26 to 50 of 67 Customer Service Jobs in Somerset

We have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + … benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team … members Skills & Experience * Good communication, documentation and customer service skills Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in more »

you work from the office 3 days per week. From May 2024 we have car parking spaces available on site. You will join our service desk, which means youd spend some of the working day helping users remotely, over the phone and from time to time in person at … to learn to join our team in supporting our charitable and social enterprise clients across the UK. Essential requirements At least 5-6 years service IT support and help desk management experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customer service skills Excellent organisational more »

that makes a real difference to people's lives? If so, read on. As an Administrator Workplace, you will be providing an effective administrative service for the Workplace and Facilities team. You will provide an efficient and professional front of house service to visitors to the organisation putting … customer service at the heart of everything you do.You will be the first point of contact for colleagues and visitors attending our offices.You will also support an administrative service for the Workplace and Facilities Coordinator. This role is being offered on a part time , 2 year fixed … Excellent communications skills both verbal and written, with ability to liaise with a wide range of customers. Demonstrable commitment to the delivery of excellent customer service. Team player. Manual handling skills. Fire Safety. (D) First Aid. (D) Excellent organisational and time management skills to effectively prioritise workstreams. Ableto work more »

Are you looking for a new, exciting, and challenging role, where you can fully utilise your administration and customer service skills? If so, we have a sound opportunity for a Support Service Administrator to join our Team at Hinkley Point C! This is a 12 Month Fixed more »

with good Excel skills, seeking a progressive role with a rapidly growing, agile and innovative manufacturer of water treatment systems, which provides a holistic service to its reputable clients in F&B, Industrial, Pharmaceutical and Aerospace, where you will be provided with strong training to ensure you become highly … development and delivery of specialist solutions. Within the role you will liaise closely with various departments, acting as a crucial link between Sales, Operations, Service and Suppliers. The role: Providing administrative support to the Projects team Obtain quotations for materials and supplies, ensuring excellent quality Ensure pricing matches schedules … work packs The person: Strong admin experience, with good excel skills Ideally from an Engineering or technical background Reference Number: BBBH13510 Keywords: Project Administrator, Service Administrator, Parts, Admin, Customer Service, Excel, Chemical Engineering, Mechanical Engineering, Water Treatment, Manufacturing, F&B, Plant Equipment, Piping, P&ID, Process Instruments more »

for what you do On boarding of new services for new and existing clients Updating system configuration across environments Continuous improvements of the production service and team effectiveness Participating in Client Service and Technology meetings Handle production incidents and problem management activities related to the incidents TECH STACK … to work as part of a team and communicate effectively, especially during incidents Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users DESIRABLE SKILLS (Not essential): Knowledge of encryption protocols and browser … security PGP Customer Service or Client Interaction Development experience Knowledge of file transfer protocols (i.e. FTP/SFTP) Experience with networking and firewalls Technical Application Support Engineer more »

conveying the value of our OEE and automation solutions Identify and engage prospective clients, understanding their unique needs and providing tailored solutions Cultivate strong customer relationships, ensuring satisfaction and fostering long-term partnerships Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell … their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). … certifications, in addition to the IT Sales Apprenticeships. Microsoft Certified Azure Fundamentals (AZ-900) Microsoft Certified 365 Fundamentals (MS-900) Masterclass 1 - Engaging the customer Masterclass 2 - Negotiation Skills Masterclass 3 - Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective more »

best practice. Excellent problem-solving and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Strong customer service orientation. Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits: Competitive salary based on experience. Working from home more »

the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »

Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service … setting. Essential working experience within full Microsoft Stack, Routers, Firewalls, Basic Builds etc. Driving Licence desirable - once established you may be required to do customer site visits. This is a fantastic opportunity for someone who is looking to progress their career within IT, progression opportunity within an established, successful more »

Job summary As an IT Service Desk Analyst, you'll play a central role when it comes to supporting customers and colleagues via telephone, our Self-Service Portal, Chat and remotely accessing our customers devices. With an interest in IT and an opportunity to expand your technical skills … a high performing team ensuring there is minimal downtime to services. You will act as the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. Main duties of the job Communicating with … customers via telephone, our Self-Service Portal (SSP), or by using Live Web Chat. You'll monitor these channels and ensure tickets are responded to in a timely manner. You'll use our IT Service Management Tool (ITSM) to accurately capture information and provide 1st line IT support more »

opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence. Role Ensuring ‘Best in Class’ customer service is provided to all internal and external customers. Supporting the QA department in the effective and timely resolution of customer complaints … and returns. Dealing directly with customer enquiries relating to outstanding investigations and product compliance. Processing the non-conformance reports and functioning the disposition of parts promptly. Liaising with suppliers on outstanding investigations and other quality-related requests. Liaising internally with relevant personnel, as appropriate. Generating and coordinating the completion more »

of data throughout the project life cycle, through direct liaison with all functions. Prepare required reports to provide support. Identify issues and work with Customer Service Management Team and directly with functions to establish corrective actions Maintain and update the programme or project schedule baseline (dates and budgets … and version control changes. Identify problems and provide support to improve processes to ensure the integrity of the data. Coordinate with the Key Stakeholders customer change proposals, capturing in a register and collating cost impacts for pricing. Skills and experience required Experienced in the planning and scheduling of complex more »

skills. A flexible, organized and enthusiastic attitude is essential. About us Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered … Experience As a successful applicant you must be able to demonstrate: experience using Microsoft office skills of organising filing systems and computer files good customer service skills excellent communication skills, as you will be both patient facing and using the telephone. IT literacy excellent organisational skills the ability … Do you currently possess the Right to Work in the UK without the requirement of visa sponsorship? Desirable Previous Administration experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Closing Date Sunday, 2nd June 2024 Start Date Monday, 17th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Enthusiasm/… the highest quality parts because we are passionately committed to delivering outstanding levels of quality-assured repair, design and fitment. It's the same customer service ethos that has seen our sister company thrive and expand over the last three decades. Our core business is in the replacement more »

and Requirements Bachelors degree- quantity surveying MRICs 2 6 years experience in a Quantity Surveyor role Mathematics for calculating material quantities and construction costs Customer service for client satisfaction Analytical thinking and problem-solving Understanding of engineering science, construction and technology Understanding of current building, health and safety more »

Field Service Engineer Nationwide Service Provider Bristol/Gloucester/North Somerset Salary £24,900 - £29,100 + door to door + on-call + overtime = £40k - £50k +++ Company Van + Tools + Health Cash Plan + Workwear + Training. Does the thought of servicing and repairing … where you will shadow one of their many long serving Engineers. Full backup head office support with available parts 24/7 As Field Service Engineer you will carry out both planned and unplanned breakdown repair service to the customer based throughout Gloucestershire, Bristol, North Somerset and … be part of the on-call rota which consists of 1-2 nights per week and 1 weekend in every 5. As a Field Service Engineer, you will be qualified to NVQ level or equivalent in mechanical engineering, vehicle mechanics, plant machinery or similar; be comfortable using mechanical hand more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

Shop (Discount on household consumables). A 24-hour wellbeing helpline. A day in the life of a PAT Tester at phs: Traveling to customer sites to carry out Portable Appliance testing. Completing tests on portable appliances within our customers premises. Complete and produce results daily which meet the … requirements and quality standards of clients and external accrediting bodies. Representing phs Compliance, offering positive customer service and being the face of the company. As a Test Engineer you will be required to ensure that a professional service is delivered in a safe and timely manner on more »

recruiting for an outgoing, confident and highly driven candidate to join their busy recruitment team in Chester. Ideally you will have previous business administration, customer service and sales experience. Excellent scope for progression. Role Assist in building and nurturing relationships with existing clients to understand their hiring needs … Closing Date Monday, 10th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Motivate to meet targets Willingness to learn and grow Confident and … the start of our journey in 2013 we have continued to develop cutting edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place. more »

stainless 316L and Phosphor Bronze on multiple machines Work to tight deadlines in a pressurised working environment to fulfil our corporate promise of exceptional customer service Verifying and editing CAM programmes in order to ensure components are manufactured to the desired quality and efficiency standards Interpret complex engineering more »

receive practical experience gaining in depth knowledge in each area. There will be a strong focus on customs processes. Ocean operational movements both import Customer service, communication via emails, phones and teams with customers, airlines, agents and suppliers Customs clearance- understanding customs control and procedures Arrange collection and more »

into business value – by taking ideas, analysing them, and then managing the development of functionality - to allow the firm to offer excellent levels of customer service. Main responsibilities include: Forms, leads & motivates multi-function cross company project teams, to implement, the system developments to a high standard Defines and more »