Contact Centre - Project/Delivery Manager
- Hiring Organisation
- The Change Partners - Global talent specialists for a connected world
- Location
- City of London, London, United Kingdom
including search, location changes, and managing key performance information. Insight & Reporting: Perform regular benchmarking, run automated reports, and present insightful performance scorecards to management. eCommerce Strategy: Develop the overall European strategy for eStore Contact Centre operations, creating guidelines to support both quality KPIs and sales boosting. Issue Resolution ...