30 Help Desk Support Jobs in the UK

Job Title: 2nd Line Helpdesk/Desktop Support Duration : 6 Months Location: Pimlico – 5 days on site/Monday to Friday £150 - Inside IR35 We have an exciting opportunity available for 2nd line … helpdesk/desktop support position. Avanti Recruitment is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests. This role will sit in between 1st and 2nd line teams covering more »

Role: Junior Support Helpdesk Agent Location: Canary Wharf, Office based Salary: £25-32K Are you seeking your next role and looking for the opportunity to get involved in a variety of tasks? If so, read on. You will be working for a small business which allows you … team. As I mentioned, variety is a key part of the role. You will be the voice of the company offering first-line support and have the ability to work on tickets simultaneously. Being able to assess the priority of the tickets is key, and ensuring that you … this is not a sales role. It is just another feather to your wings. You will be able to talk through the product and help onboard customers onto the platform. For more information, please get in touch. We welcome diverse applicants and are dedicated to treating all applicants with more »

Summer project 29th of April - 28th of July Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users more »

results for our stakeholders. The designated team oversees the management of data crucial for research and trading purposes. As a Level 1 Technical Support member, you'll play a pivotal role as the initial point of contact for internal users encountering technical issues or specific requests concerning our … data requirements and technical hurdles Requirements: Methodical and well-organized approach Exceptional written and verbal communication skills in English Previous experience in technical support is advantageous Familiarity with ticket management systems such as JIRA Team-oriented mindset with the ability to thrive in a diverse team environment Interest more »

The Level 3 Helpdesk Technician is a senior technical support specialist responsible for providing advanced troubleshooting, problem resolution, and escalation support for complex IT issues. This position requires in-depth technical expertise, strong analytical skills, and the ability to lead and mentor junior members of the … helpdesk team. Key Responsibilities: Advanced Technical Support: Serve as the highest level of escalation for technical issues unresolved by Level 1 and Level 2 helpdesk technicians. Conduct in-depth analysis and diagnosis of complex IT problems related to systems, networks, applications, and infrastructure. Develop and implement effective solutions … and manage escalated tickets, ensuring timely resolution and effective communication with stakeholders. Act as a liaison between the helpdesk team and other IT support groups (internal or external), including system administrators, network engineers, and software developers. Provide guidance, technical expertise, and mentorship to Level 1 and Level more »