1 to 25 of 141 ISO/IEC 20000 Jobs

delivery programs within federal or public sector environments. Demonstrated expertise in helpdesk management, ITIL practices, and federal IT compliance standards. Knowledge of federal service quality standards such as ISO 9001, ISO 20000, and CMMI Level 3. Strong organizational and leadership skills, with experience managing Tier 2 and Tier 3 technical support teams. Familiarity with … is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity / Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender More ❯

for platform development. Collaborate with process owners, stakeholders, and developers to implement and optimize workflows, forms, SLAs, notifications, and automation. Lead process workshops and working sessions to define current / future state and recommend best-in-class solutions. Ensure alignment of ITSM modules with organizational goals, compliance needs, and platform standards. Conduct gap analyses, identify improvement opportunities, and support … process reengineering efforts. Assist with testing, user training, documentation, and transition to support. Participate in upgrades, patching, and roadmap planning for ITSM capabilities. Required Qualifications: Active TS / SCI Clearance ITIL Foundation or Intermediate certification. ServiceNow Certified System Administrator (CSA) Strong knowledge of ITIL concepts and experience designing ITSM workflows. Ability to gather and analyze complex requirements from technical … and non-technical stakeholders. Experience with ServiceNow Flow Designer, Virtual Agent, and Performance Analytics. Exposure to Agile / Scrum or SAFe methodologies. Excellent communication, facilitation, and documentation skills Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time sensitive constraints in a fast-paced contracting environment Demonstrated ability More ❯

IT service delivery programs, preferably in a federal or public sector environment. Knowledge of IT service management (ITSM) practices and ITIL Familiarity with federal service quality standards, including ISO 9001, ISO 20000, and CMMI Level 3. Experience using ITSM tools, such as BMC Remedy Helix or ServiceNow, for ticket tracking and management. Strong organizational … is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity / Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender More ❯

Description Senior Research Specialist Arlington, VA Clearance TS / SCI Clearance Description Come join our award-winning organization and work with the most talented and brightest minds in the GovCon industry. As a Senior Research Specialist you will direct cross-functional coordination with internal teams and external agencies to align joint communication efforts with broader strategic objectives, ensuring messaging … of speaking engagements and events, collaborating with Public Affairs, General Counsel, and executive staff to manage de-confliction and ensure alignment with organizational objectives. Requirements: Clearance: Active Top Secret / SCI. Bachelor's degree is required from an accredited college / university. Minimum of ten (10) years in of specialized in DOD policy, product support, and logistics. Executive … outstanding customer service abilities to initiative, judgement, creativity, flexibility, and confidence. Must have the ability to multi-task across multiple projects. Desired Master's degree from an accredited college / university. About Xcelerate Solutions Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions ( ) is one of America's fastest-growing companies, being named to the Inc. 5000 List More ❯

Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3 / v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition … and / or Release Control Validation (Desirable More ❯

Management, along with the following qualifications: Skills and Experience: Experience of negotiating conflicts between the IT team regarding changes. Experience of working with IT Service Management toolset. ITIL v3 / v4 Foundation. Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001. ITIL Intermediate qualified in Service Transition … and / or Release Control Validation (Desirable More ❯

route user support calls to appropriate IT Help Desk. Utilize Attempt First Call Resolution (FCR) for all requests received. Provide first contact account resets, unlocking, troubleshooting, and security issue / error resolution. Perform other duties as assigned. Required Qualifications: Excellent verbal and written communication skills Strong understanding of advertising and communications practices. Ability to demonstrate sound judgment and be … provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills: ability to visualize a problem / situation and think abstractly to solve it. Required Education: High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of … be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance. Work Location / Schedule: Applicants must have the ability to work shift hours. Shift will be identified upon hire. Travel Requirements: None About USmax USmax Corporation is an award-winning SBA Certified More ❯

and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS / SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. … for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive More ❯

training, including public speaking engagements Manage Third-Party Risk Management (TPRM) including vendor security reviews Assist the Sales Team with scoping engagements and delivering valuable services to clients Skills / Must have: Extensive experience in Information Security Governance, Risk, and Compliance (GRC) Experience contributing to an Information Security Management System (ISMS) certified to ISO27001 standards Knowledge of the Cyber … skills and the ability to build relationships with internal and external stakeholders Hands-on experience in ISO27001 implementation and auditing Eligibility for Security Clearance Certifications Preferred: ISO / IEC 27001 Lead Implementer ISO / IEC 27001 Internal Auditor CISM / CISSP Salary & Benefits: £55,000 - £65,000 base salary … per annum Salary Sacrifice pension scheme Private Medical Insurance Buy / sell holiday scheme Paid Birthday Leave 25 days holiday including bank holidays & Christmas Cycle-to-work scheme Government Tax-Free Childcare More ❯

clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3 / v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition … and / or Release Control Validation (Desirable More ❯

clearance and possess a proven background in Change and Release Management, along with the following qualifications: Skills and Experience: Experience of working with IT Service Management toolset. ITIL v3 / v4 Foundation Knowledge of operating IT systems within Government environments. Experience with ServiceNow. Experience of ISO9001, ISO 20000 & ISO27001 ITIL Intermediate qualified in Service Transition … and / or Release Control Validation (Desirable More ❯

Company Description MAGNUS Management Group LLC is a Woman Owned Small Business consulting firm located in Washington DC. We are ISO 9001, ISO 27001, ISO 20000, ISO 56002 & CMMI L3 SVC + SSD certified, and we provide expert consulting services in areas such as Information Technology, Management Consulting, Cyber Security … technical solutions to support customer requirements and technical requirements based upon analysis of user, policy, technology, regulatory, and resource demands; recommends cloud-specific solutions for customer requirements; directs and / or supports design of solutions for enterprise cloud environments; has specific knowledge and experience developing or engineering cloud service provider solutions; and possesses expert knowledge in one or more … such as Docker and Kubernetes Bachelor's degree in Computer Science or related field Strong communication and problem-solving skills Experience with DevOps methodology Certifications in AWS, Azure, and / or Google Cloud Platform are a plus MAGNUS Management Group offers a competitive, comprehensive benefits package, which includes: 3 Weeks Paid Time Off 10 Federal Holidays Medical, Dental, and More ❯

Support bid responses and the development of service offerings with the business stakeholders Be involved in maintaining compliance through preparation and attendance at internal and external audits particularly ISO 20000 audits. Reviewing and verifying that all documentation is moderated and accurately updated in accordance with document management requirements Awareness of the business priorities, objectives and drivers … Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy / sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

would include: Working directly with customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross … working for government clients so all candidates need to either hold or be eligible for SC Clearance Qualifications Be able to demonstrate your practical experience as a Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. concept generation, design, build and More ❯

of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: Led ISO accreditation projects (multiple frameworks). Familiar with ITIL, service management standards, and public sector framework applications. Comfortable leading internal audits, documentation, policy development, and stakeholder engagement. Can take ownership … of ongoing framework governance, certifications maintenance, and bid support after accreditation. ISO 27001 (Information Security) ISO 9001 (Quality Management) ISO 20000 (IT Service Management) ISO 14001 (Environmental Management) Benefits: Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment More ❯

of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. The role: Led ISO accreditation projects (multiple frameworks). Familiar with ITIL, service management standards, and public sector framework applications. Comfortable leading internal audits, documentation, policy development, and stakeholder engagement. Can take ownership … of ongoing framework governance, certifications maintenance, and bid support after accreditation. ISO 27001 (Information Security) ISO 9001 (Quality Management) ISO 20000 (IT Service Management) ISO 14001 (Environmental Management) Benefits: Join a rapidly expanding start-up where personal growth is a part of our DNA. Benefit from a flexible work environment More ❯

contact you as soon as possible. Open Jobs Jun ID Job Title Job Description Cyber Security Architect Yakshna Solutions, Inc ., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government … includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training and professional development assistance. Job Responsibilities / Required Skills: Responsible for the overall maintenance of the government's information technology security systems and protocols. Design and implement security measures for hardware, software, and network platforms to … and network infrastructure. Assess existing cybersecurity systems and protocols and design and implement upgrades to existing measures and implement new procedures. Provides timely detection, identification, and alerting possible attacks / intrusions, anomalous activities, and misuse activities and distinguish these incidents and events from begin activities. Use cyber defense tools for continual monitoring and analysis of system activity to identify More ❯

Role: Cloud Migration Project Manager, PMP Hybrid / Onsite: OnsiteLocation: Tallahassee, FLClient is looking for LOCAL candidates only- No relocation is accepted Non- Local candidates are rejected Job Description: Required consultant experience provided by Contractor, shall include: PMP Certification Experience managing IT projects (3 or more years) Preferred Experience: Proven ability to complete projects according to outlined scope, budget … management software tools, methodologies, and best practices Knowledge of the Florida Information Technology Project Management and Oversight Standards - Rules 60GG-1.001 through 60GG-1.009, Knowledge of ISO / IEC 20000 Information Technology Service Management Knowledge of MS Office Suite (Excel, Word, Project, PowerPoint, Visio) Knowledge of Microfocus PPM Required Duties and Responsibilities of … with little to no downtime. Time management: Planning, defining, and developing schedules, activities, estimating resources and activity durations; monitor the progress of a project; compare actual performance against planned / scheduled performance; adjusts schedule / resources to ensure that key milestones are reached. Cost management: Planning and estimating costs and determining budgets; managing the projects budget; identifying, planning More ❯

Management – Investigate recurring issues and identify long-term solutions. What You’ll Bring Degree in IT, Computer Science, Business Administration or related field. Industry certifications such as ITIL, PMP / PRINCE2, ISO / IEC 20000, COBIT, or relevant Information Security accreditations. Proven experience in IT service delivery across complex, multi-vendor landscapes. More ❯

Management – Investigate recurring issues and identify long-term solutions. What You’ll Bring Degree in IT, Computer Science, Business Administration or related field. Industry certifications such as ITIL , PMP / PRINCE2 , ISO / IEC 20000 , COBIT , or relevant Information Security accreditations. Proven experience in IT service delivery across complex, multi-vendor landscapes. More ❯

Management – Investigate recurring issues and identify long-term solutions. 🎓 What You’ll Bring Degree in IT, Computer Science, Business Administration or related field. Industry certifications such as ITIL , PMP / PRINCE2 , ISO / IEC 20000 , COBIT , or relevant Information Security accreditations. Proven experience in IT service delivery across complex, multi-vendor landscapes. More ❯