An established investment management firm is seeking a mid-level IT Support Analyst to join its tech-support help desk team based in London. This role will provide operational support across a range of end-user applications and workstation hardware, primarily focusing on the London office while also … and access issues for remote employees. Perform daily operational tasks including morning status reporting, data centre checks, and management of trouble tickets. Contribute to IT projects such as system migrations, upgrades, and office relocations. Requirements: BA/BS in Computer Science or a related field. 3+ years of experience More ❯
Job Family : Technology Consulting Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : The IT Audit Support Analyst will manage the client's annual audit process, track findings and ensure successful and quick resolutions to identified deficiencies more effectively. This includes the annual Federal … audience to report on audit findings and resolution progress and be able to effectively facilitate discussion with both internal and external executive audience. The IT Audit Support Analyst will manage audit requests and documentation requests and liaison with system and enterprise stakeholders to effectively mitigate risk by prioritizing … and flagging key items for executive awareness. Additionally, the Analyst will support the client's implementation of the risk management framework, business process and tools on a continuous basis based on changing technology needs and the shifting threat landscape by using access to industry knowledge and expertise What You More ❯
Position Overview The primary responsibility of the Administrator III - IT Solution is to provide on-call and system support for applications within their responsibility area. The Administrator will work with business users and other key stakeholders to formulate business and functional requirements or systems specifications to create large and … complex systems and software solutions and will execute and manage minor projects (1 - 3 months) with other Solutions Administrators. The Administrator III - IT Solution is expected to maintain and grow expertise across systems environments (e.g., applications, data layer, infrastructure, etc.) or maintain deep understanding and expertise across all business … functions in a functional vertical (e.g., Front-of-House) or systems environment (e.g., application, data layer, infrastructure, etc.). The Administrator III - IT Solution uses their domain expertise to participate with other information technology professionals to ensure that systems environments are stable, extendable, and provide business value. All duties More ❯
COLSA Corporation is seeking candidates for an Information Technology (IT) Business Analyst to provide technical and project champion advisory and assistance to the Missile Defense Agency (MDA) for the National Capital Region (NCR). The position will be located at Fort Belvoir, VA. The job duties are listed … below. Responsible for project management through leading and assisting with customer outreach and resolution of IT service issues Engage in customer identified concerns and present recommendations to the Government Leads Project champion and support MDA Office of the CIO government leads in support of meetings, conferences, presentations, and briefings … and Architecture Board reviews of designs and implementations Monitor, assess, and report monthly the trending metrics: inventory levels, regional project status, open and closed IT request status, and in/out processing moves Lead and oversee projects for status and situational awareness, utilizing data from various sources to track More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must … have access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes More ❯
Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external … support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service … proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal … communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental More ❯
1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service … proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach Strong client service focus Excellent written and verbal … communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Mott MacDonald
with the wider infrastructure teams helping to define support requirements and improvements to service across Compute and Storage services. Act as a technical support analyst within the team for complex support issues and critical situations in the owned technology areas. Assist in improving the Compute & Storage services, propose and … services. Understand the critical needs of the business and escalate urgent issues to minimize the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Candidate Specification Degree or equivalent … relevant qualification in an IT related discipline or relevant industry experience. Knowledge of basic software, networking, and hosting concepts. Excellent verbal and written English communication skills. Experience in a service desk support role, ideally working to SLAs. Experience in administering and operating enterprise infrastructure environments, with Microsoft Technology stack More ❯
of several high-growth businesses. We provide innovative energy solutions that empower businesses to prosper in a sustainable world. The jobholder: As an experienced IT Financial Planning Analyst, you will be involved in setting up and operating IT Financial Planning processes and reporting. As a member of … the product team, working autonomously and within a team, you will play a pivotal role working with the IT Leadership Team as well as the Finance function in driving change and efficiency across the organisation. Essential functions of the job: Financial Planning & Forecasting Work with the IT Leadership … budget and financial forecasts. Developing financial and investment plans. Budgeting: Preparing budgets and forecasts, and presenting them to management. Cost modelling: Proposing improvements in IT cost modelling & cost allocation. Analysis & Decision Support Producing accurate and timely financial reports. Analysing costs, identifying inconsistencies, and proposing improvements. Reporting Performance management: Identifying More ❯
About the company ALTEN Belgium is a leading consultancy company in the fields of Engineering, Life Science and IT in which our people and clients are central. In our open and adaptable organization, we get the best out of our ambitious employees enabling them to perform optimally. We do … infrastructure Playing the role of interface between the business parties and the technical team so to translate business requirements into detailed business specifications for IT or vice versa Analyzing needs Writing of the functional specifications and business requirements Helping company to support their business strategy Defining and re-engineering … of business processes Modeling Workflows Required experience You have at least 2 years of relevant experience as a Business Analyst You have a Bachelors or Masters degree in Engineering or IT You are fluent in English and French or Dutch You have good knowledge of Ms Office, BPMN More ❯
Join our Requirements Engineering "Bootcamp" a dedicated on-boarding and training program for experienced Requirements Engineers/IT Business Analyst with a background in websites and digital marketing. During the program, you will build on your existing knowledge, deepen your understanding of relevant web technologies and technical concepts … apply them effectively to support tasks such as requirements drafting, analysis and specification writing Experience in the creation of wireframes/mock-ups for IT applications Basic knowledge of HTML/CSS/JavaScript and/or web-relevant programming languages Experience in the analysis of IT processes … and the structured creation of requirements for IT systems Knowledge of software modelling methods (UML, flow charts, use cases ), methodologies and process models in software development Readiness to travel (depending on project) Eligibility to work within the EU and/or Switzerland What makes us smile when looking at More ❯
maxon Barcelona I Corporate service and innovation center
and technologies. For our service center in Barcelona, we are looking for an enthusiastic, motivated individual to join us immediately or by agreement as IT Business Analyst for Sales and Marketing . Your area of responsibility Collaborate with Business Application Experts: Partner with sales and marketing business process … engineers to understand their needs and translate them into effective IT solutions. Process Development and Improvement: Continuously enhance sales and marketing processes by implementing innovative digital solutions. Solution Conceptualization and Specification: Design and specify IT solutions that meet business requirements and align with company goals. Implementation Coordination: Manage … the implementation of IT solutions, working with both internal and external software developers and partners. Project Participation and Leadership: Engage in international IT projects and occasionally lead them. Support: Provide second-level support for ERP, CRM, and peripheral systems. This job is perfect for you if you Hold More ❯
Position Title: IT Program Analysis/Project Management Clearance:TS/SCI Position Description: As an IT Program Analyst, your pivotal role involves providing essential support and analysis to ensure the successful execution and management of IT programs. These responsibilities encompass a diverse range of tasks … of training to end users. Your responsibilities encompass a wide range of duties, including but not limited to: Program Assessment: Conduct comprehensive evaluations of IT programs and projects, including their objectives, timelines, and resource allocations. Analyze program performance against established metrics and benchmarks. Data Collection and Analysis: Gather, process … and analyze data related to IT programs, ensuring accuracy and relevance. Use various data analysis tools and methodologies to draw actionable insights. Risk Identification and Mitigation: Identify potential risks and challenges within IT programs, both proactively and in response to emerging issues. Develop and implement risk mitigation strategies More ❯
West Harptree, Somerset, United Kingdom Hybrid / WFH Options
YTL UK
Wessex Water is looking for an experienced IT Business Analyst to join our innovative, successful, and collaborative team. We play an important role in the successful growth and expansion across WWSL business and wider YTL Group. This role offers a hybrid of office and home working (the option … this role. What you'll do Representing the business analysis function, you will work closely with a range of business stakeholders to ensure the IT project team has all the analysis documents required to support the development and/or delivery of a solution that meets business objectives and … day, your responsibilities will include: Collaborating with business stakeholders and evaluating their requests to determine feasibility for a range of change initiatives, including large IT projects/programmes, PowerApps, and Minor Changes. Eliciting, documenting, validating, and prioritising complex business requirements (functional and non-functional) using a range of analysis More ❯
Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support including project More ❯
health. We provide our customers with powerful digital solutions, helping them to research the biggest problems facing the world today. About the Role: The IT SOX Control Analyst plays a pivotal role in ensuring the effectiveness of all IT controls throughout the organization. With a focus on … highest standards of SOX compliance. Responsibilities: Carry out audits of STM Sarbanes Oxley controls, including performing process walkthroughs, testing design, and operating effectiveness of IT General Controls (ITGCs). Assist the business with the testing of IT Application Controls (ITACs). Follow up remediation actions with deficiency owners … including re-testing. Support monitoring and reporting of testing status and escalation of issues/deficiencies for senior management. Maintain documentation and evidence of IT controls and processes to support audit requirements through the Archer. Support opportunities to simplify and standardize existing Sarbanes Oxley controls. Support One Fusion project More ❯
Level 1st Line Support consultant for a About the role Entry Level You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve … are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees make the best use of their desk top More ❯
Level 1st Line Support consultant for a About the role Entry Level You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve … are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees make the best use of their desk top More ❯
Anchorage, Alaska, United States Hybrid / WFH Options
NES Fircroft
THIS IS NOT A REMOTE POSITION. ONLY CANDIDATES LOCAL TO ANCHORAGE, AK WILL BE CONSIDERED. The IT Business Analyst (ITBA) has the overall responsibility of enhancing the quality of IT products and services, analysing data to inform business decisions, and finding technological solutions to business needs. The … plans and regularlyupdated and aligned with business stakeholders â Manage the process of demand intake, funding, and the expectation of businessstakeholders, and alignment to IT and other service stakeholders â Provide input into business planning, LRP, and department budget process Business Analysis: â Ensure stakeholder management throughout the business … Requirements analysis and definitiono Solution evaluation Preferred Qualifications IIBA Level 2 (CBAP) accredited Project management experience, and accreditation Broad understanding and appreciation of the IT technology deployed within enterprise and field applications Experience 5-10+ years as a Business Analyst role, or role close to the business More ❯
fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will include … user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility … Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯
Arlington, Virginia, United States Hybrid / WFH Options
Lockheed Martin
About Us: At Lockheed Martin, we empower every person and organization on the planet to achieve more. We are seeking a driven and dedicated IT Multifunctional Information System Analyst, Sr. to join our Infrastructure & Technology organization, supporting our Executive team and Customer Engagement environment while contributing to the … success of our company. As a key member of our IT team, you will provide high-level IT support to Lockheed Martin's Executives, customer engagement environments, demonstrations, and Infrastructure leveraging your expertise in IT infrastructure, collaboration services, and customer engagement support. You will contribute to information … classified environments (routers, switches, firewalls, and encryptors) • High-level support to Lockheed Martin's Executive Leadership Team, which requires proficiencies in all facets of IT related to end user computing, mobility, collaboration tools, and conference room support (Creston, Extron, AMX, Cisco VTCs, Zoom, MS Teams, etc) • End user support More ❯
Robert Half has partnered exclusively with a company in the Healthcare industry who are recruiting for an IT Business Analyst for a 12 month FTC contract. This is to support the smooth transition of IT systems and services and to support future acquisitions across the UK. Please … and recommend technical solutions Translate business needs into technical specifications for 3rd parties, in-house teams and business partners. About You Proven experience in IT industry, supporting technical changes Understanding of mergers and acquisitions within an IT scope Good understanding of healthcare market, clinical services Understanding of project More ❯
IT Operations Center Analyst/Junior Watch Officer, provides leadership and management for the IT Service Organization Operations Center support networking, voice services, security operations, enterprise mobility, email, and other related collaboration, communications and messaging systems for the Department of State worldwide. Develops and initiates, maintains, and … outages and issues are reported in a accurate and timely fashion. Required Educations & Experience: • Bachelor's degree in the field of Computer Science or IT and two (2) years or more experience; Additional related experience may be accepted in lieu of degree. • Technical Experience in one or more of … an interim top secret prior to starting work. Desired: • Formal industry certifications such as Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP - various); CISCO CCNA or Comptia Network+; Experience with ServiceNow, Remedy, MS SCOM, NETIQ, VSphere or NeuralStar. More ❯
555501Memphis. Tn, USIT Analyst IICEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that More ❯