Robert Half is op zoek naar een IT Business Analyst voor een bedrijf gelegen in regio Antwerpen . Onze klant is actief in de maritieme sector. Ze bieden interne IT-diensten aan via een mix van on-premises en cloudoplossingen en ondersteunt alle gebruikers met een efficiënt, betrouwbaar, veilig en modern technologisch landschap. More ❯
needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of query into the organisation and … a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas. This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to … possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Job description Job responsibilities Providing a single point of contact for IT related incidents, requests for service and queries which range in complexity for both clinical and corporate customers Work as a part of the Service Desk function by working as More ❯
transformation, critical communications, and logistics. Our people bring unparalleled expertise and dedication and we are always looking to expand our team. Consulting Services Group (CSG) is seeking a Senior IT Operations Analyst to provide systems analysis techniques and procedures, including consulting with users, to ascertain functional requirements. This entails maintaining and providing technical support for a customer's … site personnel with training and best practices. This is a customer-facing position with direct communication back to management. As part of this role, you will collaborate with the IT Operation Analysts remotely and, at times, be on-site at field sites to maintain site operational status if additional assistance is required. Duties/Tasks and Responsibilities: . Analysis … broken hardware. Assist with SOC and NOC monitoring of infrastructure, to be a point of escalation should issues arise at field sites. Request Management Manage the entire lifecycle of IT service tickets, including ticket creation, triage, resolution, and closure, ensuring adherence to SLAs and providing timely updates to end-users, acting as an escalation source to ensure remote sites More ❯
We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages This … is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who'll … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing More ❯
Are you an experienced contract management professional looking to take the next step in your career? We're looking for a skilled and motivated Digital Supply Chain/IT Contract Analyst to join our public sector client and oversee digital and IT contracts, ensuring they deliver maximum value, efficiency, and innovation. This is an exciting opportunity to … support the wider organisation. Hybrid Working Role - With 2 days a week onsite in their West Yorkshire hub What you'll be doing Providing expert advice on digital and IT contracts, ensuring compliance with legislation, policies, and security standards. Identifying supply risks and ensuring they are managed effectively. Translating business needs into robust, commercially sound contract requirements. Building and … to drive supplier performance through KPIs. Excellent relationship-building skills with both internal stakeholders and external partners. Strong analytical, budget management, and problem-solving skills. Experience working in an IT or digital environment. What's on offer Salary - £39,813 (rising to £42,897) Hybrid Working and Flexi Time 29 Days A/L + Bank Holidays on top More ❯
helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA is currently looking for an IT Support Analyst on client site in Belfast for our growing team in the UK. Overview Responsible for on-site installation, implementation, maintenance, troubleshooting and/or repair of More ❯
Helpdesk Analyst Maidstone £2630k MonFri, 8:004:30 Do you enjoy being the first person people turn to when tech goes wrong? Are you calm under pressure and confident talking users through fixes? Want a steady, well-run desk where first-line support is done right? Support thats structured. A team thats friendly. A desk that runs smoothly. We … areworking with a well-established IT provider in Maidstone who are growing their support team and looking for someone to step into a Helpdesk Analyst role. You willbe the first line of defence,logging tickets, resolving what you can, and escalating what you cant. Its a proper support desk: structured, well-run, with great senior engineers to learn … from, and a manager who knows what good support looks like. Theyre not expecting you to know it allattitude, curiosity, and communication are what matter here. If youve done 1st line support before and are now looking to build on that experience, youll fit right in. What you'll be doing: Taking incoming support querieslogging, triaging, resolving Troubleshooting across More ❯
If interested reach out directly to or call/text . Job Title: IT Business Analyst Location: Millsboro, Delaware Onsite US Citizenship is required Oracle Fusion HCM with expertise in Core HR, Payroll, Compensation, and Performance. Familiarity with Absence Mana More ❯
About The Role Team – IT Operations Working Pattern - Office based, 4-5 days per week in the Bournemouth or Stockport Vitality Offices. Full time, 35 hours per week. Top 3 skills needed for this role: Experience working with an ITSM tool Very strong verbal communication skills To be able to handle multiple tasks at once to meet deadlines and … solve problems What this role is all about: Join our dynamic IT Service Desk team at Vitality, where you'll be the first point of contact for technical support across the business. As an IT Service Desk Analyst, you'll play a crucial role in delivering exceptional 1st line support to internal stakeholders, VIPs, and external partners. … your ability to troubleshoot, communicate clearly, and manage priorities will make a real impact. You'll also contribute to continuous service improvement and help shape the future of our IT support function. Key Actions To accurately record and manage incident and requests reported to the Service Desk, using the relevant ITSM tools in a timely manner in accordance with More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Networker Global Limited
Job Title: Senior Analyst FinOps (On-Premise IT Optimisation) Location: Sheffield (Hybrid 3 days onsite per week) About the Role: Were looking for a Senior Analyst with a strong background in IT cost optimisation and FinOps to join a globally operating technology function. In this role, youll help drive critical cost transparency and rightsizing initiatives across … smarter technology investment, sustainability, and operational efficiency. Youll work closely with cross-functional teams to design and deliver data-led insights, models, and reporting that inform strategic decisions around IT infrastructure usage and costs. Key Responsibilities: Lead and support FinOps initiatives focused on on-premise infrastructure cost optimisation (e.g. servers, storage, databases, mainframes, PCs, software licences) Design and implement … cost management Familiarity with one or more optimisation techniques: software licence reduction, hardware decommissioning, storage/application rationalisation, or compute optimisation Understanding of Technology Business Management (TBM) and internal IT cost recharge models Strong analytical skills with experience using Excel or MS Access for data transformation Knowledge of IT infrastructure including data centres, networks, virtual environments, and application More ❯
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
london (city of london), south east england, united kingdom
Harvey Nash
I’m working with one of our big commodities domain client based in the Central London, and they’re looking for a IT Business Analyst to join the team. The ideal candidate: Build and manage relationships with stakeholders. Follows daily scrum and agile methodologies. Experience with user acceptance and integration testing. Extensive years of experience working in a More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Sunbelt Rentals Careers
About The Role We now have a fantastic opportunity for an IT Senior Test Analyst to join our team, taking on responsibility for ensuring the ongoing and improving quality and stability of internal and customer-facing, business-critical and innovative applications, in both new and legacy technologies where appropriate. Sunbelt Rentals is a FTSE100 business operating a bespoke … Agile framework based on SCRUM and KANBAN, combined with Waterfall project management principles at a program level to ensure correct prioritisation and scoping of deliverables. As a Senior Test Analyst, you will participate in sprint cycles, planning, review sessions, and the iterative build, test, and deployment processes within your delivery team. Roles and Responsibilities Embed as part of an More ❯
number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯
number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
4M Recruitment
Our established client is currently looking to recruit a Senior IT Business Systems Analyst on a permanent basis. Your main duties as part of this role will be support the business and its stakeholders to solve problems and create efficiencies using technology in order to make systems operate faster, maximise data, work with greater functionality and enhanced security. … offer process improvement opportunities so system user maximise their products and work efficiently. You will have experience and skills in some of the following areas: Business Analysis/Business Analyst Systems Analysis/System Analyst SQL Databases Business Applications \ Software Running your own projects and managing projects. Stakeholder engagements Requirement gathering, roadmaps and process maps Understanding of data More ❯
on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a systematic person to help with IT Controls, including organising IT Contracts, Costs and help with important ISD controls to join our team. You will be someone who can ensure the accuracy and compliance of … contracts, manage costs, supporting and maintaining financial integrity, Security and regulatory compliance. Reporting to our Global Head of IT in our London HQ, you will have the benefit or a hybrid work schedule. As an IT Vendor Risk & Financial Management Analyst , you will: Contract Management: Organise and agree third party vendors security contact details of current and … new contracts for IT Third party vetting process. Ensure all contracts comply with company policies, legal requirements, and industry standards. Review and add metal data to help maintain our contract database. Monitor contract deadlines, renewals, and termination dates, and coordinate with relevant departments. Cost & Administration: Monitor project budgets and costs to ensure adherence to financial constraints and company policies. More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
Service Desk Analyst 6 Month FTC Full time hours, Mon - Fri Competitive salary Plus Benefits - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. This is a superb opening to join TXP on a … the role will be working at our client's impressive HQ site in Warwickshire 1 day per week, the rest will be remote working. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of … to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd … and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯
Information Technology, Enterprise Resource Planning (ERP), and Engineering consulting, with the goal of becoming an internationally renowned Systems Integration Company. Job Description Blackapple Solutions Ltd is currently seeking an IT Security Analyst for a permanent position based in London. Interested candidates are encouraged to send their updated CV along with the completed details listed below for referral to … and backup systems Basic knowledge of Windows server administration Understanding of event management and monitoring Knowledge of Cisco networking, possibly Fortigate or similar proxy firewalls Kind Regards, Ramya Junior IT Recruiter Recruitment Consultant (UK & Europe) Blackapple Solutions Ltd Contact: - EXT (917) Web: All your information will be kept confidential according to EEO guidelines. More ❯
Incident Support/Service Desk Analyst Employment Type: Permanent Salary: 28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst … and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in More ❯
Incident Support/Service Desk Analyst Employment Type: Permanent Salary: £28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst … and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in More ❯
Service Desk Analyst We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low-level projects. This is an office … based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport. Required Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an ITMore ❯