on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. You'll be a More ❯
Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. Lime is seeking an experienced analyst to join our IT Service Desk to enable our employees to do their best work. More specifically, the Sr Service Desk Analyst … the support queue, prioritizing requests, creating and maintaining documentation, and actively resolving end user requests. In addition to day-to-day support, the Sr Analyst is an escalation point to the other service desk analysts on the team, helping resolve complex issues and setting an example for customer interactions. … junior analysts on the team. Assist in projects as needed, and identify areas of improvement, scoping the problem for future projects Collaborate with other IT team members to address larger issues and implement improvements About you: Experience with enterprise ticketing systems such as ServiceNow, ConnectWise, Zendesk, Jira Demonstrated capability More ❯
a passion for problem-solving, or maybe you’re the tech-expert amongst your friends? GammaLabs is on the lookout for two 1st Line IT Support Apprentices who are ready to be at very centre of the company’s IT team where you will gain the skills to … develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in a timely manner and making sure … The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced 1st Line IT Administrator role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role. You More ❯
Company A leading international retailer with more than 570,000 employees worldwide in 33 different countries and over 13,300 stores, has stablished an IT HUB in Barcelona as part of his IT division, responsible for the selection and provision of IT infrastructure, IT platforms and More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Hays Technology
A great opportunity for an experienced IT SAM Analyst who has experience managing software and licensing to join a global organisation, at one of their main UK offices here in Liverpool. This is a place that invests in technology and values their employees. What you'll be doing … renewals and access Project work and audit preparation Manage relationships with venders Full SAM lifecycle Experience to succeed: Minimum of 3 years in an IT Software Asset Management role Demonstrable experience working with SNOW Proactive approach to work Able to use initiative and make recommendations Experience or willingness to More ❯
JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East … of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment … Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health More ❯
IT Service Management Analyst (SME) Onsite: Arlington, VA IPTA is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major More ❯
resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … as required Strong communicator Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining A Level 3 IT qualifications This standard aligns with the following professional … so this Apprenticeship could be the start of a very promising and profitable career Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Working hours on a shift basis as follows More ❯
Insight Global is actively hiring a Secret Cleared Senior Cost Analyst with specific experience with Automated Cost Estimating Integrated Tools (ACE-IT), to join our team in support a newly awarded DoD Program at Fort Belvoir. The selected candidate will provide subject matter expertise in developing and maintaining … Automated Cost Estimating Integrated Tools (ACE-IT) cost models and files. ACE-IT EXPERIENCE IS REQUIRED Along with ACE-IT experience, candidate should have experience creating cost estimates as specified by Government Customers; participate in Program and Budget planning and scheduling; as well as preparing operating and … resource requirements. Minimum Job Requirements include: • BA/BS degree in related field and 8 years experience in a Cost, Budget, or Pricing Analyst role. A Masters and 5 years; or no Degree and 15+ years of experience in a Cost/Budget/Pricing Analyst role is More ❯
Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together! Role Description We are looking for a highly motivated self-starter who wields a robust appetite and tenacious grit for learning, building, and … employees, you will collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone More ❯
Brierley Hill, England, United Kingdom Hybrid / WFH Options
Higgs LLP
Job title Business Analyst Department IT Our Purpose To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community. Our Commitment to Our People We do not think there is a magic formula to the Higgs culture. The … ideas. Our Core Values Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships Role Purpose We are seeking a skilled and proactive Business Analyst to join Higgs LLP. The successful candidate will work closely with our IT Director to deliver internal consultancy projects on behalf of the … firm. Key Responsibilities Collaborate with the IT Director to identify and analyse areas within the firm's legal services that could benefit from technological innovations and procedural optimisations. Develop and present detailed project plans to the Strategy Board, outlining objectives, scope, timelines, and resource requirements. Conduct thorough research and More ❯
Work to be performed either in Minnesota, Georgia, or remotely. TRICARE- NACAs a requirement of Health Care Company s contract with the Department of Defense, this position requires U.S. citizenship and a credit check to be run as part of More ❯
Qualifications: Experienced with providing Level 1/2 support in troubleshooting IT and networking issues. Experience with ticketing system. Experience with MS Active Directory. Should have any relevant certifications related to Networking. Pay More ❯
Our client is seeking to expand its Site Reliability Team and is now recruiting a Platform Analyst/Junior SRE. The role is based in Edinburgh and is permanent only. Experience in platform performance analysis across: Windows or Linux, Web Services (IIS) Databases (SQL Server) The role will involve … duties including: Working across IT and various teams Monitoring IT performance Reporting Some scripting *Representing the team at management meetings and presenting data Application Support, Windows, Linux, Web Services, IIS, SQL, Log analysis, Azure Monitor, Apps Insights, Solarwinds, Performance Monitoring. This is quite an interesting role with a More ❯
is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical … Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives. Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry … you Software experience in Requirement Analysis and Functional Spec Documentation. Experience for writing test cases and Execution of test cases. Extensive relevant experience in IT Business Analysis ideally in Finance industry. Strong Knowledge of GAAP Accounting. Good Understanding of Foreign exchange Trade life cycle, currency exposure, Hedging, revaluation, MTM More ❯
Description The purpose of this task order is to provide professional service personnel to support the OIG Office of the Executive Director, IT Operations Directorate, as well as OIG program office stakeholders to elicit, develop and document business requirements, identify technology and processes to meet mission needs, and recommend … lifecycle; enforce and redefine, as necessary. Communicate changes, enhancements, and modifications of business requirements, verbally and through written documentation, to project managers, EX/IT management, and other stakeholders so that issues and solutions are understood. Requirements Must be a U.S. Citizen. A bachelor's degree from an accredited More ❯
To be responsible for supporting the IT project management team in the delivery of IT projects to Town and Country Housing, working closely with technical and business stakeholders. Produce timely and effective business and technical analysis documentation to support the delivery of IT projects. Work with project … teams to establish testing and training requirements, in order to support the delivery and adoption of IT projects. More ❯
Sr Information Technology/Operational Technology Analyst OASYS, INC., a Leading-Edge Government contractor, is seeking applicants for a Sr Information Technology/Operational Technology Analyst position who will serve as a critical asset in supporting the Army customer, directly interfacing with government customer, stakeholders, and cross-functional … IPv6 implementation, Windows 11 migration strategies, and Risk Management Framework (RMF) processes tailored to Army and DoD environments. This role requires an understanding of IT/OT best practices, the RMF lifecycle, organizational leadership, a working knowledge of policy development and analysis of laws, directives, and regulations, as well … and present findings to senior leadership in a clear, actionable format. Job Responsibilities include: CIO Experience & Strategic Planning: Collaborate with senior leadership to align IT/OT Control Systems strategy with broader organizational goals. Support and coordinate the planning and implementation of the Army's transition to IPv6, support More ❯
Project description: Unity is the global authority for business transactions across Citi, covering transactions across all asset classes in capital markets, commercial payments, account management and more. At its core Unity provides a unique reference that keeps with a transaction More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
BIOMETRIC TALENT
positive outcomes through tailored treatment programs. How youll spend your day Handling inbound and outbound support calls, providing excellent customer service. Managing and resolving IT support tickets (20+ per day once up to speed). Assisting internal staff with Active Directory, Teams, and other IT systems. Training new … and troubleshooting basic technical issues. Working with third-party vendors and internal teams. What youll bring to this role At least one year of IT helpdesk, infrastructure support, or relevant hands-on experience. Basic knowledge of Active Directory, permissions management, and Teams. Familiarity with ticketing systems (e.g., Avanti) and … a general understanding of IT support processes. Strong customer service skills, with the ability to communicate technical solutions effectively. A proactive, self-motivated attitude with a willingness to learn and take initiative. Basic understanding of networking concepts (e.g., switches) is a bonus but not essential. Comfortable working independently in More ❯
that are aligned to strategy Support the Head of Business Analysis in leading and championing business analysis across Speedy. To mentor the wider Business Analyst team on Business Analyst techniques, best practices, and company standards. Support your business unit/team to deliver our ESG Strategy - Decade to More ❯
An international healthcare organisation is looking for a Technology Risk & Controls Senior Analyst to support its global technology teams. This role focuses on strengthening risk management by assessing and enhancing IT controls, maintaining risk registers, supporting audits, and working with stakeholders across regions to identify and manage technology … risks and incidents. Key Skills Required: Experience with IT controls frameworks 3+ years in tech risk, governance, or audit Strong analytical and communication skills Proficient in Excel, PowerPoint, and SharePoint Fluent in English More ❯
An international healthcare organisation is looking for a Technology Risk & Controls Senior Analyst to support its global technology teams. This role focuses on strengthening risk management by assessing and enhancing IT controls, maintaining risk registers, supporting audits, and working with stakeholders across regions to identify and manage technology … risks and incidents. Key Skills Required: Experience with IT controls frameworks 3+ years in tech risk, governance, or audit Strong analytical and communication skills Proficient in Excel, PowerPoint, and SharePoint Fluent in English More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
LCS and LAS is essential Experience in the support and maintenance of at least one core business application and providing customer support in an IT Service environment Knowledge of data quality standards Experience supporting the implementation of service improvement Strong internal stakeholder management skills Excellent communicator What you'll More ❯
Job Details Job Description This is position supports the Air Force Cyber Assessment Team (AFCAT) in the 688th Cyberspace Wing and conducts Cyber Operational Readiness Assessments (CORA) at Air Force locations around the world. Theses assessments will help strengthen the More ❯