26 to 48 of 48 IT Services Manager Jobs

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We’re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll … shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that’s committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we’d love to hear from you. The Role at a Glance: IT Manager … up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We’re More ❯

Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We're looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you'll … shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that's committed to building better lives and stronger communities. If you're commercially sharp, people-focused, and ready to make a meaningful impact, we'd love to hear from you. The Role at a Glance: IT Manager … up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We're More ❯

We are seeking a highly skilled and experienced IT Service Delivery … Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate … must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point of contact for stakeholders, ensuring that service More ❯

IT Compliance & Service Manager Middlesbrough - Hybrid Salary - £50-60k My client is a medium-sized, fast-moving business seeking a technically strong IT Compliance & Service Manager to lead their ISO27001 compliance programme and oversee IT service delivery. You'll manage outsourced IT service providers, execute our information … governance. This is a senior, high-impact role requiring initiative, technical depth, and strong vendor relationship management skills. You'll think independently, propose solutions, and advocate for IT governance best practices across the organisation. Key Responsibilities ISO 27001 & IT Governance Execute ISMS rollout and maintain policies, processes, and controls aligned with ISO 27001 Develop and maintain … IT security policies, procedures, and standards Support internal audits, risk assessments, and compliance reporting Help steer the overall ISMS programme and ensure audit readiness Third-Party Service Management & ITSM Manage strategic relationships with IT service providers and oversee SLA performance Lead vendor selection processes and coordinate between multiple service providers Oversee day-to-day IT More ❯

Partner Manager, Heavy & Bulky, Merchant Services, IT Marketplace Job ID: Amazon EU SARL (UK Branch) The Amazon Marketplace EU Heavy Bulky team is looking for a talented, customer-obsessed Partner Manager to help shape the future of our 3P Heavy and Bulky business. This role offers the opportunity to drive success for some … have strong writing skills with the ability to handle ambiguity, influence employees at multiple levels of the organization, and lead doc creation for senior stakeholders. The successful Partner Manager must: • Manage strategic selling partner relationships - with senior stakeholder engagement (internal and external) • Be a strong advocate for Seller experience, helping identify and drive new opportunities for partners to More ❯

IT Service Delivery Manager - Swaffham We are working exclusively with one of the UK’s leading provider of Managed IT Services that predominantly support enterprise level Commercial, NFP (Not For Profit) and Public Sector owned organisations with multiple locations and employees across the UK. Role Overview: You will take day-to-day responsibility … complaints, ensuring that processes, resources and training are continuously reviewed and evolved to address root causes rather than one-off issues. About You: You will be a seasoned IT Service Delivery Manager or Engineer with deep expertise in Microsoft 365, Microsoft Azure, Intune, Connectivity, Networking, and Wi-Fi solutions. You will have a solid understanding of More ❯

Dawn Ellmore Employment are working with a top Law Firm in their search for an IT Service Delivery Manager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a bountiful benefits … is not to be missed! To be successful you must have prior experience as an IT Manager within Service Delivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience with implementing systems is key as … client are keen to employ a driven and hard-working individual with a strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for IT Service Delivery projects. Ensuring that the IT service performance is monitored. Implementation of new systems. Identify service More ❯

The Customer Success Manager within the Network Services Team will is able to lead the day-to-day account management and existing relationships with several key clients. In the role, you will be responsible for bridging the gap between the client and the delivery team, ensuring client satisfaction (and retention) and maximising revenue growth. Client Details My … client does amazing things with data and technology. They are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK's largest Enterprise and Data Centre environments. Description As the Customer Success Manager, you will have … customer success activities align with company goals and objectives. Profile A successful Customer Success Manager should have: Proven experience in a customer success role within the Tech services space. A strong understanding of sales processes and customer success strategies. Excellent problem-solving skills and a proactive mindset. Exceptional communication and interpersonal skills to effectively engage with clients. More ❯

What You'll Be Working On: ️ Leading and managing the end-to-end IT service delivery for internal and external clients ️ Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices ️ Overseeing incident, problem, and change management processes to ensure high-quality service levels ️ Managing relationships with key stakeholders and acting … implementing strategies for optimizing IT operations ️ Ensuring compliance with ITIL framework and best practices What We're Looking For: ️ Proven experience as an IT Service Manager or in a similar IT service management role ️ Strong understanding of ITIL practices and service management processes ️ Excellent leadership, communication, and customer service skills ️ Experience managing … third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯

IT Service Delivery Manager - Hybrid (Gloucestershire) - £45,000 - £55,000 + Excellent Benefits I'm seeking an IT Service Delivery Manager for a Public body, based in Gloucestershire. They are looking for someone to manage the delivery, performance, and ongoing development of several critical ICT platforms. This is a strategic role where … service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount Requirements of the IT Service Delivery Manager: Act as the primary service owner and decision-maker across critical business systems Lead user groups and represent the organisation at regional and national … core digital policing ecosystem Partner with Learning & Development teams to support training, user adoption, and cultural alignment What You'll Bring: Proven experience managing large-scale ICT systems or services in a complex environment Strong stakeholder engagement and service governance capability Excellent understanding of management systems like RMS (Niche), Pronto, or similar Familiarity with service management frameworks (e.g., ITIL More ❯

IT Service Delivery Manager Opportunity for an experienced IT Service Delivery Manager to join one of Yorkshire's fastest growing managed service providers in their Sheffield office! Salary … between £45,000 and £55,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are: We are one of Yorkshire's fastest growing managed services providers. With over 15 years of supporting businesses around the UK we're now going through a period of rapid growth. We are a team of passionate IT … development. Lots of incentives and team social events. What will you be doing? You will be responsible for multiple teams within the company, manging project delivery and the IT Support Engineers. You will be confident in managing close relationships, dealing with stakeholders in the business and ensuring a smooth efficient delivery of our IT Services. Essential More ❯

Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you will be doing: Operations Management Act as initial point of contact and escalation for … and controlling the Cloud infrastructure. Ensure that robust availability monitoring and capacity planning procedures are in place to ensure the resilience of operational services. Work with the wider IT team and managed service provider on the delivery of IT projects and cyber security remediation activities. Attend service reviews and carry out performance report reviews. Assist with … or new suppliers. Work with MSP to prepare service delivery reviews to senior management. Assist with developing RFIs and RFPs and evaluating selection criteria. Ensure that service levels for services/functions are maintained and continually improved, and that any problems with the day-to-day delivery of services provided by the suppliers are minimised. Responsible for developing More ❯

IT Technical Service Delivery Manager Location: Grays, Essex (On-site/Hybrid options available) Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager … and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide technical team members Identify … report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join Them? Competitive salary Career development opportunities Supportive More ❯

The IM function at MBDA is a diverse and fast paced environment which is both challenging and rewarding. We currently have a fantastic opportunity for a Service Delivery Manager to join our Bolton team Salary : Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working : 1-2 days per week on-site due to workload classification Security … Service Delivery Manager to be based at our Bolton site. You will be responsible for managing the end to end delivery of IT services to the user base and working closely with the IT suppliers, ensuring that all SLAs are met. The aim is to minimise or eliminate as much business … downtime as possible. You will lead and maintain continual service improvement plans, participate in change, incident and problem management and to give the highest possible standard of customer services to the userbase. In this role you will work closely with both internal and external functions to manage the implementation of new services/applications and acceptance into service. More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations … accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for … tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG More ❯

Select how often (in days) to receive an alert: IT Service Reporting Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Reporting Manager is responsible for the strategic design, delivery, and continuous improvement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data … with organisational objectives. By producing clear, actionable insights and assurance reporting, the role supports data-driven decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuous improvement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuous improvement of the SIAM … driven performance improvement and compliance. Implement governance mechanisms to monitor, maintain, and improve data quality, ensuring reporting supports strategic decision-making and assurance. PERSONAL PROFILE Proven experience in IT service management reporting, data analysis, or business intelligence within a multi-supplier or SIAM environment. Strong understanding of ITIL processes, service performance metrics, and service management principles. Hands-on More ❯

Role: IT Service Delivery Manager Location: Wimbledon Work Mode: Hybrid Domain Experience: Insurance Job Description: Experience: 20+ years in IT service delivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes and regulations. Technical Skills … Familiarity with IT transformation tools/strategy, cloud solutions, and Agile/Waterfall methodologies. Soft Skills: Strong communication, customer-facing, problem-solving, leadership, and account management abilities. More ❯

individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Manager to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary: • The Service Desk Supervisor/Manager will … be required to use ITIL as the foundation to drive consistent and reliable Service Desk activities, improving end-user satisfaction and productivity and increasing IT staff … productivity. • The Service Desk Supervisor shall establish an efficient operation to satisfy a balanced, holistic approach with skilled personnel, integrated, and applying best practices. • Manage project deliverables and support services according to defined SLAs that are met for every measuring period utilizing SLA trend analysis. • Overseeing and supervising the work schedule and distribution of service desk employees, including onboarding More ❯

We are supporting an outstanding London-based Law Firm that is expanding its team and seeking an IT Service Delivery Manager to join their team. This is an excellent opportunity to join a forward-thinking firm that encourages individuality and offers an excellent benefits package along with a superb starting salary. Our client is looking for … a Service Delivery professional with a Law Firm background and extensive experience with Office 365 . Whether you are currently at manager level or seeking the next step in your career, we want to hear from you. You should be able to demonstrate skills in service delivery improvements and the implementation of new systems. A dedicated work ethic … will help you succeed and reach your career goals. Key responsibilities include: Leading IT Service Delivery Projects Implementing new systems Managing day-to-day operations within the IT team Stakeholder management Identifying service improvement opportunities If you are interested in this role and meet the above criteria, please get in touch now to find out more. More ❯

We are supporting an outstanding London based Law Firm who are expanding their team and seeking an IT Service Delivery Manager to join their phenomenal team. This is an excellent chance to join a forward-thinking firm who are keen to encourage individuality along with offering an excellent benefits package as well as a superb starting … professional for this role; you must come from a Law Firm background and hold a wealth of experience within Office 365 to be successful. Whether you are at manager level currently or looking for that next step up, we want to hear from you! You must be able to showcase your skills within service delivery improvements as well … as the implementation of new systems. Having a dedicated work-ethic will see you prosper and reach success. The role will involve: Taking lead on IT Service Delivery Projects. Implementing new systems. Being involved within day-to-day operations within the IT team. Stakeholder management. Recognising service improvements. If you are looking for your next role More ❯

Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an IT Service Delivery Manager. For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits package plus … be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience. The duties will include: Leading IT Service Delivery Projects. Day-to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible More ❯