1 to 25 of 43 IT Services Manager Jobs in the UK excluding London

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Technical Services Manager £50,000 Circa Stonehouse (Onsite) Managing team of 12 Engineers 37.5 hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity … for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the … tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company of More ❯

Workplace Services Manager (IT) £75,000 - £85,000 + car allowance + bonus + extensive benefits Full Time/Permanent Remote with monthly travel Birmingham head office and occasional travel to other European offices The Role: I am looking for a driven and experienced Workplace Service Manager to join a large global brand … West Midlands. This role can be primarily remote based however would involve monthly travel to the Birmingham head office and occasional travel to other offices throughout Europe. The Workplace Services Manager will join a talented European IT team and will be responsible for overseeing the technical operations and management of workplace services, primarily focusing … of standard desktops and applications across Europe, increasing control, security, and compliance for end-user devices, and improving the workplace experience for users. Responsibilities: Coordinate delivery of workplace technology services, including packaging, deployment, and patching of laptops, desktops, and mobile devices. Take full accountability for the performance and quality of workplace services, ensuring they are delivered to meet More ❯

IT Service Delivery Manager - Lewes, East Sussex/… HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The … support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. More ❯

IT Service Delivery Manager - Lewes, East Sussex/… HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid/Agile Approach - The … support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. More ❯

Our client a well known Insurance Company is currently looking to hire an IT & Professional Services Procurement/Category Manager with experience of working with a number of IT Suppliers/Vendors and various other Vendors/Suppliers. Duration: 3 to 6 Months (6 Months) Location: Bristol (Hybrid working 1 to 2 Days … Potentially Flexible on Hybrid Working Day Rate: Competitive (Inside IR35, via Umbrella) Start Date: ASAP A forward-thinking IT & Professional Services Procurement Manager who will be accountable for the delivery of procurement excellence whilst being responsive to customers' needs and evolving demands. By executing the IT RFP, RFQ sourcing strategy, you will support … the the companies IT Strategy and outlined objectives. Duties: IT Procurement within the following categories, Software, Hardware, Services and Telecoms - Development and implementation of the yearly procurement plan ensuring alignment and consistency with the IT Sourcing strategy Working on Professional Services Categories Lead evaluation and decision process for supplier selection in accordance More ❯

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | To suit candidates living in England or Wales near London (M25 corridor), Birmingham, Manchester, Bristol, Cardiff, Leeds Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving … team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager … sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What … do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to supporting IT systems such as Windows Desktop, Office 365, Active Directory, DNS, Citrix and Group Policy Any experience More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. For a complete understanding of this opportunity, and what will be required to be a successful … applicant, read on. The Role Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a … week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service More ❯

IT Service Delivery Manager Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30k £40k per annum (depending on experience) Office … Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

IT Service Delivery Manager Role Type: Full time; Monday – Friday (Hybrid/Office Based) Salary Range: £30k – £40k per annum (depending on experience) Office … Location: Eastleigh, Hampshire. We are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview We are seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

IT Service Delivery Manager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location … Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

Are you passionate about delivering excellent IT services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for an IT Service Delivery Manager to take ownership of our 1st Line Service Desk and … 2nd Line Technical Services Teams. This is a fantastic opportunity to shape the way IT support is delivered across a multi-site organisation, ensuring colleagues receive the very best service while driving continuous improvement and innovation. Customers are at the heart of the organisation, so you will be innovating ways your team are delivering service and putting … metrics and taking proactive steps to improve them. Representing the Service Desk in senior IT forums, project service transitions, and Change Advisory Boards. Ensuring IT services align to the ITIL framework, with robust documentation and regular reviews. What we're looking for Proven experience leading a customer-focused IT team in a multi More ❯

Taco Bell, and Waitrose. We have 31 hotels, our own forecourts, and are at the forefront of the EV revolution. World-class technologies are key to this, and IT Operations underpin our business while simultaneously innovating and enabling our future. The IT Service Delivery Manager is responsible for the IT Service Desk … react promptly where this may impact service delivery. Ensure adherence to IT service level agreements and review in line with business needs. Support the transition of new services into BAU, working closely with the project and infrastructure teams as required. Work alongside external partners and suppliers, monitoring and reviewing supplier service performance Serve as the primary point … based practices and processes. Experience owning service tooling, including ITSM platforms. Broad expertise in IT Infrastructure and technologies including WAN/LAN/WLAN, Cloud (Azure), Domain services (AAD), Servers, hosting/virtualization, and End User Computing including build, deployment and endpoint management. Experience working with Point of Sale, retail and hospitality technology is desirable. Understanding of More ❯

The IT Service Delivery Manager supports IT service delivery across the EMEA region by enhancing customer experience … managing business relationships, and coordinating incident resolution and project execution. The role involves active collaboration across global teams, focusing on operational excellence, service management, and aligning IT services with business needs. Client Details The company is a global organisation within the manufacturing industry . It is dedicated to maintaining high operational standards and leveraging technology … in Change Advisory Boards Promote a culture of continuous improvement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking for someone who brings a mix of technical knowledge, business acumen, and people skills: Bachelor's degree in Computer Science, MIS More ❯

IT Service Delivery Manager Global Law Firm – London Hybrid Working – 3 days office/… days from home Are you an IT Service Delivery Manager looking for a rewarding new role? Have you worked in a global law or professional services firm? In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, managing customer service and development of … as a Service Delivery Manager, managing a global team of Service Desk Managers You will have experience of working in a global law firm or similar professional services Experienced background developing and implementing strategies for 24/7 service delivery required You will have an ITIL certification and good knowledge of ITIL processes You will have exceptional More ❯

IT Service Manager Location : Ringwood, Hampshire + Hybrid home working Salary : 30 - 33k DOE + Benefits + Company Profit Share Hours : 37.5 hours per week The Role As an IT Service Manager, you will be responsible for managing the operational running of the business-as-usual service support services, including the … Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the … Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. More ❯

Project Manager - Retail & Hospitality Technology Solutions Location: South Yorkshire Salary: £4o-£45k plus car allowance Type: Full-Time | Permanent Industry: Retail & Hospitality Technology Are you a seasoned Project Manager with a passion for delivering cutting-edge technology solutions? Do you thrive in fast-paced environments and love seeing your work make a real impact in the … Retail and Hospitality sectors? Join us, a forward-thinking technology solutions provider, where innovation meets execution. We're looking for a dynamic and driven Project Manager to lead the delivery of diverse technical projects - from networking and WiFi to infrastructure and IT - ensuring excellence from concept to completion. What You'll Be Doing Lead the Charge … projects in Retail and Hospitality. Certifications in Prince2, Agile, Waterfall or similar methodologies. Strong problem-solving and analytical thinking. Solid technical understanding of Networking, WiFi, cabling infrastructure, and IT solutions. Proficiency in O365 and project management tools (e.g., MS Project, Asana, (url removed)). Why Join us? Be part of a company that's shaping the future of More ❯

Lead IT Service Manager Paying up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Lead IT Service Manager to join our growing ITSM teams in leading a large migration programme from our legacy products. … premise and cloud-hosted solutions-and in developing and maintaining technical capability across projects and throughout the service lifecycle. You and your role As Lead IT Service Manager, you will be responsible for driving the migration of DWP Digital Integration customers from legacy products to strategic solutions, or overseeing their decommissioning. You will define and lead … the migration strategy, ensuring minimal disruption to live services and effective collaboration with Application Support and Integration Live Service teams. You will coordinate service transitions with Other Government Departments and external partners, managing resources across projects, service teams, and suppliers. Strong stakeholder engagement and communication will be key to success. You will proactively identify and resolve issues, presenting informed More ❯

Lead IT Service Manager Paying up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. DWP. Digital with Purpose. We are looking for a Lead IT Service … premise and cloud-hosted solutions-and in developing and maintaining technical capability across projects and throughout the service lifecycle. You and your role As Lead IT Service Manager, you will be responsible for driving the migration of DWP Digital Integration customers from legacy products to strategic solutions, or overseeing their decommissioning. You will define and lead … the migration strategy, ensuring minimal disruption to live services and effective collaboration with Application Support and Integration Live Service teams. You will coordinate service transitions with Other Government Departments and external partners, managing resources across projects, service teams, and suppliers. Strong stakeholder engagement and communication will be key to success. You will proactively identify and resolve issues, presenting informed More ❯

Lead IT Service Manager Paying up to £80,267, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. DWP. Digital with Purpose. We are looking for a Lead IT Service … premise and cloud-hosted solutions-and in developing and maintaining technical capability across projects and throughout the service lifecycle. You and your role As Lead IT Service Manager, you will be responsible for driving the migration of DWP Digital Integration customers from legacy products to strategic solutions, or overseeing their decommissioning. You will define and lead … the migration strategy, ensuring minimal disruption to live services and effective collaboration with Application Support and Integration Live Service teams. You will coordinate service transitions with Other Government Departments and external partners, managing resources across projects, service teams, and suppliers. Strong stakeholder engagement and communication will be key to success. You will proactively identify and resolve issues, presenting informed More ❯

We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM … documentation, manage escalations, and support the IT Helpdesk function. This is a critical role in ensuring swift issue resolution, effective communication during incidents, and continuous service improvement. Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder … analysis. Produce and deliver monthly and ad-hoc service reports for management and stakeholders. Create, maintain, and improve ITSM-related documentation (SOPs, process guides). Review and manage IT escalations to ensure timely and effective resolution. Support the IT Helpdesk function using ITSM tools (e.g., Halo ITSM). Provide on-call Priority 1 support on a More ❯

As a Senior IT Service Manager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future … and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Service Manager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You More ❯

As a Senior IT Service Manager you'll lead on resolving incidents, managing service requests, and driving improvements across our device estate. From spotting trends to promoting automation and coordinating escalations, you'll make sure services stay reliable and user-focused. If you're ready to lead change, build strong partnerships, and shape the future … and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and … The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Service Manager in DWP Digital's End User Devices team, you'll help deliver the digital foundations that keep our services running smoothly for colleagues across the department. You More ❯