IT Help Desk Specialist
- Hiring Organisation
- Modern Snack Bar
- Location
- New York, United States
- Employment Type
- Any
- Salary
- USD 65,000 Annual
customer service when assisting users. Follow company security, privacy, and IT procedures. Required Skills & Qualifications High school diploma or equivalent; IT-related education or certification is a plus. Previous experience in IT support, help desk, technical support, or a related role preferred. Strong troubleshooting and problem-solving abilities. Familiarity … with Windows operating systems, Microsoft 365, printers, peripherals, and basic networking. Understanding of common IT concepts such as IP addresses, Wi-Fi, VPNs, DNS, and user accounts. Excellent written and verbal communication skills. Strong customer service and interpersonal skills. Ability to prioritize multiple tickets and meet response-time expectations. ...