IT Service Delivery Manager - Investment Firm, London - TWE43518
- Hiring Organisation
- twentyAI
- Location
- London Area, United Kingdom
build trust. Key skills & experience: Demonstrated experience managing IT support or service delivery teams. Deep understanding of ITIL practices (ITIL Foundation required; ITSM certification preferred). ServiceNow platform experience Active Directory, Azure AD, Okta and Conditional Access Outlook, Exchange Online, and Intune Windows and macOS environments Laptop/desktop … skills, including at senior levels. Strong analytical, organisational, and problem-solving capabilities. Proven ability to remain calm under pressure and de-escalate challenging situations. Microsoft certifications and experience with workflow automation are advantageous. Soft skills required include: A proactive, hands-on leader who thrives in a service-driven culture. ...