building software consistently with an eye on our future growth. You will own your software remaining operational, reducing the time it takes to discover & remedy issues. What we are looking for: At least 5 years of software development experience in a senior role At least 3 years of team more »
enhanced when completing workflow tasks by inputting comprehensive and ordered client information in a timely manner into HSBC Innovation Banking systems (including CRM and Remedy) Proactively collaborates with the Relationship, Operations, Financial Crime, Client Service, and Risk & Compliance teams, both locally and globally. Qualifications Excellent client service experience Successful more »
Farnborough, Hampshire, South East, United Kingdom
TREVETT PROFESSIONAL SERVICES LTD
all times. Supervising and monitoring of sub-contractors work whilst they are on site undertaking maintenance. Ensure Computer Based Maintenance systems, e.g. Cerm View, Remedy, Concept, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. Person Specification A good basic more »
need to perform detailed, remote diagnostics on tickets raised, looking to resolve issues where at all possible. In circumstances where you determine the best remedy is an onsite engineer, you will escalate this need within our group, ensuring the engineer is dispatched and briefed on the issues found. Being more »
routine PPM on electrical/mechanical equipment according to schedules and asset lists. Address reactive tasks promptly, while actively seeking areas for improvement. Swiftly remedy plant faults and defects to maintain operational status. Maintain inventory of spares for maintenance and reactive works, providing estimated timescales for remedial actions. Keep more »
plans that ensure all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of our products. Identify and remedy defects within the production process, ensuring we deliver only the best. Compile and analyse statistical data to drive our quality standards. Investigate customer complaints more »
You can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate remedy and assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of … You can initiate and monitor actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You can determine the appropriate remedy and assist with implementation of it as well as preventative measures. (Skill level: working) Systems design . You can design systems characterised by medium more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management more »