Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/… or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing … CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of More ❯
Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/… or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing … CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of More ❯
Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/… or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing … CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of More ❯
Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/… or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing … CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of More ❯
Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/… or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing … CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of More ❯
Remedy Consultant - SC Cleared Whitehall Resources require a Remedy Consultant with active SC clearance to work with a key client on a 6 month contract. *Fully remote. *Inside IR35. *Active SC clearance required. Remedy Consultant - SC Cleared Role Description: . Experience and/or capability to manage Remedy version 20.02 including the … following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) . Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment . Managing CMDB data model … and Asset/CI Audit Log . Experience undertaking daily checks . Experience in the management and resolution of Remedy Incident . Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB . Experience of Asset Management . Create and/or update Remedy documentation to comply with software life cycle More ❯
Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/… or capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing … CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of More ❯
of event. Troubleshoot affected CI - ping, log into router/switch to check logs and interface status Escalate - Contact and liaison with DOT Tier III teams, open and assign ITSM tickets. Open and manage tickets with outside vendors, e.g., AT&T Communicate - Generate correspondence required for incident management, to include notifications and follow up with modal POCs regarding cyber … related experience providing support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools. Familiarity with Service Now Familiarity with BMCRemedy Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public More ❯
chart applications (Excel, Visio and PowerPoint experience is preferred). Should have the ability to work within Defense Property Accounting System (DPAS) and also Information Technology ServiceManagement system (ITSM) -Remedy. Understanding of supply, warehousing, and property accountability functions. Understanding of inventory management. Ability to work within and manipulate data in Data Base systems. Ability to extract reports from … Data Base Systems (DPAS, Remedy). Knowledge of Property Accounting functions. Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position. Desired Qualifications: Associate degree or equivalent preferably with a major in Logistics, Supply Chain Management, Business Management, Information Technology or a related discipline ILO an associate's degree or equivalent preferably More ❯
Security Clearance • CWF designation IAT Level III Certification • 6 years of similar professional experience in DoD or Federal environments with help desk tools such as ServiceNow or BMCRemedy Additional Qualifications This position is required to be designated as an IT Level 1 with a T5/T5R investigation with a CWF designation at the IAT III level More ❯
currently working in partnership with a global managed service provider who's end client is in the Mobile Telecoms sector. We are assisting them with the search for a ITSM Programme Manager on a contract basis. Key Responsibilities: Lead the full lifecycle of the UK-wide ITSM transformation programme, from MVP through phased delivery Oversee implementation of ServiceNow … of digital workflows across IT, Care, VBTS, and Digital teams Manage programme governance, funding, and benefit realisation through executive and financial board approvals Skills: Demonstrated success delivering enterprise-scale ITSM transformations in complex corporate environments In-depth experience implementing ServiceNow, including replacing legacy tools (e.g., Remedy) Strong knowledge of ITIL processes and how they apply in enterprise More ❯
Walk, 1-2-1 Support as well as remote support experience Laptop/Desktop build and troubleshooting experience Office 365 build, troubleshooting, rollout experience Understanding of network and infrastructure ITSM tool/Call logging tool experience, such as ServiceNow, Remedy Be able to work shift work where required and adapt - travelling to different sites What you'll More ❯
per week Must have a current DoD IAT Level II approved certification Must have, or obtain, an active DoD Secret Security Clearance Desired Requirements: Have experience with BMCRemedy Have fundamental project management knowledge Have experience with drafting and peer reviewing Policy and Procedure Have experience with CND tools like ACAS, ESS, E-STIG, etc. This position is More ❯
tools during this transition. Help move Requirements and Architecture baselines under full Configuration Management (CM) control. Review and research Change Requests and related work tasks using the BMCRemedy ticketing system. Consult with engineering teams to understand changes and ensure all related models and drawings are kept current. Maintain and update the Configuration Management Database (CMDB) in BMC … Remedy . Minimum Qualifications: Must be a U.S. Citizen Must have 4 or more years of direct experience in Configuration Management Must have an active Secret or above security clearance (exceptional candidates may be considered without an active clearance, providing they qualify for an interim clearance) Desired Qualifications: Current DoD 8570 IAT Level II certification (e.g., CompTIA Security+ More ❯
PaaS and SaaS. Demonstrable knowledge of the Risk Management Framework (RMF). Demonstrable knowledge of the Enterprise Mission Assurance Support Service (eMASS) tool. Preferred Experience: Experience with BMCRemedy Fundamental project management knowledge Experience with drafting and peer reviewing Policy and Procedure Experience with CND tools like ACAS, ESS, E-STIG, etc. Security: Must be a US citizen More ❯
per week Must have a current DoD IAT Level II approved certification Must have, or obtain, an active DoD Secret Security Clearance Desired Requirements: Have experience with BMCRemedy Have fundamental project management knowledge Have experience with drafting and peer reviewing Policy and Procedure Have experience with CND tools like ACAS, ESS, E-STIG, etc. Position Type/ More ❯
per week Must have a current DoD IAT Level II approved certification Must have, or obtain, an active DoD Secret Security Clearance Desired Requirements: Have experience with BMCRemedy Have fundamental project management knowledge Have experience with drafting and peer reviewing Policy and Procedure Have experience with CND tools like ACAS, ESS, E-STIG, etc. Position Type/ More ❯
have a current DoD 8570 IAT Level II approved certification (e.g., Security+ CE) Must have or obtain an active DoD Secret Security Clearance Desired Requirements: Experience with BMCRemedy Fundamental project management knowledge Experience drafting and peer reviewing policies and procedures Familiarity with CND tools such as ACAS, ESS, and E-STIG Compensation: Salary range is More ❯
Systems Administrator/Mission Support Operator - $10K Sign-on bonus Classified work and therefore must be on-site Mission Support Operator (MSO) provides 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users More ❯
Configuration Management Lead IRES - Schriever Space Force Base, CO/Redstone Arsenal, AL Company: Amentum Location: Schriever Space Force Base, CO or Redstone Arsenal, AL (Onsite) Clearance: Active DoD Secret (required) Compensation: $120,000-$140,000 annually (depending on experience More ❯
Configuration Management Lead IRES - Schriever Space Force Base, CO/Redstone Arsenal, AL Company: Amentum Location: Schriever Space Force Base, CO or Redstone Arsenal, AL (Onsite) Clearance: Active DoD Secret (required) Compensation: $120,000-$140,000 annually (depending on experience More ❯
