76 to 79 of 79 Remedy ITSM Jobs

onboarding related tasks Supporting Telco LZ services EC2, Cloud Networking, Security, Docker and Kubernetes etc. Monitoring LZ services, health, availabilities, CloudWatch etc. Following all ITSM processes through UTS and later through Helix and Incident/Change/Onboarding trackers Support to root cause analysis in case of incidents Following … TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE? AWS Cloud Infrastructure, EKS AWS Administrations AWS Cloud Services AWS Control Tower CloudFormation, AWS Outpost Terraform ITSM process knowledge AWS DevOps Linux Telco Application understanding (Nokia Core Network) WHAT ARE WE LOOKING FOR? At least 5 years of experience in a … for efficiency Experience with AWS CloudWatch and FinOps Telco Knowledge specially on Core Telecom devices Incident Handling & ITIL process understanding Knowledge of BMC Remedy (In Telefonica they call it UTS), Later knowledge of BMC Helix Knowledge of Netcool application (No development experience, Knowledge on how to use it More ❯

Systems Administrator/Mission Support Operator - $10K Sign-on bonus Classified work and therefore must be on-site Mission Support Operator (MSO) provides 24/7, 365, 12hrs shift, Tier 1/2 operational support to end customers and users More ❯

virtualized platforms Additional Valuable Knowledge Ability to collaborate effectively with other technical teams Strong communication skills to work directly with end clients Familiarity with ITSM tools such as ServiceNow or Remedy What We Offer Involvement in critical, large-scale Linux infrastructure projects Collaborative and cross-functional work More ❯

or investigations. We will necessary to have knowledge about VMWare in order to create, decommission VM on this environment. Service is ruled by ServiceNow (ITSM tools). The candidate must have skills to coordinate his work in group and to have communications skills to work in international project. Qualifications … IBM platforms Real experience (>1 year) working in virtual Platform (VMWare) Ability to work with different technical groups Ability to work with final client ITSM Tools (ServiceNow, Remedy) Scripting - Ansible HA platform experience Why Join Capgemini? Diversity Culture: we believe diversity drives innovation and inclusion builds success. More ❯