Service Delivery & Supplier Manager (all genders)
- Location
- Greater London, England, United Kingdom
service lifecycle from solution validation through onboarding, transition, go-live, and BAU, ensuring reliable delivery within a multi-vendor SaaS ecosystem. Lead service delivery and performance management for D3 platforms, ensuring agreed levels of availability, resilience, stability, and service quality across global environments. Define and continuously improve the service delivery … support scalability, automation, and business growth. Preferred qualifications Several years of experience in service delivery, service management, or IT operations, ideally within a SaaS or enterprise software environment. Proven experience owning supplier and vendor management end to end — governance, performance management, escalations, and remediation. Experience with technology procurement and commercial ...