Role: SeniorSupportEngineer Salary/Rate: up to £170 per day Location: central London + travel to clientsContract Duration: 3-6-months We are seeking a SeniorSupportEngineer for an established IT Managed Service Provider delivering outsourced IT support, infrastructure management, and technology solutions to a diverse range of clients. This … SeniorSupportEngineer role is based between on site in central London and travel to client sites as needed. The contract for the SeniorSupportEngineer position is for 3-6-months. The SeniorSupportEngineer role is based within the Support department, responsible for overseeing Support Engineers, managing … e.g., Docker, LXD). Experience supporting VoIP systems (e.g., FreePBX, Microsoft Business Voice). Excellent documentation and knowledge-sharing practices. Strong communication and client engagement skills. Ability to manage support teams and coordinate schedules. Awareness of IT policies, compliance standards, and security protocols. Role/Responsibilities: Deliver expert technical support across diverse client environments. Support and guide More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
Searchability NS&D
and bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a SeniorSupportEngineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission … Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the SeniorSupportEngineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best … practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We More ❯
Senior IT SupportEngineer £32,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), some flexibility in working arrangements, and excellent training & development plans etc.We are looking for a skilled Senior IT SupportEngineer to join our leading client, a very … successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT SupportEngineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression.The Senior IT SupportEngineer will focus on … escalated support cases but will also see plenty of opportunities to get involved in project work. This position will gain exposure to a wide range of technologies including networking (switching, VLANs, wireless), firewall and security solutions, virtualisation platforms, Windows Server and Active Directory, Office 365 administration, and enterprise storage systems (SAN/RAID). Essential skills: - Strong communication skills More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT SupportEngineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … vary from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior IT SupportEngineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Forward Role
Senior Technical SupportEngineer Salary: £55000 - £65000 + Excellent Benefits Location: Cheltenham, Gloucester – Hybrid Clearance Required: You are required to hold an eDV level security clearance Are you an experienced SupportEngineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in … Cyber & Intelligence who are actively seeking a SeniorSupportEngineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a SeniorSupportEngineer, you … infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you'll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve More ❯
Senior Application SupportEngineer £60000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Specialist Application Development SupportEngineer Location: London (On-Site) Salary: Up to £60,000 + Bonus We're supporting a leading UK defence client in the hire of a Specialist Application Development SupportEngineer to join … fast-paced, mission-critical environment supporting bespoke systems that play a direct role in tackling serious and organised crime. This is an exceptional opportunity for a Specialist Application Development SupportEngineer who enjoys variety, cross-domain challenges, and direct impact in a secure, client-facing role. Key Responsibilities Provide development, support, and incident management for national-level … operational applications Contribute to application design and development across secure and bespoke systems Manage virtual infrastructure and system health monitoring tools Support containerised environments using Docker and Linux Work directly with operational users to improve services, resolve issues, and evolve infrastructure Key Skills & Experience Strong experience with RedHat-based Linux (CLI) and Docker Swarm environments Hands-on with SQL More ❯
Ventures, Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior Technical SupportEngineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement … of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical SupportEngineer I plays an … important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior Technical SupportEngineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your More ❯
Subject - Senior Technical SupportEngineer - Hands on Lab Equipment - Devon Job Title: Senior Technical SupportEngineer Benefits: Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location: The role will be primarily working onsite at the Paignton office with occasional requirement to visit customer facilities, worldwide. You … there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a SupportEngineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and … industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information More ❯
Technical SupportEngineer/SeniorSupport - Leeds - £26,000 - £32,000 DOE Location: Leeds, West Yorkshire Salary: £26,000 - £32,000 per annum (Depending on Experience) Job Type: Full-Time, Permanent Industry: Managed Service Provider (MSP) Are you a hands-on IT professional looking to take the next step in your technical career? Do you enjoy … problems and mentoring junior colleagues? Join a growing, locally focused MSP in Leeds and be part of a collaborative and forward-thinking team. About the Role As a Technical SupportEngineer , you'll play a key role in delivering outstanding 2nd Line Support to a broad range of clients across the West Yorkshire area. This is a … with our 1st Line team, offering mentorship and guidance, while also handling escalated technical issues and contributing to project work. What You'll Be Doing Provide 2nd Line technical support via phone, email, and remote tools Troubleshoot and resolve issues across Windows Server, Office 365, networking, and endpoint devices Support on-site client visits when required Assist with More ❯
Employment Type: Permanent
Salary: £26000 - £32000/annum Training - Hands on - Exposure
CB22, Great Shelford, Cambridgeshire, United Kingdom
MFK Recruitment
Senior IT SupportEngineer – Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯
Great Shelford, Cambridge, Cambridgeshire, England, United Kingdom
MFK Recruitment
Senior IT SupportEngineer - Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re … are keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯
Malvern, Worcestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: Senior IT SupportEngineer Location: Malvern (Hybrid Working) Salary: Up to £40,000 DOE Looking for that next step in your IT support career? Ready to lead support operations while also getting involved in exciting, hands-on project work? We’re working with a long-standing client, a well-established UK business with a … reputation for treating its staff like family, to help them find a Senior IT SupportEngineer to join their team. You’ll be based in Malvern, working directly with the IT Manager in a small, supportive team where your voice and ideas will be heard. This role is a brilliant fit for someone currently working in 2nd …/3rd Line Support or on a Service Desk, who’s hungry for more ownership, project exposure, and the opportunity to shape IT from the inside out. The Role: This isn’t just another support job. It’s a chance to step into a senior role, leading the day-to-day support function while helping complete More ❯
Role: Senior Applications & IT SupportEngineer Location: Leeds Salary : £45,000 - £48,000 Work Model: Hybrid/Flexible working available A leading organisation is seeking a Senior Applications & IT SupportEngineer to play a pivotal role in supporting business-critical applications and leading the implementation of Microsoft Dynamics 365 (D365). This is an … excellent opportunity to join a forward-thinking IT team driving innovation across systems and processes. Key Responsibilities: Provide 2nd and 3rd line support for key business applications including AX 2012, D365, PPMS, and PTS Lead and support application-related projects from planning to implementation Maintain integrations across hybrid infrastructure (cloud and on-premises) Drive improvements in ERP and … production system performance Deliver end-user training and ongoing support Collaborate with finance, production, and third-party vendors to support business needs Assist with stocktake and other business-critical functions (some out-of-hours work required) Ideal Candidate You are: An experienced seniorsupportengineer with ERP application knowledge, particularly AX or D365 Confident in More ❯
Senior Application SupportEngineer - SQL, Azure, C#, APIs Fully On-site | Hedge End, Hampshire Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform already disrupting … the UK and US criminal justice systems. We're looking for a Senior Advanced SupportEngineer to play a critical role in a Tier 4 support team, working closely with R&D and product teams to solve high-impact technical issues and enhance the stability and performance of a cloud-based platform. What You'll Be … Doing Providing advanced (Tier 4) support for complex technical issues escalated by Tier 2 and 3 teams Troubleshooting production and test system issues via logs, traces, telemetry, and SQL analysis Scripting solutions and automating tasks using PowerShell and similar tools Simulating customer issues in local/test environments for detailed root cause analysis Collaborating with the Cloud Ops and More ❯
Senior 3rd Line SupportEngineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver expert IT … solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rd Line SupportEngineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. This is a fantastic opportunity … for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rd Line Engineer - What You'll Do Provide 3rd line/4th line support and resolve complex technical issues Manage escalated tickets Conduct audits, health checks, and contribute to service development More ❯
Role: Senior IT SupportEngineer Location: Stockport Salary: £35,000-£45,000 Work pattern: 5 days a week on site Overview An established organisation is seeking a skilled Senior IT SupportEngineer to lead the delivery of day-to-day IT infrastructure operations and provide a high level of technical support. This position plays … technically or a management pathway. The successful candidate will also have access to an in-house development team and a culture that prioritises internal promotion. Key Responsibilities Leadership & Team Support Provide guidance and support to junior engineers through regular mentoring, training, and development planning. Assist with onboarding new IT staff and support team performance reviews and feedback … cycles. Lead or contribute to team meetings and participate in management-level discussions. Help align team activities with wider business goals. Technical Operations Deliver 2nd and 3rd line IT support and handle complex technical escalations. Manage service desk efficiency, ensuring incidents are addressed within agreed SLAs. Oversee cloud infrastructure and collaborate with external vendors to maintain service standards. Plan More ❯
Full Stack SupportEngineer (Ruby on Rails, TypeScript/JS, React, Postgres, Linux) Fully Remote (European time zones only) | Full-Time | Up To £80k/$100k per year DOE About Carebit Carebit is a young, design-led healthcare technology company helping over 1500 private Doctors across the UK run their practices more effectively and efficiently with our web … person collaboration when required, but this is not mandatory as we know some like in-person working and some prefer fully remote. About You We’re looking for a SeniorSupportEngineer who thrives on solving real customer problems through hands-on technical work. You’ll sit at the intersection of our support, engineering, and data … debugging, fixing, and enhancing real-world product issues that impact Doctors and patients. You’ll Work On: Investigating and resolving bugs or issues raised by our team of Customer Support Specialists. Making small-to-medium feature tweaks (e.g. modifying exports, adjusting logic). Writing Ruby scripts and jobs for post-migration data cleanup or updates. Collaborating withDevelopers and supportMore ❯
South West London, London, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment
Full Stack SupportEngineer (Ruby on Rails, TypeScript/JS, React, Postgres, Linux) Fully Remote (European time zones only) | Full-Time | Up To £80k/$100k per year DOE About Our Client Our client is a young, design-led healthcare technology company helping over 1500 private Doctors across the UK run their practices more effectively and efficiently with … collaboration when required, but this is not mandatory as they know some like in-person working and some prefer fully remote. About You Our client is looking for a SeniorSupportEngineer who thrives on solving real customer problems through hands-on technical work. You'll sit at the intersection of their support, engineering, and data … and enhancing real-world product issues that impact Doctors and patients. You'll Work On: Investigating and resolving bugs or issues raised by our client's team of Customer Support Specialists. Making small-to-medium feature tweaks (e.g. modifying exports, adjusting logic). Writing Ruby scripts and jobs for post-migration data cleanup or updates. Collaborating withDevelopers and supportMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment Limited
Full Stack SupportEngineer (Ruby on Rails, TypeScript/JS, React, Postgres, Linux) Fully Remote (European time zones only) | Full-Time | Up To £80k/$100k per year DOE About Our Client Our client is a young, design-led healthcare technology company helping over 1500 private Doctors across the UK run their practices more effectively and efficiently with … collaboration when required, but this is not mandatory as they know some like in-person working and some prefer fully remote. About You Our client is looking for a SeniorSupportEngineer who thrives on solving real customer problems through hands-on technical work. You’ll sit at the intersection of their support, engineering, and data … and enhancing real-world product issues that impact Doctors and patients. You’ll Work On: Investigating and resolving bugs or issues raised by our client’s team of Customer Support Specialists. Making small-to-medium feature tweaks (e.g. modifying exports, adjusting logic). Writing Ruby scripts and jobs for post-migration data cleanup or updates. Collaborating withDevelopers and supportMore ❯
Hiring: Senior IT SupportEngineer I'm working with a large, well-established independent boarding school that's looking for a Senior IT SupportEngineer to join their dynamic in-house tech team. Location: Surrey Salary: £34,000 – £38,000 Hours: Full-time, 40 hrs/week, all year round Start: ASAP This is … Workspace to networking, virtualization, security, and device management — while playing a key role in delivering IT strategy and user experience improvements. Key responsibilities include: Providing 2nd/3rd line support across cloud, infrastructure, and networking Managing and maintaining IT systems (servers, storage, backups, network services) Supporting users (staff & students), resolving escalated issues and managing helpdesk operations Implementing and maintaining More ❯
Liverpool University Hospitals NHS Foundation Trust
are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre. We are looking for two Senior Technical Support Engineers to join us for a fixed-term period with the option to extend further. There are many exciting projects that we're involved with at … the moment. Please get in touch if you are interested and would like more information. Main duties of the job To act as a senior member of the Technical Support Team, providing specialist 2nd and 3rd line support and resolving incidents that are often highly complex in nature across multiple disciplines. The aim of this role is … to provide technical support for the devices and systems used by LUHFT, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute More ❯
Senior IT SupportEngineer Onsite - Hull 12 months Fixed Term Contract £28,163 to £31,067-24 days' holiday Our respected school trust client is seeking a Senior IT Engineer to lead and support IT operations across one of their schools. This is a pivotal role for an experienced and motivated IT professional who … children and young people. To act as site lead at one of the secondary phase schools across the Trust, managing the day-to-day tasks of the onsite IT Support Engineers, ensuring the smooth running of services to the school. To manage effective communication with senior school staff on a day-to-day basis concerning all matters IT … and escalating as appropriate. To work alongside the IT Operations Manager and IT Technical Manager to troubleshoot and provide advanced technical support to other IT colleagues. To provide first-line/second-line helpdesk support to pupils and staff for hardware, software, audio-visual, photocopiers and telephone equipment. To escalate technical issues that the first-line team cannot More ❯
Senior IT SupportEngineer, 2nd Line AND 3rd Line roles Location: Bristol Salary Range: £30000- 55000 + Benefits DOE ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT SupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out With … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Role Summary & Role Description Who we are looking for As a Production SupportEngineer youwill help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of support and development will focus on existing systems, building infrastructure and reducing work through automation. You'll join a team of curious … with diverse set of perspectives who are thinking big and taking risks. In this environment you'll work on the relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As engineer, you'll be focused on running better production applications and systems. What you will be responsible for As … a Production SupportEngineer you will be responsible for: Onboarding applications on to Production management with the highest onboarding standards Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions Build and drive adoption for greater self-healing and More ❯