1 to 25 of 36 Senior Support Engineer Jobs

and bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission … Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best … practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We More ❯

Senior Software Support Engineer Hybrid – London £85,000 - £100,000 An innovative eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Support Engineer (Software & Infrastructure). This will be a hugely impactful role, working with Ruby on rails & JavaScript SaaS applications, AWS … cloud environments and Linux-based systems. The new Senior Software Support Engineer will be part of a senior team and focus on identifying software issues across a broad range of software products, focusing on fixing bugs and the route cause analysis of these issues. If you have a full stack software engineering background (JavaScript and either … current or previous Ruby on Rails) and really see the importance of ensuring a positive user experience through maintaining and improving software applications, this could be the Senior Software Support Engineer opportunity for you! What You’ll Do Own product stability end-to-end: investigate, reproduce, and resolve issues across the stack. Define and optimise our bug More ❯

Senior Software Support Engineer Hybrid – London £85,000 - £100,000 An innovative eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Support Engineer (Software & Infrastructure). This will be a hugely impactful role, working with Ruby on rails & JavaScript SaaS applications, AWS … cloud environments and Linux-based systems. The new Senior Software Support Engineer will be part of a senior team and focus on identifying software issues across a broad range of software products, focusing on fixing bugs and the route cause analysis of these issues. If you have a full stack software engineering background (JavaScript and either … current or previous Ruby on Rails) and really see the importance of ensuring a positive user experience through maintaining and improving software applications, this could be the Senior Software Support Engineer opportunity for you! What You’ll Do Own product stability end-to-end: investigate, reproduce, and resolve issues across the stack. Define and optimise our bug More ❯

Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer … . Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and … etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing client expectations and More ❯

Senior Support Engineer (Site Lead) Location: Birmingham (onsite 5 days per week) Type: Permanent Salary: Competitive VIQU has partnered with a prestigious global professional services organisation to recruit a Senior Support Engineer (Site Lead) for their Birmingham office. This hands-on role is ideal for an experienced IT professional looking to take ownership of … onsite IT operations, deliver high-quality user support, and drive service excellence across a fast-paced enterprise environment. Key Responsibilities • Provide high-quality 2nd line IT support to users onsite and remotely, ensuring timely resolution of incidents and requests • Act as the primary onsite IT contact, delivering a white-glove service and maintaining strong stakeholder relationships • Install, configure … and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and IT projects • Maintain accurate asset records, documentation, and More ❯

Senior Engineer - Microsoft Cloud & Infrastructure Location: London (Office-based, occasional travel) Salary: £40,000 - £45,000 DOE Type: Full-time, Permanent The Opportunity My client, a well-established MSP with a strong technical reputation, is looking for a Senior Engineer to deliver cloud and infrastructure solutions for a growing client base. This is a hands-on … position for an experienced engineer who enjoys autonomy, problem-solving, and working directly with clients to deliver secure, efficient Microsoft environments. The Role You will design, implement, and maintain Microsoft 365 and SharePoint environments, including Conditional Access and MDM policies. Reporting to the Managing Director, you will also provide technical leadership and ensure consistent, high-quality service delivery. Key … On Offer £40,000 - £45,000 salary depending on experience Technical autonomy with room to innovate Ongoing training and development in new technologies Clear path for career progression to senior leadership Flexible benefits including childcare vouchers and medical cover Apply Now If you are ready to take ownership of your technical environment and deliver high-impact Microsoft solutions, apply More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments … talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead … improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end More ❯

Senior Software Support Engineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments … talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software Support Engineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead … improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end More ❯

NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or … through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and … software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets. Monitor and track support requests in the helpdesk ticketing system, and document More ❯

Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer More ❯

Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance … paternity The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop and … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯

Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance … paternity The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop and … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯

Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London Up to £52k Hybrid If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges … close-knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment this role offers the scope and responsibility you ve been More ❯

About the Role Are you ready to join a fast-growing, ASX-listed company thats shaping the future of AI-powered accessibility and language solutions? Were looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement … and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, youll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the end … user computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. About You Youll bring: 5+ years experience in technical support, including exposure to enterprise environments. Strong experience in Level 13 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with ticketing More ❯

Role Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement … and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the … end-user computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. 🟣About You You’ll bring: 5+ years’ experience in technical support, including exposure to enterprise environments. Strong experience in Level 1–3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. More ❯

Role Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement … and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the … end-user computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. 🟣About You You’ll bring: 5+ years’ experience in technical support, including exposure to enterprise environments. Strong experience in Level 1–3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. More ❯

Role Are you ready to join a fast-growing, ASX-listed company that's shaping the future of AI-powered accessibility and language solutions? We're looking for a Senior support engineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement … and driving excellence across our support platform. This role can be performed on a hybrid basis. In this role, you'll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the … end-user computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. About You You'll bring: 5+ years' experience in technical support, including exposure to enterprise environments. Strong experience in Level 1-3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. More ❯

Job Title: Technical Support Engineer Salary: Up to £32,000 Location: Middlesbrough Type: Full-Time About the Role: We are seeking an experienced and driven Technical Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support … ll have the opportunity to shape the development of the team while ensuring that the IT infrastructure and systems are running efficiently and securely. Key Responsibilities: Hands-On IT Support: Provide technical support and troubleshooting for a variety of systems and applications, ensuring issues are resolved promptly. Project Delivery: Lead and deliver IT projects, ensuring deadlines are met … and solutions are implemented successfully. Team Leadership & Mentoring: Guide, mentor, and support junior team members, helping them grow their technical skills and develop professionally. Collaboration: Work closely with other departments and stakeholders to understand their technical needs and deliver tailored IT solutions. System & Network Maintenance: Oversee the maintenance, monitoring, and troubleshooting of internal systems, hardware, and software to ensure More ❯

Senior Software Support Engineer – CUAS/Radars/Sensor Systems – Cambridge Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you’ve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a great … opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications It’s not your typical “support” role – you’ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You’ll get to build long-term product knowledge, technical depth … sensor data processing over time Essential skills: Background in CUAS, radar, or sensor systems Confident debugging, troubleshooting, and solving complex technical issues Comfortable working with technical customers in a support or applications role Happy working onsite in a small, collaborative engineering environment Self-sufficient, pragmatic, and keen to develop long-term expertise Desirable skills: Strong hands-on experience in More ❯

We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and … performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge … to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement. If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you More ❯

We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and … performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge … to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement. If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you! The Curve Group is a Recruitment Services and Human Resources More ❯

An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing … to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in More ❯

L3 Network Support Specialist (DV CLEARED) Rate: £500 per day inside IR35 Location: Central London Job Type: Contractor Mandatory: Must hold active DV Clearance We are seeking a Senior Cisco Network Engineer/Subject Matter Expert to join our team in London. This role is crucial for supporting customer deployable classified systems and contributing to our mission … of making the world more sustainable through innovation. As a Network Support Engineer, you will play a key role in incident management and resolution on secure classified systems. Day-to-day of the role: Provide Level 3 network engineering support for the LAN and WAN across all security domains. Primarily handle incident management on our clients’ live … systems, focusing on incidents escalated from 1st and 2nd line resources. Install, configure, deploy, maintain, and diagnose all CISCO Network Devices and supporting cabling and infrastructure. Offer network support, advice, and recommendations for design changes. Liaise and work collaboratively with other third parties, resolver groups, and specified authorities to implement service and technical changes. Update design documentation to capture More ❯

Our client, a prominent organisation within the Defence & Security sector, is currently seeking a Senior IT Infrastructure & Support Engineer for a permanent position. This role is pivotal in ensuring the reliability, security, and efficiency of the organisation's IT systems, contributing significantly to the resilience of business-critical systems, including ERP and cybersecurity tools. The role also … involves maintaining and developing core infrastructure while fostering the professional growth of the IT team. Key Responsibilities: Provide high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to the security … and technical projects. Proactively identify areas for automation, standardisation, or process improvement within IT operations. Act as a technical mentor to junior team members, providing guidance, informal training, and support with their development goals. Document solutions, processes, and best practices to build team knowledge and reduce single points of failure. Participate in disaster recovery planning, testing, and service continuity More ❯

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just … every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling to improve reliability and … and application health. Detect and resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and More ❯