Senior Support Engineer Job Vacancies

26 to 50 of 56 Senior Support Engineer Jobs

Senior Support Engineer - Networking & WiFi

Whiteley, Hampshire, Holbury, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior support engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line … support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for … overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting routers, switches, firewalls In-Depth understand of network infrastructure Experience with wired network technologies e.g. Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
Posted:

Senior Support Engineer

Caerphilly, Mid Glamorgan, United Kingdom
IntaPeople Limited
Senior IT Support Technician Caerphilly Salary: £30,000 - £33,000 + Benefits (Pension, Healthcare & training) Are you an experienced IT professional with a passion for delivering excellent technical support and maintaining robust IT systems? We're looking for a Senior IT Support Technician to join … hardware, desktops, servers, and network systems both on-premise and in the cloud. This is an all-encompassing IT role, providing hands-on technical support, managing the IT service desk, and ensuring secure and efficient IT services across the business. Key Responsibilities Install, configure, and troubleshoot IT hardware and … software. Manage and monitor servers, networks, and cloud solutions for performance and security. Resolve support tickets and provide advanced troubleshooting for IT service desk queries. Oversee user accounts, permissions, and on-site security systems. Assist with penetration testing and resolve security vulnerabilities. Document processes in Confluence and deliver IT More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Information Technology Support Engineer

Immingham, England, United Kingdom
Rullion
Job Title: Senior IT Support Engineer Location: Immingham – UK Travel Contract Type: FTC – 18 Months Salary: £42,000 - £46,000 Benefits: Enhanced pension, Private medical Insurance, long-term incentive plan, holiday’s starting at 25 days, bank holidays. About VPI VPI is a leading UK-based power … and environmental responsibility, VPI offers exciting career opportunities for those looking to make an impact in the evolving energy sector. The Role As a Senior IT Engineer as part of a team on a fixed-term contract in Immingham, this role is a fantastic opportunity to be part … of a forward-thinking organisation, providing high-level 3rd line IT support and infrastructure management across the business. Working with cutting-edge technologies, including Entra ID, Microsoft 365, Azure, Windows Server, Virtualisation, and Networking, ensuring our IT systems are secure, efficient, and resilient. Travel across the UK will be More ❯
Posted:

Senior Information Technology Support Engineer

Immingham, North East Lincolnshire, UK
Rullion
Job Title: Senior IT Support Engineer Location: Immingham – UK Travel Contract Type: FTC – 18 Months Salary: £42,000 - £46,000 Benefits: Enhanced pension, Private medical Insurance, long-term incentive plan, holiday’s starting at 25 days, bank holidays. About VPI VPI is a leading UK-based power … and environmental responsibility, VPI offers exciting career opportunities for those looking to make an impact in the evolving energy sector. The Role As a Senior IT Engineer as part of a team on a fixed-term contract in Immingham, this role is a fantastic opportunity to be part … of a forward-thinking organisation, providing high-level 3rd line IT support and infrastructure management across the business. Working with cutting-edge technologies, including Entra ID, Microsoft 365, Azure, Windows Server, Virtualisation, and Networking, ensuring our IT systems are secure, efficient, and resilient. Travel across the UK will be More ❯
Posted:

Senior Platform Support Engineer

United Kingdom
Made Tech Limited
believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. We are hiring for a Senior Platform Engineer to join Made Tech's Managed Service. You will be a part of Made Tech's client facing consultancy team, acting … the opportunity to influence our clients' solutions, and help to continuously improve services used daily by members of the public. Your role As a Senior Platform Support Engineer at Made Tech you will work collaboratively within Managed Service teams onboarding new services without disruption, deliver enhancements, provide … ongoing maintenance and support services, as well as continuously improving both digital services and service operations using DevSecOps practices and data-driven user analytics. As a senior member of the team you will have the opportunity to leverage your experience to coach and develop more junior team members More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Support Engineer (Senior) - Linux

London, United Kingdom
Amazon
Company Description AWS Support is at the forefront of transformational technology, assisting a global list of industry-leading companies that are taking advantage of a growing set of services and features to run their mission-critical applications. Support Engineering helps our customers on technical issues and provides additional … advisory, architectural and cloud expertise to help achieve business outcomes with increased speed and scale. Job Description We are looking for an experienced Linux engineer to join the AWS Support EC2 Linux technical domain supporting a global list of AWS customers on general guidance, how-to advice, best … practice help, troubleshooting, and operational support over email, chat and calls. As a Cloud Support Engineer at AWS, you will use your engineering expertise and skills to provide high quality technical solutions that help customers achieve their business goals. You dive deep into complex questions to find More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Support Engineer

London, United Kingdom
Amazon
the team behind Amazon's newest innovation? Come help us work on world class software for our customers! The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams … the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Job Responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily … in Java and C++ Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Application Support Engineer, GIS

Wales, Aberaeron, Ceredigion
Hybrid / WFH Options
Natural Resources Wales
compressed hours or term time working considered - discussions at interview stage welcome) Interview date: To be confirmed Post number: 203094 Working to the Application Support Team Leader, the Senior Application Support Engineer's required to lead all aspects of technical support, development and maintenance for … the wider teams Target Operating Model, to deliver an outstanding customer focused service. Be the Technical Lead for GIS applications. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on More ❯
Employment Type: Permanent
Posted:

Senior Application Support Engineer - Tibco and SQL

Stevenage, Hertfordshire, United Kingdom
DXC Technology Inc
Job Description: Senior Application Support Engineer - Tibco and SQL Location: On site in Stevenage Vetting level: DV Due to security clearance requirements candidates must hold or be eligible for Security Clearance. Candidates must be British Citizen with single nationality and resided in the UK for 10 years … visit The role: We are looking for someone with a broad skillset and knowledge base, with rich experience within Applications, Infrastructure and End User support, along with proven commercial experience of MS SQL, Tibco BW, amongst other essential technical and technology skills. You will be responsible for the efficient … operation and support of applications (primarily customised COTS) within the Mechanical Design Department, specializing in identifying and solving problems and advising business users. Responsibilities: Provide extensive end user support for Mechanical Design application for over 3000+ users. Have a working knowledge and proven commercial experience of the key More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Operations Support Engineer

Belfast, United Kingdom
Liberty Information Technology
External Description Senior Operations Support Engineer Reach beyond with Liberty IT; for this is where you'll find the super challenges, where you'll be given the scope and the support to go further, dig deeper and fly higher. We won't stand over your shoulder. … expertise. We'll provide the platform to succeed. Ready? It's time to do your thing. Who you'll be working with: The Operations Support Engineering team work to partner with business leaders and teams to provide an outstanding technical and work environment for all employees. The team undertakes … and lead their adoption. Proactively seek opportunities to share and celebrate what you've learned through internal tech talks, blogging and external events. Technology Support Lead a team to provide an outstanding experience to all Liberty IT employees through continuous maintenance and optimization of software and hardware during normal More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Engineer I

United Kingdom
Flywire
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a Senior Technical Support Engineer I. The individual will be responsible for working directly with customers and various teams on daily support and … UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between Technical Support and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act as a … related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to reduce to resolve customer and common technical support issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross functional team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer support Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
The Sales Recruitment Network
The sales recruitment network are recruiting for a senior Customer Support Engineer, covering South East of England, either Company car or car allowance is provided. Preventive maintenance Corrective maintenance Maintain site stock Maintain documentation Liaise with customer, Offer advice Liaise with Service Manager Operator Training Oversee everything … train new members. Client visits. The ideal candidate will have worked as an engineer within the service industry, retail or finance, as well as having some experience leading others. They like candidates that have worked on cash machines or printers. More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Production Support Engineer (Senior, Java / Cassandra / Linux, UK / Netherlands)

United Kingdom
Hybrid / WFH Options
Evolvesquads
and staying updated with the latest industry trends and technologies. Bachelor's degree in Computer Science, Information Technology, or a related field. JOB RESPONSIBILITIES: Support highly scalable servers and distributed databases in a production environment. SUMMARY: At Evolve Squads, we create world-changing products using God-given talents. Honored … where you communicate and work directly with the Client; Zero bureaucracy; Growth opportunities and ability to move up within the company. Job Category: Production Support Engineer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Engineer 1

London, United Kingdom
Flywire
next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow … customers. Work hands-on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr. Network Support Engineer, eero

London, United Kingdom
Amazon
and smart homes by designing our own hardware, enabling it with software, and integrating it with the cloud. We are seeking a Sr. Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSEs investigate customer and fleet-impacting issues, serve as SMEs for … our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSEs are the first line of support when it comes to identifying issues that can impact the customer experience, and this role will ensure we meet our commitments to customers worldwide. Key job … responsibilities As an NSE, you will: Serve as an expert on networking, fleet monitoring, and customer support practices. Handle complex network issues, serving as the escalation point of contact for business leaders, IT staff, and MSPs. Drive strategy, as defined by your leadership, and model technical troubleshooting methods for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Application Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
RJC Group
We are partnered with a London based Energy Trading company who are looking for a Front Office Application Support Engineer to join their team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks More ❯
Posted:

Senior Application Support Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
RJC Group
We are partnered with a London based Energy Trading company who are looking for a Front Office Application Support Engineer to join their team. They are a key player in the global transition towards renewables and this role sits in their front office team working across multiple desks More ❯
Posted:

Senior Application Support Engineer/Developer - Highly Prestigious Electronic Trading

london, south east england, united kingdom
Mondrian Alpha
My client, a leading electronic trading firm, is seeking an elite application support engineer with very strong coding skills to join their team in London. The successful individual will have strong C++ or Java coding skills with 5+ years of hands-on experience supporting trading applications within a More ❯
Posted:

Sr. Technical Support Engineer, Focused Services Cortex XSIAM (Security Clearance Requested)

London, England, United Kingdom
Palo Alto Networks
a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and … environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong … with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after More ❯
Posted:

Senior Application Support Engineer, GIS

Wales, United Kingdom
Hybrid / WFH Options
Natural Resources Wales
or term time working considered - discussions at interview stage welcome) Interview date: To be confirmed Post number: 203094 The role Working to the Application Support Team Leader, the Senior Application Support Engineers required to lead all aspects of technical support, development and maintenance for all NRW … the wider teams Target Operating Model, to deliver an outstanding customer focused service. Be the Technical Lead for GIS applications. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £40,000
Posted:

Senior 3rd Line Support Engineer

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Hotality IT Solutions Ltd
We provide IT Support, Wi-Fi, phone systems, CCTV, networking, in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rd Line Engineer working 09:00-18:00 weekdays. Your role would include a … mixture of project work and IT Support, and you would need to be experienced in most of these areas: Configuration & Setup of Windows Servers, Active Directory, DHCP and DNS Installing and configuring VMware ESXi and HyperV Deploying and setting up server and network hardware, including firewalls and VLAN's … not a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Senior Application Support Engineer

Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
Kapsch Trafficcom Transportation SA
We are looking for a candidate with a networking/IT background willing to work as an on-site application engineer. The on-site Engineer participates predominantly in the deployment, maintenance, performance, and monitoring activities. It is a diverse role that also encompasses elements of Infrastructure and application support in close cooperation with the authority's representatives and KTC internal teams. Your responsibilities: Deliver end-to-end support for proprietary applications and COTS components, ensuring seamless functionality and addressing customer needs. Manage and monitor network infrastructure, servers (200+), and systems daily to maintain high availability, security, and … for application monitoring, overall system architecture, backup and roll-back plans, performance tuning, and testing. Build strong customer relationships and foster collaboration with internal support & engineering teams. Your profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

(Senior) Cloud Support Engineer - Data Platform

Leeds, Yorkshire, United Kingdom
Snowflake, Inc
지원 팀은 확장 중입니다! 다양한 운영체제, 데이터베이스 기술, 빅데이터, 데이터 통합, 커넥터, 네트워킹 경험을 활용할 수 있으면서 데이터 작업과 다양한 문제의 해결을 즐기는 Cloud Support Engineer를 찾고 있습니다. Cloud Support Engineer로서 귀하는 Snowflake 데이터 웨어하우스에 대한 열정과 지식을 바탕으로 고객을 만족시키는 역할을 맡게 됩니다. 고객은 Snowflake를 효과적이고 최적화된 … 내 지식 구축을 위한 중요한 역할을 맡고, 조직 및 프로세스 개선을 위한 전략적 계획에 참여하게 됩니다. 비즈니스 요구 사항에 따라, 하나 이상의 Snowflake Priority Support 고객 업무에 배정될 수 있습니다. 귀하는 고객의 사용 사례와 Snowflake 플랫폼 활용 방법에 대한 이해를 깊이 발전시키게 됩니다. 뛰어난 서비스를 제공함으로써 고객의 Snowflake 이용에 … 이상적으로는, 24x7 환경에서 작업한 경험이 있으며, 기술 사례에 에스컬레이션 및 사고 관리를 다루고, RDBMS의 기술 지원 경험과 데이터베이스 출시 관리에 익숙해야 합니다. Snowflake의 Cloud Support Engineer로서 다음과 같은 업무를 수행합니다: 이메일, 웹, 전화를 통해 Snowflake 고객과 파트너들에게 심층적인 분석과 안내를 제공하여 복잡한 문제의 기술적 해결책을 도출합니다. 고객 문제에 대한 More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Engineer

Southampton, Hampshire, United Kingdom
NICE
our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. … any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all … from time to time. Have you got what it takes? 5+ years' work experience in a technical customer service role, preferably in a technical support capacity. Minimum of three years of experience working with and advanced knowledge of technologies such as SaaS, telecommunications, contact centre software, networking technologies such More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Senior Support Engineer
10th Percentile
£28,750
25th Percentile
£39,750
Median
£45,000
75th Percentile
£55,000
90th Percentile
£68,500