26 to 47 of 47 Senior Support Engineer Jobs

Hiring: Senior IT Support Engineer I'm working with a large, well-established independent boarding school that's looking for a Senior IT Support Engineer to join their dynamic in-house tech team. Location: Surrey Salary: £34,000 – £38,000 Hours: Full-time, 40 hrs/week, all year round Start: ASAP This is … Workspace to networking, virtualization, security, and device management — while playing a key role in delivering IT strategy and user experience improvements. Key responsibilities include: Providing 2nd/3rd line support across cloud, infrastructure, and networking Managing and maintaining IT systems (servers, storage, backups, network services) Supporting users (staff & students), resolving escalated issues and managing helpdesk operations Implementing and maintaining More ❯

Senior Advanced Support Engineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity … the UK and US justice systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced Support Engineer to work with an innovative product launching in an area new to cloud services. The primary focus will be providing expert insight and analysis … of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our products. How will you make an impact? Develop subject matter expertise in our core technologies More ❯

Senior IT Support Engineer Onsite - Hull 12 months Fixed Term Contract £28,163 to £31,067-24 days' holiday Our respected school trust client is seeking a Senior IT Engineer to lead and support IT operations across one of their schools. This is a pivotal role for an experienced and motivated IT professional who … children and young people. To act as site lead at one of the secondary phase schools across the Trust, managing the day-to-day tasks of the onsite IT Support Engineers, ensuring the smooth running of services to the school. To manage effective communication with senior school staff on a day-to-day basis concerning all matters IT … and escalating as appropriate. To work alongside the IT Operations Manager and IT Technical Manager to troubleshoot and provide advanced technical support to other IT colleagues. To provide first-line/second-line helpdesk support to pupils and staff for hardware, software, audio-visual, photocopiers and telephone equipment. To escalate technical issues that the first-line team cannot More ❯

Senior IT Support and Infrastructure Engineer The Senior IT Support and Infrastructure Engineer will comprehensively assess our IT infrastructure, covering on-premises networks, virtual environments, Active Directory, Azure integration, and firewall configuration. Recommendations will be provided for issues identified, along with supply time/cost proposals. Required remedial action will be taken and implemented … Network and WAN Operations Take ownership of diagnosing and resolving issues with existing LAN and WAN infrastructure. Improve performance, security, and manageability across switching, routing, VLANs, DHCP, and DNS. Support physical cabling and server room reorganisation in preparation for infrastructure migration to Norwich. Ensure reliable and consistent network access across all organisational sites. 2. Virtual Infrastructure and Servers Manage … Active Directory and Identity Maintain and improve on-premises Active Directory and Group Policy structure. Assist with planning and implementation of a clean domain rebuild using industry best practices. Support Azure AD hybrid identity infrastructure, including AAD Connect, SSO, and conditional access. 4. Azure and O365 Hybrid Environment Administer and support Microsoft 365 services, including Exchange Online, SharePoint More ❯

Senior IT Support and Infrastructure Engineer The Senior IT Support and Infrastructure Engineer will comprehensively assess our IT infrastructure, covering on-premises networks, virtual environments, Active Directory, Azure integration, and firewall configuration. Recommendations will be provided for issues identified, along with supply time/cost proposals. Required remedial action will be taken and implemented … Network and WAN Operations Take ownership of diagnosing and resolving issues with existing LAN and WAN infrastructure. Improve performance, security, and manageability across switching, routing, VLANs, DHCP, and DNS. Support physical cabling and server room reorganisation in preparation for infrastructure migration to Norwich. Ensure reliable and consistent network access across all organisational sites. 2. Virtual Infrastructure and Servers Manage … Active Directory and Identity Maintain and improve on-premises Active Directory and Group Policy structure. Assist with planning and implementation of a clean domain rebuild using industry best practices. Support Azure AD hybrid identity infrastructure, including AAD Connect, SSO, and conditional access. 4. Azure and O365 Hybrid Environment Administer and support Microsoft 365 services, including Exchange Online, SharePoint More ❯

leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Department: Support Location: UK/London Reports into: Regional Support Manager Hybrid: Request 3 days in London office About the role: The Senior Support Engineer is a … expand in the role and the company. You will be surrounded by an experienced team that can help you develop and improve. disguise is passionate about providing industry-leading support services across the world. What you will do: Take ownership of technical issues and communicate with customers to resolve cases related to D3 software and Disguise hardware Perform onsite … integration Work with the Development & Q&A teams - feedback and logging of software and hardware issues Write and share knowledge via customer focussed knowledge base articles Assist the Sales & Support team with Demo setups and events/trade shows Continually learn and expand your knowledge in areas that you are passionate about and improve the level of support More ❯

of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION As an EDM Senior Support Engineer in Kainos , you'll work to help us deliver high-quality technical support to external customers. In this role, you'll act as a … bridge between support and product engineering - diagnosing complex issues, building internal tools, and driving service improvements. You'll have the opportunity to take ownership of problems, contribute to system reliability, and mentor more junior team members. This is a hands-on technical role for someone who thrives in a fast-paced environment, enjoys solving real-world problems, and values … collaboration and continuous improvement. Your key responsibilities will also include: Own the investigation and resolution of high-impact technical issues across EDM, working closely with engineering and customer-facing support consultants. Analyse root causes and propose long-term solutions to recurring technical problems. Act as a technical escalation point for complex support cases, guiding junior team members and More ❯

Senior Electrical Technical Support Engineer Functional area: Engineering Country: China City: Qingdao On-Site/Remote: Sur place Company name: Edwards Technologies Vacuum Engineering (Qingdao) Company Ltd Date of Posting: July 18, 2025 Last date to apply: August 31, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure … and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role Support global manufacturing Work with in a global diverse team The role will require you to support manufacturing, purchasing and localising of product to be manufactured in Qingdao. Support Ongoing … product maintenance Support ongoing sustaining of product, work with supply chain to establish alternative components and suppliers where needed. Validate and Verify components and assemblies meet the performance and specifications requirement. Ensure compliance claims are not impacted, creating supporting documentation where needed and engaging with 3rd party experts where necessary Support Customer Work with locations around the world More ❯

A well known college are looking to recruit a full-time Senior Support Engineer within their Service Delivery team. The college are looking for an appropriately qualified and experienced individual to work within their IT & Systems team across the campuses in Watford, Luton and Hemel Hempstead. You'll work alongside a team to provide technical support … Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Change management, Hardware Asset management, and service desk applications. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do, so you'll be actively More ❯

Senior IT Support Engineer Up to £45k Cheltenham Education Sector (prior sector experience not essential) We are looking for someone with experience of the following, not all essential: - Cloud experience (InTune, Entra, Sharepoint, 365 etc.) - Server installs, Cloud servers, migrations etc. - Backups experience - General troubleshooting - Installing whiteboards, Wi-Fi, cabling etc. on school sites - Mentoring junior members More ❯

employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo Alto Networks, you'll be at the forefront of delivering world-class support. We're recognized as … an industry leader for our "first-class support" methodology, and you'll be instrumental in upholding this standard. You’ll provide dedicated technical support, handling incoming inquiries, escalations, phone calls, and emails efficiently and effectively, all while adhering to our defined Service Level Agreements. You won't just react to issues; you'll proactively seek out complex problems … code, configuration, or environment, and collaborate cross-functionally to implement fixes Provide actionable feedback to product and development teams based on customer-reported issues. Maintain clear, detailed documentation to support internal teams and enhance the customer support experience Lead or support root cause investigations, driving implementation of corrective and preventative actions to avoid recurrence Qualifications Your Experience More ❯

Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced Senior IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will … play a key role in providing 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 2nd line technical support to end users, both remotely and face … to-face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange Online, Teams, and SharePoint. Manage Active Directory, including user accounts, group policies, and access permissions. Diagnose and resolve problems with Windows operating systems and core business applications. Log and manage support requests using the IT ticketing system More ❯

Our commitment is to enhance trading efficiency, intelligence, and accessibility. Our purpose influences all our decisions, from tool development to member relationships. Role Overview Liquidnet Europe Limited seeks a Senior Production Support Engineer for the EMEA Platform Services Team. The role requires a proactive individual with technical expertise in supporting buy-side members across Europe, utilizing FIX … Linux, Windows Server, DevOps, database, and networking skills. This varied role involves supporting cross-platform market-leading technologies and managing all aspects of support for proprietary and third-party applications, focusing on Transaction & Regulatory Reporting. The candidate will identify automation opportunities, contribute to projects, support client migrations, and assist in migrating to cloud technologies. Responsibilities also include member … support via phone/email, OMS integration, and trade lifecycle issues for the trading platform and desk. The ideal candidate will have a positive attitude and high customer service standards, with strong FIX, SQL/Sybase/Oracle database, Linux, cloud, Windows, and networking troubleshooting skills. Role Responsibilities Participate in a 'follow the sun' support model, coordinating with More ❯

and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯

do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. Purpose As a Senior Application Support Engineer, you will play a crucial role in powering our Retail applications by partnering with engineering and business teams to build deep technical and business … expertise. You'll be the go-to expert across a diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating … value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration changes with minimal impact More ❯

We have a current opportunity for a Senior Applications & IT Support Engineer on a permanent basis. The position will be based in Leeds. For further information about this position please apply. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯

an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description As a Sr Designated Support Engineer at DDN Storage, you will be responsible for delivering a 'pristine experience on DDN's technologies' by utilizing your technical expertise, understanding the customer ecosystem, to solving More ❯

companies, from high-street banks to other fintechs, can offer affordable credit to their customers. We're looking for an experienced individual to join us in the role of Support Engineer. This position requires the ability to balance multiple competing priorities - on any particular day you could be diagnosing a complex system issue, working with an external client to … Our technology stack: AWS (including ECS and RDS), OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker Who you are: Four or more years professional experience in a customer-facing technical support or engineering role Excellent verbal and written communication skills, with an ability to communicate technical concepts to non-technical users Strong analytical and problem-solving skills Experience working with … incidents through to resolution Assisting with the technical onboarding of new B2B clients, helping them get up and running with our API Working to improve our ability to effectively support our platform, including improving our monitoring and alerting capabilities Innovating our support processes to drive better outcomes for our clients What we offer Everyone owns a piece of More ❯

boarding) - Benefits pack - includes private healthcare, pension contribution etc - 1st class skill - up ops - Excellent career progression opportunities What do I need? - 2 years' (minimum) in application/software support role with strong trouble shooting skills - Skills with SQL - Databases, queries etc - Knowledge of accountancy and financials is highly desirable - Experience supporting SAGE, SAP or Xero accounting software a More ❯

html Basic Kubernetes Management kubectl Prometheus, Grafana, OpenTelemetry SSO (Single Sign-On) OIDC, OAuth, SAML Troubleshooting on Linux Command Line CPU/memory Network Engineering Principles, network device modeling, automation workflows NetBox plugins and integration, Django Required Technical Skills Docker More ❯

participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices. Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the … teams. Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions. Share insights from customer interactions to improve our product and support experience. Document troubleshooting steps and resolutions clearly for both internal and customer use. Lead root cause analysis and coordinate corrective actions to prevent recurrence. Qualifications Your Experience Mandatory Requirements More ❯