101 to 125 of 149 Service Designer Jobs

Join to apply for the Senior Service Designer role at Tesco . As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers). We seek someone who thrives in ambiguity—a system thinker who can confidently aggregate evidence … the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that’s more than competitive. About the role As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers). We seek … work primarily with designers, researchers and product managers from customer and online teams as well as from store and fulfilment operations, to surface opportunities for efficient and high-quality service improvements for store customers, online users, head office colleagues, store colleagues, and suppliers. You will facilitate conversations that lead to critical strategic decisions. Your role will be to ensure More ❯

sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Service designers design the end-to-end journey of a service. This helps a user complete their goal and government deliver a policy intent. In this role your work may … involve the creation of or change to transactions products and content across both digital and offline channels provided by different parts of government. We are looking for a Service Designer to join an agile team. The role will involve: Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate … product or service; Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design; Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process; Embedding design practices within organizations to create a sustainable More ❯

team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You'll lead projects and teams … implementing human-centered design strategies that enhance our clients' services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of hands-on work across multiple projects and … set up to ensure that you and the team can do your best work. Stay up to date with industry trends, best practices, and emerging technologies to continuously improve service design practices and set the bar higher for more junior members. Foster a collaborative, curious and creative environment where people can do great work. Provide guidance and feedback being More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing … team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking. DWP services are in demand more than ever … improved, modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with More ❯

DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing … team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital teams are building, maintaining and transforming those services, using the latest tech, tooling, and thinking. DWP services are in demand more than ever … improved, modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You'll translating user need into actionable tasks, and communicate & collaborate with More ❯

team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need from you As a passionate and experienced Lead Service Designer, you will be dedicated to elevating our work and leading service designers to create meaningful, beautifully crafted products and services. You’ll lead projects and teams … implementing human-centered design strategies that enhance our clients’ services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the ability to collaborate across multidisciplinary teams to drive innovative solutions. This position requires a balance of hands-on work across multiple projects and … set up to ensure that you and the team can do your best work. Stay up to date with industry trends, best practices, and emerging technologies to continuously improve service design practices and set the bar higher for more junior members. Foster a collaborative, curious and creative environment where people can do great work. Provide guidance and feedback being More ❯

The Potential Opportunity Apply design thinking principles to craft user-focused services. Lead workshops and design sprints with clients to explore and refine ideas. Turn complex research into actionable service designs and prototypes. Work with multidisciplinary teams to deliver cohesive experiences. Create wireframes, test concepts with users, and iterate based on feedback. About You Extensive experience in Service Design. Proficiency in translating research insights into service design deliverables (journeys, personas, prototypes). Experience in workshop facilitation and design sprints. A passion for problem-solving and user-centered methodologies. Familiarity with tools like Sketch, Adobe XD, or Figma is a plus. Strong graphic design sensibilities for polished deliverables. Payments experience or an ability to adapt quickly to … with Spill. Mental health is paramount to us. Our partner, Spill, is a Slack-integrated therapy app available to all our staff at no extra cost. Bippit financial wellbeing service gives everyone access to a professionally-qualified financial coach, tools and resources to alleviate money stresses. Bupa health plan. This cash plan enables UK employees to claim back cash More ❯

families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Service Designer (12-Month FTC) LOCATION(S): Chester/Manchester SALARY: £59,850 - £66,500 HOURS: Full-Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work style … is hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity We’re looking for an experienced Service Designer to join our Credit Cards design team in Chester (will also consider Manchester). This is a unique opportunity to define and enhance the journeys in which we … the experience. We need someone who can work effectively with product owners, business analysts, behavioural scientists and fellow designers to take propositions from concept to reality. As a Lead Service Designer, your role will include: Working effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes and define scope. Collaborating closely within the multidisciplinary More ❯

Social network you want to login/join with: We are working with a confidential public sector organisation seeking a Senior Service Designer to support a major digital transformation programme within a secure, high-profile environment. You will help shape and transition critical national services as part of a cross-functional team within a digital and data-driven … directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Apply proven service design expertise with a strong user focus Work effectively in More ❯

Hays Technology is working with a client who is looking to add a Senior Service Designer to their team. This role will be an initial 3-month contract with a highly likely extension. It will be up to £600 inside IR35 hybrid in Birmingham. To be successful in this role you will need knowledge of: Deep understanding of … service design principles, practices and methods Understanding of product development methodology, frameworks and principles Influencing, persuasion, communication Data and evidence-driven decision-making Knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices Understanding of user research principles and benefits Understanding of the history of service design Essential skills: Ability to guide design decisions … in complex service areas, helping stakeholders see opportunities and leading process change and plotting a path forward The ability to understand technical complexity and risks, run collaborative design activities, and influence senior leaders and others. Ability to help services build and deliver on transformation vision Ability to manage risk, and explain the trade-off between complex risk factors to More ❯

possibility for extension Location: Hybrid Working (1 Day On-site in Cardiff, Rest Remote) My client, who operates in the Healthcare Digital Transformation sector, is seeking a skilled Lead Service Designer. This is a leadership role focused on designing and improving services within digital transformation, particularly in healthcare. It emphasizes user-centered design, stakeholder management, and Agile/Lean … methodologies. You'll work independently, mentoring others and collaborating with service managers and programme directors to develop impactful design concepts. Responsibilities: Lead design across complex services, including Vaccine and Pharmacy Services. Collaborate with teams to gather feedback and drive improvements. Organize and plan complex programs, adjusting strategies as necessary. Lead planning and implementation of service changes. Design and … vs. value for financial delivery. Lead Agile/Lean teams, manage priorities, and ensure MVP adherence. Apply digital knowledge and prototyping to improve outcomes. Continuously develop professionally, managing complex service designs and teams. Skills & Experience: Significant experience in a service designer role, with a strong understanding of user-centred design. Proven track record in delivering complex digital More ❯

Join to apply for the frog - Public Sector Service Designer role at Capgemini Invent . Why Join frog Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth by building and orchestrating experiences at scale, harnessing the power of data and technology. We’re inventing the future of customer … passionate about improving the human experience. Our culture is open, flexible, inclusive, and engaging, empowering you to make your mark on every project and community. Role Overview As a Service Designer, you will be part of a multidisciplinary team leading the strategic design, prototyping, and building of public services. You will collaboratively develop user-centred, equitable, sustainable, and … digital services, advocate for user needs, work in agile multidisciplinary teams, promote justice, equity, inclusion, and environmental sustainability, support organizational and policy design, use evidence to inform decisions, analyze service failures, engage stakeholders through workshops and co-design methods, visualize and prototype ideas, mentor colleagues, and contribute to the design community. Candidate Profile Ideal candidates will have experience with More ❯

Social network you want to login/join with: We are looking for a Mid-Level Service Designer within Digital Services, which forms part of our capability to support the creation of safe, accessible and sustainable end to end services. You will help deliver the right experiences for our colleagues and customers that consider equality, diversity and inclusion … across our business and operational services. You will have a focus on human-centred design. As a Mid-Level Service Designer you will be confident in applying the principles of design thinking that balance user, business and technology needs. You will help undertake research to provide projects with a clear direction and help ensure the business arrives at … the right solution in a collaborative and outcome-focused way. You will be responsible for supporting a range of design activities to provide and assure service designs, supporting informed decisions. You will also help to identify and build our own group’s capabilities and service offerings to set the direction for the design of services. You will prioritise More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital … templates, fostering greater consistency, adoption, and ease of use across global teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture … improvements within existing system architectures Develop and prioritise tested recommendations with clear metrics to measure their impact on efficiency, adoption, data quality, and user satisfaction Requirements Proven experience in service design, customer journey mapping, or UX strategy within a complex enterprise environment Ability to simplify and improve complex workflows, ideally within financial services or regulated industries Strong stakeholder engagement More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital … templates, fostering greater consistency, adoption, and ease of use across global teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture … improvements within existing system architectures Develop and prioritise tested recommendations with clear metrics to measure their impact on efficiency, adoption, data quality, and user satisfaction Requirements Proven experience in service design, customer journey mapping, or UX strategy within a complex enterprise environment Ability to simplify and improve complex workflows, ideally within financial services or regulated industries Strong stakeholder engagement More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital … templates, fostering greater consistency, adoption, and ease of use across global teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture … improvements within existing system architectures Develop and prioritise tested recommendations with clear metrics to measure their impact on efficiency, adoption, data quality, and user satisfaction Requirements Proven experience in service design, customer journey mapping, or UX strategy within a complex enterprise environment Ability to simplify and improve complex workflows, ideally within financial services or regulated industries Strong stakeholder engagement More ❯

Synechron is looking for an experienced Service Designer to join their London Digital Practice. The role is instrumental in reimagining and enhancing the experience of internal users—such as auditors, audit managers, and control functions—by transforming digital audit platforms. You will collaborate with diverse teams to simplify complex workflows, improve efficiency, and build confidence in the digital … templates, fostering greater consistency, adoption, and ease of use across global teams Gather insights directly from users, senior leaders, and technical staff through journey maps, pain point analysis, and service blueprints Redesign workflows to reduce audit cycle times, boost team productivity, and free up resources for risk-focused activities. Identify key data requirements and establish points for data capture … improvements within existing system architectures Develop and prioritise tested recommendations with clear metrics to measure their impact on efficiency, adoption, data quality, and user satisfaction Requirements Proven experience in service design, customer journey mapping, or UX strategy within a complex enterprise environment Ability to simplify and improve complex workflows, ideally within financial services or regulated industries Strong stakeholder engagement More ❯

Introduction We are looking for experienced Service Designers to join our teams as senior individual contributors taking responsibility for completing complex design activities and artefacts, and collaborating with designers, design leads and other professionals. In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise … Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities Service designers work to create end-to-end and front-to-back enterprise experiences for prospects, customers, business partners, and employees that span face-to-face and digital interactions. They … use human-centered approaches to shape and define the value exchange between a service provider and the user across touch points, time, and channels. We are looking for a Service Designer to join an agile team. The role will involve: Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond More ❯

at the speed of life through the unlimited potential of imagination, technology and intelligence.Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index Service Design Analyst Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as … a team that is creating positive impact for our clients and the world through the design of human-centred products and services that deliver meaningful impact. Orientation As a Service Designer, you will define and develop new services and the artefacts necessary to communicate, iterate and launch them. You like making the complex simple and have a strong … vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do. Years of Experience 1–2 years of relevant experience in Service Design and participating in all aspects of an end-to-end Requirements Personal Lead, lean in, be creative, and have a passion for design. Believe strategic thinking should be More ❯

families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which … involves spending at least two days per week, or 40% of our time in the London office. About this opportunity The Service Designer will be responsible for designing experiences that ensure customers can easily and securely use their banking services while minimising friction and frustration. You’ll be working collaboratively as part of a multi-disciplinary team and … will have the support of design organisations such as the Service Design Community of Practice where you can share learnings, network and much more. Responsibilities Experience Strategy and Vision: Support the Team Design Lead in defining the end-to-end experience strategy for your area. Ensure it aligns with platform goals and customer needs. Stay updated on technology and More ❯

Do you have experience of service improvement and working to agile project management principles? Would you excel in role that is focused on user-centred service design? We are offering a fantastic, fixed term opportunity to join our high performing and ambitious Transformation Team, covering the maternity leave of one of our Organisation and Service Designers. Our … Purpose Organisation and Service Design is a growing practical discipline for us at North East Lincolnshire Council and we are excited about the opportunities that this approach provides. We are currently embedding our operating model which enables us to utilise a more agile, design led way of working to deliver positive outcomes for our residents. Our approach has been … and we are continuing to grow this capability to bring user centred design into more and earlier project and programme thinking, ensuring that we design the right things for service users. Your Role Join our team, and no two projects will be the same. We are seeking to cover maternity leave in our small team of Service Designers More ❯

Service Designer (SC Cleared) Consultancy London, £45-55K Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS, Azure, GCP) for free whilst also using these skills … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks) Travel expenses Up to 10% combined pension Private Medical Flexi Benefits (Life Assurance, GIP, Dental etc. More ❯

applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Trust In SODA Consultant for Trust In Soda - Fully SECO Licensed Service Designer (SC Cleared) Location: London Salary: £45-55K Benefits: Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Are you interested in working for one … partnered with one of the world's top tech consultancies working with major clients in both private and public sectors. They have new projects and are looking for a Service Designer to help scale and optimize these initiatives. The ideal candidate should have experience with: Service Design Process Government Digital Service (GDS) Create service design … advancement) Travel expenses Up to 10% combined pension Private Medical Flexi Benefits (Life Assurance, GIP, Dental, etc.) Hybrid Working (40% onsite) Overseas Conference Budget If you're passionate about Service Design and eager to work on exciting client-facing projects, please apply now! Additional Details Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: IT More ❯

POSITION Lead Service Designer (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a Lead Service Designer to join their team as maternity leave cover for 9 months, with the possibility of extension. The client … and services for the benefit of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a Lead Service Designer who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of apps, tools, websites, and interactive … experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward to align with client strategies and business goals. Client management and translation, presenting ideas effectively More ❯

Service Designer London £59,000 - £69,000 + benefits Flexible working (3 days in the office per week) Our client We're growing a new Service Design team within a global consumer organisation. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both compelling and competitive … is to help craft something new from the discovery phase, working on services that have impact on millions of users across the globe. Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. As Service Designer, you will: Support the end … end design of services to ensure a compelling and seamless user experience. Research, conceive, sketch, and user-test experiences, facilitating the product vision under guidance of the Senior Manager, Service Design. Theorise original ideas, bringing simplicity and a seamless user experience to complex designs. Use digital mock-ups to develop intuitive customer journeys for connected services, collaborating closely with More ❯