1 to 25 of 62 Service Desk Analyst Jobs

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst South West Water is seeking a motivated and customer-focused Service Desk Analyst to join our IT team. … site-based five days per week, working Monday to Friday on a shift pattern between 8:00am and 5:00pm. The Role As a Service Desk Analyst, you will diagnose and resolve a wide range of hardware, software, and network issues, manage support requests through ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a permanent basis As a Service Desk Analyst/… Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line ...

Romanian Speaking Service Desk Analyst (Customer Service agent) Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. … Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible ...

Service Desk Analyst Location: Belfast Duration: Permanent, Full Time Salary: £30k per annum REED Technology are delighted to represent an excellent retail organisation who due to growth are seeking to add an additional service desk team member to their team. This busy and diverse … department is looking for a Service Desk Analyst who will be responsible for Desktop support in a busy Service Desk supporting approx. 1000 staff across 20 locations. My client is seeking a motivated and ambitious individual, who understands the importance of providing high level ...

Service Desk Analyst – Inside IR35 Our client is urgently looking for an experienced Service Desk Analyst to join their team on a contract basis, initially for 12 months with a view to extend. Please note, the role is on-site 5 days per week. … role is INSIDE of IR35. Service Desk Analyst – Key Skills: 2 Line Support Laptop builds – end to end (E2E) Laptop Migrations Deployment of Applications Laptop imaging Good attention to detail Able to follow process Service Desk Analyst – Inside IR35 Due to the volume ...

Description Service Desk Analyst – Inside IR35 Our client is urgently looking for an experienced Service Desk Analyst to join their team on a contract basis, initially for 12 months with a view to extend. Please note, the role is on-site 5 days … week. The role is INSIDE of IR35. Service Desk Analyst – Key Skills: 2 Line Support Laptop builds – end to end (E2E) Laptop Migrations Deployment of Applications Laptop imaging Good attention to detail Able to follow process Service Desk Analyst – Inside IR35 ...

Service Desk Analyst (Intune & Device Deployment) Glasgow | Hybrid (3 days onsite) | 6 Month FTC | £30,000 pro rata | Potential to go Permanent The Opportunity Were looking for an experienced IT Service Desk Analyst with strong Microsoft Intune experience to join a well-established financial … services organisation during a period of significant device rollout and end-user technology activity. This isnt a traditional service desk role. Youll play a key part in building, deploying and managing end-user devices at scale , supporting a modern Microsoft environment and helping colleagues stay productive ...

Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping … business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the “face of IT,” you will ...

businesses operate by delivering smarter and more efficient systems. Due to a large-scale digital transformation, they are keen to appoint an Application Support Analyst (Service Desk) paying a salary range up to £45,000 with a hybrid working model from the Warwick offices. Application Support Analyst (Service Desk): Duties Up to 2nd line support experience Monitor tickets, improve data quality, chase updates Document and implement processes Interest/Knowledge of automation ITSM knowledge (incident, problem, change management) External client support - Essential Manage and resolve client facing support tickets Triage issues, investigate and understand ...

Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on a permanent basis As a Service Desk Analyst/… Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment click apply for full job details ...

Service Desk Analyst (Tier 1/Tier 2) - York Contract – Inside IR35 (Paying up to £200 per day depending on experience - chance to go perm if wanted) We’re currently recruiting for IT Service Desk Analysts (Tier 1 & Tier 2) to join a busy, fast … multi-site environment and acting as a key part of the IT support team. The Role: You’ll be part of a central Service Desk, acting as the first point of contact for IT incidents and requests , ensuring users receive a high level of support and communication ...

Butler Rose is delighted to be working with a well-established organisation to recruit an experienced Senior Service Desk Analyst. This is an excellent opportunity for someone with exposure to supporting and guiding a Service Desk team while remaining hands-on technically. Reporting to the Service Desk Manager, you will play a key role in delivering high-quality 1st and 2nd line support across the business. You will act as a senior point of escalation, help manage more complex issues, and contribute to maintaining excellent service standards. This role would suit someone ...

contribute to a team that is constantly striving to be La Référence. ARE YOU THE PERSON WE ARE LOOKING FOR? The role of Service Desk Analyst is to provide first level IT support to all Routeco staff across all sites and locations.The primary task is that … providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives and procedures.The position also demands some work outside of the support scope including daily operational duties, supporting Infrastructure ...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced … technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate ...

Role : Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth … they're looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team. The Role: As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. ...

Service Desk Analyst Location: Rushmere Department: IT ¦ Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting … opportunity for someone passionate about technology, service excellence, and continuous learning. What You'll Do Provide first-class IT support across incidents and service requests Manage and prioritise tickets within agreed SLAs Resolve issues at first point of contact wherever possible Support major incidents and VIP requests Maintain ...

Service Desk Analyst Location: Rushmere Department: IT Pilgrim's Europe We're looking for a Service Desk Analyst to join our 24/7 European IT Service Desk team, delivering high-quality, customer-focused support across the business. This is an exciting … opportunity for someone passionate about technology, service excellence, and continuous learning click apply for full job details ...

Service Desk Analyst Location: London (Westminster) - 3 days on-site per week Contract: 3-month initial contract, with potential extension until March 2027 Clearance: SC or eligible Our Client, a reputable government department, is hiring for a Service Desk Analyst to support their busy … doing: * Providing first-line support for all client staff via phone, email, remote tools, and in person. * Logging, reviewing, and resolving incidents and service requests using ServiceNow. * Carrying out initial analysis and troubleshooting, escalating issues to desktop support when necessary. * Maintaining accurate documentation and support knowledge bases to improve ...

Service Desk Analyst Are you an IT support professional who thrives on solving problems and delivering exceptional customer service? We are working with a well-established organisation looking for a Service Desk Analyst to join their IT Service Delivery team. This … Active Directory, VPNs, mobile devices, and CRM systems Ensuring excellent communication and regular updates to end users What we’re looking for: Strong customer service and communication skills Experience working in a service desk or IT support environment Familiarity with ITIL processes A proactive and positive attitude ...

Service Desk Analyst (1 line) Up to £33,000 plus excellent benefits Central Milton Keynes, office based. Working Hours: Rotation of 8am-4pm, 10pm-6pm and 2pm-10pm As First Line Service Desk Analyst, you will be part of our clients UK Technical Services … Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies within contracted SLA's. This role Is heavily focused on SLA's and ticket management. We're looking for someone who is able to build strong rapport ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line … support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude ...

Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately … case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal ...

Description Our client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity … someone with a passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently ...

Service Desk Analyst - Permanent - London - up to £35,000 plus benefits We have an exciting opportunity for a Service Desk Analyst to join a well known retail company. This is a permanent & full time position, where you will be needed onsite in their London … software issues Keeping inventory accurate and assessing the requirement for IT equipment Supporting with other activities such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc. Key requirements: Background in 1st and 2nd line IT support A good understanding of Microsoft ...

Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping … helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days off shift pattern ...