26 to 50 of 89 Service Desk Engineer Jobs

Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Engineer to join our team of dedicated technical experts … reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their career within the IT function. We can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role … offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company and would suit a highly competent individual with strong and effective communication skills The successful candidate will be required to complete a satisfactory DBS check . More ❯

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to 28,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in Milton Keynes are looking for a Service Desk Technician … support tickets and ensuring timely resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN … Assistance Programme Certification investment & training If you're looking for a dynamic role with opportunities to grow in a supportive MSP environment, please apply for immediate consideration. Key Words: Service Desk Analyst, Service Desk Technician, 1st Line, 1st/2nd Line, IT Support Engineer, IT Analyst, IT Technician, IT Support, MSP Engineer, Field Engineer More ❯

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to £28,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in Milton Keynes are looking for a Service Desk Technician … support tickets and ensuring timely resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN … Assistance Programme Certification investment & training If you're looking for a dynamic role with opportunities to grow in a supportive MSP environment, please apply for immediate consideration. Key Words: Service Desk Analyst, Service Desk Technician, 1st Line, 1st/2nd Line, IT Support Engineer, IT Analyst, IT Technician, IT Support, MSP Engineer, Field Engineer More ❯

Role: Service Desk Technician Industry: Managed Service Provider (MSP) Location: Milton Keynes Salary: up to £28,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in Milton Keynes are looking for a Service Desk Technician … support tickets and ensuring timely resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a service desk or IT support role, ideally within an MSP environment Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN … Assistance Programme Certification investment & training If you're looking for a dynamic role with opportunities to grow in a supportive MSP environment, please apply for immediate consideration. Key Words: Service Desk Analyst, Service Desk Technician, 1st Line, 1st/2nd Line, IT Support Engineer, IT Analyst, IT Technician, IT Support, MSP Engineer, Field Engineer More ❯

Technical Support Engineer/IT Service Desk Analyst/SolarWinds Join to apply for the Technical Support Engineer/IT Service Desk Analyst/SolarWinds role at Aluminum Window Designs Ltd . Position Overview: We are seeking a Technical Support Engineer/IT Service Desk Analyst with solid experience in root More ❯

international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. Main Purpose of Role: The Service Desk Engineer will work as part of the Service Desk providing a first point of contact to all IVC IT users. Our Service Desk Engineers provide a high standard of customer service and communication for our head office support team and practices in UK and Ireland. The IT Service Desk supports over 12000 colleagues across 1200 practices and over 400 support staff working in our Support Operations Centre located in Keynsham or working from home. Support is provided from 8.00am … to 6:30pm Monday to Friday with limited out of hours support when required. The Service Desk Engineer will be required to accurately record a detailed description of all tickets taken capturing key information to assist our customers. The aim of the Service Desk is to resolve as many of these tickets as possible and More ❯

Department: Service Desk Location: Millgate Office, Vantage Drive, Sheffield, S9 1RG Reports To: Head of Technical Salary: £24,400 Contract Type:?09.00-17.30, Full-Time, Permanent Role Overview We are seeking a proactive and customer-focused 1st Line Support Desk Engineer to join our growing IT MSP team. This role is ideal for someone with a … and software issues. Key Responsibilities Act as the first point of contact for all incoming support requests via phone, email, and ticketing system. Log, categorise, and prioritise incidents and service requests in the ITSM system. Assign tickets from the unassigned queue to the appropriate team or engineer. Troubleshoot and resolve 1st line issues related to desktops, laptops, printers, mobile … Windows OS). Escalate complex issues to 2nd or 3rd line support teams as necessary. Maintain clear and accurate documentation of all support activities and resolutions. Deliver excellent customer service and maintain a high level of client satisfaction. Professional Development Participate in weekly proactive training sessions alongside 2nd and 3rd line engineers to build operational knowledge and hands-on More ❯

They will support your career progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent opportunity. The ideal candidate will … have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player who is eager to grow and develop with them. Key Responsibilities: Handle Service Desk … Technologies (Acronis). Experience with Microsoft Server 2008–2016. Skills in Exchange/AD Management/MS365. Cisco, Fortinet, and Ubiquiti Networking experience. Excellent communication skills and a customer service-oriented mindset. Ability to work effectively as part of a team. Personal Qualities: Strong Communicator: You will need to be an excellent communicator, capable of conveying complex technical information More ❯

from Found Talent Founder | Found Talent | Technology Recruitment Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Helpdesk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to troubleshoot hardware … software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles or certifications More ❯

driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. ASSOCIATE SERVICE DESK ENGINEER The Associate Service Desk Engineer provides first-line technical support for incidents and requests reported to the Service Desk. Responsibilities include … initial assessment, triage, research, and resolution of basic technical issues; commonly regarding end-user hardware, software, and basic network connectivity. The Associate Service Desk Engineer is responsible for effectively gathering information from users, utilizing support tools, and leveraging available knowledge resources to diagnose and resolve issues. Problems beyond their scope are escalated to appropriate IT support teams. … Daily Tasks & Responsibilities Analyzes and resolves basic technical incidents and fulfills service requests related to end-user hardware (laptops, desktops, peripherals), standard software applications, and basic network connectivity. Accurately logs and meticulously tracks all incidents and service requests within the Service Desk ticketing system from initial contact through to resolution and closure. Communicates effectively with end More ❯

Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯

Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯

Service Desk Engineer – 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership of their work and are committed to providing … excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the heart of everything you do, will be crucial in making them feel like they are in safe hands. … problem solving of incidents raised by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident More ❯

technical support and assistance to internal staff based across multiple locations. Role Troubleshoot IT hardware & software issues Deliver successful outcomes in line with the associated SLA’s Use of service desk system to log, prioritise and manage support requests Manage user/employee onboarding & offboarding Ensure compliance with existing organisation policies and procedures Create and maintain technical operational … non-technical staff Enthusiastic and passionate about IT Excellent organisation, task prioritisation and time management skills, with the ability to operate independently Experience with Atlassian software (Confluence/JIRA Service Management) Experience with MacOS Experience with VMWare WorkspaceOne & Horizon Understanding of “Modern Desktop” concepts and technologies #J-18808-Ljbffr More ❯

Level 2 Field Support/Service Desk Engineer 6 Month contract initially Based: London - F/T onsite Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a … difference. We have a great opportunity for a number of Level 2 Field Support/Service Desk Engineers. Key Responsibilities: Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of issues for end-users. Adhere to the Standard Operating Procedures and best practices set within Service Operations … Diagnose and troubleshoot hardware and software issues. Assist with the maintenance and administration of IT systems. Use remote tools and diagnostic utilities to aid in troubleshooting. Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met. Escalate incidents and requests to the next level of support with comprehensive work notes and More ❯

Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Please note: As the role includes visiting customer sites in North London (N1, N5) a full UK driving … with technical support requests from the client, the public, liaising with other engineers and assisting with the maintenance of our client’s infrastructure. The position will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. There may be a requirement to work outside of business hours to accommodate customer … end users’ as required Documenting systems and procedures as implemented for and on behalf of our customers All About You The position is very much customer facing and customer service skills and good communication skills are essential together with helpdesk experience. Your technical competence will ideally include the following technologies that the support team cover: Azure Cloud - including Intune More ❯

IT Service Desk Engineer Derby Permanent £22,000 – £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby , providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Full UK Driving Licence and …/2nd line level for a diverse range of external customers. Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability. IT asset tracking, service provisioning, and managing IT accounts for new … Technical Environment: Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, basic Networking. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation, and strong customer service skills. Benefits: £22-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. #J-18808-Ljbffr More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to … troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to … troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role … solutions and contributing to the IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Help Desk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group policies) Ability to … troubleshoot hardware, software, and basic network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT support Knowledge of ITIL principles More ❯

to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for an IT Service Desk Engineer who will be working with Rich from our IT team. What you will be doing Join our dynamic IT Team at Charles Tyrwhitt, where you … ll play a crucial role in supporting our retail, head office, distribution, and contact centre operations. As an IT Service Desk Engineer, you'll be the friendly face of IT, providing engaging and positive 1st and 2nd line support to all our colleagues. You'll log, monitor, and update all service desk calls, aiming for … issues and find the root cause, becoming more than just a call-taker but a problem solver up to the second line. What we are looking for The IT Service Desk Engineer role specifically requires someone who has a strong sense of trust and accountability, with experience in a busy customer service environment. You’ll be More ❯

Job Title: 3rd Line Service Desk Engineer Location: Based from our Newcastle office at Cobalt Business Park. Hybrid working. Salary: Up to circa £40,000 depending on skills & experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and … in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What You'll Do Working within the Support team, the Service Desk Engineer provides 3rd line technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. We're looking for someone with Configuring and maintaining servers (Windows servers) Strong understanding of Microsoft Azure and AWS Strong understanding of the Microsoft product stack, including Microsoft 365 products Managing virtualised environments (VMware and More ❯

Social network you want to login/join with: The Service Desk Engineer Level 2 is responsible for providing advanced technical support to our clients and internal teams. This role requires a strong understanding of IT infrastructure and cyber security principles. The ideal candidate will be proficient in troubleshooting complex technical issues, managing support tickets, and ensuring … a high level of customer satisfaction. Key Responsibilities: Technical Support: Provide Level 2 support for IT-related incidents and service requests. Troubleshoot and resolve complex hardware, software, and network issues. Escalate unresolved issues to Level 3 support or other relevant teams. Cyber Security: Monitor and respond to security incidents and alerts. Assist in the implementation and maintenance of security … Interaction: Communicate effectively with clients to understand their technical issues and requirements. Provide timely updates and ensure clients are informed about the status of their requests. Deliver excellent customer service and maintain high client satisfaction. Documentation and Reporting: Document all support activities and maintain accurate records in the ticketing system. Prepare regular reports on support activities, incident trends, and More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team, based in Lincoln. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients within a designated team in a fast More ❯