26 to 33 of 33 Service Desk Manager Jobs

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team ...

razorblue role: We are looking for a Service Desk Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will include: Manage the service desk team across the North West & Scotland Region, ensuring consistently high standards … technical support and customer service. Drive service excellence by monitoring performance, leading continuous improvement initiatives and shaping the long-term success of the team. Act as a key contact for our clients , confidently handling escalations, compiling high-quality reports, attending service meetings, and fostering strong, trust-based partnerships. ...

operation of HD & DT staff - scheduling, incidentals, provisioning Steward Client Services processes - HD, DT, reporting Host daily standups - ownership of report and improvements Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements Coordinate support efforts with complimentary support teams … Serve as incident management coordinator and lead RCA reporting Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve ...

razorblue role: We are looking for a Service Desk Manager to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will include: Manage the service desk team across the North West & Scotland Region, ensuring consistently high standards … technical support and customer service click apply for full job details ...

Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working … closely with stakeholders to ensure operational excellence. What you'll be doing Lead, manage and mentor the Service Centre team within Operations Goal setting, skill enhancement and coordination of performance review activities for Service Centre employees Investigate and resolve any issues resulting from substandard performance. Ensure company policies ...

Service Desk Team Manager Permanent Milton Keynes: £45,800 - £52,000 Hybrid Working: 4 days in office each week Do you enjoy leading people, improving services, and making sure colleagues get the support they need to do their best work? At AQA, our Service Desk ...

Service Desk Team Manager, you'll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You'll be accountable for service performance, team capability, and continuous improvement, working ...

Description Job DescriptionCEdge has an opportunity for a Project Manager/Service Desk Lead , located in Fort Bliss, TX . If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career … certificates, and personnel notifications. • Escalate issues to the PM and COR within 24 hours of identification when incidents or risks may affect contract performance. Service Desk Lead Functions • Serve as the primary point of contact for all IT help desk requests received via phone, email, and walk ...