18 of 18 Service Desk Support Jobs

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the … following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician More ❯

Contract role – 2nd Line IT Support/Service Desk Support Technician – Newcastle/Onsite - 12 months Role: 2nd Line IT Support/Service Desk Support Technician Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) Sector/Industry: Healthcare … Provide customer support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install and test … technologies. Identify IT customer training requirements and liaise with HR to ensure the correct courses are made available. Relevant Functional/Technical Skills or Industry Experience: Experience with IT Service Desk Support. Knowledge of Microsoft O365 and Desktop applications. Knowledge of Enterprise back-up software. Knowledge of Citrix environment. Experience working in a highly regulated environment. Knowledge of More ❯

Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead a skilled … technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding … technical care. The Company Our client is a leading MSP provider specialising in delivering secure networks and solutions to clients across the UK. The Service Desk Manager will join a dynamic team that values hard work and innovative thinking, working primarily onsite from their offices near Bradford, with occasional visits to client sites. This role requires UK residency More ❯

Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead a skilled … technical team providing exceptional support across critical IT systems click apply for full job details More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. Our Skills Bootcamp is a fully funded Skills Bootcamp for Devon residents only (*eligibility funding criteria apply), leading to a job interview with employers upon completion, alongside receiving six months of employability mentoring to prepare you for … to recruit individuals seeking to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. Our Skills Bootcamp is a fully funded Skills Bootcamp for Devon residents only (*eligibility funding criteria apply), leading to a job interview with employers upon completion, alongside receiving six months of employability mentoring to prepare you for … to recruit individuals seeking to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. Our Skills Bootcamp is a fully funded Skills Bootcamp for Devon residents only (*eligibility funding criteria apply), leading to a job interview with employers upon completion, alongside receiving six months of employability mentoring to prepare you for … to recruit individuals seeking to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. Our Skills Bootcamp is a fully funded Skills Bootcamp for Devon residents only (*eligibility funding criteria apply), leading to a job interview with employers upon completion, alongside receiving six months of employability mentoring to prepare you for … to recruit individuals seeking to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable. Our Skills Bootcamp programme is providing trainees with strong … foundational Microsoft IT support skills by training them in AB900 and AZ 900, covering Microsoft 365, Co-Pilot and Azure technology environments. Our Skills Bootcamp is a fully funded Skills Bootcamp for Devon residents only (*eligibility funding criteria apply), leading to a job interview with employers upon completion, alongside receiving six months of employability mentoring to prepare you for … to recruit individuals seeking to advance their IT Career through Microsoft certification. As these business expand their operations, they are seeking passionate and dedicated individuals eager to pursue IT Support Technicians and IT Service Desk roles. Job Description: Please be advised that advancing to the job interview stage requires the successful completion of a 12-week programme More ❯

1st Line Support - IT Service Desk Agent Shift Times: The role is full-time (37 hour per week) Monday - Friday on a rota basis having to cover 07:00 - 17:30 Pay Rate: £12.60 Per Hour Location: Cumbria, CA24 3JZ We are looking for a positive, flexible, and customer-focused individual to join our team as a … 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for … progression. Full training and support will be given on the job. Main responsibilities of the role: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's More ❯

A prestigious private Wealth Management firm is looking to recruit a Service Desk Analyst to provide VIP and white-glove support to senior stakeholders and high-net-worth users. The Role: As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role … in ensuring issues are resolved promptly, professionally, and with minimal disruption, especially when dealing with time-sensitive matters. Key Responsibilities: Provide VIP and white-glove support , ensuring an exceptional user experience for senior leaders and priority users. Manage and resolve incidents, service requests, and technical queries in a timely and professional manner. Troubleshoot issues with hardware, software, mobile … devices, printers, and network access Provide support for Microsoft 365 and Windows 11 Assist with user account management (Active Directory/365) Maintain a high level of customer service and confidentiality at all times Requirements: Prior experience in a law firm or professional services environment is highly desirable Strong working knowledge of Microsoft Windows 11 and Office More ❯

1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed-term contract with a strong likelihood of becoming permanent. … What you'll be doing Acting as the first point of contact for IT support queries (phone, email and walk-ups) Troubleshooting issues across Microsoft 365, Entra/Azure AD, Windows 10/11 , and core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer … service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with the Microsoft stack (M365, Active Directory/Azure AD/Entra) Great communication skills and a positive, user-focused approach Someone who enjoys being on-site, learning and getting stuck in Why apply? FTC More ❯

JOB DESCRIPTION: A Service Desk Engineer requiring over 5+ years of experience in End User Computing, Microsoft Windows Technologies, Active Directory, and assistive technology support, with responsibilities including troubleshooting, customer management, and collaboration with technical teams, while emphasizing strong communication and problem-solving skills alongside familiarity with Microsoft Assistive Software and related tools. • Proficiency in EUC, Microsoft … abilities and attention to detail. • Ability to quickly learn new technologies and software. • Essential soft skills including attentive listening, patience, and effective documentation End User Computing (EUC) • Manage and support Microsoft Windows Technologies and Active Directory. • Utilize knowledge bases and documentation to guide users, troubleshoot, and maintain third-party software and hardware. • Resolve EUC-related technical issues efficiently. Assistive … Technology • Provide support for Microsoft Assistive Software including Narrator, Magnifier, Read Aloud, as well as ZoomText and Read Write TM. • Train and assist end-users in the use of assistive technologies. • Stay informed about the latest developments in assistive technology and recommend enhancements. Customer Management • Listen attentively to customer issues and provide empathetic support. • Accurately document issues and maintain More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable click apply for full job details More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable click apply for full job details More ❯

Govt-funded Skills Bootcamp leading to an interview with employers. Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure and reliable click apply for full job details More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment … across our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯

1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton £22,000-£24,000 Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed-term contract with a strong likelihood of becoming permanent More ❯