99 PARK DRIVE, MILTON PARK, MILTON, ABINGDON, England
C T S GROUP LTD
We are offering an exciting opportunity to join the CTS Group as a Technical Support Apprentice offering 1st Line Telephone & Remote Access Support to CTS Group clients. If you are looking to learn and have a passion for Windows 10 Desktop environments, Windows Server, Microsoft Office 365 and … Active directory. We want to hear from you! Role Job Description: 1st Line Telephone & Remote Access Support to CTS Group clients Solving user problems/answering calls and logging tickets New user & application setups (Laptops and PC's) Day-to-day user/systems support (printer installs, etc. … Providing in-house technical support to CTS Office employees Workstation troubleshooting Training & answering queries (re: MS Office-based apps.) Escalation of client requests (systems development & sales) to consultants/account managers. Occasional on-site support/delivery of goods & services to clients, site auditing & fact-finding visits Training more »
and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation Training Apprentices will be working towards the Information Communications Technician level 3 apprenticeship standard, including Functional Skills in maths and English if required. This will be undertaken through the adapted Azure Cloud programme, delivery … method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's … drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise more »
My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience. This role … resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers’ accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute … customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3) • To facilitate working closely together across disparate teams and widely varying time zones more »
Our client, based locally, is searching for a confident 2nd Line Technician, ready to take their career to new heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service directly to clients and … through IT channels. Are you ready for the next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate more »
you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »
Unit 10, The Glenmore Centre, Sandleheath Industrial Estate, Old Brickyard Road, Fordingbridge, Hampshire, England
XCS (UK) LTD
IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support desk calls Assist with installations, Databases, Internal software and hardware queries. Training Learning will take place every day on the job with a release … as prescribed by the course. Level 3 Information Communication Technician Apprenticeship Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Functional skills in English and maths to Level 2 as required. Progression to Full Time employment and/or higher level apprenticeship/… further training for the successful candidate. Apprenticeship Standard Information communications technician (level 3) Training Provider BOURNEMOUTH AND POOLE COLLEGE, THE Working Week 9-5 Monday through Friday. Some late return evenings but time in lieu is given. Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 31st August more »
Electrical Maintenance Engineer We are currently recruiting for an electrical maintenance engineer to join an industrial manufacturing facility based near Gravesend, Kent. The maintenance engineer will be involved in meetings, plant shutdowns, carrying out risk assessments and drafting health and more »
