1st Line IT SupportTechnician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT SupportTechnician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. What’s on Offer? Competitive salary (Up to £30K) and pension … scheme Support for learning and development, including training and certification opportunities Dynamic and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1st Line IT SupportTechnician: Serve as the first point of contact for incoming IT support requests (via phone More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30K & Great Benefits
TF2, Telford, Telford and Wrekin, Shropshire, United Kingdom
Prince Personnel Limited
IT SupportTechnician Location Telford Package: Up to £27,000 per annum (depending on experience) Up to 24 days annual leave + Bank Holidays Annual Bonus Private Pension Scheme Healthcare Cash Plan Death in service Friendly and supportive culture with lots of employee advancement opportunities Duration: Permanent Hours: Monday- Friday 40 hours per week We’re excited to … Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an IT SupportTechnician to join a collaborative and future-focused team. In this role, you’ll provide day-to-day helpdesk support while also having the chance to get … involved in exciting tech projects that will stretch your skills and support your growth. The company is passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT. What you’ll be doing: As the IT SupportTechnician, you will be getting involved in… Delivering first More ❯
IT SupportTechnician Overview Are you passionate about technology and enjoy helping others navigate the digital world? We are looking for an enthusiastic and proactive IT SupportTechnician to join our dynamic team. This is a fantastic opportunity for someone with a strong technical foundation and a customer-focused mindset to make a real impact in … a fast-paced environment. Responsibilities As an IT SupportTechnician, you will play a vital role in ensuring our team operates efficiently and securely. Your main responsibilities will include: Building and continually developing strong relationships with all employees across the group. Responding to first-line internal IT issues, prioritising tasks to ensure minimal disruption to users, and keeping … progress. Assisting employees with IT equipment, software, and security-related queries. Ensuring all systems are secure from viruses, hacking, and other cyber threats, seeking advice from third-party IT support when necessary. Managing and understanding the software used across the group to minimise downtime. Liaising with third-party IT support, software providers, and internet/telecoms providers for More ❯
Role: 1st/2nd Line IT SupportTechnician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking to add a 1st/2nd Line … IT SupportTechnician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week in this position. Key … Responsibilities The L1/L2 SupportTechnician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues and provision More ❯
P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital SupportTechnician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and onsite Performing builds, repairs, and remote technical support Opportunity … to learn about desk support and IT security Training Level 3 Digital SupportTechnician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital supporttechnician (level 3) Training Provider NORTH LANCS. TRAINING GROUP CIC Working Week Monday - Friday, 9:00am - 5:30pm/30 minutes lunch unpaid/relaxed breaks throughout More ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
IT Desktop SupportTechnician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop SupportTechnician ready … to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing … and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with a wide range of More ❯
Job Title: 1st & 2nd Line ICT Support (Hybrid) Location: Warrington, Cheshire Salary: 30 000 (DOE) Hrs : 08:00 - 17:00hrs (Mon-Fri) Contract: 3 Month Contract (with potential of extending/permanent) Company/Job Role An exciting opportunity for a 1st & 2nd Line ICT SupportTechnician has arisen for our client, who are a global leading … aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As the ICT SupportTechnician, you will be responsible for :- Provide desktop and server support to all aspects of the business Effectively and efficiently diagnose and resolve technical issues Create and … the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature More ❯
Job Title: 1st & 2nd Line ICT Support (Hybrid) Location: Warrington, Cheshire Salary: £30,000 £32,000 (DOE) Hrs : 08:00 - 17:00hrs (Mon-Fri) Contract: 3 Month Contract (with potential of extending/permanent) Company/Job Role An exciting opportunity for a 1st & 2nd Line ICT SupportTechnician has arisen for our client, who are a … aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As the ICT SupportTechnician, you will be responsible for :- Provide desktop and server support to all aspects of the business Effectively and efficiently diagnose and resolve technical issues Create and … the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Mobilus Limited
We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SMEs for the past 20 years. They are now looking to welcome a Technical SupportTechnician on board, in their offices in Marlow to act as the escalation point for a team of three, as … well as developing and maintaining relationships with their customers. The Technical Support Engineer will be responsible for fixing technical problems for existing customers and creating/implementing technical solutions for new customers. You will be speaking directly to customers from the start with onsite visits from time to time. You will be expected to help with solving problems outside … Active Directory, database management, group policy, security, user and group management Network, Firewall & IP Telephony Windows and Apple Mac OS RDS/Terminal Services Microsoft Azure PowerShell The Technical SupportTechnician will be structured in their approach and have impressive technical and problem-solving skills. As well as being highly personable, they will need to be adaptable, efficient More ❯
Cheltenham, ENG, gl50 1ht, GB, Gloucestershire, United Kingdom
Hooray
Are you an experienced IT support professional? Passionate about training and guiding other to master technologies? If the answer is yes to all of the above, then Hooray may have the role for you! Hooray are delighted to be partnering with a longstanding client to recruit for a It SupportTechnician and Trainer to join their team … created role, ensuring lots of scope for autonomy! Benefits: 23 days annual + bank holidays Private Medical Insurance Employee Assistance Programme Regular social events Income protection As an IT SupportTechnician and Trainer, you will: Create and deliver effective training and support on technologies to our staff Tailor sessions to meet the needs of all users with … experiences Create and maintain handouts, tutorials, e-learning and booklets, ensuring content is regularly updated Work closely with managers of departments to ensure training is aligned with operational goals Support in the set up of new starters Prepare meeting rooms, ensuring all IT equipment and links are operational Be the point of contact for IT issues across the group More ❯
We have an exciting opportunity for a 1st Line IT SupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT SupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process … Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT SupportTechnician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an IT SupportTechnician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team, who … are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT SupportTechnician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep accurate records of all … information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT SupportTechnician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support • Experience working with SLA’s• Experience More ❯
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital SupportTechnician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will More ❯
Deskside SupportTechnician Washington DC, but will move to Merrifield, VA eventually (100% on-site) Current Secret Clearance Our client is looking for a Deskside SupportTechnician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC. ESA V is an IT Services program supporting several customers within the Department of Justice. … The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others. The types of work a candidate for these positions should expect to perform include but aren't limited to the following: • Deskside support for any user where a … ticket has been dispatched from the Service Desk or identified by the on-site user base • Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail • Installation of specialty software which is not already packaged in SCCM • Removal of devices from the network as directed by Security • Assess issues More ❯
Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop SupportTechnician to support a restricted cloud based program in Reston, VA. The Desktop SupportTechnician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment. Location: Reston, VA Shifts … Day Shift, Swing Shift, Night Shift Responsibilities: - Provide technical support to the customer and end-users in regards to technical issues - Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications - Handle ticketing system to track issues and document completion of tasks Qualifications: - Active Top Secret - SCI clearance with Full Scope Polygraph - Interest and willingness to … learn technical support duties - Experience working in Linux and or Windows environments Desired Skills: - Experience with help desk or desktop support related duties such as troubleshoot support for hardware - Desire to have exposure to the MS Azure Cloud Compensation: - Salary Range: $80,000 - $130,000 - Benefits: Comprehensive package including medical, dental, vision, 401(k), paid time off More ❯
Senior SupportTechnician Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £35K - £50K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast … and beyond. The Position Our client has an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and Infrastructure Support Engineer to join their team based at their offices in Eastleigh, Hampshire on a permanent basis. Senior SupportTechnician Overview : You will be providing IT support to new and existing customers within … supporting Network and Server Infrastructure of various scales. Implementing and maintaining Microsoft Windows Servers. Migrating and maintaining Microsoft 365 products. Microsoft Azure Administrator knowledge. Dealing with escalated 2nd Line support calls. Involvement and management of client project installations. Problem solving and researching/introducing new technologies. Solution Architecture with the ability to accompany the Business Development team when required. More ❯
IT SupportTechnician Derbyshire Permanent to £30,000 (DOE) IT SupportTechnician needed for a permanent position in Derbyshire (around 10 miles north of Derby ). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an IT Support Team Leader role longer … will include: Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. … Supporting IT projects including software/hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading/managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G More ❯
IT SupportTechnician Purpose of the Role The IT SupportTechnician is responsible for providing hands-on technical support, proactively resolving hardware and software issues, and maintaining complex IT systems. The role also focuses on building strong relationships with internal customers, ensuring a seamless IT experience, and supporting career development within a dynamic IT environment. … Key Responsibilities Provide hands-on IT support , troubleshooting hardware, software, and network issues. Proactively identify and resolve technical problems to minimise downtime. Manage repair and maintenance of complex IT systems. Build and maintain strong relationships with internal stakeholders , understanding their needs and ensuring high satisfaction. Respond promptly to IT concerns, delivering efficient solutions. Ensure smooth operation of company IT … required. Key Relationships Internal: Reports to: Head of IT (Global) Collaborates with: Executive Team, Engineering, Sales, HR, Finance External: Vendors, Customers (as needed) Qualifications Essential: Proven experience in IT support (3+ years). Strong technical knowledge of hardware, software, and networking. Desirable: Degree in Computer Science, IT, or related field. Certifications (e.g., Network Administration, Cybersecurity). Skills & Experience Essential More ❯
Macclesfield, Cheshire, North West, United Kingdom
Experis UK
Job Title: IT SupportTechnician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused IT SupportTechnician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. You will … act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate with IT … support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. Utilise tools such More ❯
IT SupportTechnician Derbyshire Permanent to £30,000 (DOE) IT SupportTechnician needed for a permanent position based in Derbyshire around 10 miles north of Derby . A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025. Key experience + responsibilities will include: Resolving … IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote … support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical + Dental + More ❯
Sheffield, S9, Meadowhall, South Yorkshire, United Kingdom
Integral Recruitment Ltd
IT SupportTechnician £25,500 + Excellent Benefits Sheffield, S9 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re just starting your career or already have experience in IT … support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT SupportTechnician to join their friendly and supportive team. This role … is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside a competitive salary, you’ll benefit from up to More ❯
London, Tower of London, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications SupportTechnician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £26k - £28k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications SupportTechnician . This is a fantastic opportunity for a motivated IT professional looking to … join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and occasional travel to offices across … the UK, so flexibility is key. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers and internal teams More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
2nd/3rd Line SupportTechnician I’m working with a leading Managed Cloud Services provider looking to expand their technical team. My client is seeking an experienced 2nd/3rd Line SupportTechnician to deliver high-level support across a variety of customer environments and technologies. Key Responsibilities Provide 2nd/3rd line technical … support via phone, email, and ticketing Lead and support project work and customer onboarding Maintain and secure cloud infrastructure (patching, updates, backups) Mentor junior staff and manage incident responses Help evolve documentation and internal processes Requirements 3+ years in an MSP or similar IT environment Driving Liscence Strong grasp of Windows Server, Active Directory, VMware/Hyper-V More ❯
2nd Line SupportTechnician - Join a Fast-Growing MSP Redhill| £37,000 - £45,000 (DOE) | Career Growth | Diverse Tech Stack Are you a capable 2nd Line Technician ready to take the next big step in your IT career? Do you want hands-on exposure to enterprise-level tech, access to continuous learning, and a genuine pathway to … skilled engineers, tackling complex challenges and gaining the real-world experience that will push your skillset—and your career—to the next level. The Role As a 2nd Line SupportTechnician , you’ll take ownership of escalated support tickets, assist with on-site and remote troubleshooting, and contribute to project delivery and customer onboarding. You will be … Day-to-Day Be the go-to for 2nd line technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customer onboarding and technical project work Tech You Will More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We're on the lookout for a driven and customer-focused 2nd Line Software SupportTechnician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our … and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application SupportTechnician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 - £32,000 DOE … working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software SupportTechnician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯