Support Technician Job Vacancies

51 to 75 of 207 Support Technician Jobs

Technical Support Engineer / IT Technician

Stockton-on-Tees, Cleveland, England, United Kingdom
AWD online
Technical Support Engineer/IT Technician An excellent opportunity for a Technical Support Engineer/IT Technician to join a friendly and motivated IT support team providing high-quality services to schools, charities and businesses across the North East. If you’ve also worked in the following roles, we’d also like to hear from … you: IT Engineer, Network Support Engineer, Systems Administrator, Desktop Support Technician, ICT Technican SALARY: £24,938 to £37,142 per annum (depending on experience) + Benefits (see below) LOCATION: Stockton-on-Tees, County Durham, North East England JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full driving licence and access to a vehicle daily … All journeys/mileage is paid for by the company) JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Technician to deliver ICT support across multiple organisations in the North East. As a Technical Support Engineer/IT Technician you will play a key role in supporting servers More ❯
Employment Type: Full-Time
Salary: £24,938 - £37,142 per annum
Posted:

Client Support Technician with Security Clearance

Albuquerque, New Mexico, United States
TekSynap
Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging of incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well … communication skills. The ability to adapt well to diverse environments and work collaboratively in a dynamic team setting. Answer user calls, emails, and trouble tickets to provide general user support related to their IT equipment or other needs. Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred Works with other Tier 1 and … Tier II Support staff to ensure proper hand-off of tickets for prompt resolution and if needed escalation Maintains required documentation of Tier 1 processes and SOPs Deployment, configuration and troubleshooting of Windows 10 SDC Knowledge of common protocols and basic Network Troubleshooting Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and other software More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

IT Support Technician

Eastleigh, Hampshire, United Kingdom
Kiota Recruitment
We are working with a well-established Engineering and hire business seeking an IT Support Technician to strengthen their in-house IT team. The IT Support Technician will provide first and second line support, helping staff with everything from day-to-day IT queries to the deployment of new systems. The role covers troubleshooting hardware … and software, managing mobile devices, maintaining network connections, and supporting business-critical applications. Key Duties & Responsibilities: Provide helpdesk support across software, hardware, mobile devices, and cybersecurity Troubleshoot local and wide area networks, Wi-Fi access, and branch connections, escalating when needed Set up, install, and configure IT equipment including laptops, desktops, phones, and tablets Deploy and maintain Microsoft … applications and Windows-based systems Ensure accurate records of IT assets, stock levels, and user assignments are kept up to date Support and document IT processes, procedures, and troubleshooting guides Assist with IT projects and new system rollouts Provide user training and ensure all work aligns with H&S and cybersecurity best practice Skills & Experience Required: Proven experience in More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum includes Bonus
Posted:

IT Support Technician

London, South East, England, United Kingdom
Proactive Appointments
IT Support Technician 5 Days onsite in London Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert … at our London headquarters. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

IT Support Technician

Worcester, Worcestershire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
IT Support Technician |Worcester | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day We are looking for an experienced First Line IT Support Technician to join a school on a 1-month contract. The role involves providing day-to-day technical support to staff and students … Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues quickly and effectively. Support the setup and maintenance of classroom and office IT equipment. Escalate more complex issues when needed. Apply now if you think this is the role for you! IT Support Technician | Worcester | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. More ❯
Employment Type: Contract
Rate: £150 - £200 per day
Posted:

Junior Technical Support Engineer / 1st Line Support Technician

London, United Kingdom
The BE Company
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : 27,000 - 33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to … secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging 27,000 - 33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical More ❯
Employment Type: Contract
Rate: GBP 27,000 - 33,000 Annual
Posted:

Junior Technical Support Engineer / 1st Line Support Technician

Enfield, London, Enfield Town, United Kingdom
The BE Company
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to … secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical More ❯
Employment Type: Contract
Rate: £27000 - £33000/annum
Posted:

Junior Technical Support Engineer / 1st Line Support Technician

Enfield, Middlesex, England, United Kingdom
The BE Company
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready to … secure cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … experience with TCP/IP networking protocol and applications Ability to troubleshoot simple technical issues quickly and effectively with minimum supervision Manage and monitor BE's ticketing system including support requests, access requests, etc. Desirable Some experience with installation and management of Server Hardware is preferable but not essential A minimum of 12-18 months experience in a Technical More ❯
Employment Type: Contractor
Rate: £27,000 - £33,000 per annum
Posted:

IT Support Technician IV - Hardware Support Specialist

Lubbock, Texas, United States
Texas Tech University Health Sciences Center
Extended Job Title IT Support Technician IV - Hardware Support Specialist Position Description The IT Support Technician IV's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant … to the department or unit, and manage area or unit IT projects in support of business operations. Requisition ID 42472BR Travel Required Up to 25% Pay Grade Maximum 35 Major/Essential Functions Monitor and develop the Adobe products and maintain licensing agreements with Adobe. Administrative tasks (time sheets, leave requests, reports, etc.) Provide guidance for peers on research … Grant Funded? No Pay Grade Minimum 19.7 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications) Advanced experience with network domain environments Department ITSC PC Support Lbk Job Type Full Time Pay Statement Compensation is commensurate upon More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Technical Helpdesk IT Support Technician Apprentice

12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of IT support issues. You will need to be technically minded, and you must be comfortable … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:

Desktop Support Technician (Full Scope Polygraph) with Security Clearance

Reston, Virginia, United States
Zachary Piper Solutions, LLC
Zachary Piper Solutions is seeking TS/SCI FSP cleared Desktop Support Technician to support a restricted cloud based program in Reston, VA. The Desktop Support Technician will be responsible for providing tier I and or II desktop support for the customer and end-users in a 24x7 operation environment. Location: Reston, VA Shifts … Day Shift, Swing Shift, Night Shift Responsibilities: Provide technical support to the customer and end-users in regards to technical issues Provide troubleshooting, patching, configuration, remediation support to computer hardware, and software applications Handle ticketing system to track issues and document completion of tasks Qualifications: Active Top Secret - SCI clearance with Full Scope Polygraph Interest and willingness to … learn technical support duties Experience working in Linux and or Windows environments Desired Skills: Experience with help desk or desktop support related duties such as troubleshoot support for hardware Desire to have exposure to the MS Azure Cloud Compensation: Salary Range: $80,000 - $130,000 Benefits: Comprehensive package including medical, dental, vision, 401(k), paid time off More ❯
Employment Type: Permanent
Salary: USD 130,000 Annual
Posted:

IT Support Technician

London, South East, England, United Kingdom
Michael Page Technology
IT Support Technician will support the delivery of AV and IT services for events, ensuring high-quality technical operations. This temporary role in the public sector requires technical skills in AV and IT logistics to maintain seamless event execution. Client Details The employer is a public sector organisation specialising in hosting events and conferences. Description Learn and … departments to ensure a smooth and professional experience for clients and exhibitors. Monitor and manage IT equipment inventory, ensuring stock is available and ready for events. Provide on-site support and troubleshooting for any event-related IT issues. Assist with rigging and de-rigging, delivering IT equipment and services before, during, and after events. Liaise with third-party suppliers … to source additional equipment when needed. Maintain accurate records of website sales data to support billing and reporting. Help manage and update the online IT service offerings, adapting content and services to meet client needs. Profile A successful IT Support Technician should have: Excellent stakeholder management skills and proven ability to negotiate and engage positively across both More ❯
Employment Type: Temporary
Salary: £20.00 - £20.71 per hour
Posted:

IT Support Technician

Devon, United Kingdom
Hybrid / WFH Options
Hunter Selection
IT support technician - MSP Up to £30k Working from home with client visits Devon Benefits: Work from home (apart from client visits and initial onboarding) Health care plan Holiday increases with length of service Team socials Retails discounts Subsidised Broadband I am working with an MSP in Devon who is looking for a skilled IT support technician … This role will require client site visits and as such you will need to be able to drive to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. You will be answering and triaging calls, sticking to SLA, managing your time effectively, and escalating when necessary. You will be … vendors when necessary. You will be involved with hardware builds. This company has an excellent reputation, and you will be exposed to a wide range of technologies and technical support that will advance your skillset. What they are looking for: Great communicator Ideally experience in an MSP or supporting lots of external end users. Drivers license Microsoft 365 - Azure More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum Work from home, Health care plan
Posted:

Network Support Technician (Government) with Security Clearance

San Antonio, Texas, United States
AT&T Government Solutions
performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field … Operations (ITFO) in San Antonio, TX . The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations … ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities More ❯
Employment Type: Permanent
Salary: USD 68,000 Annual
Posted:

IT Support Technician

Eastleigh, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Meridian Business Support
IT Support Technician Chandlers Ford ?? Up to £31,900 DOE | Hybrid (4 days office/1 day WFH) | Free parking | Bonus & great benefits Our client is looking for a proactive IT Support Technician to join their growing team. This is a varied role where youll provide helpdesk support across hardware, software, and networks, while also … supporting IT projects and keeping systems running smoothly. ? First-line IT support across systems, devices & cybersecurity ? Manage and support mobile devices, upgrades & accessories ? Troubleshoot networks, Wi-Fi, routers & switches ? Deploy, configure & maintain IT equipment ? Liaise with external vendors and suppliers What were looking for: Previous IT support experience Strong knowledge of Microsoft Windows & 365 Basic networking knowledge … to travel to sites) This role would suit someone confident, detail-oriented, and eager to make a real difference. ?? Interested? Apply today or contact Emma Brotherton at Meridian Business Support, Eastleigh for a confidential chat. Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

IT Support Technician

Liverpool, Merseyside, England, United Kingdom
Hybrid / WFH Options
Adecco
Do you enjoy working in a fast-paced environment? Have you worked within 1st line support before? Then this role may be for you! Please see the role below and apply if you feel you have the experience! Job Title: IT Support Technician Location: Liverpool Salary: £30-35K per annum, DOE Contract Type: Permanent Hours: Monday … to Friday About the Role: Our client is seeking a proactive and tech-savvy IT Support Technician to join their team. This is a fantastic opportunity for someone looking to grow within a supportive and dynamic environment. You'll be the first point of contact for IT-related issues, providing essential support to staff both in-office … and remotely. The role is initially temporary, with strong potential to become permanent depending on performance and business needs. Key Responsibilities: Provide 1st line support for hardware, software, and network issues. Manage and triage incoming support tickets via the help desk system. Resolve straightforward technical issues independently. Escalate complex problems to 2nd line support or software development More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

1st Line IT Support Technician

North London, London, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
1st Line IT Support Technician (MSP) - North London - £28K NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining a team who foster … UK Driving licence and access to vehicle - absolutely essential Desirable: Prior experience in an MSP setting. Familiarity with supporting VoIP systems. Experience in Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll … exceptional customer service and technical support. This includes answering calls, providing remote assistance, and managing escalations effectively. You'll also have the opportunity to engage in on-site technical support when required, contributing to the overall success of the team. BENEFITS: Starting salary of up to £28,000 per annum 28 days holiday (incl. Bank Holidays) Hybrid working Performance More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

Mid-level Help Desk Support Technician with Security Clearance

Washington, Washington DC, United States
Chenega Corporation
Summary Mid-level Help Desk Support Technician Navy Yard, Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place … for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. The Mid-level Help … Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation and configuration. Responsibilities Perform technical, operational, and training support to users of personal computers either by telephone or on-site More ❯
Employment Type: Permanent
Salary: USD 26 Hourly
Posted:

Senior IT Support Technician - Leeds

Yorkshire, United Kingdom
Steeper Group
points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an experienced IT Support Technician to join our IT support team at our headquarters based in Leeds. The Role: Working alongside the support team, the successful candidate will be responsible … for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The IT Support team are responsible for providing a full support service to the business which includes account management, office 365 suite of apps, on site … Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities: To provide technical support, answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Support Technician – Leeds

LS10, Leeds ICD, City and Borough of Leeds, West Yorkshire, United Kingdom
Steeper Group
points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an experienced IT Support Technician to join our IT support team at our headquarters based in Leeds. The Role: Working alongside the support team, the successful candidate will be responsible … for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The IT Support team are responsible for providing a full support service to the business which includes account management, office 365 suite of apps, on site … Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities: To provide technical support, answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when More ❯
Employment Type: Permanent
Posted:

IT Support Technician

Reading, Berkshire, South East, United Kingdom
Circle Group
IT Support Technician (1st Line) IT Managed Services Provider - Reading (onsite 5-days a week) Salary: up to £30K (DOE) Established for over 15 years, our client is a well-regarded MSP based in Reading, providing IT and Telecoms support to over 300 businesses across the South East. They specialise in Microsoft 365, Windows Server, Virtualisation, and … Cloud Migrations, and are known for their friendly, customer-focused approach. Position Overview: The IT Support Technician will be part of a growing technical team, delivering high-quality 1st Line support to a diverse client base. This role is ideal for someone with solid troubleshooting skills, a passion for customer service, and a desire to grow within … Key Skills required: Prior experience in an IT Service Desk role (MSP Experience is preferred) Experience with Active Directory, Group Policy, DNS, file/print services Microsoft 365 setup, support, and administration (including Exchange and SharePoint) Familiarity with service desk ticketing systems Excellent troubleshooting and communication skills Full UK Drivers licence - required Desirable Skills: Exposure to Microsoft Azure and More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior Client Support Technician with Security Clearance

Albuquerque, New Mexico, United States
TekSynap
Responsibilities & Qualifications RESPONSIBILITIES The Client Support Technician position is responsible for answering calls, logging incidents in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. The ability to interface well with … in this position, as are excellent written and verbal communication skills. The ability to adapt well to diverse environments and work collaboratively in a dynamic team setting. Provide technical support via phone, email, and chat to resolve user issues effectively and efficiently. Troubleshoot and resolve hardware, software, and network-related problems. Create, update, and close help desk tickets in … accordance with defined processes. Support Windows operating systems, including installations, imaging, and updates. Configure and troubleshoot cloud-based applications (e.g., Office 365, SharePoint) and mobile devices (e.g., Apple iOS). Install and support printers, multi-function devices (MFDs), and peripheral equipment. Collaborate with Tier 2/3 support and other technical teams to escalate and resolve complex More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

IT Support Technician

Huntingdon, Cambridgeshire, England, United Kingdom
Nextech
IT Support Technician On-site - Huntingdon Full-time | Permanent UK Driving License Preferred Are you passionate about technology and enjoy helping people resolve technical issues? We're looking for a proactive and customer-focused IT Support Technician to join our clients growing team. In this on-site role, you'll be the first point of contact … for all IT-related queries, providing efficient and friendly 1st Line support to end users. You'll also have the opportunity to get hands-on with 2nd Line issues, making this an excellent role for someone looking to broaden their technical experience and grow within the IT field. Key Responsibilities: Act as the first point of contact for users … via phone, email, and in person Troubleshoot and resolve a wide range of hardware, software, and network issues Log, manage, and track support tickets through our helpdesk system Escalate more complex issues to 2nd Line support when required Set up and configure new laptops, desktops, mobile devices, and user accounts Support office equipment such as printers, scanners More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

IT Support Technician

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
IT Support Technician On-site - Huntingdon Full-time | Permanent UK Driving License Preferred Are you passionate about technology and enjoy helping people resolve technical issues? We're looking for a proactive and customer-focused IT Support Technician to join our clients growing team. In this on-site role, you'll be the first point of contact … for all IT-related queries, providing efficient and friendly 1st Line support to end users. You'll also have the opportunity to get hands-on with 2nd Line issues, making this an excellent role for someone looking to broaden their technical experience and grow within the IT field. Key Responsibilities: Act as the first point of contact for users … via phone, email, and in person Troubleshoot and resolve a wide range of hardware, software, and network issues Log, manage, and track support tickets through our helpdesk system Escalate more complex issues to 2nd Line support when required Set up and configure new laptops, desktops, mobile devices, and user accounts Support office equipment such as printers, scanners More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

It Support Technician

HP17, Princes Risborough, Buckinghamshire, United Kingdom
Field Solutions Group
IT Support Technician We are currently seeking an experienced IT Support Technician in the Aylesbury region, to work for a 30+ million turnover office technology business. This role comes with a fantastic progression opportunity for an IT professional who is looking to expand their knowledge and progress their career in the industry. Key Responsibilities Providing technical … support via the company helpdesk to a wide variety of clients across the UK. Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults. Configuring new user IT/Telecoms/Print equipment Networking devices and providing general support with any technical related queries. Providing exceptional customer service to ensure issues are being resolved in … Training Provided) A high degree of enthusiasm and self-motivation Experience or qualifications in IT related disciplines (Microsoft, Active Directory, VMware, Infrastructure etc) Desirable Skills Experience in an IT support role IT college or degree related course Microsoft certifications or equivalent KEY WORDS: IT, IT SUPPORT, MICROSOFT, NETWORKING, TROUBLESHOOT, HELPDESK, REMOTE, COMPUTER More ❯
Employment Type: Permanent
Salary: £32000 - £38000/annum 29 Days Holiday, Training, Progress
Posted:
Support Technician
10th Percentile
£24,500
25th Percentile
£26,250
Median
£30,000
75th Percentile
£34,375
90th Percentile
£38,750