Customer Service & Operations TechnicalAccountManager, LexisNexis Risk Solutions Location: HOME BASED, London, City of, United Kingdom Contract Type: Regular Schedule: 40 Job ID: R94016 LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team As a TechnicalAccountManager, you will be a vital member of our team working with a diverse range of technologies and disciplines. About the … The team own the SLAs around incidents that need to be investigated and escalated following those time frames . Responsibilities Communicating directly with client technical and business teams to understand business requirements and provide technical recommendations and guidance. Partner with all internal teams to create a single, seamless More ❯
TechnicalAccountManager, Play Partnerships, Global Business Consulting link Copy link corporate_fare Google place Tel Aviv, Israel ; London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link info_outline info … to share your preferred working location from the following: Tel Aviv, Israel; London, UK . Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent practical experience. 5 years of experience in system design or in one programming language (e.g., Java, C++, Python, etc.). … years of experience in technical troubleshooting, and managing internal/external partners or customers. 5 years of experience in a partner-facing role, supporting partner needs, managing executive stakeholders, driving partner technical implementations and adoptions. Preferred qualifications: Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied More ❯
every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset. Overview: We are seeking a skilled TechnicalAccountManager (TAM) to serve as a trusted advisor and strategic partner to our diverse customer base. In this role, you will … proactive triage systems, and ensuring seamless communication between our company and our clients. You will work closely with cross-functional teams to deliver exceptional technical guidance, optimize customer experiences, and drive successful outcomes. If you are passionate about Artificial Intelligence, cloud infrastructure and customer success, this is an opportunity … in a geographic region, obsessing over their needs and ensuring their success with our cloud platform. Oversee and prioritize incoming support requests, collaborating with technical support and engineering teams to ensure timely resolution. Provide hands-on assistance to troubleshoot issues, escalating complex cases as needed while keeping customers informed More ❯
customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Sr. TechnicalAccountManager (TAM) to support our customers' digital transformations. In the spirit of Amazon's building mentality, we're looking for individuals … help drive customer innovation across a breadth of domains. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to Public Sector Partners. As a TAM, you will help craft and execute strategies to drive our customers' adoption … and use of breadth of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions More ❯
TechnicalAccountManager, Amazon Pay IN, Amazon Pay IN Working in a dynamic environment, your responsibilities will include helping merchants resolve their issues with Amazon Pay, monitoring their success rates, supporting their go-live, reviewing SOPs on a regular basis, and taking necessary actions. Operating in a … internal stakeholders in an ever-changing business climate. Key job responsibilities The role is for a 12-month contract (FTC). Work as a TechnicalAccountManager for all Amazon Pay merchant partners - quickly driving their issues to closure and providing excellent communication and collaboration with them … members to better enhance our knowledge base. Bring independent analysis, communication, and problem-solving to merchant escalations. Collaborate with the Engineering, Product Management, and Technical Support teams to drive solutions for merchant issues. BASIC QUALIFICATIONS Bachelor's degree in Information Science/Information Technology, Computer Science, Engineering, or related More ❯
TechnicalAccountManager (German speaking), AWS Enterprise Support At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data/Analytics, Application-level … rapidly expand AWS's Enterprise Support organization by averaging 30% - 40% revenue growth/year, you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the … gain AWS certifications for global & regional impact. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global Services (SMGS More ❯
like Microsoft, Cisco, Dubber, and more. Salary OTE: £65,000 - £75,000 Location: Remote (with travel across EMEA, including Cardiff & Rotterdam) Role Description The TechnicalAccountManager (TAM) is a customer-facing technical expert and trusted advisor responsible for ensuring the successful scoping, deployment, integration, and … ongoing technical performance of EvolveIP solutions across EMEA. This role blends technical acumen with proactive customer engagement, helping partners and their customers optimise their voice, contact centre, and collaboration environments. The TAM will work closely with partner technical teams, internal subject matter experts, and sales teams to … support and resolve technical issues, deliver high-quality product demonstrations, support project implementations, and drive continuous technical improvements. This role is essential in ensuring that partners derive maximum value from EvolveIP’s offerings while aligning with our product roadmap and business objectives. Experience · Bachelor’s degree in Computer More ❯
TechnicalAccountManager-ISV, ES - APJC - ANZ Job ID: Amazon Web Services Australia Pty Ltd As a TechnicalAccountManager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers for … strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle. You have demonstrable experience in providing operational best practice … guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. You preferably have software engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences. Experience in More ❯
mission is to provide merchants with the support and resources they need to succeed in the competitive e-commerce landscape. Role Overview As a TechnicalAccountManager, you will be the technical advocate for our merchants, ensuring seamless platform adoption and maximizing the value of SHOPLINE … s ecosystem. You’ll combine technical problem-solving with strategic account management to deliver exceptional merchant experiences. Key Responsibilities Act as the primary technical contact for merchants, coordinating with SHOPLINE teams to resolve complex issues and optimize platform performance. Scope merchant requirements and recommend tailored SHOPLINE solutions … e.g., API integrations, custom workflows, third-party tools). Develop and manage technical resources (e.g., guides, video tutorials, FAQs) to empower merchants. Become a subject matter expert on SHOPLINE’s platform, including updates, APIs, and ecosystem tools. Proactively monitor merchant health metrics, identifying risks and opportunities for growth. Qualifications More ❯
Senior TechnicalAccountManager, Strategic Accounts DESCRIPTION At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS … use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch … ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Responsibilities include: You'll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their More ❯
Senior TechnicalAccountManager, Strategic Accounts At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is … use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country, ranging from rising startups building their business from scratch to … ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Responsibilities include: You'll build solutions, provide technical guidance and advocate for the customer Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their More ❯
with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%. TechnicalAccount Managers in Coralogix are key in our effort to meet our customer's expectations and help them utilize their observability and security … data in the most efficient way possible. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our TechnicalAccount Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of … very high technical expertise and a focus on customer satisfaction, renewal and expansion. TechnicalAccount Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all More ❯
Datcom is seeking a TechnicalAccount Manager. This role will be instrumental in managing all our client relationships, nurturing strong partnerships, and ensuring the best quality service is given, whilst aligning them with appropriate solutions and services offered by our company. Coming from a technical hands-on … both the best level of current support and the development of their IT. If you feel you have the skills outlined as an existing AccountManager or are an experienced technical team manager or similar, looking for a change of direction, we would love to hear … and objectives; provide proactive support and advice, as well as fast and thorough reactive response to queries. You will be working closely with our Account Director and Sales Team to develop strategic plans to expand business within targeted clients. Working with our leadership team, you will conduct contract renewals More ❯
TechnicalAccountManager (Israel), ES - EMEA-SPS Job ID: AWS EMEA SARL (Israel Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS … Enterprise Support, TechnicalAccount Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical … to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding More ❯
TechnicalAccountManager, EU-North (EMEA) Job ID: AWS EMEA SARL (Denmark Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The … AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Enterprise Support, TechnicalAccount Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level … Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. Key Job Responsibilities As a TAM working with Enterprise customers, you More ❯
TechnicalAccountManager , ES - WWPS UK-PS Job ID: AWS EMEA SARL (Belgium Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. … AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS Enterprise Support, TechnicalAccount Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level … Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. Key job responsibilities As a TAM working with Public Sector customers More ❯
Success team! The Customer Success team is responsible for understanding customer requirements, driving adoption, and ensuring ongoing satisfaction. The team consists of motivated senior technical experts with a great social repertoire. This team leads large deployment processes, while communicating at different levels. As a TechnicalAccountManager … platform. Providing best practice guidance by recommending policies and features to configure and use. Aggregating support issues and work them out with Guardicore's technical teams and the customer. Raising product related issues that should be looked at by Guardicore's Product team. To be successful in this role … you will: Have proven experience of B2B SaaS customer success or technicalaccount management. Have deep hands-on experience with advanced Linux administration. Have experience with automation with Chef/Puppet/Salt/Ansible/etc. Have thorough understanding of network protocols and troubleshooting on network devices More ❯
forefront of technology, committed to ensuring our clients have the best possible experience with our platform. As we grow, we're looking for a TechnicalAccountManager to join our dynamic Customer Success team. Are you a proactive problem-solver with a knack for building customer relationships … As a Tech AccountManager, you'll be the go-to person for our clients, providing top-notch support and ensuring they get the most out of our technology platform. You'll tackle issues head-on, collaborate with various teams, and focus on driving customer success and engagement. … Key Responsibilities: Act as the main point of contact for clients, ensuring they receive excellent support and service. Offer technical assistance and guide clients through platform challenges, troubleshooting as needed. Build and maintain strong client relationships, understanding their goals and providing tailored solutions. Identify and champion opportunities for process More ❯
As a TechnicalAccountManager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support … strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Key job responsibilities Every day will bring new and … business-critical events including product launches, migrations, and modernizations for your customers on AWS. Minimum Requirements Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. Internal enterprise or external customer-facing experience with the ability More ❯
help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and … use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership More ❯
Summary: We are seeking an experienced TechnicalAccountManager to support a critical government-related entity in achieving their goals. This role requires an active TS/SCI clearance and involves working both remotely and on-site in Dayton, Ohio. The successful candidate will act as a … trusted liaison, providing technical training, solving complex issues, and ensuring continuous value attainment for our clients. This role is ideal for someone with a strong technical background, particularly in NoSQL technologies, containerization, and cloud services, who also has experience working with government clients. The candidate must have excellent … communication skills and the ability to act as a bridge between customers and the internal team, providing valuable feedback and solving technical issues. Location: Ohio, USA This role is in a hybrid capacity, working both remotely and in the field in Dayton, Ohio. Relocation support will be provided, and More ❯
and Make History." As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical … Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a TechnicalAccountManager, you will be the primary technical … individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. More ❯
help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and … use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership More ❯
help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and use … of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding More ❯
customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Sr. TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and … use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership More ❯
