Second Line Support Engineer (SC Cleared)
- Location
- Greater London, England, United Kingdom
Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive. Configure and support end-user hardware (laptops, mobiles, printers) and software (M365, MDM, VPN). Perform root cause analysis and document fixes within the knowledge base. Support user onboarding, device provisioning, and basic user training. Escalate complex issues ...