Sr. IT Support Engineer
- Location
- St Asaph, Wales, United Kingdom
patching, endpoint management and compliance with enterprise standards. Work with remote infrastructure teams to support Windows Server, file permissions, backups, switches, wireless access points, VPN, DNS, DHCP, firewalls, comms rooms and local racks. Security, compliance and operational resilience Respond to endpoint security alerts and support cyber incident, vulnerability remediation … knowledge. Practical understanding of endpoint management, application deployment, patching and device compliance. Sound networking knowledge, including TCP/IP, DNS, DHCP, Wi‐Fi, VPN and basic firewall concepts. Working knowledge of Windows Server, virtualisation, file services, permissions and backup monitoring. Experience with an ITSM platform such as ServiceNow and disciplined ...