IT Support Analyst
- Hiring Organisation
- Amtis Professional Ltd
- Location
- Sevenoaks, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £32000/annum
active users, plus drivers) Troubleshoot and resolve issues with Windows desktops, laptops, peripherals, printers, and basic networking Support remote/home workers, including VPN and connectivity issues Escalate more complex issues where appropriate, while owning them through to resolution Microsoft 365 & Endpoint Management Provision and deprovision users in Microsoft … Windows 10/11 desktop support o Microsoft 365 (Exchange Online, Teams, basic admin) o Basic networking (TCP/IP, DNS, DHCP, VPN concepts) o Printers, Wi-Fi, and general office connectivity issues Comfortable building and troubleshooting PCs and laptops (hardware swaps, diagnostics) Strong people skills – able to support everyone ...