and Linux Knowledge of voice prioritization including QoS and VLANS Proficient in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies More ❯
Why Join Us? Advanced Tech Environment: Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Diverse Responsibilities: Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure. Cross-Functional Collaboration: Engage directly with vendors and internal teams on critical infrastructure projects. Career Growth Potential: Opportunity to lead UC-related migrations, upgrades, and technical innovations. Supportive … Team Culture: Collaborate with skilled IT professionals in a fast-paced, problem-solving environment. Key Role Responsibilities: Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi). Troubleshoot voice, network, and connectivity issues swiftly. Liaise with third-party vendors for system support and enhancements. Monitor system health and drive continual improvements. Maintain architecture documentation and ensure compliance. … Provide technical training and project participation for UC upgrades and integrations. Key Attributes Required: Strong background in UC or telecoms technical roles. Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms. Familiarity with networking concepts (QoS, VLANs, firewalls). Strong problem-solving and communication skills. More ❯
Communications (UC) Telecoms Specialist Why Join Us? Advanced Tech Environment : Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Diverse Responsibilities : Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure. Cross-Functional Collaboration : Engage directly with vendors and internal teams on critical infrastructure projects. Career Growth Potential : Opportunity to lead UC-related migrations, upgrades … and technical innovations. Supportive Team Culture : Collaborate with skilled IT professionals in a fast-paced, problem-solving environment. Key Role Responsibilities : Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi). Troubleshoot voice, network, and connectivity issues swiftly. Liaise with third-party vendors for system support and enhancements. Monitor system health and drive continual improvements. Maintain architecture … documentation and ensure compliance. Provide technical training and project participation for UC upgrades and integrations. Key Attributes Required : Strong background in UC or telecoms technical roles. Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms. Familiarity with networking concepts (QoS, VLANs, firewalls). Strong problem-solving and communication skills. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
Pontypridd, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ignite Digital Search Ltd
maintain, and support Cisco network infrastructure including switches, firewalls, and access points Deliver secure and efficient VPN WAN LAN and wireless networking solutions Support and maintain voice systems including VoIP platforms Collaborate with technical teams and stakeholders on strategic digital transformation projects Ensure service continuity, system resilience, and cyber security best practices Required Skills and Experience Strong practical experience with More ❯
Experience Required: Windows Desktop (7/8/10) and Servers (Windows Server 2008/2012) Active Directory, Group Policy, DHCP/DNS Back up and DR Networks - IP, VOIP, and basic knowledge of routing, switching, firewalls and wireless technologies More ❯
professional manner. Use vendor-provided and internal diagnostic tools to perform hands-on desktop-level troubleshooting. Support a wide range of systems and applications including desktop OSs, Microsoft Office, VOIP phones, SharePoint, and unified communications platforms. Interact directly with customers in-person or over the phone to accurately capture service needs. Contribute to the continuous improvement of IT service delivery More ❯
clearance that have worked in a NOC type environment before (ideally in a military setting) There are several teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN,Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has a slightly different job description, so see below for all of the info. They key More ❯
wont be stuck resetting passwords all day. Youll be the go-to for all things IT and infrastructure across a growing managed services provider. They're already delivering hosted VoIP, broadband, cloud and M365 to a loyal base of business customers across the UK. Now they need someone technical and ambitious to step in and own the support function. Youll … the process. Build the structure. And when it makes sense, start building a team around you. What youll be doing Running the day-to-day support across hosted services, VoIP, broadband, firewalls, cloud and Microsoft 365 Dealing with escalations, complex issues and hands-on fixes Spotting gaps in process and tools, then making changes that actually stick Supporting internal users … in IT support, ideally within a telecoms, ISP or MSP environment Confident across Microsoft 365, Active Directory, remote support, and basic networking Comfortable with firewalls, routers, switches and hosted VoIP platforms Good problem-solving skills and able to work without being micromanaged Clear communicator, calm under pressure and organised when it matters Bonus points for Experience with 3CX, Horizon or More ❯
Networking - VLANs, routing, NAT, ACL, firewalls (mainly SonicWall), hardware (mainly Unifi) Backups - best practices, monitoring, resolving failures Windows - 10 + 11, Server 2016 + Connectivity - line configuration + troubleshooting VOIP - configuring and maintaining VOIP solutions Must have a full UK driving license with business insurance Desirable: Knowledge of Linux Microsoft qualifications The Package: If successful our client is offering a More ❯
per annum (depending on experience) Office Location: Eastleigh, Hampshire. Alphascan Ltd are an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Position We have an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network and More ❯
per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. The Position Our client has an exciting new position for an experienced, enthusiastic and motivated Senior (3rd Line) Network More ❯
remote monitoring tools. Diagnose and resolve hardware, software, and network issues. Set up and configure new devices, accounts, and applications. Monitor systems, perform installations, updates, and basic maintenance. Troubleshoot VoIP systems (training on 3CX can be provided). Escalate complex issues to 2nd/3rd line teams. Communicate clearly and effectively with users, ensuring high levels of service. Follow ITIL More ❯
DOE we are working with a fast-growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions to businesses across the UK. Supporting cloud, cybersecurity, automation, and VoIP-designed to not just support IT, but to redefine how our clients operate and grow.As part of our continued growth, we are looking for an IT/CRM Support & Projects More ❯
Ability to configure and troubleshoot Multicast • Ability to configure and troubleshoot DMVPN and GRE tunnels • Depending on job assignment, additional specific certifications may be required. • Knowledge and experience with VoIP/collaboration systems • Knowledge and experience with HAIPE-based encryption devices • Knowledge of Virtualization technologies: VMware, Citrix, and Microsoft • Knowledge and experience with data center networking • Experience with firewalls and More ❯
VPN tunnels Preferred Experience: knowledge of and/or experience with one or more of the following is desired RADIUS server experience TACACS experience IPsec site-to-site VPN VoIP Secure Copy Protocol (SCP) Knowledge of NTP Basic understanding of DNS Knowledge of PKI and IKE Linux experience MS Visio HBSS GEM-X PERL Scripting More ❯
or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active Directory, Exchange, and SharePoint. Experience supporting VoIP systems. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work well in a team. Ability to prioritize and manage multiple tasks in a fast-paced More ❯
/protocols/etc). Secret clearance and Sec+ is required for these roles. There are several different teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN, Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has slightly different responsibilities, but the key is the networking knowledge/experience, and they will More ❯
specify system/component performance and interface requirements. Implement specific network solutions to support server requirements to include load-balancing, VPN's, firewall contexts, Traffic Shaping VoiceoverIP (VoIP), GRE Tunneling, IP Security (IPSec), IP Encryption, Media overIP (MoIP), and network address translation (NAT) where appropriate. Must have flexible working hours to be available to support team when More ❯
infrastructures; network administration which includes network access and security; Zero Trust; IT disaster recovery planning and execution; IT inventory control; audio, video, and web conferencing; wireless services; and voice (VoIP) and data services. The Senior Network Engineer is a matrixed role supporting multiple projects and is expected to have the wherewithal to prioritize, over-communicate, plan and tightly coordinate with … core, and Data Center). • Configures and installs network hardware and software to meet requirements and conform to technical Design Standards. Provides in-depth engineering analysis of telecommunications alternatives (VoIP) for government agencies in support of their strategic modernization efforts and telecommunications. • Enhancement design for medium and large-scale telecommunication infrastructures. Provides interface support to telecommunications end users, telecommunications operations More ❯
system/component performance and interface requirements. 8. Implement specific network solutions to support server requirements to include load balancing, VPN's, firewall contexts, Traffic Shaping VoiceoverIP (VoIP), GRE Tunneling, IP Security (IPSec), IP Encryption, Media overIP (MolP), and network address translation (NAT) where appropriate. 9. Configure and maintain organization's network diagrams and accreditations. 10. Oversee More ❯
system/component performance and interface requirements. 13. Implement specific network solutions to support server requirements to include load balancing, VPN's, firewall contexts, Traffic Shaping VoiceoverIP (VoIP), GRE Tunneling, IP Security (IPSec), IP Encryption, Media overIP (MolP), and network address translation (NAT) where appropriate. 14. Configure and maintain organization's network diagrams and accreditations. 15. Oversee More ❯
