perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for … Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage More ❯
perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for … Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage More ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear knowledge articles and keep process guides current and relevant Visit client sites for … Windows and macOS Full UK driving licence and willingness to work on client sites regularly Desirable Server and infrastructure exposure, for example Windows Server, AD, basic networking Experience with VoIP platforms Familiarity with Datto RMM or similar remote management tools CompTIA, Microsoft or ITIL certifications, or a plan to achieve them Benefits and support £300 per month car allowance Mileage More ❯
paced, customer-focused team. What’s in it for you? Salary : £24,000 - £28,000 Location : Fareham - full-time, office-based Tech Variety : Support Microsoft 365, Windows Server, networking, VoIP, virtual environments and more Team Environment : Join a collaborative, close-knit service desk that supports each other and gets the job done Career Growth : Develop your skills with guidance from … a curious mindset Clear communicator, able to speak with users in plain English, not just tech jargon Self-starter attitude, organised, proactive, and reliable Bonus points for experience with VoIP, VPNs, or virtualisation (e.g. Hyper-V or VMware) If you’re looking for a role where you can build your confidence, sharpen your skills, and work with a supportive team More ❯
You’ll work closely with colleagues and partners to deliver infrastructure that’s fast, reliable, and built to scale. Key Responsibilities: ** Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. ** Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing … managing IT infrastructure, including servers, storage, and cloud environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: ** Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. ** Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing … managing IT infrastructure, including servers, storage, and cloud environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a More ❯
You’ll work closely with colleagues and partners to deliver infrastructure that’s fast, reliable, and built to scale. Key Responsibilities: ** Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. ** Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing … managing IT infrastructure, including servers, storage, and cloud environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a More ❯
You’ll work closely with colleagues and partners to deliver infrastructure that’s fast, reliable, and built to scale. Key Responsibilities: ** Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. ** Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing … managing IT infrastructure, including servers, storage, and cloud environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: ** Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. ** Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing … managing IT infrastructure, including servers, storage, and cloud environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a More ❯
issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring … and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated More ❯
issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring … and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated More ❯
issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring … and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated More ❯
issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring … and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated More ❯
issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring … and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated More ❯
North London, London, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining a team who foster personal development and it is a great opportunity to develop your career in a growing company - they value promoting internally and … communication abilities. Demonstrated problem-solving skills with a methodical approach. UK Driving licence and access to vehicle - absolutely essential Desirable: Prior experience in an MSP setting. Familiarity with supporting VoIP systems. Experience in Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a More ❯
responsible for the operational delivery and optimisation of our Cisco-based infrastructure. From ensuring seamless connectivity across LAN/WAN/VPN environments to securing the network and supporting VoIP systems, your expertise will keep our digital services running smoothly. Key Responsibilities Lead the configuration, maintenance, and support of Cisco LAN/WAN/VPN infrastructure Ensure secure and resilient … data and voice services across multiple sites Manage and optimise firewalls, wireless networks, and cybersecurity tools Support and integrate VoIP and unified communication systems Collaborate with IT and digital project teams to deliver infrastructure improvements Oversee network lifecycle management, capacity planning, and business continuity About You Youre an experienced Network Engineer who thrives in complex environments and enjoys taking ownership … Proven experience in Cisco configuration and troubleshooting Strong knowledge of LAN, WAN, VPN, routing, switching, and wireless technologies Understanding of network security firewalls, IDS/IPS, MDM Experience supporting VoIP or voice communication systems Excellent communication and stakeholder engagement skills Desirable Certifications such as CCNA, CCNP, CWNA, ITIL Experience with Cisco Catalyst Switches and ASA 5500/5500-X Firewalls More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
recorded. The person: Degree or equivalent in a computing related subject and/or have proof of a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN … routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer equipment. Adept at reading and interpreting technical documentation and procedure manuals. Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations. More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking More ❯
IT professional with strong compliance, reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery. Key Responsibilities Administer, configure, and secure Microsoft 365 services Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation Manage VoIP platforms (8x8 … data and deliver compliance and client-facing reports What We're Looking For Proven Microsoft 365 administration experience Knowledge of PCI DSS SAQ-D v4 compliance requirements Hands-on VoIP platform support Network/firewall and OS upgrade expertise Advanced Excel and database management skills ISO experience and familiarity with audit frameworks Strong data analysis and reporting capabilities Willingness to More ❯
Leicestershire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
What You’ll Do Act as main contact for the MSP and coordinate support. Provide IT support for hardware, software, and network issues. Configure and troubleshoot network devices and VoIP systems. Maintain accurate documentation and support IT projects. Ensure systems meet security and compliance standards. What You’ll Bring Strong communication and problem-solving skills. Experience working with MSPs. Knowledge … of Microsoft Intune , Azure , Active Directory , and networking. Familiarity with VoIP and telephony systems. Why Apply? Join a supportive, forward-thinking team where collaboration and innovation are valued. Enjoy a hybrid working pattern with flexibility and opportunities to develop your IT expertise. Interested? Apply now to find out more More ❯