in contact center technologies. Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya). Experience with telephony infrastructure, SIP, VoIP, call routing, and network performance related to voice systems. Familiarity with CRM integrations (e.g., Salesforce, Microsoft Dynamics 365) within the contact center environment. Understanding of IVR design and implementation, call More ❯
clearance that have worked in a NOC type environment before (ideally in a military setting) There are several teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN,Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has a slightly different job description, so see below for all of the info. They key More ❯
Burgess Hill, West Sussex, England, United Kingdom
QA
Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations and embrace digital change. Their services include Microsoft 365 optimisation, Azure cloud solutions, VOIP telephony and robust data protection strategies tailored to each client’s needs. What sets Extech Cloud apart is their people-first approach. They focus on simplifying IT for their clients More ❯
clearance that have worked in a NOC type environment before (ideally in a military setting) There are several teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN, Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has a slightly different job description, so see below for all of the info. 1. Mid More ❯
Hold and maintain an 8570 IAT II compliant certification (Sec+). EXPERIENCE 4+ years of IT network support experience Experience supporting DoD networks and classified communication systems. Experience with VoIP call managers Experience with VTC suites Experience using Microsoft Office applications and common troubleshooting tools. Experience using PowerBI, PowerAutomate, and/or PowerApps SKILLS/ABILITIES Strong communication and problem More ❯
level knowledge of Microsoft 365, Azure, and InTune, with hands-on experience in cloud-based administration. Networking: Strong understanding of network configuration, including VLANs, DNS, and DHCP. Experience with VoIP systems is also essential. The Ideal Candidate: Comes from a small company background and is comfortable with a broad, hands-on skill set. Has the desire to take full ownership More ❯
level knowledge of Microsoft 365, Azure, and InTune, with hands-on experience in cloud-based administration. Networking: Strong understanding of network configuration, including VLANs, DNS, and DHCP. Experience with VoIP systems is also essential. The Ideal Candidate: Comes from a small company background and is comfortable with a broad, hands-on skill set. Has the desire to take full ownership More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
Perth, Perth & Kinross, Perth and Kinross, United Kingdom
Michael Page
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
Perth, Perth & Kinross, Perth and Kinross, United Kingdom
Michael Page
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
and keep asset databases and directories up to date. Maintain stock of IT assets. Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections). Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required) Provide a professional and efficient More ❯
NE1, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Real Recruitment
similar expert-level position. Technical Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving and analytical skills. Strong communication and More ❯
Employment Type: Permanent
Salary: £30000 - £37000/annum Bonus/car & Many benefits
s on and problem s varied role. To be considered for this Network & Helpdesk Administrator role, you must have the following attributes: 2-3 years working with LAN, WAN, VoIP and Microsoft environments Strong technical and IT knowledge Ability to work independently and in a team environment. Ability to feel comfortable working with different teams, volunteers and contractors Ability to More ❯
Chelsea, Hans Town, Greater London, United Kingdom
Ritz Recruitment
s on and ‘problem’s varied’ role. To be considered for this Network & Helpdesk Administrator role, you must have the following attributes: 2-3 years working with LAN, WAN, VoIP and Microsoft environments Strong technical and IT knowledge Ability to work independently and in a team environment. Ability to feel comfortable working with different teams, volunteers and contractors Ability to More ❯
new capability for the Department of Air Force. Working/supporting Cisco switching and routing, Visio to support building multiple views of network architecture, F5, VMWare, Microsoft, Citrix, Cisco VOIP, Cisco ISE, Splunk, Palo Alto, security appliances, firewalls, IDS/IPS Familiarity with Air Force policies and environments Oneida Technical Solutions, LLC is an equal opportunity employer and will consider More ❯
across the organisation. What you'll need to succeed Solid knowledge of both Linux and Windows operating systems Familiarity with FreeSwitch and AWS cloud infrastructure Strong understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging Experience supporting Node.js applications and diagnosing server issues Proficiency with SIP analysis tools like Wireshark or packet tracers Excellent troubleshooting and communication skills Relevant certifications More ❯
of experience in Asset Management, IT Asset Management or a related field Experience managing and maintaining IT assets related to network and telephony infrastructure, including routers, switches, PBXs, and VoIP devices, with a focus on accurate inventory tracking and lifecycle management. Ability to collaborate effectively with IT and telecom teams to ensure asset documentation accurately reflects system configurations, technical requirements More ❯
clearance that have worked in a NOC type environment before (ideally in a military setting) There are several teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN,Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has a slightly different job description, so see below for all of the info. They key More ❯
IT issues including MS Office (Exchange O365 Email, Word, Excel), Active Directory, Abobe (PDF), iPhones, Windows desktops and pcs, Intune, end point devices including printers and copiers, Dell products, VOIP, and general networking. Should have prior experience working on an IT Service Desk. Participates in projects and initiatives to advance the operational effectiveness of the Office through cost savings, performance More ❯
