Senior 3rd Line Engineer – Microsoft 365, Networking & Infrastructure
- Hiring Organisation
- Recruitment Revolution
- Location
- Birmingham, West Midlands (County), United Kingdom
- Salary
- £ 70 K
Managed Services operation.What You'll Be Doing• Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution.• Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments.• Diagnose and resolve complex networking issues … multi-customer environment.• Strong hands-on experience providing 3rd Line support across multiple customer environments.• Excellent Microsoft infrastructure knowledge, including Windows Server, Active Directory and Microsoft 365.• Experience supporting Entra ID, Intune and Microsoft Defender.• Strong hands-on networking experience, including DNS, DHCP, VPNs, firewalls, routing ...