Second Line Support
UK
The median Second Line Support salary in the UK is £30,500 per year according to job vacancies posted during the 6 months to 28 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 28 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 356 | 379 | 532 |
| Rank change year-on-year | +23 | +153 | -59 |
| Permanent jobs requiring a 2nd Line Support | 785 | 832 | 1,028 |
| As % of all permanent jobs advertised in the UK | 0.76% | 0.85% | 0.62% |
| As % of the Job Titles category | 0.81% | 0.93% | 0.64% |
| Number of salaries quoted | 720 | 753 | 934 |
| 10th Percentile | £26,000 | £25,000 | £24,250 |
| 25th Percentile | £27,375 | £27,000 | £26,250 |
| Median annual salary (50th Percentile) | £30,500 | £31,500 | £30,000 |
| Median % change year-on-year | -3.17% | +5.00% | +7.14% |
| 75th Percentile | £35,000 | £36,250 | £35,000 |
| 90th Percentile | £40,000 | £40,000 | £38,750 |
| UK excluding London median annual salary | £30,000 | £30,000 | £28,000 |
| % change year-on-year | - | +7.14% | +1.82% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 97,260 | 88,990 | 160,374 |
| % of permanent jobs with a recognized job title | 94.78% | 91.41% | 96.06% |
| Number of salaries quoted | 69,382 | 56,369 | 85,188 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,663 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,173 |
| % change year-on-year | -6.54% | +6.63% | +5.63% |
2nd Line Support
Job Vacancy Trend
Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised.
2nd Line Support
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Support.
2nd Line Support
Salary Histogram
Salary distribution for jobs citing 2nd Line Support over the 6 months to 28 May 2024.
2nd Line Support
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +23 | 708 | £31,000 | -3.13% | 124 |
| UK excluding London | +33 | 649 | £30,000 | - | 100 |
| South East | -25 | 171 | £30,000 | -1.64% | 41 |
| Work from Home | +6 | 151 | £31,250 | -0.79% | 44 |
| North of England | +47 | 131 | £30,000 | +5.26% | 17 |
| London | +6 | 116 | £35,000 | +7.69% | 28 |
| East of England | +51 | 107 | £31,000 | -4.62% | 11 |
| Midlands | +24 | 101 | £29,500 | +6.31% | 13 |
| South West | -6 | 84 | £33,500 | -4.29% | 14 |
| North West | +11 | 64 | £30,000 | +5.26% | 8 |
| West Midlands | +14 | 61 | £29,500 | +7.27% | 7 |
| Yorkshire | +68 | 45 | £31,500 | +14.13% | 7 |
| Scotland | -45 | 41 | £29,000 | +11.54% | 5 |
| East Midlands | +11 | 40 | £30,000 | - | 6 |
| North East | +1 | 22 | £31,000 | -4.62% | 2 |
| Wales | +8 | 12 | £27,500 | +12.67% | 1 |
| Northern Ireland | +20 | 2 | £38,750 | +21.09% |
2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 28 May 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Support in the job title.
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2nd Line Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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