Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 29 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 May 2024
Same period 2023 Same period 2022
Rank 231 179 320
Rank change year-on-year -52 +141 -15
Permanent jobs citing Customer Requirements 1,275 2,052 2,126
As % of all permanent jobs advertised in the UK 1.23% 2.11% 1.28%
As % of the Processes & Methodologies category 1.47% 2.21% 1.33%
Number of salaries quoted 680 605 931
10th Percentile £28,500 £31,262 £33,250
25th Percentile £36,213 £37,500 £43,500
Median annual salary (50th Percentile) £50,000 £57,500 £57,734
Median % change year-on-year -13.04% -0.40% +0.41%
75th Percentile £65,000 £80,000 £75,000
90th Percentile £80,000 £91,250 £95,000
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 86,886 92,843 159,778
As % of all permanent jobs advertised in the UK 84.13% 95.56% 95.90%
Number of salaries quoted 60,763 54,795 82,800
10th Percentile £29,250 £34,000 £33,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,899 £60,000
Median % change year-on-year -9.69% +1.50% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +9.38%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 29 May 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 29 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -34 1,195 £50,000 -13.04% 583
UK excluding London -51 1,090 £48,500 -7.62% 508
South East -43 355 £46,250 -7.50% 102
Work from Home -36 353 £55,000 -16.67% 186
Midlands +75 343 £50,000 - 112
West Midlands +81 245 £57,500 +9.52% 77
North of England -5 156 £50,000 -9.09% 128
London -68 137 £70,000 -6.67% 98
South West -62 122 £44,000 -13.73% 66
North West +8 100 £50,000 -4.76% 71
East Midlands +11 98 £30,000 -26.83% 35
East of England -84 86 £55,000 -4.35% 68
Yorkshire +32 51 £55,000 - 40
Scotland -197 16 £42,500 -13.27% 39
Wales -63 15 £32,500 -12.51% 10
Northern Ireland +23 11 - - 7
North East +7 11 £40,250 -25.12% 19

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (2.67%) Microsoft Exchange
2 16 (1.25%) SharePoint
3 9 (0.71%) Confluence
4 6 (0.47%) Apache
4 6 (0.47%) IIS
4 6 (0.47%) Tomcat
5 5 (0.39%) JBoss
5 5 (0.39%) Kinematics
5 5 (0.39%) SharePoint 2010
5 5 (0.39%) SharePoint 2013
5 5 (0.39%) WebLogic
5 5 (0.39%) WebSphere
5 5 (0.39%) WildFly
6 4 (0.31%) CMS
7 3 (0.24%) Umbraco
8 2 (0.16%) Adobe Experience Manager
8 2 (0.16%) Blackberry Enterprise Server
8 2 (0.16%) Oracle SOA Suite
8 2 (0.16%) Oracle Workflow
9 1 (0.078%) WinCC
Applications
1 298 (23.37%) Microsoft Office
2 220 (17.25%) Microsoft Excel
3 27 (2.12%) Microsoft PowerPoint
4 18 (1.41%) Simulink
5 16 (1.25%) Microsoft Project
6 14 (1.10%) SOLIDWORKS
7 13 (1.02%) MS Visio
8 12 (0.94%) Spreadsheet
9 10 (0.78%) OrCAD
10 9 (0.71%) Solid Edge
11 8 (0.63%) Stateflow
12 6 (0.47%) InVision
12 6 (0.47%) Sketch
13 5 (0.39%) AutoCAD
13 5 (0.39%) Trello
14 4 (0.31%) CANalyzer
15 1 (0.078%) Siemens NX
Business Applications
1 9 (0.71%) Dynamics CRM
2 7 (0.55%) Teamcenter
3 5 (0.39%) Oracle ERP
3 5 (0.39%) Remedy ITSM
4 4 (0.31%) SAP WM
5 2 (0.16%) Dynamics NAV
5 2 (0.16%) Oracle Applications
5 2 (0.16%) Oracle Cash Management
5 2 (0.16%) Oracle EBS
5 2 (0.16%) Oracle EBS R12
5 2 (0.16%) Primavera
5 2 (0.16%) SAP S/4HANA
5 2 (0.16%) Workfront
6 1 (0.078%) Elite 3E
6 1 (0.078%) HiPortfolio
6 1 (0.078%) Maximo
6 1 (0.078%) SAP ERP
6 1 (0.078%) SAP SD
Cloud Services
1 104 (8.16%) Azure
2 70 (5.49%) Microsoft 365
3 65 (5.10%) SaaS
4 62 (4.86%) AWS
5 42 (3.29%) Power Platform
6 25 (1.96%) Azure DevOps
6 25 (1.96%) Cloud Computing
7 18 (1.41%) Entra ID
8 17 (1.33%) Dynamics 365
9 11 (0.86%) GCP
9 11 (0.86%) Power Automate
10 8 (0.63%) PaaS
11 7 (0.55%) Google Sheets
11 7 (0.55%) PowerApps
12 5 (0.39%) IaaS
12 5 (0.39%) WhatsApp
13 4 (0.31%) GitHub
13 4 (0.31%) Google Analytics
13 4 (0.31%) Snowflake
14 3 (0.24%) Google Data Studio
Communications & Networking
1 51 (4.00%) WAN
2 33 (2.59%) Firewall
3 29 (2.27%) TCP/IP
4 27 (2.12%) VPN
4 27 (2.12%) Wireless
5 26 (2.04%) Internet
5 26 (2.04%) LAN
6 25 (1.96%) SD-WAN
7 21 (1.65%) DNS
8 20 (1.57%) 5G
9 17 (1.33%) BGP
9 17 (1.33%) MPLS
10 16 (1.25%) Ethernet
10 16 (1.25%) Wi-Fi
11 15 (1.18%) HTTP
11 15 (1.18%) RS-232
11 15 (1.18%) SAN
11 15 (1.18%) Unified Communications
12 14 (1.10%) DHCP
13 12 (0.94%) SSL
Database & Business Intelligence
1 47 (3.69%) SQL Server
2 30 (2.35%) Power BI
3 23 (1.80%) NoSQL
4 14 (1.10%) MongoDB
5 10 (0.78%) GIS
6 9 (0.71%) Data Warehouse
7 8 (0.63%) Geospatial Data
8 7 (0.55%) MySQL
9 6 (0.47%) Relational Database
9 6 (0.47%) SQL Server Analysis Services
10 5 (0.39%) Big Data
10 5 (0.39%) SQL Server Reporting Services
11 4 (0.31%) DTS
11 4 (0.31%) PowerPivot
11 4 (0.31%) Redis
12 3 (0.24%) Amazon RDS
12 3 (0.24%) Elasticsearch
12 3 (0.24%) Looker
12 3 (0.24%) PostgreSQL
13 2 (0.16%) Data Lake
Development Applications
1 47 (3.69%) JIRA
2 34 (2.67%) Git
3 24 (1.88%) Subversion
4 20 (1.57%) Rational DOORS
5 19 (1.49%) Visual Studio
6 16 (1.25%) GitLab
7 9 (0.71%) Rational Rhapsody
8 7 (0.55%) Eclipse
9 6 (0.47%) Jenkins
10 5 (0.39%) LabVIEW
10 5 (0.39%) NUnit
11 4 (0.31%) CANoe
12 3 (0.24%) Bitbucket
12 3 (0.24%) SonarQube
13 2 (0.16%) Burp Suite
13 2 (0.16%) Cypress.io
13 2 (0.16%) Hudson
13 2 (0.16%) Selenium
13 2 (0.16%) SoapUI
13 2 (0.16%) WebDriver
General
1 561 (44.00%) Social Skills
2 382 (29.96%) Analytical Skills
3 279 (21.88%) Finance
4 194 (15.22%) Organisational Skills
5 191 (14.98%) Marketing
6 155 (12.16%) Influencing Skills
7 144 (11.29%) Retail
8 83 (6.51%) Presentation Skills
9 82 (6.43%) Electronics
10 80 (6.27%) Manufacturing
11 49 (3.84%) Inclusion and Diversity
12 43 (3.37%) Telecoms
13 36 (2.82%) Aerospace
13 36 (2.82%) Legal
14 34 (2.67%) Automotive
15 29 (2.27%) Games
16 27 (2.12%) Public Sector
17 23 (1.80%) Law
18 22 (1.73%) Military
19 13 (1.02%) Aviation
Job Titles
1 174 (13.65%) Analyst
2 144 (11.29%) Senior
3 120 (9.41%) Product Analyst
3 120 (9.41%) Sales Analyst
4 110 (8.63%) Architect
5 104 (8.16%) Project Manager
6 84 (6.59%) Support Engineer
7 83 (6.51%) Consultant
8 79 (6.20%) Systems Engineer
9 78 (6.12%) Developer
10 77 (6.04%) Lead
11 68 (5.33%) Solutions Architect
12 56 (4.39%) Development Manager
13 46 (3.61%) Applications Engineer
14 43 (3.37%) Software Engineer
15 31 (2.43%) Network Engineer
16 28 (2.20%) Product Manager
17 27 (2.12%) Business Architect
17 27 (2.12%) Business Solution Architect
18 25 (1.96%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 64 (5.02%) .NET
2 44 (3.45%) HTML
3 40 (3.14%) SOAP
4 38 (2.98%) CSS
4 38 (2.98%) Web Services
5 31 (2.43%) XML
6 29 (2.27%) .NET Framework
7 26 (2.04%) RESTful
8 24 (1.88%) REST
9 23 (1.80%) JSON
10 22 (1.73%) AngularJS
11 19 (1.49%) Node.js
11 19 (1.49%) React
12 15 (1.18%) Qt
12 15 (1.18%) RabbitMQ
13 11 (0.86%) ASP.NET
13 11 (0.86%) jQuery
13 11 (0.86%) NETCONF
13 11 (0.86%) YAML
13 11 (0.86%) YANG
Miscellaneous
1 134 (10.51%) Self-Motivation
2 126 (9.88%) Management Information System
3 56 (4.39%) Data Centre
4 48 (3.76%) IoT
5 43 (3.37%) Driving Licence
6 38 (2.98%) Product Ownership
7 35 (2.75%) Robotics
8 29 (2.27%) Algorithms
9 27 (2.12%) Clustering
9 27 (2.12%) Virtual Team
10 21 (1.65%) Analytical Mindset
11 20 (1.57%) Public Cloud
12 19 (1.49%) Analogue Electronics
13 16 (1.25%) Data Structures
14 15 (1.18%) Embedded Systems
14 15 (1.18%) Hybrid Cloud
15 13 (1.02%) FPGA
15 13 (1.02%) PKI
15 13 (1.02%) Renewable Energy
16 12 (0.94%) Onboarding
Operating Systems
1 124 (9.73%) Windows
2 87 (6.82%) Linux
3 35 (2.75%) Windows Server
4 25 (1.96%) Windows 10
5 18 (1.41%) Unix
6 16 (1.25%) Windows Server 2012
7 15 (1.18%) Windows 7
8 14 (1.10%) AIX
9 13 (1.02%) CentOS
10 12 (0.94%) Ubuntu
11 5 (0.39%) Embedded Linux
12 4 (0.31%) Android
12 4 (0.31%) Apple iOS
13 3 (0.24%) FreeBSD
13 3 (0.24%) Mac OS X
14 2 (0.16%) Oracle Linux
14 2 (0.16%) OS/2
14 2 (0.16%) Red Hat Enterprise Linux
14 2 (0.16%) Windows Server 2008
14 2 (0.16%) Windows XP
Processes & Methodologies
1 429 (33.65%) Problem-Solving
2 289 (22.67%) Agile
3 248 (19.45%) Project Management
4 220 (17.25%) Continuous Improvement
5 217 (17.02%) Customer Service
6 203 (15.92%) Business Development
7 163 (12.78%) Mathematics
8 144 (11.29%) Presales
9 143 (11.22%) Mentoring
10 138 (10.82%) Data Management
11 135 (10.59%) Logistics
12 127 (9.96%) CAD
13 125 (9.80%) Commercial Awareness
14 110 (8.63%) Collaborative Working
15 106 (8.31%) Facilities Management
16 105 (8.24%) Financial Modelling
17 97 (7.61%) Decision-Making
17 97 (7.61%) Software Engineering
18 92 (7.22%) DevOps
19 89 (6.98%) ITIL
Programming Languages
1 122 (9.57%) SQL
2 84 (6.59%) Python
3 71 (5.57%) JavaScript
4 66 (5.18%) C#
5 57 (4.47%) C
6 53 (4.16%) C++
7 32 (2.51%) Java
8 23 (1.80%) PowerShell
9 21 (1.65%) MATLAB
10 20 (1.57%) VB
11 13 (1.02%) ActionScript
12 8 (0.63%) TypeScript
13 7 (0.55%) Bash
13 7 (0.55%) Go
14 5 (0.39%) XAML
15 4 (0.31%) Assembly Language
15 4 (0.31%) Embedded C
15 4 (0.31%) T-SQL
16 3 (0.24%) Perl
16 3 (0.24%) Ruby
Qualifications
1 468 (36.71%) Degree
2 186 (14.59%) Security Cleared
3 89 (6.98%) SC Cleared
4 37 (2.90%) Master's Degree
5 34 (2.67%) DV Cleared
6 24 (1.88%) BPSS Clearance
7 23 (1.80%) HND
8 19 (1.49%) Cisco Certification
9 18 (1.41%) Microsoft Certification
10 14 (1.10%) Computer Science Degree
10 14 (1.10%) DBS Check
11 13 (1.02%) ITIL Certification
12 12 (0.94%) CCNP
12 12 (0.94%) HNC
12 12 (0.94%) PRINCE2 Practitioner
13 11 (0.86%) MBA
14 10 (0.78%) PhD
15 9 (0.71%) CCNA
15 9 (0.71%) Chartered Engineer
15 9 (0.71%) PMI Certification
Quality Assurance & Compliance
1 80 (6.27%) SLA
2 73 (5.73%) PMO
3 48 (3.76%) QA
4 29 (2.27%) ISO 9001
5 26 (2.04%) ISO/IEC 27001
6 16 (1.25%) GDPR
6 16 (1.25%) ISO 26262
7 15 (1.18%) Accessibility
8 11 (0.86%) Actionable Recommendations
8 11 (0.86%) Automotive SPICE
9 10 (0.78%) Cyber Essentials
10 7 (0.55%) ISO 9000
10 7 (0.55%) ISO/IEC 17025
10 7 (0.55%) JTAG
11 5 (0.39%) NCSC
11 5 (0.39%) NIST
12 4 (0.31%) IEC 61131
12 4 (0.31%) ISO/IEC 15288
13 3 (0.24%) Data Quality
13 3 (0.24%) ECSS
System Software
1 67 (5.25%) Active Directory
2 50 (3.92%) Firmware
3 39 (3.06%) VMware Infrastructure
4 29 (2.27%) Docker
5 14 (1.10%) vSphere
6 13 (1.02%) OpenSSH
6 13 (1.02%) VMware ESXi
6 13 (1.02%) XenApp
7 6 (0.47%) Hyper-V
8 5 (0.39%) Embedded Firmware
9 1 (0.078%) FreeRADIUS
9 1 (0.078%) NFS
9 1 (0.078%) Shibboleth
9 1 (0.078%) vCloud
Systems Management
1 26 (2.04%) Kubernetes
2 23 (1.80%) Ansible
3 20 (1.57%) Terraform
4 13 (1.02%) Functional Safety
4 13 (1.02%) IBM BigFix
4 13 (1.02%) Microsoft Intune
4 13 (1.02%) PowerCLI
4 13 (1.02%) vCenter Server
5 12 (0.94%) Backup Exec
5 12 (0.94%) NetBackup
6 7 (0.55%) SCCM
7 6 (0.47%) Endace
8 4 (0.31%) FortiGate
8 4 (0.31%) HP UCMDB
9 3 (0.24%) Dell DRAC
9 3 (0.24%) Fluentd
9 3 (0.24%) Grafana
9 3 (0.24%) logstash
9 3 (0.24%) Prometheus
10 2 (0.16%) WSUS
Vendors
1 304 (23.84%) Microsoft
2 52 (4.08%) Oracle
3 50 (3.92%) VMware
4 46 (3.61%) Cisco
5 36 (2.82%) IBM
6 28 (2.20%) Google
7 26 (2.04%) Apple
8 24 (1.88%) Dell
9 23 (1.80%) Juniper
10 22 (1.73%) Citrix
10 22 (1.73%) IFS
11 20 (1.57%) Adobe
11 20 (1.57%) HP
12 18 (1.41%) Workday
13 17 (1.33%) SAP
13 17 (1.33%) ServiceNow
14 14 (1.10%) NetApp
15 12 (0.94%) Hitachi
15 12 (0.94%) Snow
15 12 (0.94%) Veritas