Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £26,500 per year according to job vacancies posted during the 6 months to 28 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 28 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 397 | 470 | 551 |
| Rank change year-on-year | +73 | +81 | -32 |
| Permanent jobs requiring a Service Desk Analyst | 652 | 608 | 978 |
| As % of all permanent jobs advertised in the UK | 0.64% | 0.62% | 0.59% |
| As % of the Job Titles category | 0.67% | 0.68% | 0.61% |
| Number of salaries quoted | 528 | 497 | 758 |
| 10th Percentile | £21,463 | £21,500 | £20,000 |
| 25th Percentile | £23,500 | £23,500 | £21,406 |
| Median annual salary (50th Percentile) | £26,500 | £26,500 | £25,000 |
| Median % change year-on-year | - | +6.00% | +4.17% |
| 75th Percentile | £30,250 | £33,750 | £29,430 |
| 90th Percentile | £35,075 | £37,500 | £33,750 |
| UK excluding London median annual salary | £25,000 | £25,500 | £24,500 |
| % change year-on-year | -1.96% | +4.08% | +4.26% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 97,260 | 88,990 | 160,374 |
| % of permanent jobs with a recognized job title | 94.78% | 91.41% | 96.06% |
| Number of salaries quoted | 69,382 | 56,369 | 85,188 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,663 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £70,000 | £80,000 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £53,500 | £50,173 |
| % change year-on-year | -6.54% | +6.63% | +5.63% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 28 May 2024.
Service Desk Analyst
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 28 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +68 | 590 | £26,468 | -0.12% | 78 |
| UK excluding London | +52 | 543 | £25,000 | -1.96% | 85 |
| North of England | +109 | 200 | £24,250 | -1.02% | 24 |
| Work from Home | +10 | 131 | £27,588 | +5.10% | 40 |
| North West | +37 | 97 | £23,500 | -6.00% | 10 |
| South East | -56 | 91 | £26,000 | - | 15 |
| London | +73 | 87 | £32,500 | -1.14% | 4 |
| Midlands | +24 | 85 | £27,500 | - | 10 |
| Yorkshire | +114 | 79 | £24,500 | +5.60% | 11 |
| South West | +16 | 65 | £27,500 | +0.92% | 8 |
| East of England | +15 | 61 | £26,500 | +10.42% | 18 |
| West Midlands | +25 | 55 | £25,000 | -12.28% | 6 |
| East Midlands | -1 | 30 | £28,165 | +9.38% | 4 |
| North East | +7 | 24 | £24,500 | -2.00% | 4 |
| Scotland | -75 | 22 | £27,750 | +11.00% | 2 |
| Wales | +8 | 17 | £25,500 | +2.00% | 7 |
| Northern Ireland | - | 2 | £31,500 | - | 2 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 28 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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