The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 109 111 102
Rank change year-on-year
+2 -9
Contract jobs requiring a 1st Line Support 10 13 19
As % of all contract IT jobs located in Berkshire 0.39% 0.52% 0.78%
As % of the Job Titles category 0.44% 0.58% 0.86%
Number of daily rates quoted 2 2 9
Average daily rate
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£135 £138 £150
Average daily rate % change year-on-year
-1.81% -8.33%
90% offered a daily rate of more than £123 £132 £111
10% offered a daily rate of more than £147 £144 £250
UK excluding London average daily rate £120 £108 £123
% change year-on-year
+11.62% -12.24%
Number of hourly rates quoted 7 7 8
Average hourly rate £11.75 £12.50 £10.50
Average hourly rate % change year-on-year
-6.00% +19.04%
90% offered a hourly rate of more than £10.20 £10.70 £10.00
10% offered a hourly rate of more than £14.75 £18.20 £12.63
UK excluding London average hourly rate £12.00 £11.50 £11.00
% change year-on-year
+4.34% +4.54%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2284 2243 2205
As % of all contract IT jobs located in Berkshire 89.01% 89.65% 91.04%
Number of daily rates quoted 1247 1081 958
Average daily rate £385 £370 £370
Average daily rate % change year-on-year
+4.05% -
90% offered a daily rate of more than £225 £225 £195
10% offered a daily rate of more than £515 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 100 56 82
Average hourly rate £19.75 £17.07 £17.50
Average hourly rate % change year-on-year
+15.70% -2.45%
90% offered a hourly rate of more than £11.00 £10.50 £10.88
10% offered a hourly rate of more than £36.50 £21.10 £31.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Berkshire region.

1st Line Support Daily Rate Trend in Berkshire

1st Line Support
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Berkshire region.

1st Line Support Hourly Rate Trend in Berkshire

1st Line Support
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -1 7 - -
Slough +1 2 £120 -7.69% 1
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 July 2015, IT contractor jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 15 (51.72%) Windows
2 14 (48.28%) Active Directory
3 13 (44.83%) Microsoft
4 8 (27.59%) MS Office
5 7 (24.14%) ITIL
5 7 (24.14%) Windows 7
6 6 (20.69%) MS Excel
7 5 (17.24%) Windows XP
8 4 (13.79%) HP
9 3 (10.34%) Retail
9 3 (10.34%) TCP/IP
9 3 (10.34%) Linux
10 2 (6.90%) Microsoft Certification
10 2 (6.90%) Games
10 2 (6.90%) Windows 8
10 2 (6.90%) ServiceNow
11 1 (3.45%) ASP.NET Web API
11 1 (3.45%) Analytical Skills
11 1 (3.45%) Cloud Computing
11 1 (3.45%) Time Management
11 1 (3.45%) Data Protection
11 1 (3.45%) SC Cleared
11 1 (3.45%) Security Cleared
11 1 (3.45%) FMCG
11 1 (3.45%) Android
11 1 (3.45%) SQL Server 2008
11 1 (3.45%) Microsoft Azure
11 1 (3.45%) iPad
11 1 (3.45%) Google Apps
11 1 (3.45%) SQL Server Reporting Services

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 8 (27.59%) MS Office
2 6 (20.69%) MS Excel
Business Applications
1 1 (3.45%) Dynamics CRM
Cloud Services
1 1 (3.45%) Cloud Computing
1 1 (3.45%) Microsoft Azure
1 1 (3.45%) Google Apps
Communications & Networking
1 3 (10.34%) TCP/IP
2 1 (3.45%) DNS
2 1 (3.45%) SAN
2 1 (3.45%) Firewall
2 1 (3.45%) DHCP
2 1 (3.45%) Ethernet
Database & Business Intelligence
1 1 (3.45%) SQL Server
1 1 (3.45%) SQL Server Reporting Services
1 1 (3.45%) SQL Server 2008
General
1 3 (10.34%) Retail
2 2 (6.90%) Games
3 1 (3.45%) Back Office
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) ASP.NET
1 1 (3.45%) WCF
1 1 (3.45%) ASP.NET Web API
Miscellaneous
1 1 (3.45%) EPoS
1 1 (3.45%) NHS
1 1 (3.45%) Smartcard
1 1 (3.45%) Blackberry
1 1 (3.45%) FMCG
1 1 (3.45%) iPad
1 1 (3.45%) Analytical Skills
Operating Systems
1 15 (51.72%) Windows
2 7 (24.14%) Windows 7
3 5 (17.24%) Windows XP
4 3 (10.34%) Linux
5 2 (6.90%) Windows 8
6 1 (3.45%) Android
Processes & Methodologies
1 7 (24.14%) ITIL
2 1 (3.45%) CRM
2 1 (3.45%) Service Management
2 1 (3.45%) ITSM
2 1 (3.45%) Asset Management
2 1 (3.45%) Web Development
2 1 (3.45%) Time Management
2 1 (3.45%) Data Protection
Programming Languages
1 1 (3.45%) C#
Qualifications
1 2 (6.90%) Microsoft Certification
2 1 (3.45%) SC Cleared
2 1 (3.45%) Security Cleared
2 1 (3.45%) MCSE
2 1 (3.45%) CCNA
2 1 (3.45%) Cisco Certification
System Software
1 14 (48.28%) Active Directory
Vendors
1 13 (44.83%) Microsoft
2 4 (13.79%) HP
3 2 (6.90%) ServiceNow
4 1 (3.45%) Remedy
4 1 (3.45%) VMware
4 1 (3.45%) Google