1st Line Support Contracts in Berkshire
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
First Line Support
Rank 99 114 121
Rank change year-on-year
+15 +7
Contract jobs requiring a 1st Line Support 22 24 14
As % of all contract IT jobs located in Berkshire 0.916% 0.762% 0.463%
As % of the Job Titles category 1.007% 0.834% 0.513%
Number of daily rates quoted 9 0 0
Average daily rate £125 - -
UK excluding London average daily rate £110 £105 £88
% change year-on-year
+4.76% +20.00%
Number of hourly rates quoted 8 13 9
Average hourly rate £13.75 £11.00 £10.50
Average hourly rate % change year-on-year
+25.00% +4.76%
UK excluding London average hourly rate £11.50 £11.20 £11.36
% change year-on-year
+2.70% -1.43%
All Job Titles
Berkshire
Contract IT job ads with a match in the
Job Titles category		 2185 2877 2728
As % of all contract IT jobs located in Berkshire 91.00% 91.30% 90.15%
Number of daily rates quoted 902 1030 1038
Average daily rate £363 £350 £350
Average daily rate % change year-on-year
+3.57% -
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 116 126 188
Average hourly rate £24.50 £19.00 £30.38
Average hourly rate % change year-on-year
+28.94% -37.46%
90% offered a hourly rate of more than £14.00 £11.50 £10.50
10% offered a hourly rate of more than £35.00 £45.00 £45.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
1st Line Support
South East

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire 1st Line Support Jobs Demand Trend

1st Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Berkshire region.

Berkshire 1st Line Support Daily Rate Trend

1st Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Berkshire region.

Berkshire 1st Line Support Hourly Rate Trend

1st Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Reading +6 8 £105 -
Slough -5 6 £125 -
Bracknell - 4 £96 -
Maidenhead - 2 £150 -
Newbury -6 1 - -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 13 (37.14%) Microsoft
2 10 (28.57%) Windows
2 10 (28.57%) MS Excel
3 9 (25.71%) MS Office
4 8 (22.86%) Windows XP
4 8 (22.86%) ITIL
4 8 (22.86%) SC Cleared
4 8 (22.86%) Security Cleared
5 7 (20.00%) SLA
5 7 (20.00%) Internet
6 6 (17.14%) ITSM
6 6 (17.14%) Incident Management
6 6 (17.14%) Active Directory
6 6 (17.14%) Citrix
6 6 (17.14%) Windows 7
7 5 (14.29%) WAN
8 4 (11.43%) TCP/IP
8 4 (11.43%) Degree
9 3 (8.571%) Retail
9 3 (8.571%) LAN
10 2 (5.714%) HP
10 2 (5.714%) Cisco
10 2 (5.714%) MCP
10 2 (5.714%) MS Exchange
10 2 (5.714%) Statistics
10 2 (5.714%) Microsoft Certification
10 2 (5.714%) Windows Server 2003
10 2 (5.714%) MCDST
10 2 (5.714%) Windows Server 2008
11 1 (2.857%) iPhone

1st Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.857%) WebSphere
1 1 (2.857%) XML
1 1 (2.857%) HTML
1 1 (2.857%) .NET
Application Platforms
1 2 (5.714%) MS Exchange
Applications
1 10 (28.57%) MS Excel
2 9 (25.71%) MS Office
Communications & Networking
1 7 (20.00%) Internet
2 5 (14.29%) WAN
3 4 (11.43%) TCP/IP
4 3 (8.571%) LAN
5 1 (2.857%) IP Telephony
5 1 (2.857%) ADSL
5 1 (2.857%) Broadband
5 1 (2.857%) PBX
5 1 (2.857%) VPN
5 1 (2.857%) SMTP
5 1 (2.857%) Ethernet
5 1 (2.857%) FTP
5 1 (2.857%) HTTP
Database & Business Intelligence
1 1 (2.857%) SQL Server
General
1 3 (8.571%) Retail
2 1 (2.857%) Finance
Miscellaneous
1 2 (5.714%) Statistics
2 1 (2.857%) iPhone
2 1 (2.857%) Blackberry
2 1 (2.857%) Computer Science
2 1 (2.857%) Management Information System
Operating Systems
1 10 (28.57%) Windows
2 8 (22.86%) Windows XP
3 6 (17.14%) Windows 7
4 2 (5.714%) Windows Server 2003
4 2 (5.714%) Windows Server 2008
5 1 (2.857%) Windows Vista
5 1 (2.857%) Windows 2000
5 1 (2.857%) UNIX
Processes & Methodologies
1 8 (22.86%) ITIL
2 6 (17.14%) ITSM
2 6 (17.14%) Incident Management
3 1 (2.857%) Fault Management
3 1 (2.857%) Disaster Recovery
3 1 (2.857%) Workflow
Programming Languages
1 1 (2.857%) Shell Script
1 1 (2.857%) Java
1 1 (2.857%) PHP
1 1 (2.857%) SQL
Qualifications
1 8 (22.86%) SC Cleared
1 8 (22.86%) Security Cleared
2 4 (11.43%) Degree
3 2 (5.714%) MCP
3 2 (5.714%) Microsoft Certification
3 2 (5.714%) MCDST
4 1 (2.857%) A+ Certification
4 1 (2.857%) MCSE
4 1 (2.857%) CCNP
4 1 (2.857%) CCNA
4 1 (2.857%) Cisco Certification
Quality Assurance & Compliance
1 7 (20.00%) SLA
System Software
1 6 (17.14%) Active Directory
Vendors
1 13 (37.14%) Microsoft
2 6 (17.14%) Citrix
3 2 (5.714%) HP
3 2 (5.714%) Cisco
4 1 (2.857%) VocaLink
4 1 (2.857%) Remedy
4 1 (2.857%) BT
4 1 (2.857%) Oracle
1st Line Support Analyst / Helpdesk Analyst
Berkshire
My client are a leading organisation within their industry and currently have the fantastic opportunity for a 1st Line Support Analyst to join them. You will be the...
Clearwater People Solutions
Rate: £100 - 150 Per Day
Posted: 18 May 2013
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