The first table below looks at the demand for CRM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 43 46 34
Rank change year-on-year
+3 -12
Contract jobs citing CRM 24 31 49
As % of all contract IT jobs located in Reading 2.70% 3.19% 4.08%
As % of the Processes & Methodologies category 3.94% 4.63% 5.93%
Number of daily rates quoted 11 14 16
Average daily rate
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£550 £450 £385
Average daily rate % change year-on-year
+22.22% +16.88%
90% offered a daily rate of more than £400 £378 £310
10% offered a daily rate of more than £625 £518 £538
UK excluding London average daily rate £388 £388 £400
% change year-on-year
- -3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.75 £37.80 £25.00
% change year-on-year
-50.39% +51.20%
Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
609 669 827
As % of all contract IT jobs located in Reading 68.43% 68.76% 68.80%
Number of daily rates quoted 278 285 312
Average daily rate £400 £400 £370
Average daily rate % change year-on-year
- +8.10%
90% offered a daily rate of more than £285 £245 £225
10% offered a daily rate of more than £550 £525 £525
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 10 15 10
Average hourly rate £17.07 £30.50 £14.50
Average hourly rate % change year-on-year
-44.03% +110.34%
90% offered a hourly rate of more than £15.05 £14.50 £13.50
10% offered a hourly rate of more than £21.70 £36.85 £36.40
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
CRM
Berkshire

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Reading region.

CRM Daily Rate Trend in Reading

CRM
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Reading region over the 3 months to 23 July 2014.

CRM Daily Rate Histogram in Reading

CRM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Reading region.

CRM Hourly Rate Trend in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 23 July 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 22 (37.29%) Dynamics CRM
2 14 (23.73%) Finance
3 8 (13.56%) Migration
3 8 (13.56%) Microsoft
3 8 (13.56%) SQL
4 7 (11.86%) Oracle
4 7 (11.86%) Salesforce.com
4 7 (11.86%) Retail
4 7 (11.86%) Billing
5 6 (10.17%) SQL Server Integration Services
5 6 (10.17%) SQL Server
5 6 (10.17%) T-SQL
5 6 (10.17%) SAP
6 5 (8.47%) MS Excel
6 5 (8.47%) Data Warehouse
6 5 (8.47%) ERP
6 5 (8.47%) Project Management
6 5 (8.47%) Agile Software Development
6 5 (8.47%) GAP Analysis
6 5 (8.47%) Telecoms
6 5 (8.47%) SC Cleared
6 5 (8.47%) Security Cleared
6 5 (8.47%) Stakeholder Engagement
7 4 (6.78%) Cisco Nexus
7 4 (6.78%) Relational Database
7 4 (6.78%) Force.com
7 4 (6.78%) Back Office
7 4 (6.78%) Technical Architecture
7 4 (6.78%) Cisco
7 4 (6.78%) Juniper

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.08%) SharePoint
2 2 (3.39%) Lync
2 2 (3.39%) SharePoint 2013
2 2 (3.39%) Exchange Server 2013
3 1 (1.69%) BizTalk Server
Applications
1 5 (8.47%) MS Excel
2 3 (5.08%) MS Visio
2 3 (5.08%) MS PowerPoint
2 3 (5.08%) MS Project
3 1 (1.69%) MS Office
Business Applications
1 22 (37.29%) Dynamics CRM
2 2 (3.39%) Oracle CRM
3 1 (1.69%) Oracle Applications
3 1 (1.69%) SAP CRM
3 1 (1.69%) SAP IS-U
3 1 (1.69%) Oracle BRM
3 1 (1.69%) Sage 200
Cloud Services
1 4 (6.78%) Force.com
2 1 (1.69%) Amazon AWS
2 1 (1.69%) SaaS
Communications & Networking
1 4 (6.78%) Broadband
1 4 (6.78%) Cisco Nexus
2 1 (1.69%) TCP/IP
2 1 (1.69%) VPN
2 1 (1.69%) DNS
2 1 (1.69%) SAN
2 1 (1.69%) Internet
2 1 (1.69%) Firewall
2 1 (1.69%) Reverse Proxy
Database & Business Intelligence
1 6 (10.17%) SQL Server
1 6 (10.17%) SQL Server Integration Services
2 5 (8.47%) Data Warehouse
3 4 (6.78%) Relational Database
4 3 (5.08%) SQL Server Reporting Services
4 3 (5.08%) Crystal Reports
5 2 (3.39%) MS Access
5 2 (3.39%) BusinessObjects
5 2 (3.39%) QlikView
5 2 (3.39%) BusinessObjects XI
5 2 (3.39%) SQL Server 2008
6 1 (1.69%) Oracle OLAP
6 1 (1.69%) OLAP
Development Applications
1 2 (3.39%) ERwin
2 1 (1.69%) Oracle APEX
2 1 (1.69%) MSBuild
2 1 (1.69%) Oracle Forms
General
1 14 (23.73%) Finance
2 7 (11.86%) Retail
2 7 (11.86%) Billing
3 5 (8.47%) Telecoms
4 4 (6.78%) Back Office
5 3 (5.08%) Banking
6 2 (3.39%) Marketing
7 1 (1.69%) Law
7 1 (1.69%) Advertising
Job Titles
1 15 (25.42%) Analyst
2 10 (16.95%) Developer
3 8 (13.56%) Business Analyst
4 7 (11.86%) Architect
4 7 (11.86%) Consultant
5 4 (6.78%) Solutions Architect
5 4 (6.78%) Support Engineer
5 4 (6.78%) IP Engineer
5 4 (6.78%) CRM Developer
6 3 (5.08%) Dynamics CRM Developer
6 3 (5.08%) Project Manager
6 3 (5.08%) Field Engineer
7 2 (3.39%) Analyst Developer
7 2 (3.39%) Business Intelligence Analyst
7 2 (3.39%) CRM Consultant
7 2 (3.39%) Business Intelligence Developer
7 2 (3.39%) Test Analyst
7 2 (3.39%) CRM Analyst
7 2 (3.39%) Report Developer
7 2 (3.39%) Salesforce.com Architect
Libraries, Frameworks & Software Standards
1 3 (5.08%) Web Services
2 2 (3.39%) CSS
2 2 (3.39%) HTML
2 2 (3.39%) .NET
2 2 (3.39%) Oracle Fusion
2 2 (3.39%) MDX
3 1 (1.69%) WCF
3 1 (1.69%) RESTful
3 1 (1.69%) Visualforce
3 1 (1.69%) WebCenter
3 1 (1.69%) J2EE
3 1 (1.69%) COM
3 1 (1.69%) SOAP
3 1 (1.69%) XML
3 1 (1.69%) Middleware
Miscellaneous
1 3 (5.08%) DTV
2 2 (3.39%) Mainframe
2 2 (3.39%) Statistics
2 2 (3.39%) IBM Mainframe
2 2 (3.39%) Enterprise Software
3 1 (1.69%) Xbox
3 1 (1.69%) Social Media
3 1 (1.69%) GIS
3 1 (1.69%) Replication
Operating Systems
1 4 (6.78%) Windows
2 2 (3.39%) Windows Server 2008
3 1 (1.69%) Windows 8
3 1 (1.69%) Linux
Processes & Methodologies
1 8 (13.56%) Migration
2 5 (8.47%) Agile Software Development
2 5 (8.47%) ERP
2 5 (8.47%) Project Management
2 5 (8.47%) GAP Analysis
2 5 (8.47%) Stakeholder Engagement
3 4 (6.78%) Data Modelling
3 4 (6.78%) Technical Architecture
4 3 (5.08%) Stakeholder Management
4 3 (5.08%) B2C
4 3 (5.08%) SOA
4 3 (5.08%) Business Intelligence
4 3 (5.08%) Validation
5 2 (3.39%) eTOM
5 2 (3.39%) Waterfall
5 2 (3.39%) Analytics
5 2 (3.39%) User Stories
5 2 (3.39%) Low Latency
5 2 (3.39%) Performance Tuning
5 2 (3.39%) Use Case
Programming Languages
1 8 (13.56%) SQL
2 6 (10.17%) T-SQL
3 3 (5.08%) C#
3 3 (5.08%) Java
4 2 (3.39%) VBA
4 2 (3.39%) PowerShell
4 2 (3.39%) Apex Code
Qualifications
1 5 (8.47%) SC Cleared
1 5 (8.47%) Security Cleared
2 3 (5.08%) Degree
3 1 (1.69%) ISEB
3 1 (1.69%) PRINCE2 Certification
3 1 (1.69%) PMP
3 1 (1.69%) PMI Certification
Quality Assurance & Compliance
1 3 (5.08%) SLA
System Software
1 3 (5.08%) Active Directory
1 3 (5.08%) Hyper-V
2 2 (3.39%) UAG
3 1 (1.69%) VMware ESXi
3 1 (1.69%) KVM
Systems Management
1 2 (3.39%) SCOrch
1 2 (3.39%) Forefront Identity Manager
2 1 (1.69%) Systems Management Server (SMS)
2 1 (1.69%) Puppet
2 1 (1.69%) Opscode Chef
Vendors
1 8 (13.56%) Microsoft
2 7 (11.86%) Oracle
2 7 (11.86%) Salesforce.com
3 6 (10.17%) SAP
4 4 (6.78%) Juniper
4 4 (6.78%) Siebel
4 4 (6.78%) Cisco
5 2 (3.39%) IBM
5 2 (3.39%) Business Objects
6 1 (1.69%) Cognos
6 1 (1.69%) Sage
6 1 (1.69%) Alias
6 1 (1.69%) Netezza
6 1 (1.69%) Eloqua
6 1 (1.69%) ClickSoftware Technologies
Reading, Berkshire
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