The table below looks at the statistics for CRM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 36 39 53
Rank change year-on-year
+3 +14
Contract jobs citing CRM 31 34 17
As % of all contract IT jobs located in Reading 3.65% 3.60% 1.88%
As % of the Processes & Methodologies category 5.03% 5.06% 2.66%
Number of daily rates quoted 5 15 6
Average daily rate
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£400 £525 £463
Average daily rate % change year-on-year
-23.80% +13.51%
90% offered a daily rate of more than £368 £375 £400
10% offered a daily rate of more than £465 £615 £525
UK excluding London average daily rate £389 £389 £390
% change year-on-year
- -0.32%
Number of hourly rates quoted 0 3 2
Average hourly rate - £22.50 £30.00
Average hourly rate % change year-on-year
- -25.00%
UK excluding London average hourly rate £16.00 £20.00 £24.50
% change year-on-year
-20.00% -18.36%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
616 672 638
As % of all contract IT jobs located in Reading 72.47% 71.11% 70.73%
Number of daily rates quoted 310 307 265
Average daily rate £400 £400 £415
Average daily rate % change year-on-year
- -3.61%
90% offered a daily rate of more than £263 £275 £250
10% offered a daily rate of more than £525 £525 £525
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 26 13 20
Average hourly rate £21.55 £19.00 £30.00
Average hourly rate % change year-on-year
+13.42% -36.66%
90% offered a hourly rate of more than £14.50 £15.00 £15.79
10% offered a hourly rate of more than £41.03 £22.35 £32.35
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Reading region.

CRM Daily Rate Trend in Reading

CRM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Reading region.

CRM Hourly Rate Trend in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 29 June 2015, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 30 (46.88%) Dynamics CRM
2 18 (28.13%) Microsoft
3 13 (20.31%) Service Management
3 13 (20.31%) Telecoms
3 13 (20.31%) BizTalk Server
4 11 (17.19%) C#
4 11 (17.19%) SQL Server
4 11 (17.19%) ITIL
5 10 (15.63%) CMS
5 10 (15.63%) Agile Software Development
6 9 (14.06%) Dynamics AX
6 9 (14.06%) Incident Management
7 8 (12.50%) eTOM
7 8 (12.50%) Service Delivery
7 8 (12.50%) Oracle
8 7 (10.94%) XML
8 7 (10.94%) Billing
8 7 (10.94%) System Testing
9 6 (9.38%) Marketing
9 6 (9.38%) PRINCE2
9 6 (9.38%) Management Information System
9 6 (9.38%) Finance
10 5 (7.81%) SQL
10 5 (7.81%) SLA
10 5 (7.81%) MS Excel
10 5 (7.81%) Asset Management
10 5 (7.81%) Mentoring
10 5 (7.81%) Analytical Skills
11 4 (6.25%) Waterfall
11 4 (6.25%) Content Management

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 29 June 2015, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 13 (20.31%) BizTalk Server
2 10 (15.63%) CMS
3 1 (1.56%) SugarCRM
3 1 (1.56%) SharePoint
Applications
1 5 (7.81%) MS Excel
2 1 (1.56%) MS Office
Business Applications
1 30 (46.88%) Dynamics CRM
2 9 (14.06%) Dynamics AX
3 1 (1.56%) Remedy ITSM
3 1 (1.56%) BigMachines
3 1 (1.56%) assyst
Cloud Services
1 2 (3.13%) Microsoft Azure
1 2 (3.13%) SaaS
2 1 (1.56%) Cloud Computing
Communications & Networking
1 1 (1.56%) CTI
1 1 (1.56%) 3G
1 1 (1.56%) 2G
1 1 (1.56%) Cisco ICM
1 1 (1.56%) Radio Access Network
Database & Business Intelligence
1 11 (17.19%) SQL Server
2 1 (1.56%) Data Warehouse
2 1 (1.56%) SQL Server Reporting Services
2 1 (1.56%) SQL Server Integration Services
2 1 (1.56%) BusinessObjects Web Intelligence
2 1 (1.56%) MongoDB
2 1 (1.56%) Oracle Database
2 1 (1.56%) MySQL
Development Applications
1 1 (1.56%) Oracle APEX
1 1 (1.56%) Axure RP
General
1 13 (20.31%) Telecoms
2 7 (10.94%) Billing
3 6 (9.38%) Marketing
3 6 (9.38%) Finance
4 3 (4.69%) Multimedia
5 2 (3.13%) Back Office
5 2 (3.13%) Legal
6 1 (1.56%) Banking
6 1 (1.56%) Retail
Job Titles
1 17 (26.56%) Analyst
2 16 (25.00%) Developer
3 10 (15.63%) Business Analyst
3 10 (15.63%) Consultant
4 8 (12.50%) CRM Consultant
4 8 (12.50%) Service Desk Engineer
5 5 (7.81%) BizTalk Developer
6 4 (6.25%) Technical Analyst
6 4 (6.25%) Project Manager
6 4 (6.25%) Microsoft Developer
7 3 (4.69%) CRM Analyst
7 3 (4.69%) CRM Developer
7 3 (4.69%) AWS Developer
7 3 (4.69%) Security Analyst
7 3 (4.69%) CRM Business Analyst
8 2 (3.13%) Architect
8 2 (3.13%) Service Analyst
8 2 (3.13%) Report Manager
9 1 (1.56%) Cisco Consultant
9 1 (1.56%) Administrator
Libraries, Frameworks & Software Standards
1 7 (10.94%) XML
2 4 (6.25%) .NET
2 4 (6.25%) JSR 170
3 3 (4.69%) HTML
3 3 (4.69%) CSS
3 3 (4.69%) XHTML
3 3 (4.69%) Ajax
4 2 (3.13%) ASP.NET
5 1 (1.56%) Ruby on Rails
5 1 (1.56%) Mason
5 1 (1.56%) Visualforce
5 1 (1.56%) Sinatra
Miscellaneous
1 6 (9.38%) Management Information System
2 5 (7.81%) Analytical Skills
3 3 (4.69%) User Experience
3 3 (4.69%) Semantic Web
4 1 (1.56%) Digital Media
4 1 (1.56%) Mobile App
4 1 (1.56%) IVR
4 1 (1.56%) Data Structures
Operating Systems
1 1 (1.56%) UNIX
1 1 (1.56%) Windows
1 1 (1.56%) Windows Phone
Processes & Methodologies
1 13 (20.31%) Service Management
2 11 (17.19%) ITIL
3 10 (15.63%) Agile Software Development
4 9 (14.06%) Incident Management
5 8 (12.50%) Service Delivery
5 8 (12.50%) eTOM
6 7 (10.94%) System Testing
7 6 (9.38%) PRINCE2
8 5 (7.81%) Asset Management
8 5 (7.81%) Mentoring
9 4 (6.25%) Content Management
9 4 (6.25%) Project Management
9 4 (6.25%) Waterfall
9 4 (6.25%) RDF
10 3 (4.69%) Workflow
10 3 (4.69%) Technical Architecture
10 3 (4.69%) Continuous Delivery
11 2 (3.13%) Continuous Improvement
11 2 (3.13%) Data Migration
11 2 (3.13%) Business Analysis
Programming Languages
1 11 (17.19%) C#
2 5 (7.81%) SQL
3 4 (6.25%) JavaScript
4 2 (3.13%) Java
5 1 (1.56%) PHP
5 1 (1.56%) T-SQL
5 1 (1.56%) VBScript
5 1 (1.56%) Ruby
5 1 (1.56%) Apex Code
5 1 (1.56%) Data Analysis Expressions (DAX)
Qualifications
1 2 (3.13%) PMP
1 2 (3.13%) PMI Certification
1 2 (3.13%) Degree
1 2 (3.13%) SC Cleared
1 2 (3.13%) Security Cleared
2 1 (1.56%) ITIL Certification
Quality Assurance & Compliance
1 5 (7.81%) SLA
2 1 (1.56%) ISO 14001
2 1 (1.56%) ISO/IEC 27001
2 1 (1.56%) QA
Systems Management
1 1 (1.56%) Cisco UCCE
1 1 (1.56%) Cisco UCCX
1 1 (1.56%) Cisco CUCM
Vendors
1 18 (28.13%) Microsoft
2 8 (12.50%) Oracle
3 3 (4.69%) Remedy
3 3 (4.69%) Huawei
4 1 (1.56%) Eloqua
4 1 (1.56%) Business Objects
4 1 (1.56%) Siebel
4 1 (1.56%) Cisco
4 1 (1.56%) Genesys
4 1 (1.56%) Peregrine
4 1 (1.56%) Salesforce.com
Reading
Mason Frank
Posted: 18 days ago