The table below looks at the statistics for CRM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 12 56 30
Rank change year-on-year
+44 -26
Contract jobs citing CRM 82 16 52
As % of all contract IT jobs located in Reading 8.28% 1.82% 5.35%
As % of the Processes & Methodologies category 10.90% 2.58% 7.25%
Number of daily rates quoted 37 8 30
Average daily rate £400 £325 £400
Average daily rate % change year-on-year
+23.07% -18.75%
90% offered a daily rate of more than £238 £303 £299
10% offered a daily rate of more than £500 £529 £501
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £30.25
UK excluding London average hourly rate £18.75 £20.00 £15.00
% change year-on-year
-6.26% +33.33%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
752 620 717
As % of all contract IT jobs located in Reading 75.96% 70.45% 73.77%
Number of daily rates quoted 438 345 365
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £250 £255
10% offered a daily rate of more than £535 £525 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 20 7 21
Average hourly rate £45.00 £55.65 £16.00
Average hourly rate % change year-on-year
-19.13% +247.81%
90% offered a hourly rate of more than £15.00 £17.50 £15.00
10% offered a hourly rate of more than £63.00 £55.65 £180.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Reading region.

CRM Daily Rate Trend in Reading

CRM
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Reading region over the 3 months to 14 February 2016.

CRM Daily Rate Histogram in Reading

CRM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Reading region.

CRM Hourly Rate Trend in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 14 February 2016, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 37 (28.91%) Dynamics CRM
2 32 (25.00%) Microsoft
3 28 (21.88%) ITIL
3 28 (21.88%) Service Management
4 27 (21.09%) Incident Management
4 27 (21.09%) Ticket Management
5 23 (17.97%) SharePoint
6 21 (16.41%) Billing
7 17 (13.28%) SLA
7 17 (13.28%) Front Office
8 16 (12.50%) Degree
8 16 (12.50%) C#
9 15 (11.72%) Telecoms
10 14 (10.94%) ERP
10 14 (10.94%) Huawei
10 14 (10.94%) Team Foundation Server
11 13 (10.16%) Marketing
11 13 (10.16%) eTOM
11 13 (10.16%) MS Excel
12 12 (9.38%) SQL
12 12 (9.38%) .NET
12 12 (9.38%) Agile Software Development
12 12 (9.38%) User Acceptance Testing
13 11 (8.59%) Unit Testing
13 11 (8.59%) Windows
13 11 (8.59%) Data Modelling
13 11 (8.59%) Finance
14 10 (7.81%) CMS
14 10 (7.81%) SQL Server
14 10 (7.81%) User Experience

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 14 February 2016, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 23 (17.97%) SharePoint
2 10 (7.81%) CMS
3 8 (6.25%) BizTalk Server
4 1 (0.78%) Node.js
4 1 (0.78%) OpenStack
4 1 (0.78%) SharePoint 2013
Applications
1 13 (10.16%) MS Excel
2 5 (3.91%) MS Office
3 4 (3.13%) MS PowerPoint
4 2 (1.56%) MS Visio
5 1 (0.78%) Adobe Creative Suite
5 1 (0.78%) Adobe Illustrator
5 1 (0.78%) Photoshop
Business Applications
1 37 (28.91%) Dynamics CRM
2 5 (3.91%) Eloqua
3 1 (0.78%) Dynamics AX
3 1 (0.78%) Dynamics NAV
3 1 (0.78%) Oracle CRM
Cloud Services
1 8 (6.25%) Microsoft Azure
2 2 (1.56%) Cloud Computing
2 2 (1.56%) Force.com
2 2 (1.56%) Scribe Online
2 2 (1.56%) Taleo
3 1 (0.78%) IaaS
3 1 (0.78%) Office 365
Communications & Networking
1 3 (2.34%) CTI
2 1 (0.78%) 4G
2 1 (0.78%) Broadband
2 1 (0.78%) LAN
2 1 (0.78%) Network Security
2 1 (0.78%) SAN
2 1 (0.78%) WAN
2 1 (0.78%) Wireless
Database & Business Intelligence
1 10 (7.81%) SQL Server
2 6 (4.69%) Data Warehouse
3 4 (3.13%) SQL Server Integration Services
4 3 (2.34%) MS Access
4 3 (2.34%) SQL Server Reporting Services
5 1 (0.78%) DB2
5 1 (0.78%) MySQL
5 1 (0.78%) RDBMS
5 1 (0.78%) Relational Database
5 1 (0.78%) SQL Server 2012
Development Applications
1 14 (10.94%) Team Foundation Server
2 2 (1.56%) Visual Studio
3 1 (0.78%) Axure RP
3 1 (0.78%) JIRA
General
1 21 (16.41%) Billing
2 17 (13.28%) Front Office
3 15 (11.72%) Telecoms
4 13 (10.16%) Marketing
5 11 (8.59%) Finance
6 5 (3.91%) Banking
7 4 (3.13%) Retail
8 3 (2.34%) Legal
9 2 (1.56%) Electronics
10 1 (0.78%) Advertising
10 1 (0.78%) Dutch Language
10 1 (0.78%) German Language
10 1 (0.78%) Manufacturing
10 1 (0.78%) Pharmaceutical
Job Titles
1 20 (15.63%) Developer
2 17 (13.28%) Incident Manager
3 14 (10.94%) Analyst
3 14 (10.94%) CRM Developer
4 13 (10.16%) Architect
5 12 (9.38%) Dynamics CRM Developer
6 11 (8.59%) Consultant
7 10 (7.81%) Designer
7 10 (7.81%) ICT Manager
7 10 (7.81%) Service Desk Engineer
7 10 (7.81%) UX Designer
8 8 (6.25%) .NET Developer
8 8 (6.25%) Project Manager
9 7 (5.47%) Business Analyst
9 7 (5.47%) CRM Manager
9 7 (5.47%) Solutions Architect
10 6 (4.69%) CRM Consultant
10 6 (4.69%) SQL Developer
11 5 (3.91%) Core Network Engineer
11 5 (3.91%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 12 (9.38%) .NET
2 7 (5.47%) WCF
2 7 (5.47%) Web Services
3 3 (2.34%) Middleware
3 3 (2.34%) SAP PI
4 2 (1.56%) Velocity
5 1 (0.78%) COM
5 1 (0.78%) CSS
5 1 (0.78%) HTML
5 1 (0.78%) REST
Miscellaneous
1 10 (7.81%) Analytical Skills
1 10 (7.81%) User Experience
2 7 (5.47%) Enterprise Software
3 6 (4.69%) Data Centre
4 4 (3.13%) Computer Science
4 4 (3.13%) Social Media
5 3 (2.34%) Digital Media
5 3 (2.34%) Foreign Exchange (FX)
5 3 (2.34%) SCADA
5 3 (2.34%) W3C
6 2 (1.56%) Hybrid Cloud
7 1 (0.78%) Life Science
7 1 (0.78%) Private Cloud
7 1 (0.78%) Public Cloud
Operating Systems
1 11 (8.59%) Windows
2 8 (6.25%) Windows Server
3 2 (1.56%) Apple iOS
4 1 (0.78%) Unix
4 1 (0.78%) Windows Server 2008
4 1 (0.78%) Windows Server 2012
Processes & Methodologies
1 28 (21.88%) ITIL
1 28 (21.88%) Service Management
2 27 (21.09%) Incident Management
2 27 (21.09%) Ticket Management
3 14 (10.94%) ERP
4 13 (10.16%) eTOM
5 12 (9.38%) Agile Software Development
5 12 (9.38%) User Acceptance Testing
6 11 (8.59%) Data Modelling
6 11 (8.59%) Unit Testing
7 9 (7.03%) Responsive Web Design
7 9 (7.03%) Usability Testing
7 9 (7.03%) Web Design
8 8 (6.25%) Migration
9 7 (5.47%) Contact Management
9 7 (5.47%) Data Management
9 7 (5.47%) Project Management
10 5 (3.91%) Business Intelligence
10 5 (3.91%) Content Management
10 5 (3.91%) Stakeholder Management
Programming Languages
1 16 (12.50%) C#
2 12 (9.38%) SQL
3 3 (2.34%) XAML
4 2 (1.56%) T-SQL
5 1 (0.78%) Java
5 1 (0.78%) JavaScript
5 1 (0.78%) VBA
Qualifications
1 16 (12.50%) Degree
2 4 (3.13%) Security Cleared
3 3 (2.34%) ISTQB
3 3 (2.34%) ISTQB Advanced Certification
3 3 (2.34%) PMI Certification
3 3 (2.34%) PMP
4 1 (0.78%) DV Cleared
4 1 (0.78%) SC Cleared
Quality Assurance & Compliance
1 17 (13.28%) SLA
2 3 (2.34%) Solvency II
3 2 (1.56%) ISO 14001
3 2 (1.56%) ISO/IEC 27001
4 1 (0.78%) Data Quality
4 1 (0.78%) QA
System Software
1 2 (1.56%) Active Directory
2 1 (0.78%) VMware Infrastructure
Systems Management
1 1 (0.78%) SCCM
Vendors
1 32 (25.00%) Microsoft
2 14 (10.94%) Huawei
3 9 (7.03%) Salesforce.com
4 8 (6.25%) SAP
5 5 (3.91%) Aprimo
5 5 (3.91%) Marketo
5 5 (3.91%) Oracle
6 4 (3.13%) Adobe
7 3 (2.34%) BT
7 3 (2.34%) FatWire
7 3 (2.34%) Guidewire
7 3 (2.34%) hybris
7 3 (2.34%) MuleSoft
7 3 (2.34%) Pega
7 3 (2.34%) Siebel
7 3 (2.34%) Sitecore
8 2 (1.56%) iManage
8 2 (1.56%) VMware
9 1 (0.78%) Alias
9 1 (0.78%) Xamarin
Reading, Berkshire
Experis Ltd
Rate: £140.00 - £150.00 per day
Posted: 2 days ago
Reading, Berkshire
Crimson Ltd
Rate: £450 - £475 per day
Posted: 3 days ago
Reading, Berkshire
Austin Fraser
Rate: £350 - £400 per annum
Posted: 6 days ago
Reading
G2 Recruitment
Rate: Market related
Posted: 11 days ago