The first table below looks at the demand for CRM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 40 34 37
Rank change year-on-year
-6 +3
Contract jobs citing CRM 26 33 51
As % of all contract IT jobs located in Reading 2.94% 3.56% 4.17%
As % of the Processes & Methodologies category 4.28% 5.06% 6.10%
Number of daily rates quoted 12 16 18
Average daily rate
Keep up to 90%
of your Daily Rate
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£538 £450 £405
Average daily rate % change year-on-year
+19.44% +11.11%
90% offered a daily rate of more than £405 £375 £326
10% offered a daily rate of more than £623 £513 £523
UK excluding London average daily rate £400 £386 £400
% change year-on-year
+3.55% -3.43%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.75 £36.90 £25.00
% change year-on-year
-49.18% +47.60%
Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
608 652 836
As % of all contract IT jobs located in Reading 68.70% 70.41% 68.36%
Number of daily rates quoted 281 281 308
Average daily rate £400 £400 £370
Average daily rate % change year-on-year
- +8.10%
90% offered a daily rate of more than £285 £224 £228
10% offered a daily rate of more than £550 £525 £513
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 10 13 8
Average hourly rate £18.00 £30.50 £14.50
Average hourly rate % change year-on-year
-40.98% +110.34%
90% offered a hourly rate of more than £15.30 £22.85 £13.50
10% offered a hourly rate of more than £21.40 £37.50 £40.20
UK excluding London average hourly rate £25.00 £31.00 £31.00
% change year-on-year
-19.35% -
CRM
Berkshire

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Reading region.

CRM Daily Rate Trend in Reading

CRM
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Reading region over the 3 months to 1 August 2014.

CRM Daily Rate Histogram in Reading

CRM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Reading region.

CRM Hourly Rate Trend in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 1 August 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 23 (41.07%) Dynamics CRM
2 13 (23.21%) Finance
3 9 (16.07%) Microsoft
4 8 (14.29%) Migration
5 7 (12.50%) Billing
5 7 (12.50%) SQL
6 6 (10.71%) T-SQL
6 6 (10.71%) SAP
6 6 (10.71%) Salesforce.com
6 6 (10.71%) Retail
7 5 (8.93%) SQL Server Integration Services
7 5 (8.93%) Agile Software Development
7 5 (8.93%) GAP Analysis
7 5 (8.93%) Back Office
7 5 (8.93%) MS Excel
7 5 (8.93%) Cisco
7 5 (8.93%) SQL Server
7 5 (8.93%) ERP
7 5 (8.93%) Broadband
7 5 (8.93%) SC Cleared
7 5 (8.93%) Security Cleared
7 5 (8.93%) Stakeholder Engagement
8 4 (7.14%) Cisco Nexus
8 4 (7.14%) Relational Database
8 4 (7.14%) Force.com
8 4 (7.14%) Juniper
8 4 (7.14%) Project Management
8 4 (7.14%) Telecoms
8 4 (7.14%) Technical Architecture
9 3 (5.36%) Degree

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.36%) SharePoint
2 2 (3.57%) SharePoint 2013
2 2 (3.57%) Exchange Server 2013
2 2 (3.57%) Lync
3 1 (1.79%) BizTalk Server
Applications
1 5 (8.93%) MS Excel
2 3 (5.36%) MS Visio
2 3 (5.36%) MS Project
2 3 (5.36%) MS PowerPoint
3 1 (1.79%) MS Office
Business Applications
1 23 (41.07%) Dynamics CRM
2 1 (1.79%) SAP IS-U
2 1 (1.79%) SAP CRM
2 1 (1.79%) Sage 200
Cloud Services
1 4 (7.14%) Force.com
2 1 (1.79%) SaaS
Communications & Networking
1 5 (8.93%) Broadband
2 4 (7.14%) Cisco Nexus
3 1 (1.79%) BIG-IP
3 1 (1.79%) Firewall
3 1 (1.79%) 3G
3 1 (1.79%) SMTP
3 1 (1.79%) DHCP
3 1 (1.79%) SNMP
3 1 (1.79%) TCP/IP
3 1 (1.79%) DNS
3 1 (1.79%) FWSM
3 1 (1.79%) Radio Access Network
3 1 (1.79%) Cisco PIX
3 1 (1.79%) Network Security
3 1 (1.79%) Cisco ASA
Database & Business Intelligence
1 5 (8.93%) SQL Server Integration Services
1 5 (8.93%) SQL Server
2 4 (7.14%) Relational Database
3 3 (5.36%) SQL Server Reporting Services
3 3 (5.36%) Data Warehouse
3 3 (5.36%) Crystal Reports
4 2 (3.57%) SQL Server 2008
4 2 (3.57%) BusinessObjects XI
4 2 (3.57%) MS Access
4 2 (3.57%) BusinessObjects
4 2 (3.57%) QlikView
Development Applications
1 1 (1.79%) Oracle APEX
1 1 (1.79%) MSBuild
General
1 13 (23.21%) Finance
2 7 (12.50%) Billing
3 6 (10.71%) Retail
4 5 (8.93%) Back Office
5 4 (7.14%) Telecoms
6 2 (3.57%) Banking
6 2 (3.57%) Marketing
7 1 (1.79%) Law
7 1 (1.79%) Advertising
Job Titles
1 15 (26.79%) Analyst
2 10 (17.86%) Developer
3 8 (14.29%) Business Analyst
3 8 (14.29%) Consultant
4 5 (8.93%) Architect
4 5 (8.93%) IP Engineer
5 4 (7.14%) CRM Developer
5 4 (7.14%) Support Engineer
6 3 (5.36%) Field Engineer
6 3 (5.36%) CRM Consultant
6 3 (5.36%) Project Manager
6 3 (5.36%) Solutions Architect
6 3 (5.36%) Dynamics CRM Consultant
6 3 (5.36%) Dynamics CRM Developer
7 2 (3.57%) CRM Analyst
7 2 (3.57%) Salesforce.com Architect
7 2 (3.57%) Analyst Developer
7 2 (3.57%) Test Analyst
7 2 (3.57%) Business Intelligence Developer
7 2 (3.57%) Business Intelligence Analyst
Libraries, Frameworks & Software Standards
1 2 (3.57%) HTML
1 2 (3.57%) .NET
1 2 (3.57%) CSS
1 2 (3.57%) Web Services
1 2 (3.57%) MDX
2 1 (1.79%) WCF
2 1 (1.79%) XML
2 1 (1.79%) SOAP
2 1 (1.79%) COM
2 1 (1.79%) J2EE
2 1 (1.79%) RESTful
2 1 (1.79%) Visualforce
2 1 (1.79%) Oracle Fusion
Miscellaneous
1 3 (5.36%) DTV
2 2 (3.57%) IBM Mainframe
2 2 (3.57%) Mainframe
2 2 (3.57%) Statistics
3 1 (1.79%) GIS
3 1 (1.79%) Xbox
3 1 (1.79%) Enterprise Software
3 1 (1.79%) Social Media
Operating Systems
1 3 (5.36%) Windows
2 2 (3.57%) Windows Server 2008
3 1 (1.79%) Windows 8
Processes & Methodologies
1 8 (14.29%) Migration
2 5 (8.93%) Agile Software Development
2 5 (8.93%) GAP Analysis
2 5 (8.93%) ERP
2 5 (8.93%) Stakeholder Engagement
3 4 (7.14%) Project Management
3 4 (7.14%) Technical Architecture
4 3 (5.36%) Stakeholder Management
4 3 (5.36%) B2C
5 2 (3.57%) User Acceptance Testing
5 2 (3.57%) Test Scripting
5 2 (3.57%) Data Migration
5 2 (3.57%) Data Mapping
5 2 (3.57%) User Stories
5 2 (3.57%) Low Latency
5 2 (3.57%) Performance Tuning
5 2 (3.57%) Waterfall
5 2 (3.57%) Change Control
5 2 (3.57%) PRINCE2
5 2 (3.57%) Data Modelling
Programming Languages
1 7 (12.50%) SQL
2 6 (10.71%) T-SQL
3 3 (5.36%) C#
3 3 (5.36%) Java
4 2 (3.57%) PowerShell
4 2 (3.57%) Apex Code
4 2 (3.57%) VBA
Qualifications
1 5 (8.93%) SC Cleared
1 5 (8.93%) Security Cleared
2 3 (5.36%) Degree
3 1 (1.79%) PRINCE2 Certification
3 1 (1.79%) PMP
3 1 (1.79%) PMI Certification
Quality Assurance & Compliance
1 3 (5.36%) SLA
System Software
1 3 (5.36%) Active Directory
2 2 (3.57%) Hyper-V
2 2 (3.57%) UAG
3 1 (1.79%) ProxySG
Systems Management
1 2 (3.57%) SCOrch
1 2 (3.57%) Forefront Identity Manager
2 1 (1.79%) Systems Management Server (SMS)
Vendors
1 9 (16.07%) Microsoft
2 6 (10.71%) SAP
2 6 (10.71%) Salesforce.com
3 5 (8.93%) Cisco
4 4 (7.14%) Juniper
5 3 (5.36%) Siebel
6 2 (3.57%) Oracle
6 2 (3.57%) Business Objects
6 2 (3.57%) IBM
7 1 (1.79%) Blue Coat
7 1 (1.79%) Alias
7 1 (1.79%) Sage
7 1 (1.79%) CheckPoint
7 1 (1.79%) F5
7 1 (1.79%) ClickSoftware Technologies