The table below looks at the statistics for CRM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 25 46 52
Rank change year-on-year
+21 +6
Contract jobs citing CRM 48 37 48
As % of all contract IT jobs located in Reading 5.52% 3.64% 3.48%
As % of the Processes & Methodologies category 8.22% 5.05% 5.14%
Number of daily rates quoted 36 19 19
Average daily rate
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of your Daily Rate
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£543 £385 £380
Average daily rate % change year-on-year
+40.90% +1.31%
90% offered a daily rate of more than £238 £325 £300
10% offered a daily rate of more than £600 £450 £455
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.96 £38.15 £16.50
% change year-on-year
-47.69% +131.21%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
584 733 933
As % of all contract IT jobs located in Reading 67.20% 72.07% 67.66%
Number of daily rates quoted 328 374 282
Average daily rate £425 £365 £365
Average daily rate % change year-on-year
+16.43% -
90% offered a daily rate of more than £275 £218 £221
10% offered a daily rate of more than £563 £475 £503
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 12 16 12
Average hourly rate £19.00 £20.00 £20.00
Average hourly rate % change year-on-year
-5.00% -
90% offered a hourly rate of more than £17.00 £13.00 £13.50
10% offered a hourly rate of more than £59.00 £38.50 £27.20
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Reading region.

CRM Daily Rate Trend in Reading

CRM
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Reading region over the 3 months to 19 September 2014.

CRM Daily Rate Histogram in Reading

CRM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Reading region.

CRM Hourly Rate Trend in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 19 September 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 46 (58.23%) Dynamics CRM
2 28 (35.44%) SQL
3 24 (30.38%) Microsoft
4 21 (26.58%) .NET
4 21 (26.58%) SharePoint
5 18 (22.78%) Dynamics AX
6 17 (21.52%) Active Directory
7 16 (20.25%) BizTalk Server
7 16 (20.25%) SharePoint 2010
7 16 (20.25%) SharePoint 2013
7 16 (20.25%) Exchange Server 2013
8 15 (18.99%) Lync
8 15 (18.99%) Cloud Computing
8 15 (18.99%) Disaster Recovery
8 15 (18.99%) Clustering
9 14 (17.72%) Hyper-V
10 12 (15.19%) JavaScript
10 12 (15.19%) SQL Server
10 12 (15.19%) Finance
10 12 (15.19%) Project Management
10 12 (15.19%) Application Packaging
11 10 (12.66%) SOA
11 10 (12.66%) Security Cleared
12 9 (11.39%) SC Cleared
13 8 (10.13%) Web Services
13 8 (10.13%) Salesforce.com
13 8 (10.13%) Billing
14 7 (8.86%) Enterprise Architecture
14 7 (8.86%) Migration
15 6 (7.59%) Stakeholder Management

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 21 (26.58%) SharePoint
2 16 (20.25%) BizTalk Server
2 16 (20.25%) SharePoint 2010
2 16 (20.25%) SharePoint 2013
2 16 (20.25%) Exchange Server 2013
3 15 (18.99%) Lync
Applications
1 5 (6.33%) MS Excel
2 3 (3.80%) MS Project
2 3 (3.80%) MS Visio
2 3 (3.80%) MS PowerPoint
3 1 (1.27%) MS Office
Business Applications
1 46 (58.23%) Dynamics CRM
2 18 (22.78%) Dynamics AX
3 1 (1.27%) Sage 200
3 1 (1.27%) SAP CRM
3 1 (1.27%) SAP IS-U
Cloud Services
1 15 (18.99%) Cloud Computing
2 4 (5.06%) Force.com
3 1 (1.27%) Microsoft Azure
Communications & Networking
1 3 (3.80%) Broadband
2 2 (2.53%) Cisco Nexus
2 2 (2.53%) PuTTY
2 2 (2.53%) WinSCP
3 1 (1.27%) FWSM
3 1 (1.27%) Radio Access Network
3 1 (1.27%) Cisco ASA
3 1 (1.27%) SMTP
3 1 (1.27%) DHCP
3 1 (1.27%) SNMP
3 1 (1.27%) TCP/IP
3 1 (1.27%) DNS
3 1 (1.27%) 3G
3 1 (1.27%) Firewall
3 1 (1.27%) BIG-IP
3 1 (1.27%) Cisco PIX
3 1 (1.27%) Network Security
Database & Business Intelligence
1 12 (15.19%) SQL Server
2 4 (5.06%) Relational Database
3 3 (3.80%) SQL Server Reporting Services
3 3 (3.80%) SQL Server Integration Services
4 1 (1.27%) Crystal Reports
4 1 (1.27%) Data Warehouse
Development Applications
1 3 (3.80%) Visual Studio
2 1 (1.27%) MSBuild
2 1 (1.27%) Team Foundation Server
2 1 (1.27%) Oracle APEX
General
1 12 (15.19%) Finance
2 8 (10.13%) Billing
3 5 (6.33%) Marketing
3 5 (6.33%) Retail
4 4 (5.06%) Telecoms
5 3 (3.80%) Back Office
5 3 (3.80%) Banking
6 1 (1.27%) Advertising
Job Titles
1 21 (26.58%) Architect
2 17 (21.52%) Technical Architect
3 14 (17.72%) Developer
4 10 (12.66%) CRM Developer
5 8 (10.13%) Consultant
6 6 (7.59%) CRM Consultant
6 6 (7.59%) Project Manager
6 6 (7.59%) Analyst
6 6 (7.59%) Dynamics CRM Developer
7 5 (6.33%) Dynamics CRM Consultant
8 3 (3.80%) IP Engineer
8 3 (3.80%) Senior Architect
8 3 (3.80%) Field Engineer
8 3 (3.80%) Business Analyst
8 3 (3.80%) Solutions Architect
8 3 (3.80%) Senior Technical Architect
8 3 (3.80%) Team Leader
9 2 (2.53%) Infrastructure Architect
9 2 (2.53%) Microsoft Developer
9 2 (2.53%) Test Engineer
Libraries, Frameworks & Software Standards
1 21 (26.58%) .NET
2 12 (15.19%) Application Packaging
3 8 (10.13%) Web Services
4 6 (7.59%) XML
5 5 (6.33%) ASP.NET
6 3 (3.80%) JSON
6 3 (3.80%) jQuery
7 2 (2.53%) WCF
7 2 (2.53%) LINQ
7 2 (2.53%) .NET Framework
7 2 (2.53%) CSS
7 2 (2.53%) SOAP
8 1 (1.27%) Razor View Engine
8 1 (1.27%) ASP.NET MVC
8 1 (1.27%) RESTful
8 1 (1.27%) Visualforce
8 1 (1.27%) REST
8 1 (1.27%) J2EE
Miscellaneous
1 15 (18.99%) Clustering
2 4 (5.06%) Analytical Skills
3 3 (3.80%) Over-the-Top Content
3 3 (3.80%) DTV
4 2 (2.53%) IPTV
5 1 (1.27%) Enterprise Software
5 1 (1.27%) Xbox
5 1 (1.27%) Data Integration
5 1 (1.27%) Social Media
5 1 (1.27%) GIS
5 1 (1.27%) Reference Data
Operating Systems
1 2 (2.53%) UNIX
2 1 (1.27%) Windows 8
2 1 (1.27%) Windows
Processes & Methodologies
1 15 (18.99%) Disaster Recovery
2 12 (15.19%) Project Management
3 10 (12.66%) SOA
4 7 (8.86%) Enterprise Architecture
4 7 (8.86%) Migration
5 6 (7.59%) Stakeholder Management
5 6 (7.59%) B2B
6 5 (6.33%) Agile Software Development
6 5 (6.33%) Technical Architecture
7 3 (3.80%) Stakeholder Engagement
7 3 (3.80%) ERP
7 3 (3.80%) GAP Analysis
8 2 (2.53%) Data Migration
8 2 (2.53%) Data Cleansing
8 2 (2.53%) Business Development
8 2 (2.53%) Data Management
8 2 (2.53%) Systems Analysis
8 2 (2.53%) MVC
8 2 (2.53%) Risk Management
8 2 (2.53%) Service Delivery
Programming Languages
1 28 (35.44%) SQL
2 12 (15.19%) JavaScript
3 4 (5.06%) C#
3 4 (5.06%) Java
3 4 (5.06%) T-SQL
4 2 (2.53%) PL/SQL
4 2 (2.53%) Apex Code
5 1 (1.27%) SOQL
5 1 (1.27%) SOSL
5 1 (1.27%) VBA
Qualifications
1 10 (12.66%) Security Cleared
2 9 (11.39%) SC Cleared
3 2 (2.53%) ACCA
3 2 (2.53%) CIMA
3 2 (2.53%) AAT
4 1 (1.27%) PRINCE2 Certification
4 1 (1.27%) PMP
4 1 (1.27%) PMI Certification
4 1 (1.27%) Degree
Quality Assurance & Compliance
1 3 (3.80%) SLA
System Software
1 17 (21.52%) Active Directory
2 14 (17.72%) Hyper-V
3 1 (1.27%) ProxySG
Systems Management
1 2 (2.53%) HP Quality Center
Vendors
1 24 (30.38%) Microsoft
2 8 (10.13%) Salesforce.com
3 4 (5.06%) SAP
4 3 (3.80%) Eloqua
4 3 (3.80%) Cisco
5 2 (2.53%) Juniper
5 2 (2.53%) Siebel
6 1 (1.27%) ClickSoftware Technologies
6 1 (1.27%) F5
6 1 (1.27%) Oracle
6 1 (1.27%) Sage
6 1 (1.27%) CheckPoint
6 1 (1.27%) Blue Coat
Reading, Berkshire
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