The first table below looks at the demand for CRM skills in IT contracts advertised for the Reading region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Reading region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 39 60 40
Rank change year-on-year
+21 -20
Contract jobs citing CRM 35 10 35
As % of all contract IT jobs located in Reading 3.27% 1.26% 3.22%
As % of the Processes & Methodologies category 4.47% 1.79% 5.11%
Number of daily rates quoted 19 1 15
Average daily rate £375 £425 £400
Average daily rate % change year-on-year
-11.76% +6.25%
90% offered a daily rate of more than £275 £425 £274
10% offered a daily rate of more than £525 £425 £585
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 5 3 0
Average hourly rate £22.50 £30.00 -
Average hourly rate % change year-on-year
-25.00% -
UK excluding London average hourly rate £19.50 £22.50 £19.25
% change year-on-year
-13.33% +16.88%
Processes & Methodologies Category
Reading
Contract IT job ads with a match in the
Processes & Methodologies category
783 558 685
As % of all contract IT jobs located in Reading 73.25% 70.54% 63.08%
Number of daily rates quoted 400 237 267
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £512 £500 £550
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 17 14 20
Average hourly rate £22.25 £16.00 £15.25
Average hourly rate % change year-on-year
+39.06% +4.91%
90% offered a hourly rate of more than £16.00 £13.80 £11.00
10% offered a hourly rate of more than £180.00 £32.00 £30.00
UK excluding London average hourly rate £30.50 £32.00 £26.00
% change year-on-year
-4.68% +23.07%
CRM
Berkshire

CRM
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Reading

CRM
Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Reading region.

CRM Daily Rate Trend in Reading

CRM
Daily Rate Histogram in Reading

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Reading region over the 3 months to 23 April 2014.

CRM Daily Rate Histogram in Reading

CRM
Hourly Rate Trend in Reading

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Reading region.

CRM Hourly Rate Trend in Reading

CRM
Hourly Rate Histogram in Reading

This chart provides a histogram of hourly rates quoted in contract IT jobs citing CRM across the Reading region over the 3 months to 23 April 2014.

CRM Hourly Rate Histogram in Reading

CRM
Top 30 Related IT Skills in Reading

For the 6 months to 23 April 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 23 (26.74%) SQL
1 23 (26.74%) Microsoft
2 21 (24.42%) SQL Server
2 21 (24.42%) Dynamics CRM
3 16 (18.60%) Finance
4 15 (17.44%) Telecoms
4 15 (17.44%) SAP
5 14 (16.28%) Oracle
6 13 (15.12%) Billing
7 11 (12.79%) Test Scripting
7 11 (12.79%) System Testing
7 11 (12.79%) Migration
7 11 (12.79%) C#
8 10 (11.63%) Retail
9 9 (10.47%) JavaScript
9 9 (10.47%) SAP CRM
10 8 (9.30%) Stakeholder Management
10 8 (9.30%) T-SQL
10 8 (9.30%) MS Access
10 8 (9.30%) SharePoint
10 8 (9.30%) Unit Testing
11 7 (8.14%) PowerShell
11 7 (8.14%) SQL Server 2008
11 7 (8.14%) HTML
12 6 (6.98%) Validation
12 6 (6.98%) MS Office
12 6 (6.98%) Salesforce.com
12 6 (6.98%) Incident Management
13 5 (5.81%) eTOM
13 5 (5.81%) SQL Server Integration Services

CRM
Top Related IT Skills in Reading by Category

For the 6 months to 23 April 2014, IT contractor jobs across the Reading region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.30%) SharePoint
2 5 (5.81%) SharePoint 2010
3 2 (2.33%) SharePoint 2013
3 2 (2.33%) Exchange Server 2013
3 2 (2.33%) Lync
4 1 (1.16%) BizTalk Server
4 1 (1.16%) IIS
Applications
1 6 (6.98%) MS Office
2 4 (4.65%) MS Excel
Business Applications
1 21 (24.42%) Dynamics CRM
2 9 (10.47%) SAP CRM
3 5 (5.81%) SAP SD
3 5 (5.81%) SAP FI
3 5 (5.81%) SAP MM
4 4 (4.65%) Oracle CRM
5 2 (2.33%) Oracle Applications
5 2 (2.33%) Oracle BRM
6 1 (1.16%) Dynamics AX
6 1 (1.16%) SAP IS-U
6 1 (1.16%) SAP ERP
6 1 (1.16%) Sage 200
Cloud Services
1 1 (1.16%) Amazon AWS
1 1 (1.16%) SaaS
Communications & Networking
1 4 (4.65%) Broadband
2 3 (3.49%) Cisco Nexus
3 1 (1.16%) VLAN
3 1 (1.16%) Network Security
3 1 (1.16%) Reverse Proxy
3 1 (1.16%) Internet
3 1 (1.16%) SAN
3 1 (1.16%) Kerberos
3 1 (1.16%) TCP/IP
3 1 (1.16%) VPN
3 1 (1.16%) DNS
3 1 (1.16%) Firewall
Database & Business Intelligence
1 21 (24.42%) SQL Server
2 8 (9.30%) MS Access
3 7 (8.14%) SQL Server 2008
4 5 (5.81%) SQL Server Integration Services
4 5 (5.81%) BusinessObjects
4 5 (5.81%) Data Warehouse
5 4 (4.65%) SQL Server Reporting Services
6 3 (3.49%) Crystal Reports
7 2 (2.33%) SAP BW
7 2 (2.33%) QlikView
7 2 (2.33%) BusinessObjects XI
8 1 (1.16%) SQL Server Analysis Services
8 1 (1.16%) Oracle OLAP
8 1 (1.16%) OLAP
Development Applications
1 5 (5.81%) LSMW
2 2 (2.33%) ERwin
3 1 (1.16%) CaliberRM
3 1 (1.16%) Visual Studio Team System
3 1 (1.16%) Oracle Forms
General
1 16 (18.60%) Finance
2 15 (17.44%) Telecoms
3 13 (15.12%) Billing
4 10 (11.63%) Retail
5 5 (5.81%) Banking
6 4 (4.65%) Back Office
7 3 (3.49%) Pharmaceutical
8 1 (1.16%) Italian Language
8 1 (1.16%) Automotive
8 1 (1.16%) Law
8 1 (1.16%) Legal
8 1 (1.16%) Manufacturing
Job Titles
1 20 (23.26%) Analyst
2 15 (17.44%) Consultant
3 13 (15.12%) Developer
4 11 (12.79%) Business Analyst
5 9 (10.47%) Dynamics CRM Developer
5 9 (10.47%) CRM Developer
5 9 (10.47%) Architect
6 7 (8.14%) SAP Consultant
7 6 (6.98%) IT Trainer
7 6 (6.98%) CRM Consultant
7 6 (6.98%) Trainer
7 6 (6.98%) Microsoft Developer
8 5 (5.81%) Solutions Architect
9 4 (4.65%) Project Manager
10 3 (3.49%) Data Consultant
10 3 (3.49%) SAP Data Consultant
10 3 (3.49%) SAP Data Migration Consultant
10 3 (3.49%) Data Migration Consultant
10 3 (3.49%) IP Engineer
10 3 (3.49%) Support Engineer
Libraries, Frameworks & Software Standards
1 7 (8.14%) HTML
2 5 (5.81%) CSS
2 5 (5.81%) BAPI
3 2 (2.33%) .NET
3 2 (2.33%) WebCenter
3 2 (2.33%) Oracle Fusion
3 2 (2.33%) MDX
4 1 (1.16%) WCF
4 1 (1.16%) Middleware
4 1 (1.16%) COM
4 1 (1.16%) Web Services
Miscellaneous
1 5 (5.81%) AS400
2 4 (4.65%) Learning Management System
2 4 (4.65%) Data Conversion
3 3 (3.49%) DTV
3 3 (3.49%) E-Learning
4 2 (2.33%) Mainframe
4 2 (2.33%) IBM Mainframe
4 2 (2.33%) Statistics
5 1 (1.16%) Enterprise Software
5 1 (1.16%) PMI
5 1 (1.16%) GIS
5 1 (1.16%) Replication
Operating Systems
1 3 (3.49%) Windows
2 2 (2.33%) Windows Server 2008
3 1 (1.16%) Linux
Processes & Methodologies
1 11 (12.79%) Test Scripting
1 11 (12.79%) System Testing
1 11 (12.79%) Migration
2 8 (9.30%) Stakeholder Management
2 8 (9.30%) Unit Testing
3 6 (6.98%) Validation
3 6 (6.98%) Incident Management
4 5 (5.81%) eTOM
4 5 (5.81%) Logistics
4 5 (5.81%) Data Migration
4 5 (5.81%) ERP
4 5 (5.81%) Data Modelling
4 5 (5.81%) ETL
5 4 (4.65%) Agile Software Development
5 4 (4.65%) SOA
5 4 (4.65%) Business Intelligence
5 4 (4.65%) Project Management
6 3 (3.49%) Systems Analysis
6 3 (3.49%) TOGAF
6 3 (3.49%) Business Analysis
Programming Languages
1 23 (26.74%) SQL
2 11 (12.79%) C#
3 9 (10.47%) JavaScript
4 8 (9.30%) T-SQL
5 7 (8.14%) PowerShell
6 4 (4.65%) Java
7 2 (2.33%) VBA
Qualifications
1 2 (2.33%) ISEB
1 2 (2.33%) SC Cleared
1 2 (2.33%) Security Cleared
1 2 (2.33%) Degree
2 1 (1.16%) Cisco Certification
2 1 (1.16%) PRINCE2 Certification
2 1 (1.16%) PMI Certification
Quality Assurance & Compliance
1 3 (3.49%) SLA
2 2 (2.33%) Sarbanes-Oxley
3 1 (1.16%) QA
3 1 (1.16%) GxP
System Software
1 3 (3.49%) Hyper-V
2 2 (2.33%) Active Directory
2 2 (2.33%) UAG
3 1 (1.16%) VMware ESXi
3 1 (1.16%) KVM
Systems Management
1 2 (2.33%) SCOrch
1 2 (2.33%) Forefront Identity Manager
2 1 (1.16%) HP Quality Center
2 1 (1.16%) Puppet
2 1 (1.16%) Opscode Chef
2 1 (1.16%) Systems Management Server (SMS)
Vendors
1 23 (26.74%) Microsoft
2 15 (17.44%) SAP
3 14 (16.28%) Oracle
4 6 (6.98%) Salesforce.com
5 5 (5.81%) Informatica
5 5 (5.81%) Business Objects
6 4 (4.65%) Siebel
6 4 (4.65%) Cisco
7 3 (3.49%) Juniper
8 2 (2.33%) Amdocs
8 2 (2.33%) IBM
9 1 (1.16%) Blue Coat
9 1 (1.16%) Huawei
9 1 (1.16%) Netezza
9 1 (1.16%) Pega
9 1 (1.16%) F5
9 1 (1.16%) Eloqua
9 1 (1.16%) ClickSoftware Technologies
9 1 (1.16%) CheckPoint
9 1 (1.16%) JD Edwards