The table below looks at the statistics for ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 82 92 101
Rank change year-on-year
+10 +9
Contract jobs citing ITSM 35 30 24
As % of all contract IT jobs located in Berkshire 1.36% 1.19% 0.99%
As % of the Processes & Methodologies category 1.84% 1.60% 1.42%
Number of daily rates quoted 10 13 4
Average daily rate
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of your Daily Rate
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£340 £444 £369
Average daily rate % change year-on-year
-23.33% +20.27%
90% offered a daily rate of more than £224 £353 £190
10% offered a daily rate of more than £550 £540 £413
UK excluding London average daily rate £375 £386 £348
% change year-on-year
-2.91% +11.15%
Number of hourly rates quoted 2 0 1
Average hourly rate £37.09 - £14.50
UK excluding London average hourly rate £18.51 £16.88 £15.50
% change year-on-year
+9.68% +8.87%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1899 1873 1696
As % of all contract IT jobs located in Berkshire 73.89% 74.47% 69.91%
Number of daily rates quoted 1024 891 741
Average daily rate £375 £375 £400
Average daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £250 £243 £220
10% offered a daily rate of more than £525 £500 £520
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 69 21 32
Average hourly rate £30.00 £17.07 £30.00
Average hourly rate % change year-on-year
+75.74% -43.10%
90% offered a hourly rate of more than £14.50 £13.80 £14.50
10% offered a hourly rate of more than £41.50 £44.50 £37.50
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Berkshire region.

ITSM Daily Rate Trend in Berkshire

ITSM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Berkshire region over the 3 months to 28 July 2015.

ITSM Daily Rate Histogram in Berkshire

ITSM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Berkshire region.

ITSM Hourly Rate Trend in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough +7 8 - - 1
Reading -7 6 £325 -23.52% 3
Windsor - 2 - -
Maidenhead +1 1 - -
Newbury -3 1 - - 1
Bracknell -11 1 £288 -9.44% 2
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 July 2015, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 53 (79.10%) ITIL
2 42 (62.69%) Service Management
3 27 (40.30%) Remedy
3 27 (40.30%) Remedy ITSM
4 18 (26.87%) CMDB
5 16 (23.88%) ServiceNow
6 14 (20.90%) Telecoms
6 14 (20.90%) BMC
7 13 (19.40%) ITIL Certification
7 13 (19.40%) SLA
8 11 (16.42%) SQL
9 10 (14.93%) MS Excel
9 10 (14.93%) Microsoft
10 9 (13.43%) Workflow
10 9 (13.43%) Project Management
10 9 (13.43%) Web Services
10 9 (13.43%) MS PowerPoint
11 8 (11.94%) HP
12 7 (10.45%) CA
12 7 (10.45%) Windows
12 7 (10.45%) Incident Management
12 7 (10.45%) Remedy AR System
12 7 (10.45%) Data Centre
13 6 (8.96%) Root Cause Analysis
13 6 (8.96%) Finance
14 5 (7.46%) Billing
14 5 (7.46%) Stakeholder Management
14 5 (7.46%) PRINCE2
14 5 (7.46%) XML
14 5 (7.46%) HTML

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 July 2015, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.97%) CMS
2 3 (4.48%) Lync
2 3 (4.48%) SharePoint
3 1 (1.49%) OpenStack
Applications
1 10 (14.93%) MS Excel
2 9 (13.43%) MS PowerPoint
3 3 (4.48%) MS Office
4 1 (1.49%) MS Visio
Business Applications
1 27 (40.30%) Remedy ITSM
2 7 (10.45%) Remedy AR System
3 2 (2.99%) assyst
3 2 (2.99%) SAP CCM
3 2 (2.99%) SAP ERP
Cloud Services
1 3 (4.48%) SaaS
2 2 (2.99%) Office 365
3 1 (1.49%) Cloud Computing
3 1 (1.49%) Microsoft Azure
3 1 (1.49%) Amazon AWS
Communications & Networking
1 2 (2.99%) LAN
1 2 (2.99%) WAN
2 1 (1.49%) VPN
2 1 (1.49%) DNS
2 1 (1.49%) 3G
2 1 (1.49%) 2G
2 1 (1.49%) LTE
2 1 (1.49%) 4G
2 1 (1.49%) Radio Access Network
Database & Business Intelligence
1 2 (2.99%) Big Data
2 1 (1.49%) Oracle Database
2 1 (1.49%) MySQL
2 1 (1.49%) SQL Server
2 1 (1.49%) MS Access
Development Applications
1 1 (1.49%) JUnit
1 1 (1.49%) JMeter
1 1 (1.49%) Maven
1 1 (1.49%) Selenium
1 1 (1.49%) TestNG
1 1 (1.49%) WebDriver
1 1 (1.49%) Cucumber
General
1 14 (20.90%) Telecoms
2 6 (8.96%) Finance
3 5 (7.46%) Billing
4 2 (2.99%) Back Office
4 2 (2.99%) Banking
Job Titles
1 24 (35.82%) Analyst
2 12 (17.91%) Service Analyst
3 10 (14.93%) Consultant
4 9 (13.43%) Service Desk Analyst
5 7 (10.45%) Project Manager
5 7 (10.45%) ITSM Consultant
6 6 (8.96%) Business Analyst
7 5 (7.46%) Incident Manager
7 5 (7.46%) Incident Analyst
8 4 (5.97%) Remedy Analyst
8 4 (5.97%) ServiceNow Developer
8 4 (5.97%) Architect
8 4 (5.97%) Developer
9 3 (4.48%) Change Analyst
9 3 (4.48%) Designer
10 2 (2.99%) ITIL Manager
10 2 (2.99%) Service Management Analyst
10 2 (2.99%) Remedy Consultant
10 2 (2.99%) IT Project Manager
10 2 (2.99%) Configuration Manager
Libraries, Frameworks & Software Standards
1 9 (13.43%) Web Services
2 5 (7.46%) XML
2 5 (7.46%) HTML
3 4 (5.97%) CSS
4 1 (1.49%) JSP
4 1 (1.49%) SOAP
4 1 (1.49%) Ajax
4 1 (1.49%) JSON
Miscellaneous
1 18 (26.87%) CMDB
2 7 (10.45%) Data Centre
3 4 (5.97%) Management Information System
3 4 (5.97%) Replication
4 1 (1.49%) PMI
4 1 (1.49%) Wiki
4 1 (1.49%) Digital Media
4 1 (1.49%) Public Cloud
Operating Systems
1 7 (10.45%) Windows
2 4 (5.97%) Windows 7
3 2 (2.99%) UNIX
3 2 (2.99%) Linux
4 1 (1.49%) Windows XP
4 1 (1.49%) Android
4 1 (1.49%) Red Hat Enterprise Linux
4 1 (1.49%) Apple iOS
4 1 (1.49%) Windows 8
Processes & Methodologies
1 53 (79.10%) ITIL
2 42 (62.69%) Service Management
3 9 (13.43%) Workflow
3 9 (13.43%) Project Management
4 7 (10.45%) Incident Management
5 6 (8.96%) Root Cause Analysis
6 5 (7.46%) Problem Management
6 5 (7.46%) Stakeholder Management
6 5 (7.46%) PRINCE2
7 4 (5.97%) Business Continuity
7 4 (5.97%) Agile Software Development
7 4 (5.97%) Use Case
7 4 (5.97%) Unit Testing
7 4 (5.97%) Change Control
8 3 (4.48%) ITIL V3
8 3 (4.48%) SIEM
8 3 (4.48%) Target Operating Model
8 3 (4.48%) Knowledge Management
8 3 (4.48%) Release Management
8 3 (4.48%) CRM
Programming Languages
1 11 (16.42%) SQL
2 5 (7.46%) Java
3 2 (2.99%) JavaScript
4 1 (1.49%) Perl
4 1 (1.49%) PL/SQL
4 1 (1.49%) VBScript
4 1 (1.49%) VB
Qualifications
1 13 (19.40%) ITIL Certification
2 4 (5.97%) Degree
3 3 (4.48%) PMI Certification
3 3 (4.48%) HNC
3 3 (4.48%) CISSP
4 2 (2.99%) Microsoft Certification
4 2 (2.99%) PRINCE2 Certification
4 2 (2.99%) HND
4 2 (2.99%) MCSE
4 2 (2.99%) MCSA
4 2 (2.99%) PMP
4 2 (2.99%) MOS
4 2 (2.99%) DV Cleared
4 2 (2.99%) Security Cleared
4 2 (2.99%) MCTS
4 2 (2.99%) MCITP
4 2 (2.99%) ITIL Foundation Certificate
4 2 (2.99%) MCP
5 1 (1.49%) ISTQB Advanced Certification
5 1 (1.49%) ISTQB
Quality Assurance & Compliance
1 13 (19.40%) SLA
2 4 (5.97%) Sarbanes-Oxley
3 2 (2.99%) COBIT
4 1 (1.49%) QA
4 1 (1.49%) PMBOK
4 1 (1.49%) 21 CFR Part 11
System Software
1 2 (2.99%) Hyper-V
Systems Management
1 4 (5.97%) Cisco IPCC
1 4 (5.97%) SCOM
2 3 (4.48%) SCCM
3 2 (2.99%) CA Spectrum
3 2 (2.99%) NetBackup
3 2 (2.99%) Backup Exec
3 2 (2.99%) Netcool
3 2 (2.99%) Nagios
3 2 (2.99%) Norton AntiVirus
3 2 (2.99%) WSUS
4 1 (1.49%) ServiceCenter
4 1 (1.49%) OVSD
4 1 (1.49%) HP NNM
4 1 (1.49%) HP Quality Center
Vendors
1 27 (40.30%) Remedy
2 16 (23.88%) ServiceNow
3 14 (20.90%) BMC
4 10 (14.93%) Microsoft
5 8 (11.94%) HP
6 7 (10.45%) CA
7 3 (4.48%) Citrix
7 3 (4.48%) Symantec
7 3 (4.48%) ArcSight
8 2 (2.99%) F5
8 2 (2.99%) LANDesk
8 2 (2.99%) McAfee
8 2 (2.99%) BT
8 2 (2.99%) Capita
8 2 (2.99%) Red Hat
8 2 (2.99%) JD Edwards
8 2 (2.99%) CheckPoint
8 2 (2.99%) EMC
8 2 (2.99%) Oracle
8 2 (2.99%) SAP
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