The table below looks at the statistics for ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 97 114 138
Rank change year-on-year
+17 +24
Contract jobs citing ITSM 26 17 8
As % of all contract IT jobs located in Berkshire 1.06% 0.66% 0.26%
As % of the Processes & Methodologies category 1.44% 0.97% 0.38%
Number of daily rates quoted 10 4 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£434 £363 £375
Average daily rate % change year-on-year
+19.79% -3.33%
UK excluding London average daily rate £425 £343 £325
% change year-on-year
+24.08% +5.38%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £10.39
UK excluding London average hourly rate £16.50 £14.00 £17.00
% change year-on-year
+17.85% -17.64%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1806 1756 2114
As % of all contract IT jobs located in Berkshire 73.59% 68.06% 67.56%
Number of daily rates quoted 887 835 763
Average daily rate £390 £375 £380
Average daily rate % change year-on-year
+4.00% -1.31%
90% offered a daily rate of more than £250 £233 £240
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 29 36 41
Average hourly rate £17.07 £22.85 £30.50
Average hourly rate % change year-on-year
-25.29% -25.08%
90% offered a hourly rate of more than £12.00 £13.10 £11.03
10% offered a hourly rate of more than £59.00 £44.40 £50.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Berkshire region.

ITSM Daily Rate Trend in Berkshire

ITSM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Berkshire region over the 3 months to 19 September 2014.

ITSM Daily Rate Histogram in Berkshire

ITSM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Berkshire region.

ITSM Hourly Rate Trend in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury - 5 £425 - 2
Reading +7 4 £444 -11.30% 1
Slough -2 4 - - 1
Bracknell - 3 £500 -
Maidenhead - - - - 2
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 19 September 2014, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 39 (65.00%) ITIL
2 33 (55.00%) Service Management
3 26 (43.33%) Remedy ITSM
3 26 (43.33%) Remedy
4 23 (38.33%) BMC
5 17 (28.33%) SLA
6 13 (21.67%) ITIL Certification
7 12 (20.00%) Telecoms
8 11 (18.33%) Oracle
8 11 (18.33%) Security Cleared
9 9 (15.00%) Finance
10 8 (13.33%) UNIX
10 8 (13.33%) Remedy AR System
10 8 (13.33%) CMDB
10 8 (13.33%) SC Cleared
10 8 (13.33%) Problem Management
11 7 (11.67%) ServiceNow
11 7 (11.67%) Incident Management
11 7 (11.67%) Stakeholder Management
11 7 (11.67%) SQL
11 7 (11.67%) Project Management
12 6 (10.00%) Shell Script
12 6 (10.00%) Windows
12 6 (10.00%) Migration
12 6 (10.00%) Manufacturing
12 6 (10.00%) Workflow
12 6 (10.00%) Kalman Filter
13 5 (8.33%) Service Delivery
13 5 (8.33%) Web Services
13 5 (8.33%) MS Excel

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.67%) CMS
1 1 (1.67%) Blackberry Enterprise Server
Applications
1 5 (8.33%) MS Excel
2 4 (6.67%) MS Office
3 2 (3.33%) MS PowerPoint
Business Applications
1 26 (43.33%) Remedy ITSM
2 8 (13.33%) Remedy AR System
3 3 (5.00%) SAP Oil and Gas
Cloud Services
1 2 (3.33%) SaaS
Communications & Networking
1 2 (3.33%) VoIP
2 1 (1.67%) HSPA
2 1 (1.67%) PuTTY
2 1 (1.67%) WinSCP
2 1 (1.67%) ZigBee
2 1 (1.67%) Wi-Fi
2 1 (1.67%) Wireless
2 1 (1.67%) WAN
2 1 (1.67%) FTP
2 1 (1.67%) TCP/IP
2 1 (1.67%) VPN
2 1 (1.67%) DNS
2 1 (1.67%) GPRS
2 1 (1.67%) LAN
2 1 (1.67%) 3GPP
2 1 (1.67%) UMTS
2 1 (1.67%) IPv6
Database & Business Intelligence
1 2 (3.33%) SQL Server
1 2 (3.33%) Oracle Database 10g
1 2 (3.33%) Oracle Database 11g
1 2 (3.33%) Oracle Database
2 1 (1.67%) SQL Server 2008
2 1 (1.67%) SQL Server 2012
2 1 (1.67%) SQL Server Analysis Services
2 1 (1.67%) SQL Server Integration Services
Development Applications
1 1 (1.67%) LabVIEW
1 1 (1.67%) Toad
General
1 12 (20.00%) Telecoms
2 9 (15.00%) Finance
3 6 (10.00%) Manufacturing
4 4 (6.67%) Electronics
5 3 (5.00%) Marketing
5 3 (5.00%) Banking
5 3 (5.00%) Local Government
6 2 (3.33%) Back Office
7 1 (1.67%) Retail
7 1 (1.67%) Legal
Job Titles
1 23 (38.33%) Analyst
2 10 (16.67%) Consultant
2 10 (16.67%) Remedy Analyst
3 9 (15.00%) Service Analyst
4 8 (13.33%) Support Analyst
5 7 (11.67%) Service Desk Analyst
6 6 (10.00%) ITSM Consultant
7 5 (8.33%) Designer
8 4 (6.67%) Incident Manager
9 3 (5.00%) Remedy Consultant
9 3 (5.00%) Help Desk Support
9 3 (5.00%) Project Manager
9 3 (5.00%) Business Analyst
9 3 (5.00%) Management Consultant
9 3 (5.00%) DBA
9 3 (5.00%) Solutions Designer
10 2 (3.33%) 2nd Line Support
10 2 (3.33%) Help Desk Analyst
10 2 (3.33%) Technical Analyst
10 2 (3.33%) SQL DBA
Libraries, Frameworks & Software Standards
1 5 (8.33%) Web Services
Miscellaneous
1 8 (13.33%) CMDB
2 4 (6.67%) Data Extraction
3 3 (5.00%) Replication
3 3 (5.00%) DTV
4 2 (3.33%) Analytical Skills
5 1 (1.67%) Smart Meter
5 1 (1.67%) Computer Science
5 1 (1.67%) Management Information System
5 1 (1.67%) Blackberry
5 1 (1.67%) Firmware
Operating Systems
1 8 (13.33%) UNIX
2 6 (10.00%) Windows
3 2 (3.33%) Linux
4 1 (1.67%) Windows 7
Processes & Methodologies
1 39 (65.00%) ITIL
2 33 (55.00%) Service Management
3 8 (13.33%) Problem Management
4 7 (11.67%) Incident Management
4 7 (11.67%) Stakeholder Management
4 7 (11.67%) Project Management
5 6 (10.00%) Migration
5 6 (10.00%) Workflow
5 6 (10.00%) Kalman Filter
6 5 (8.33%) Service Delivery
7 4 (6.67%) SOA
7 4 (6.67%) Configuration Management
7 4 (6.67%) Programme Management
8 3 (5.00%) ITIL V3
8 3 (5.00%) Digital Marketing
8 3 (5.00%) Supplier Management
8 3 (5.00%) Business Intelligence
8 3 (5.00%) PRINCE2
9 2 (3.33%) ERP
9 2 (3.33%) GAP Analysis
Programming Languages
1 7 (11.67%) SQL
2 6 (10.00%) Shell Script
3 1 (1.67%) Delphi
Qualifications
1 13 (21.67%) ITIL Certification
2 11 (18.33%) Security Cleared
3 8 (13.33%) SC Cleared
4 4 (6.67%) Degree
5 3 (5.00%) Microsoft Certification
6 2 (3.33%) MCSA
6 2 (3.33%) BC Cleared
7 1 (1.67%) PRINCE2 Certification
7 1 (1.67%) PMP
7 1 (1.67%) PMI Certification
7 1 (1.67%) MCSE
Quality Assurance & Compliance
1 17 (28.33%) SLA
2 1 (1.67%) COBIT
2 1 (1.67%) QA
System Software
1 2 (3.33%) Oracle RMAN
1 2 (3.33%) Hyper-V
2 1 (1.67%) EMC RecoverPoint
2 1 (1.67%) Active Directory
Systems Management
1 4 (6.67%) SCCM
2 2 (3.33%) SCOM
2 2 (3.33%) Data Guard
3 1 (1.67%) HP Quality Center
Vendors
1 26 (43.33%) Remedy
2 23 (38.33%) BMC
3 11 (18.33%) Oracle
4 7 (11.67%) ServiceNow
5 4 (6.67%) SAP
5 4 (6.67%) Microsoft
6 3 (5.00%) HP
7 2 (3.33%) Citrix
7 2 (3.33%) CheckPoint
7 2 (3.33%) Salesforce.com
7 2 (3.33%) Symantec
7 2 (3.33%) McAfee
8 1 (1.67%) MobileIron
8 1 (1.67%) Agilent
8 1 (1.67%) FrontRange
8 1 (1.67%) EMC
8 1 (1.67%) Business Objects
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