The table below looks at the statistics for ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 103 108 97
Rank change year-on-year
+5 -11
Contract jobs citing ITSM 21 15 18
As % of all contract IT jobs located in Berkshire 0.81% 0.58% 0.75%
As % of the Processes & Methodologies category 1.17% 0.82% 1.08%
Number of daily rates quoted 15 7 2
Average daily rate
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of your Daily Rate
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£420 £325 £234
Average daily rate % change year-on-year
+29.23% +39.03%
90% offered a daily rate of more than £305 £320 £183
10% offered a daily rate of more than £450 £391 £285
UK excluding London average daily rate £400 £375 £310
% change year-on-year
+6.66% +20.96%
Number of hourly rates quoted 0 4 9
Average hourly rate - £18.70 £11.35
Average hourly rate % change year-on-year
- +64.75%
UK excluding London average hourly rate £15.00 £18.70 £15.25
% change year-on-year
-19.78% +22.62%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1793 1840 1663
As % of all contract IT jobs located in Berkshire 68.80% 71.21% 69.06%
Number of daily rates quoted 987 936 683
Average daily rate £400 £390 £375
Average daily rate % change year-on-year
+2.56% +4.00%
90% offered a daily rate of more than £275 £251 £250
10% offered a daily rate of more than £545 £509 £500
UK excluding London average daily rate £390 £370 £365
% change year-on-year
+5.40% +1.36%
Number of hourly rates quoted 22 56 78
Average hourly rate £20.25 £17.50 £17.50
Average hourly rate % change year-on-year
+15.71% -
90% offered a hourly rate of more than £15.32 £12.50 £11.35
10% offered a hourly rate of more than £39.50 £46.00 £35.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Berkshire region.

ITSM Daily Rate Trend in Berkshire

ITSM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Berkshire region over the 3 months to 29 December 2014.

ITSM Daily Rate Histogram in Berkshire

ITSM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Berkshire region.

ITSM Hourly Rate Trend in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough 0 9 £400 -
Reading +20 6 £423 - 1
Maidenhead -3 1 £400 - 1
Bracknell - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 December 2014, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 29 (58.00%) ITIL
1 29 (58.00%) Service Management
2 22 (44.00%) BMC
3 20 (40.00%) Remedy
3 20 (40.00%) Remedy ITSM
4 15 (30.00%) ITIL Certification
5 14 (28.00%) CMDB
6 12 (24.00%) Problem Management
6 12 (24.00%) Telecoms
7 11 (22.00%) Service Delivery
8 9 (18.00%) Finance
8 9 (18.00%) Web Services
9 8 (16.00%) SOA
10 6 (12.00%) ServiceNow
10 6 (12.00%) SQL
10 6 (12.00%) Project Management
11 5 (10.00%) DTV
11 5 (10.00%) SAP
11 5 (10.00%) Business Intelligence
11 5 (10.00%) Manufacturing
11 5 (10.00%) Stakeholder Management
11 5 (10.00%) Electronics
11 5 (10.00%) Digital Marketing
11 5 (10.00%) Data Extraction
11 5 (10.00%) SAP Oil and Gas
11 5 (10.00%) Marketing
11 5 (10.00%) Programme Management
12 4 (8.00%) Incident Management
12 4 (8.00%) SLA
12 4 (8.00%) Oracle

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 December 2014, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (2.00%) MS Office
Business Applications
1 20 (40.00%) Remedy ITSM
2 5 (10.00%) SAP Oil and Gas
3 1 (2.00%) Remedy AR System
Cloud Services
1 2 (4.00%) SaaS
Communications & Networking
1 1 (2.00%) Firewall
Database & Business Intelligence
1 3 (6.00%) Oracle Database 11g
1 3 (6.00%) Oracle Database 10g
1 3 (6.00%) Oracle Database
2 2 (4.00%) SQL Server
3 1 (2.00%) SQL Server Integration Services
3 1 (2.00%) SQL Server Analysis Services
3 1 (2.00%) SQL Server 2008
3 1 (2.00%) SQL Server 2012
General
1 12 (24.00%) Telecoms
2 9 (18.00%) Finance
3 5 (10.00%) Manufacturing
3 5 (10.00%) Electronics
3 5 (10.00%) Marketing
4 2 (4.00%) Back Office
5 1 (2.00%) Retail
Job Titles
1 10 (20.00%) Analyst
2 7 (14.00%) Consultant
2 7 (14.00%) Designer
3 6 (12.00%) Solutions Designer
4 5 (10.00%) Service Manager
4 5 (10.00%) Business Analyst
4 5 (10.00%) Remedy Analyst
4 5 (10.00%) Customer Services Manager
5 4 (8.00%) Architect
5 4 (8.00%) DBA
5 4 (8.00%) Incident Manager
5 4 (8.00%) Remedy Consultant
6 3 (6.00%) Service Analyst
7 2 (4.00%) Technical Operations Analyst
7 2 (4.00%) OSS Consultant
7 2 (4.00%) ITSM Consultant
7 2 (4.00%) SQL DBA
7 2 (4.00%) Oracle DBA
7 2 (4.00%) SQL Server DBA
7 2 (4.00%) Technical Analyst
Libraries, Frameworks & Software Standards
1 9 (18.00%) Web Services
2 1 (2.00%) HTML
Miscellaneous
1 14 (28.00%) CMDB
2 5 (10.00%) Data Extraction
2 5 (10.00%) DTV
3 3 (6.00%) Analytical Skills
4 1 (2.00%) Management Information System
Operating Systems
1 3 (6.00%) Linux
2 2 (4.00%) UNIX
2 2 (4.00%) Windows
Processes & Methodologies
1 29 (58.00%) Service Management
1 29 (58.00%) ITIL
2 12 (24.00%) Problem Management
3 11 (22.00%) Service Delivery
4 8 (16.00%) SOA
5 6 (12.00%) Project Management
6 5 (10.00%) Programme Management
6 5 (10.00%) Stakeholder Management
6 5 (10.00%) Business Intelligence
6 5 (10.00%) Digital Marketing
7 4 (8.00%) Incident Management
8 3 (6.00%) Supplier Management
8 3 (6.00%) Performance Tuning
9 2 (4.00%) ITIL V3
9 2 (4.00%) Risk Assessment
10 1 (2.00%) Agile Software Development
10 1 (2.00%) Business Analysis
10 1 (2.00%) Business Continuity
10 1 (2.00%) PRINCE2
10 1 (2.00%) Six Sigma
Programming Languages
1 6 (12.00%) SQL
2 2 (4.00%) Shell Script
3 1 (2.00%) Delphi
3 1 (2.00%) JavaScript
Qualifications
1 15 (30.00%) ITIL Certification
2 2 (4.00%) PMP
2 2 (4.00%) PMI Certification
3 1 (2.00%) Degree
3 1 (2.00%) SC Cleared
3 1 (2.00%) Security Cleared
Quality Assurance & Compliance
1 4 (8.00%) SLA
2 1 (2.00%) BS15000
2 1 (2.00%) COBIT
2 1 (2.00%) PCI DSS
System Software
1 3 (6.00%) Oracle RMAN
2 1 (2.00%) EMC RecoverPoint
Systems Management
1 3 (6.00%) Data Guard
2 2 (4.00%) BMC PATROL
3 1 (2.00%) ZABBIX
3 1 (2.00%) OpenView
3 1 (2.00%) Netcool
Vendors
1 22 (44.00%) BMC
2 20 (40.00%) Remedy
3 6 (12.00%) ServiceNow
4 5 (10.00%) SAP
5 4 (8.00%) Oracle
6 3 (6.00%) Microsoft
6 3 (6.00%) Salesforce.com
7 1 (2.00%) BT
7 1 (2.00%) EMC
7 1 (2.00%) Cisco
7 1 (2.00%) IBM