The first table below looks at the demand for ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 91 106 115
Rank change year-on-year
+15 +9
Contract jobs citing ITSM 38 15 21
As % of all contract IT jobs located in Berkshire 1.33% 0.61% 0.68%
As % of the Processes & Methodologies category 1.88% 0.89% 1.06%
Number of daily rates quoted 13 7 19
Average daily rate £165 £375 £450
Average daily rate % change year-on-year
-56.00% -16.66%
90% offered a daily rate of more than £100 £340 £350
10% offered a daily rate of more than £420 £427 £500
UK excluding London average daily rate £354 £400 £398
% change year-on-year
-11.62% +0.62%
Number of hourly rates quoted 3 3 0
Average hourly rate £24.50 £12.35 -
Average hourly rate % change year-on-year
+98.38% -
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
2022 1680 1977
As % of all contract IT jobs located in Berkshire 70.85% 68.35% 63.65%
Number of daily rates quoted 1047 675 757
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £232 £260 £250
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 50 56 56
Average hourly rate £17.50 £24.00 £20.00
Average hourly rate % change year-on-year
-27.08% +20.00%
90% offered a hourly rate of more than £11.25 £12.75 £11.00
10% offered a hourly rate of more than £167.50 £57.50 £45.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
South East

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Berkshire region.

ITSM Daily Rate Trend in Berkshire

ITSM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Berkshire region over the 3 months to 18 April 2014.

ITSM Daily Rate Histogram in Berkshire

ITSM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Berkshire region.

ITSM Hourly Rate Trend in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reading +16 24 £228 -
Maidenhead - 3 - -
Bracknell - - - - 2
Wokingham - - - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 April 2014, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 47 (82.46%) ITIL
2 40 (70.18%) Service Management
3 23 (40.35%) Remedy
3 23 (40.35%) Remedy ITSM
4 16 (28.07%) MS Excel
4 16 (28.07%) ITIL Certification
5 15 (26.32%) Incident Management
6 13 (22.81%) Degree
6 13 (22.81%) BMC
7 12 (21.05%) Windows
8 11 (19.30%) SLA
8 11 (19.30%) Replication
9 9 (15.79%) Telecoms
9 9 (15.79%) SC Cleared
9 9 (15.79%) Security Cleared
9 9 (15.79%) ITIL V3
10 8 (14.04%) Microsoft
11 7 (12.28%) Service Delivery
11 7 (12.28%) Change Management
11 7 (12.28%) MS Office
12 6 (10.53%) Windows 7
12 6 (10.53%) HNC
12 6 (10.53%) Active Directory
12 6 (10.53%) VPN
13 5 (8.77%) MCSA
13 5 (8.77%) CheckPoint
13 5 (8.77%) ERP
13 5 (8.77%) VoIP
13 5 (8.77%) Blackberry
13 5 (8.77%) Symantec

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.26%) Blackberry Enterprise Server
Applications
1 16 (28.07%) MS Excel
2 7 (12.28%) MS Office
3 5 (8.77%) MS PowerPoint
Business Applications
1 23 (40.35%) Remedy ITSM
Communications & Networking
1 6 (10.53%) VPN
2 5 (8.77%) VoIP
3 3 (5.26%) LAN
3 3 (5.26%) Wi-Fi
4 1 (1.75%) DHCP
4 1 (1.75%) Ethernet
4 1 (1.75%) TCP/IP
4 1 (1.75%) DNS
4 1 (1.75%) CTI
4 1 (1.75%) 3G
4 1 (1.75%) Structured Cabling
4 1 (1.75%) 2G
General
1 9 (15.79%) Telecoms
2 4 (7.02%) Banking
3 3 (5.26%) Finance
3 3 (5.26%) Legal
4 1 (1.75%) Pharmaceutical
4 1 (1.75%) Back Office
Job Titles
1 20 (35.09%) Analyst
2 18 (31.58%) Service Analyst
2 18 (31.58%) Service Desk Analyst
3 8 (14.04%) Consultant
4 7 (12.28%) Management Consultant
4 7 (12.28%) Service Management Consultant
5 6 (10.53%) Service Manager
6 5 (8.77%) Help Desk Analyst
6 5 (8.77%) 1st Line Support
6 5 (8.77%) Incident Manager
7 4 (7.02%) Product Specialist
8 3 (5.26%) 2nd Line Support
8 3 (5.26%) Support Analyst
8 3 (5.26%) Help Desk Support
8 3 (5.26%) Informatica Specialist
9 2 (3.51%) Service Desk Manager
9 2 (3.51%) Architect
10 1 (1.75%) Account Manager
10 1 (1.75%) Solutions Architect
10 1 (1.75%) Administrator
Libraries, Frameworks & Software Standards
1 1 (1.75%) Middleware
Miscellaneous
1 11 (19.30%) Replication
2 5 (8.77%) Blackberry
3 3 (5.26%) Life Science
4 1 (1.75%) Handset
4 1 (1.75%) FlexPod
4 1 (1.75%) Enterprise Software
4 1 (1.75%) CMDB
Operating Systems
1 12 (21.05%) Windows
2 6 (10.53%) Windows 7
3 2 (3.51%) Windows XP
4 1 (1.75%) UNIX
4 1 (1.75%) Windows 2000
4 1 (1.75%) Apple iOS
Processes & Methodologies
1 47 (82.46%) ITIL
2 40 (70.18%) Service Management
3 15 (26.32%) Incident Management
4 9 (15.79%) ITIL V3
5 7 (12.28%) Service Delivery
5 7 (12.28%) Change Management
6 5 (8.77%) ERP
6 5 (8.77%) Configuration Management
6 5 (8.77%) Data Management
7 4 (7.02%) Master Data Management
8 3 (5.26%) Data Security
8 3 (5.26%) Mobile Device Management
9 2 (3.51%) IT Governance
9 2 (3.51%) Asset Management
9 2 (3.51%) Portfolio Management
9 2 (3.51%) Performance Management
9 2 (3.51%) Performance Improvement
9 2 (3.51%) Problem Management
9 2 (3.51%) Test Strategy
9 2 (3.51%) MOF
Qualifications
1 16 (28.07%) ITIL Certification
2 13 (22.81%) Degree
3 9 (15.79%) SC Cleared
3 9 (15.79%) Security Cleared
4 6 (10.53%) HNC
5 5 (8.77%) MCSA
5 5 (8.77%) Microsoft Certification
6 1 (1.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (19.30%) SLA
2 2 (3.51%) COBIT
2 2 (3.51%) Sarbanes-Oxley
3 1 (1.75%) ISO/IEC 17799
3 1 (1.75%) BS15000
System Software
1 6 (10.53%) Active Directory
Systems Management
1 5 (8.77%) SCCM
1 5 (8.77%) SCOM
2 1 (1.75%) HP UCMDB
2 1 (1.75%) Zenoss
Vendors
1 23 (40.35%) Remedy
2 13 (22.81%) BMC
3 8 (14.04%) Microsoft
4 5 (8.77%) CheckPoint
4 5 (8.77%) Symantec
4 5 (8.77%) McAfee
4 5 (8.77%) Citrix
5 4 (7.02%) Informatica
6 3 (5.26%) HP
6 3 (5.26%) SAP
6 3 (5.26%) MobileIron
7 2 (3.51%) FrontRange
7 2 (3.51%) ServiceNow
8 1 (1.75%) Cisco
8 1 (1.75%) IBM
8 1 (1.75%) NetApp
8 1 (1.75%) Apple
8 1 (1.75%) Mercator
8 1 (1.75%) VMware