The table below looks at the statistics for ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 94 81 109
Rank change year-on-year
-13 +28
Contract jobs citing ITSM 29 36 14
As % of all contract IT jobs located in Berkshire 1.14% 1.42% 0.57%
As % of the Processes & Methodologies category 1.60% 2.02% 0.84%
Number of daily rates quoted 13 15 4
Average daily rate
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of your Daily Rate
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£400 £300 £394
Average daily rate % change year-on-year
+33.33% -23.80%
90% offered a daily rate of more than £320 £100 £205
10% offered a daily rate of more than £498 £530 £413
UK excluding London average daily rate £350 £368 £390
% change year-on-year
-4.76% -5.76%
Number of hourly rates quoted 0 3 3
Average hourly rate - £24.50 £14.50
Average hourly rate % change year-on-year
- +68.96%
UK excluding London average hourly rate £15.75 £19.00 £15.25
% change year-on-year
-17.10% +24.59%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1815 1782 1670
As % of all contract IT jobs located in Berkshire 71.54% 70.41% 68.08%
Number of daily rates quoted 935 867 682
Average daily rate £400 £380 £390
Average daily rate % change year-on-year
+5.26% -2.56%
90% offered a daily rate of more than £245 £225 £264
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 56 37 41
Average hourly rate £21.55 £17.50 £17.33
Average hourly rate % change year-on-year
+23.14% +1.01%
90% offered a hourly rate of more than £13.93 £11.25 £14.10
10% offered a hourly rate of more than £40.15 £35.00 £37.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Berkshire region.

ITSM Daily Rate Trend in Berkshire

ITSM
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Berkshire region over the 3 months to 22 May 2015.

ITSM Daily Rate Histogram in Berkshire

ITSM
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Berkshire region.

ITSM Hourly Rate Trend in Berkshire

ITSM
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +3 10 £375 +12.78%
Newbury +3 5 £494 -
Slough - 5 £320 -
Maidenhead +5 2 £400 -
Bracknell -3 1 £125 -60.62% 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 May 2015, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 39 (76.47%) ITIL
2 29 (56.86%) Service Management
3 23 (45.10%) Remedy
3 23 (45.10%) Remedy ITSM
4 18 (35.29%) CMDB
5 15 (29.41%) Telecoms
6 11 (21.57%) BMC
7 10 (19.61%) SLA
7 10 (19.61%) ITIL Certification
8 9 (17.65%) Workflow
8 9 (17.65%) Microsoft
8 9 (17.65%) MS Excel
8 9 (17.65%) ServiceNow
9 8 (15.69%) SQL
10 7 (13.73%) MS PowerPoint
11 6 (11.76%) Web Services
11 6 (11.76%) HP
12 5 (9.80%) Project Management
12 5 (9.80%) Finance
12 5 (9.80%) Business Continuity
12 5 (9.80%) CMS
12 5 (9.80%) Billing
13 4 (7.84%) ITIL V2
13 4 (7.84%) COBIT
13 4 (7.84%) Remedy AR System
13 4 (7.84%) Unit Testing
13 4 (7.84%) Replication
13 4 (7.84%) Incident Management
13 4 (7.84%) CSS
13 4 (7.84%) Windows

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.80%) CMS
2 1 (1.96%) OpenStack
2 1 (1.96%) SharePoint
2 1 (1.96%) Lync
Applications
1 9 (17.65%) MS Excel
2 7 (13.73%) MS PowerPoint
3 2 (3.92%) MS Office
Business Applications
1 23 (45.10%) Remedy ITSM
2 4 (7.84%) Remedy AR System
3 2 (3.92%) assyst
Cloud Services
1 2 (3.92%) SaaS
2 1 (1.96%) Microsoft Azure
2 1 (1.96%) Amazon AWS
Communications & Networking
1 2 (3.92%) 2G
1 2 (3.92%) 3G
1 2 (3.92%) Radio Access Network
2 1 (1.96%) VPN
2 1 (1.96%) DNS
2 1 (1.96%) Firewall
2 1 (1.96%) LTE
2 1 (1.96%) 4G
Database & Business Intelligence
1 2 (3.92%) Big Data
General
1 15 (29.41%) Telecoms
2 5 (9.80%) Finance
2 5 (9.80%) Billing
3 2 (3.92%) Banking
3 2 (3.92%) Back Office
4 1 (1.96%) Retail
Job Titles
1 18 (35.29%) Analyst
2 10 (19.61%) Service Analyst
3 7 (13.73%) Consultant
4 6 (11.76%) Service Desk Analyst
4 6 (11.76%) Designer
5 5 (9.80%) Business Analyst
5 5 (9.80%) Incident Analyst
5 5 (9.80%) ITSM Consultant
6 4 (7.84%) Remedy Analyst
6 4 (7.84%) Developer
6 4 (7.84%) Architect
6 4 (7.84%) ServiceNow Developer
7 3 (5.88%) Solutions Designer
8 2 (3.92%) Report Analyst
8 2 (3.92%) Business Manager
8 2 (3.92%) Incident Manager
8 2 (3.92%) Service Management Analyst
8 2 (3.92%) Configuration Manager
8 2 (3.92%) Project Manager
8 2 (3.92%) Service Design Architect
Libraries, Frameworks & Software Standards
1 6 (11.76%) Web Services
2 4 (7.84%) CSS
2 4 (7.84%) XML
2 4 (7.84%) HTML
Miscellaneous
1 18 (35.29%) CMDB
2 4 (7.84%) Replication
3 3 (5.88%) Management Information System
4 1 (1.96%) Public Cloud
4 1 (1.96%) Wiki
Operating Systems
1 4 (7.84%) Windows
2 2 (3.92%) UNIX
3 1 (1.96%) Windows XP
3 1 (1.96%) Linux
3 1 (1.96%) Windows 7
Processes & Methodologies
1 39 (76.47%) ITIL
2 29 (56.86%) Service Management
3 9 (17.65%) Workflow
4 5 (9.80%) Project Management
4 5 (9.80%) Business Continuity
5 4 (7.84%) ITIL V2
5 4 (7.84%) Unit Testing
5 4 (7.84%) Incident Management
6 3 (5.88%) Root Cause Analysis
6 3 (5.88%) CRM
6 3 (5.88%) Process Management
6 3 (5.88%) Knowledge Management
6 3 (5.88%) TOGAF
7 2 (3.92%) Content Management
7 2 (3.92%) Workflow Management
7 2 (3.92%) Use Case
7 2 (3.92%) Problem Management
7 2 (3.92%) Stakeholder Management
7 2 (3.92%) SIEM
7 2 (3.92%) User Acceptance Testing
Programming Languages
1 8 (15.69%) SQL
2 4 (7.84%) Java
Qualifications
1 10 (19.61%) ITIL Certification
2 3 (5.88%) PMP
2 3 (5.88%) PMI Certification
3 2 (3.92%) Security Cleared
3 2 (3.92%) CISSP
4 1 (1.96%) MCP
4 1 (1.96%) HNC
4 1 (1.96%) A+ Certification
4 1 (1.96%) SC Cleared
4 1 (1.96%) DV Cleared
4 1 (1.96%) Degree
Quality Assurance & Compliance
1 10 (19.61%) SLA
2 4 (7.84%) COBIT
3 1 (1.96%) 21 CFR Part 11
3 1 (1.96%) Sarbanes-Oxley
3 1 (1.96%) BS15000
3 1 (1.96%) PCI DSS
System Software
1 2 (3.92%) Hyper-V
Systems Management
1 2 (3.92%) Netcool
2 1 (1.96%) SCOM
Vendors
1 23 (45.10%) Remedy
2 11 (21.57%) BMC
3 9 (17.65%) Microsoft
3 9 (17.65%) ServiceNow
4 6 (11.76%) HP
5 4 (7.84%) CA
6 2 (3.92%) LANDesk
6 2 (3.92%) ArcSight
6 2 (3.92%) EMC
7 1 (1.96%) IBM
7 1 (1.96%) NetApp
7 1 (1.96%) Red Hat
7 1 (1.96%) Salesforce.com
7 1 (1.96%) BT
7 1 (1.96%) Google