The first table below looks at the demand for ITSM skills in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 107 122 119
Rank change year-on-year
+15 -3
Contract jobs citing ITSM 13 13 10
As % of all contract IT jobs located in Berkshire 0.543% 0.413% 0.336%
As % of the Processes & Methodologies category 0.826% 0.652% 0.535%
Number of daily rates quoted 4 9 4
Average daily rate £394 £450 £350
Average daily rate % change year-on-year
-12.50% +28.57%
90% offered a daily rate of more than £205 £341 £245
10% offered a daily rate of more than £413 £500 £385
UK excluding London average daily rate £393 £350 £350
% change year-on-year
+12.14% -
Number of hourly rates quoted 2 0 3
Average hourly rate £14.50 - £10.50
UK excluding London average hourly rate £15.50 £13.50 £18.00
% change year-on-year
+14.81% -25.00%
All Processes & Methodologies
Berkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1574 1994 1869
As % of all contract IT jobs located in Berkshire 65.72% 63.40% 62.80%
Number of daily rates quoted 642 769 746
Average daily rate £388 £370 £350
Average daily rate % change year-on-year
+4.72% +5.71%
90% offered a daily rate of more than £270 £250 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 38 62 77
Average hourly rate £17.33 £19.50 £31.50
Average hourly rate % change year-on-year
-11.15% -38.09%
90% offered a hourly rate of more than £14.50 £11.45 £13.20
10% offered a hourly rate of more than £37.50 £50.00 £47.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
ITSM
South East

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Berkshire ITSM Jobs Demand Trend

ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Berkshire region.

Berkshire ITSM Daily Rate Trend

ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Berkshire region over the 3 months to 24 May 2013.

Berkshire ITSM Daily Rate Histogram

ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Berkshire region.

Berkshire ITSM Hourly Rate Trend

ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Reading +15 7 £133 -73.50%
Bracknell - 3 - -
ITSM
South East

ITSM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 24 (61.54%) Remedy
1 24 (61.54%) Remedy ITSM
2 23 (58.97%) Service Management
3 20 (51.28%) ITIL
4 19 (48.72%) BMC
4 19 (48.72%) Telecoms
5 14 (35.90%) EMC
6 13 (33.33%) HP
6 13 (33.33%) SLA
7 12 (30.77%) Microsoft
7 12 (30.77%) Project Management
7 12 (30.77%) Performance Management
8 11 (28.21%) Fault Management
8 11 (28.21%) Degree
8 11 (28.21%) Ionix
8 11 (28.21%) Continuous Improvement
8 11 (28.21%) Nokia NetAct
8 11 (28.21%) Netcool
8 11 (28.21%) TOGAF
8 11 (28.21%) Nokia
9 9 (23.08%) Internet
9 9 (23.08%) MS Excel
9 9 (23.08%) Incident Management
10 8 (20.51%) SC Cleared
10 8 (20.51%) Security Cleared
11 6 (15.38%) Service Delivery
11 6 (15.38%) Change Management
11 6 (15.38%) SQL
12 5 (12.82%) VMware Infrastructure
12 5 (12.82%) T-SQL

ITSM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 9 (23.08%) MS Excel
2 4 (10.26%) MS Office
3 3 (7.692%) MS Visio
Business Applications
1 24 (61.54%) Remedy ITSM
Communications & Networking
1 11 (28.21%) Nokia NetAct
2 9 (23.08%) Internet
3 2 (5.128%) LAN
3 2 (5.128%) WAN
3 2 (5.128%) Ethernet
3 2 (5.128%) HTTP
3 2 (5.128%) TCP/IP
3 2 (5.128%) VPN
Database & Business Intelligence
1 5 (12.82%) SQL Server
2 2 (5.128%) Business Intelligence Development Studio
3 1 (2.564%) Data Mining
General
1 19 (48.72%) Telecoms
2 2 (5.128%) Finance
Job Titles
1 16 (41.03%) Architect
2 11 (28.21%) Solutions Architect
3 8 (20.51%) Analyst
4 6 (15.38%) 1st Line Support
4 6 (15.38%) OSS Architect
5 5 (12.82%) Systems Architect
6 4 (10.26%) Service Analyst
6 4 (10.26%) Consultant
7 3 (7.692%) DBA
7 3 (7.692%) Report Analyst
7 3 (7.692%) SQL DBA
8 2 (5.128%) 1st Line Support Analyst
8 2 (5.128%) Service Desk Analyst
8 2 (5.128%) Remedy Consultant
8 2 (5.128%) Support Analyst
8 2 (5.128%) Help Desk Analyst
9 1 (2.564%) Process Analyst
9 1 (2.564%) Developer
9 1 (2.564%) Remedy Analyst
9 1 (2.564%) Remedy Developer
Miscellaneous
1 3 (7.692%) Clustering
1 3 (7.692%) Replication
2 2 (5.128%) CMDB
2 2 (5.128%) Data Extraction
2 2 (5.128%) Management Information System
2 2 (5.128%) Blackberry
Operating Systems
1 5 (12.82%) Windows
2 3 (7.692%) Windows Server 2003
2 3 (7.692%) Windows Server 2008
3 2 (5.128%) Windows 7
3 2 (5.128%) Mac OS X
3 2 (5.128%) Windows XP
Processes & Methodologies
1 23 (58.97%) Service Management
2 20 (51.28%) ITIL
3 12 (30.77%) Project Management
3 12 (30.77%) Performance Management
4 11 (28.21%) Fault Management
4 11 (28.21%) Continuous Improvement
4 11 (28.21%) TOGAF
5 9 (23.08%) Incident Management
6 6 (15.38%) Service Delivery
6 6 (15.38%) Change Management
7 2 (5.128%) Software Distribution
8 1 (2.564%) PRINCE2
8 1 (2.564%) Supplier Management
8 1 (2.564%) Systems Analysis
8 1 (2.564%) Business Analysis
8 1 (2.564%) Capacity Management
8 1 (2.564%) Statistical Analysis
Programming Languages
1 6 (15.38%) SQL
2 5 (12.82%) T-SQL
Qualifications
1 11 (28.21%) Degree
2 8 (20.51%) SC Cleared
2 8 (20.51%) Security Cleared
3 4 (10.26%) ITIL Certification
Quality Assurance & Compliance
1 13 (33.33%) SLA
System Software
1 5 (12.82%) VMware Infrastructure
1 5 (12.82%) Active Directory
2 2 (5.128%) Microsoft App-V
Systems Management
1 11 (28.21%) Ionix
1 11 (28.21%) Netcool
2 2 (5.128%) SCCM
2 2 (5.128%) Unicenter
Vendors
1 24 (61.54%) Remedy
2 19 (48.72%) BMC
3 14 (35.90%) EMC
4 13 (33.33%) HP
5 12 (30.77%) Microsoft
6 11 (28.21%) Nokia
7 5 (12.82%) VMware
8 3 (7.692%) Business Objects
8 3 (7.692%) Cisco
9 2 (5.128%) FrontRange
9 2 (5.128%) CA
9 2 (5.128%) Royalblue
9 2 (5.128%) Citrix