The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 175 184 178
Rank change year-on-year
+9 -6
Permanent jobs citing ITSM 51 35 47
As % of all permanent IT jobs located in Berkshire 0.86% 0.62% 0.83%
As % of the Processes & Methodologies category 1.15% 0.84% 1.11%
Number of salaries quoted 33 31 45
Average salary £37,500 £40,000 £38,000
Average salary % change year-on-year
-6.25% +5.26%
90% offered a salary of more than £26,500 £37,500 £30,000
10% offered a salary of more than £83,000 £85,000 £62,500
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4435 4186 4246
As % of all permanent IT jobs located in Berkshire 74.97% 74.18% 75.07%
Number of salaries quoted 2971 3176 3532
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 22 August 2014.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +3 16 £55,000 - 2
Bracknell -1 7 £37,500 +11.11%
Slough +11 4 £85,000 +54.54%
Newbury +2 2 £26,750 -38.85% 1
Maidenhead - 2 £39,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 August 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 86 (78.18%) ITIL
2 82 (74.55%) Service Management
3 38 (34.55%) Degree
4 29 (26.36%) Project Management
5 27 (24.55%) Telecoms
6 26 (23.64%) SLA
7 25 (22.73%) MS Excel
7 25 (22.73%) CMDB
8 24 (21.82%) Internet
9 23 (20.91%) Windows
10 21 (19.09%) IBM
10 21 (19.09%) Microsoft
11 20 (18.18%) ITIL Certification
11 20 (18.18%) Management Information System
12 19 (17.27%) Service Delivery
13 18 (16.36%) VMware
13 18 (16.36%) Finance
13 18 (16.36%) Configuration Management
13 18 (16.36%) Oracle
13 18 (16.36%) SQL Server
14 17 (15.45%) SQL
14 17 (15.45%) VMware Infrastructure
15 16 (14.55%) BMC
16 15 (13.64%) Release Management
16 15 (13.64%) Time Management
17 14 (12.73%) Incident Management
17 14 (12.73%) Change Management
17 14 (12.73%) PRINCE2
18 13 (11.82%) HP
18 13 (11.82%) Tivoli

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 August 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (10.91%) IIS
2 9 (8.18%) SharePoint
3 3 (2.73%) IBM HTTP Server
3 3 (2.73%) Apache
3 3 (2.73%) Tomcat
3 3 (2.73%) Oracle HTTP Server
3 3 (2.73%) WebSphere
4 2 (1.82%) TeamSite
4 2 (1.82%) NetWeaver
5 1 (0.91%) IBM Notes
Applications
1 25 (22.73%) MS Excel
2 2 (1.82%) MS Visio
2 2 (1.82%) MS Office
Business Applications
1 8 (7.27%) Remedy ITSM
2 5 (4.55%) SAP FI
2 5 (4.55%) SAP CO
2 5 (4.55%) SAP FI/CO
3 2 (1.82%) SAP GRC
4 1 (0.91%) Agresso
Cloud Services
1 4 (3.64%) SaaS
2 1 (0.91%) PaaS
Communications & Networking
1 24 (21.82%) Internet
2 9 (8.18%) Firewall
3 8 (7.27%) DSL
4 7 (6.36%) TCP/IP
4 7 (6.36%) DNS
5 6 (5.45%) DHCP
6 4 (3.64%) Radio Access Network
6 4 (3.64%) HTTP
7 3 (2.73%) Broadband
7 3 (2.73%) VoIP
8 1 (0.91%) WAN
8 1 (0.91%) LAN
8 1 (0.91%) SAN
Database & Business Intelligence
1 18 (16.36%) SQL Server
2 11 (10.00%) SQL Server Reporting Services
3 6 (5.45%) Relational Database
3 6 (5.45%) RDBMS
4 4 (3.64%) MySQL
5 3 (2.73%) DB2
6 2 (1.82%) SAP BI
General
1 27 (24.55%) Telecoms
2 18 (16.36%) Finance
3 13 (11.82%) French Language
4 10 (9.09%) Retail
5 9 (8.18%) Law
6 8 (7.27%) Legal
7 7 (6.36%) Banking
8 6 (5.45%) German Language
9 2 (1.82%) Marketing
10 1 (0.91%) Manufacturing
10 1 (0.91%) Hungarian Language
10 1 (0.91%) Italian Language
10 1 (0.91%) Spanish Language
10 1 (0.91%) Local Government
Job Titles
1 29 (26.36%) Analyst
2 16 (14.55%) Support Analyst
2 16 (14.55%) Applications Support
3 15 (13.64%) Applications Support Analyst
4 11 (10.00%) Service Analyst
5 9 (8.18%) Transition Manager
5 9 (8.18%) Release Manager
6 8 (7.27%) SAP Manager
6 8 (7.27%) Technical Support
6 8 (7.27%) Support Engineer
7 7 (6.36%) Service Manager
8 6 (5.45%) Technical Support Engineer
8 6 (5.45%) Technical Engineer
8 6 (5.45%) Change Analyst
8 6 (5.45%) Developer
9 5 (4.55%) Senior Manager
9 5 (4.55%) Consultant
9 5 (4.55%) Architect
9 5 (4.55%) Service Transition Manager
9 5 (4.55%) Applications Manager
Libraries, Frameworks & Software Standards
1 4 (3.64%) Ajax
1 4 (3.64%) CSS
1 4 (3.64%) Web Services
1 4 (3.64%) XML
1 4 (3.64%) .NET
1 4 (3.64%) HTML
2 3 (2.73%) WebSphere MQ
2 3 (2.73%) J2EE
2 3 (2.73%) SAP Basis
3 1 (0.91%) Software Packaging
Miscellaneous
1 25 (22.73%) CMDB
2 20 (18.18%) Management Information System
3 13 (11.82%) Computer Science
4 5 (4.55%) GIS
5 3 (2.73%) Smartphone
6 2 (1.82%) IPTV
7 1 (0.91%) Replication
7 1 (0.91%) PMI
7 1 (0.91%) Open Source
Operating Systems
1 23 (20.91%) Windows
2 6 (5.45%) UNIX
3 5 (4.55%) Linux
4 2 (1.82%) Red Hat Enterprise Linux
4 2 (1.82%) Oracle Linux
5 1 (0.91%) Windows Vista
Processes & Methodologies
1 86 (78.18%) ITIL
2 82 (74.55%) Service Management
3 29 (26.36%) Project Management
4 19 (17.27%) Service Delivery
5 18 (16.36%) Configuration Management
6 15 (13.64%) Release Management
6 15 (13.64%) Time Management
7 14 (12.73%) Incident Management
7 14 (12.73%) Change Management
7 14 (12.73%) PRINCE2
8 13 (11.82%) Business Development
9 12 (10.91%) Validation
10 9 (8.18%) Transition Management
11 7 (6.36%) Problem Management
11 7 (6.36%) Performance Management
12 6 (5.45%) Logistics
12 6 (5.45%) Capacity Management
12 6 (5.45%) E-Commerce
12 6 (5.45%) Security Management
12 6 (5.45%) Stakeholder Management
Programming Languages
1 17 (15.45%) SQL
2 4 (3.64%) C#
2 4 (3.64%) C++
2 4 (3.64%) Java
2 4 (3.64%) JavaScript
2 4 (3.64%) Perl
3 3 (2.73%) Shell Script
3 3 (2.73%) Bash Shell
3 3 (2.73%) sed
3 3 (2.73%) Korn
3 3 (2.73%) AWK
4 1 (0.91%) ABAP
Qualifications
1 38 (34.55%) Degree
2 20 (18.18%) ITIL Certification
3 11 (10.00%) Microsoft Certification
4 10 (9.09%) ISEB
5 9 (8.18%) MCSA
6 8 (7.27%) MCSE
7 7 (6.36%) Cisco Certification
7 7 (6.36%) CCNA
7 7 (6.36%) Security Cleared
8 6 (5.45%) VMware Certified Professional (VCP)
8 6 (5.45%) MCDBA
8 6 (5.45%) MCP
8 6 (5.45%) Network+ Certification
9 5 (4.55%) CCA
10 2 (1.82%) MOS
10 2 (1.82%) ITIL Foundation Certificate
11 1 (0.91%) PMI Certification
11 1 (0.91%) SC Cleared
11 1 (0.91%) EXIN
11 1 (0.91%) MCITP
Quality Assurance & Compliance
1 26 (23.64%) SLA
2 1 (0.91%) ISO/IEC 20000
2 1 (0.91%) COBIT
System Software
1 17 (15.45%) VMware Infrastructure
2 6 (5.45%) VMware ESX
2 6 (5.45%) VMware Workstation
3 3 (2.73%) Tivoli Directory Server
Systems Management
1 13 (11.82%) Tivoli
2 11 (10.00%) Oracle Enterprise Manager
3 10 (9.09%) HP NNM
3 10 (9.09%) OVPI
3 10 (9.09%) Netcool
3 10 (9.09%) TeMIP
3 10 (9.09%) OpenView
4 4 (3.64%) SCCM
4 4 (3.64%) NSN NetAct
5 3 (2.73%) SCOM
Vendors
1 21 (19.09%) IBM
1 21 (19.09%) Microsoft
2 18 (16.36%) VMware
2 18 (16.36%) Oracle
3 16 (14.55%) BMC
4 13 (11.82%) HP
5 8 (7.27%) Remedy
5 8 (7.27%) SAP
6 7 (6.36%) Cisco
6 7 (6.36%) Huawei
7 5 (4.55%) EMC
7 5 (4.55%) ServiceNow
8 4 (3.64%) Fujitsu
8 4 (3.64%) Nokia Solutions and Networks
8 4 (3.64%) Salesforce.com
8 4 (3.64%) Ericsson
9 3 (2.73%) McAfee
9 3 (2.73%) CheckPoint
9 3 (2.73%) Symantec
9 3 (2.73%) Business Objects
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: Yesterday
Reading, Berkshire
Three
Posted: Yesterday
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 2 days ago
Newbury, Berkshire
Go Partnership.
Salary: From £32,000 to £34,000 per annum + Benefits
Posted: 4 days ago