The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 150 170 212
Rank change year-on-year
+20 +42
Permanent jobs citing ITSM 47 73 25
As % of all permanent IT jobs located in Berkshire 1.16% 1.21% 0.43%
As % of the Processes & Methodologies category 1.35% 1.40% 0.50%
Number of salaries quoted 38 52 20
Median salary £51,250 £49,500 £41,250
Median salary % change year-on-year
+3.53% +20.00%
90% offered a salary of more than £32,400 £37,500 £23,500
10% offered a salary of more than £68,250 £64,750 £52,750
UK excluding London median salary £45,000 £42,000 £37,500
% change year-on-year
+7.14% +12.00%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3487 5212 4957
As % of all permanent IT jobs located in Berkshire 85.70% 86.36% 84.53%
Number of salaries quoted 2601 4222 3316
Median salary £52,500 £52,000 £50,000
Median salary % change year-on-year
+0.96% +4.00%
90% offered a salary of more than £34,000 £35,000 £32,500
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 3 December 2016.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +13 13 £75,000 +66.66% 2
Bracknell +15 8 £37,500 -11.76%
Newbury - 8 £37,500 - 1
Reading +1 5 £46,250 -4.63% 2
Slough +24 3 £32,500 -45.83%
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for ITSM.

1 58 (67.44%) ITIL
2 42 (48.84%) Service Management
3 36 (41.86%) SLA
4 28 (32.56%) ITIL Certification
5 22 (25.58%) SQL
6 18 (20.93%) Service Delivery
6 18 (20.93%) Telecoms
7 17 (19.77%) MS Excel
7 17 (19.77%) Microsoft
8 16 (18.60%) Finance
8 16 (18.60%) ServiceNow
9 15 (17.44%) Oracle
10 14 (16.28%) Remedy
10 14 (16.28%) Remedy ITSM
11 12 (13.95%) BusinessObjects
11 12 (13.95%) JIRA
12 11 (12.79%) QlikView
12 11 (12.79%) Analytical Skills
12 11 (12.79%) MicroStrategy
12 11 (12.79%) SQL Server
12 11 (12.79%) Configuration Management
13 10 (11.63%) HP
13 10 (11.63%) Incident Management
14 9 (10.47%) MS Office
14 9 (10.47%) Linux
14 9 (10.47%) MS Visio
15 8 (9.30%) Project Management
15 8 (9.30%) Broadband
15 8 (9.30%) HP Quality Center
16 7 (8.14%) Analytics

ITSM
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.14%) SharePoint
2 4 (4.65%) Oracle Service Bus
2 4 (4.65%) Oracle SOA Suite
3 3 (3.49%) Apache
3 3 (3.49%) Tomcat
4 2 (2.33%) IIS
4 2 (2.33%) MS Exchange
4 2 (2.33%) nginx
5 1 (1.16%) Exchange Server 2010
5 1 (1.16%) MQSeries
Applications
1 17 (19.77%) MS Excel
2 9 (10.47%) MS Office
2 9 (10.47%) MS Visio
3 6 (6.98%) MS Project
4 3 (3.49%) MS PowerPoint
Business Applications
1 14 (16.28%) Remedy ITSM
2 5 (5.81%) SAP Oil and Gas
3 1 (1.16%) SAP FI
3 1 (1.16%) SAP FSCM
3 1 (1.16%) SAP SD
Cloud Services
1 3 (3.49%) SaaS
2 2 (2.33%) Microsoft Azure
2 2 (2.33%) Office 365
Communications & Networking
1 8 (9.30%) Broadband
2 3 (3.49%) Firewall
2 3 (3.49%) Internet
3 2 (2.33%) LDAP
3 2 (2.33%) VPN
3 2 (2.33%) WAN
4 1 (1.16%) BGP
4 1 (1.16%) DHCP
4 1 (1.16%) DNS
4 1 (1.16%) DSL
4 1 (1.16%) Ethernet
4 1 (1.16%) L2TP
4 1 (1.16%) LAN
4 1 (1.16%) MPLS
4 1 (1.16%) OSPF
4 1 (1.16%) PPP
4 1 (1.16%) SNMP
4 1 (1.16%) SSL
4 1 (1.16%) TCP/IP
4 1 (1.16%) X.21
Database & Business Intelligence
1 12 (13.95%) BusinessObjects
2 11 (12.79%) QlikView
2 11 (12.79%) SQL Server
3 6 (6.98%) Oracle Reports
4 4 (4.65%) Oracle Database
4 4 (4.65%) Relational Database
5 3 (3.49%) RDBMS
6 1 (1.16%) Big Data
6 1 (1.16%) PostgreSQL
Development Applications
1 12 (13.95%) JIRA
2 2 (2.33%) Ant
3 1 (1.16%) Git (software)
General
1 18 (20.93%) Telecoms
2 16 (18.60%) Finance
3 6 (6.98%) Manufacturing
4 5 (5.81%) Electronics
4 5 (5.81%) Marketing
5 3 (3.49%) Billing
6 1 (1.16%) Pharmaceutical
Job Titles
1 29 (33.72%) Analyst
2 20 (23.26%) Service Analyst
3 13 (15.12%) Service Manager
4 10 (11.63%) Report Analyst
5 9 (10.47%) Consultant
5 9 (10.47%) Delivery Manager
5 9 (10.47%) Service Desk Analyst
5 9 (10.47%) Services Delivery Manager
6 8 (9.30%) Analyst Developer
6 8 (9.30%) Developer
6 8 (9.30%) Report Developer
6 8 (9.30%) Support Analyst
7 7 (8.14%) Environment Manager
7 7 (8.14%) IT Manager
7 7 (8.14%) Support Consultant
7 7 (8.14%) Test Manager
8 6 (6.98%) ITIL Manager
8 6 (6.98%) Test Environment Manager
9 5 (5.81%) IT Services Manager
9 5 (5.81%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 4 (4.65%) Middleware
2 1 (1.16%) ActiveMQ
2 1 (1.16%) JSON
2 1 (1.16%) RabbitMQ
2 1 (1.16%) REST
2 1 (1.16%) SAML
2 1 (1.16%) SOAP
2 1 (1.16%) Web Services
Miscellaneous
1 11 (12.79%) Analytical Skills
2 4 (4.65%) Enterprise Software
3 3 (3.49%) Data Structures
4 2 (2.33%) Computer Science
4 2 (2.33%) Data Centre
4 2 (2.33%) PMI
5 1 (1.16%) CMDB
5 1 (1.16%) Private Cloud
5 1 (1.16%) Public Cloud
5 1 (1.16%) Virtual Team
Operating Systems
1 9 (10.47%) Linux
2 7 (8.14%) Unix
2 7 (8.14%) Windows
3 3 (3.49%) Windows Server
4 2 (2.33%) Red Hat Enterprise Linux
5 1 (1.16%) CentOS
5 1 (1.16%) Windows Server 2008
5 1 (1.16%) Windows Server 2012
Processes & Methodologies
1 58 (67.44%) ITIL
2 42 (48.84%) Service Management
3 18 (20.93%) Service Delivery
4 11 (12.79%) Configuration Management
5 10 (11.63%) Incident Management
6 8 (9.30%) Project Management
7 7 (8.14%) Analytics
7 7 (8.14%) Asset Management
7 7 (8.14%) Change Management
7 7 (8.14%) SDLC
8 6 (6.98%) Agile Software Development
8 6 (6.98%) Continuous Integration
8 6 (6.98%) Contract Management
8 6 (6.98%) ITIL V3
8 6 (6.98%) PRINCE2
8 6 (6.98%) Problem Management
8 6 (6.98%) Programme Management
8 6 (6.98%) Waterfall
9 5 (5.81%) Business Intelligence
9 5 (5.81%) Stakeholder Management
Programming Languages
1 22 (25.58%) SQL
2 3 (3.49%) Java
3 2 (2.33%) Bash Shell
3 2 (2.33%) Python
3 2 (2.33%) Shell Script
4 1 (1.16%) Perl
4 1 (1.16%) PowerShell
Qualifications
1 28 (32.56%) ITIL Certification
2 5 (5.81%) Degree
2 5 (5.81%) Security Cleared
3 4 (4.65%) PMI Certification
3 4 (4.65%) SC Cleared
4 2 (2.33%) PMP
4 2 (2.33%) PRINCE2 Certification
5 1 (1.16%) CCNA
5 1 (1.16%) Cisco Certification
5 1 (1.16%) DV Cleared
5 1 (1.16%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 36 (41.86%) SLA
2 1 (1.16%) COBIT
2 1 (1.16%) GAMP
2 1 (1.16%) ISO/IEC 27001
2 1 (1.16%) ISO19770
2 1 (1.16%) QA
System Software
1 6 (6.98%) Active Directory
2 2 (2.33%) VMware Infrastructure
3 1 (1.16%) Snort
3 1 (1.16%) VMware ESXi
Systems Management
1 8 (9.30%) HP Quality Center
2 5 (5.81%) SCCM
3 2 (2.33%) Nagios
4 1 (1.16%) Ansible
4 1 (1.16%) Pingdom
4 1 (1.16%) QRadar
4 1 (1.16%) Red Hat Spacewalk
4 1 (1.16%) RSA Archer
Vendors
1 17 (19.77%) Microsoft
2 16 (18.60%) ServiceNow
3 15 (17.44%) Oracle
4 14 (16.28%) Remedy
5 11 (12.79%) MicroStrategy
6 10 (11.63%) HP
7 7 (8.14%) SAP
8 4 (4.65%) VMware
9 3 (3.49%) Splunk
10 2 (2.33%) Cisco
10 2 (2.33%) Red Hat
10 2 (2.33%) SolarWinds
11 1 (1.16%) 3PAR
11 1 (1.16%) Citrix
11 1 (1.16%) Dynatrace
11 1 (1.16%) F5
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