The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 200 189 135
Rank change year-on-year
-11 -54
Permanent jobs citing ITSM 34 40 95
As % of all permanent IT jobs located in Berkshire 0.58% 0.68% 1.76%
As % of the Processes & Methodologies category 0.73% 0.87% 2.29%
Number of salaries quoted 21 38 87
Average salary £40,000 £37,500 £38,000
Average salary % change year-on-year
+6.66% -1.31%
90% offered a salary of more than £22,500 £32,000 £30,000
10% offered a salary of more than £55,000 £76,600 £60,000
UK excluding London average salary £36,800 £45,000 £40,000
% change year-on-year
-18.22% +12.50%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4637 4596 4153
As % of all permanent IT jobs located in Berkshire 78.46% 77.62% 77.15%
Number of salaries quoted 3097 3435 3342
Average salary £50,000 £47,500 £47,000
Average salary % change year-on-year
+5.26% +1.06%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 22 October 2014.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +11 16 £42,500 -50.00% 4
Maidenhead - 5 £40,000 - 1
Newbury +9 4 £35,400 -5.60%
Slough -6 1 £37,500 -48.63% 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 October 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 59 (64.84%) Service Management
2 56 (61.54%) ITIL
3 31 (34.07%) SLA
4 29 (31.87%) Degree
5 27 (29.67%) Windows
6 26 (28.57%) Internet
7 25 (27.47%) SQL
8 23 (25.27%) Telecoms
9 22 (24.18%) MS Excel
10 20 (21.98%) SQL Server
11 18 (19.78%) Management Information System
11 18 (19.78%) VMware
12 17 (18.68%) VMware Infrastructure
13 15 (16.48%) Project Management
13 15 (16.48%) Oracle
13 15 (16.48%) IBM
13 15 (16.48%) Microsoft
13 15 (16.48%) French Language
13 15 (16.48%) Analytical Skills
14 14 (15.38%) Incident Management
14 14 (15.38%) Remedy ITSM
14 14 (15.38%) IIS
14 14 (15.38%) Validation
14 14 (15.38%) Remedy
15 13 (14.29%) BMC
15 13 (14.29%) Finance
15 13 (14.29%) Microsoft Certification
15 13 (14.29%) CMDB
16 12 (13.19%) Computer Science
17 11 (12.09%) Tivoli

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 October 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 14 (15.38%) IIS
2 11 (12.09%) SharePoint
3 3 (3.30%) Oracle HTTP Server
3 3 (3.30%) Apache
3 3 (3.30%) Tomcat
3 3 (3.30%) IBM HTTP Server
3 3 (3.30%) WebSphere
4 2 (2.20%) TeamSite
5 1 (1.10%) IBM Notes
Applications
1 22 (24.18%) MS Excel
2 7 (7.69%) MS Office
3 2 (2.20%) MS Visio
Business Applications
1 14 (15.38%) Remedy ITSM
2 5 (5.49%) SAP FI/CO
2 5 (5.49%) SAP FI
2 5 (5.49%) SAP CO
3 2 (2.20%) Agresso
Cloud Services
1 4 (4.40%) SaaS
2 1 (1.10%) PaaS
2 1 (1.10%) Office 365
Communications & Networking
1 26 (28.57%) Internet
2 9 (9.89%) TCP/IP
2 9 (9.89%) DNS
2 9 (9.89%) Broadband
3 8 (8.79%) Firewall
4 6 (6.59%) DHCP
4 6 (6.59%) HTTP
5 4 (4.40%) VoIP
6 2 (2.20%) DSL
6 2 (2.20%) LAN
6 2 (2.20%) WAN
7 1 (1.10%) SAN
Database & Business Intelligence
1 20 (21.98%) SQL Server
2 11 (12.09%) SQL Server Reporting Services
3 7 (7.69%) Relational Database
4 6 (6.59%) RDBMS
5 4 (4.40%) MySQL
6 3 (3.30%) DB2
General
1 23 (25.27%) Telecoms
2 15 (16.48%) French Language
3 13 (14.29%) Finance
4 9 (9.89%) Banking
4 9 (9.89%) German Language
5 8 (8.79%) Retail
6 2 (2.20%) Marketing
6 2 (2.20%) Law
6 2 (2.20%) Legal
7 1 (1.10%) Manufacturing
7 1 (1.10%) Local Government
7 1 (1.10%) Italian Language
Job Titles
1 35 (38.46%) Analyst
2 19 (20.88%) Service Analyst
3 18 (19.78%) Applications Support
4 16 (17.58%) Support Analyst
5 15 (16.48%) Applications Support Analyst
6 12 (13.19%) Developer
7 9 (9.89%) Report Analyst
7 9 (9.89%) Analyst Developer
8 8 (8.79%) Service Desk Analyst
9 7 (7.69%) Support Engineer
10 6 (6.59%) Technical Engineer
10 6 (6.59%) Technical Support
10 6 (6.59%) Technical Support Engineer
11 5 (5.49%) Help Desk Analyst
11 5 (5.49%) Consultant
11 5 (5.49%) Applications Manager
11 5 (5.49%) SAP Manager
12 4 (4.40%) Systems Engineer
13 3 (3.30%) Change Analyst
13 3 (3.30%) Systems Developer
Libraries, Frameworks & Software Standards
1 6 (6.59%) HTML
2 5 (5.49%) Web Services
2 5 (5.49%) XML
2 5 (5.49%) CSS
3 4 (4.40%) Ajax
3 4 (4.40%) .NET
3 4 (4.40%) Flash
4 3 (3.30%) J2EE
4 3 (3.30%) WebSphere MQ
4 3 (3.30%) Software Packaging
5 1 (1.10%) SOAP
Miscellaneous
1 18 (19.78%) Management Information System
2 15 (16.48%) Analytical Skills
3 13 (14.29%) CMDB
4 12 (13.19%) Computer Science
5 9 (9.89%) Performance Metrics
5 9 (9.89%) Smartphone
6 2 (2.20%) GIS
7 1 (1.10%) PMI
7 1 (1.10%) Replication
7 1 (1.10%) Data Extraction
Operating Systems
1 27 (29.67%) Windows
2 7 (7.69%) UNIX
3 2 (2.20%) Linux
4 1 (1.10%) Windows 8
4 1 (1.10%) Windows 7
4 1 (1.10%) Windows Vista
Processes & Methodologies
1 59 (64.84%) Service Management
2 56 (61.54%) ITIL
3 15 (16.48%) Project Management
4 14 (15.38%) Incident Management
4 14 (15.38%) Validation
5 11 (12.09%) Time Management
6 9 (9.89%) Service Delivery
6 9 (9.89%) Change Management
6 9 (9.89%) Analytics
6 9 (9.89%) Coaching
7 8 (8.79%) Problem Management
7 8 (8.79%) Line Management
7 8 (8.79%) E-Commerce
8 7 (7.69%) Release Management
9 6 (6.59%) Business Development
9 6 (6.59%) Capacity Management
9 6 (6.59%) Security Management
10 5 (5.49%) Agile Software Development
11 4 (4.40%) ITIL V2
11 4 (4.40%) Waterfall
Programming Languages
1 25 (27.47%) SQL
2 6 (6.59%) JavaScript
3 4 (4.40%) Java
3 4 (4.40%) C#
3 4 (4.40%) C++
3 4 (4.40%) Perl
3 4 (4.40%) T-SQL
4 3 (3.30%) AWK
4 3 (3.30%) Shell Script
4 3 (3.30%) Bash Shell
4 3 (3.30%) sed
4 3 (3.30%) Korn
5 1 (1.10%) ABAP
Qualifications
1 29 (31.87%) Degree
2 13 (14.29%) Microsoft Certification
3 10 (10.99%) ITIL Certification
3 10 (10.99%) MCSA
4 9 (9.89%) MCSE
4 9 (9.89%) CCNA
4 9 (9.89%) Cisco Certification
5 6 (6.59%) VMware Certified Professional (VCP)
5 6 (6.59%) Network+ Certification
5 6 (6.59%) MCP
5 6 (6.59%) MCDBA
6 5 (5.49%) CCA
7 2 (2.20%) Security Cleared
7 2 (2.20%) ISEB
8 1 (1.10%) PMI Certification
8 1 (1.10%) MOS
Quality Assurance & Compliance
1 31 (34.07%) SLA
2 1 (1.10%) COBIT
System Software
1 17 (18.68%) VMware Infrastructure
2 6 (6.59%) VMware ESX
2 6 (6.59%) VMware Workstation
3 3 (3.30%) Tivoli Directory Server
Systems Management
1 11 (12.09%) Tivoli
1 11 (12.09%) Oracle Enterprise Manager
2 8 (8.79%) OVPI
2 8 (8.79%) HP NNM
2 8 (8.79%) TeMIP
2 8 (8.79%) Netcool
2 8 (8.79%) OpenView
3 7 (7.69%) SCCM
4 4 (4.40%) SCOM
Vendors
1 18 (19.78%) VMware
2 15 (16.48%) Oracle
2 15 (16.48%) IBM
2 15 (16.48%) Microsoft
3 14 (15.38%) Remedy
4 13 (14.29%) BMC
5 10 (10.99%) HP
6 9 (9.89%) Business Objects
7 7 (7.69%) Cisco
7 7 (7.69%) ServiceNow
8 5 (5.49%) SAP
9 4 (4.40%) LANDesk
9 4 (4.40%) CheckPoint
9 4 (4.40%) Salesforce.com
9 4 (4.40%) McAfee
9 4 (4.40%) Symantec
9 4 (4.40%) Citrix
10 3 (3.30%) Ab Initio
10 3 (3.30%) Huawei
11 1 (1.10%) EMC
Reading, Berkshire
Arden Resourcing Limited
Salary: From £55,000 to £60,000 per annum + Benefits and Bonus
Posted: 23 hours ago
Maidenhead, Berkshire
Three
Salary: £Competitive, bonus + benefits
Posted: 2 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 5 days ago
Reading, Berkshire
CGI
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 7 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 13 days ago
Reading, Berkshire
CGI
Salary: £35000 - £60000 per annum + benefits
Posted: 21 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 23 days ago
Slough
Reed Technology - UK Posting Account
Salary: £35000 - £40000 per annum
Posted: 26 days ago