The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 202 184 156
Rank change year-on-year
-18 -28
Permanent jobs citing ITSM 23 46 66
As % of all permanent IT jobs located in Berkshire 0.40% 0.78% 1.21%
As % of the Processes & Methodologies category 0.49% 0.99% 1.57%
Number of salaries quoted 20 44 63
Average salary £42,500 £45,000 £37,000
Average salary % change year-on-year
-5.55% +21.62%
90% offered a salary of more than £20,800 £32,000 £31,700
10% offered a salary of more than £61,225 £73,000 £60,000
UK excluding London average salary £38,750 £45,000 £42,500
% change year-on-year
-13.88% +5.88%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4654 4665 4193
As % of all permanent IT jobs located in Berkshire 79.95% 78.77% 76.92%
Number of salaries quoted 3189 3387 3406
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 18 December 2014.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +11 8 £45,000 -33.33% 1
Reading +6 6 £21,000 -50.58% 2
Bracknell -20 2 £56,375 +25.27%
Slough -19 1 £37,500 -46.42%
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 December 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (58.06%) ITIL
2 34 (54.84%) Service Management
3 20 (32.26%) SQL
4 19 (30.65%) SLA
5 16 (25.81%) Telecoms
5 16 (25.81%) Internet
6 15 (24.19%) Windows
7 14 (22.58%) Degree
8 13 (20.97%) SharePoint
9 12 (19.35%) Remedy
9 12 (19.35%) Remedy ITSM
9 12 (19.35%) Performance Metrics
10 11 (17.74%) Analytics
10 11 (17.74%) Smartphone
10 11 (17.74%) Incident Management
10 11 (17.74%) Broadband
10 11 (17.74%) MS Excel
10 11 (17.74%) Business Objects
11 10 (16.13%) Microsoft
11 10 (16.13%) Management Information System
11 10 (16.13%) Microsoft Certification
11 10 (16.13%) Analytical Skills
12 9 (14.52%) IBM
13 8 (12.90%) JavaScript
13 8 (12.90%) Oracle
13 8 (12.90%) SQL Server
13 8 (12.90%) HTML
13 8 (12.90%) Finance
13 8 (12.90%) SCCM
14 7 (11.29%) ServiceNow

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 December 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 13 (20.97%) SharePoint
2 7 (11.29%) IIS
3 3 (4.84%) Apache
3 3 (4.84%) Tomcat
3 3 (4.84%) Oracle HTTP Server
3 3 (4.84%) IBM HTTP Server
3 3 (4.84%) WebSphere
4 1 (1.61%) SharePoint 2010
4 1 (1.61%) IBM Notes
Applications
1 11 (17.74%) MS Excel
2 6 (9.68%) MS Office
Business Applications
1 12 (19.35%) Remedy ITSM
2 4 (6.45%) Agresso
3 1 (1.61%) SAP FI
3 1 (1.61%) SAP FI/CO
3 1 (1.61%) SAP CO
Cloud Services
1 3 (4.84%) SaaS
2 2 (3.23%) Office 365
3 1 (1.61%) PaaS
Communications & Networking
1 16 (25.81%) Internet
2 11 (17.74%) Broadband
3 6 (9.68%) HTTP
4 5 (8.06%) VoIP
5 4 (6.45%) TCP/IP
5 4 (6.45%) DNS
6 1 (1.61%) SSL
6 1 (1.61%) VPN
6 1 (1.61%) WAN
6 1 (1.61%) DHCP
6 1 (1.61%) LAN
6 1 (1.61%) Firewall
6 1 (1.61%) Wireless
6 1 (1.61%) LDAP
Database & Business Intelligence
1 8 (12.90%) SQL Server
2 5 (8.06%) MySQL
3 4 (6.45%) SQL Server Reporting Services
4 3 (4.84%) DB2
5 2 (3.23%) Relational Database
6 1 (1.61%) RDBMS
General
1 16 (25.81%) Telecoms
2 8 (12.90%) Finance
3 7 (11.29%) French Language
4 5 (8.06%) German Language
5 4 (6.45%) Banking
5 4 (6.45%) Retail
6 2 (3.23%) Marketing
Job Titles
1 29 (46.77%) Analyst
2 20 (32.26%) Service Analyst
3 14 (22.58%) Developer
4 11 (17.74%) Analyst Developer
4 11 (17.74%) Report Analyst
5 10 (16.13%) Applications Support
5 10 (16.13%) Support Analyst
6 9 (14.52%) Service Desk Analyst
7 8 (12.90%) Applications Support Analyst
8 5 (8.06%) Help Desk Analyst
8 5 (8.06%) Consultant
9 4 (6.45%) Systems Engineer
10 3 (4.84%) Service Manager
10 3 (4.84%) Systems Developer
10 3 (4.84%) Implementation Consultant
11 2 (3.23%) 1st Line Support Analyst
11 2 (3.23%) Delivery Manager
11 2 (3.23%) Systems Manager
11 2 (3.23%) Services Delivery Manager
11 2 (3.23%) 1st Line Support
Libraries, Frameworks & Software Standards
1 8 (12.90%) HTML
2 6 (9.68%) Web Services
2 6 (9.68%) XML
3 5 (8.06%) CSS
4 4 (6.45%) .NET
4 4 (6.45%) Flash
4 4 (6.45%) Ajax
5 3 (4.84%) Software Packaging
5 3 (4.84%) WebSphere MQ
5 3 (4.84%) J2EE
6 1 (1.61%) SOAP
Miscellaneous
1 12 (19.35%) Performance Metrics
2 11 (17.74%) Smartphone
3 10 (16.13%) Management Information System
3 10 (16.13%) Analytical Skills
4 5 (8.06%) CMDB
5 4 (6.45%) Computer Science
6 2 (3.23%) GIS
7 1 (1.61%) Data Extraction
7 1 (1.61%) Open Source
Operating Systems
1 15 (24.19%) Windows
2 6 (9.68%) UNIX
3 1 (1.61%) Linux
3 1 (1.61%) Windows Vista
3 1 (1.61%) Windows 7
3 1 (1.61%) Windows 8
Processes & Methodologies
1 36 (58.06%) ITIL
2 34 (54.84%) Service Management
3 11 (17.74%) Incident Management
3 11 (17.74%) Analytics
4 7 (11.29%) Line Management
4 7 (11.29%) Project Management
4 7 (11.29%) Service Delivery
5 6 (9.68%) Validation
6 5 (8.06%) Time Management
6 5 (8.06%) E-Commerce
6 5 (8.06%) ERP
6 5 (8.06%) Coaching
7 4 (6.45%) Root Cause Analysis
7 4 (6.45%) Content Management
7 4 (6.45%) ITIL V2
7 4 (6.45%) Web Development
8 3 (4.84%) Business Development
8 3 (4.84%) Waterfall
8 3 (4.84%) Change Management
8 3 (4.84%) PRINCE2
Programming Languages
1 20 (32.26%) SQL
2 8 (12.90%) JavaScript
3 4 (6.45%) Perl
3 4 (6.45%) C#
3 4 (6.45%) C++
3 4 (6.45%) Java
3 4 (6.45%) T-SQL
4 3 (4.84%) Shell Script
4 3 (4.84%) AWK
4 3 (4.84%) Korn
4 3 (4.84%) Bash Shell
4 3 (4.84%) sed
Qualifications
1 14 (22.58%) Degree
2 10 (16.13%) Microsoft Certification
3 7 (11.29%) ITIL Certification
4 6 (9.68%) MCSA
5 5 (8.06%) MCSE
6 4 (6.45%) Cisco Certification
6 4 (6.45%) CCNA
7 1 (1.61%) CCA
7 1 (1.61%) MCDBA
7 1 (1.61%) MCP
7 1 (1.61%) MCSD
7 1 (1.61%) Network+ Certification
7 1 (1.61%) VMware Certified Professional (VCP)
7 1 (1.61%) MCITP
7 1 (1.61%) PRINCE2 Certification
7 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 19 (30.65%) SLA
2 1 (1.61%) COBIT
System Software
1 5 (8.06%) VMware Infrastructure
2 3 (4.84%) Tivoli Directory Server
3 1 (1.61%) VMware ESX
3 1 (1.61%) VMware Workstation
Systems Management
1 8 (12.90%) SCCM
2 7 (11.29%) Tivoli
3 5 (8.06%) SCOM
4 4 (6.45%) Oracle Enterprise Manager
4 4 (6.45%) OpenView
4 4 (6.45%) Netcool
4 4 (6.45%) TeMIP
4 4 (6.45%) HP NNM
4 4 (6.45%) OVPI
Vendors
1 12 (19.35%) Remedy
2 11 (17.74%) Business Objects
3 10 (16.13%) Microsoft
4 9 (14.52%) IBM
5 8 (12.90%) Oracle
6 7 (11.29%) ServiceNow
7 5 (8.06%) VMware
7 5 (8.06%) HP
7 5 (8.06%) Citrix
7 5 (8.06%) BMC
7 5 (8.06%) McAfee
7 5 (8.06%) CheckPoint
7 5 (8.06%) Salesforce.com
7 5 (8.06%) Symantec
8 4 (6.45%) LANDesk
9 3 (4.84%) Ab Initio
10 2 (3.23%) Cisco
11 1 (1.61%) SAP
11 1 (1.61%) Lotus
11 1 (1.61%) JD Edwards
Berkshire
GO Partnership Ltd
Salary: Benefits
Posted: Yesterday
Newbury, Berkshire
Go Partnership.
Salary: From £65,000 to £72,000 per annum + Benefits
Posted: Yesterday
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £70000 - £75000 per annum + 20% Pension / Training / 25 Days Holiday
Posted: 14 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 26 days ago
Reading, Berkshire
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 26 days ago