The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 177 175 195
Rank change year-on-year
-2 +20
Permanent jobs citing ITSM 45 41 28
As % of all permanent IT jobs located in Berkshire 0.85% 0.77% 0.54%
As % of the Processes & Methodologies category 1.05% 0.99% 0.71%
Number of salaries quoted 41 26 20
Average salary £58,000 £48,750 £62,500
Average salary % change year-on-year
+18.97% -22.00%
90% offered a salary of more than £21,000 £36,000 £38,500
10% offered a salary of more than £70,000 £60,000 £72,750
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4277 4149 3924
As % of all permanent IT jobs located in Berkshire 80.93% 78.25% 76.19%
Number of salaries quoted 3148 3025 3038
Average salary £52,500 £48,500 £47,500
Average salary % change year-on-year
+8.24% +2.10%
90% offered a salary of more than £35,000 £34,500 £32,500
10% offered a salary of more than £74,000 £65,000 £72,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 6 March 2015.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -7 14 £21,000 -60.00% 3
Bracknell -14 7 £67,500 +84.93% 1
Maidenhead - 5 £70,000 - 1
Slough - 1 £50,000 - 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 6 March 2015, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 43 (63.24%) ITIL
2 42 (61.76%) Service Management
3 26 (38.24%) Microsoft
4 21 (30.88%) Project Management
4 21 (30.88%) Degree
5 17 (25.00%) PRINCE2
5 17 (25.00%) SQL
6 16 (23.53%) Management Information System
7 15 (22.06%) HTML
8 14 (20.59%) Windows
8 14 (20.59%) MS Excel
8 14 (20.59%) SLA
9 13 (19.12%) Incident Management
9 13 (19.12%) XML
9 13 (19.12%) German Language
10 12 (17.65%) Root Cause Analysis
10 12 (17.65%) Oracle
11 11 (16.18%) SQL Server
11 11 (16.18%) ITIL Certification
12 10 (14.71%) Requirements Analysis
12 10 (14.71%) Sybase ASA
12 10 (14.71%) Business Analysis
12 10 (14.71%) SQL Anywhere
12 10 (14.71%) PMI
12 10 (14.71%) PMI Certification
12 10 (14.71%) Novell
12 10 (14.71%) CNE
12 10 (14.71%) Novell Certification
12 10 (14.71%) Sybase
12 10 (14.71%) MS Access

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 6 March 2015, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.35%) SharePoint
2 1 (1.47%) SharePoint 2010
2 1 (1.47%) IIS
Applications
1 14 (20.59%) MS Excel
2 9 (13.24%) MS Office
Business Applications
1 7 (10.29%) Agresso
1 7 (10.29%) Remedy ITSM
Cloud Services
1 2 (2.94%) SaaS
1 2 (2.94%) Office 365
Communications & Networking
1 7 (10.29%) TCP/IP
2 6 (8.82%) Broadband
2 6 (8.82%) IPX
2 6 (8.82%) Internet
3 2 (2.94%) LDAP
3 2 (2.94%) VoIP
4 1 (1.47%) WAN
4 1 (1.47%) HTTP
4 1 (1.47%) LAN
4 1 (1.47%) VPN
4 1 (1.47%) DNS
4 1 (1.47%) SSL
4 1 (1.47%) Wireless
Database & Business Intelligence
1 11 (16.18%) SQL Server
2 10 (14.71%) MS Access
2 10 (14.71%) SQL Anywhere
2 10 (14.71%) Sybase ASA
3 2 (2.94%) Relational Database
3 2 (2.94%) MySQL
Development Applications
1 2 (2.94%) Team Foundation Server
General
1 13 (19.12%) German Language
2 7 (10.29%) Finance
3 6 (8.82%) Telecoms
4 5 (7.35%) French Language
4 5 (7.35%) Law
5 2 (2.94%) Manufacturing
6 1 (1.47%) Marketing
Job Titles
1 17 (25.00%) Analyst
2 14 (20.59%) Service Analyst
3 11 (16.18%) Service Desk Analyst
4 10 (14.71%) Architect
4 10 (14.71%) Solutions Architect
5 8 (11.76%) Developer
6 7 (10.29%) Support Analyst
6 7 (10.29%) 1st Line Support
6 7 (10.29%) 1st Line Support Analyst
7 6 (8.82%) Analyst Developer
7 6 (8.82%) Report Analyst
8 5 (7.35%) Sales Executive
8 5 (7.35%) Consultant
8 5 (7.35%) Transition Manager
9 4 (5.88%) Service Manager
9 4 (5.88%) Problem Manager
10 3 (4.41%) Delivery Manager
10 3 (4.41%) Implementation Consultant
10 3 (4.41%) Services Delivery Manager
11 2 (2.94%) Software Developer
Libraries, Frameworks & Software Standards
1 15 (22.06%) HTML
2 13 (19.12%) XML
3 4 (5.88%) CSS
4 3 (4.41%) Flash
4 3 (4.41%) Web Services
5 2 (2.94%) jQuery
5 2 (2.94%) ASP.NET MVC
5 2 (2.94%) ASP.NET MVC 3
5 2 (2.94%) .NET
5 2 (2.94%) ASP.NET
6 1 (1.47%) SOAP
6 1 (1.47%) XHTML
6 1 (1.47%) Ajax
6 1 (1.47%) Software Packaging
Miscellaneous
1 16 (23.53%) Management Information System
2 10 (14.71%) PMI
3 9 (13.24%) Analytical Skills
4 7 (10.29%) Performance Metrics
5 6 (8.82%) Smartphone
6 5 (7.35%) Life Science
7 2 (2.94%) Mobile App
8 1 (1.47%) CMDB
8 1 (1.47%) Data Extraction
8 1 (1.47%) Open Source
Operating Systems
1 14 (20.59%) Windows
2 4 (5.88%) SUSE
3 2 (2.94%) Linux
3 2 (2.94%) UNIX
4 1 (1.47%) Windows 7
4 1 (1.47%) Windows 8
Processes & Methodologies
1 43 (63.24%) ITIL
2 42 (61.76%) Service Management
3 21 (30.88%) Project Management
4 17 (25.00%) PRINCE2
5 13 (19.12%) Incident Management
6 12 (17.65%) Root Cause Analysis
7 10 (14.71%) Network Architecture
7 10 (14.71%) Business Analysis
7 10 (14.71%) Requirements Analysis
8 9 (13.24%) Time Management
9 8 (11.76%) Service Delivery
10 6 (8.82%) Analytics
10 6 (8.82%) Continuous Improvement
11 5 (7.35%) Transition Management
11 5 (7.35%) CRM
11 5 (7.35%) Business Intelligence
11 5 (7.35%) Business Development
11 5 (7.35%) Problem Management
11 5 (7.35%) Telemarketing
12 4 (5.88%) Logistics
Programming Languages
1 17 (25.00%) SQL
2 9 (13.24%) T-SQL
3 7 (10.29%) JavaScript
4 2 (2.94%) C#
Qualifications
1 21 (30.88%) Degree
2 11 (16.18%) ITIL Certification
3 10 (14.71%) PMI Certification
3 10 (14.71%) MCP
3 10 (14.71%) CNE
3 10 (14.71%) Novell Certification
4 5 (7.35%) ISEB
5 4 (5.88%) Microsoft Certification
5 4 (5.88%) DV Cleared
5 4 (5.88%) Security Cleared
6 2 (2.94%) MCSE
6 2 (2.94%) MCSA
7 1 (1.47%) CCNA
7 1 (1.47%) MCSD
7 1 (1.47%) Cisco Certification
7 1 (1.47%) PRINCE2 Certification
7 1 (1.47%) VCP4
7 1 (1.47%) MCITP
Quality Assurance & Compliance
1 14 (20.59%) SLA
System Software
1 4 (5.88%) VMware Infrastructure
2 3 (4.41%) Active Directory
3 2 (2.94%) XenDesktop
Systems Management
1 7 (10.29%) SCCM
2 6 (8.82%) SCOM
3 1 (1.47%) HP UCMDB
3 1 (1.47%) CA Single Sign-On
Vendors
1 26 (38.24%) Microsoft
2 12 (17.65%) Oracle
3 10 (14.71%) Sybase
3 10 (14.71%) Novell
4 7 (10.29%) Remedy
5 6 (8.82%) Citrix
5 6 (8.82%) Business Objects
6 4 (5.88%) ServiceNow
6 4 (5.88%) VMware
7 2 (2.94%) Symantec
7 2 (2.94%) McAfee
7 2 (2.94%) CheckPoint
8 1 (1.47%) Salesforce.com
8 1 (1.47%) BMC
8 1 (1.47%) CA
8 1 (1.47%) Adobe
8 1 (1.47%) HP
8 1 (1.47%) BT
8 1 (1.47%) Coremetrics
8 1 (1.47%) FrontRange
Bracknell, Berkshire
Oxford Hays
Posted: Yesterday
Reading, Berkshire
Hudson IT
Salary: £30000 - £60000 per annum
Posted: Yesterday
Slough, Berkshire
Global Technology Solutions Ltd
Salary: £45000 - £55000 per annum + ben
Posted: Yesterday
Berkshire
Interquest - IQ ESM
Salary: £45000 - £75000 per annum
Posted: 2 days ago
Berkshire
Interquest - IQ ESM
Salary: £70000 per annum + Benefits
Posted: 2 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
Posted: 3 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 17 days ago
Reading, Berkshire
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 17 days ago