The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / Berkshire
Rank 121 183 205
Rank change year-on-year
+62 +22
Permanent jobs citing ITSM 70 46 21
As % of all permanent IT jobs located in Berkshire 1.90% 0.86% 0.40%
As % of the Processes & Methodologies category 2.22% 1.00% 0.47%
Number of salaries quoted 36 35 18
Median salary £37,500 £49,500 £50,000
Median salary % change year-on-year
-24.24% -1.00%
90% offered a salary of more than £20,500 £42,200 £21,000
10% offered a salary of more than £68,700 £57,800 £68,950
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3150 4613 4491
As % of all permanent IT jobs located in Berkshire 85.60% 86.19% 84.90%
Number of salaries quoted 2388 3754 3175
Median salary £52,500 £52,500 £50,000
Median salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £75,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 18 January 2017.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidenhead +33 30 £75,000 - 2
Reading +24 14 £62,500 +28.86%
Bracknell +21 11 £20,500 -51.76%
Newbury - 9 £26,500 - 1
Slough +32 1 £37,500 -31.81%
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for ITSM.

1 88 (75.21%) ITIL
2 56 (47.86%) Service Management
3 41 (35.04%) SLA
4 36 (30.77%) ITIL Certification
5 34 (29.06%) Project Management
6 26 (22.22%) Service Delivery
6 26 (22.22%) Finance
6 26 (22.22%) ServiceNow
7 24 (20.51%) Degree
8 22 (18.80%) Computer Science
9 21 (17.95%) Analytical Skills
10 20 (17.09%) Logistics
11 19 (16.24%) Configuration Management
12 18 (15.38%) Microsoft
12 18 (15.38%) SQL
12 18 (15.38%) JIRA
13 16 (13.68%) Linux
14 14 (11.97%) Change Management
14 14 (11.97%) Telecoms
14 14 (11.97%) Problem Management
14 14 (11.97%) Incident Management
15 13 (11.11%) MS Excel
16 12 (10.26%) Unix
16 12 (10.26%) SAP
17 11 (9.40%) PRINCE2
17 11 (9.40%) Manufacturing
17 11 (9.40%) Programme Management
17 11 (9.40%) Continuous Improvement
18 10 (8.55%) SAP Oil and Gas
18 10 (8.55%) Digital Marketing

ITSM
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.13%) SharePoint
2 4 (3.42%) Oracle Service Bus
2 4 (3.42%) Oracle SOA Suite
3 2 (1.71%) Apache
3 2 (1.71%) Tomcat
4 1 (0.85%) IIS
4 1 (0.85%) MQSeries
4 1 (0.85%) MS Exchange
4 1 (0.85%) nginx
Applications
1 13 (11.11%) MS Excel
2 7 (5.98%) MS Project
3 3 (2.56%) MS Office
3 3 (2.56%) MS PowerPoint
4 1 (0.85%) MS Visio
Business Applications
1 10 (8.55%) SAP Oil and Gas
2 7 (5.98%) Remedy ITSM
3 1 (0.85%) SAP FI
3 1 (0.85%) SAP FSCM
3 1 (0.85%) SAP SD
Cloud Services
1 5 (4.27%) Microsoft Azure
2 3 (2.56%) Amazon AWS
3 2 (1.71%) Office 365
3 2 (1.71%) SaaS
Communications & Networking
1 7 (5.98%) Internet
2 2 (1.71%) Firewall
2 2 (1.71%) LDAP
3 1 (0.85%) AMQP
3 1 (0.85%) BGP
3 1 (0.85%) Broadband
3 1 (0.85%) DSL
3 1 (0.85%) Ethernet
3 1 (0.85%) IMAP
3 1 (0.85%) IPsec
3 1 (0.85%) L2TP
3 1 (0.85%) MPLS
3 1 (0.85%) OSPF
3 1 (0.85%) PPP
3 1 (0.85%) Remote Desktop
3 1 (0.85%) SNMP
3 1 (0.85%) SSL
3 1 (0.85%) VPN
3 1 (0.85%) WAN
3 1 (0.85%) xDSL
Database & Business Intelligence
1 4 (3.42%) Big Data
1 4 (3.42%) Oracle Database
1 4 (3.42%) Relational Database
2 3 (2.56%) BusinessObjects
2 3 (2.56%) RDBMS
3 2 (1.71%) QlikView
3 2 (1.71%) SQL Server
4 1 (0.85%) PostgreSQL
Development Applications
1 18 (15.38%) JIRA
2 1 (0.85%) Ant
2 1 (0.85%) Git (software)
General
1 26 (22.22%) Finance
2 14 (11.97%) Telecoms
3 11 (9.40%) Manufacturing
4 10 (8.55%) Electronics
4 10 (8.55%) Marketing
5 5 (4.27%) Banking
6 3 (2.56%) Billing
7 1 (0.85%) Advertising
7 1 (0.85%) Pharmaceutical
Job Titles
1 30 (25.64%) Analyst
2 20 (17.09%) Service Analyst
3 19 (16.24%) Service Desk Analyst
4 17 (14.53%) Service Manager
5 15 (12.82%) Consultant
6 13 (11.11%) Delivery Manager
6 13 (11.11%) Services Delivery Manager
7 9 (7.69%) Architect
8 8 (6.84%) Account Manager
8 8 (6.84%) Incident Manager
8 8 (6.84%) IT Manager
8 8 (6.84%) Support Analyst
9 7 (5.98%) Environment Manager
9 7 (5.98%) Support Consultant
9 7 (5.98%) Test Manager
10 6 (5.13%) Cloud Architect
10 6 (5.13%) IT Services Manager
10 6 (5.13%) Test Environment Manager
11 5 (4.27%) First Line Help Desk Analyst
11 5 (4.27%) Software Sales Manager
Libraries, Frameworks & Software Standards
1 4 (3.42%) Middleware
2 1 (0.85%) ActiveMQ
2 1 (0.85%) JSON
2 1 (0.85%) RabbitMQ
2 1 (0.85%) REST
2 1 (0.85%) SAML
2 1 (0.85%) SOAP
2 1 (0.85%) Web Services
Miscellaneous
1 22 (18.80%) Computer Science
2 21 (17.95%) Analytical Skills
3 10 (8.55%) Data Centre
4 9 (7.69%) Enterprise Software
5 5 (4.27%) Virtual Team
6 3 (2.56%) CMDB
6 3 (2.56%) Data Structures
7 2 (1.71%) PMI
8 1 (0.85%) Private Cloud
8 1 (0.85%) Public Cloud
Operating Systems
1 16 (13.68%) Linux
2 12 (10.26%) Unix
3 4 (3.42%) Windows
4 2 (1.71%) Windows Server
5 1 (0.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 88 (75.21%) ITIL
2 56 (47.86%) Service Management
3 34 (29.06%) Project Management
4 26 (22.22%) Service Delivery
5 20 (17.09%) Logistics
6 19 (16.24%) Configuration Management
7 14 (11.97%) Change Management
7 14 (11.97%) Incident Management
7 14 (11.97%) Problem Management
8 11 (9.40%) Continuous Improvement
8 11 (9.40%) PRINCE2
8 11 (9.40%) Programme Management
9 10 (8.55%) Business Intelligence
9 10 (8.55%) Digital Marketing
10 9 (7.69%) Change Control
11 8 (6.84%) Asset Management
12 7 (5.98%) ITIL V3
12 7 (5.98%) SDLC
13 6 (5.13%) DevOps
13 6 (5.13%) Presales
Programming Languages
1 18 (15.38%) SQL
2 2 (1.71%) Java
3 1 (0.85%) Bash Shell
3 1 (0.85%) PowerShell
3 1 (0.85%) Python
3 1 (0.85%) Shell Script
Qualifications
1 36 (30.77%) ITIL Certification
2 24 (20.51%) Degree
3 9 (7.69%) ITIL Foundation Certificate
4 8 (6.84%) Security Cleared
5 5 (4.27%) DV Cleared
6 4 (3.42%) PMI Certification
7 3 (2.56%) SC Cleared
8 2 (1.71%) PMP
8 2 (1.71%) PRINCE2 Certification
9 1 (0.85%) CCNA
9 1 (0.85%) Cisco Certification
Quality Assurance & Compliance
1 41 (35.04%) SLA
2 4 (3.42%) Data Quality
3 3 (2.56%) ISO/IEC 27001
4 2 (1.71%) ISO19770
5 1 (0.85%) COBIT
5 1 (0.85%) GAMP
5 1 (0.85%) QA
System Software
1 6 (5.13%) Active Directory
2 5 (4.27%) VMware Infrastructure
3 4 (3.42%) Terminal Services
4 1 (0.85%) Snort
Systems Management
1 8 (6.84%) HP Quality Center
2 6 (5.13%) SCCM
3 3 (2.56%) Icinga
3 3 (2.56%) Opscode Chef
3 3 (2.56%) Puppet
3 3 (2.56%) vRealize
4 1 (0.85%) Nagios
4 1 (0.85%) Pingdom
4 1 (0.85%) QRadar
4 1 (0.85%) RSA Archer
Vendors
1 26 (22.22%) ServiceNow
2 18 (15.38%) Microsoft
3 12 (10.26%) SAP
4 9 (7.69%) HP
4 9 (7.69%) Oracle
5 7 (5.98%) Remedy
6 6 (5.13%) VMware
7 4 (3.42%) Cisco
8 3 (2.56%) BMC
8 3 (2.56%) Dell
8 3 (2.56%) EMC
9 2 (1.71%) MicroStrategy
9 2 (1.71%) Splunk
10 1 (0.85%) Citrix
10 1 (0.85%) Dynatrace
10 1 (0.85%) Red Hat
10 1 (0.85%) SolarWinds
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