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This section looks at the demand for IT Service Management (ITSM) skills within the Berkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 July 2008 with a comparison to the same period last year.

LinkIT Service Management (ITSM)
Location
3 months to 23 Jul 2008Same period last year
Rank222247
Rank change on same period last yearUp+25
Matching permanent IT job ads4049
As % of all UK permanent IT job ads sampled0.021 %0.020 %
As % of the category below0.703 %0.630 %
Salaries quoted2940
Average minimum salary£43,621£37,200
Average salary£49,224£40,175
% change on same period last year+22.52 %
Average maximum salary£54,828£43,150
UK excluding London average salary£44,592£47,105
% change on same period last year-5.33 %
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
Berkshire
Matching permanent IT job ads56917783
As % of all UK permanent IT job ads sampled2.993 %3.195 %
Salaries quoted46616086
Average minimum salary£42,053£43,806
Average salary£46,014£47,640
% change on same period last year-3.41 %
Average maximum salary£49,974£51,474
UK excluding London average salary£42,578£44,519
% change on same period last year-4.36 %
ITSM South EastITSM
South East

ITSM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Berkshire ITSM Demand Trend

ITSM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

Berkshire ITSM Salary Trend

ITSM
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 23 July 2008.

Berkshire ITSM Salary Histogram

ITSM
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 23 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
ReadingUp+2513£38,333-21.65 %
SloughUp+16£43,333-47.47 %
WindsorNew entry-2£60,000-
BracknellUp+151--
ITSM South EastITSM
South East

ITSM
Top 30 Related IT Skills

For the 6 months to 23 July 2008, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

156 (81.16 %)Service Management
242 (60.87 %)ITIL
322 (31.88 %)XML
419 (27.54 %)WebServices
517 (24.64 %)JavaScript
517 (24.64 %)LDAP
616 (23.19 %)HTML
616 (23.19 %)SQL
616 (23.19 %)SQL Server
715 (21.74 %)Oracle
814 (20.29 %)RDBMS
913 (18.84 %)HTTP
913 (18.84 %)BMC
1012 (17.39 %)HP
1012 (17.39 %)MS Excel
1012 (17.39 %)CRM
1012 (17.39 %).NET
1012 (17.39 %)SOAP
1012 (17.39 %)XSLT
1012 (17.39 %)Business Analysis
1111 (15.94 %)Business Objects
1111 (15.94 %)MS Exchange
1111 (15.94 %)BusinessObjects
1111 (15.94 %)ITIL Certification
1111 (15.94 %)SLA
1111 (15.94 %)Microsoft
1210 (14.49 %)Data Modelling
1210 (14.49 %)J2EE
1210 (14.49 %)Performance Management
139 (13.04 %)IIS

ITSM
Top Related IT Skills by Category

For the 6 months to 23 July 2008, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Berkshire IT Job Market, Application DevelopmentApplication Development
122 (31.88 %)XML
219 (27.54 %)WebServices
316 (23.19 %)HTML
412 (17.39 %).NET
412 (17.39 %)XSLT
412 (17.39 %)SOAP
510 (14.49 %)J2EE
63 (4.348 %)MFC
72 (2.899 %)STL
Berkshire IT Job Market, Application PlatformsApplication Platforms
111 (15.94 %)MS Exchange
29 (13.04 %)IIS
32 (2.899 %)CICS
32 (2.899 %)Apache
41 (1.449 %)GroupWise
41 (1.449 %)Lotus Notes
Berkshire IT Job Market, ApplicationsApplications
112 (17.39 %)MS Excel
28 (11.59 %)MS Office
31 (1.449 %)MS Project
Berkshire IT Job Market, Business ApplicationsBusiness Applications
18 (11.59 %)Remedy ITSM
21 (1.449 %)GoldMine
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
117 (24.64 %)LDAP
213 (18.84 %)HTTP
33 (4.348 %)POP3
33 (4.348 %)SMTP
33 (4.348 %)FTP
33 (4.348 %)Internet
42 (2.899 %)VoIP
51 (1.449 %)WAN
51 (1.449 %)LAN
51 (1.449 %)IPX
51 (1.449 %)TCP/IP
51 (1.449 %)Wireless
Berkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
116 (23.19 %)SQL Server
214 (20.29 %)RDBMS
311 (15.94 %)BusinessObjects
48 (11.59 %)Crystal Reports
53 (4.348 %)SQL Server 7
61 (1.449 %)SQL Server 2000
61 (1.449 %)SQL Server 2005
61 (1.449 %)DB2
Berkshire IT Job Market, GeneralGeneral
15 (7.246 %)Health
24 (5.797 %)Pensions
33 (4.348 %)Education
41 (1.449 %)Pharmaceutical
41 (1.449 %)Finance
Berkshire IT Job Market, Job TitlesJob Titles
132 (46.38 %)Consultant
216 (23.19 %)Architect
311 (15.94 %)Solutions Architect
49 (13.04 %)Presales Consultant
58 (11.59 %)Senior Solutions Architect
58 (11.59 %)Sales Consultant
58 (11.59 %)Solutions Consultant
67 (10.14 %)Technical Consultant
74 (5.797 %)Developer
74 (5.797 %)Senior .NET Architect
74 (5.797 %).NET Architect
83 (4.348 %)Problem Analyst
83 (4.348 %)Change Analyst
83 (4.348 %)Software Engineer
83 (4.348 %)Analyst
83 (4.348 %)Service Analyst
83 (4.348 %)Service Manager
83 (4.348 %)Incident Analyst
92 (2.899 %)IT Manager
92 (2.899 %)Software Developer
Berkshire IT Job Market, MiscellaneousMiscellaneous
17 (10.14 %)Management Information System
17 (10.14 %)CMDB
17 (10.14 %)Data Integration
26 (8.696 %)French Language
26 (8.696 %)German Language
33 (4.348 %)Client/Server
42 (2.899 %)PMI
42 (2.899 %)Mainframe
42 (2.899 %)Multithreading
42 (2.899 %)Spanish Language
Berkshire IT Job Market, Operating SystemsOperating Systems
18 (11.59 %)Windows
26 (8.696 %)UNIX
34 (5.797 %)Linux
42 (2.899 %)Windows Server 2003
51 (1.449 %)Windows NT
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
156 (81.16 %)Service Management
242 (60.87 %)ITIL
312 (17.39 %)CRM
312 (17.39 %)Business Analysis
410 (14.49 %)Performance Management
410 (14.49 %)Data Modelling
58 (11.59 %)SOA
58 (11.59 %)UML
58 (11.59 %)Use Case
66 (8.696 %)Service Delivery
75 (7.246 %)OO
75 (7.246 %)Six Sigma
83 (4.348 %)Practice Management
83 (4.348 %)Project Management
83 (4.348 %)Systems Analysis
92 (2.899 %)Incident Management
92 (2.899 %)Business Development
92 (2.899 %)Requirements Analysis
92 (2.899 %)Data Management
92 (2.899 %)Quality Management
Berkshire IT Job Market, Programming LanguagesProgramming Languages
117 (24.64 %)JavaScript
216 (23.19 %)SQL
38 (11.59 %)Transact-SQL
38 (11.59 %)VBA
38 (11.59 %)C
38 (11.59 %)C#
38 (11.59 %)C++
47 (10.14 %)Perl
56 (8.696 %)DHTML
63 (4.348 %)Java
63 (4.348 %)PHP
63 (4.348 %)VC++
63 (4.348 %)PowerHouse
72 (2.899 %)JCL
72 (2.899 %)COBOL
Berkshire IT Job Market, QualificationsQualifications
111 (15.94 %)ITIL Certification
22 (2.899 %)MBA
22 (2.899 %)Degree
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
111 (15.94 %)SLA
22 (2.899 %)QA
Berkshire IT Job Market, System SoftwareSystem Software
11 (1.449 %)VMware Infrastructure
Berkshire IT Job Market, Systems ManagementSystems Management
13 (4.348 %)Tivoli
21 (1.449 %)Systems Management Server (SMS)
21 (1.449 %)OpenView
Berkshire IT Job Market, VendorsVendors
115 (21.74 %)Oracle
213 (18.84 %)BMC
312 (17.39 %)HP
411 (15.94 %)Business Objects
411 (15.94 %)Microsoft
59 (13.04 %)CA
68 (11.59 %)Remedy
77 (10.14 %)IBM
86 (8.696 %)Compuware
94 (5.797 %)FrontRange
103 (4.348 %)LANDesk
103 (4.348 %)Proxima
112 (2.899 %)Symantec
121 (1.449 %)VMware
121 (1.449 %)Altiris
121 (1.449 %)SAP
121 (1.449 %)VERITAS
121 (1.449 %)Lotus
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