The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 190 192 148
Rank change year-on-year
+2 -44
Permanent jobs citing ITSM 36 29 81
As % of all permanent IT jobs located in Berkshire 0.61% 0.51% 1.46%
As % of the Processes & Methodologies category 0.78% 0.67% 1.90%
Number of salaries quoted 23 26 73
Average salary £37,500 £38,750 £37,500
Average salary % change year-on-year
-3.22% +3.33%
90% offered a salary of more than £26,100 £36,250 £28,800
10% offered a salary of more than £60,500 £85,000 £58,800
UK excluding London average salary £39,000 £41,500 £40,000
% change year-on-year
-6.02% +3.75%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4616 4345 4267
As % of all permanent IT jobs located in Berkshire 77.85% 76.74% 77.11%
Number of salaries quoted 3077 3249 3464
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 30 September 2014.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +5 15 £42,500 -50.00% 1
Newbury +5 4 £35,400 -5.60%
Maidenhead - 4 £40,000 - 2
Bracknell 0 3 £45,000 +20.00%
Slough -2 1 £37,500 -48.63% 2
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 September 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 72 (71.29%) Service Management
2 70 (69.31%) ITIL
3 29 (28.71%) MS Excel
3 29 (28.71%) Degree
4 27 (26.73%) SLA
4 27 (26.73%) Internet
5 26 (25.74%) Telecoms
5 26 (25.74%) Windows
6 25 (24.75%) SQL
7 22 (21.78%) Microsoft
8 20 (19.80%) SQL Server
8 20 (19.80%) Management Information System
9 19 (18.81%) Project Management
9 19 (18.81%) CMDB
10 18 (17.82%) VMware
11 17 (16.83%) IBM
11 17 (16.83%) VMware Infrastructure
12 16 (15.84%) Oracle
12 16 (15.84%) Finance
13 15 (14.85%) Analytical Skills
13 15 (14.85%) French Language
14 14 (13.86%) Incident Management
14 14 (13.86%) BMC
14 14 (13.86%) Service Delivery
14 14 (13.86%) Validation
14 14 (13.86%) IIS
14 14 (13.86%) ITIL Certification
15 13 (12.87%) Remedy
15 13 (12.87%) Computer Science
15 13 (12.87%) Time Management

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 September 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 14 (13.86%) IIS
2 10 (9.90%) SharePoint
3 3 (2.97%) Oracle HTTP Server
3 3 (2.97%) IBM HTTP Server
3 3 (2.97%) WebSphere
3 3 (2.97%) Apache
3 3 (2.97%) Tomcat
4 2 (1.98%) TeamSite
5 1 (0.99%) IBM Notes
Applications
1 29 (28.71%) MS Excel
2 7 (6.93%) MS Office
3 2 (1.98%) MS Visio
Business Applications
1 13 (12.87%) Remedy ITSM
2 5 (4.95%) SAP FI
2 5 (4.95%) SAP FI/CO
2 5 (4.95%) SAP CO
3 2 (1.98%) Agresso
Cloud Services
1 4 (3.96%) SaaS
2 1 (0.99%) PaaS
2 1 (0.99%) Office 365
Communications & Networking
1 27 (26.73%) Internet
2 9 (8.91%) Firewall
2 9 (8.91%) TCP/IP
2 9 (8.91%) DNS
3 8 (7.92%) Broadband
4 6 (5.94%) DHCP
4 6 (5.94%) HTTP
4 6 (5.94%) DSL
5 3 (2.97%) VoIP
6 2 (1.98%) WAN
6 2 (1.98%) LAN
7 1 (0.99%) SAN
Database & Business Intelligence
1 20 (19.80%) SQL Server
2 11 (10.89%) SQL Server Reporting Services
3 7 (6.93%) Relational Database
4 6 (5.94%) RDBMS
5 4 (3.96%) MySQL
6 3 (2.97%) DB2
General
1 26 (25.74%) Telecoms
2 16 (15.84%) Finance
3 15 (14.85%) French Language
4 10 (9.90%) Retail
5 9 (8.91%) Banking
6 6 (5.94%) Legal
6 6 (5.94%) German Language
7 5 (4.95%) Law
8 2 (1.98%) Marketing
9 1 (0.99%) Local Government
9 1 (0.99%) Manufacturing
9 1 (0.99%) Hungarian Language
9 1 (0.99%) Italian Language
9 1 (0.99%) Spanish Language
Job Titles
1 33 (32.67%) Analyst
2 18 (17.82%) Applications Support
3 17 (16.83%) Service Analyst
4 16 (15.84%) Support Analyst
5 15 (14.85%) Applications Support Analyst
6 11 (10.89%) Developer
7 8 (7.92%) Technical Support
7 8 (7.92%) Support Engineer
7 8 (7.92%) Report Analyst
7 8 (7.92%) Analyst Developer
8 7 (6.93%) Release Manager
9 6 (5.94%) Technical Support Engineer
9 6 (5.94%) Service Desk Analyst
9 6 (5.94%) Technical Engineer
10 5 (4.95%) Senior Manager
10 5 (4.95%) Consultant
10 5 (4.95%) Transition Manager
10 5 (4.95%) Applications Manager
10 5 (4.95%) SAP Manager
11 4 (3.96%) Systems Engineer
Libraries, Frameworks & Software Standards
1 5 (4.95%) HTML
1 5 (4.95%) CSS
1 5 (4.95%) XML
2 4 (3.96%) Flash
2 4 (3.96%) Ajax
2 4 (3.96%) Web Services
2 4 (3.96%) .NET
3 3 (2.97%) J2EE
3 3 (2.97%) Software Packaging
3 3 (2.97%) WebSphere MQ
Miscellaneous
1 20 (19.80%) Management Information System
2 19 (18.81%) CMDB
3 15 (14.85%) Analytical Skills
4 13 (12.87%) Computer Science
5 8 (7.92%) Smartphone
6 2 (1.98%) IPTV
6 2 (1.98%) GIS
7 1 (0.99%) PMI
7 1 (0.99%) Replication
7 1 (0.99%) Data Extraction
Operating Systems
1 26 (25.74%) Windows
2 8 (7.92%) UNIX
3 3 (2.97%) Linux
4 1 (0.99%) Windows Vista
4 1 (0.99%) Windows 7
4 1 (0.99%) Windows 8
Processes & Methodologies
1 72 (71.29%) Service Management
2 70 (69.31%) ITIL
3 19 (18.81%) Project Management
4 14 (13.86%) Validation
4 14 (13.86%) Service Delivery
4 14 (13.86%) Incident Management
5 13 (12.87%) Release Management
5 13 (12.87%) Time Management
6 10 (9.90%) Change Management
6 10 (9.90%) Configuration Management
7 9 (8.91%) Business Development
7 9 (8.91%) Coaching
8 8 (7.92%) Line Management
8 8 (7.92%) Analytics
8 8 (7.92%) Problem Management
8 8 (7.92%) E-Commerce
8 8 (7.92%) PRINCE2
9 6 (5.94%) Security Management
9 6 (5.94%) Stakeholder Management
9 6 (5.94%) Capacity Management
Programming Languages
1 25 (24.75%) SQL
2 5 (4.95%) JavaScript
3 4 (3.96%) Perl
3 4 (3.96%) C#
3 4 (3.96%) C++
3 4 (3.96%) Java
3 4 (3.96%) T-SQL
4 3 (2.97%) Shell Script
4 3 (2.97%) AWK
4 3 (2.97%) Korn
4 3 (2.97%) Bash Shell
4 3 (2.97%) sed
5 1 (0.99%) ABAP
Qualifications
1 29 (28.71%) Degree
2 14 (13.86%) ITIL Certification
3 12 (11.88%) Microsoft Certification
4 9 (8.91%) Cisco Certification
4 9 (8.91%) MCSE
4 9 (8.91%) MCSA
4 9 (8.91%) CCNA
5 6 (5.94%) MCDBA
5 6 (5.94%) MCP
5 6 (5.94%) VMware Certified Professional (VCP)
5 6 (5.94%) Network+ Certification
6 5 (4.95%) Security Cleared
6 5 (4.95%) ISEB
6 5 (4.95%) CCA
7 2 (1.98%) MOS
8 1 (0.99%) ITIL Foundation Certificate
8 1 (0.99%) SC Cleared
8 1 (0.99%) PMI Certification
Quality Assurance & Compliance
1 27 (26.73%) SLA
2 1 (0.99%) COBIT
System Software
1 17 (16.83%) VMware Infrastructure
2 6 (5.94%) VMware ESX
2 6 (5.94%) VMware Workstation
3 3 (2.97%) Tivoli Directory Server
Systems Management
1 11 (10.89%) Tivoli
1 11 (10.89%) Oracle Enterprise Manager
2 8 (7.92%) OpenView
2 8 (7.92%) Netcool
2 8 (7.92%) TeMIP
2 8 (7.92%) HP NNM
2 8 (7.92%) OVPI
3 6 (5.94%) SCCM
4 3 (2.97%) SCOM
Vendors
1 22 (21.78%) Microsoft
2 18 (17.82%) VMware
3 17 (16.83%) IBM
4 16 (15.84%) Oracle
5 14 (13.86%) BMC
6 13 (12.87%) Remedy
7 11 (10.89%) HP
8 8 (7.92%) Business Objects
9 7 (6.93%) Cisco
10 6 (5.94%) ServiceNow
11 5 (4.95%) Huawei
11 5 (4.95%) SAP
12 4 (3.96%) Salesforce.com
12 4 (3.96%) LANDesk
13 3 (2.97%) Symantec
13 3 (2.97%) McAfee
13 3 (2.97%) Ab Initio
13 3 (2.97%) Citrix
13 3 (2.97%) CheckPoint
14 2 (1.98%) Sun
Wokingham, Berkshire
Yoh Company
Salary: £38000 - £46000 per annum
Posted: 22 hours ago
Reading, Berkshire
Arden Resourcing Limited
Salary: From £50,000 to £60,000 per annum + Benefits and Bonus
Posted: 23 hours ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: Yesterday
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 4 days ago
Slough
Reed Technology - UK Posting Account
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Maidenhead, Berkshire
Three
Salary: bonus + benefits
Posted: 5 days ago
High Wycombe, Slough, Maidenhead
Brightred Resourcing
Salary: £65k plus car allowance, bonus and benefits.
Posted: 24 days ago