The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 204 189 185
Rank change year-on-year
-15 -4
Permanent jobs citing ITSM 26 33 37
As % of all permanent IT jobs located in Berkshire 0.48% 0.61% 0.71%
As % of the Processes & Methodologies category 0.59% 0.77% 0.92%
Number of salaries quoted 23 25 32
Average salary £52,500 £45,000 £42,500
Average salary % change year-on-year
+16.66% +5.88%
90% offered a salary of more than £21,000 £35,750 £32,500
10% offered a salary of more than £68,500 £67,500 £69,750
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4390 4266 4033
As % of all permanent IT jobs located in Berkshire 80.86% 79.19% 77.44%
Number of salaries quoted 3176 3114 3243
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £34,000 £32,500 £32,500
10% offered a salary of more than £72,500 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 29 January 2015.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 11 £21,000 -61.81% 5
Maidenhead +8 4 £70,000 +3.70% 2
Bracknell -17 3 £60,250 +65.06%
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 January 2015, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 37 (61.67%) ITIL
2 36 (60.00%) Service Management
3 21 (35.00%) Microsoft
4 18 (30.00%) SQL
5 15 (25.00%) Incident Management
6 14 (23.33%) Telecoms
6 14 (23.33%) Windows
7 13 (21.67%) MS Excel
7 13 (21.67%) Management Information System
8 12 (20.00%) Finance
8 12 (20.00%) Remedy
8 12 (20.00%) Project Management
8 12 (20.00%) SLA
8 12 (20.00%) Remedy ITSM
8 12 (20.00%) Performance Metrics
9 11 (18.33%) Analytics
9 11 (18.33%) Smartphone
9 11 (18.33%) Broadband
9 11 (18.33%) Business Objects
9 11 (18.33%) Internet
10 10 (16.67%) HTML
10 10 (16.67%) T-SQL
10 10 (16.67%) Oracle
10 10 (16.67%) Degree
11 9 (15.00%) Analytical Skills
11 9 (15.00%) SQL Server
11 9 (15.00%) SharePoint
11 9 (15.00%) PRINCE2
11 9 (15.00%) TCP/IP
11 9 (15.00%) Agresso

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 January 2015, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.00%) SharePoint
2 3 (5.00%) IBM HTTP Server
2 3 (5.00%) Oracle HTTP Server
2 3 (5.00%) IIS
2 3 (5.00%) Apache
2 3 (5.00%) Tomcat
2 3 (5.00%) WebSphere
3 1 (1.67%) SharePoint 2010
Applications
1 13 (21.67%) MS Excel
2 7 (11.67%) MS Office
Business Applications
1 12 (20.00%) Remedy ITSM
2 9 (15.00%) Agresso
Cloud Services
1 2 (3.33%) Office 365
2 1 (1.67%) SaaS
Communications & Networking
1 11 (18.33%) Broadband
1 11 (18.33%) Internet
2 9 (15.00%) TCP/IP
3 6 (10.00%) HTTP
3 6 (10.00%) IPX
4 3 (5.00%) VoIP
4 3 (5.00%) DNS
5 1 (1.67%) Wireless
5 1 (1.67%) LDAP
5 1 (1.67%) SSL
5 1 (1.67%) VPN
5 1 (1.67%) WAN
5 1 (1.67%) LAN
Database & Business Intelligence
1 9 (15.00%) SQL Server
2 6 (10.00%) Sybase ASA
2 6 (10.00%) SQL Anywhere
2 6 (10.00%) MS Access
3 3 (5.00%) DB2
4 1 (1.67%) MySQL
4 1 (1.67%) Relational Database
General
1 14 (23.33%) Telecoms
2 12 (20.00%) Finance
3 5 (8.33%) German Language
4 3 (5.00%) Banking
4 3 (5.00%) Retail
4 3 (5.00%) French Language
5 1 (1.67%) Marketing
5 1 (1.67%) Law
Job Titles
1 27 (45.00%) Analyst
2 23 (38.33%) Service Analyst
3 12 (20.00%) Service Desk Analyst
4 11 (18.33%) Analyst Developer
4 11 (18.33%) Report Analyst
4 11 (18.33%) Developer
4 11 (18.33%) Support Analyst
5 7 (11.67%) 1st Line Support
5 7 (11.67%) 1st Line Support Analyst
6 6 (10.00%) Applications Support
6 6 (10.00%) Architect
6 6 (10.00%) Solutions Architect
7 4 (6.67%) Service Manager
7 4 (6.67%) Applications Support Analyst
7 4 (6.67%) Consultant
8 3 (5.00%) Help Desk Analyst
8 3 (5.00%) Delivery Manager
8 3 (5.00%) Implementation Consultant
8 3 (5.00%) Services Delivery Manager
9 2 (3.33%) Systems Manager
Libraries, Frameworks & Software Standards
1 10 (16.67%) HTML
2 8 (13.33%) XML
3 4 (6.67%) Flash
3 4 (6.67%) CSS
4 3 (5.00%) WebSphere MQ
4 3 (5.00%) J2EE
4 3 (5.00%) Software Packaging
5 2 (3.33%) Web Services
6 1 (1.67%) SOAP
Miscellaneous
1 13 (21.67%) Management Information System
2 12 (20.00%) Performance Metrics
3 11 (18.33%) Smartphone
4 9 (15.00%) Analytical Skills
5 6 (10.00%) PMI
6 3 (5.00%) CMDB
7 1 (1.67%) Data Extraction
7 1 (1.67%) Open Source
7 1 (1.67%) Life Science
Operating Systems
1 14 (23.33%) Windows
2 6 (10.00%) UNIX
3 1 (1.67%) Linux
3 1 (1.67%) Windows 8
3 1 (1.67%) Windows 7
3 1 (1.67%) Windows Vista
Processes & Methodologies
1 37 (61.67%) ITIL
2 36 (60.00%) Service Management
3 15 (25.00%) Incident Management
4 12 (20.00%) Project Management
5 11 (18.33%) Analytics
6 9 (15.00%) PRINCE2
7 7 (11.67%) Service Delivery
8 6 (10.00%) Network Architecture
8 6 (10.00%) Line Management
8 6 (10.00%) Root Cause Analysis
8 6 (10.00%) Requirements Analysis
8 6 (10.00%) Business Analysis
9 4 (6.67%) Time Management
9 4 (6.67%) ITIL V2
9 4 (6.67%) E-Commerce
9 4 (6.67%) Validation
10 3 (5.00%) Agile Software Development
10 3 (5.00%) ERP
10 3 (5.00%) RUP
10 3 (5.00%) Coaching
Programming Languages
1 18 (30.00%) SQL
2 10 (16.67%) T-SQL
3 4 (6.67%) JavaScript
4 3 (5.00%) Shell Script
4 3 (5.00%) AWK
4 3 (5.00%) Korn
4 3 (5.00%) sed
4 3 (5.00%) Bash Shell
Qualifications
1 10 (16.67%) Degree
2 7 (11.67%) Microsoft Certification
2 7 (11.67%) ITIL Certification
3 6 (10.00%) PMI Certification
3 6 (10.00%) CNE
3 6 (10.00%) Novell Certification
3 6 (10.00%) MCP
4 4 (6.67%) MCSE
5 3 (5.00%) Cisco Certification
5 3 (5.00%) CCNA
5 3 (5.00%) MCSA
6 2 (3.33%) DV Cleared
6 2 (3.33%) Security Cleared
7 1 (1.67%) MCITP
7 1 (1.67%) MCSD
7 1 (1.67%) ISEB
7 1 (1.67%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (20.00%) SLA
System Software
1 3 (5.00%) Tivoli Directory Server
Systems Management
1 6 (10.00%) SCCM
1 6 (10.00%) Tivoli
2 5 (8.33%) SCOM
3 3 (5.00%) Netcool
3 3 (5.00%) TeMIP
3 3 (5.00%) HP NNM
3 3 (5.00%) OpenView
3 3 (5.00%) OVPI
Vendors
1 21 (35.00%) Microsoft
2 12 (20.00%) Remedy
3 11 (18.33%) Business Objects
4 10 (16.67%) Oracle
5 7 (11.67%) IBM
6 6 (10.00%) Novell
6 6 (10.00%) Sybase
7 4 (6.67%) HP
7 4 (6.67%) BMC
8 3 (5.00%) McAfee
8 3 (5.00%) Symantec
8 3 (5.00%) CheckPoint
8 3 (5.00%) Ab Initio
8 3 (5.00%) Citrix
8 3 (5.00%) ServiceNow
8 3 (5.00%) LANDesk
9 1 (1.67%) Coremetrics
9 1 (1.67%) BT
9 1 (1.67%) Salesforce.com
9 1 (1.67%) Cisco
Maidenhead, Berkshire
EarthStream Global
Salary: Up to £70,000 per annum + bonus and benefits package
Posted: 3 hours ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £55000 - £65000 per annum + Benefits/Progression
Posted: 10 hours ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £55000 - £65000 per annum + Benefits/Progression
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum + basic+ ote £35k+ben
Posted: 2 days ago
Berkshire
Go Partnership.
Salary: From £65,000 to £72,000 per annum + Benefits
Posted: 3 days ago
Berkshire
Interquest - IQ ESM
Salary: £45000 - £75000 per annum
Posted: 3 days ago
Berkshire
Interquest - IQ ESM
Salary: £70000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 6 days ago
Reading
Incite Insight
Salary: £0 - £20,000 per year
Posted: 7 days ago
Reading
Incite Insight
Salary: up to £20,000
Posted: 7 days ago
Reading, Berkshire
Symantec
Salary: Competitive
Posted: 16 days ago