The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 181 189 150
Rank change year-on-year
+8 -39
Permanent jobs citing ITSM 42 31 73
As % of all permanent IT jobs located in Berkshire 0.71% 0.56% 1.33%
As % of the Processes & Methodologies category 0.91% 0.73% 1.75%
Number of salaries quoted 28 27 64
Average salary £38,250 £40,000 £38,000
Average salary % change year-on-year
-4.37% +5.26%
90% offered a salary of more than £26,500 £37,500 £30,000
10% offered a salary of more than £68,000 £85,000 £60,000
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4594 4235 4183
As % of all permanent IT jobs located in Berkshire 77.28% 76.39% 76.25%
Number of salaries quoted 3068 3181 3454
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £30,550 £32,500 £30,000
10% offered a salary of more than £76,000 £62,500 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 12 September 2014.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 12 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -1 17 £52,500 -25.00% 1
Newbury +5 4 £35,400 -19.08% 2
Bracknell -6 4 £41,250 +17.85%
Maidenhead - 3 £39,500 - 2
Slough +3 2 £85,000 +54.54% 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 12 September 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 83 (74.11%) ITIL
2 80 (71.43%) Service Management
3 33 (29.46%) Degree
4 29 (25.89%) Telecoms
4 29 (25.89%) MS Excel
5 27 (24.11%) Internet
6 25 (22.32%) Windows
6 25 (22.32%) SLA
7 24 (21.43%) CMDB
8 23 (20.54%) Microsoft
8 23 (20.54%) SQL
8 23 (20.54%) Project Management
9 22 (19.64%) Management Information System
10 21 (18.75%) Finance
11 20 (17.86%) SQL Server
11 20 (17.86%) IBM
12 18 (16.07%) ITIL Certification
12 18 (16.07%) Oracle
12 18 (16.07%) VMware
13 17 (15.18%) Service Delivery
13 17 (15.18%) BMC
13 17 (15.18%) VMware Infrastructure
14 15 (13.39%) Configuration Management
14 15 (13.39%) Time Management
14 15 (13.39%) French Language
14 15 (13.39%) Release Management
15 14 (12.50%) Incident Management
15 14 (12.50%) Tivoli
15 14 (12.50%) Validation
15 14 (12.50%) IIS

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 12 September 2014, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 14 (12.50%) IIS
2 10 (8.93%) SharePoint
3 3 (2.68%) Oracle HTTP Server
3 3 (2.68%) Apache
3 3 (2.68%) Tomcat
3 3 (2.68%) IBM HTTP Server
3 3 (2.68%) WebSphere
4 2 (1.79%) TeamSite
4 2 (1.79%) NetWeaver
5 1 (0.89%) IBM Notes
Applications
1 29 (25.89%) MS Excel
2 4 (3.57%) MS Office
3 2 (1.79%) MS Visio
Business Applications
1 11 (9.82%) Remedy ITSM
2 5 (4.46%) SAP FI
2 5 (4.46%) SAP FI/CO
2 5 (4.46%) SAP CO
3 2 (1.79%) SAP GRC
3 2 (1.79%) Agresso
Cloud Services
1 4 (3.57%) SaaS
2 1 (0.89%) PaaS
Communications & Networking
1 27 (24.11%) Internet
2 9 (8.04%) Firewall
2 9 (8.04%) TCP/IP
2 9 (8.04%) DNS
3 8 (7.14%) DSL
4 6 (5.36%) DHCP
4 6 (5.36%) HTTP
4 6 (5.36%) Broadband
5 3 (2.68%) VoIP
5 3 (2.68%) Radio Access Network
6 1 (0.89%) WAN
6 1 (0.89%) LAN
6 1 (0.89%) SAN
Database & Business Intelligence
1 20 (17.86%) SQL Server
2 11 (9.82%) SQL Server Reporting Services
3 7 (6.25%) Relational Database
4 6 (5.36%) RDBMS
5 4 (3.57%) MySQL
6 3 (2.68%) DB2
7 2 (1.79%) SAP BI
General
1 29 (25.89%) Telecoms
2 21 (18.75%) Finance
3 15 (13.39%) French Language
4 12 (10.71%) Retail
5 9 (8.04%) Banking
6 8 (7.14%) Legal
7 6 (5.36%) German Language
8 5 (4.46%) Law
9 2 (1.79%) Marketing
10 1 (0.89%) Local Government
10 1 (0.89%) Manufacturing
10 1 (0.89%) Hungarian Language
10 1 (0.89%) Italian Language
10 1 (0.89%) Spanish Language
Job Titles
1 30 (26.79%) Analyst
2 18 (16.07%) Applications Support
3 16 (14.29%) Support Analyst
4 15 (13.39%) Applications Support Analyst
5 14 (12.50%) Service Analyst
6 9 (8.04%) Release Manager
6 9 (8.04%) Developer
7 8 (7.14%) Technical Support
7 8 (7.14%) Support Engineer
7 8 (7.14%) SAP Manager
8 6 (5.36%) Analyst Developer
8 6 (5.36%) Report Analyst
8 6 (5.36%) Technical Support Engineer
8 6 (5.36%) Technical Engineer
8 6 (5.36%) Consultant
9 5 (4.46%) Service Desk Analyst
9 5 (4.46%) Senior Manager
9 5 (4.46%) Transition Manager
9 5 (4.46%) Applications Manager
10 4 (3.57%) Technical Manager
Libraries, Frameworks & Software Standards
1 5 (4.46%) HTML
1 5 (4.46%) CSS
1 5 (4.46%) XML
2 4 (3.57%) Web Services
2 4 (3.57%) .NET
2 4 (3.57%) Ajax
3 3 (2.68%) Software Packaging
3 3 (2.68%) J2EE
3 3 (2.68%) WebSphere MQ
3 3 (2.68%) SAP Basis
4 2 (1.79%) Flash
Miscellaneous
1 24 (21.43%) CMDB
2 22 (19.64%) Management Information System
3 13 (11.61%) Computer Science
3 13 (11.61%) Analytical Skills
4 6 (5.36%) Smartphone
5 5 (4.46%) GIS
6 2 (1.79%) IPTV
7 1 (0.89%) Data Extraction
7 1 (0.89%) Open Source
7 1 (0.89%) PMI
7 1 (0.89%) Replication
Operating Systems
1 25 (22.32%) Windows
2 8 (7.14%) UNIX
3 5 (4.46%) Linux
4 2 (1.79%) Red Hat Enterprise Linux
4 2 (1.79%) Oracle Linux
5 1 (0.89%) Windows Vista
Processes & Methodologies
1 83 (74.11%) ITIL
2 80 (71.43%) Service Management
3 23 (20.54%) Project Management
4 17 (15.18%) Service Delivery
5 15 (13.39%) Configuration Management
5 15 (13.39%) Release Management
5 15 (13.39%) Time Management
6 14 (12.50%) Incident Management
6 14 (12.50%) Validation
7 12 (10.71%) Change Management
8 9 (8.04%) Business Development
8 9 (8.04%) Coaching
9 8 (7.14%) Problem Management
9 8 (7.14%) PRINCE2
9 8 (7.14%) E-Commerce
10 7 (6.25%) Logistics
10 7 (6.25%) Stakeholder Management
10 7 (6.25%) Line Management
11 6 (5.36%) Performance Management
11 6 (5.36%) Capacity Management
Programming Languages
1 23 (20.54%) SQL
2 5 (4.46%) JavaScript
3 4 (3.57%) Perl
3 4 (3.57%) C#
3 4 (3.57%) C++
3 4 (3.57%) Java
4 3 (2.68%) Shell Script
4 3 (2.68%) AWK
4 3 (2.68%) Korn
4 3 (2.68%) Bash Shell
4 3 (2.68%) sed
5 2 (1.79%) T-SQL
6 1 (0.89%) ABAP
Qualifications
1 33 (29.46%) Degree
2 18 (16.07%) ITIL Certification
3 13 (11.61%) Microsoft Certification
4 10 (8.93%) MCSE
5 9 (8.04%) MCSA
5 9 (8.04%) CCNA
5 9 (8.04%) Cisco Certification
6 7 (6.25%) Security Cleared
7 6 (5.36%) Network+ Certification
7 6 (5.36%) VMware Certified Professional (VCP)
7 6 (5.36%) MCP
7 6 (5.36%) ISEB
7 6 (5.36%) MCDBA
8 5 (4.46%) CCA
9 2 (1.79%) MOS
9 2 (1.79%) ITIL Foundation Certificate
10 1 (0.89%) SC Cleared
10 1 (0.89%) MCITP
10 1 (0.89%) EXIN
10 1 (0.89%) PMI Certification
Quality Assurance & Compliance
1 25 (22.32%) SLA
2 1 (0.89%) COBIT
System Software
1 17 (15.18%) VMware Infrastructure
2 6 (5.36%) VMware ESX
2 6 (5.36%) VMware Workstation
3 3 (2.68%) Tivoli Directory Server
Systems Management
1 14 (12.50%) Tivoli
2 11 (9.82%) Netcool
2 11 (9.82%) TeMIP
2 11 (9.82%) HP NNM
2 11 (9.82%) OVPI
2 11 (9.82%) Oracle Enterprise Manager
2 11 (9.82%) OpenView
3 6 (5.36%) SCCM
4 3 (2.68%) SCOM
4 3 (2.68%) NSN NetAct
Vendors
1 23 (20.54%) Microsoft
2 20 (17.86%) IBM
3 18 (16.07%) Oracle
3 18 (16.07%) VMware
4 17 (15.18%) BMC
5 14 (12.50%) HP
6 11 (9.82%) Remedy
7 8 (7.14%) SAP
8 7 (6.25%) Cisco
9 6 (5.36%) Business Objects
9 6 (5.36%) ServiceNow
10 5 (4.46%) Huawei
11 4 (3.57%) Fujitsu
11 4 (3.57%) LANDesk
11 4 (3.57%) EMC
11 4 (3.57%) Salesforce.com
12 3 (2.68%) Symantec
12 3 (2.68%) CheckPoint
12 3 (2.68%) Ericsson
12 3 (2.68%) Citrix
Newbury, Berkshire
Resource Solutions Group - Sovereign Housing
Salary: Benefits
Posted: 3 days ago
Maidenhead, Berkshire
Three
Salary: bonus + benefits
Posted: 3 days ago
Reading, Berkshire
Arden Resourcing Limited
Salary: £45,000 - £60,000
Posted: 6 days ago
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 6 days ago
High Wycombe, Slough, Maidenhead
Brightred Resourcing
Salary: £65k plus car allowance, bonus and benefits.
Posted: 9 days ago