The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 152 159 193
Rank change year-on-year
+7 +34
Permanent jobs citing ITSM 57 55 33
As % of all permanent IT jobs located in Berkshire 1.14% 0.98% 0.60%
As % of the Processes & Methodologies category 1.42% 1.27% 0.78%
Number of salaries quoted 38 39 29
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £25,000 £36,500 £34,500
10% offered a salary of more than £60,000 £83,000 £77,000
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4016 4321 4205
As % of all permanent IT jobs located in Berkshire 80.61% 77.04% 75.86%
Number of salaries quoted 2993 2911 3250
Average salary £52,500 £50,000 £47,500
Average salary % change year-on-year
+5.00% +5.26%
90% offered a salary of more than £35,000 £30,000 £32,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 31 July 2015.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +18 21 £31,500 -42.72% 5
Bracknell +11 10 £60,000 +60.00% 1
Newbury +19 9 £42,500 -48.48% 1
Maidenhead +7 6 £55,000 +41.02%
Slough -9 2 £14,000 -83.52% 1
Wokingham -10 1 £42,500 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 July 2015, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 98 (71.01%) Service Management
2 91 (65.94%) ITIL
3 56 (40.58%) Degree
4 37 (26.81%) Project Management
5 32 (23.19%) Microsoft
6 28 (20.29%) Security Cleared
7 26 (18.84%) Root Cause Analysis
8 24 (17.39%) Incident Management
8 24 (17.39%) PRINCE2
9 23 (16.67%) VMware
10 22 (15.94%) Business Development
10 22 (15.94%) SLA
11 21 (15.22%) SCOM
12 20 (14.49%) Problem Management
13 19 (13.77%) Citrix
13 19 (13.77%) MS Office
14 18 (13.04%) MS Excel
14 18 (13.04%) DV Cleared
14 18 (13.04%) VMware Infrastructure
15 17 (12.32%) Management Information System
16 16 (11.59%) Service Delivery
16 16 (11.59%) CSS
16 16 (11.59%) JavaScript
16 16 (11.59%) German Language
17 15 (10.87%) SCCM
17 15 (10.87%) HTML
18 14 (10.14%) Finance
18 14 (10.14%) Time Management
18 14 (10.14%) Telemarketing
18 14 (10.14%) Transition Management

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 July 2015, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.80%) Lync
2 3 (2.17%) SharePoint
3 1 (0.72%) CMS
3 1 (0.72%) IIS
3 1 (0.72%) JBoss
Applications
1 19 (13.77%) MS Office
2 18 (13.04%) MS Excel
3 6 (4.35%) MS PowerPoint
4 3 (2.17%) MS Project
5 2 (1.45%) MS Visio
Business Applications
1 10 (7.25%) Remedy ITSM
2 3 (2.17%) Dynamics CRM
3 1 (0.72%) SAP Oil and Gas
3 1 (0.72%) assyst
Cloud Services
1 8 (5.80%) Office 365
2 4 (2.90%) SaaS
3 1 (0.72%) Microsoft Azure
3 1 (0.72%) Azure Active Directory
Communications & Networking
1 3 (2.17%) LDAP
1 3 (2.17%) WAN
1 3 (2.17%) TCP/IP
1 3 (2.17%) Wi-Fi
2 2 (1.45%) VLAN
2 2 (1.45%) Multicast
2 2 (1.45%) Internet
2 2 (1.45%) 802.11
2 2 (1.45%) MPLS
2 2 (1.45%) OSPF
2 2 (1.45%) BGP
2 2 (1.45%) VRRP
2 2 (1.45%) RIP
2 2 (1.45%) LAN
3 1 (0.72%) VoIP
Database & Business Intelligence
1 12 (8.70%) SQL Server
2 7 (5.07%) Relational Database
3 4 (2.90%) SQL Anywhere
3 4 (2.90%) Sybase ASA
3 4 (2.90%) MS Access
3 4 (2.90%) MySQL
4 2 (1.45%) SQL Server Reporting Services
5 1 (0.72%) Data Mining
5 1 (0.72%) Big Data
Development Applications
1 6 (4.35%) Team Foundation Server
2 1 (0.72%) Subversion
General
1 16 (11.59%) German Language
2 14 (10.14%) Finance
3 13 (9.42%) Law
4 12 (8.70%) Manufacturing
5 7 (5.07%) Telecoms
6 4 (2.90%) Back Office
6 4 (2.90%) French Language
7 3 (2.17%) Billing
8 2 (1.45%) Marketing
9 1 (0.72%) Electronics
9 1 (0.72%) Front Office
9 1 (0.72%) Advertising
9 1 (0.72%) Retail
Job Titles
1 20 (14.49%) Architect
2 18 (13.04%) Problem Manager
3 14 (10.14%) Consultant
4 13 (9.42%) Developer
4 13 (9.42%) Transition Manager
5 11 (7.97%) Solutions Architect
6 10 (7.25%) Software Developer
7 9 (6.52%) Analyst
7 9 (6.52%) Sales Executive
8 7 (5.07%) Account Manager
8 7 (5.07%) Sales Manager
9 6 (4.35%) ITSM Consultant
10 5 (3.62%) Service Architect
10 5 (3.62%) Technical Consultant
10 5 (3.62%) Coordinator
11 4 (2.90%) Project Manager
11 4 (2.90%) Senior Developer
11 4 (2.90%) Service Analyst
11 4 (2.90%) Support Consultant
11 4 (2.90%) Applications Support
Libraries, Frameworks & Software Standards
1 16 (11.59%) CSS
2 15 (10.87%) HTML
3 12 (8.70%) .NET
4 10 (7.25%) ASP.NET
4 10 (7.25%) ASP.NET MVC
4 10 (7.25%) ASP.NET MVC 3
5 8 (5.80%) CGI
5 8 (5.80%) Web Services
5 8 (5.80%) XML
6 6 (4.35%) jQuery
7 5 (3.62%) Ajax
8 4 (2.90%) .NET Framework
8 4 (2.90%) JSON
8 4 (2.90%) RESTful
8 4 (2.90%) WinForms
9 3 (2.17%) XHTML
10 2 (1.45%) 802.1X
11 1 (0.72%) SailPoint
Miscellaneous
1 17 (12.32%) Management Information System
2 14 (10.14%) Analytical Skills
3 13 (9.42%) Computer Science
3 13 (9.42%) Life Science
4 8 (5.80%) GIS
5 7 (5.07%) Mathematics
6 6 (4.35%) Mobile App
7 5 (3.62%) CMDB
8 4 (2.90%) N-Tier
8 4 (2.90%) PMI
9 3 (2.17%) Data Centre
10 2 (1.45%) FlexPod
10 2 (1.45%) Mobile Computing
11 1 (0.72%) DTV
11 1 (0.72%) Smart Meter
Operating Systems
1 13 (9.42%) Windows
2 7 (5.07%) Linux
3 6 (4.35%) SUSE
4 4 (2.90%) Android
4 4 (2.90%) UNIX
4 4 (2.90%) Apple iOS
5 2 (1.45%) Windows 7
Processes & Methodologies
1 98 (71.01%) Service Management
2 91 (65.94%) ITIL
3 37 (26.81%) Project Management
4 26 (18.84%) Root Cause Analysis
5 24 (17.39%) Incident Management
5 24 (17.39%) PRINCE2
6 22 (15.94%) Business Development
7 20 (14.49%) Problem Management
8 16 (11.59%) Service Delivery
9 14 (10.14%) Telemarketing
9 14 (10.14%) Time Management
9 14 (10.14%) Transition Management
10 11 (7.97%) Technical Architecture
10 11 (7.97%) CRM
10 11 (7.97%) Business Intelligence
11 10 (7.25%) Scrum
11 10 (7.25%) Agile Software Development
11 10 (7.25%) TDD
11 10 (7.25%) Unit Testing
11 10 (7.25%) Continuous Integration
Programming Languages
1 16 (11.59%) JavaScript
2 10 (7.25%) C#
2 10 (7.25%) SQL
3 4 (2.90%) T-SQL
4 2 (1.45%) R
5 1 (0.72%) Shell Script
5 1 (0.72%) PowerShell
5 1 (0.72%) Java
5 1 (0.72%) Perl
Qualifications
1 56 (40.58%) Degree
2 28 (20.29%) Security Cleared
3 18 (13.04%) DV Cleared
4 13 (9.42%) ISEB
5 10 (7.25%) SC Cleared
6 8 (5.80%) CISSP
7 7 (5.07%) Cisco Certification
8 6 (4.35%) ITIL Certification
9 4 (2.90%) PMI Certification
9 4 (2.90%) CISA
9 4 (2.90%) CISM
9 4 (2.90%) GSEC
9 4 (2.90%) CNE
9 4 (2.90%) Novell Certification
9 4 (2.90%) MCP
9 4 (2.90%) CCIE
9 4 (2.90%) ITIL Foundation Certificate
9 4 (2.90%) CRISC
10 3 (2.17%) CCNA
11 2 (1.45%) ISACA
Quality Assurance & Compliance
1 22 (15.94%) SLA
2 6 (4.35%) ISO/IEC 27001
3 5 (3.62%) COBIT
4 4 (2.90%) PCI DSS
5 3 (2.17%) Sarbanes-Oxley
6 2 (1.45%) ISO/IEC 20000
7 1 (0.72%) ISO 9001
System Software
1 18 (13.04%) VMware Infrastructure
2 10 (7.25%) Active Directory
2 10 (7.25%) XenDesktop
3 8 (5.80%) Terminal Services
3 8 (5.80%) XenApp
Systems Management
1 21 (15.22%) SCOM
2 15 (10.87%) SCCM
3 3 (2.17%) HP UCMDB
3 3 (2.17%) CA Single Sign-On
4 2 (1.45%) Netcool
5 1 (0.72%) Ionix
Vendors
1 32 (23.19%) Microsoft
2 23 (16.67%) VMware
3 19 (13.77%) Citrix
4 11 (7.97%) Oracle
5 10 (7.25%) Remedy
5 10 (7.25%) ServiceNow
6 9 (6.52%) Symantec
7 8 (5.80%) Dell
7 8 (5.80%) Cisco
7 8 (5.80%) Computacenter
8 6 (4.35%) LANDesk
8 6 (4.35%) CA
9 5 (3.62%) HP
9 5 (3.62%) FrontRange
10 4 (2.90%) BMC
10 4 (2.90%) Sybase
10 4 (2.90%) Novell
11 2 (1.45%) CheckPoint
11 2 (1.45%) Infovista
11 2 (1.45%) McAfee
Newbury, Berkshire
People Source Consulting
Salary: £22000 - £28000 per annum + Benefits
Posted: 1 hour ago
Reading, Berkshire
Network ITR
Salary: £55000 - £60000 per annum
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £30000 - £60000 per annum + commission plus benefits
Posted: 3 days ago
Reading
Incite Insight
Salary: £20,000 - £25,000 per year
Posted: 10 days ago
Reading, Berkshire
Deloitte
Salary: competitive
Posted: 17 days ago
Slough
CPS Group
Salary: £12k - 16k per year + Excellent benefits
Posted: 24 days ago