The table below looks at the statistics for ITSM skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 131 154 165
Rank change year-on-year
+23 +11
Permanent jobs citing ITSM 86 81 59
As % of all permanent IT jobs located in Berkshire 1.77% 1.46% 1.03%
As % of the Processes & Methodologies category 2.07% 1.73% 1.27%
Number of salaries quoted 69 57 34
Average salary £25,000 £50,000 £55,000
Average salary % change year-on-year
-50.00% -9.09%
90% offered a salary of more than £16,500 £29,000 £47,500
10% offered a salary of more than £62,500 £70,000 £68,500
UK excluding London average salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4149 4682 4633
As % of all permanent IT jobs located in Berkshire 85.42% 84.53% 80.63%
Number of salaries quoted 3355 3325 3315
Average salary £52,000 £52,500 £47,500
Average salary % change year-on-year
-0.95% +10.52%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Berkshire

ITSM
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Berkshire region.

ITSM Salary Trend in Berkshire

ITSM
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing ITSM across the Berkshire region over the 3 months to 1 May 2016.

ITSM Salary Histogram in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Berkshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +27 35 £16,500 -64.13% 1
Bracknell -6 12 £42,500 -34.61% 1
Reading 0 9 £52,500 +59.09%
Maidenhead +9 8 £58,750 -16.07%
Slough 0 4 £27,500 -45.00% 3
Windsor - 1 £70,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 May 2016, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 57 (47.90%) Service Management
2 53 (44.54%) Data Centre
3 52 (43.70%) ITIL
4 45 (37.82%) Telecoms
5 40 (33.61%) Remedy
5 40 (33.61%) Remedy ITSM
6 36 (30.25%) BMC
7 33 (27.73%) IPv4
7 33 (27.73%) QA
7 33 (27.73%) Document Management
8 28 (23.53%) Finance
9 21 (17.65%) Change Management
10 17 (14.29%) ServiceNow
11 16 (13.45%) Mentoring
11 16 (13.45%) Project Management
12 15 (12.61%) SLA
13 14 (11.76%) Quality Management
13 14 (11.76%) Service Delivery
14 13 (10.92%) Stakeholder Management
14 13 (10.92%) Business Continuity
14 13 (10.92%) Big Data
14 13 (10.92%) Smart Meter
15 12 (10.08%) ISO/IEC 20000
15 12 (10.08%) SaaS
15 12 (10.08%) Management Information System
15 12 (10.08%) Service Design
16 11 (9.24%) Cisco
16 11 (9.24%) Windows
16 11 (9.24%) Logistics
16 11 (9.24%) Business Development

ITSM
Top Related IT Skills in Berkshire by Category

For the 6 months to 1 May 2016, IT jobs across the Berkshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.68%) SharePoint
2 1 (0.84%) MS Exchange
Applications
1 10 (8.40%) MS Excel
2 9 (7.56%) MS PowerPoint
3 7 (5.88%) MS Office
4 1 (0.84%) MS Project
Business Applications
1 40 (33.61%) Remedy ITSM
2 2 (1.68%) SAP Oil and Gas
Cloud Services
1 12 (10.08%) SaaS
2 4 (3.36%) Microsoft Azure
2 4 (3.36%) Office 365
3 2 (1.68%) IaaS
Communications & Networking
1 33 (27.73%) IPv4
2 9 (7.56%) SMS
3 8 (6.72%) LAN
3 8 (6.72%) WAN
4 7 (5.88%) Cisco Nexus
5 6 (5.04%) Firewall
5 6 (5.04%) VoIP
5 6 (5.04%) WebEx
5 6 (5.04%) Wireless
6 4 (3.36%) BGP
6 4 (3.36%) EIGRP
6 4 (3.36%) HSRP
6 4 (3.36%) Multicast
6 4 (3.36%) OSPF
6 4 (3.36%) Spanning Tree
6 4 (3.36%) VLAN
7 3 (2.52%) Unified Communications
8 2 (1.68%) VPN
8 2 (1.68%) Wi-Fi
9 1 (0.84%) DNS
Database & Business Intelligence
1 13 (10.92%) Big Data
2 2 (1.68%) Relational Database
3 1 (0.84%) RDBMS
3 1 (0.84%) SQL Server
Development Applications
1 2 (1.68%) JIRA
General
1 45 (37.82%) Telecoms
2 28 (23.53%) Finance
3 6 (5.04%) Pharmaceutical
4 5 (4.20%) Billing
5 3 (2.52%) Back Office
6 2 (1.68%) Electronics
6 2 (1.68%) Manufacturing
6 2 (1.68%) Marketing
7 1 (0.84%) Banking
Job Titles
1 23 (19.33%) Junior
2 20 (16.81%) Consultant
3 19 (15.97%) Coordinator
4 14 (11.76%) Project Manager
5 13 (10.92%) Analyst
5 13 (10.92%) Delivery Project Manager
5 13 (10.92%) Project Coordinator
6 12 (10.08%) Service Analyst
6 12 (10.08%) ServiceNow Consultant
7 10 (8.40%) Business Manager
7 10 (8.40%) Business Relationship Manager
7 10 (8.40%) Relationships Manager
8 9 (7.56%) Delivery Manager
8 9 (7.56%) Junior Project Coordinator
8 9 (7.56%) Junior Project Manager
8 9 (7.56%) Service Manager
8 9 (7.56%) Services Delivery Manager
8 9 (7.56%) Team Leader
9 7 (5.88%) Junior IT Consultant
9 7 (5.88%) Junior PMO
Libraries, Frameworks & Software Standards
1 9 (7.56%) Flash
2 6 (5.04%) CSS
2 6 (5.04%) HTML
3 2 (1.68%) Web Services
4 1 (0.84%) XML
4 1 (0.84%) XML Schema
4 1 (0.84%) XSL
Miscellaneous
1 53 (44.54%) Data Centre
2 13 (10.92%) Smart Meter
3 12 (10.08%) Management Information System
4 10 (8.40%) Analytical Skills
5 9 (7.56%) Statistics
6 3 (2.52%) CMDB
6 3 (2.52%) Mobile App
6 3 (2.52%) PMI
7 2 (1.68%) Computer Science
8 1 (0.84%) Fat Client
8 1 (0.84%) Mainframe
8 1 (0.84%) Replication
8 1 (0.84%) Thin Client
Operating Systems
1 11 (9.24%) Windows
2 5 (4.20%) Linux
2 5 (4.20%) Unix
3 2 (1.68%) Windows 7
3 2 (1.68%) Windows Server
3 2 (1.68%) Windows Vista
4 1 (0.84%) Windows 10
4 1 (0.84%) Windows Server 2008
Processes & Methodologies
1 57 (47.90%) Service Management
2 52 (43.70%) ITIL
3 33 (27.73%) Document Management
4 21 (17.65%) Change Management
5 16 (13.45%) Mentoring
5 16 (13.45%) Project Management
6 14 (11.76%) Quality Management
6 14 (11.76%) Service Delivery
7 13 (10.92%) Business Continuity
7 13 (10.92%) Stakeholder Management
8 12 (10.08%) Service Design
9 11 (9.24%) Business Development
9 11 (9.24%) Logistics
10 10 (8.40%) Analytics
10 10 (8.40%) Business Continuity Management
10 10 (8.40%) Capacity Management
10 10 (8.40%) Performance Management
10 10 (8.40%) Predictive Analytics
11 9 (7.56%) Critical Success Factor
11 9 (7.56%) Escalation Management
Programming Languages
1 7 (5.88%) JavaScript
1 7 (5.88%) SQL
Qualifications
1 9 (7.56%) Cisco Certification
1 9 (7.56%) ISEB
2 8 (6.72%) CCIE
3 7 (5.88%) CCNP
4 6 (5.04%) CCNP Voice
4 6 (5.04%) CISSP
4 6 (5.04%) Degree
5 5 (4.20%) CCVP
6 3 (2.52%) CISA
6 3 (2.52%) CISM
6 3 (2.52%) CITP
6 3 (2.52%) ITIL Certification
6 3 (2.52%) PMI Certification
7 2 (1.68%) Postgraduate
8 1 (0.84%) A+ Certification
8 1 (0.84%) CCNA
8 1 (0.84%) CRISC
8 1 (0.84%) ITIL Foundation Certificate
8 1 (0.84%) MCP
8 1 (0.84%) Security Cleared
Quality Assurance & Compliance
1 33 (27.73%) QA
2 15 (12.61%) SLA
3 12 (10.08%) ISO/IEC 20000
4 10 (8.40%) ISO 9001
5 5 (4.20%) ISO/IEC 27001
6 3 (2.52%) PCI DSS
7 1 (0.84%) Data Quality
7 1 (0.84%) ISO19770
System Software
1 8 (6.72%) Active Directory
2 1 (0.84%) vSphere
2 1 (0.84%) XenDesktop
2 1 (0.84%) XenServer
Systems Management
1 4 (3.36%) Cisco UCCE
2 1 (0.84%) Cisco CUCM
2 1 (0.84%) Cisco UCCX
Vendors
1 40 (33.61%) Remedy
2 36 (30.25%) BMC
3 17 (14.29%) ServiceNow
4 11 (9.24%) Cisco
5 10 (8.40%) Cadence
6 7 (5.88%) Microsoft
7 4 (3.36%) HP
8 2 (1.68%) Citrix
8 2 (1.68%) Dell
8 2 (1.68%) IBM
8 2 (1.68%) Intel Security
8 2 (1.68%) SAP
8 2 (1.68%) VMware
9 1 (0.84%) Meraki
9 1 (0.84%) Salesforce.com
9 1 (0.84%) Veeam
Slough, Berkshire
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 3 days ago
Bracknell, Berkshire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 5 days ago
Newbury, Berkshire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 5 days ago
Berkshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Pr
Posted: 6 days ago
Slough
CPS Group Limited
Salary: £30000 - £32000 per annum + Shift Allowance & Benefits
Posted: 12 days ago