ITSM Jobs in Berkshire

IT Service Management (ITSM)
South East > Berkshire

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 87 90 161
Rank change year-on-year +3 +71 -8
Permanent jobs citing ITSM 73 107 25
As % of all permanent jobs advertised in Berkshire 2.37% 3.43% 0.73%
As % of the Processes & Methodologies category 2.76% 3.59% 0.80%
Number of salaries quoted 43 93 19
10th Percentile £50,000 £25,000 £26,200
25th Percentile £51,250 £31,250 £52,500
Median annual salary (50th Percentile) £52,500 £37,500 £55,000
Median % change year-on-year +40.00% -31.82% -21.43%
75th Percentile £57,875 £55,000 £65,000
90th Percentile £63,750 £62,500 £65,500
South East median annual salary £52,500 £50,000 £55,000
% change year-on-year +5.00% -9.09% -

All Process and Methodology Skills
Berkshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,649 2,979 3,129
As % of all permanent jobs advertised in Berkshire 86.09% 95.45% 91.63%
Number of salaries quoted 1,815 1,621 1,958
10th Percentile £30,000 £31,500 £32,500
25th Percentile £38,130 £42,500 £44,000
Median annual salary (50th Percentile) £52,550 £60,000 £60,000
Median % change year-on-year -12.42% - +9.09%
75th Percentile £70,250 £75,000 £72,500
90th Percentile £85,000 £92,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

ITSM
Job Vacancy Trend in Berkshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for ITSM in Berkshire

ITSM
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing ITSM in Berkshire.

Salary trend for ITSM in Berkshire

ITSM
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Berkshire region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading -10 64 £52,500 +23.53% 6
Maidenhead - 4 - - 2
Newbury +10 2 £50,000 +53.85%
Wokingham - 2 £55,000 - 2
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (19.18%) Oracle Service Bus
1 14 (19.18%) WebLogic
2 13 (17.81%) CMS
3 2 (2.74%) SAS
Applications
1 18 (24.66%) Microsoft Excel
1 18 (24.66%) Microsoft Office
2 14 (19.18%) MS Visio
3 4 (5.48%) Microsoft PowerPoint
Business Applications
1 20 (27.40%) Remedy ITSM
Cloud Services
1 4 (5.48%) Power Platform
2 3 (4.11%) SaaS
3 2 (2.74%) Azure
3 2 (2.74%) Cloud Computing
3 2 (2.74%) Microsoft 365
Communications & Networking
1 3 (4.11%) Firewall
2 2 (2.74%) Intrusion Detection
3 1 (1.37%) Internet
3 1 (1.37%) LAN
3 1 (1.37%) WAN
3 1 (1.37%) Wi-Fi
3 1 (1.37%) Wireless
Database & Business Intelligence
1 14 (19.18%) Oracle Database
1 14 (19.18%) Oracle Database 10g
1 14 (19.18%) Oracle Database 11g
1 14 (19.18%) VLDB
2 4 (5.48%) Power BI
Development Applications
1 4 (5.48%) AdminStudio
1 4 (5.48%) InstallShield
1 4 (5.48%) MSI
General
1 33 (45.21%) Social Skills
2 22 (30.14%) Analytical Skills
3 10 (13.70%) Public Sector
4 7 (9.59%) Finance
4 7 (9.59%) Inclusion and Diversity
5 4 (5.48%) Organisational Skills
5 4 (5.48%) Pharmaceutical
5 4 (5.48%) Presentation Skills
Job Titles
1 20 (27.40%) Administrator
1 20 (27.40%) ServiceNow Administrator
2 14 (19.18%) Analyst
2 14 (19.18%) Applications Support
2 14 (19.18%) Applications Support Analyst
2 14 (19.18%) Oracle Analyst
2 14 (19.18%) Oracle Support Analyst
2 14 (19.18%) SQL Analyst
2 14 (19.18%) SQL Support Analyst
2 14 (19.18%) Support Analyst
3 7 (9.59%) Delivery Manager
3 7 (9.59%) Service Delivery Manager
3 7 (9.59%) Service Manager
4 6 (8.22%) Architect
4 6 (8.22%) Lead
5 5 (6.85%) Developer
5 5 (6.85%) ServiceNow Developer
6 4 (5.48%) Applications Packager
6 4 (5.48%) IT Consultant
6 4 (5.48%) IT Sales Consultant
Libraries, Frameworks & Software Standards
1 5 (6.85%) AngularJS
1 5 (6.85%) CSS
1 5 (6.85%) HTML
1 5 (6.85%) Twitter Bootstrap
1 5 (6.85%) Web Services
2 3 (4.11%) JSON
2 3 (4.11%) LDAP
2 3 (4.11%) XML
Miscellaneous
1 13 (17.81%) Digital Signage
2 8 (10.96%) Self-Motivation
3 5 (6.85%) CMDB
4 4 (5.48%) Shadow IT
5 2 (2.74%) Legacy Systems
6 1 (1.37%) IoT
Operating Systems
1 14 (19.18%) Linux
1 14 (19.18%) Solaris
1 14 (19.18%) Unix
2 6 (8.22%) Windows
3 4 (5.48%) Windows 10
3 4 (5.48%) Windows 7
4 2 (2.74%) Windows Server
Processes & Methodologies
1 43 (58.90%) ITIL
2 42 (57.53%) Service Management
3 29 (39.73%) Service Catalogue
4 26 (35.62%) Service Delivery
5 22 (30.14%) Actionable Insight
6 17 (23.29%) Agile
6 17 (23.29%) Data Analysis
6 17 (23.29%) Release Management
7 15 (20.55%) Incident Management
7 15 (20.55%) Waterfall
8 14 (19.18%) Artificial Intelligence
8 14 (19.18%) Capacity Planning
8 14 (19.18%) Performance Monitoring
8 14 (19.18%) Performance Tuning
9 13 (17.81%) Capacity Management
9 13 (17.81%) Project Management
10 11 (15.07%) Test Scripting
11 10 (13.70%) Stakeholder Management
12 9 (12.33%) Customer Service
13 8 (10.96%) Continuous Improvement
Programming Languages
1 16 (21.92%) JavaScript
2 14 (19.18%) PL/SQL
2 14 (19.18%) SQL
3 4 (5.48%) C#
3 4 (5.48%) PowerShell
3 4 (5.48%) VB
Qualifications
1 48 (65.75%) SC Cleared
1 48 (65.75%) Security Cleared
2 32 (43.84%) Degree
3 21 (28.77%) DV Cleared
4 4 (5.48%) Computer Science Degree
4 4 (5.48%) Master's Degree
5 1 (1.37%) CCNA
5 1 (1.37%) Cisco Certification
Quality Assurance & Compliance
1 22 (30.14%) SLA
2 9 (12.33%) QA
3 4 (5.48%) Data Quality
4 3 (4.11%) COBIT
5 2 (2.74%) GRC
System Software
1 14 (19.18%) Oracle RAC
2 6 (8.22%) Active Directory
2 6 (8.22%) VMware Infrastructure
3 4 (5.48%) Microsoft App-V
Systems Management
1 14 (19.18%) Data Guard
1 14 (19.18%) Oracle RMAN
2 13 (17.81%) SCOM
3 4 (5.48%) SCCM
3 4 (5.48%) WSUS
4 3 (4.11%) OpenView
4 3 (4.11%) Single Sign-On
5 2 (2.74%) Microsoft Intune
Vendors
1 42 (57.53%) ServiceNow
2 20 (27.40%) Remedy
3 19 (26.03%) HP
4 14 (19.18%) Oracle
4 14 (19.18%) Sun
5 13 (17.81%) Dynatrace
5 13 (17.81%) Riverbed
6 6 (8.22%) BMC
6 6 (8.22%) VMware
7 4 (5.48%) Autodesk
7 4 (5.48%) Microsoft
8 1 (1.37%) Cisco
8 1 (1.37%) WatchGuard