The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 98 106 108
Rank change year-on-year
+8 +2
Contract jobs requiring a Service Manager 22 25 28
As % of all contract IT jobs located in Berkshire 0.90% 0.97% 0.93%
As % of the Job Titles category 0.99% 1.06% 1.05%
Number of daily rates quoted 11 6 19
Average daily rate
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£375 £363 £488
Average daily rate % change year-on-year
+3.44% -25.64%
90% offered a daily rate of more than £280 £330 £295
10% offered a daily rate of more than £425 £425 £500
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 1 0 0
Average hourly rate £42.50 - -
UK excluding London average hourly rate £26.92 £22.00 £26.00
% change year-on-year
+22.34% -15.38%
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2230 2348 2655
As % of all contract IT jobs located in Berkshire 91.13% 91.47% 88.15%
Number of daily rates quoted 1121 1040 985
Average daily rate £375 £375 £370
Average daily rate % change year-on-year
- +1.35%
90% offered a daily rate of more than £225 £200 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 68 91 84
Average hourly rate £17.07 £16.50 £20.00
Average hourly rate % change year-on-year
+3.45% -17.50%
90% offered a hourly rate of more than £10.50 £12.00 £12.50
10% offered a hourly rate of more than £40.00 £36.00 £37.50
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Service Manager
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Berkshire

Service Manager
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Berkshire region.

Service Manager Daily Rate Trend in Berkshire

Service Manager
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the Berkshire region over the 3 months to 1 September 2014.

Service Manager Daily Rate Histogram in Berkshire

Service Manager
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Berkshire region.

Service Manager Hourly Rate Trend in Berkshire

Service Manager
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Berkshire region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 4 £438 +16.66% 3
Slough +1 4 £315 -18.70%
Maidenhead - 4 £330 - 1
Bracknell - - - -
Wokingham - - - -
Service Manager
South East

Service Manager
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 September 2014, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 28 (60.87%) Service Delivery
2 22 (47.83%) ITIL
3 15 (32.61%) Microsoft
4 14 (30.43%) Service Management
5 13 (28.26%) Finance
5 13 (28.26%) MS Excel
6 11 (23.91%) SLA
6 11 (23.91%) Project Management
7 9 (19.57%) Telecoms
8 8 (17.39%) Performance Management
9 7 (15.22%) Degree
10 6 (13.04%) Marketing
10 6 (13.04%) MS Office
11 5 (10.87%) ITIL Certification
11 5 (10.87%) Stakeholder Management
11 5 (10.87%) Retail
11 5 (10.87%) MS PowerPoint
11 5 (10.87%) Telemarketing
11 5 (10.87%) Performance Analysis
12 4 (8.70%) Programme Management
12 4 (8.70%) Logistics
12 4 (8.70%) PMP
12 4 (8.70%) PMI Certification
12 4 (8.70%) 3G
12 4 (8.70%) PRINCE2
13 3 (6.52%) Data Mining
13 3 (6.52%) MS Project
13 3 (6.52%) Cisco
13 3 (6.52%) Asset Management
13 3 (6.52%) Validation

Service Manager
Top Related IT Skills in Berkshire by Category

For the 6 months to 1 September 2014, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 13 (28.26%) MS Excel
2 6 (13.04%) MS Office
3 5 (10.87%) MS PowerPoint
4 3 (6.52%) MS Project
5 1 (2.17%) Spreadsheet
Business Applications
1 1 (2.17%) SAP Oil and Gas
1 1 (2.17%) Remedy ITSM
Communications & Networking
1 4 (8.70%) 3G
2 3 (6.52%) 4G
3 1 (2.17%) LTE
3 1 (2.17%) LAN
3 1 (2.17%) WAN
Database & Business Intelligence
1 3 (6.52%) Data Mining
General
1 13 (28.26%) Finance
2 9 (19.57%) Telecoms
3 6 (13.04%) Marketing
4 5 (10.87%) Retail
5 2 (4.35%) Pharmaceutical
5 2 (4.35%) Back Office
6 1 (2.17%) Electronics
6 1 (2.17%) Manufacturing
6 1 (2.17%) Games
Miscellaneous
1 1 (2.17%) DTV
1 1 (2.17%) Video Conferencing
Operating Systems
1 1 (2.17%) Windows
Processes & Methodologies
1 28 (60.87%) Service Delivery
2 22 (47.83%) ITIL
3 14 (30.43%) Service Management
4 11 (23.91%) Project Management
5 8 (17.39%) Performance Management
6 5 (10.87%) Telemarketing
6 5 (10.87%) Stakeholder Management
6 5 (10.87%) Performance Analysis
7 4 (8.70%) Programme Management
7 4 (8.70%) PRINCE2
7 4 (8.70%) Logistics
8 3 (6.52%) Problem Management
8 3 (6.52%) Incident Management
8 3 (6.52%) Stakeholder Engagement
8 3 (6.52%) Change Management
8 3 (6.52%) Asset Management
8 3 (6.52%) Validation
8 3 (6.52%) Migration
8 3 (6.52%) Demand Forecasting
9 2 (4.35%) Information Assurance
Qualifications
1 7 (15.22%) Degree
2 5 (10.87%) ITIL Certification
3 4 (8.70%) PMP
3 4 (8.70%) PMI Certification
4 3 (6.52%) SC Cleared
4 3 (6.52%) Security Cleared
5 2 (4.35%) MAPM
6 1 (2.17%) CCENT
6 1 (2.17%) MCSE
6 1 (2.17%) CCNA
6 1 (2.17%) Cisco Certification
6 1 (2.17%) Microsoft Certification
Quality Assurance & Compliance
1 11 (23.91%) SLA
2 2 (4.35%) Sarbanes-Oxley
2 2 (4.35%) ISO/IEC 27001
3 1 (2.17%) QA
Systems Management
1 1 (2.17%) SCSM
Vendors
1 15 (32.61%) Microsoft
2 3 (6.52%) Cisco
3 1 (2.17%) SAP
3 1 (2.17%) Remedy
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