The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 88 106 100
Rank change year-on-year
+18 -6
Contract jobs requiring a Service Manager 31 18 21
As % of all contract IT jobs located in Berkshire 1.21% 0.72% 0.87%
As % of the Job Titles category 1.36% 0.80% 0.95%
Number of daily rates quoted 18 8 4
Average daily rate
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£400 £388 £344
Average daily rate % change year-on-year
+3.22% +12.72%
90% offered a daily rate of more than £321 £250 £329
10% offered a daily rate of more than £475 £465 £385
UK excluding London average daily rate £408 £383 £350
% change year-on-year
+6.53% +9.28%
Number of hourly rates quoted 1 1 0
Average hourly rate £17.50 £42.50 -
Average hourly rate % change year-on-year
-58.82% -
UK excluding London average hourly rate £30.52 £28.17 £22.00
% change year-on-year
+8.36% +28.02%
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2284 2243 2205
As % of all contract IT jobs located in Berkshire 89.01% 89.65% 91.04%
Number of daily rates quoted 1247 1081 958
Average daily rate £385 £370 £370
Average daily rate % change year-on-year
+4.05% -
90% offered a daily rate of more than £225 £225 £195
10% offered a daily rate of more than £515 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 100 56 82
Average hourly rate £19.75 £17.07 £17.50
Average hourly rate % change year-on-year
+15.70% -2.45%
90% offered a hourly rate of more than £11.00 £10.50 £10.88
10% offered a hourly rate of more than £36.50 £21.10 £31.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Manager
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Berkshire

Service Manager
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Berkshire region.

Service Manager Daily Rate Trend in Berkshire

Service Manager
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the Berkshire region over the 3 months to 31 July 2015.

Service Manager Daily Rate Histogram in Berkshire

Service Manager
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Berkshire region.

Service Manager Hourly Rate Trend in Berkshire

Service Manager
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Berkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 7 £450 +2.85% 3
Newbury 0 3 - - 3
Bracknell - 3 £322 -
Maidenhead -1 2 £350 +6.06%
Slough -1 1 £315 -
Service Manager
South East

Service Manager
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 July 2015, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 41 (66.13%) ITIL
2 30 (48.39%) Service Delivery
3 26 (41.94%) Telecoms
4 20 (32.26%) Project Management
5 18 (29.03%) Service Management
6 9 (14.52%) ITIL Certification
6 9 (14.52%) MS Excel
7 8 (12.90%) Microsoft
7 8 (12.90%) Stakeholder Management
7 8 (12.90%) Retail
8 7 (11.29%) Degree
8 7 (11.29%) SLA
9 6 (9.68%) Windows
9 6 (9.68%) Incident Management
9 6 (9.68%) Release Management
9 6 (9.68%) Back Office
9 6 (9.68%) Performance Metrics
10 5 (8.06%) Transition Management
10 5 (8.06%) Problem Management
10 5 (8.06%) QA
10 5 (8.06%) PMP
10 5 (8.06%) PMI Certification
10 5 (8.06%) Change Management
11 4 (6.45%) Security Cleared
11 4 (6.45%) ITIL V3
11 4 (6.45%) Root Cause Analysis
12 3 (4.84%) Risk Analysis
12 3 (4.84%) Change Control
12 3 (4.84%) PRINCE2 Certification
12 3 (4.84%) Agile Software Development

Service Manager
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.84%) WebLogic
1 3 (4.84%) Apache
2 1 (1.61%) MS Exchange
2 1 (1.61%) Oracle Application Server
2 1 (1.61%) Exchange Server 2010
Applications
1 9 (14.52%) MS Excel
2 1 (1.61%) MS Project
2 1 (1.61%) MS Office
Business Applications
1 2 (3.23%) Remedy ITSM
2 1 (1.61%) SAP Oil and Gas
Communications & Networking
1 3 (4.84%) Internet
2 2 (3.23%) LAN
3 1 (1.61%) WAN
3 1 (1.61%) DHCP
3 1 (1.61%) FTP
3 1 (1.61%) HTTP
3 1 (1.61%) TCP/IP
3 1 (1.61%) VPN
3 1 (1.61%) DNS
3 1 (1.61%) HTTPS
3 1 (1.61%) SSL
3 1 (1.61%) SAN
3 1 (1.61%) Intranet
3 1 (1.61%) 3G
3 1 (1.61%) Firewall
3 1 (1.61%) 2G
3 1 (1.61%) SSH
3 1 (1.61%) 4G
3 1 (1.61%) Radio Access Network
3 1 (1.61%) LDAP
Database & Business Intelligence
1 2 (3.23%) Oracle Database
2 1 (1.61%) Relational Database
2 1 (1.61%) SQL Server
2 1 (1.61%) OLAP
2 1 (1.61%) Oracle Reports
2 1 (1.61%) Oracle Database 10g
2 1 (1.61%) Oracle OLAP
2 1 (1.61%) Oracle Database 11g
Development Applications
1 1 (1.61%) RequisitePro
General
1 26 (41.94%) Telecoms
2 8 (12.90%) Retail
3 6 (9.68%) Back Office
4 3 (4.84%) Spanish Language
5 2 (3.23%) Manufacturing
6 1 (1.61%) Marketing
6 1 (1.61%) Electronics
6 1 (1.61%) Finance
6 1 (1.61%) Legal
Libraries, Frameworks & Software Standards
1 2 (3.23%) Oracle Fusion
2 1 (1.61%) .NET
2 1 (1.61%) Web Services
2 1 (1.61%) Middleware
2 1 (1.61%) .NET Framework
Miscellaneous
1 6 (9.68%) Performance Metrics
2 2 (3.23%) Data Centre
2 2 (3.23%) Statistics
3 1 (1.61%) FMCG
3 1 (1.61%) Mobile Payment
3 1 (1.61%) Client/Server
3 1 (1.61%) DTV
3 1 (1.61%) Management Information System
Operating Systems
1 6 (9.68%) Windows
2 3 (4.84%) Linux
3 2 (3.23%) Red Hat Enterprise Linux
3 2 (3.23%) Windows 7
3 2 (3.23%) Windows Server 2012
3 2 (3.23%) UNIX
4 1 (1.61%) Windows Server 2003
4 1 (1.61%) Windows Server 2008
Processes & Methodologies
1 41 (66.13%) ITIL
2 30 (48.39%) Service Delivery
3 20 (32.26%) Project Management
4 18 (29.03%) Service Management
5 8 (12.90%) Stakeholder Management
6 6 (9.68%) Incident Management
6 6 (9.68%) Release Management
7 5 (8.06%) Problem Management
7 5 (8.06%) Change Management
7 5 (8.06%) Transition Management
8 4 (6.45%) Root Cause Analysis
8 4 (6.45%) ITIL V3
9 3 (4.84%) Risk Analysis
9 3 (4.84%) Agile Software Development
9 3 (4.84%) PRINCE
9 3 (4.84%) Change Control
10 2 (3.23%) Capacity Management
10 2 (3.23%) Line Management
10 2 (3.23%) Operational Acceptance Testing
10 2 (3.23%) PRINCE2
Programming Languages
1 2 (3.23%) C
2 1 (1.61%) Perl
2 1 (1.61%) PL/SQL
2 1 (1.61%) SQL
2 1 (1.61%) C-shell
Qualifications
1 9 (14.52%) ITIL Certification
2 7 (11.29%) Degree
3 5 (8.06%) PMP
3 5 (8.06%) PMI Certification
4 4 (6.45%) Security Cleared
5 3 (4.84%) PRINCE2 Certification
6 2 (3.23%) SC Cleared
7 1 (1.61%) DV Cleared
7 1 (1.61%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (11.29%) SLA
2 5 (8.06%) QA
System Software
1 1 (1.61%) Active Directory
1 1 (1.61%) Oracle RAC
Systems Management
1 1 (1.61%) Oracle RMAN
Vendors
1 8 (12.90%) Microsoft
2 3 (4.84%) HP
2 3 (4.84%) Oracle
3 2 (3.23%) SAP
3 2 (3.23%) IBM
3 2 (3.23%) Hitachi
3 2 (3.23%) NetApp
3 2 (3.23%) Dell
3 2 (3.23%) EMC
3 2 (3.23%) Remedy
4 1 (1.61%) VMware
4 1 (1.61%) Citrix
4 1 (1.61%) Avaya
4 1 (1.61%) Red Hat