The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 101 104 126
Rank change year-on-year
+3 +22
Contract jobs requiring a Service Manager 22 29 17
As % of all contract IT jobs located in Berkshire 0.89% 1.11% 0.57%
As % of the Job Titles category 0.98% 1.21% 0.63%
Number of daily rates quoted 9 4 10
Average daily rate
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£375 £355 £425
Average daily rate % change year-on-year
+5.63% -16.47%
90% offered a daily rate of more than £347 £335 £298
10% offered a daily rate of more than £380 £428 £503
UK excluding London average daily rate £400 £378 £355
% change year-on-year
+5.96% +6.33%
Number of hourly rates quoted 1 0 0
Average hourly rate £21.00 - -
UK excluding London average hourly rate £25.00 £22.25 £26.50
% change year-on-year
+12.35% -16.03%
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2237 2402 2691
As % of all contract IT jobs located in Berkshire 90.60% 91.78% 90.24%
Number of daily rates quoted 1169 1137 991
Average daily rate £375 £375 £370
Average daily rate % change year-on-year
- +1.35%
90% offered a daily rate of more than £212 £215 £225
10% offered a daily rate of more than £500 £500 £488
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 72 90 104
Average hourly rate £17.50 £16.50 £17.00
Average hourly rate % change year-on-year
+6.06% -2.94%
90% offered a hourly rate of more than £10.50 £11.50 £12.00
10% offered a hourly rate of more than £42.50 £36.00 £35.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Service Manager
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Berkshire

Service Manager
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Berkshire region.

Service Manager Daily Rate Trend in Berkshire

Service Manager
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Berkshire region.

Service Manager Hourly Rate Trend in Berkshire

Service Manager
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Berkshire region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +13 5 £343 -8.66% 5
Slough -2 3 - - 1
Maidenhead - 1 - -
Bracknell - - - - 1
Windsor - - - -
Wokingham - - - -
Service Manager
South East

Service Manager
Top 30 Related IT Skills in Berkshire

For the 6 months to 21 October 2014, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 26 (65.00%) ITIL
2 21 (52.50%) Service Delivery
3 17 (42.50%) Service Management
4 10 (25.00%) Telecoms
4 10 (25.00%) Microsoft
5 9 (22.50%) MS Excel
6 7 (17.50%) Project Management
6 7 (17.50%) Retail
7 6 (15.00%) Finance
7 6 (15.00%) Performance Management
8 5 (12.50%) Degree
8 5 (12.50%) ITIL Certification
9 4 (10.00%) 3G
9 4 (10.00%) SLA
9 4 (10.00%) PRINCE2
9 4 (10.00%) Validation
9 4 (10.00%) Programme Management
9 4 (10.00%) Performance Metrics
9 4 (10.00%) Continuous Improvement
10 3 (7.50%) 4G
10 3 (7.50%) Analytical Skills
10 3 (7.50%) Agile Software Development
10 3 (7.50%) Marketing
10 3 (7.50%) PMP
10 3 (7.50%) PMI Certification
10 3 (7.50%) Change Management
11 2 (5.00%) Configuration Management
11 2 (5.00%) Back Office
11 2 (5.00%) Risk Management
11 2 (5.00%) Sarbanes-Oxley

Service Manager
Top Related IT Skills in Berkshire by Category

For the 6 months to 21 October 2014, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 9 (22.50%) MS Excel
2 2 (5.00%) MS PowerPoint
2 2 (5.00%) MS Project
2 2 (5.00%) MS Office
Business Applications
1 1 (2.50%) SAP Oil and Gas
1 1 (2.50%) Remedy ITSM
Communications & Networking
1 4 (10.00%) 3G
2 3 (7.50%) 4G
General
1 10 (25.00%) Telecoms
2 7 (17.50%) Retail
3 6 (15.00%) Finance
4 3 (7.50%) Marketing
5 2 (5.00%) Pharmaceutical
5 2 (5.00%) Back Office
6 1 (2.50%) Electronics
6 1 (2.50%) Manufacturing
Miscellaneous
1 4 (10.00%) Performance Metrics
2 3 (7.50%) Analytical Skills
3 1 (2.50%) Blackberry
3 1 (2.50%) DTV
3 1 (2.50%) Video Conferencing
3 1 (2.50%) iPhone
3 1 (2.50%) User Experience
Operating Systems
1 1 (2.50%) Android
Processes & Methodologies
1 26 (65.00%) ITIL
2 21 (52.50%) Service Delivery
3 17 (42.50%) Service Management
4 7 (17.50%) Project Management
5 6 (15.00%) Performance Management
6 4 (10.00%) Continuous Improvement
6 4 (10.00%) PRINCE2
6 4 (10.00%) Validation
6 4 (10.00%) Programme Management
7 3 (7.50%) Agile Software Development
7 3 (7.50%) Change Management
8 2 (5.00%) Configuration Management
8 2 (5.00%) Performance Analysis
8 2 (5.00%) Line Management
8 2 (5.00%) Information Assurance
8 2 (5.00%) Risk Management
8 2 (5.00%) Knowledge Management
8 2 (5.00%) Software Testing
8 2 (5.00%) Telemarketing
8 2 (5.00%) Security Testing
Qualifications
1 5 (12.50%) ITIL Certification
1 5 (12.50%) Degree
2 3 (7.50%) PMP
2 3 (7.50%) PMI Certification
3 2 (5.00%) MAPM
4 1 (2.50%) CCENT
4 1 (2.50%) MCSE
4 1 (2.50%) CCNA
4 1 (2.50%) Cisco Certification
4 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 4 (10.00%) SLA
2 2 (5.00%) Sarbanes-Oxley
2 2 (5.00%) ISO/IEC 27001
3 1 (2.50%) QA
Vendors
1 10 (25.00%) Microsoft
2 2 (5.00%) Cisco
2 2 (5.00%) Huawei
3 1 (2.50%) SAP
3 1 (2.50%) Remedy