The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Berkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Services Manager
Rank 92 105 94
Rank change year-on-year
+13 -11
Contract jobs requiring a Service Manager 36 31 31
As % of all contract IT jobs located in Berkshire 1.44% 1.10% 1.15%
As % of the Job Titles category 1.54% 1.19% 1.24%
Number of daily rates quoted 20 14 12
Average daily rate £375 £410 £391
Average daily rate % change year-on-year
-8.53% +4.79%
90% offered a daily rate of more than £320 £331 £289
10% offered a daily rate of more than £455 £505 £500
UK excluding London average daily rate £425 £400 £385
% change year-on-year
+6.25% +3.89%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £23.75 - £20.00
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Berkshire
Contract IT job ads with a match in the
Job Titles category
2333 2613 2507
As % of all contract IT jobs located in Berkshire 93.39% 92.53% 92.89%
Number of daily rates quoted 1231 1361 1280
Average daily rate £400 £388 £365
Average daily rate % change year-on-year
+3.22% +6.16%
90% offered a daily rate of more than £253 £225 £213
10% offered a daily rate of more than £525 £505 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 63 86 100
Average hourly rate £14.00 £17.50 £18.00
Average hourly rate % change year-on-year
-20.00% -2.77%
90% offered a hourly rate of more than £10.50 £13.00 £12.50
10% offered a hourly rate of more than £27.50 £40.25 £32.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Service Manager
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Berkshire

Service Manager
Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Berkshire region.

Service Manager Daily Rate Trend in Berkshire

Service Manager
Daily Rate Histogram in Berkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the Berkshire region over the 3 months to 29 April 2016.

Service Manager Daily Rate Histogram in Berkshire

Service Manager
Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Berkshire region.

Service Manager Hourly Rate Trend in Berkshire

Service Manager
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the Berkshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -10 6 £435 +5.77%
Slough +16 5 - -
Bracknell 0 4 £336 -
Newbury +6 1 - - 1
Maidenhead - 1 - - 1
Service Manager
South East

Service Manager
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 April 2016, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 50 (80.65%) ITIL
2 35 (56.45%) Service Delivery
3 26 (41.94%) Telecoms
4 24 (38.71%) Service Management
5 17 (27.42%) ITIL V3
6 13 (20.97%) ITIL Certification
7 12 (19.35%) SLA
8 11 (17.74%) 3G
8 11 (17.74%) Project Management
8 11 (17.74%) 4G
9 10 (16.13%) Performance Metrics
10 8 (12.90%) Continuous Improvement
10 8 (12.90%) Degree
10 8 (12.90%) Back Office
10 8 (12.90%) Finance
11 7 (11.29%) Agile Software Development
11 7 (11.29%) PRINCE2
12 6 (9.68%) Incident Management
12 6 (9.68%) Security Cleared
12 6 (9.68%) GSM
12 6 (9.68%) Change Management
13 5 (8.06%) Radio Access Network
14 4 (6.45%) Transition Management
14 4 (6.45%) Service Design
14 4 (6.45%) Problem Management
14 4 (6.45%) Configuration Management
14 4 (6.45%) Remedy
14 4 (6.45%) Business Intelligence
14 4 (6.45%) 2G
14 4 (6.45%) Programme Management

Service Manager
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.61%) Apache
1 1 (1.61%) WebLogic
Applications
1 1 (1.61%) MS Office
Business Applications
1 3 (4.84%) SAP Oil and Gas
2 1 (1.61%) Oracle Retail
2 1 (1.61%) Remedy ITSM
Communications & Networking
1 11 (17.74%) 3G
1 11 (17.74%) 4G
2 6 (9.68%) GSM
3 5 (8.06%) Radio Access Network
4 4 (6.45%) 2G
Database & Business Intelligence
1 1 (1.61%) Oracle Database
General
1 26 (41.94%) Telecoms
2 8 (12.90%) Back Office
2 8 (12.90%) Finance
3 3 (4.84%) Electronics
3 3 (4.84%) Manufacturing
3 3 (4.84%) Marketing
4 1 (1.61%) Dutch Language
4 1 (1.61%) German Language
4 1 (1.61%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.61%) Middleware
1 1 (1.61%) Oracle Fusion
Miscellaneous
1 10 (16.13%) Performance Metrics
2 2 (3.23%) Analytical Skills
2 2 (3.23%) CMDB
3 1 (1.61%) Data Centre
3 1 (1.61%) FMCG
3 1 (1.61%) Management Information System
3 1 (1.61%) NHS
3 1 (1.61%) Private Cloud
Operating Systems
1 1 (1.61%) Linux
1 1 (1.61%) Red Hat Enterprise Linux
1 1 (1.61%) Windows
Processes & Methodologies
1 50 (80.65%) ITIL
2 35 (56.45%) Service Delivery
3 24 (38.71%) Service Management
4 17 (27.42%) ITIL V3
5 11 (17.74%) Project Management
6 8 (12.90%) Continuous Improvement
7 7 (11.29%) Agile Software Development
7 7 (11.29%) PRINCE2
8 6 (9.68%) Change Management
8 6 (9.68%) Incident Management
9 4 (6.45%) Business Intelligence
9 4 (6.45%) Configuration Management
9 4 (6.45%) Problem Management
9 4 (6.45%) Programme Management
9 4 (6.45%) Service Design
9 4 (6.45%) Transition Management
10 3 (4.84%) Digital Marketing
10 3 (4.84%) Process Improvement
10 3 (4.84%) Release Management
10 3 (4.84%) Stakeholder Engagement
Programming Languages
1 1 (1.61%) SQL
Qualifications
1 13 (20.97%) ITIL Certification
2 8 (12.90%) Degree
3 6 (9.68%) Security Cleared
4 3 (4.84%) DV Cleared
4 3 (4.84%) SC Cleared
5 1 (1.61%) ITIL Foundation Certificate
5 1 (1.61%) MBA
5 1 (1.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (19.35%) SLA
2 3 (4.84%) QA
3 1 (1.61%) Sarbanes-Oxley
Systems Management
1 1 (1.61%) HP UCMDB
Vendors
1 4 (6.45%) Remedy
2 3 (4.84%) SAP
3 2 (3.23%) LANDesk
3 2 (3.23%) Oracle
4 1 (1.61%) BMC
4 1 (1.61%) Cisco
4 1 (1.61%) HP
4 1 (1.61%) ServiceNow