The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 121 108 99
Rank change year-on-year
-13 -9
Contract jobs requiring a 2nd Line Support Analyst 7 5 6
As % of all contract IT jobs located in the West Midlands 0.26% 0.21% 0.32%
As % of the Job Titles category 0.28% 0.23% 0.34%
Number of daily rates quoted 4 2 1
Average daily rate
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£275 £119 £175
Average daily rate % change year-on-year
+131.57% -32.14%
UK excluding London average daily rate £200 £130 £180
% change year-on-year
+53.84% -27.77%
Number of hourly rates quoted 3 2 2
Average hourly rate £14.50 £14.58 £14.00
Average hourly rate % change year-on-year
-0.51% +4.10%
90% offered a hourly rate of more than £12.90 £12.84 £13.60
10% offered a hourly rate of more than £16.18 £16.32 £14.40
UK excluding London average hourly rate £15.50 £16.00 £14.50
% change year-on-year
-3.12% +10.34%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2490 2152 1756
As % of all contract IT jobs located in the West Midlands 91.88% 91.03% 93.11%
Number of daily rates quoted 1440 1111 819
Average daily rate £363 £350 £325
Average daily rate % change year-on-year
+3.57% +7.69%
90% offered a daily rate of more than £220 £221 £200
10% offered a daily rate of more than £500 £480 £500
UK excluding London average daily rate £375 £350 £346
% change year-on-year
+7.14% +1.30%
Number of hourly rates quoted 163 141 172
Average hourly rate £16.60 £15.85 £19.00
Average hourly rate % change year-on-year
+4.73% -16.57%
90% offered a hourly rate of more than £11.00 £10.00 £10.15
10% offered a hourly rate of more than £35.00 £35.00 £37.80
UK excluding London average hourly rate £16.50 £17.00 £17.50
% change year-on-year
-2.94% -2.85%

2nd Line Support Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the West Midlands

2nd Line Support Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the West Midlands region.

2nd Line Support Analyst Daily Rate Trend in the West Midlands

2nd Line Support Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the West Midlands region.

2nd Line Support Analyst Hourly Rate Trend in the West Midlands

2nd Line Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Analyst within the West Midlands region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcestershire +2 2 - -
Birmingham - - - -
Herefordshire - - - -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 April 2015, IT contractor jobs across the West Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 9 (60.00%) ITIL
2 8 (53.33%) Windows
3 7 (46.67%) Analytical Skills
4 5 (33.33%) HPUX
4 5 (33.33%) Linux
4 5 (33.33%) MS Office
4 5 (33.33%) Knowledge Management
4 5 (33.33%) Active Directory
5 4 (26.67%) Windows XP
6 3 (20.00%) Citrix
7 2 (13.33%) Microsoft Certification
7 2 (13.33%) SLA
7 2 (13.33%) Microsoft
7 2 (13.33%) Blackberry
7 2 (13.33%) VMware
7 2 (13.33%) SC Cleared
7 2 (13.33%) Security Cleared
8 1 (6.67%) VMware Infrastructure
8 1 (6.67%) Windows Server 2008
8 1 (6.67%) Windows 7
8 1 (6.67%) Continuous Improvement
8 1 (6.67%) Wireless
8 1 (6.67%) DameWare
8 1 (6.67%) MCDST
8 1 (6.67%) MCITP
8 1 (6.67%) Pocket PC
8 1 (6.67%) Blackberry Enterprise Server
8 1 (6.67%) HP
8 1 (6.67%) SQL
8 1 (6.67%) SQL Server

2nd Line Support Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 April 2015, IT contractor jobs across the West Midlands region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) IBM Notes
1 1 (6.67%) Blackberry Enterprise Server
Applications
1 5 (33.33%) MS Office
Communications & Networking
1 1 (6.67%) DHCP
1 1 (6.67%) TCP/IP
1 1 (6.67%) DNS
1 1 (6.67%) Wireless
Database & Business Intelligence
1 1 (6.67%) SQL Server
Miscellaneous
1 7 (46.67%) Analytical Skills
2 2 (13.33%) Blackberry
3 1 (6.67%) Pocket PC
Operating Systems
1 8 (53.33%) Windows
2 5 (33.33%) HPUX
2 5 (33.33%) Linux
3 4 (26.67%) Windows XP
4 1 (6.67%) Windows Server 2003
4 1 (6.67%) Windows Server 2008
4 1 (6.67%) Windows 7
4 1 (6.67%) Windows 2000
4 1 (6.67%) Windows NT
Processes & Methodologies
1 9 (60.00%) ITIL
2 5 (33.33%) Knowledge Management
3 1 (6.67%) Continuous Improvement
Programming Languages
1 1 (6.67%) SQL
Qualifications
1 2 (13.33%) Microsoft Certification
1 2 (13.33%) SC Cleared
1 2 (13.33%) Security Cleared
2 1 (6.67%) A+ Certification
2 1 (6.67%) MCDST
2 1 (6.67%) MCITP
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 5 (33.33%) Active Directory
2 1 (6.67%) VMware Infrastructure
Systems Management
1 1 (6.67%) OpenView Configuration Management
1 1 (6.67%) DameWare
Vendors
1 3 (20.00%) Citrix
2 2 (13.33%) Microsoft
2 2 (13.33%) VMware
3 1 (6.67%) HP
3 1 (6.67%) Lotus
3 1 (6.67%) NetIQ