The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 49 56 43
Rank change year-on-year
+7 -13
Contract jobs citing Service Delivery 23 11 8
As % of all contract IT jobs located in Bristol 2.63% 1.43% 1.29%
As % of the Processes & Methodologies category 3.54% 1.85% 1.90%
Number of daily rates quoted 17 7 3
Average daily rate
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£400 £375 £245
Average daily rate % change year-on-year
+6.66% +53.06%
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 1 1
Average hourly rate - £22.50 £11.75
Average hourly rate % change year-on-year
- +91.48%
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
649 594 422
As % of all contract IT jobs located in Bristol 74.09% 77.24% 68.28%
Number of daily rates quoted 505 409 271
Average daily rate £400 £375 £340
Average daily rate % change year-on-year
+6.66% +10.29%
90% offered a daily rate of more than £288 £300 £250
10% offered a daily rate of more than £525 £500 £450
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 10 30 13
Average hourly rate £44.44 £25.00 £35.00
Average hourly rate % change year-on-year
+77.76% -28.57%
90% offered a hourly rate of more than £17.90 £13.00 £11.75
10% offered a hourly rate of more than £46.25 £35.00 £37.50
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Delivery
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Bristol

Service Delivery
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Bristol region.

Service Delivery Daily Rate Trend in Bristol

Service Delivery
Daily Rate Histogram in Bristol

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Bristol region over the 3 months to 30 January 2015.

Service Delivery Daily Rate Histogram in Bristol

Service Delivery
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Bristol region.

Service Delivery Hourly Rate Trend in Bristol

Service Delivery
Top 30 Related IT Skills in Bristol

For the 6 months to 30 January 2015, IT contractor jobs across the Bristol region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 13 (32.50%) ITIL
2 12 (30.00%) Finance
2 12 (30.00%) Agile Software Development
3 9 (22.50%) Service Management
3 9 (22.50%) Security Cleared
4 8 (20.00%) Change Management
4 8 (20.00%) Risk Management
5 7 (17.50%) Project Management
6 6 (15.00%) Business Continuity
6 6 (15.00%) Information Management
6 6 (15.00%) Incident Management
6 6 (15.00%) Management Information System
7 5 (12.50%) Enterprise Architecture
7 5 (12.50%) Problem Management
7 5 (12.50%) Matrix Management
7 5 (12.50%) Open Source
8 4 (10.00%) SC Cleared
8 4 (10.00%) Disaster Recovery
8 4 (10.00%) SLA
9 3 (7.50%) Microsoft
9 3 (7.50%) Active Directory
9 3 (7.50%) Broadband
9 3 (7.50%) SDH
9 3 (7.50%) PRINCE2
9 3 (7.50%) Windows
9 3 (7.50%) MS Excel
9 3 (7.50%) Firewall
9 3 (7.50%) Degree
9 3 (7.50%) Telecoms
9 3 (7.50%) Performance Management

Service Delivery
Top Related IT Skills in Bristol by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Bristol region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.00%) Lync
1 2 (5.00%) Exchange Server 2010
1 2 (5.00%) Exchange Server 2007
1 2 (5.00%) MS Exchange
Applications
1 3 (7.50%) MS Excel
2 2 (5.00%) MS Office
Communications & Networking
1 3 (7.50%) Broadband
1 3 (7.50%) SDH
1 3 (7.50%) Firewall
2 2 (5.00%) Unified Communications
2 2 (5.00%) DNS
3 1 (2.50%) WAN
3 1 (2.50%) VLAN
Database & Business Intelligence
1 1 (2.50%) Data Mining
General
1 12 (30.00%) Finance
2 3 (7.50%) Telecoms
3 2 (5.00%) Law
4 1 (2.50%) Legal
Job Titles
1 12 (30.00%) Service Manager
2 9 (22.50%) Delivery Manager
2 9 (22.50%) Services Delivery Manager
3 7 (17.50%) Analyst
4 6 (15.00%) Project Manager
5 4 (10.00%) Services Director
6 2 (5.00%) Service Assurance Manager
6 2 (5.00%) Security Analyst
6 2 (5.00%) Senior Project Manager
6 2 (5.00%) NOC Engineer
6 2 (5.00%) Risk Analyst
6 2 (5.00%) Senior Manager
6 2 (5.00%) Business Analyst
7 1 (2.50%) Architect
7 1 (2.50%) 2nd Line Support
7 1 (2.50%) Consultant
7 1 (2.50%) Microsoft Consultant
7 1 (2.50%) Head of IT
7 1 (2.50%) IT Services Manager
7 1 (2.50%) Change Analyst
Libraries, Frameworks & Software Standards
1 2 (5.00%) Web Services
Miscellaneous
1 6 (15.00%) Management Information System
2 5 (12.50%) Open Source
3 2 (5.00%) iPad
3 2 (5.00%) iPhone
3 2 (5.00%) Blackberry
3 2 (5.00%) Client/Server
4 1 (2.50%) NHS
4 1 (2.50%) Analytical Skills
4 1 (2.50%) Performance Metrics
Operating Systems
1 3 (7.50%) Windows
2 2 (5.00%) Windows 8
2 2 (5.00%) Android
2 2 (5.00%) Windows Server 2008
2 2 (5.00%) Windows Server 2003
3 1 (2.50%) Windows 7
Processes & Methodologies
1 13 (32.50%) ITIL
2 12 (30.00%) Agile Software Development
3 9 (22.50%) Service Management
4 8 (20.00%) Change Management
4 8 (20.00%) Risk Management
5 7 (17.50%) Project Management
6 6 (15.00%) Business Continuity
6 6 (15.00%) Information Management
6 6 (15.00%) Incident Management
7 5 (12.50%) Enterprise Architecture
7 5 (12.50%) Problem Management
7 5 (12.50%) Matrix Management
8 4 (10.00%) Disaster Recovery
9 3 (7.50%) PRINCE2
9 3 (7.50%) Performance Management
9 3 (7.50%) Agile Project Management
10 2 (5.00%) Business Continuity Planning
10 2 (5.00%) Business Process Mapping
10 2 (5.00%) ITIL V3
10 2 (5.00%) Data Protection
Programming Languages
1 1 (2.50%) PowerShell
Qualifications
1 9 (22.50%) Security Cleared
2 4 (10.00%) SC Cleared
3 3 (7.50%) Degree
4 2 (5.00%) ITIL Certification
5 1 (2.50%) CITP
Quality Assurance & Compliance
1 4 (10.00%) SLA
2 2 (5.00%) Solvency II
2 2 (5.00%) BS25999
2 2 (5.00%) QA
System Software
1 3 (7.50%) Active Directory
Vendors
1 3 (7.50%) Microsoft
2 2 (5.00%) RightFax
2 2 (5.00%) IronPort
2 2 (5.00%) Oracle
2 2 (5.00%) Intel
3 1 (2.50%) Citrix
3 1 (2.50%) Aastra
Bristol, Somerset
Executive Resource Group Ltd
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