The table below looks at the statistics for ITSM skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 68 50 -
Rank change year-on-year
-18 -
Contract jobs citing ITSM 2 4 0
As % of all contract IT jobs located in Bristol 0.22% 0.65% -
As % of the Processes & Methodologies category 0.30% 0.92% -
Number of daily rates quoted 0 2 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £325 -
UK excluding London average daily rate £425 £348 £325
% change year-on-year
+22.30% +6.92%
Number of hourly rates quoted 2 1 0
Average hourly rate £20.75 £45.00 -
Average hourly rate % change year-on-year
-53.88% -
UK excluding London average hourly rate £16.33 £14.00 £17.00
% change year-on-year
+16.64% -17.64%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
656 433 649
As % of all contract IT jobs located in Bristol 72.73% 70.52% 72.43%
Number of daily rates quoted 464 318 416
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £275 £273 £245
10% offered a daily rate of more than £510 £475 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 17 9 34
Average hourly rate £20.00 £40.00 £35.00
Average hourly rate % change year-on-year
-50.00% +14.28%
90% offered a hourly rate of more than £14.35 £13.20 £12.50
10% offered a hourly rate of more than £35.50 £45.00 £47.50
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Bristol region.

ITSM Daily Rate Trend in Bristol

ITSM
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Bristol region.

ITSM Hourly Rate Trend in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 17 September 2014, IT contractor jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (100.00%) Service Management
2 11 (91.67%) ITIL
3 5 (41.67%) Risk Management
3 5 (41.67%) Finance
3 5 (41.67%) Time Management
4 3 (25.00%) Incident Management
5 2 (16.67%) Lotus
5 2 (16.67%) Project Management
5 2 (16.67%) Windows
5 2 (16.67%) IBM Notes
6 1 (8.33%) Lotus Domino
6 1 (8.33%) MS Excel
6 1 (8.33%) E-Commerce
6 1 (8.33%) DHCP
6 1 (8.33%) VPN
6 1 (8.33%) DNS
6 1 (8.33%) SLA
6 1 (8.33%) Microsoft
6 1 (8.33%) ITIL Certification
6 1 (8.33%) BMC
6 1 (8.33%) Blackberry
6 1 (8.33%) PRINCE2
6 1 (8.33%) COBIT
6 1 (8.33%) LANDesk
6 1 (8.33%) Programme Management
6 1 (8.33%) Automotive
6 1 (8.33%) Legal
6 1 (8.33%) Publishing
6 1 (8.33%) VMware
6 1 (8.33%) NVQ Level 4

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) IBM Notes
2 1 (8.33%) Lotus Domino
Applications
1 1 (8.33%) MS Excel
Communications & Networking
1 1 (8.33%) DHCP
1 1 (8.33%) VPN
1 1 (8.33%) DNS
General
1 5 (41.67%) Finance
2 1 (8.33%) Automotive
2 1 (8.33%) Legal
2 1 (8.33%) Publishing
Job Titles
1 5 (41.67%) Contracts Manager
2 4 (33.33%) Service Manager
3 3 (25.00%) Team Leader
3 3 (25.00%) Help Desk Team Lead
3 3 (25.00%) Service Desk Team Leader
4 2 (16.67%) Service Desk Manager
4 2 (16.67%) Help Desk Manager
4 2 (16.67%) Analyst
5 1 (8.33%) Support Analyst
5 1 (8.33%) Technical Support
5 1 (8.33%) Service Analyst
5 1 (8.33%) Technical Services Manager
5 1 (8.33%) Deskside Support
5 1 (8.33%) Deskside Analyst
5 1 (8.33%) Deskside Support Analyst
5 1 (8.33%) Technical Manager
5 1 (8.33%) Service Desk Analyst
Miscellaneous
1 1 (8.33%) Blackberry
1 1 (8.33%) iPhone
1 1 (8.33%) iPad
1 1 (8.33%) User Experience
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Mac OS
2 1 (8.33%) Windows 7
2 1 (8.33%) Apple iOS
Processes & Methodologies
1 12 (100.00%) Service Management
2 11 (91.67%) ITIL
3 5 (41.67%) Risk Management
3 5 (41.67%) Time Management
4 3 (25.00%) Incident Management
5 2 (16.67%) Project Management
6 1 (8.33%) E-Commerce
6 1 (8.33%) PRINCE2
6 1 (8.33%) Programme Management
6 1 (8.33%) Network Management
6 1 (8.33%) Infrastructure Management
Qualifications
1 1 (8.33%) ITIL Certification
1 1 (8.33%) NVQ Level 4
1 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (8.33%) SLA
1 1 (8.33%) COBIT
Vendors
1 2 (16.67%) Lotus
2 1 (8.33%) Microsoft
2 1 (8.33%) BMC
2 1 (8.33%) LANDesk
2 1 (8.33%) VMware