The first table below looks at the demand for ITSM skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Bristol region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 60 57 -
Rank change year-on-year
-3 -
Contract jobs citing ITSM 10 1 0
As % of all contract IT jobs located in Bristol 1.07% 0.16% -
As % of the Processes & Methodologies category 1.40% 0.23% -
Number of daily rates quoted 3 1 0
Average daily rate £255 £295 -
Average daily rate % change year-on-year
-13.55% -
UK excluding London average daily rate £354 £400 £398
% change year-on-year
-11.62% +0.62%
Number of hourly rates quoted 5 0 0
Average hourly rate £24.50 - -
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
712 440 661
As % of all contract IT jobs located in Bristol 75.99% 68.86% 66.84%
Number of daily rates quoted 483 283 439
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £275 £250 £247
10% offered a daily rate of more than £490 £450 £450
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 27 12 38
Average hourly rate £25.00 £32.50 £35.00
Average hourly rate % change year-on-year
-23.07% -7.14%
90% offered a hourly rate of more than £18.00 £13.61 £15.20
10% offered a hourly rate of more than £35.00 £37.50 £40.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
South West

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Bristol region.

ITSM Daily Rate Trend in Bristol

ITSM
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Bristol region.

ITSM Hourly Rate Trend in Bristol

ITSM
Top 22 Related IT Skills in Bristol

For the 6 months to 18 April 2014, IT contractor jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 14 (100.00%) Service Management
2 13 (92.86%) ITIL
3 7 (50.00%) Incident Management
4 5 (35.71%) Time Management
4 5 (35.71%) Risk Management
4 5 (35.71%) Finance
5 1 (7.14%) Legal
5 1 (7.14%) Programme Management
5 1 (7.14%) PRINCE2
5 1 (7.14%) Windows
5 1 (7.14%) IBM Notes
5 1 (7.14%) MS Excel
5 1 (7.14%) Microsoft
5 1 (7.14%) BMC
5 1 (7.14%) Lotus
5 1 (7.14%) Project Management
5 1 (7.14%) NVQ Level 4
5 1 (7.14%) iPhone
5 1 (7.14%) Windows 7
5 1 (7.14%) iPad
5 1 (7.14%) Network Management
5 1 (7.14%) Infrastructure Management

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) IBM Notes
Applications
1 1 (7.14%) MS Excel
General
1 5 (35.71%) Finance
2 1 (7.14%) Legal
Job Titles
1 7 (50.00%) Service Desk Team Leader
1 7 (50.00%) Team Leader
1 7 (50.00%) Help Desk Team Lead
2 5 (35.71%) Contracts Manager
3 1 (7.14%) Technical Services Manager
3 1 (7.14%) Deskside Support
3 1 (7.14%) Deskside Analyst
3 1 (7.14%) Deskside Support Analyst
3 1 (7.14%) Service Manager
3 1 (7.14%) Analyst
3 1 (7.14%) Support Analyst
3 1 (7.14%) Technical Manager
Miscellaneous
1 1 (7.14%) iPhone
1 1 (7.14%) iPad
Operating Systems
1 1 (7.14%) Windows
1 1 (7.14%) Windows 7
Processes & Methodologies
1 14 (100.00%) Service Management
2 13 (92.86%) ITIL
3 7 (50.00%) Incident Management
4 5 (35.71%) Time Management
4 5 (35.71%) Risk Management
5 1 (7.14%) Programme Management
5 1 (7.14%) PRINCE2
5 1 (7.14%) Project Management
5 1 (7.14%) Network Management
5 1 (7.14%) Infrastructure Management
Qualifications
1 1 (7.14%) NVQ Level 4
Vendors
1 1 (7.14%) Microsoft
1 1 (7.14%) BMC
1 1 (7.14%) Lotus