The table below looks at the statistics for ITSM skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 65 71 62
Rank change year-on-year
+6 -9
Contract jobs citing ITSM 8 2 6
As % of all contract IT jobs located in Bristol 0.95% 0.23% 0.74%
As % of the Processes & Methodologies category 1.16% 0.30% 0.96%
Number of daily rates quoted 7 2 0
Average daily rate £470 £359 -
Average daily rate % change year-on-year
+31.01% -
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 0 0 5
Average hourly rate - - £25.00
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
687 671 627
As % of all contract IT jobs located in Bristol 81.30% 77.13% 77.79%
Number of daily rates quoted 517 509 439
Average daily rate £375 £400 £375
Average daily rate % change year-on-year
-6.25% +6.66%
90% offered a daily rate of more than £297 £275 £300
10% offered a daily rate of more than £513 £530 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 29 9 28
Average hourly rate £37.50 £44.44 £25.00
Average hourly rate % change year-on-year
-15.61% +77.76%
90% offered a hourly rate of more than £21.20 £13.30 £13.00
10% offered a hourly rate of more than £50.00 £46.25 £35.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Bristol

ITSM
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Bristol region.

ITSM Daily Rate Trend in Bristol

ITSM
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Bristol region.

ITSM Hourly Rate Trend in Bristol

ITSM
Top 30 Related IT Skills in Bristol

For the 6 months to 12 February 2016, IT contractor jobs across the Bristol region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 8 (66.67%) ITIL
1 8 (66.67%) Service Management
2 6 (50.00%) SC Cleared
2 6 (50.00%) Security Cleared
2 6 (50.00%) Microsoft
3 5 (41.67%) ISO 9001
3 5 (41.67%) Quality Management
3 5 (41.67%) SIEM
3 5 (41.67%) LogRhythm
3 5 (41.67%) Performance Management
3 5 (41.67%) Validation
3 5 (41.67%) Office Automation
4 4 (33.33%) Internal Audit
4 4 (33.33%) Mentoring
4 4 (33.33%) Project Management
5 3 (25.00%) Firewall
5 3 (25.00%) Management Information System
5 3 (25.00%) Risk Management
5 3 (25.00%) SLA
5 3 (25.00%) Information Assurance
5 3 (25.00%) CISM
5 3 (25.00%) HMG Security Policy Framework
6 2 (16.67%) Programme Management
6 2 (16.67%) Security Testing
6 2 (16.67%) Active Directory
6 2 (16.67%) Windows
6 2 (16.67%) CISSP
7 1 (8.33%) BMC
7 1 (8.33%) CA
7 1 (8.33%) Lotus

ITSM
Top Related IT Skills in Bristol by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Bristol region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Confluence
1 1 (8.33%) IBM Domino
1 1 (8.33%) IBM Notes
1 1 (8.33%) MS Exchange
1 1 (8.33%) SharePoint
Applications
1 1 (8.33%) MS Excel
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 3 (25.00%) Firewall
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) LAN
2 1 (8.33%) Network Security
2 1 (8.33%) SNMP
2 1 (8.33%) VoIP
2 1 (8.33%) VPN
2 1 (8.33%) WAN
Development Applications
1 1 (8.33%) JIRA
General
1 1 (8.33%) Finance
1 1 (8.33%) Telecoms
Job Titles
1 4 (33.33%) Consultant
1 4 (33.33%) Security Consultant
2 3 (25.00%) Test Manager
3 2 (16.67%) Architect
3 2 (16.67%) Quality Manager
3 2 (16.67%) Senior Consultant
3 2 (16.67%) Senior Security Consultant
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) Analyst
4 1 (8.33%) Enterprise Architect
4 1 (8.33%) Infrastructure Architect
4 1 (8.33%) Project Consultant
4 1 (8.33%) Service Analyst
4 1 (8.33%) Service Desk Analyst
4 1 (8.33%) Service Management Architect
4 1 (8.33%) SIEM Engineer
4 1 (8.33%) Test Consultant
4 1 (8.33%) Test Engineer
Miscellaneous
1 3 (25.00%) Management Information System
2 1 (8.33%) Blackberry
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Apple iOS
2 1 (8.33%) Mac OS
2 1 (8.33%) Windows 8
2 1 (8.33%) Windows Server
Processes & Methodologies
1 8 (66.67%) ITIL
1 8 (66.67%) Service Management
2 5 (41.67%) Office Automation
2 5 (41.67%) Performance Management
2 5 (41.67%) Quality Management
2 5 (41.67%) SIEM
2 5 (41.67%) Validation
3 4 (33.33%) Internal Audit
3 4 (33.33%) Mentoring
3 4 (33.33%) Project Management
4 3 (25.00%) Information Assurance
4 3 (25.00%) Risk Management
5 2 (16.67%) Programme Management
5 2 (16.67%) Security Testing
6 1 (8.33%) Agile Software Development
6 1 (8.33%) DevOps
6 1 (8.33%) ITIL V3
6 1 (8.33%) Network Monitoring
6 1 (8.33%) Open Source
Qualifications
1 6 (50.00%) SC Cleared
1 6 (50.00%) Security Cleared
2 3 (25.00%) CISM
3 2 (16.67%) CISSP
Quality Assurance & Compliance
1 5 (41.67%) ISO 9001
2 3 (25.00%) HMG Security Policy Framework
2 3 (25.00%) SLA
3 1 (8.33%) COBIT
System Software
1 2 (16.67%) Active Directory
Systems Management
1 1 (8.33%) logstash
1 1 (8.33%) Nagios
1 1 (8.33%) SCCM
1 1 (8.33%) SCOM
1 1 (8.33%) ZABBIX
1 1 (8.33%) Zenoss
Vendors
1 6 (50.00%) Microsoft
2 5 (41.67%) LogRhythm
3 1 (8.33%) BMC
3 1 (8.33%) CA
3 1 (8.33%) Cisco
3 1 (8.33%) Citrix
3 1 (8.33%) LANDesk
3 1 (8.33%) Lotus
3 1 (8.33%) ServiceNow
3 1 (8.33%) SolarWinds
3 1 (8.33%) Splunk
3 1 (8.33%) VMware