SLA Contracts in Bristol

Service Level Agreement (SLA)
South West > Bristol

The following table provides summary statistics for contract job vacancies advertised in Bristol with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 68 81 74
Rank change year-on-year +13 -7 -11
Contract jobs citing SLA 15 20 29
As % of all contract jobs advertised in Bristol 1.42% 1.59% 2.05%
As % of the Quality Assurance & Compliance category 10.14% 13.61% 19.73%
Number of daily rates quoted 3 10 21
10th Percentile £245 £162 £156
25th Percentile £266 £182 £313
Median daily rate (50th Percentile) £300 £250 £400
Median % change year-on-year +20.00% -37.50% -5.88%
75th Percentile - £525 £440
90th Percentile - £601 £488
South West median daily rate £275 £175 £350
% change year-on-year +57.14% -50.00% -12.50%
Number of hourly rates quoted 3 4 0
10th Percentile £12.45 £12.32 -
25th Percentile £12.57 £12.43 -
Median hourly rate £13.13 £14.96 -
Median % change year-on-year -12.28% - -
75th Percentile £13.67 £20.18 -
90th Percentile £13.78 £25.32 -
South West median hourly rate £12.75 £17.58 £15.00
% change year-on-year -27.46% +17.20% -70.00%

All Quality Assurance and Compliance Skills
Bristol

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Bristol with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 148 147 147
As % of all contract IT jobs advertised in Bristol 14.04% 11.71% 10.40%
Number of daily rates quoted 61 103 100
10th Percentile £340 £253 £224
25th Percentile £467 £413 £350
Median daily rate (50th Percentile) £550 £510 £463
Median % change year-on-year +7.84% +10.27% -3.90%
75th Percentile £608 £638 £588
90th Percentile £750 £788 £675
South West median daily rate £525 £515 £479
% change year-on-year +1.94% +7.63% -4.30%
Number of hourly rates quoted 33 16 1
10th Percentile £35.00 £14.52 -
25th Percentile - £29.06 £41.32
Median hourly rate £45.00 £67.50 £42.57
Median % change year-on-year -33.33% +58.56% -18.91%
75th Percentile £70.00 £78.06 £43.82
90th Percentile £74.44 £83.75 -
South West median hourly rate £45.00 £64.57 £68.58
% change year-on-year -30.31% -5.84% +37.16%

SLA
Job Vacancy Trend in Bristol

Job postings citing SLA as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for SLA in Bristol

SLA
Contractor Daily Rate Trend in Bristol

3-month moving average daily rate quoted in jobs citing SLA in Bristol.

Daily rate trend for SLA in Bristol

SLA
Contractor Hourly Rate Trend in Bristol

3-month moving average hourly rates quoted in jobs citing SLA in Bristol.

Hourly rate trend for SLA in Bristol

SLA
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) Microsoft Exchange
1 3 (20.00%) SharePoint
1 3 (20.00%) Skype for Business
Applications
1 4 (26.67%) Microsoft Office
Cloud Services
1 7 (46.67%) Microsoft 365
2 3 (20.00%) Azure
2 3 (20.00%) Entra ID
2 3 (20.00%) OneDrive
Communications & Networking
1 3 (20.00%) Firewall
1 3 (20.00%) LAN
1 3 (20.00%) Skype
1 3 (20.00%) VPN
1 3 (20.00%) WAN
General
1 7 (46.67%) Social Skills
2 5 (33.33%) Public Sector
3 3 (20.00%) Banking
3 3 (20.00%) Billing
3 3 (20.00%) Finance
3 3 (20.00%) Presentation Skills
4 1 (6.67%) Documentation Skills
4 1 (6.67%) Telecoms
Job Titles
1 6 (40.00%) IT Engineer
2 5 (33.33%) Analyst
2 5 (33.33%) IT Support
2 5 (33.33%) IT Support Engineer
2 5 (33.33%) Service Analyst
2 5 (33.33%) Service Desk Analyst
2 5 (33.33%) Support Engineer
3 3 (20.00%) Commercial Manager
3 3 (20.00%) Contracts Manager
4 1 (6.67%) 2nd Line Support
4 1 (6.67%) 2nd Line Support Technician
4 1 (6.67%) Support Technician
Miscellaneous
1 3 (20.00%) BYOD
1 3 (20.00%) Management Information System
1 3 (20.00%) Public Cloud
1 3 (20.00%) Self-Motivation
Operating Systems
1 7 (46.67%) Windows
2 3 (20.00%) Windows 10
2 3 (20.00%) Windows 7
3 1 (6.67%) Windows Server
Processes & Methodologies
1 6 (40.00%) Customer Service
1 6 (40.00%) Decision-Making
2 4 (26.67%) ITIL
3 3 (20.00%) Agile
3 3 (20.00%) Change Control
3 3 (20.00%) Contract Management
3 3 (20.00%) Customer Experience
3 3 (20.00%) ITSM
3 3 (20.00%) Mobile Device Management
3 3 (20.00%) Multi-Factor Authentication
3 3 (20.00%) Problem-Solving
3 3 (20.00%) Service Management
3 3 (20.00%) Time Management
3 3 (20.00%) Virtual Infrastructure
4 2 (13.33%) Service Delivery
5 1 (6.67%) Compliance Management
5 1 (6.67%) Server Management
Qualifications
1 6 (40.00%) Security Cleared
2 5 (33.33%) SC Cleared
3 3 (20.00%) ITIL Certification
3 3 (20.00%) MCP
4 1 (6.67%) DV Cleared
System Software
1 3 (20.00%) Active Directory
1 3 (20.00%) VMware Infrastructure
Systems Management
1 3 (20.00%) Microsoft Intune
1 3 (20.00%) SCCM
Vendors
1 4 (26.67%) Microsoft
2 3 (20.00%) Cisco
2 3 (20.00%) Citrix
2 3 (20.00%) VMware
3 2 (13.33%) ServiceNow