The first table below looks at the demand for Service Management skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Bristol region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 48 51 60
Rank change year-on-year
+3 +9
Contract jobs citing Service Management 22 7 8
As % of all contract IT jobs located in Bristol 2.35% 1.10% 0.81%
As % of the Processes & Methodologies category 3.09% 1.59% 1.21%
Number of daily rates quoted 11 3 1
Average daily rate £320 £295 £225
Average daily rate % change year-on-year
+8.47% +31.11%
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 5 0 0
Average hourly rate £24.50 - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
712 440 661
As % of all contract IT jobs located in Bristol 75.99% 68.86% 66.84%
Number of daily rates quoted 483 283 439
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £275 £250 £247
10% offered a daily rate of more than £490 £450 £450
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 27 12 38
Average hourly rate £25.00 £32.50 £35.00
Average hourly rate % change year-on-year
-23.07% -7.14%
90% offered a hourly rate of more than £18.00 £13.61 £15.20
10% offered a hourly rate of more than £35.00 £37.50 £40.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
South West

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Bristol region.

Service Management Daily Rate Trend in Bristol

Service Management
Daily Rate Histogram in Bristol

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Bristol region over the 3 months to 18 April 2014.

Service Management Daily Rate Histogram in Bristol

Service Management
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Bristol region.

Service Management Hourly Rate Trend in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 18 April 2014, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 22 (68.75%) ITIL
2 14 (43.75%) ITSM
3 11 (34.38%) Incident Management
4 7 (21.88%) Problem Management
4 7 (21.88%) Microsoft
5 5 (15.63%) SharePoint
5 5 (15.63%) Risk Management
5 5 (15.63%) Finance
5 5 (15.63%) Service Delivery
5 5 (15.63%) Publishing
5 5 (15.63%) Remedy
5 5 (15.63%) Project Management
5 5 (15.63%) Time Management
5 5 (15.63%) SC Cleared
5 5 (15.63%) Security Cleared
6 4 (12.50%) Supplier Management
6 4 (12.50%) MS Excel
6 4 (12.50%) Performance Improvement
7 3 (9.38%) DNS
7 3 (9.38%) Windows
7 3 (9.38%) C#
7 3 (9.38%) .NET
7 3 (9.38%) MS Office
7 3 (9.38%) Intranet
7 3 (9.38%) VLAN
8 2 (6.25%) ITIL V3
8 2 (6.25%) JavaScript
8 2 (6.25%) Windows Server 2003
9 1 (3.13%) ITIL Certification
9 1 (3.13%) BMC

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) SharePoint
2 1 (3.13%) IBM Notes
Applications
1 4 (12.50%) MS Excel
2 3 (9.38%) MS Office
Communications & Networking
1 3 (9.38%) DNS
1 3 (9.38%) Intranet
1 3 (9.38%) VLAN
General
1 5 (15.63%) Finance
1 5 (15.63%) Publishing
2 1 (3.13%) Legal
Job Titles
1 11 (34.38%) Team Leader
1 11 (34.38%) Help Desk Team Lead
2 10 (31.25%) Service Desk Team Leader
3 5 (15.63%) Consultant
3 5 (15.63%) Contracts Manager
4 4 (12.50%) SharePoint Consultant
5 3 (9.38%) Architect
5 3 (9.38%) Administrator
5 3 (9.38%) Service Manager
6 2 (6.25%) Services Delivery Manager
6 2 (6.25%) Delivery Manager
6 2 (6.25%) Technical Consultant
7 1 (3.13%) Applications Specialist
7 1 (3.13%) Support Analyst
7 1 (3.13%) Project Manager
7 1 (3.13%) Developer
7 1 (3.13%) Analyst
7 1 (3.13%) Infrastructure Engineer
7 1 (3.13%) Project Consultant
7 1 (3.13%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 3 (9.38%) .NET
Miscellaneous
1 1 (3.13%) iPhone
1 1 (3.13%) iPad
Operating Systems
1 3 (9.38%) Windows
2 2 (6.25%) Windows Server 2003
3 1 (3.13%) Windows 7
Processes & Methodologies
1 22 (68.75%) ITIL
2 14 (43.75%) ITSM
3 11 (34.38%) Incident Management
4 7 (21.88%) Problem Management
5 5 (15.63%) Risk Management
5 5 (15.63%) Service Delivery
5 5 (15.63%) Project Management
5 5 (15.63%) Time Management
6 4 (12.50%) Supplier Management
6 4 (12.50%) Performance Improvement
7 2 (6.25%) ITIL V3
8 1 (3.13%) PRINCE2
8 1 (3.13%) Stakeholder Management
8 1 (3.13%) Stakeholder Engagement
8 1 (3.13%) Network Management
8 1 (3.13%) Programme Management
8 1 (3.13%) Infrastructure Management
Programming Languages
1 3 (9.38%) C#
2 2 (6.25%) JavaScript
Qualifications
1 5 (15.63%) SC Cleared
1 5 (15.63%) Security Cleared
2 1 (3.13%) ITIL Certification
2 1 (3.13%) NVQ Level 4
Vendors
1 7 (21.88%) Microsoft
2 5 (15.63%) Remedy
3 1 (3.13%) BMC
3 1 (3.13%) Lotus