The table below looks at the statistics for Service Management skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 64 53 60
Rank change year-on-year
-11 +7
Contract jobs citing Service Management 11 9 3
As % of all contract IT jobs located in Bristol 1.19% 1.29% 0.39%
As % of the Processes & Methodologies category 1.59% 1.75% 0.61%
Number of daily rates quoted 7 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
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£530 - £274
90% offered a daily rate of more than £365 - £157
10% offered a daily rate of more than £650 - £391
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 0 5 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate £15.00 £15.50 £17.50
% change year-on-year
-3.22% -11.42%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
691 515 490
As % of all contract IT jobs located in Bristol 74.86% 73.68% 63.97%
Number of daily rates quoted 540 362 289
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £305 £288 £250
10% offered a daily rate of more than £549 £500 £475
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 25 29 25
Average hourly rate £47.50 £25.00 £37.50
Average hourly rate % change year-on-year
+90.00% -33.33%
90% offered a hourly rate of more than £20.00 £13.00 £12.50
10% offered a hourly rate of more than £50.00 £36.00 £50.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Bristol region.

Service Management Daily Rate Trend in Bristol

Service Management
Daily Rate Histogram in Bristol

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Bristol region over the 3 months to 19 December 2014.

Service Management Daily Rate Histogram in Bristol

Service Management
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Bristol region.

Service Management Hourly Rate Trend in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 19 December 2014, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (85.71%) ITIL
2 5 (35.71%) Service Delivery
2 5 (35.71%) Finance
3 4 (28.57%) ITSM
3 4 (28.57%) Incident Management
3 4 (28.57%) Problem Management
3 4 (28.57%) Security Cleared
3 4 (28.57%) Project Management
4 3 (21.43%) SLA
4 3 (21.43%) UNIX
4 3 (21.43%) ITIL V3
5 2 (14.29%) Dependency Management
5 2 (14.29%) Unified Communications
5 2 (14.29%) Analytical Skills
5 2 (14.29%) Windows
5 2 (14.29%) SOA
5 2 (14.29%) TCP/IP
5 2 (14.29%) SIGTRAN
5 2 (14.29%) Data Management
5 2 (14.29%) Stakeholder Management
5 2 (14.29%) Agile Software Development
5 2 (14.29%) Management Information System
5 2 (14.29%) Change Management
5 2 (14.29%) SS7
5 2 (14.29%) Telecoms
6 1 (7.14%) Publishing
6 1 (7.14%) Firewall
6 1 (7.14%) Risk Management
6 1 (7.14%) Retail
6 1 (7.14%) CMS

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) CMS
1 1 (7.14%) IIS
1 1 (7.14%) IBM Notes
1 1 (7.14%) Lotus Domino
1 1 (7.14%) Apache
Business Applications
1 1 (7.14%) Oracle EBS R12
Communications & Networking
1 2 (14.29%) Unified Communications
1 2 (14.29%) TCP/IP
1 2 (14.29%) SIGTRAN
1 2 (14.29%) SS7
2 1 (7.14%) Firewall
2 1 (7.14%) LTE
2 1 (7.14%) VPN
2 1 (7.14%) DNS
2 1 (7.14%) GPRS
2 1 (7.14%) GSM
2 1 (7.14%) DHCP
2 1 (7.14%) MVNO
General
1 5 (35.71%) Finance
2 2 (14.29%) Telecoms
3 1 (7.14%) Publishing
3 1 (7.14%) Retail
Job Titles
1 4 (28.57%) Service Manager
2 2 (14.29%) Architect
2 2 (14.29%) Programme Manager
3 1 (7.14%) Service Desk Analyst
3 1 (7.14%) Team Leader
3 1 (7.14%) Help Desk Team Lead
3 1 (7.14%) Infrastructure Manager
3 1 (7.14%) Service Desk Manager
3 1 (7.14%) Head of IT
3 1 (7.14%) Security Manager
3 1 (7.14%) Infrastructure Programme Manager
3 1 (7.14%) IT Services Manager
3 1 (7.14%) Service Desk Team Leader
3 1 (7.14%) Analyst
3 1 (7.14%) Technical Support
3 1 (7.14%) Support Engineer
3 1 (7.14%) Applications Support
3 1 (7.14%) Service Analyst
3 1 (7.14%) Help Desk Manager
3 1 (7.14%) Service Assurance Manager
Miscellaneous
1 2 (14.29%) Analytical Skills
1 2 (14.29%) Management Information System
2 1 (7.14%) PMI
2 1 (7.14%) Blackberry
Operating Systems
1 3 (21.43%) UNIX
2 2 (14.29%) Windows
3 1 (7.14%) Red Hat Enterprise Linux
3 1 (7.14%) Mac OS
3 1 (7.14%) Apple iOS
3 1 (7.14%) Solaris
3 1 (7.14%) Linux
Processes & Methodologies
1 12 (85.71%) ITIL
2 5 (35.71%) Service Delivery
3 4 (28.57%) ITSM
3 4 (28.57%) Incident Management
3 4 (28.57%) Problem Management
3 4 (28.57%) Project Management
4 3 (21.43%) ITIL V3
5 2 (14.29%) Dependency Management
5 2 (14.29%) SOA
5 2 (14.29%) Data Management
5 2 (14.29%) Stakeholder Management
5 2 (14.29%) Agile Software Development
5 2 (14.29%) Change Management
6 1 (7.14%) Risk Management
6 1 (7.14%) Matrix Management
6 1 (7.14%) Release Management
6 1 (7.14%) Configuration Management
6 1 (7.14%) PRINCE2
6 1 (7.14%) ERP
6 1 (7.14%) Data Modelling
Programming Languages
1 1 (7.14%) Shell Script
Qualifications
1 4 (28.57%) Security Cleared
2 1 (7.14%) PMI Certification
Quality Assurance & Compliance
1 3 (21.43%) SLA
2 1 (7.14%) COBIT
System Software
1 1 (7.14%) ISA Server
1 1 (7.14%) NDS
Vendors
1 1 (7.14%) VMware
1 1 (7.14%) LANDesk
1 1 (7.14%) Nokia
1 1 (7.14%) Lotus
1 1 (7.14%) Red Hat
1 1 (7.14%) Oracle