The table below looks at the statistics for Service Management skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 55 51 52
Rank change year-on-year
-4 +1
Contract jobs citing Service Management 13 22 6
As % of all contract IT jobs located in Bristol 1.48% 2.40% 0.94%
As % of the Processes & Methodologies category 1.95% 3.06% 1.37%
Number of daily rates quoted 5 11 3
Average daily rate
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of your Daily Rate
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£390 £320 £295
Average daily rate % change year-on-year
+21.87% +8.47%
90% offered a daily rate of more than £359 £113 £199
10% offered a daily rate of more than £486 £450 £319
UK excluding London average daily rate £375 £350 £360
% change year-on-year
+7.14% -2.77%
Number of hourly rates quoted 0 5 0
Average hourly rate - £24.50 -
UK excluding London average hourly rate £13.35 £19.76 £16.00
% change year-on-year
-32.43% +23.48%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
667 718 439
As % of all contract IT jobs located in Bristol 75.97% 78.47% 68.59%
Number of daily rates quoted 492 489 278
Average daily rate £388 £373 £350
Average daily rate % change year-on-year
+4.02% +6.42%
90% offered a daily rate of more than £285 £275 £250
10% offered a daily rate of more than £550 £490 £450
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 14 27 12
Average hourly rate £37.04 £25.00 £32.50
Average hourly rate % change year-on-year
+48.16% -23.07%
90% offered a hourly rate of more than £31.05 £17.10 £13.61
10% offered a hourly rate of more than £41.00 £35.00 £37.50
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Bristol region.

Service Management Daily Rate Trend in Bristol

Service Management
Daily Rate Histogram in Bristol

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Bristol region over the 3 months to 24 April 2015.

Service Management Daily Rate Histogram in Bristol

Service Management
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Bristol region.

Service Management Hourly Rate Trend in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 24 April 2015, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 22 (78.57%) ITIL
2 8 (28.57%) Service Delivery
2 8 (28.57%) Change Management
3 7 (25.00%) Telecoms
3 7 (25.00%) Project Management
3 7 (25.00%) UNIX
3 7 (25.00%) Security Cleared
4 6 (21.43%) Problem Management
4 6 (21.43%) Finance
5 5 (17.86%) SS7
5 5 (17.86%) Matrix Management
5 5 (17.86%) SIGTRAN
5 5 (17.86%) Stakeholder Management
5 5 (17.86%) Data Management
6 4 (14.29%) Agile Software Development
6 4 (14.29%) Incident Management
6 4 (14.29%) PRINCE2 Practitioner
6 4 (14.29%) ITIL V3
6 4 (14.29%) ITSM
6 4 (14.29%) Management Information System
6 4 (14.29%) Risk Management
6 4 (14.29%) PRINCE2
6 4 (14.29%) ITIL Certification
6 4 (14.29%) Dependency Management
7 3 (10.71%) Unified Communications
7 3 (10.71%) SDH
7 3 (10.71%) Broadband
7 3 (10.71%) Validation
7 3 (10.71%) Firewall
8 2 (7.14%) Business Analysis

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 24 April 2015, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) CMS
Business Applications
1 1 (3.57%) Oracle EBS R12
Cloud Services
1 2 (7.14%) SaaS
1 2 (7.14%) PaaS
2 1 (3.57%) IaaS
Communications & Networking
1 5 (17.86%) SS7
1 5 (17.86%) SIGTRAN
2 3 (10.71%) Unified Communications
2 3 (10.71%) SDH
2 3 (10.71%) Broadband
2 3 (10.71%) Firewall
3 1 (3.57%) MVNO
3 1 (3.57%) GPRS
3 1 (3.57%) GSM
3 1 (3.57%) TCP/IP
3 1 (3.57%) LTE
Database & Business Intelligence
1 1 (3.57%) MySQL
Development Applications
1 2 (7.14%) Rational Rose
General
1 7 (25.00%) Telecoms
2 6 (21.43%) Finance
3 1 (3.57%) Retail
Job Titles
1 5 (17.86%) Project Manager
2 4 (14.29%) Infrastructure Manager
2 4 (14.29%) Service Manager
2 4 (14.29%) Solutions Architect
2 4 (14.29%) Architect
3 3 (10.71%) Infrastructure Project Manager
3 3 (10.71%) Enterprise Solutions Architect
3 3 (10.71%) Enterprise Architect
4 2 (7.14%) NOC Engineer
4 2 (7.14%) Programme Manager
4 2 (7.14%) Consultant
4 2 (7.14%) Service Assurance Manager
4 2 (7.14%) Cloud Solutions Architect
4 2 (7.14%) Cloud Architect
5 1 (3.57%) Senior Manager
5 1 (3.57%) Support Engineer
5 1 (3.57%) IT Infrastructure Manager
5 1 (3.57%) IT Infrastructure Project Manager
5 1 (3.57%) Designer
5 1 (3.57%) Senior Architect
Miscellaneous
1 4 (14.29%) Management Information System
2 2 (7.14%) Analytical Skills
3 1 (3.57%) Hybrid Cloud
3 1 (3.57%) Open Source
Operating Systems
1 7 (25.00%) UNIX
2 2 (7.14%) Linux
3 1 (3.57%) Windows
Processes & Methodologies
1 22 (78.57%) ITIL
2 8 (28.57%) Service Delivery
2 8 (28.57%) Change Management
3 7 (25.00%) Project Management
4 6 (21.43%) Problem Management
5 5 (17.86%) Matrix Management
5 5 (17.86%) Stakeholder Management
5 5 (17.86%) Data Management
6 4 (14.29%) Agile Software Development
6 4 (14.29%) Incident Management
6 4 (14.29%) ITIL V3
6 4 (14.29%) ITSM
6 4 (14.29%) Risk Management
6 4 (14.29%) PRINCE2
6 4 (14.29%) Dependency Management
7 3 (10.71%) Validation
8 2 (7.14%) Business Analysis
8 2 (7.14%) Resource Management
8 2 (7.14%) Quality Management
8 2 (7.14%) SOA
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 7 (25.00%) Security Cleared
2 4 (14.29%) PRINCE2 Practitioner
2 4 (14.29%) ITIL Certification
3 2 (7.14%) SC Cleared
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 1 (3.57%) NDS
Vendors
1 1 (3.57%) Oracle
1 1 (3.57%) Nokia