The table below looks at the statistics for Service Management skills in IT contracts advertised for the Bristol region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 55 57 48
Rank change year-on-year
+2 -9
Contract jobs citing Service Management 20 11 9
As % of all contract IT jobs located in Bristol 2.31% 1.25% 1.38%
As % of the Processes & Methodologies category 3.02% 1.60% 1.97%
Number of daily rates quoted 9 1 4
Average daily rate
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of your Daily Rate
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£375 £450 £375
Average daily rate % change year-on-year
-16.66% +20.00%
90% offered a daily rate of more than £350 £450 £325
10% offered a daily rate of more than £585 £450 £443
UK excluding London average daily rate £373 £370 £375
% change year-on-year
+0.67% -1.33%
Number of hourly rates quoted 0 8 0
Average hourly rate - £26.00 -
UK excluding London average hourly rate £16.00 £15.50 £16.00
% change year-on-year
+3.22% -3.12%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Contract IT job ads with a match in the
Processes & Methodologies category
663 689 457
As % of all contract IT jobs located in Bristol 76.47% 78.47% 69.88%
Number of daily rates quoted 490 476 293
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £275 £288 £255
10% offered a daily rate of more than £515 £500 £450
UK excluding London average daily rate £399 £375 £363
% change year-on-year
+6.34% +3.44%
Number of hourly rates quoted 9 24 15
Average hourly rate £41.00 £24.00 £13.87
Average hourly rate % change year-on-year
+70.83% +73.03%
90% offered a hourly rate of more than £12.70 £13.35 £12.00
10% offered a hourly rate of more than £46.28 £28.10 £37.20
UK excluding London average hourly rate £29.00 £27.50 £31.50
% change year-on-year
+5.45% -12.69%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Daily Rate Trend in Bristol

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Bristol region.

Service Management Daily Rate Trend in Bristol

Service Management
Daily Rate Histogram in Bristol

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Bristol region over the 3 months to 2 March 2015.

Service Management Daily Rate Histogram in Bristol

Service Management
Hourly Rate Trend in Bristol

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Bristol region.

Service Management Hourly Rate Trend in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 2 March 2015, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 21 (80.77%) ITIL
2 9 (34.62%) Service Delivery
3 7 (26.92%) Finance
3 7 (26.92%) UNIX
3 7 (26.92%) Project Management
4 6 (23.08%) Change Management
4 6 (23.08%) Security Cleared
5 5 (19.23%) ITIL V3
5 5 (19.23%) ITSM
5 5 (19.23%) Telecoms
5 5 (19.23%) Stakeholder Management
5 5 (19.23%) Problem Management
5 5 (19.23%) Matrix Management
6 4 (15.38%) Incident Management
6 4 (15.38%) Agile Software Development
6 4 (15.38%) Data Management
6 4 (15.38%) SS7
6 4 (15.38%) Management Information System
6 4 (15.38%) Firewall
6 4 (15.38%) SOA
6 4 (15.38%) SIGTRAN
7 3 (11.54%) Dependency Management
7 3 (11.54%) Unified Communications
7 3 (11.54%) Broadband
7 3 (11.54%) Linux
7 3 (11.54%) Windows
7 3 (11.54%) PRINCE2
7 3 (11.54%) SDH
7 3 (11.54%) SLA
7 3 (11.54%) Risk Management

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 2 March 2015, IT contractor jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) IIS
1 1 (3.85%) IBM Notes
1 1 (3.85%) Lotus Domino
1 1 (3.85%) Apache
1 1 (3.85%) CMS
Business Applications
1 1 (3.85%) Oracle EBS R12
Cloud Services
1 2 (7.69%) SaaS
1 2 (7.69%) PaaS
2 1 (3.85%) IaaS
Communications & Networking
1 4 (15.38%) SS7
1 4 (15.38%) Firewall
1 4 (15.38%) SIGTRAN
2 3 (11.54%) Broadband
2 3 (11.54%) SDH
2 3 (11.54%) Unified Communications
3 2 (7.69%) TCP/IP
4 1 (3.85%) VPN
4 1 (3.85%) DNS
4 1 (3.85%) MVNO
4 1 (3.85%) DHCP
4 1 (3.85%) GPRS
4 1 (3.85%) GSM
4 1 (3.85%) LTE
Database & Business Intelligence
1 1 (3.85%) MySQL
General
1 7 (26.92%) Finance
2 5 (19.23%) Telecoms
3 1 (3.85%) Publishing
3 1 (3.85%) Retail
Job Titles
1 4 (15.38%) Architect
1 4 (15.38%) Service Manager
2 3 (11.54%) Project Manager
2 3 (11.54%) Infrastructure Manager
3 2 (7.69%) Enterprise Architect
3 2 (7.69%) NOC Engineer
3 2 (7.69%) Enterprise Solutions Architect
3 2 (7.69%) Cloud Solutions Architect
3 2 (7.69%) Cloud Architect
3 2 (7.69%) Service Assurance Manager
3 2 (7.69%) Programme Manager
3 2 (7.69%) Infrastructure Project Manager
3 2 (7.69%) Solutions Architect
4 1 (3.85%) Technical Support
4 1 (3.85%) Support Engineer
4 1 (3.85%) Applications Support
4 1 (3.85%) Service Analyst
4 1 (3.85%) Analyst
4 1 (3.85%) Consultant
4 1 (3.85%) Head of IT
Miscellaneous
1 4 (15.38%) Management Information System
2 2 (7.69%) Analytical Skills
3 1 (3.85%) Open Source
3 1 (3.85%) PMI
3 1 (3.85%) Blackberry
Operating Systems
1 7 (26.92%) UNIX
2 3 (11.54%) Windows
2 3 (11.54%) Linux
3 1 (3.85%) Red Hat Enterprise Linux
3 1 (3.85%) Mac OS
3 1 (3.85%) Apple iOS
3 1 (3.85%) Solaris
Processes & Methodologies
1 21 (80.77%) ITIL
2 9 (34.62%) Service Delivery
3 7 (26.92%) Project Management
4 6 (23.08%) Change Management
5 5 (19.23%) ITSM
5 5 (19.23%) Stakeholder Management
5 5 (19.23%) Problem Management
5 5 (19.23%) Matrix Management
5 5 (19.23%) ITIL V3
6 4 (15.38%) Incident Management
6 4 (15.38%) Agile Software Development
6 4 (15.38%) Data Management
6 4 (15.38%) SOA
7 3 (11.54%) PRINCE2
7 3 (11.54%) Risk Management
7 3 (11.54%) Dependency Management
8 2 (7.69%) DevOps
9 1 (3.85%) Technical Architecture
9 1 (3.85%) Resource Management
9 1 (3.85%) Change Control
Programming Languages
1 1 (3.85%) SQL
1 1 (3.85%) Shell Script
Qualifications
1 6 (23.08%) Security Cleared
2 2 (7.69%) PRINCE2 Practitioner
3 1 (3.85%) SC Cleared
3 1 (3.85%) ITIL Certification
3 1 (3.85%) PMI Certification
Quality Assurance & Compliance
1 3 (11.54%) SLA
2 1 (3.85%) COBIT
System Software
1 1 (3.85%) NDS
1 1 (3.85%) ISA Server
Vendors
1 1 (3.85%) Oracle
1 1 (3.85%) Nokia
1 1 (3.85%) Lotus
1 1 (3.85%) Red Hat
1 1 (3.85%) VMware
1 1 (3.85%) LANDesk