The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 79 54 80
Rank change year-on-year
-25 +26
Contract jobs citing Service Delivery 60 104 72
As % of all contract IT jobs located in the South West 2.14% 3.30% 2.21%
As % of the Processes & Methodologies category 2.71% 4.10% 2.88%
Number of daily rates quoted 46 80 38
Median daily rate £475 £350 £390
Median daily rate % change year-on-year
+35.71% -10.25%
90% offered a daily rate of more than £130 £120 £293
10% offered a daily rate of more than £600 £450 £525
UK excluding London median daily rate £414 £394 £375
% change year-on-year
+5.14% +5.00%
Number of hourly rates quoted 0 7 3
Median hourly rate - £40.50 £26.50
Median hourly rate % change year-on-year
- +52.83%
UK excluding London median hourly rate £14.52 £18.00 £14.00
% change year-on-year
-19.33% +28.57%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2218 2539 2498
As % of all contract IT jobs located in the South West 78.99% 80.50% 76.60%
Number of daily rates quoted 1505 1771 1691
Median daily rate £400 £375 £400
Median daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £275 £288 £300
10% offered a daily rate of more than £550 £500 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 148 108 123
Median hourly rate £38.00 £41.00 £33.00
Median hourly rate % change year-on-year
-7.31% +24.24%
90% offered a hourly rate of more than £13.39 £20.63 £16.50
10% offered a hourly rate of more than £45.00 £44.80 £47.50
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Delivery
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 6 December 2016.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +21 22 £525 +101.92% 8
Bristol -14 20 £384 +17.17% 10
Wiltshire -21 13 £450 +20.00% 6
Somerset +5 1 - -
Devon -9 1 £550 +120.00%
Cornwall - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 6 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Delivery.

1 53 (44.92%) Security Cleared
2 52 (44.07%) ITIL
3 30 (25.42%) Windows
3 30 (25.42%) SC Cleared
4 25 (21.19%) Microsoft
4 25 (21.19%) Finance
5 22 (18.64%) Service Management
6 21 (17.80%) SLA
7 18 (15.25%) DV Cleared
8 17 (14.41%) MS Office
8 17 (14.41%) Active Directory
9 15 (12.71%) Cisco
10 14 (11.86%) PRINCE2
10 14 (11.86%) Firewall
10 14 (11.86%) VMware
10 14 (11.86%) Analytical Skills
10 14 (11.86%) Windows Server
11 13 (11.02%) Release Management
11 13 (11.02%) SQL
12 12 (10.17%) Oracle
12 12 (10.17%) MS Excel
12 12 (10.17%) Problem Management
12 12 (10.17%) VMware Infrastructure
12 12 (10.17%) Windows 7
13 11 (9.32%) Business Analysis
13 11 (9.32%) Marketing
14 10 (8.47%) Agile Software Development
14 10 (8.47%) Migration
14 10 (8.47%) OO
15 9 (7.63%) DNS

Service Delivery
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.08%) Apache
1 6 (5.08%) Confluence
2 4 (3.39%) IBM Notes
2 4 (3.39%) MS Exchange
2 4 (3.39%) SharePoint
2 4 (3.39%) WebLogic
3 3 (2.54%) Exchange Server 2010
4 2 (1.69%) Exchange Server 2007
4 2 (1.69%) MS Project Server
5 1 (0.85%) Apache Pig
5 1 (0.85%) Apache Spark
5 1 (0.85%) CICS
5 1 (0.85%) CMS
5 1 (0.85%) Elasticsearch
5 1 (0.85%) Exchange Server 2013
5 1 (0.85%) IIS
5 1 (0.85%) JBoss
5 1 (0.85%) Tomcat
5 1 (0.85%) WebSphere
Applications
1 17 (14.41%) MS Office
2 12 (10.17%) MS Excel
3 5 (4.24%) MS Visio
4 4 (3.39%) Spreadsheet
5 1 (0.85%) MS PowerPoint
Business Applications
1 5 (4.24%) SAP Oil and Gas
2 4 (3.39%) PeopleSoft HRMS
3 3 (2.54%) Oracle EBS
4 2 (1.69%) Maximo
5 1 (0.85%) IBM Operational Decision Manager
5 1 (0.85%) Oracle EBS R12
5 1 (0.85%) Oracle Payroll
Cloud Services
1 8 (6.78%) Office 365
2 2 (1.69%) Cloud Computing
3 1 (0.85%) Microsoft Azure
Communications & Networking
1 14 (11.86%) Firewall
2 9 (7.63%) DHCP
2 9 (7.63%) DNS
3 8 (6.78%) VPN
4 7 (5.93%) Internet
5 6 (5.08%) Cisco ASA
5 6 (5.08%) TCP/IP
6 5 (4.24%) WAN
6 5 (4.24%) Wireless
7 4 (3.39%) Junos
7 4 (3.39%) LAN
7 4 (3.39%) Network Security
7 4 (3.39%) Structured Cabling
7 4 (3.39%) tcpdump
7 4 (3.39%) Wi-Fi
7 4 (3.39%) Wireshark
8 3 (2.54%) SAN
9 2 (1.69%) Extranet
9 2 (1.69%) VLAN
9 2 (1.69%) WLAN
Database & Business Intelligence
1 9 (7.63%) Oracle Database
1 9 (7.63%) Relational Database
2 5 (4.24%) Big Data
2 5 (4.24%) MySQL
2 5 (4.24%) OrientDB
3 4 (3.39%) Neo4j
3 4 (3.39%) Oracle Database 11g
3 4 (3.39%) RDBMS
3 4 (3.39%) SQL Server
4 2 (1.69%) Oracle BI EE
4 2 (1.69%) SQL Server 2012
4 2 (1.69%) SQL Server 2014
4 2 (1.69%) SQL Server Reporting Services
5 1 (0.85%) Apache Accumulo
5 1 (0.85%) DTS
5 1 (0.85%) Microsoft Analysis Services
5 1 (0.85%) MongoDB
5 1 (0.85%) NoSQL
5 1 (0.85%) SQL Server 2005
5 1 (0.85%) SQL Server Integration Services
Development Applications
1 6 (5.08%) Atlassian Bamboo
1 6 (5.08%) Bitbucket
1 6 (5.08%) Jenkins
1 6 (5.08%) JIRA
2 4 (3.39%) PeopleTools
3 3 (2.54%) VSS/SourceSafe
4 1 (0.85%) EasyMock
4 1 (0.85%) JUnit
4 1 (0.85%) Selenium
General
1 25 (21.19%) Finance
2 11 (9.32%) Marketing
3 8 (6.78%) Banking
4 6 (5.08%) Retail
4 6 (5.08%) Telecoms
5 5 (4.24%) Electronics
5 5 (4.24%) Manufacturing
5 5 (4.24%) Retail Banking
6 2 (1.69%) Legal
7 1 (0.85%) Billing
7 1 (0.85%) Law
7 1 (0.85%) Military
Job Titles
1 19 (16.10%) Service Manager
2 17 (14.41%) Analyst
2 17 (14.41%) Support Engineer
3 16 (13.56%) Services Delivery Manager
4 14 (11.86%) Delivery Manager
5 11 (9.32%) Architect
6 6 (5.08%) 1st Line Engineer
6 6 (5.08%) 1st Line Support
6 6 (5.08%) 1st Line Support Engineer
6 6 (5.08%) Network Engineer
6 6 (5.08%) Project Manager
7 5 (4.24%) Big Data Engineer
7 5 (4.24%) Data Engineer
7 5 (4.24%) Operations Analyst
7 5 (4.24%) Software Engineer
8 4 (3.39%) Consultant
8 4 (3.39%) Deskside Support
8 4 (3.39%) Developer
8 4 (3.39%) Network Support
8 4 (3.39%) Problem Manager
Libraries, Frameworks & Software Standards
1 5 (4.24%) EJB
1 5 (4.24%) Java EE
1 5 (4.24%) JSF
1 5 (4.24%) Spring
2 2 (1.69%) XML
3 1 (0.85%) .NET
3 1 (0.85%) AngularJS
3 1 (0.85%) Apache Camel
3 1 (0.85%) ASP.NET
3 1 (0.85%) CSS
3 1 (0.85%) HTML
3 1 (0.85%) jQuery
3 1 (0.85%) JSON
3 1 (0.85%) Middleware
3 1 (0.85%) REST
3 1 (0.85%) Software Packaging
3 1 (0.85%) Twitter Bootstrap
Miscellaneous
1 14 (11.86%) Analytical Skills
2 7 (5.93%) Management Information System
3 6 (5.08%) Data Centre
3 6 (5.08%) Online Banking
3 6 (5.08%) Wiki
4 5 (4.24%) Cyberthreat
5 2 (1.69%) CMDB
5 2 (1.69%) Driving Licence
5 2 (1.69%) Replication
6 1 (0.85%) Clustering
6 1 (0.85%) Data Protection Act
6 1 (0.85%) NHS
6 1 (0.85%) Statistics
Operating Systems
1 30 (25.42%) Windows
2 14 (11.86%) Windows Server
3 12 (10.17%) Windows 7
4 7 (5.93%) Windows Server 2008
4 7 (5.93%) Windows Server 2012
5 6 (5.08%) Windows Server 2003
6 5 (4.24%) Linux
6 5 (4.24%) Mac OS X
6 5 (4.24%) Windows 8
7 4 (3.39%) AIX
8 3 (2.54%) Windows XP
9 2 (1.69%) CentOS
9 2 (1.69%) NetWare
9 2 (1.69%) Red Hat Enterprise Linux
9 2 (1.69%) Unix
9 2 (1.69%) Windows 2000
9 2 (1.69%) Windows NT
Processes & Methodologies
1 52 (44.07%) ITIL
2 22 (18.64%) Service Management
3 14 (11.86%) PRINCE2
4 13 (11.02%) Release Management
5 12 (10.17%) Problem Management
6 11 (9.32%) Business Analysis
7 10 (8.47%) Agile Software Development
7 10 (8.47%) Migration
7 10 (8.47%) OO
8 8 (6.78%) DevOps
8 8 (6.78%) Project Management
8 8 (6.78%) Scrum
9 6 (5.08%) Business Intelligence
9 6 (5.08%) Configuration Management
9 6 (5.08%) Enterprise Architecture
9 6 (5.08%) OOD
9 6 (5.08%) Software Engineering
9 6 (5.08%) Target Operating Model
9 6 (5.08%) Time Management
9 6 (5.08%) Workflow
Programming Languages
1 13 (11.02%) SQL
2 7 (5.93%) C
3 6 (5.08%) Java
3 6 (5.08%) Ruby
4 4 (3.39%) PeopleCode
4 4 (3.39%) PL/SQL
4 4 (3.39%) Scala
4 4 (3.39%) SQR
5 2 (1.69%) PowerShell
5 2 (1.69%) Python
6 1 (0.85%) Bash Shell
6 1 (0.85%) C#
6 1 (0.85%) C++
6 1 (0.85%) JavaScript
6 1 (0.85%) Perl
6 1 (0.85%) Shell Script
Qualifications
1 53 (44.92%) Security Cleared
2 30 (25.42%) SC Cleared
3 18 (15.25%) DV Cleared
4 6 (5.08%) Cisco Certification
5 5 (4.24%) CCNA
5 5 (4.24%) Microsoft Certification
6 4 (3.39%) DBS Check
7 3 (2.54%) Degree
7 3 (2.54%) ITIL Certification
8 2 (1.69%) HNC
8 2 (1.69%) HND
8 2 (1.69%) ISEB
9 1 (0.85%) BC Cleared
9 1 (0.85%) BPSS Clearance
9 1 (0.85%) CCNP
9 1 (0.85%) MCITP
9 1 (0.85%) MCP
9 1 (0.85%) MCSA
Quality Assurance & Compliance
1 21 (17.80%) SLA
2 3 (2.54%) Disclosure Scotland
2 3 (2.54%) ISO 9001
2 3 (2.54%) QA
3 2 (1.69%) ISO/IEC 27001
4 1 (0.85%) NEBOSH
System Software
1 17 (14.41%) Active Directory
2 12 (10.17%) VMware Infrastructure
3 2 (1.69%) Terminal Services
3 2 (1.69%) vSphere
4 1 (0.85%) Hyper-V
4 1 (0.85%) VMware ESX
Systems Management
1 5 (4.24%) SCCM
2 2 (1.69%) Backup Exec
2 2 (1.69%) OpenView Configuration Management
3 1 (0.85%) AirWatch
3 1 (0.85%) Ansible
3 1 (0.85%) Kibana
3 1 (0.85%) Microsoft Intune
3 1 (0.85%) Opscode Chef
3 1 (0.85%) Puppet
3 1 (0.85%) SCOM
3 1 (0.85%) ServiceCenter
3 1 (0.85%) WSUS
Vendors
1 25 (21.19%) Microsoft
2 15 (12.71%) Cisco
3 14 (11.86%) VMware
4 12 (10.17%) Oracle
5 8 (6.78%) CheckPoint
6 7 (5.93%) Juniper
7 6 (5.08%) Citrix
8 5 (4.24%) Apple
8 5 (4.24%) IBM
8 5 (4.24%) SAP
9 4 (3.39%) HP
9 4 (3.39%) Lotus
9 4 (3.39%) PeopleSoft
10 3 (2.54%) F5
10 3 (2.54%) Nokia
11 2 (1.69%) EMC
11 2 (1.69%) NEC
11 2 (1.69%) Veeam
12 1 (0.85%) CommVault
12 1 (0.85%) Veritas
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