The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 62 62 92
Rank change year-on-year
0 +30
Contract jobs citing Service Delivery 74 88 33
As % of all contract IT jobs located in the South West 2.45% 2.76% 1.51%
As % of the Processes & Methodologies category 3.23% 3.59% 2.16%
Number of daily rates quoted 40 61 17
Average daily rate
Keep up to 90%
of your Daily Rate
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£364 £350 £325
Average daily rate % change year-on-year
+3.92% +7.69%
90% offered a daily rate of more than £220 £288 £296
10% offered a daily rate of more than £525 £475 £460
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2 2 1
Average hourly rate £29.00 £30.75 £9.75
Average hourly rate % change year-on-year
-5.69% +215.38%
UK excluding London average hourly rate £17.75 £12.50 £15.50
% change year-on-year
+42.00% -19.35%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2292 2453 1530
As % of all contract IT jobs located in the South West 75.74% 76.99% 70.15%
Number of daily rates quoted 1482 1548 947
Average daily rate £400 £371 £368
Average daily rate % change year-on-year
+7.96% +0.81%
90% offered a daily rate of more than £297 £275 £263
10% offered a daily rate of more than £540 £500 £498
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 93 108 64
Average hourly rate £36.45 £33.84 £32.00
Average hourly rate % change year-on-year
+7.71% +5.75%
90% offered a hourly rate of more than £17.35 £13.50 £15.90
10% offered a hourly rate of more than £47.00 £42.50 £45.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 6 May 2015.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +34 36 £375 -21.05% 11
Bristol +6 17 £373 +6.42% 15
Dorset +4 8 £315 -26.09% 2
Gloucestershire -12 5 £413 +21.77%
Somerset -22 5 £306 -6.00% 6
Devon +2 1 - - 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 6 May 2015, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 60 (39.47%) ITIL
2 41 (26.97%) Security Cleared
3 31 (20.39%) Service Management
4 29 (19.08%) Finance
5 26 (17.11%) Agile Software Development
5 26 (17.11%) SC Cleared
5 26 (17.11%) Telecoms
6 25 (16.45%) Project Management
7 19 (12.50%) LAN
7 19 (12.50%) WAN
8 18 (11.84%) SLA
8 18 (11.84%) Incident Management
9 17 (11.18%) Cisco
10 16 (10.53%) Firewall
11 14 (9.21%) Windows
12 13 (8.55%) Microsoft
12 13 (8.55%) Scrum
12 13 (8.55%) Problem Management
13 12 (7.89%) E-Commerce
14 11 (7.24%) Active Directory
14 11 (7.24%) Continuous Improvement
15 10 (6.58%) Wireless
15 10 (6.58%) Programme Management
15 10 (6.58%) Business Continuity
16 9 (5.92%) Stakeholder Management
16 9 (5.92%) Risk Management
16 9 (5.92%) Change Management
16 9 (5.92%) PMI Certification
16 9 (5.92%) Juniper
16 9 (5.92%) TCP/IP

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 6 May 2015, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (4.61%) SharePoint
2 5 (3.29%) MS Exchange
3 4 (2.63%) Blackberry Enterprise Server
4 3 (1.97%) Apache
4 3 (1.97%) Tomcat
4 3 (1.97%) Lync
5 2 (1.32%) WebLogic
6 1 (0.66%) IIS
6 1 (0.66%) CMS
6 1 (0.66%) Exchange Server 2003
6 1 (0.66%) Apache Solr
Applications
1 8 (5.26%) MS Excel
2 3 (1.97%) MS Office
3 1 (0.66%) MS Project
3 1 (0.66%) MS PowerPoint
Business Applications
1 3 (1.97%) assyst
2 1 (0.66%) Dynamics CRM
2 1 (0.66%) Oracle Procure-to-Pay
2 1 (0.66%) Agresso
2 1 (0.66%) SAP Oil and Gas
Cloud Services
1 3 (1.97%) PaaS
1 3 (1.97%) Office 365
2 2 (1.32%) Amazon AWS
2 2 (1.32%) SaaS
3 1 (0.66%) IaaS
Communications & Networking
1 19 (12.50%) LAN
1 19 (12.50%) WAN
2 16 (10.53%) Firewall
3 10 (6.58%) Wireless
4 9 (5.92%) TCP/IP
4 9 (5.92%) VPN
5 8 (5.26%) 3G
5 8 (5.26%) MPLS
5 8 (5.26%) IP Telephony
6 7 (4.61%) VoIP
7 6 (3.95%) WLAN
8 5 (3.29%) DNS
8 5 (3.29%) Internet
9 4 (2.63%) Radio Access Network
9 4 (2.63%) VLAN
9 4 (2.63%) SAN
10 3 (1.97%) SSL
10 3 (1.97%) SDH
10 3 (1.97%) DHCP
10 3 (1.97%) Broadband
Database & Business Intelligence
1 4 (2.63%) Data Warehouse
1 4 (2.63%) Oracle Database
2 3 (1.97%) NoSQL
2 3 (1.97%) Big Data
3 2 (1.32%) OLTP
3 2 (1.32%) MySQL
3 2 (1.32%) SQL Server
3 2 (1.32%) Relational Database
4 1 (0.66%) Data Mining
4 1 (0.66%) Hadoop
4 1 (0.66%) MongoDB
Development Applications
1 1 (0.66%) Cucumber
General
1 29 (19.08%) Finance
2 26 (17.11%) Telecoms
3 5 (3.29%) Retail
4 2 (1.32%) Law
4 2 (1.32%) Banking
5 1 (0.66%) Manufacturing
5 1 (0.66%) Advertising
5 1 (0.66%) Billing
5 1 (0.66%) Marketing
5 1 (0.66%) Electronics
Job Titles
1 42 (27.63%) Service Manager
2 29 (19.08%) Delivery Manager
3 28 (18.42%) Services Delivery Manager
4 15 (9.87%) Project Engineer
5 10 (6.58%) Analyst
6 9 (5.92%) Network Engineer
7 8 (5.26%) Project Manager
8 6 (3.95%) Support Engineer
8 6 (3.95%) Architect
9 5 (3.29%) Team Leader
9 5 (3.29%) Consultant
9 5 (3.29%) Telecoms Engineer
9 5 (3.29%) Incident Manager
9 5 (3.29%) IT Services Manager
9 5 (3.29%) Agile Coach
10 4 (2.63%) Transition Manager
10 4 (2.63%) Services Director
10 4 (2.63%) Service Desk Team Leader
10 4 (2.63%) Designer
10 4 (2.63%) Network Support
Libraries, Frameworks & Software Standards
1 7 (4.61%) Web Services
2 4 (2.63%) HTML
3 3 (1.97%) XML
3 3 (1.97%) JSON
3 3 (1.97%) Middleware
4 2 (1.32%) .NET Framework
4 2 (1.32%) Java EE
4 2 (1.32%) SOAP
4 2 (1.32%) RESTful
4 2 (1.32%) WebCenter
4 2 (1.32%) REST
4 2 (1.32%) XSD
4 2 (1.32%) WSDL
4 2 (1.32%) .NET
4 2 (1.32%) ASP.NET
5 1 (0.66%) CSS
5 1 (0.66%) J2EE
5 1 (0.66%) PostGIS
5 1 (0.66%) Leaflet
5 1 (0.66%) Flask
Miscellaneous
1 8 (5.26%) PMI
1 8 (5.26%) Management Information System
2 6 (3.95%) Blackberry
2 6 (3.95%) Replication
2 6 (3.95%) Video Conferencing
3 4 (2.63%) Open Source
3 4 (2.63%) Statistics
4 3 (1.97%) Clustering
4 3 (1.97%) Analytical Skills
4 3 (1.97%) Handset
5 2 (1.32%) Derivative
6 1 (0.66%) Fat Client
6 1 (0.66%) Performance Metrics
6 1 (0.66%) Thin Client
6 1 (0.66%) DTV
6 1 (0.66%) Mainframe
6 1 (0.66%) GIS
Operating Systems
1 14 (9.21%) Windows
2 4 (2.63%) Windows Server 2003
2 4 (2.63%) Windows Server 2008
3 3 (1.97%) Linux
3 3 (1.97%) Windows Server 2012
4 2 (1.32%) Amazon Linux
4 2 (1.32%) Windows 8
4 2 (1.32%) Red Hat Enterprise Linux
5 1 (0.66%) Windows 7
5 1 (0.66%) Apple iOS
5 1 (0.66%) VME
5 1 (0.66%) Android
Processes & Methodologies
1 60 (39.47%) ITIL
2 31 (20.39%) Service Management
3 26 (17.11%) Agile Software Development
4 25 (16.45%) Project Management
5 18 (11.84%) Incident Management
6 13 (8.55%) Problem Management
6 13 (8.55%) Scrum
7 12 (7.89%) E-Commerce
8 11 (7.24%) Continuous Improvement
9 10 (6.58%) Business Continuity
9 10 (6.58%) Programme Management
10 9 (5.92%) Risk Management
10 9 (5.92%) Stakeholder Management
10 9 (5.92%) PRINCE2
10 9 (5.92%) Change Management
10 9 (5.92%) Mentoring
11 8 (5.26%) Information Management
11 8 (5.26%) Enterprise Architecture
12 7 (4.61%) Matrix Management
12 7 (4.61%) ITSM
Programming Languages
1 7 (4.61%) Java
2 2 (1.32%) C#
3 1 (0.66%) JavaScript
3 1 (0.66%) Python
3 1 (0.66%) Shell Script
3 1 (0.66%) Ruby
Qualifications
1 41 (26.97%) Security Cleared
2 26 (17.11%) SC Cleared
3 9 (5.92%) PMI Certification
4 6 (3.95%) MCSE
4 6 (3.95%) Cisco Certification
4 6 (3.95%) Microsoft Certification
5 5 (3.29%) CCNA
6 4 (2.63%) DV Cleared
6 4 (2.63%) ITIL Foundation Certificate
7 3 (1.97%) PRINCE2 Practitioner
7 3 (1.97%) MCSA
7 3 (1.97%) CCNP
8 2 (1.32%) Degree
8 2 (1.32%) PRINCE2 Certification
8 2 (1.32%) ITIL Certification
9 1 (0.66%) PMP
9 1 (0.66%) CITP
9 1 (0.66%) APMP
Quality Assurance & Compliance
1 18 (11.84%) SLA
2 7 (4.61%) ISO 9001
3 4 (2.63%) QA
4 2 (1.32%) BS25999
4 2 (1.32%) COBIT
5 1 (0.66%) Sarbanes-Oxley
5 1 (0.66%) ISO/IEC 20000
System Software
1 11 (7.24%) Active Directory
2 4 (2.63%) VMware Infrastructure
3 3 (1.97%) VMware Workstation
4 2 (1.32%) Varnish
5 1 (0.66%) VMware ESXi
5 1 (0.66%) Forefront TMG
5 1 (0.66%) NFS
5 1 (0.66%) Firmware
5 1 (0.66%) ISA Server
Systems Management
1 5 (3.29%) SCCM
2 2 (1.32%) Puppet
2 2 (1.32%) Ansible
3 1 (0.66%) SCOM
3 1 (0.66%) Tivoli
3 1 (0.66%) WSUS
Vendors
1 17 (11.18%) Cisco
2 13 (8.55%) Microsoft
3 9 (5.92%) Juniper
4 8 (5.26%) VMware
4 8 (5.26%) Citrix
4 8 (5.26%) Avaya
5 6 (3.95%) Oracle
5 6 (3.95%) McAfee
5 6 (3.95%) Polycom
6 3 (1.97%) SonicWALL
6 3 (1.97%) CheckPoint
6 3 (1.97%) Nokia
6 3 (1.97%) IBM
6 3 (1.97%) HP
7 2 (1.32%) SAP
7 2 (1.32%) Red Hat
7 2 (1.32%) Capita
7 2 (1.32%) F5
8 1 (0.66%) Becrypt
8 1 (0.66%) Meraki
Exeter, Devon
FT Select
Rate: From £220 to £225 per day
Posted: 14 hours ago
Bristol, Avon
Blue Personnel
Rate: From £400 to £450 per day
Posted: 5 days ago
Bristol, Avon
Experis Ltd
Rate: £600.00 - £800.00 per day
Posted: 5 days ago