The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 83 70 70
Rank change year-on-year
-13 0
Contract jobs citing Service Delivery 60 69 81
As % of all contract IT jobs located in the South West 2.02% 2.29% 2.73%
As % of the Processes & Methodologies category 2.58% 2.97% 3.43%
Number of daily rates quoted 42 42 61
Median daily rate £390 £388 £350
Median daily rate % change year-on-year
+0.64% +10.71%
90% offered a daily rate of more than £230 £225 £300
10% offered a daily rate of more than £584 £548 £475
UK excluding London median daily rate £375 £400 £350
% change year-on-year
-6.25% +14.28%
Number of hourly rates quoted 2 2 3
Median hourly rate £16.71 £29.00 £26.50
Median hourly rate % change year-on-year
-42.38% +9.43%
90% offered a hourly rate of more than £12.47 £19.00 £18.50
10% offered a hourly rate of more than £20.94 £29.00 £33.30
UK excluding London median hourly rate £23.00 £16.50 £12.50
% change year-on-year
+39.39% +32.00%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2327 2320 2359
As % of all contract IT jobs located in the South West 78.35% 77.08% 79.45%
Number of daily rates quoted 1514 1566 1576
Median daily rate £400 £400 £350
Median daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £275 £290 £275
10% offered a daily rate of more than £575 £530 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 122 100 119
Median hourly rate £39.00 £36.50 £33.84
Median hourly rate % change year-on-year
+6.84% +7.86%
90% offered a hourly rate of more than £22.40 £16.55 £15.00
10% offered a hourly rate of more than £47.50 £47.50 £42.50
UK excluding London median hourly rate £31.90 £30.50 £30.00
% change year-on-year
+4.59% +1.66%

Service Delivery
Jobs Demand Trend in the South West

The demand trend of contract jobs across the South West region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 1 June 2016.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 1 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -2 24 £425 +3.03% 9
Wiltshire -17 13 £251 -40.23% 4
Gloucestershire +2 10 £475 +11.76% 2
Somerset +9 4 - - 3
Devon -7 1 - - 2
Dorset -15 1 - - 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 1 June 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region with a requirement for Service Delivery.

1 97 (61.39%) ITIL
2 60 (37.97%) Security Cleared
3 45 (28.48%) Finance
4 39 (24.68%) Service Management
5 35 (22.15%) SLA
5 35 (22.15%) Cisco
6 33 (20.89%) Data Centre
7 28 (17.72%) SC Cleared
7 28 (17.72%) Windows
8 26 (16.46%) Firewall
9 25 (15.82%) Incident Management
10 24 (15.19%) Active Directory
11 23 (14.56%) Management Information System
11 23 (14.56%) DV Cleared
12 22 (13.92%) Microsoft
13 21 (13.29%) ITIL Certification
13 21 (13.29%) VMware
14 20 (12.66%) Project Management
14 20 (12.66%) Java
15 18 (11.39%) PRINCE2
15 18 (11.39%) Nokia
15 18 (11.39%) CheckPoint
15 18 (11.39%) VMware Infrastructure
16 17 (10.76%) Network Security
16 17 (10.76%) Capacity Management
17 16 (10.13%) Change Management
17 16 (10.13%) Agile Software Development
17 16 (10.13%) SQL
18 15 (9.49%) OO
18 15 (9.49%) OOD

Service Delivery
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.59%) Apache
2 11 (6.96%) Confluence
3 6 (3.80%) Elasticsearch
4 5 (3.16%) SharePoint
5 4 (2.53%) IBM Notes
5 4 (2.53%) MS Exchange
5 4 (2.53%) Tomcat
6 3 (1.90%) Blackberry Enterprise Server
6 3 (1.90%) IBM Domino
7 2 (1.27%) Apache Pig
7 2 (1.27%) Apache Spark
8 1 (0.63%) Commerce Server
8 1 (0.63%) IIS
8 1 (0.63%) SharePoint 2010
8 1 (0.63%) SharePoint 2013
Applications
1 14 (8.86%) MS Excel
2 4 (2.53%) MS Project
3 3 (1.90%) Acrobat
3 3 (1.90%) MS Visio
4 2 (1.27%) MS Office
5 1 (0.63%) InfoPath
5 1 (0.63%) MS PowerPoint
Business Applications
1 1 (0.63%) SAP CRM
1 1 (0.63%) SAP ERP
1 1 (0.63%) SAP Oil and Gas
1 1 (0.63%) SAP R/3
1 1 (0.63%) SAP SCM
Cloud Services
1 6 (3.80%) Office 365
2 4 (2.53%) Amazon AWS
3 3 (1.90%) IaaS
4 1 (0.63%) OneDrive
Communications & Networking
1 26 (16.46%) Firewall
2 17 (10.76%) Network Security
3 12 (7.59%) LAN
3 12 (7.59%) WAN
4 8 (5.06%) TCP/IP
5 7 (4.43%) SAN
5 7 (4.43%) Wireless
5 7 (4.43%) WLAN
6 6 (3.80%) Internet
7 5 (3.16%) LDAP
7 5 (3.16%) VPN
8 4 (2.53%) IP Telephony
9 3 (1.90%) Cisco ASA
9 3 (1.90%) Skype
9 3 (1.90%) SSL
9 3 (1.90%) Structured Cabling
9 3 (1.90%) Unified Communications
9 3 (1.90%) VLAN
10 2 (1.27%) VoIP
11 1 (0.63%) DHCP
Database & Business Intelligence
1 13 (8.23%) Relational Database
1 13 (8.23%) SQL Server
2 11 (6.96%) OrientDB
3 10 (6.33%) MySQL
4 9 (5.70%) Neo4j
4 9 (5.70%) Oracle Database
4 9 (5.70%) Oracle Database 11g
5 7 (4.43%) Big Data
6 3 (1.90%) Microsoft Analysis Services
6 3 (1.90%) SQL Server Analysis Services
6 3 (1.90%) SQL Server Integration Services
7 2 (1.27%) Apache Accumulo
7 2 (1.27%) Hadoop
7 2 (1.27%) MongoDB
7 2 (1.27%) NoSQL
7 2 (1.27%) SQL Server 2012
7 2 (1.27%) SQL Server 2014
7 2 (1.27%) SQL Server Reporting Services
8 1 (0.63%) SQL Server 2005
8 1 (0.63%) SQL Server 2008
Development Applications
1 15 (9.49%) Jenkins
2 11 (6.96%) Atlassian Bamboo
2 11 (6.96%) Bitbucket
2 11 (6.96%) JIRA
3 3 (1.90%) Selenium
3 3 (1.90%) VSS/SourceSafe
4 2 (1.27%) EasyMock
4 2 (1.27%) JUnit
4 2 (1.27%) Visual Studio
General
1 45 (28.48%) Finance
2 10 (6.33%) Billing
2 10 (6.33%) Telecoms
3 3 (1.90%) Financial Institution
4 2 (1.27%) Marketing
4 2 (1.27%) Retail
5 1 (0.63%) Advertising
5 1 (0.63%) Electronics
5 1 (0.63%) Law
5 1 (0.63%) Legal
5 1 (0.63%) Local Government
5 1 (0.63%) Manufacturing
5 1 (0.63%) Publishing
Job Titles
1 24 (15.19%) Analyst
2 17 (10.76%) Network Analyst
3 15 (9.49%) Service Manager
4 13 (8.23%) Check Point Analyst
4 13 (8.23%) Cisco Analyst
4 13 (8.23%) Cisco Network Analyst
4 13 (8.23%) Cisco Security Analyst
4 13 (8.23%) Delivery Manager
4 13 (8.23%) Firewall Analyst
4 13 (8.23%) Network Security Analyst
4 13 (8.23%) Security Analyst
4 13 (8.23%) Services Delivery Manager
5 12 (7.59%) Architect
6 11 (6.96%) Developer
7 9 (5.70%) Coordinator
7 9 (5.70%) Incident Coordinator
8 7 (4.43%) Capacity and Availability Manager
8 7 (4.43%) Capacity Manager
8 7 (4.43%) Java Developer
8 7 (4.43%) Project Manager
Libraries, Frameworks & Software Standards
1 13 (8.23%) Spring
2 9 (5.70%) EJB
2 9 (5.70%) Java EE
2 9 (5.70%) JSF
3 7 (4.43%) XML
4 4 (2.53%) RESTful
5 3 (1.90%) CSS
5 3 (1.90%) HTML
5 3 (1.90%) jQuery
6 2 (1.27%) Apache Camel
6 2 (1.27%) REST
6 2 (1.27%) Twitter Bootstrap
7 1 (0.63%) .NET
7 1 (0.63%) SAP Basis
7 1 (0.63%) SAP PI
7 1 (0.63%) Web Services
Miscellaneous
1 33 (20.89%) Data Centre
2 23 (14.56%) Management Information System
3 15 (9.49%) Analytical Skills
4 12 (7.59%) Computer Science
5 11 (6.96%) Wiki
6 8 (5.06%) Replication
7 7 (4.43%) Cyberthreat
8 4 (2.53%) Blackberry
8 4 (2.53%) Video Conferencing
9 3 (1.90%) Economics
9 3 (1.90%) NHS
9 3 (1.90%) PKI
10 2 (1.27%) CMDB
10 2 (1.27%) Informatics
10 2 (1.27%) Smartphone
11 1 (0.63%) Driving Licence
11 1 (0.63%) Enterprise Storage
11 1 (0.63%) IBM Mainframe
11 1 (0.63%) iSeries
11 1 (0.63%) Social Media
Operating Systems
1 28 (17.72%) Windows
2 11 (6.96%) Linux
3 9 (5.70%) Red Hat Enterprise Linux
4 8 (5.06%) Unix
5 6 (3.80%) Windows Server
6 5 (3.16%) Windows 7
6 5 (3.16%) Windows XP
7 4 (2.53%) Windows 2000
8 3 (1.90%) Apple iOS
8 3 (1.90%) Windows Server 2008
8 3 (1.90%) Windows Vista
9 2 (1.27%) Windows Server 2003
10 1 (0.63%) CatOS
10 1 (0.63%) Windows NT
10 1 (0.63%) Windows Server 2012
Processes & Methodologies
1 97 (61.39%) ITIL
2 39 (24.68%) Service Management
3 25 (15.82%) Incident Management
4 20 (12.66%) Project Management
5 18 (11.39%) PRINCE2
6 17 (10.76%) Capacity Management
7 16 (10.13%) Agile Software Development
7 16 (10.13%) Change Management
8 15 (9.49%) OO
8 15 (9.49%) OOD
9 14 (8.86%) Demand Management
9 14 (8.86%) Disaster Recovery
9 14 (8.86%) Problem Management
10 13 (8.23%) ITIL V3
10 13 (8.23%) Knowledge Management
10 13 (8.23%) Open Source
11 12 (7.59%) Process Improvement
12 11 (6.96%) DevOps
12 11 (6.96%) Requirements Analysis
12 11 (6.96%) Scrum
Programming Languages
1 20 (12.66%) Java
2 16 (10.13%) SQL
3 11 (6.96%) Ruby
4 10 (6.33%) Scala
5 9 (5.70%) C
5 9 (5.70%) PL/SQL
6 4 (2.53%) PowerShell
7 3 (1.90%) JavaScript
8 2 (1.27%) PHP
9 1 (0.63%) Bash Shell
9 1 (0.63%) C#
9 1 (0.63%) Python
9 1 (0.63%) VBScript
Qualifications
1 60 (37.97%) Security Cleared
2 28 (17.72%) SC Cleared
3 23 (14.56%) DV Cleared
4 21 (13.29%) ITIL Certification
5 12 (7.59%) Degree
6 10 (6.33%) CCNA
6 10 (6.33%) Cisco Certification
7 7 (4.43%) Microsoft Certification
8 5 (3.16%) CCNP
9 3 (1.90%) BPSS Clearance
9 3 (1.90%) ITIL Foundation Certificate
9 3 (1.90%) PRINCE2 Practitioner
10 2 (1.27%) CISMP
10 2 (1.27%) CISSP
10 2 (1.27%) ISSAP
10 2 (1.27%) MCITP
10 2 (1.27%) MCP
10 2 (1.27%) MCTS
11 1 (0.63%) MCAD
11 1 (0.63%) MCSD
Quality Assurance & Compliance
1 35 (22.15%) SLA
2 14 (8.86%) ISO 9001
3 5 (3.16%) ISO/IEC 27001
4 4 (2.53%) Disclosure Scotland
4 4 (2.53%) ISO/IEC 20000
5 1 (0.63%) ISO 14001
5 1 (0.63%) ISO22301
5 1 (0.63%) JSP 440
System Software
1 24 (15.19%) Active Directory
2 18 (11.39%) VMware Infrastructure
3 10 (6.33%) Firmware
4 6 (3.80%) Hyper-V
5 4 (2.53%) VMware ESXi
6 2 (1.27%) BitLocker
6 2 (1.27%) Microsoft App-V
6 2 (1.27%) UAG
6 2 (1.27%) XenApp
6 2 (1.27%) XenDesktop
7 1 (0.63%) vSphere
7 1 (0.63%) Xen
Systems Management
1 6 (3.80%) OpenView Configuration Management
2 5 (3.16%) NetBackup
3 4 (2.53%) SCCM
4 3 (1.90%) Norton AntiVirus
4 3 (1.90%) Tivoli Storage Manager
5 2 (1.27%) Kibana
5 2 (1.27%) Microsoft Data Protection Manager
Vendors
1 35 (22.15%) Cisco
2 22 (13.92%) Microsoft
3 21 (13.29%) VMware
4 18 (11.39%) CheckPoint
4 18 (11.39%) Nokia
5 14 (8.86%) F5
6 12 (7.59%) HP
6 12 (7.59%) Oracle
7 8 (5.06%) Citrix
8 6 (3.80%) NetApp
9 5 (3.16%) Dell
9 5 (3.16%) Juniper
9 5 (3.16%) Red Hat
10 4 (2.53%) Genesys
10 4 (2.53%) Lotus
10 4 (2.53%) Meraki
10 4 (2.53%) Nortel
10 4 (2.53%) Siemens
11 3 (1.90%) Apple
11 3 (1.90%) BMC
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