The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 54 68 59
Rank change year-on-year
+14 -9
Contract jobs citing Service Delivery 101 79 55
As % of all contract IT jobs located in the South West 3.15% 2.58% 2.58%
As % of the Processes & Methodologies category 4.17% 3.48% 3.57%
Number of daily rates quoted 63 46 27
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £422 £375
Average daily rate % change year-on-year
-5.21% +12.53%
90% offered a daily rate of more than £226 £304 £316
10% offered a daily rate of more than £524 £585 £504
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 7 3
Average hourly rate - £21.00 £12.50
Average hourly rate % change year-on-year
- +68.00%
UK excluding London average hourly rate £15.00 £14.75 £19.13
% change year-on-year
+1.69% -22.87%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2421 2271 1541
As % of all contract IT jobs located in the South West 75.61% 74.26% 72.25%
Number of daily rates quoted 1620 1520 999
Average daily rate £393 £375 £375
Average daily rate % change year-on-year
+4.66% -
90% offered a daily rate of more than £279 £275 £260
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 112 105 70
Average hourly rate £39.25 £33.84 £17.50
Average hourly rate % change year-on-year
+15.98% +93.37%
90% offered a hourly rate of more than £19.00 £15.00 £11.00
10% offered a hourly rate of more than £55.00 £42.50 £42.50
UK excluding London average hourly rate £30.00 £26.50 £31.00
% change year-on-year
+13.20% -14.51%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 30 July 2015.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +31 34 £425 +36.00% 18
Bristol +9 27 £388 -18.42% 5
Somerset 0 9 £375 - 1
Dorset +3 7 £375 -11.76% 3
Devon -2 5 £225 -48.57% 4
Gloucestershire -27 2 £469 +10.29% 2
Avon - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 30 July 2015, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 81 (45.00%) ITIL
2 48 (26.67%) Finance
3 39 (21.67%) Security Cleared
4 36 (20.00%) Windows
5 27 (15.00%) Service Management
6 26 (14.44%) Project Management
6 26 (14.44%) SLA
7 25 (13.89%) SharePoint
8 24 (13.33%) Agile Software Development
8 24 (13.33%) SC Cleared
9 23 (12.78%) Telecoms
10 22 (12.22%) .NET
10 22 (12.22%) Oracle
11 21 (11.67%) Cisco
11 21 (11.67%) Microsoft
12 20 (11.11%) PRINCE2
13 18 (10.00%) SQL Server
13 18 (10.00%) Active Directory
13 18 (10.00%) Firewall
13 18 (10.00%) Incident Management
14 17 (9.44%) LAN
15 16 (8.89%) WAN
15 16 (8.89%) IIS
16 15 (8.33%) Linux
16 15 (8.33%) Apache
16 15 (8.33%) TCP/IP
16 15 (8.33%) Continuous Improvement
17 14 (7.78%) ASP.NET
17 14 (7.78%) SQL
17 14 (7.78%) Change Management

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 30 July 2015, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 25 (13.89%) SharePoint
2 16 (8.89%) IIS
3 15 (8.33%) Apache
4 11 (6.11%) Tomcat
5 8 (4.44%) MS Exchange
6 6 (3.33%) JBoss
6 6 (3.33%) WebLogic
7 5 (2.78%) Lync
8 4 (2.22%) IBM Notes
9 3 (1.67%) Blackberry Enterprise Server
10 1 (0.56%) CMS
10 1 (0.56%) Exchange Server 2003
10 1 (0.56%) Apache Solr
Applications
1 13 (7.22%) MS Excel
2 6 (3.33%) MS Office
3 2 (1.11%) MS Project
3 2 (1.11%) MS Visio
3 2 (1.11%) MS PowerPoint
Business Applications
1 3 (1.67%) SAP Oil and Gas
2 1 (0.56%) Dynamics CRM
Cloud Services
1 6 (3.33%) Office 365
2 4 (2.22%) Amazon AWS
3 1 (0.56%) PaaS
3 1 (0.56%) IaaS
Communications & Networking
1 18 (10.00%) Firewall
2 17 (9.44%) LAN
3 16 (8.89%) WAN
4 15 (8.33%) TCP/IP
5 13 (7.22%) DNS
6 9 (5.00%) VPN
7 8 (4.44%) 3G
7 8 (4.44%) VLAN
8 7 (3.89%) MPLS
8 7 (3.89%) OSPF
8 7 (3.89%) BGP
9 5 (2.78%) SSL
9 5 (2.78%) HTTP
9 5 (2.78%) Cisco Nexus
9 5 (2.78%) HSRP
9 5 (2.78%) Cisco PIX
9 5 (2.78%) Cisco ASA
9 5 (2.78%) Internet
9 5 (2.78%) VRRP
10 4 (2.22%) Wi-Fi
Database & Business Intelligence
1 18 (10.00%) SQL Server
2 8 (4.44%) MySQL
3 4 (2.22%) Oracle Database
3 4 (2.22%) Relational Database
4 3 (1.67%) Big Data
5 2 (1.11%) Data Warehouse
6 1 (0.56%) Hadoop
6 1 (0.56%) MongoDB
6 1 (0.56%) NoSQL
Development Applications
1 10 (5.56%) Team Foundation Server
2 2 (1.11%) Visual Studio
General
1 48 (26.67%) Finance
2 23 (12.78%) Telecoms
3 6 (3.33%) Retail
4 5 (2.78%) Marketing
5 4 (2.22%) Back Office
5 4 (2.22%) Legal
5 4 (2.22%) Manufacturing
6 3 (1.67%) Electronics
6 3 (1.67%) Banking
7 2 (1.11%) Advertising
7 2 (1.11%) Law
8 1 (0.56%) Financial Institution
8 1 (0.56%) Billing
8 1 (0.56%) Investment Banking
Job Titles
1 44 (24.44%) Service Manager
2 30 (16.67%) Delivery Manager
3 29 (16.11%) Services Delivery Manager
4 12 (6.67%) Project Manager
4 12 (6.67%) Analyst
5 11 (6.11%) Project Engineer
6 10 (5.56%) Architect
6 10 (5.56%) Developer
7 9 (5.00%) Transition Manager
8 8 (4.44%) .NET Developer
8 8 (4.44%) Service Transition Manager
9 7 (3.89%) SQL Developer
9 7 (3.89%) IT Services Manager
9 7 (3.89%) Design Engineer
9 7 (3.89%) Consultant
10 6 (3.33%) Systems Administrator
10 6 (3.33%) Applications Support
10 6 (3.33%) Administrator
10 6 (3.33%) Incident Manager
11 5 (2.78%) Telecoms Engineer
Libraries, Frameworks & Software Standards
1 22 (12.22%) .NET
2 14 (7.78%) ASP.NET
3 12 (6.67%) HTML
4 10 (5.56%) .NET Framework
5 7 (3.89%) J2EE
6 5 (2.78%) Web Services
7 4 (2.22%) RESTful
7 4 (2.22%) CSS
7 4 (2.22%) WebCenter
8 3 (1.67%) XML
9 2 (1.11%) Middleware
10 1 (0.56%) ASP.NET MVC
10 1 (0.56%) PostGIS
Miscellaneous
1 13 (7.22%) Data Centre
2 8 (4.44%) Analytical Skills
2 8 (4.44%) PMI
3 6 (3.33%) Statistics
4 5 (2.78%) Clustering
5 4 (2.22%) Replication
5 4 (2.22%) Derivative
6 3 (1.67%) Management Information System
6 3 (1.67%) IVR
6 3 (1.67%) Blackberry
6 3 (1.67%) DTV
7 2 (1.11%) Performance Metrics
8 1 (0.56%) Fat Client
8 1 (0.56%) GIS
8 1 (0.56%) Thin Client
Operating Systems
1 36 (20.00%) Windows
2 15 (8.33%) Linux
3 12 (6.67%) Windows Server 2003
4 9 (5.00%) Red Hat Enterprise Linux
5 7 (3.89%) UNIX
6 4 (2.22%) Solaris
6 4 (2.22%) Amazon Linux
7 2 (1.11%) Windows 8
7 2 (1.11%) Windows Server 2012
7 2 (1.11%) Windows Server 2008
8 1 (0.56%) Windows 7
8 1 (0.56%) Apple iOS
8 1 (0.56%) Android
Processes & Methodologies
1 81 (45.00%) ITIL
2 27 (15.00%) Service Management
3 26 (14.44%) Project Management
4 24 (13.33%) Agile Software Development
5 20 (11.11%) PRINCE2
6 18 (10.00%) Incident Management
7 15 (8.33%) Continuous Improvement
8 14 (7.78%) Change Management
9 11 (6.11%) Stakeholder Management
9 11 (6.11%) Problem Management
10 10 (5.56%) Programme Management
11 9 (5.00%) Automated Testing
11 9 (5.00%) Refactoring
11 9 (5.00%) Unit Testing
11 9 (5.00%) Risk Management
11 9 (5.00%) UML
11 9 (5.00%) Change Control
12 8 (4.44%) Mentoring
12 8 (4.44%) Performance Tuning
12 8 (4.44%) Scrum
Programming Languages
1 14 (7.78%) SQL
2 13 (7.22%) C#
3 9 (5.00%) C++
3 9 (5.00%) JavaScript
4 7 (3.89%) Java
4 7 (3.89%) Shell Script
5 2 (1.11%) VB
6 1 (0.56%) C
Qualifications
1 39 (21.67%) Security Cleared
2 24 (13.33%) SC Cleared
3 12 (6.67%) ITIL Foundation Certificate
4 10 (5.56%) PMI Certification
5 7 (3.89%) Degree
6 5 (2.78%) DV Cleared
6 5 (2.78%) MCSE
6 5 (2.78%) MCSA
6 5 (2.78%) CCIE
6 5 (2.78%) Cisco Certification
6 5 (2.78%) Microsoft Certification
6 5 (2.78%) PRINCE2 Certification
6 5 (2.78%) ITIL Certification
7 4 (2.22%) CCNP
8 3 (1.67%) PRINCE2 Practitioner
9 2 (1.11%) PMP
10 1 (0.56%) CIPD
10 1 (0.56%) APMP
10 1 (0.56%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 26 (14.44%) SLA
2 4 (2.22%) ISO 9001
3 2 (1.11%) QA
4 1 (0.56%) ISO/IEC 27001
4 1 (0.56%) COBIT
System Software
1 18 (10.00%) Active Directory
2 9 (5.00%) ISA Server
3 4 (2.22%) VMware Infrastructure
3 4 (2.22%) Varnish
4 3 (1.67%) Hyper-V
4 3 (1.67%) VMware ESX
4 3 (1.67%) Firmware
5 2 (1.11%) VMware Workstation
5 2 (1.11%) Forefront TMG
6 1 (0.56%) NFS
6 1 (0.56%) vSphere
6 1 (0.56%) VMware ESXi
Systems Management
1 6 (3.33%) SCCM
2 4 (2.22%) Puppet
2 4 (2.22%) Ansible
3 3 (1.67%) SCOM
3 3 (1.67%) Cisco UCCE
3 3 (1.67%) Cisco IPCC
4 2 (1.11%) Tivoli
5 1 (0.56%) WSUS
Vendors
1 22 (12.22%) Oracle
2 21 (11.67%) Cisco
2 21 (11.67%) Microsoft
3 14 (7.78%) VMware
4 12 (6.67%) Citrix
5 9 (5.00%) Red Hat
6 7 (3.89%) CheckPoint
7 6 (3.33%) BEA
7 6 (3.33%) Ektron
8 5 (2.78%) F5
8 5 (2.78%) Radware
9 4 (2.22%) Lotus
9 4 (2.22%) McAfee
9 4 (2.22%) Sun
10 3 (1.67%) SAP
10 3 (1.67%) Verint
11 2 (1.11%) Becrypt
11 2 (1.11%) IBM
11 2 (1.11%) Websense
11 2 (1.11%) Capita