The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Services Delivery
Rank 68 61 70
Rank change year-on-year
-7 +9
Contract jobs citing Service Delivery 73 81 41
As % of all contract IT jobs located in the South West 2.43% 2.77% 2.06%
As % of the Processes & Methodologies category 3.23% 3.59% 2.90%
Number of daily rates quoted 47 61 14
Average daily rate
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of your Daily Rate
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£353 £350 £375
Average daily rate % change year-on-year
+0.71% -6.72%
90% offered a daily rate of more than £154 £300 £308
10% offered a daily rate of more than £535 £475 £425
UK excluding London average daily rate £400 £350 £355
% change year-on-year
+14.28% -1.33%
Number of hourly rates quoted 2 3 3
Average hourly rate £29.00 £26.50 £12.50
Average hourly rate % change year-on-year
+9.43% +112.00%
UK excluding London average hourly rate £16.50 £12.50 £15.00
% change year-on-year
+32.00% -16.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2259 2255 1415
As % of all contract IT jobs located in the South West 75.20% 77.17% 71.14%
Number of daily rates quoted 1518 1507 879
Average daily rate £395 £353 £375
Average daily rate % change year-on-year
+12.05% -6.00%
90% offered a daily rate of more than £294 £275 £250
10% offered a daily rate of more than £525 £500 £480
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 102 120 65
Average hourly rate £36.40 £33.84 £30.00
Average hourly rate % change year-on-year
+7.56% +12.80%
90% offered a hourly rate of more than £16.00 £15.00 £13.00
10% offered a hourly rate of more than £55.00 £42.50 £42.50
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 2 June 2015.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +9 25 £363 -12.12% 8
Wiltshire +18 23 £420 -16.00% 16
Gloucestershire -12 6 £425 +13.33% 4
Somerset -20 6 £265 -18.38%
Dorset - 6 £334 - 6
Devon -1 4 £225 -49.09% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 2 June 2015, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 66 (43.42%) ITIL
2 40 (26.32%) Security Cleared
3 33 (21.71%) Finance
4 32 (21.05%) Service Management
5 30 (19.74%) Project Management
6 24 (15.79%) SC Cleared
7 22 (14.47%) SLA
7 22 (14.47%) Telecoms
7 22 (14.47%) Agile Software Development
8 20 (13.16%) Incident Management
9 17 (11.18%) Problem Management
10 16 (10.53%) Cisco
10 16 (10.53%) LAN
10 16 (10.53%) Windows
11 15 (9.87%) WAN
11 15 (9.87%) Microsoft
11 15 (9.87%) Firewall
12 14 (9.21%) Active Directory
12 14 (9.21%) Continuous Improvement
13 12 (7.89%) PRINCE2
13 12 (7.89%) VMware
14 11 (7.24%) SharePoint
14 11 (7.24%) TCP/IP
14 11 (7.24%) Mentoring
15 10 (6.58%) Business Continuity
15 10 (6.58%) Programme Management
15 10 (6.58%) Stakeholder Management
16 9 (5.92%) Change Management
16 9 (5.92%) Citrix
16 9 (5.92%) PMI Certification

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 2 June 2015, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (7.24%) SharePoint
2 7 (4.61%) MS Exchange
3 6 (3.95%) Apache
3 6 (3.95%) Tomcat
4 5 (3.29%) WebLogic
5 4 (2.63%) IIS
6 3 (1.97%) Lync
6 3 (1.97%) JBoss
7 2 (1.32%) Blackberry Enterprise Server
8 1 (0.66%) Apache Solr
8 1 (0.66%) CMS
8 1 (0.66%) Exchange Server 2003
Applications
1 9 (5.92%) MS Excel
2 6 (3.95%) MS Office
3 2 (1.32%) MS Project
4 1 (0.66%) MS PowerPoint
Business Applications
1 2 (1.32%) assyst
2 1 (0.66%) Oracle Procure-to-Pay
2 1 (0.66%) Agresso
2 1 (0.66%) SAP Oil and Gas
2 1 (0.66%) Dynamics CRM
Cloud Services
1 5 (3.29%) Office 365
2 3 (1.97%) PaaS
3 2 (1.32%) Amazon AWS
3 2 (1.32%) SaaS
4 1 (0.66%) IaaS
Communications & Networking
1 16 (10.53%) LAN
2 15 (9.87%) WAN
2 15 (9.87%) Firewall
3 11 (7.24%) TCP/IP
4 8 (5.26%) 3G
5 7 (4.61%) DNS
6 6 (3.95%) Wireless
6 6 (3.95%) VPN
7 4 (2.63%) IP Telephony
7 4 (2.63%) SAN
7 4 (2.63%) Internet
7 4 (2.63%) MPLS
7 4 (2.63%) VoIP
7 4 (2.63%) Radio Access Network
8 3 (1.97%) NAS
8 3 (1.97%) SDH
8 3 (1.97%) Broadband
8 3 (1.97%) HTTP
8 3 (1.97%) SSL
9 2 (1.32%) Wi-Fi
Database & Business Intelligence
1 5 (3.29%) SQL Server
2 4 (2.63%) MySQL
2 4 (2.63%) Data Warehouse
2 4 (2.63%) Oracle Database
3 3 (1.97%) NoSQL
3 3 (1.97%) Big Data
4 2 (1.32%) OLTP
4 2 (1.32%) Relational Database
5 1 (0.66%) MongoDB
5 1 (0.66%) Hadoop
5 1 (0.66%) Data Mining
Development Applications
1 1 (0.66%) Cucumber
General
1 33 (21.71%) Finance
2 22 (14.47%) Telecoms
3 4 (2.63%) Law
3 4 (2.63%) Retail
4 2 (1.32%) Legal
4 2 (1.32%) Manufacturing
4 2 (1.32%) Back Office
5 1 (0.66%) Billing
5 1 (0.66%) Banking
5 1 (0.66%) Electronics
5 1 (0.66%) Advertising
5 1 (0.66%) Marketing
Job Titles
1 32 (21.05%) Service Manager
2 19 (12.50%) Delivery Manager
3 18 (11.84%) Services Delivery Manager
4 15 (9.87%) Project Engineer
5 11 (7.24%) Project Manager
6 10 (6.58%) Analyst
7 7 (4.61%) Support Engineer
8 6 (3.95%) Team Leader
8 6 (3.95%) Incident Manager
9 5 (3.29%) Agile Coach
9 5 (3.29%) Consultant
9 5 (3.29%) Network Engineer
9 5 (3.29%) Architect
9 5 (3.29%) Telecoms Engineer
9 5 (3.29%) IT Services Manager
10 4 (2.63%) Transition Manager
10 4 (2.63%) Service Desk Team Leader
10 4 (2.63%) Services Director
10 4 (2.63%) Network Support
10 4 (2.63%) Business Analyst
Libraries, Frameworks & Software Standards
1 7 (4.61%) Web Services
2 4 (2.63%) Middleware
2 4 (2.63%) HTML
2 4 (2.63%) .NET
2 4 (2.63%) J2EE
3 3 (1.97%) XML
3 3 (1.97%) ASP.NET
3 3 (1.97%) CSS
3 3 (1.97%) JSON
4 2 (1.32%) .NET Framework
4 2 (1.32%) Java EE
4 2 (1.32%) SOAP
4 2 (1.32%) XSD
4 2 (1.32%) WSDL
4 2 (1.32%) REST
4 2 (1.32%) RESTful
4 2 (1.32%) WebCenter
5 1 (0.66%) PostGIS
5 1 (0.66%) Leaflet
5 1 (0.66%) Flask
Miscellaneous
1 8 (5.26%) PMI
2 6 (3.95%) Replication
3 5 (3.29%) Analytical Skills
3 5 (3.29%) Management Information System
3 5 (3.29%) Statistics
4 4 (2.63%) Blackberry
4 4 (2.63%) Data Centre
5 3 (1.97%) Clustering
6 2 (1.32%) Derivative
6 2 (1.32%) Video Conferencing
6 2 (1.32%) Performance Metrics
7 1 (0.66%) GIS
7 1 (0.66%) Mainframe
7 1 (0.66%) DTV
7 1 (0.66%) Thin Client
7 1 (0.66%) Fat Client
Operating Systems
1 16 (10.53%) Windows
2 7 (4.61%) Linux
3 5 (3.29%) Red Hat Enterprise Linux
4 4 (2.63%) UNIX
5 3 (1.97%) Windows Server 2003
6 2 (1.32%) Solaris
6 2 (1.32%) Amazon Linux
6 2 (1.32%) Windows 8
6 2 (1.32%) Windows Server 2012
6 2 (1.32%) Windows Server 2008
7 1 (0.66%) Windows 7
7 1 (0.66%) Apple iOS
7 1 (0.66%) VME
7 1 (0.66%) Android
Processes & Methodologies
1 66 (43.42%) ITIL
2 32 (21.05%) Service Management
3 30 (19.74%) Project Management
4 22 (14.47%) Agile Software Development
5 20 (13.16%) Incident Management
6 17 (11.18%) Problem Management
7 14 (9.21%) Continuous Improvement
8 12 (7.89%) PRINCE2
9 11 (7.24%) Mentoring
10 10 (6.58%) Business Continuity
10 10 (6.58%) Programme Management
10 10 (6.58%) Stakeholder Management
11 9 (5.92%) Change Management
12 8 (5.26%) Coaching
13 7 (4.61%) Open Source
13 7 (4.61%) ITSM
13 7 (4.61%) CRM
13 7 (4.61%) Scrum
13 7 (4.61%) Matrix Management
14 6 (3.95%) Risk Management
Programming Languages
1 7 (4.61%) Java
2 5 (3.29%) Shell Script
3 2 (1.32%) C#
3 2 (1.32%) SQL
4 1 (0.66%) Python
4 1 (0.66%) JavaScript
4 1 (0.66%) Ruby
Qualifications
1 40 (26.32%) Security Cleared
2 24 (15.79%) SC Cleared
3 9 (5.92%) PMI Certification
4 8 (5.26%) ITIL Foundation Certificate
5 3 (1.97%) DV Cleared
5 3 (1.97%) CCNP
5 3 (1.97%) MCSE
5 3 (1.97%) MCSA
5 3 (1.97%) Cisco Certification
5 3 (1.97%) Microsoft Certification
5 3 (1.97%) PRINCE2 Certification
5 3 (1.97%) ITIL Certification
5 3 (1.97%) PRINCE2 Practitioner
6 2 (1.32%) CCNA
7 1 (0.66%) APMP
7 1 (0.66%) PMP
7 1 (0.66%) Degree
7 1 (0.66%) CITP
Quality Assurance & Compliance
1 22 (14.47%) SLA
2 7 (4.61%) ISO 9001
3 4 (2.63%) QA
4 2 (1.32%) COBIT
4 2 (1.32%) BS25999
5 1 (0.66%) ISO/IEC 20000
System Software
1 14 (9.21%) Active Directory
2 5 (3.29%) ISA Server
2 5 (3.29%) VMware Infrastructure
3 3 (1.97%) VMware Workstation
4 2 (1.32%) VMware ESX
4 2 (1.32%) Firmware
4 2 (1.32%) Hyper-V
4 2 (1.32%) Forefront TMG
4 2 (1.32%) Varnish
5 1 (0.66%) VMware ESXi
5 1 (0.66%) vSphere
5 1 (0.66%) NFS
Systems Management
1 6 (3.95%) SCCM
2 2 (1.32%) SCOM
2 2 (1.32%) Tivoli
2 2 (1.32%) Ansible
2 2 (1.32%) Puppet
3 1 (0.66%) WSUS
Vendors
1 16 (10.53%) Cisco
2 15 (9.87%) Microsoft
3 12 (7.89%) VMware
4 9 (5.92%) Citrix
5 8 (5.26%) Oracle
6 5 (3.29%) McAfee
6 5 (3.29%) Juniper
6 5 (3.29%) Red Hat
7 4 (2.63%) HP
7 4 (2.63%) Avaya
7 4 (2.63%) IBM
8 3 (1.97%) Ektron
8 3 (1.97%) CheckPoint
8 3 (1.97%) Nokia
8 3 (1.97%) BEA
9 2 (1.32%) Capita
9 2 (1.32%) Polycom
9 2 (1.32%) SAP
9 2 (1.32%) Sun
9 2 (1.32%) Becrypt
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