The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 67 68 71
Rank change year-on-year
+1 +3
Contract jobs citing Service Delivery 72 79 85
As % of all contract IT jobs located in the South West 2.46% 2.55% 2.64%
As % of the Processes & Methodologies category 3.15% 3.28% 3.34%
Number of daily rates quoted 51 41 55
Average daily rate £373 £375 £350
Average daily rate % change year-on-year
-0.66% +7.14%
90% offered a daily rate of more than £230 £225 £270
10% offered a daily rate of more than £658 £525 £465
UK excluding London average daily rate £375 £388 £355
% change year-on-year
-3.22% +9.15%
Number of hourly rates quoted 1 3 2
Average hourly rate £11.42 £29.00 £30.75
Average hourly rate % change year-on-year
-60.63% -5.69%
UK excluding London average hourly rate £23.00 £20.00 £12.50
% change year-on-year
+15.00% +60.00%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2289 2408 2542
As % of all contract IT jobs located in the South West 78.12% 77.80% 79.02%
Number of daily rates quoted 1493 1559 1584
Average daily rate £388 £400 £370
Average daily rate % change year-on-year
-3.12% +8.10%
90% offered a daily rate of more than £275 £290 £275
10% offered a daily rate of more than £535 £550 £500
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 139 98 110
Average hourly rate £42.25 £36.75 £33.50
Average hourly rate % change year-on-year
+14.96% +9.70%
90% offered a hourly rate of more than £25.00 £15.03 £12.69
10% offered a hourly rate of more than £47.50 £47.00 £42.50
UK excluding London average hourly rate £36.00 £30.75 £31.50
% change year-on-year
+17.07% -2.38%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 30 April 2016.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +9 27 £365 -2.01% 4
Wiltshire -17 18 £370 -1.33% 4
Gloucestershire +12 17 £375 -11.76% 2
Devon +4 3 £724 - 2
Somerset +10 2 £583 +90.67% 2
Dorset -10 2 - - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 30 April 2016, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 111 (67.68%) ITIL
2 52 (31.71%) Security Cleared
3 46 (28.05%) Service Management
4 45 (27.44%) SLA
5 40 (24.39%) Finance
6 38 (23.17%) Windows
7 37 (22.56%) Cisco
8 33 (20.12%) Data Centre
9 27 (16.46%) SC Cleared
10 26 (15.85%) Incident Management
11 25 (15.24%) ITIL Certification
12 24 (14.63%) Active Directory
13 23 (14.02%) Microsoft
14 22 (13.41%) Java
14 22 (13.41%) Management Information System
14 22 (13.41%) VMware
15 21 (12.80%) Agile Software Development
16 20 (12.20%) PRINCE2
17 19 (11.59%) SQL
17 19 (11.59%) Change Management
17 19 (11.59%) Firewall
18 18 (10.98%) CheckPoint
18 18 (10.98%) VMware Infrastructure
18 18 (10.98%) Capacity Management
19 17 (10.37%) Nokia
19 17 (10.37%) SQL Server
19 17 (10.37%) ISO 9001
20 16 (9.76%) HP
20 16 (9.76%) Project Management
20 16 (9.76%) Knowledge Management

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 30 April 2016, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (7.32%) Apache
2 11 (6.71%) SharePoint
3 10 (6.10%) Confluence
4 7 (4.27%) IIS
5 6 (3.66%) Elasticsearch
6 5 (3.05%) Blackberry Enterprise Server
6 5 (3.05%) IBM Domino
6 5 (3.05%) IBM Notes
6 5 (3.05%) MS Exchange
7 4 (2.44%) Tomcat
8 2 (1.22%) Apache Pig
8 2 (1.22%) Apache Spark
8 2 (1.22%) SharePoint 2010
9 1 (0.61%) Commerce Server
9 1 (0.61%) Exchange Server 2010
9 1 (0.61%) SharePoint 2013
Applications
1 10 (6.10%) MS Excel
2 5 (3.05%) Acrobat
3 4 (2.44%) MS Project
4 3 (1.83%) MS Visio
5 2 (1.22%) InfoPath
5 2 (1.22%) MS Office
6 1 (0.61%) MS PowerPoint
Business Applications
1 1 (0.61%) SAP CRM
1 1 (0.61%) SAP ERP
1 1 (0.61%) SAP R/3
1 1 (0.61%) SAP SCM
Cloud Services
1 2 (1.22%) IaaS
2 1 (0.61%) Amazon AWS
2 1 (0.61%) Office 365
2 1 (0.61%) OneDrive
Communications & Networking
1 19 (11.59%) Firewall
2 14 (8.54%) Network Security
3 12 (7.32%) LAN
4 11 (6.71%) WAN
5 9 (5.49%) TCP/IP
6 8 (4.88%) Internet
7 7 (4.27%) SAN
7 7 (4.27%) WLAN
8 5 (3.05%) LDAP
8 5 (3.05%) VPN
8 5 (3.05%) Wireless
9 4 (2.44%) IP Telephony
10 3 (1.83%) Cisco ASA
11 2 (1.22%) IPsec
11 2 (1.22%) Multicast
11 2 (1.22%) NAS
11 2 (1.22%) Skype
11 2 (1.22%) Structured Cabling
11 2 (1.22%) Unified Communications
11 2 (1.22%) VLAN
Database & Business Intelligence
1 17 (10.37%) SQL Server
2 12 (7.32%) Relational Database
3 10 (6.10%) MySQL
3 10 (6.10%) OrientDB
4 8 (4.88%) Neo4j
4 8 (4.88%) Oracle Database
4 8 (4.88%) Oracle Database 11g
5 7 (4.27%) Big Data
6 3 (1.83%) PostgreSQL
7 2 (1.22%) Apache Accumulo
7 2 (1.22%) Hadoop
7 2 (1.22%) MongoDB
7 2 (1.22%) NoSQL
8 1 (0.61%) Microsoft Analysis Services
8 1 (0.61%) OLAP
8 1 (0.61%) Oracle OWB
8 1 (0.61%) SQL Server 2005
8 1 (0.61%) SQL Server 2008
8 1 (0.61%) SQL Server Analysis Services
8 1 (0.61%) SQL Server Integration Services
Development Applications
1 14 (8.54%) Jenkins
2 10 (6.10%) Atlassian Bamboo
2 10 (6.10%) Bitbucket
2 10 (6.10%) JIRA
3 5 (3.05%) Selenium
4 4 (2.44%) Team Foundation Server
4 4 (2.44%) Visual Studio
5 2 (1.22%) Cucumber
5 2 (1.22%) VSS/SourceSafe
5 2 (1.22%) WebDriver
6 1 (0.61%) EasyMock
6 1 (0.61%) JUnit
General
1 40 (24.39%) Finance
2 8 (4.88%) Telecoms
3 7 (4.27%) Billing
4 3 (1.83%) Financial Institution
4 3 (1.83%) Retail
5 2 (1.22%) Local Government
6 1 (0.61%) Advertising
6 1 (0.61%) Back Office
6 1 (0.61%) Law
6 1 (0.61%) Legal
6 1 (0.61%) Marketing
6 1 (0.61%) Publishing
Job Titles
1 22 (13.41%) Analyst
2 15 (9.15%) Developer
2 15 (9.15%) Network Analyst
3 12 (7.32%) Architect
3 12 (7.32%) Check Point Analyst
3 12 (7.32%) Cisco Analyst
3 12 (7.32%) Cisco Network Analyst
3 12 (7.32%) Cisco Security Analyst
3 12 (7.32%) Coordinator
3 12 (7.32%) Firewall Analyst
3 12 (7.32%) Incident Coordinator
3 12 (7.32%) Network Security Analyst
3 12 (7.32%) Security Analyst
4 10 (6.10%) Support Engineer
5 8 (4.88%) Capacity and Availability Manager
5 8 (4.88%) Capacity Manager
5 8 (4.88%) Service Manager
6 7 (4.27%) Availability Manager
6 7 (4.27%) Network Support
7 6 (3.66%) NOC Engineer
Libraries, Frameworks & Software Standards
1 12 (7.32%) Spring
2 8 (4.88%) EJB
2 8 (4.88%) HTML
2 8 (4.88%) Java EE
2 8 (4.88%) JSF
2 8 (4.88%) XML
3 6 (3.66%) .NET
4 4 (2.44%) .NET Framework
4 4 (2.44%) ASP.NET
4 4 (2.44%) CSS
4 4 (2.44%) jQuery
4 4 (2.44%) RESTful
5 2 (1.22%) Apache Camel
5 2 (1.22%) Gherkin
5 2 (1.22%) REST
5 2 (1.22%) Twitter Bootstrap
6 1 (0.61%) SAP Basis
6 1 (0.61%) SAP PI
6 1 (0.61%) WAP
6 1 (0.61%) Web Services
Miscellaneous
1 33 (20.12%) Data Centre
2 22 (13.41%) Management Information System
3 12 (7.32%) Analytical Skills
3 12 (7.32%) Computer Science
4 10 (6.10%) Replication
4 10 (6.10%) Wiki
5 6 (3.66%) Blackberry
5 6 (3.66%) Cyberthreat
6 4 (2.44%) Video Conferencing
7 3 (1.83%) CMDB
7 3 (1.83%) Economics
7 3 (1.83%) NHS
8 2 (1.22%) EPoS
9 1 (0.61%) Clustering
9 1 (0.61%) Cryptography
9 1 (0.61%) Enterprise Storage
9 1 (0.61%) IBM Mainframe
9 1 (0.61%) iSeries
9 1 (0.61%) Mainframe
9 1 (0.61%) Social Media
Operating Systems
1 38 (23.17%) Windows
2 13 (7.93%) Windows XP
3 12 (7.32%) Windows Server 2003
4 11 (6.71%) Windows 2000
5 9 (5.49%) Red Hat Enterprise Linux
5 9 (5.49%) Windows Server
6 8 (4.88%) Linux
6 8 (4.88%) Unix
7 6 (3.66%) Windows NT
8 5 (3.05%) Apple iOS
8 5 (3.05%) Windows 7
8 5 (3.05%) Windows Vista
9 4 (2.44%) Windows Server 2008
10 2 (1.22%) Windows Server 2012
11 1 (0.61%) CatOS
11 1 (0.61%) Windows 8
Processes & Methodologies
1 111 (67.68%) ITIL
2 46 (28.05%) Service Management
3 26 (15.85%) Incident Management
4 21 (12.80%) Agile Software Development
5 20 (12.20%) PRINCE2
6 19 (11.59%) Change Management
7 18 (10.98%) Capacity Management
8 16 (9.76%) Knowledge Management
8 16 (9.76%) Project Management
9 15 (9.15%) Disaster Recovery
9 15 (9.15%) Problem Management
10 14 (8.54%) OO
10 14 (8.54%) OOD
11 13 (7.93%) Demand Management
11 13 (7.93%) ITIL V3
12 12 (7.32%) Continuous Improvement
12 12 (7.32%) Open Source
12 12 (7.32%) Process Improvement
12 12 (7.32%) Scrum
13 11 (6.71%) Software Engineering
Programming Languages
1 22 (13.41%) Java
2 19 (11.59%) SQL
3 10 (6.10%) Ruby
3 10 (6.10%) Scala
4 8 (4.88%) C
4 8 (4.88%) JavaScript
4 8 (4.88%) PL/SQL
5 6 (3.66%) C#
5 6 (3.66%) PowerShell
6 5 (3.05%) PHP
7 4 (2.44%) C++
8 2 (1.22%) VBScript
9 1 (0.61%) Bash Shell
Qualifications
1 52 (31.71%) Security Cleared
2 27 (16.46%) SC Cleared
3 25 (15.24%) ITIL Certification
4 16 (9.76%) DV Cleared
5 14 (8.54%) Cisco Certification
5 14 (8.54%) Degree
6 13 (7.93%) CCNA
7 9 (5.49%) Microsoft Certification
8 6 (3.66%) CCNP
9 4 (2.44%) HNC
10 3 (1.83%) ITIL Foundation Certificate
10 3 (1.83%) MCITP
10 3 (1.83%) MCTS
11 2 (1.22%) CCIE
11 2 (1.22%) MCAD
11 2 (1.22%) MCSD
11 2 (1.22%) PRINCE2 Practitioner
12 1 (0.61%) MCP
12 1 (0.61%) MCSE
12 1 (0.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 45 (27.44%) SLA
2 17 (10.37%) ISO 9001
3 6 (3.66%) ISO/IEC 27001
4 5 (3.05%) Disclosure Scotland
5 4 (2.44%) ISO/IEC 20000
6 2 (1.22%) ISO22301
7 1 (0.61%) ISO 14001
7 1 (0.61%) JSP 440
System Software
1 24 (14.63%) Active Directory
2 18 (10.98%) VMware Infrastructure
3 10 (6.10%) Firmware
4 6 (3.66%) Hyper-V
5 4 (2.44%) VMware ESXi
6 2 (1.22%) BitLocker
6 2 (1.22%) Microsoft App-V
6 2 (1.22%) UAG
6 2 (1.22%) XenApp
6 2 (1.22%) XenDesktop
7 1 (0.61%) vSphere
7 1 (0.61%) Xen
Systems Management
1 7 (4.27%) OpenView Configuration Management
2 5 (3.05%) NetBackup
2 5 (3.05%) Norton AntiVirus
2 5 (3.05%) SCCM
3 3 (1.83%) Tivoli Storage Manager
4 2 (1.22%) Kibana
4 2 (1.22%) Microsoft Data Protection Manager
Vendors
1 37 (22.56%) Cisco
2 23 (14.02%) Microsoft
3 22 (13.41%) VMware
4 18 (10.98%) CheckPoint
5 17 (10.37%) Nokia
6 16 (9.76%) HP
7 15 (9.15%) Oracle
8 13 (7.93%) F5
9 9 (5.49%) Citrix
10 7 (4.27%) Dell
11 6 (3.66%) Juniper
12 5 (3.05%) Adobe
12 5 (3.05%) Apple
12 5 (3.05%) Lotus
12 5 (3.05%) NetApp
12 5 (3.05%) Red Hat
12 5 (3.05%) Symantec
13 4 (2.44%) Genesys
13 4 (2.44%) Nortel
13 4 (2.44%) Siemens
Swindon, Wiltshire
IBM Client Innovation Centre (Thames Valley)
Rate: From £45,671 to £60,774 per annum
Posted: 4 days ago
Bath, Avon
Lorien Resourcing
Posted: 4 days ago
Gloucestershire
People Source Consulting
Rate: £450 - £550 per day
Posted: 5 days ago
South West
Venn Group
Rate: £200 - £300 Per Day
Posted: 5 days ago