The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 76 76 81
Rank change year-on-year
0 +5
Contract jobs citing Service Delivery 71 41 45
As % of all contract IT jobs located in the South West 2.18% 1.72% 1.68%
As % of the Processes & Methodologies category 2.99% 2.46% 2.48%
Number of daily rates quoted 40 21 22
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£406 £400 £330
Average daily rate % change year-on-year
+1.56% +21.21%
90% offered a daily rate of more than £250 £322 £245
10% offered a daily rate of more than £1,010 £700 £420
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 2 4 1
Average hourly rate £22.00 £18.00 £12.00
Average hourly rate % change year-on-year
+22.22% +50.00%
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South West region.

Processes & Methodologies Category
South West
Contract IT job ads with a match in the
Processes & Methodologies category
2371 1667 1813
As % of all contract IT jobs located in the South West 72.66% 70.10% 67.62%
Number of daily rates quoted 1617 1091 1074
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £300 £260 £275
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 128 113 113
Average hourly rate £35.00 £30.00 £36.00
Average hourly rate % change year-on-year
+16.66% -16.66%
90% offered a hourly rate of more than £17.50 £13.00 £12.50
10% offered a hourly rate of more than £47.50 £37.50 £47.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the South West

Service Delivery
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the South West region.

Service Delivery Daily Rate Trend in the South West

Service Delivery
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the South West region over the 3 months to 22 December 2014.

Service Delivery Daily Rate Histogram in the South West

Service Delivery
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the South West region.

Service Delivery Hourly Rate Trend in the South West

Service Delivery
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the South West region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -3 21 £575 +69.74% 10
Wiltshire -14 15 £525 +10.52% 3
Gloucestershire -11 11 £400 - 5
Somerset -5 4 £250 - 3
Devon -6 2 £215 -42.66% 4
Dorset - - - - 3
Avon - - - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the South West

For the 6 months to 22 December 2014, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 63 (40.38%) Security Cleared
2 58 (37.18%) ITIL
3 40 (25.64%) SC Cleared
4 37 (23.72%) Finance
5 36 (23.08%) SLA
6 29 (18.59%) Windows
7 28 (17.95%) Service Management
8 26 (16.67%) Agile Software Development
9 24 (15.38%) Project Management
10 23 (14.74%) Telecoms
11 22 (14.10%) DV Cleared
12 19 (12.18%) Management Information System
13 18 (11.54%) Windows Server 2008
14 17 (10.90%) Microsoft
15 16 (10.26%) Change Management
16 15 (9.62%) SharePoint
17 13 (8.33%) Cisco
17 13 (8.33%) Windows Server 2003
18 12 (7.69%) PRINCE2
18 12 (7.69%) Risk Management
18 12 (7.69%) Scrum
18 12 (7.69%) Information Management
18 12 (7.69%) Business Development
19 11 (7.05%) WAN
19 11 (7.05%) Microsoft Certification
19 11 (7.05%) Firewall
19 11 (7.05%) Stakeholder Management
20 10 (6.41%) Oracle
20 10 (6.41%) MS Office
20 10 (6.41%) MS Excel

Service Delivery
Top Related IT Skills in the South West by Category

For the 6 months to 22 December 2014, IT contractor jobs across the South West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 15 (9.62%) SharePoint
2 9 (5.77%) SharePoint 2010
3 6 (3.85%) MS Exchange
4 4 (2.56%) Blackberry Enterprise Server
4 4 (2.56%) Lync
4 4 (2.56%) Exchange Server 2010
5 2 (1.28%) Exchange Server 2003
5 2 (1.28%) Exchange Server 2007
6 1 (0.64%) WebLogic
Applications
1 10 (6.41%) MS Office
1 10 (6.41%) MS Excel
2 5 (3.21%) MS Visio
3 1 (0.64%) MS Project
Business Applications
1 3 (1.92%) assyst
2 1 (0.64%) Oracle Procure-to-Pay
2 1 (0.64%) Oracle Receivables
2 1 (0.64%) Agresso
2 1 (0.64%) Summit
Cloud Services
1 2 (1.28%) SaaS
2 1 (0.64%) PaaS
Communications & Networking
1 11 (7.05%) WAN
1 11 (7.05%) Firewall
2 10 (6.41%) LAN
3 9 (5.77%) MPLS
4 8 (5.13%) SAN
4 8 (5.13%) Internet
4 8 (5.13%) TCP/IP
5 5 (3.21%) VPN
5 5 (3.21%) DNS
5 5 (3.21%) FTP
5 5 (3.21%) SNMP
5 5 (3.21%) OSPF
5 5 (3.21%) Telnet
5 5 (3.21%) Wireless
5 5 (3.21%) Cisco Nexus
6 4 (2.56%) IP Telephony
6 4 (2.56%) VLAN
6 4 (2.56%) WLAN
7 3 (1.92%) VoIP
7 3 (1.92%) DHCP
Database & Business Intelligence
1 2 (1.28%) SQL Server
2 1 (0.64%) Data Warehouse
2 1 (0.64%) Data Mining
2 1 (0.64%) OLTP
2 1 (0.64%) EDRMS
2 1 (0.64%) NoSQL
2 1 (0.64%) Oracle Database
Development Applications
1 3 (1.92%) ClearCase
2 2 (1.28%) MSI
3 1 (0.64%) Selenium
3 1 (0.64%) WebDriver
3 1 (0.64%) Cucumber
General
1 37 (23.72%) Finance
2 23 (14.74%) Telecoms
3 6 (3.85%) Back Office
3 6 (3.85%) Military
4 5 (3.21%) Legal
5 3 (1.92%) Retail
6 2 (1.28%) Publishing
6 2 (1.28%) Banking
6 2 (1.28%) Front Office
6 2 (1.28%) Law
7 1 (0.64%) Local Government
7 1 (0.64%) Marketing
Job Titles
1 51 (32.69%) Service Manager
2 36 (23.08%) Delivery Manager
3 35 (22.44%) Services Delivery Manager
4 18 (11.54%) Analyst
5 13 (8.33%) Architect
5 13 (8.33%) Project Manager
6 9 (5.77%) Consultant
7 7 (4.49%) Network Engineer
7 7 (4.49%) Senior Manager
7 7 (4.49%) Support Engineer
8 5 (3.21%) Network Support
9 4 (2.56%) Technical Manager
9 4 (2.56%) Services Director
9 4 (2.56%) Service Analyst
9 4 (2.56%) Support Technician
9 4 (2.56%) Technical Project Manager
9 4 (2.56%) Solutions Architect
10 3 (1.92%) Developer
10 3 (1.92%) Senior Service Manager
10 3 (1.92%) C# Developer
Libraries, Frameworks & Software Standards
1 4 (2.56%) Web Services
2 3 (1.92%) .NET
3 2 (1.28%) SOAP
3 2 (1.28%) REST
4 1 (0.64%) XSD
4 1 (0.64%) WSDL
4 1 (0.64%) Middleware
4 1 (0.64%) Java EE
4 1 (0.64%) JSON
Miscellaneous
1 19 (12.18%) Management Information System
2 7 (4.49%) Open Source
2 7 (4.49%) Analytical Skills
2 7 (4.49%) Blackberry
3 4 (2.56%) Video Conferencing
3 4 (2.56%) Client/Server
4 3 (1.92%) iPhone
4 3 (1.92%) Handset
4 3 (1.92%) iPad
5 2 (1.28%) PDA
6 1 (0.64%) Statistics
6 1 (0.64%) Data Protection Act
6 1 (0.64%) Fat Client
6 1 (0.64%) EPoS
6 1 (0.64%) NHS
6 1 (0.64%) Thin Client
6 1 (0.64%) Performance Metrics
6 1 (0.64%) Freedom of Information
Operating Systems
1 29 (18.59%) Windows
2 18 (11.54%) Windows Server 2008
3 13 (8.33%) Windows Server 2003
4 5 (3.21%) Windows 7
4 5 (3.21%) UNIX
5 4 (2.56%) Windows XP
6 3 (1.92%) Android
7 2 (1.28%) Windows 8
7 2 (1.28%) Windows Server 2012
7 2 (1.28%) Windows Vista
8 1 (0.64%) Apple iOS
8 1 (0.64%) Windows 2000
8 1 (0.64%) Windows NT
Processes & Methodologies
1 58 (37.18%) ITIL
2 28 (17.95%) Service Management
3 26 (16.67%) Agile Software Development
4 24 (15.38%) Project Management
5 16 (10.26%) Change Management
6 12 (7.69%) PRINCE2
6 12 (7.69%) Scrum
6 12 (7.69%) Risk Management
6 12 (7.69%) Information Management
6 12 (7.69%) Business Development
7 11 (7.05%) Stakeholder Management
8 10 (6.41%) Problem Management
8 10 (6.41%) Time Management
8 10 (6.41%) E-Commerce
9 9 (5.77%) Continuous Improvement
10 7 (4.49%) Performance Management
10 7 (4.49%) Incident Management
10 7 (4.49%) Business Continuity
11 6 (3.85%) Asset Management
11 6 (3.85%) Migration
Programming Languages
1 8 (5.13%) SQL
2 3 (1.92%) C
2 3 (1.92%) C#
2 3 (1.92%) Java
2 3 (1.92%) PowerShell
3 1 (0.64%) R
3 1 (0.64%) Ruby
Qualifications
1 63 (40.38%) Security Cleared
2 40 (25.64%) SC Cleared
3 22 (14.10%) DV Cleared
4 11 (7.05%) Microsoft Certification
5 9 (5.77%) Cisco Certification
6 8 (5.13%) Degree
7 6 (3.85%) MCTS
8 5 (3.21%) ISEB
8 5 (3.21%) CISSP
8 5 (3.21%) CCIE
8 5 (3.21%) CCNP
9 4 (2.56%) CCNA
9 4 (2.56%) MCSE
9 4 (2.56%) PMP
9 4 (2.56%) PMI Certification
10 3 (1.92%) ITIL Certification
11 2 (1.28%) ISEB Practitioner
11 2 (1.28%) ITIL Foundation Certificate
12 1 (0.64%) ISTQB Foundation Certification
12 1 (0.64%) APMP
Quality Assurance & Compliance
1 36 (23.08%) SLA
2 8 (5.13%) QA
3 5 (3.21%) ISO 9001
4 4 (2.56%) ISO/IEC 27001
5 3 (1.92%) Sarbanes-Oxley
6 2 (1.28%) BS25999
6 2 (1.28%) Solvency II
7 1 (0.64%) ISO 14001
7 1 (0.64%) COBIT
System Software
1 8 (5.13%) Active Directory
2 5 (3.21%) Microsoft Virtual Server
3 2 (1.28%) VMware Infrastructure
3 2 (1.28%) VMware ESX
3 2 (1.28%) VMware Workstation
3 2 (1.28%) Firmware
3 2 (1.28%) vSphere
4 1 (0.64%) UAG
4 1 (0.64%) Terminal Services
4 1 (0.64%) ISA Server
4 1 (0.64%) MetaFrame
4 1 (0.64%) Hyper-V
Systems Management
1 6 (3.85%) SCCM
2 4 (2.56%) SCOM
3 3 (1.92%) Forefront Identity Manager
4 2 (1.28%) WSUS
5 1 (0.64%) MOM
5 1 (0.64%) Norton AntiVirus
5 1 (0.64%) Backup Exec
Vendors
1 17 (10.90%) Microsoft
2 13 (8.33%) Cisco
3 10 (6.41%) Oracle
4 8 (5.13%) HP
5 7 (4.49%) Remedy
5 7 (4.49%) VMware
6 6 (3.85%) McAfee
6 6 (3.85%) Citrix
7 5 (3.21%) Avaya
8 4 (2.56%) Juniper
8 4 (2.56%) Polycom
8 4 (2.56%) SonicWALL
9 3 (1.92%) Altiris
10 2 (1.28%) Sophos
10 2 (1.28%) Intel
10 2 (1.28%) Symantec
10 2 (1.28%) SAP
10 2 (1.28%) IronPort
10 2 (1.28%) RightFax
11 1 (0.64%) Aastra
Bristol, Avon
Blue Personnel
Rate: From £350 to £450 per day
Posted: 5 hours ago
Bristol, Avon
Nationwide People Ltd
Rate: £1000 - £1200 Per Day limited company basis
Posted: 5 days ago
Plymouth, Devon
Pertemps Plymouth
Rate: From £51,302 to £54,949 per annum
Posted: 6 days ago