The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 130 150 158
Rank change year-on-year
+20 +8
Contract jobs requiring a Service Desk Analyst 20 49 49
As % of all contract IT jobs located in the City of London 0.63% 0.95% 0.84%
As % of the Job Titles category 0.67% 1.00% 0.88%
Number of daily rates quoted 10 25 25
Average daily rate £148 £170 £190
Average daily rate % change year-on-year
-13.23% -10.52%
90% offered a daily rate of more than £115 £144 £125
10% offered a daily rate of more than £181 £210 £214
UK excluding London average daily rate £130 £125 £93
% change year-on-year
+4.00% +35.13%
Number of hourly rates quoted 8 15 11
Average hourly rate £12.50 £17.50 £16.00
Average hourly rate % change year-on-year
-28.57% +9.37%
90% offered a hourly rate of more than £12.00 £10.90 £11.88
10% offered a hourly rate of more than £13.00 £23.50 £24.00
UK excluding London average hourly rate £12.95 £12.40 £12.50
% change year-on-year
+4.45% -0.80%
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3006 4882 5549
As % of all contract IT jobs located in the City of London 95.43% 95.02% 94.97%
Number of daily rates quoted 2364 3744 3993
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £610 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 84 90
Average hourly rate £20.00 £18.00 £20.00
Average hourly rate % change year-on-year
+11.08% -10.00%
90% offered a hourly rate of more than £12.00 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.01 £30.90
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Daily Rate Trend in the City of London

Service Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Hourly Rate Trend in the City of London

Service Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 8 February 2016, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 20 (71.43%) Windows
2 12 (42.86%) ITIL
3 10 (35.71%) Active Directory
4 9 (32.14%) MS Office
4 9 (32.14%) NHS
5 8 (28.57%) Blackberry
5 8 (28.57%) Citrix
6 7 (25.00%) MS Excel
6 7 (25.00%) Finance
6 7 (25.00%) Legal
6 7 (25.00%) Windows 7
7 6 (21.43%) Law
7 6 (21.43%) Microsoft
8 5 (17.86%) Service Management
9 4 (14.29%) Business Analysis
9 4 (14.29%) Google
9 4 (14.29%) Windows Server 2008
9 4 (14.29%) Project Management
9 4 (14.29%) Windows Server 2003
9 4 (14.29%) Unix
10 3 (10.71%) Windows XP
10 3 (10.71%) Blackberry Enterprise Server
10 3 (10.71%) MS PowerPoint
10 3 (10.71%) Banking
10 3 (10.71%) iManage
11 2 (7.14%) Android
11 2 (7.14%) iPad
11 2 (7.14%) Time Management
11 2 (7.14%) ITSM
11 2 (7.14%) Internet

Service Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 8 February 2016, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.71%) Blackberry Enterprise Server
Applications
1 9 (32.14%) MS Office
2 7 (25.00%) MS Excel
3 3 (10.71%) MS PowerPoint
4 1 (3.57%) MS Project
4 1 (3.57%) MS Visio
Communications & Networking
1 2 (7.14%) Internet
1 2 (7.14%) LAN
1 2 (7.14%) VoIP
1 2 (7.14%) WAN
General
1 7 (25.00%) Finance
1 7 (25.00%) Legal
2 6 (21.43%) Law
3 3 (10.71%) Banking
Miscellaneous
1 9 (32.14%) NHS
2 8 (28.57%) Blackberry
3 2 (7.14%) iPad
4 1 (3.57%) BYOD
Operating Systems
1 20 (71.43%) Windows
2 7 (25.00%) Windows 7
3 4 (14.29%) Unix
3 4 (14.29%) Windows Server 2003
3 4 (14.29%) Windows Server 2008
4 3 (10.71%) Windows XP
5 2 (7.14%) Android
6 1 (3.57%) Windows Server
Processes & Methodologies
1 12 (42.86%) ITIL
2 5 (17.86%) Service Management
3 4 (14.29%) Business Analysis
3 4 (14.29%) Project Management
4 2 (7.14%) CRM
4 2 (7.14%) ITSM
4 2 (7.14%) Time Management
5 1 (3.57%) Document Management
5 1 (3.57%) Investment Management
Programming Languages
1 2 (7.14%) C
Qualifications
1 2 (7.14%) ITIL Certification
1 2 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 1 (3.57%) QA
System Software
1 10 (35.71%) Active Directory
2 1 (3.57%) VMware Infrastructure
Vendors
1 8 (28.57%) Citrix
2 6 (21.43%) Microsoft
3 4 (14.29%) Google
4 3 (10.71%) iManage
5 2 (7.14%) Cisco
6 1 (3.57%) Interwoven
6 1 (3.57%) Nokia
6 1 (3.57%) ServiceNow
6 1 (3.57%) VMware
City, London
Marcus Donald People
Rate: £12 - £15 per hour
Posted: 3 days ago
City, London
Plan-net
Posted: 3 days ago