The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 168 184 171
Rank change year-on-year
+16 -13
Contract jobs requiring a Service Desk Analyst 37 37 50
As % of all contract IT jobs located in the City of London 0.63% 0.52% 0.64%
As % of the Job Titles category 0.68% 0.56% 0.69%
Number of daily rates quoted 20 18 13
Average daily rate
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£185 £163 £176
Average daily rate % change year-on-year
+13.84% -7.40%
90% offered a daily rate of more than £164 £142 £161
10% offered a daily rate of more than £200 £195 £229
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 10 13 18
Average hourly rate £19.75 £18.00 £19.50
Average hourly rate % change year-on-year
+9.72% -7.69%
90% offered a hourly rate of more than £12.00 £13.98 £10.85
10% offered a hourly rate of more than £28.62 £24.40 £21.48
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5428 6572 7202
As % of all contract IT jobs located in the City of London 92.03% 92.50% 92.19%
Number of daily rates quoted 3959 4830 5240
Average daily rate £450 £450 £450
90% offered a daily rate of more than £255 £280 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 92 169 170
Average hourly rate £18.46 £20.00 £20.50
Average hourly rate % change year-on-year
-7.70% -2.43%
90% offered a hourly rate of more than £12.00 £12.00 £12.50
10% offered a hourly rate of more than £32.66 £51.00 £41.05
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Service Desk Analyst
London

Service Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Daily Rate Trend in the City of London

Service Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Hourly Rate Trend in the City of London

Service Desk Analyst
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 25 July 2014.

Service Desk Analyst Hourly Rate Histogram in the City of London

Service Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 25 July 2014, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 89 (84.76%) Windows
2 60 (57.14%) Active Directory
3 53 (50.48%) MS Office
4 47 (44.76%) Windows XP
5 45 (42.86%) ITIL
6 42 (40.00%) Blackberry
7 40 (38.10%) Windows 7
8 38 (36.19%) Microsoft
9 31 (29.52%) Citrix
10 28 (26.67%) Legal
11 25 (23.81%) Finance
12 24 (22.86%) Blackberry Enterprise Server
12 24 (22.86%) MS Excel
13 20 (19.05%) Service Management
14 18 (17.14%) MS Exchange
15 17 (16.19%) VMware
16 15 (14.29%) Banking
16 15 (14.29%) VMware Infrastructure
16 15 (14.29%) Lotus
16 15 (14.29%) IBM Notes
17 14 (13.33%) Management Information System
18 13 (12.38%) Law
19 12 (11.43%) Exchange Server 2010
20 10 (9.52%) HP
21 9 (8.57%) ITIL Certification
21 9 (8.57%) Cisco
21 9 (8.57%) Disaster Recovery
21 9 (8.57%) Windows Server 2008
21 9 (8.57%) IP Telephony
21 9 (8.57%) Handset

Service Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 25 July 2014, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (22.86%) Blackberry Enterprise Server
2 18 (17.14%) MS Exchange
3 15 (14.29%) IBM Notes
4 12 (11.43%) Exchange Server 2010
5 2 (1.90%) Exchange Server 2003
5 2 (1.90%) WorkSite
Applications
1 53 (50.48%) MS Office
2 24 (22.86%) MS Excel
3 9 (8.57%) MS PowerPoint
Business Applications
1 2 (1.90%) Cerner Millennium
2 1 (0.95%) Remedy ITSM
Communications & Networking
1 9 (8.57%) IP Telephony
2 5 (4.76%) DNS
2 5 (4.76%) Internet
3 3 (2.86%) Broadband
3 3 (2.86%) LAN
3 3 (2.86%) WAN
3 3 (2.86%) TCP/IP
4 2 (1.90%) DHCP
4 2 (1.90%) VoIP
4 2 (1.90%) Network Security
5 1 (0.95%) Firewall
Database & Business Intelligence
1 1 (0.95%) Oracle Reports
General
1 28 (26.67%) Legal
2 25 (23.81%) Finance
3 15 (14.29%) Banking
4 13 (12.38%) Law
5 9 (8.57%) Investment Banking
6 8 (7.62%) French Language
7 5 (4.76%) Back Office
8 3 (2.86%) Front Office
9 1 (0.95%) Telecoms
9 1 (0.95%) Japanese Language
9 1 (0.95%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.95%) COM
Miscellaneous
1 42 (40.00%) Blackberry
2 14 (13.33%) Management Information System
3 9 (8.57%) Handset
4 8 (7.62%) iPhone
5 6 (5.71%) NHS
6 4 (3.81%) Mobile Computing
7 2 (1.90%) iPad
8 1 (0.95%) Thin Client
8 1 (0.95%) Fat Client
Operating Systems
1 89 (84.76%) Windows
2 47 (44.76%) Windows XP
3 40 (38.10%) Windows 7
4 9 (8.57%) Windows Server 2008
5 8 (7.62%) Windows Server 2003
5 8 (7.62%) Android
6 7 (6.67%) Windows Mobile
7 3 (2.86%) Windows Vista
8 2 (1.90%) Linux
8 2 (1.90%) Windows 8
9 1 (0.95%) Windows Server 2012
9 1 (0.95%) Windows 2000
9 1 (0.95%) UNIX
Processes & Methodologies
1 45 (42.86%) ITIL
2 20 (19.05%) Service Management
3 9 (8.57%) Disaster Recovery
4 8 (7.62%) Document Management
5 7 (6.67%) BCP
5 7 (6.67%) Information Security
6 6 (5.71%) ITSM
7 5 (4.76%) Problem Management
8 4 (3.81%) ITIL V3
8 4 (3.81%) Incident Management
9 2 (1.90%) ITIL V2
9 2 (1.90%) Business Continuity
9 2 (1.90%) Asset Management
9 2 (1.90%) Service Delivery
9 2 (1.90%) CRM
10 1 (0.95%) Service Desk Management
Programming Languages
1 1 (0.95%) SQL
1 1 (0.95%) PowerShell
Qualifications
1 9 (8.57%) ITIL Certification
2 7 (6.67%) MCP
3 6 (5.71%) MOS
4 5 (4.76%) Security Cleared
5 4 (3.81%) DV Cleared
5 4 (3.81%) Microsoft Certification
6 3 (2.86%) Degree
6 3 (2.86%) MCSE
7 2 (1.90%) MCDST
8 1 (0.95%) MCITP
8 1 (0.95%) MCSA
8 1 (0.95%) CCA
8 1 (0.95%) Citrix Certification
Quality Assurance & Compliance
1 4 (3.81%) SLA
System Software
1 60 (57.14%) Active Directory
2 15 (14.29%) VMware Infrastructure
3 4 (3.81%) XenApp
4 1 (0.95%) XenDesktop
4 1 (0.95%) VMware Server
Systems Management
1 4 (3.81%) NetBackup
1 4 (3.81%) SCCM
2 3 (2.86%) HP Data Protector
2 3 (2.86%) ARCserve
3 1 (0.95%) Systems Management Server (SMS)
Vendors
1 38 (36.19%) Microsoft
2 31 (29.52%) Citrix
3 17 (16.19%) VMware
4 15 (14.29%) Lotus
5 10 (9.52%) HP
6 9 (8.57%) Cisco
7 7 (6.67%) ServiceNow
7 7 (6.67%) McAfee
8 3 (2.86%) Reuters
8 3 (2.86%) Bloomberg
8 3 (2.86%) Remedy
8 3 (2.86%) Apple
9 2 (1.90%) Cerner
9 2 (1.90%) CQG
9 2 (1.90%) Wyse
10 1 (0.95%) Veritas
10 1 (0.95%) iSOFT
10 1 (0.95%) Oracle
10 1 (0.95%) Dell
City, London
Oliver James Associates
Rate: £150 per day
Posted: 4 days ago
City, London
ComputAppoint
Rate: £170 - £200 per day
Posted: 4 days ago