The statistics below represent IT contracts advertised across the City of London region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 146 183 160
Rank change year-on-year
+37 -23
Contract jobs requiring a Service Desk Analyst 15 25 48
As % of all contract IT jobs located in the City of London 0.45% 0.43% 0.82%
As % of the Job Titles category 0.47% 0.45% 0.87%
Number of daily rates quoted 9 13 29
Median daily rate £135 £180 £170
Median daily rate % change year-on-year
-25.00% +5.88%
90% offered a daily rate of more than £110 £116 £110
10% offered a daily rate of more than £319 £202 £210
UK excluding London median daily rate £125 £125 £123
% change year-on-year
- +2.04%
Number of hourly rates quoted 3 5 9
Median hourly rate £15.00 £13.50 £20.00
Median hourly rate % change year-on-year
+11.11% -32.50%
UK excluding London median hourly rate £14.00 £13.00 £14.00
% change year-on-year
+7.69% -7.14%
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3203 5522 5503
As % of all contract IT jobs located in the City of London 95.87% 94.67% 94.42%
Number of daily rates quoted 2595 4262 4090
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £313 £275 £255
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 38 96 71
Median hourly rate £19.00 £19.72 £20.00
Median hourly rate % change year-on-year
-3.62% -1.42%
90% offered a hourly rate of more than £13.60 £10.50 £12.00
10% offered a hourly rate of more than £31.50 £37.05 £32.03
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Service Desk Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Daily Rate Trend in the City of London

Service Desk Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 29 June 2016.

Service Desk Analyst Daily Rate Histogram in the City of London

Service Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Hourly Rate Trend in the City of London

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 June 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Service Desk Analyst in the job title.

1 16 (55.17%) Windows
1 16 (55.17%) Active Directory
2 12 (41.38%) ITIL
3 9 (31.03%) Microsoft
4 8 (27.59%) MS Office
5 7 (24.14%) NHS
5 7 (24.14%) Finance
5 7 (24.14%) Windows 7
6 6 (20.69%) Citrix
7 5 (17.24%) MS Excel
7 5 (17.24%) Windows XP
8 4 (13.79%) SLA
8 4 (13.79%) VMware
8 4 (13.79%) Incident Management
9 3 (10.34%) Windows Server 2008
9 3 (10.34%) Problem Management
9 3 (10.34%) VMware Infrastructure
9 3 (10.34%) MS PowerPoint
9 3 (10.34%) Legal
9 3 (10.34%) Service Management
9 3 (10.34%) Windows Server 2003
9 3 (10.34%) Blackberry
10 2 (6.90%) Project Management
10 2 (6.90%) Remedy
10 2 (6.90%) Microsoft Certification
10 2 (6.90%) MCP
10 2 (6.90%) Law
10 2 (6.90%) Business Analysis
10 2 (6.90%) ServiceNow
10 2 (6.90%) Windows 10

Service Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) Blackberry Enterprise Server
1 1 (3.45%) IBM Notes
Applications
1 8 (27.59%) MS Office
2 5 (17.24%) MS Excel
3 3 (10.34%) MS PowerPoint
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 1 (3.45%) ADSL
1 1 (3.45%) Broadband
1 1 (3.45%) Ethernet
1 1 (3.45%) Internet
1 1 (3.45%) Skype
1 1 (3.45%) Wireless
General
1 7 (24.14%) Finance
2 3 (10.34%) Legal
3 2 (6.90%) Law
4 1 (3.45%) Publishing
Miscellaneous
1 7 (24.14%) NHS
2 3 (10.34%) Blackberry
3 1 (3.45%) Analytical Skills
3 1 (3.45%) CMDB
3 1 (3.45%) Data Structures
3 1 (3.45%) iPhone
3 1 (3.45%) Management Information System
Operating Systems
1 16 (55.17%) Windows
2 7 (24.14%) Windows 7
3 5 (17.24%) Windows XP
4 3 (10.34%) Windows Server 2003
4 3 (10.34%) Windows Server 2008
5 2 (6.90%) Windows 10
5 2 (6.90%) Windows Server
6 1 (3.45%) Unix
Processes & Methodologies
1 12 (41.38%) ITIL
2 4 (13.79%) Incident Management
3 3 (10.34%) Problem Management
3 3 (10.34%) Service Management
4 2 (6.90%) Business Analysis
4 2 (6.90%) Project Management
4 2 (6.90%) Root Cause Analysis
5 1 (3.45%) Coaching
5 1 (3.45%) Document Management
5 1 (3.45%) Mentoring
5 1 (3.45%) Virtual Environments
Qualifications
1 2 (6.90%) MCP
1 2 (6.90%) Microsoft Certification
2 1 (3.45%) Degree
2 1 (3.45%) ITIL Certification
2 1 (3.45%) ITIL Foundation Certificate
2 1 (3.45%) MCDST
2 1 (3.45%) MCITP
2 1 (3.45%) MCSE
2 1 (3.45%) MOS
Quality Assurance & Compliance
1 4 (13.79%) SLA
2 1 (3.45%) QA
System Software
1 16 (55.17%) Active Directory
2 3 (10.34%) VMware Infrastructure
3 1 (3.45%) vSphere
Systems Management
1 1 (3.45%) SCCM
1 1 (3.45%) SCSM
Vendors
1 9 (31.03%) Microsoft
2 6 (20.69%) Citrix
3 4 (13.79%) VMware
4 2 (6.90%) Remedy
4 2 (6.90%) ServiceNow
5 1 (3.45%) BMC
5 1 (3.45%) Dell
5 1 (3.45%) Google
5 1 (3.45%) Lotus
5 1 (3.45%) Samsung
City, London
TEKsystems
Rate: £100 - £120 per day
Posted: 21 hours ago