City of London Service Desk Analyst Contracts

The table below looks at the demand for the Service Desk Analyst role in IT contracts within the City of London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 6 October 2008 with a comparison to the same period last year.

Service Desk Analyst
Location Aberdeen Aberdeenshire Andover Basingstoke Bath Bellshill Berkshire Birmingham Blackburn Bristol Buckinghamshire Camberley Cambridge Cambridgeshire Cardiff Channel Islands Chelmsford Chertsey City of London Coventry Crawley Derby Derbyshire Docklands, London Dorking Dudley East Midlands East of England Eastleigh Edinburgh England Essex Gatwick Glasgow Gloucester Gloucestershire Hampshire Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Kingswinford Lancashire Leeds Leicester Leicestershire Liverpool Livingston London Lutterworth Manchester Merseyside Milton Keynes Newcastle Newcastle Upon Tyne Norfolk North East North Lanarkshire North West North Yorkshire Northumberland Norwich Nottingham Nottinghamshire Portsmouth Preston Reading Redhill Reigate Romford Rugby Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Suffolk Surrey Swindon Telford Tyne and Wear UK Wales Warwick Warwickshire West Lothian West Midlands West Sussex West Yorkshire Wiltshire Wokingham Wolverhampton Worthing Yeovil Yorkshire	3 months to 6 Oct 2008	Same period last year
Rank	150	163
Rank change on same period last year	+13
Matching contract IT job ads	57	34
As % of all UK contract IT job ads sampled	0.080 %	0.034 %
As % of the category below	0.782 %	0.518 %
Daily rates quoted	16	5
Average minimum daily rate	£201	£176
Average daily rate	£216	£176
% change on same period last year	+22.95 %
Average maximum daily rate	£232	£176
UK excluding London average daily rate	£103	£117
% change on same period last year	-11.33 %
Hourly rates quoted	31	9
Average minimum hourly rate	£18.19	£17.33
Average hourly rate	£19.08	£18.06
% change on same period last year	+5.67 %
Average maximum hourly rate	£19.97	£18.78
UK excluding London average hourly rate	£13.33	£12.25
% change on same period last year	+8.79 %
Job Titles City of London
Matching contract IT job ads	7288	6569
As % of all UK contract IT job ads sampled	10.18 %	6.600 %
Daily rates quoted	3959	2701
Average minimum daily rate	£409	£441
Average daily rate	£445	£470
% change on same period last year	-5.24 %
Average maximum daily rate	£481	£498
UK excluding London average daily rate	£353	£353
% change on same period last year	+0.09 %
Hourly rates quoted	312	239
Average minimum hourly rate	£22.72	£22.83
Average hourly rate	£24.56	£24.12
% change on same period last year	+1.79 %
Average maximum hourly rate	£26.40	£25.42
UK excluding London average hourly rate	£23.74	£25.24
% change on same period last year	-5.93 %
Service Desk Analyst London

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Desk Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 6 October 2008.

Service Desk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 6 October 2008.

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 6 October 2008, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 54 (52.43 %) Windows 2 40 (38.83 %) MS Office 3 36 (34.95 %) Blackberry 3 36 (34.95 %) Banking 4 34 (33.01 %) Finance 5 32 (31.07 %) Microsoft 6 30 (29.13 %) MS Excel 7 29 (28.16 %) ITIL 8 28 (27.18 %) Remedy 9 24 (23.30 %) Windows 2000 10 22 (21.36 %) Law 11 21 (20.39 %) Windows XP 12 20 (19.42 %) Citrix 12 20 (19.42 %) MS Exchange 12 20 (19.42 %) Microsoft Certification

13 18 (17.48 %) Active Directory 14 17 (16.50 %) Investment Banking 15 16 (15.53 %) Document Management 15 16 (15.53 %) Windows Server 2003 16 14 (13.59 %) MCSE 16 14 (13.59 %) MS PowerPoint 17 11 (10.68 %) Lotus 18 10 (9.709 %) Reuters 18 10 (9.709 %) Bloomberg 18 10 (9.709 %) Legal 19 9 (8.738 %) Lotus Notes 19 9 (8.738 %) MCP 19 9 (8.738 %) Derivative 19 9 (8.738 %) Fixed Income 20 8 (7.767 %) Hummingbird

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 6 October 2008, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 5 (4.854 %) Application Packaging	Application Platforms 1 20 (19.42 %) MS Exchange 2 9 (8.738 %) Lotus Notes 3 2 (1.942 %) Documentum 4 1 (0.971 %) CMS 4 1 (0.971 %) Exchange Server 2003 4 1 (0.971 %) IIS
Applications 1 40 (38.83 %) MS Office 2 30 (29.13 %) MS Excel 3 14 (13.59 %) MS PowerPoint 4 2 (1.942 %) MS Visio	Business Applications 1 2 (1.942 %) assyst
Communications & Networking 1 6 (5.825 %) LAN 1 6 (5.825 %) WAN 2 4 (3.883 %) SMTP 3 3 (2.913 %) IP Telephony 4 2 (1.942 %) Cisco IPT 4 2 (1.942 %) VPN 4 2 (1.942 %) DNS 5 1 (0.971 %) SSL 5 1 (0.971 %) DHCP 5 1 (0.971 %) HTTP	General 1 36 (34.95 %) Banking 2 34 (33.01 %) Finance 3 22 (21.36 %) Law 4 17 (16.50 %) Investment Banking 5 10 (9.709 %) Legal 6 4 (3.883 %) Financial Institution 7 2 (1.942 %) Front Office 7 2 (1.942 %) Insurance 8 1 (0.971 %) Back Office 8 1 (0.971 %) Education 8 1 (0.971 %) Retail
Miscellaneous 1 36 (34.95 %) Blackberry 2 9 (8.738 %) Fixed Income 2 9 (8.738 %) Derivative 3 6 (5.825 %) Italian Language 4 5 (4.854 %) Spanish Language 5 3 (2.913 %) Japanese Language 6 1 (0.971 %) German Language 6 1 (0.971 %) Management Information System	Operating Systems 1 54 (52.43 %) Windows 2 24 (23.30 %) Windows 2000 3 21 (20.39 %) Windows XP 4 16 (15.53 %) Windows Server 2003 5 6 (5.825 %) UNIX 5 6 (5.825 %) Windows NT 6 4 (3.883 %) Linux
Processes & Methodologies 1 29 (28.16 %) ITIL 2 16 (15.53 %) Document Management 3 5 (4.854 %) Asset Management 4 3 (2.913 %) Investment Management 5 2 (1.942 %) Time Management 5 2 (1.942 %) Project Management 6 1 (0.971 %) Service Management 6 1 (0.971 %) Change Management 6 1 (0.971 %) CRM 6 1 (0.971 %) Content Management 6 1 (0.971 %) Incident Management 6 1 (0.971 %) SC Cleared 6 1 (0.971 %) DV Cleared 6 1 (0.971 %) Security Cleared	Qualifications 1 20 (19.42 %) Microsoft Certification 2 14 (13.59 %) MCSE 3 9 (8.738 %) MCP 4 5 (4.854 %) ITIL Certification 5 3 (2.913 %) Degree 5 3 (2.913 %) MCSA 5 3 (2.913 %) CCNA 5 3 (2.913 %) Cisco Certification
Quality Assurance & Compliance 1 3 (2.913 %) SLA	System Software 1 18 (17.48 %) Active Directory 2 6 (5.825 %) Terminal Server
Systems Management 1 7 (6.796 %) Systems Management Server (SMS)	Vendors 1 32 (31.07 %) Microsoft 2 28 (27.18 %) Remedy 3 20 (19.42 %) Citrix 4 11 (10.68 %) Lotus 5 10 (9.709 %) Reuters 5 10 (9.709 %) Bloomberg 6 8 (7.767 %) Hummingbird 7 5 (4.854 %) Cisco 7 5 (4.854 %) Interwoven 8 4 (3.883 %) Novell 9 2 (1.942 %) Apple 10 1 (0.971 %) SAP 10 1 (0.971 %) Fujitsu 10 1 (0.971 %) Peregrine 10 1 (0.971 %) Adobe 10 1 (0.971 %) HP 10 1 (0.971 %) Dell