The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 168 134 177
Rank change year-on-year
-34 +43
Contract jobs requiring a Service Desk Analyst 33 69 30
As % of all contract IT jobs located in the City of London 0.60% 1.10% 0.47%
As % of the Job Titles category 0.65% 1.19% 0.51%
Number of daily rates quoted 18 36 9
Average daily rate
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£181 £185 £180
Average daily rate % change year-on-year
-2.02% +2.77%
90% offered a daily rate of more than £139 £110 £158
10% offered a daily rate of more than £217 £215 £191
UK excluding London average daily rate £121 £110 £100
% change year-on-year
+9.54% +10.00%
Number of hourly rates quoted 8 14 10
Average hourly rate £13.00 £13.25 £17.50
Average hourly rate % change year-on-year
-1.88% -24.28%
90% offered a hourly rate of more than £10.50 £11.65 £13.92
10% offered a hourly rate of more than £21.75 £20.35 £120.75
UK excluding London average hourly rate £12.50 £13.58 £12.00
% change year-on-year
-7.96% +13.18%
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5096 5792 5931
As % of all contract IT jobs located in the City of London 93.01% 92.57% 92.88%
Number of daily rates quoted 3863 4236 4342
Average daily rate £450 £438 £450
Average daily rate % change year-on-year
+2.85% -2.77%
90% offered a daily rate of more than £290 £275 £275
10% offered a daily rate of more than £600 £605 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 81 81 121
Average hourly rate £17.98 £19.00 £19.00
Average hourly rate % change year-on-year
-5.36% -
90% offered a hourly rate of more than £12.50 £12.00 £11.50
10% offered a hourly rate of more than £28.16 £42.00 £135.00
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

Service Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Daily Rate Trend in the City of London

Service Desk Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 1 May 2015.

Service Desk Analyst Daily Rate Histogram in the City of London

Service Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Hourly Rate Trend in the City of London

Service Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 1 May 2015, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 50 (67.57%) Windows
2 35 (47.30%) MS Office
2 35 (47.30%) Microsoft
3 34 (45.95%) Active Directory
4 28 (37.84%) ITIL
5 24 (32.43%) Windows 7
6 22 (29.73%) Blackberry
7 20 (27.03%) Windows XP
7 20 (27.03%) VPN
8 17 (22.97%) Incident Management
9 16 (21.62%) MS Excel
9 16 (21.62%) Wireless
10 14 (18.92%) Citrix
11 13 (17.57%) Finance
12 11 (14.86%) Cisco
12 11 (14.86%) LAN
13 10 (13.51%) Internet
13 10 (13.51%) Banking
13 10 (13.51%) Video Conferencing
14 9 (12.16%) Lync
14 9 (12.16%) Dodd-Frank
14 9 (12.16%) Blackberry Enterprise Server
14 9 (12.16%) Sarbanes-Oxley
14 9 (12.16%) Remedy
14 9 (12.16%) SLA
14 9 (12.16%) MS Exchange
15 8 (10.81%) A+ Certification
15 8 (10.81%) Investment Banking
16 7 (9.46%) Altiris
16 7 (9.46%) IP Telephony

Service Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 1 May 2015, IT contractor jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.16%) Lync
1 9 (12.16%) Blackberry Enterprise Server
1 9 (12.16%) MS Exchange
2 3 (4.05%) Exchange Server 2010
2 3 (4.05%) SharePoint
3 2 (2.70%) Exchange Server 2007
Applications
1 35 (47.30%) MS Office
2 16 (21.62%) MS Excel
3 1 (1.35%) MS Visio
Business Applications
1 7 (9.46%) assyst
Cloud Services
1 4 (5.41%) Google Cloud Platform
2 2 (2.70%) Google Apps
Communications & Networking
1 20 (27.03%) VPN
2 16 (21.62%) Wireless
3 11 (14.86%) LAN
4 10 (13.51%) Internet
5 7 (9.46%) IP Telephony
5 7 (9.46%) Cisco IPT
6 2 (2.70%) Wi-Fi
6 2 (2.70%) TCP/IP
7 1 (1.35%) Cisco IOS
7 1 (1.35%) DNS
7 1 (1.35%) VoIP
7 1 (1.35%) WAN
7 1 (1.35%) DHCP
7 1 (1.35%) HTTP
Development Applications
1 1 (1.35%) Visual Studio
General
1 13 (17.57%) Finance
2 10 (13.51%) Banking
3 8 (10.81%) Investment Banking
4 7 (9.46%) Law
4 7 (9.46%) Financial Institution
5 5 (6.76%) Legal
6 3 (4.05%) Telecoms
7 2 (2.70%) Retail
8 1 (1.35%) French Language
Libraries, Frameworks & Software Standards
1 1 (1.35%) COM
Miscellaneous
1 22 (29.73%) Blackberry
2 10 (13.51%) Video Conferencing
3 7 (9.46%) Handset
3 7 (9.46%) Hedge funds
4 6 (8.11%) NHS
5 3 (4.05%) iPhone
5 3 (4.05%) Smartphone
6 1 (1.35%) Fat Client
6 1 (1.35%) Thin Client
6 1 (1.35%) VLE
6 1 (1.35%) Management Information System
Operating Systems
1 50 (67.57%) Windows
2 24 (32.43%) Windows 7
3 20 (27.03%) Windows XP
4 3 (4.05%) Mac OS
4 3 (4.05%) Android
5 2 (2.70%) Windows Server 2003
5 2 (2.70%) Windows Server 2008
5 2 (2.70%) Apple iOS
6 1 (1.35%) Windows 8
6 1 (1.35%) Windows Server 2012
6 1 (1.35%) Mac OS X
Processes & Methodologies
1 28 (37.84%) ITIL
2 17 (22.97%) Incident Management
3 7 (9.46%) Software Deployment
4 3 (4.05%) Document Management
5 2 (2.70%) Service Management
6 1 (1.35%) Service Desk Management
6 1 (1.35%) Continuous Improvement
6 1 (1.35%) OpenUP
6 1 (1.35%) Business Intelligence
6 1 (1.35%) Asset Management
6 1 (1.35%) Service Delivery
6 1 (1.35%) ITSM
Programming Languages
1 1 (1.35%) SQL
Qualifications
1 8 (10.81%) A+ Certification
2 5 (6.76%) Microsoft Certification
2 5 (6.76%) MOS
3 4 (5.41%) MCSE
3 4 (5.41%) MCSA
3 4 (5.41%) Security Cleared
4 2 (2.70%) ITIL Certification
4 2 (2.70%) MCTS
5 1 (1.35%) DV Cleared
5 1 (1.35%) MCP
Quality Assurance & Compliance
1 9 (12.16%) Dodd-Frank
1 9 (12.16%) Sarbanes-Oxley
1 9 (12.16%) SLA
System Software
1 34 (45.95%) Active Directory
Systems Management
1 3 (4.05%) SCCM
2 2 (2.70%) Symantec Enterprise Vault
3 1 (1.35%) Casper Suite
3 1 (1.35%) DameWare
Vendors
1 35 (47.30%) Microsoft
2 14 (18.92%) Citrix
3 11 (14.86%) Cisco
4 9 (12.16%) Remedy
5 7 (9.46%) Altiris
6 6 (8.11%) Google
7 4 (5.41%) Apple
8 3 (4.05%) ServiceNow
9 2 (2.70%) Symantec
9 2 (2.70%) IPFX
9 2 (2.70%) Verint
10 1 (1.35%) Adobe
10 1 (1.35%) VMware
City of London
Interquest - IQ ESM
Rate: £110 per day
Posted: 9 days ago
City of London
Venturi
Rate: £20 - £21 per hour
Posted: 19 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £120 - £160 per day
Posted: 25 days ago