The statistics below represent IT contracts advertised across the City of London region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
London / City of London
Rank 132 140 146
Rank change year-on-year
+8 +6
Contract jobs requiring a Service Desk Analyst 16 19 43
As % of all contract IT jobs located in the City of London 0.55% 0.59% 0.84%
As % of the Job Titles category 0.58% 0.62% 0.87%
Number of daily rates quoted 12 8 22
Median daily rate £148 £130 £165
Median daily rate % change year-on-year
+13.46% -21.21%
90% offered a daily rate of more than £100 £115 £141
10% offered a daily rate of more than £186 £169 £215
UK excluding London median daily rate £125 £130 £125
% change year-on-year
-3.84% +4.00%
Number of hourly rates quoted 0 9 13
Median hourly rate - £12.00 £19.50
Median hourly rate % change year-on-year
- -38.46%
UK excluding London median hourly rate £12.00 £12.91 £12.40
% change year-on-year
-7.01% +4.07%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
2772 3062 4915
As % of all contract IT jobs located in the City of London 95.03% 95.48% 95.60%
Number of daily rates quoted 2195 2417 3762
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £310 £300 £275
10% offered a daily rate of more than £630 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 28 46 73
Median hourly rate £19.00 £19.50 £17.87
Median hourly rate % change year-on-year
-2.56% +9.15%
90% offered a hourly rate of more than £13.10 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £53.00 £27.37
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Service Desk Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Daily Rate Trend in the City of London

Service Desk Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Hourly Rate Trend in the City of London

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 February 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Service Desk Analyst in the job title.

1 20 (68.97%) MS Office
1 20 (68.97%) Windows
2 16 (55.17%) Windows 7
3 13 (44.83%) Active Directory
4 11 (37.93%) ITIL
5 9 (31.03%) Citrix
5 9 (31.03%) Law
6 8 (27.59%) MOS
6 8 (27.59%) Blackberry
7 7 (24.14%) Windows Server
7 7 (24.14%) Microsoft
7 7 (24.14%) iPhone
8 5 (17.24%) MS Excel
9 4 (13.79%) MS Exchange
9 4 (13.79%) IBM Notes
9 4 (13.79%) DHCP
9 4 (13.79%) TCP/IP
9 4 (13.79%) DNS
9 4 (13.79%) Lotus
9 4 (13.79%) Legal
10 3 (10.34%) Document Management
10 3 (10.34%) Enterprise Software
10 3 (10.34%) Office 365
10 3 (10.34%) Service Delivery
10 3 (10.34%) SharePoint
11 2 (6.90%) HP
11 2 (6.90%) Blackberry Enterprise Server
11 2 (6.90%) Reuters
11 2 (6.90%) Bloomberg
11 2 (6.90%) Remedy

Service Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.79%) IBM Notes
1 4 (13.79%) MS Exchange
2 3 (10.34%) SharePoint
3 2 (6.90%) Blackberry Enterprise Server
3 2 (6.90%) SharePoint 2013
4 1 (3.45%) Exchange Server 2010
Applications
1 20 (68.97%) MS Office
2 5 (17.24%) MS Excel
3 1 (3.45%) MS PowerPoint
Cloud Services
1 3 (10.34%) Office 365
Communications & Networking
1 4 (13.79%) DHCP
1 4 (13.79%) DNS
1 4 (13.79%) TCP/IP
2 1 (3.45%) HTTPS
2 1 (3.45%) VoIP
2 1 (3.45%) VPN
General
1 9 (31.03%) Law
2 4 (13.79%) Legal
3 2 (6.90%) Finance
3 2 (6.90%) French Language
3 2 (6.90%) Telecoms
Miscellaneous
1 8 (27.59%) Blackberry
2 7 (24.14%) iPhone
3 3 (10.34%) Enterprise Software
4 2 (6.90%) Data Structures
5 1 (3.45%) Analytical Skills
5 1 (3.45%) Management Information System
5 1 (3.45%) NHS
Operating Systems
1 20 (68.97%) Windows
2 16 (55.17%) Windows 7
3 7 (24.14%) Windows Server
4 1 (3.45%) Windows 10
4 1 (3.45%) Windows 8
4 1 (3.45%) Windows Server 2003
4 1 (3.45%) Windows Vista
Processes & Methodologies
1 11 (37.93%) ITIL
2 3 (10.34%) Document Management
2 3 (10.34%) Service Delivery
3 1 (3.45%) Service Management
3 1 (3.45%) Workflow
Qualifications
1 8 (27.59%) MOS
2 2 (6.90%) Degree
3 1 (3.45%) ITIL Certification
3 1 (3.45%) Security Cleared
System Software
1 13 (44.83%) Active Directory
2 1 (3.45%) Virtual Servers
Systems Management
1 2 (6.90%) SCCM
Vendors
1 9 (31.03%) Citrix
2 7 (24.14%) Microsoft
3 4 (13.79%) Lotus
4 2 (6.90%) Altiris
4 2 (6.90%) Bloomberg
4 2 (6.90%) HP
4 2 (6.90%) MobileIron
4 2 (6.90%) Remedy
4 2 (6.90%) Reuters
5 1 (3.45%) Cisco
City, London
Complete Tech Limited
Rate: From £200 to £260 per day
Posted: 22 hours ago