The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 234 263 269
Rank change year-on-year
+29 +6
Permanent jobs requiring a Service Desk Analyst 68 79 59
As % of all permanent IT jobs located in the City of London 0.68% 0.63% 0.50%
As % of the Job Titles category 0.73% 0.68% 0.54%
Number of salaries quoted 64 76 47
Average salary £28,500 £27,500 £25,500
Average salary % change year-on-year
+3.63% +7.84%
90% offered a salary of more than £21,500 £20,500 £22,500
10% offered a salary of more than £36,750 £35,000 £30,500
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9253 11693 10940
As % of all permanent IT jobs located in the City of London 92.19% 92.56% 93.15%
Number of salaries quoted 7934 9898 9425
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,000 £32,500 £33,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Salary Trend in the City of London

Service Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 22 May 2015.

Service Desk Analyst Salary Histogram in the City of London

Service Desk Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 22 May 2015, IT jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 96 (66.21%) Windows
2 91 (62.76%) MS Office
3 85 (58.62%) Microsoft
4 83 (57.24%) Active Directory
5 58 (40.00%) ITIL
6 55 (37.93%) Finance
7 52 (35.86%) Windows 7
8 49 (33.79%) MS Excel
8 49 (33.79%) MS Exchange
9 43 (29.66%) SLA
10 40 (27.59%) Windows XP
11 36 (24.83%) Citrix
12 29 (20.00%) Blackberry
13 26 (17.93%) Blackberry Enterprise Server
13 26 (17.93%) Reuters
13 26 (17.93%) Bloomberg
13 26 (17.93%) Degree
14 23 (15.86%) Microsoft Certification
15 21 (14.48%) VMware
16 20 (13.79%) VPN
16 20 (13.79%) Exchange Server 2010
17 19 (13.10%) MCP
18 18 (12.41%) Management Information System
19 17 (11.72%) Law
19 17 (11.72%) Problem Management
19 17 (11.72%) MCSE
19 17 (11.72%) Internet
19 17 (11.72%) Windows Server 2008
20 15 (10.34%) Banking
20 15 (10.34%) Legal

Service Desk Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 22 May 2015, IT jobs across the City of London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (33.79%) MS Exchange
2 26 (17.93%) Blackberry Enterprise Server
3 20 (13.79%) Exchange Server 2010
4 10 (6.90%) Lync
5 9 (6.21%) Exchange Server 2013
6 8 (5.52%) Exchange Server 2003
7 5 (3.45%) Exchange Server 2007
7 5 (3.45%) SharePoint
8 3 (2.07%) WorkSite
9 1 (0.69%) IBM Notes
Applications
1 91 (62.76%) MS Office
2 49 (33.79%) MS Excel
3 2 (1.38%) MS PowerPoint
4 1 (0.69%) Adobe Creative Suite
Business Applications
1 2 (1.38%) Remedy ITSM
1 2 (1.38%) Eikon
1 2 (1.38%) assyst
Cloud Services
1 2 (1.38%) Office 365
2 1 (0.69%) Google Apps
Communications & Networking
1 20 (13.79%) VPN
2 17 (11.72%) Internet
3 11 (7.59%) Network Security
4 10 (6.90%) WAN
4 10 (6.90%) DHCP
4 10 (6.90%) LAN
5 7 (4.83%) IP Telephony
5 7 (4.83%) TCP/IP
6 6 (4.14%) VoIP
7 5 (3.45%) Firewall
7 5 (3.45%) DNS
8 2 (1.38%) Cisco IOS
8 2 (1.38%) Wireless
8 2 (1.38%) SAN
9 1 (0.69%) Intranet
Database & Business Intelligence
1 2 (1.38%) SQL Server 2005
1 2 (1.38%) SQL Server 2000
1 2 (1.38%) SQLPlus
1 2 (1.38%) SQL Server
1 2 (1.38%) Oracle Database
1 2 (1.38%) SQL Server 2008
General
1 55 (37.93%) Finance
2 17 (11.72%) Law
3 15 (10.34%) Banking
3 15 (10.34%) Legal
4 7 (4.83%) Financial Institution
5 6 (4.14%) Telecoms
6 4 (2.76%) Investment Banking
7 2 (1.38%) Manufacturing
8 1 (0.69%) Retail
Miscellaneous
1 29 (20.00%) Blackberry
2 18 (12.41%) Management Information System
3 14 (9.66%) Mathematics
3 14 (9.66%) Hedge funds
4 13 (8.97%) CMDB
5 9 (6.21%) Computer Science
6 7 (4.83%) Analytical Skills
7 6 (4.14%) iPhone
8 4 (2.76%) Smartphone
9 3 (2.07%) Handset
10 2 (1.38%) Thin Client
10 2 (1.38%) Fat Client
11 1 (0.69%) PDA
Operating Systems
1 96 (66.21%) Windows
2 52 (35.86%) Windows 7
3 40 (27.59%) Windows XP
4 17 (11.72%) Windows Server 2008
5 10 (6.90%) Windows Server 2003
6 5 (3.45%) Android
7 4 (2.76%) Windows Vista
7 4 (2.76%) Windows Mobile
8 2 (1.38%) UNIX
8 2 (1.38%) Solaris
8 2 (1.38%) Linux
8 2 (1.38%) Windows 8
8 2 (1.38%) Windows Server 2012
9 1 (0.69%) Mac OS
9 1 (0.69%) Mac OS X
Processes & Methodologies
1 58 (40.00%) ITIL
2 17 (11.72%) Problem Management
3 10 (6.90%) Incident Management
4 9 (6.21%) Service Management
5 4 (2.76%) ITIL V3
5 4 (2.76%) Low Latency
5 4 (2.76%) PRINCE2
5 4 (2.76%) BCP
5 4 (2.76%) Asset Management
5 4 (2.76%) ITSM
5 4 (2.76%) Disaster Recovery
5 4 (2.76%) Information Security
6 2 (1.38%) Systems Analysis
6 2 (1.38%) Change Management
6 2 (1.38%) Mentoring
6 2 (1.38%) Software Asset Management
6 2 (1.38%) ITIL V2
6 2 (1.38%) Software Deployment
6 2 (1.38%) Time Management
7 1 (0.69%) Investment Management
Programming Languages
1 2 (1.38%) PL/SQL
1 2 (1.38%) SQL
Qualifications
1 26 (17.93%) Degree
2 23 (15.86%) Microsoft Certification
3 19 (13.10%) MCP
4 17 (11.72%) MCSE
5 10 (6.90%) MOS
6 9 (6.21%) CCNA
6 9 (6.21%) Cisco Certification
7 6 (4.14%) MCSA
8 5 (3.45%) MCITP
8 5 (3.45%) ITIL Certification
9 3 (2.07%) MCTS
10 2 (1.38%) A+ Certification
10 2 (1.38%) CCA
10 2 (1.38%) Citrix Certification
10 2 (1.38%) HND
10 2 (1.38%) CCIE
10 2 (1.38%) CCNP
10 2 (1.38%) Security Cleared
11 1 (0.69%) SC Cleared
11 1 (0.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 43 (29.66%) SLA
System Software
1 83 (57.24%) Active Directory
2 10 (6.90%) VMware Infrastructure
3 7 (4.83%) XenApp
4 2 (1.38%) VMware ESX
4 2 (1.38%) XenServer
4 2 (1.38%) XenDesktop
5 1 (0.69%) Hyper-V
5 1 (0.69%) Microsoft Virtual Server
5 1 (0.69%) Citrix Presentation Server
Systems Management
1 7 (4.83%) SCCM
2 2 (1.38%) McAfee ePO
3 1 (0.69%) Windows Intune
Vendors
1 85 (58.62%) Microsoft
2 36 (24.83%) Citrix
3 26 (17.93%) Reuters
3 26 (17.93%) Bloomberg
4 21 (14.48%) VMware
5 13 (8.97%) Cisco
6 11 (7.59%) Avaya
7 6 (4.14%) McAfee
8 4 (2.76%) F5
8 4 (2.76%) Sophos
9 3 (2.07%) Remedy
9 3 (2.07%) Altiris
9 3 (2.07%) AppSense
10 2 (1.38%) Apple
10 2 (1.38%) CheckPoint
10 2 (1.38%) Lotus
10 2 (1.38%) Oracle
10 2 (1.38%) ServiceNow
11 1 (0.69%) Meraki
11 1 (0.69%) LexisNexis
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 21 hours ago
City, London
Networking People
Posted: 21 hours ago
City, London
ComputAppoint
Salary: £35000 per annum
Posted: Yesterday
City of London
Hays IT - Uk Posting account
Salary: £200.00 per annum
Posted: 3 days ago
City, London
Quant Capital
Salary: From £25,000 to £30,000 per annum + bonus and benefits
Posted: 3 days ago
City, London
Coal IT Services
Salary: From £22,000 to £26,500 per annum + Bonus & Excellent Benefits Package
Posted: 4 days ago
City, London
I.T. Skillfinder
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: 4 days ago
City, London
Quant Capital
Salary: From £25,000 to £28,000 per annum + bonus and benefits
Posted: 5 days ago
City of London
UK Mission Enterprise
Salary: £25000 - £35000 per annum
Posted: 10 days ago