The statistics below represent IT jobs advertised across the City of London region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 216 248 270
Rank change year-on-year
+32 +22
Permanent jobs requiring a Service Desk Analyst 46 62 82
As % of all permanent IT jobs located in the City of London 0.74% 0.59% 0.66%
As % of the Job Titles category 0.77% 0.62% 0.69%
Number of salaries quoted 42 57 76
Median salary £30,000 £30,000 £27,250
Median salary % change year-on-year
- +10.09%
90% offered a salary of more than £25,000 £22,800 £22,000
10% offered a salary of more than £33,500 £35,000 £35,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6006 10006 11810
As % of all permanent IT jobs located in the City of London 96.03% 95.11% 95.14%
Number of salaries quoted 5473 8578 9872
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £82,500 £77,500 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Salary Trend in the City of London

Service Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 29 July 2016.

Service Desk Analyst Salary Histogram in the City of London

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Analyst in the job title.

1 69 (76.67%) Windows
2 67 (74.44%) Active Directory
3 60 (66.67%) Microsoft
4 57 (63.33%) ITIL
5 50 (55.56%) MS Office
6 36 (40.00%) Citrix
7 35 (38.89%) Windows 7
8 31 (34.44%) MS Excel
9 26 (28.89%) Finance
10 24 (26.67%) Blackberry
10 24 (26.67%) MS Exchange
11 17 (18.89%) Legal
11 17 (18.89%) Exchange Server 2010
12 16 (17.78%) Law
12 16 (17.78%) Microsoft Certification
12 16 (17.78%) SLA
13 15 (16.67%) MCP
13 15 (16.67%) Blackberry Enterprise Server
13 15 (16.67%) SCCM
13 15 (16.67%) Incident Management
14 13 (14.44%) MCSE
14 13 (14.44%) LAN
14 13 (14.44%) Cisco
15 12 (13.33%) TCP/IP
15 12 (13.33%) WAN
15 12 (13.33%) iPhone
16 11 (12.22%) iManage
17 10 (11.11%) Office 365
17 10 (11.11%) MS PowerPoint
18 9 (10.00%) Service Management

Service Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (26.67%) MS Exchange
2 17 (18.89%) Exchange Server 2010
3 15 (16.67%) Blackberry Enterprise Server
4 9 (10.00%) Exchange Server 2013
5 5 (5.56%) Office Communications Server
6 4 (4.44%) Exchange Server 2007
7 3 (3.33%) Skype for Business
8 2 (2.22%) Exchange Server 2003
8 2 (2.22%) SharePoint
Applications
1 50 (55.56%) MS Office
2 31 (34.44%) MS Excel
3 10 (11.11%) MS PowerPoint
Business Applications
1 1 (1.11%) Eikon
Cloud Services
1 10 (11.11%) Office 365
2 1 (1.11%) SaaS
Communications & Networking
1 13 (14.44%) LAN
2 12 (13.33%) TCP/IP
2 12 (13.33%) WAN
3 9 (10.00%) DHCP
3 9 (10.00%) DNS
3 9 (10.00%) VPN
4 6 (6.67%) Internet
5 4 (4.44%) IP Telephony
6 3 (3.33%) Network Security
7 2 (2.22%) VoIP
8 1 (1.11%) Wi-Fi
General
1 26 (28.89%) Finance
2 17 (18.89%) Legal
3 16 (17.78%) Law
4 6 (6.67%) Banking
4 6 (6.67%) Financial Institution
5 3 (3.33%) German Language
5 3 (3.33%) Italian Language
5 3 (3.33%) Retail
5 3 (3.33%) Telecoms
6 1 (1.11%) Back Office
6 1 (1.11%) Electronics
6 1 (1.11%) French Language
6 1 (1.11%) Manufacturing
Miscellaneous
1 24 (26.67%) Blackberry
2 12 (13.33%) iPhone
3 8 (8.89%) iPad
4 7 (7.78%) Management Information System
4 7 (7.78%) Video Conferencing
5 5 (5.56%) Hedge funds
6 4 (4.44%) Analytical Skills
7 3 (3.33%) Client/Server
7 3 (3.33%) Mathematics
7 3 (3.33%) Smartphone
8 2 (2.22%) Fat Client
8 2 (2.22%) Handset
8 2 (2.22%) Thin Client
9 1 (1.11%) Computer Science
9 1 (1.11%) Digital Media
9 1 (1.11%) Enterprise Storage
9 1 (1.11%) Fintech
9 1 (1.11%) Statistics
Operating Systems
1 69 (76.67%) Windows
2 35 (38.89%) Windows 7
3 8 (8.89%) Windows Server
4 7 (7.78%) Windows Server 2008
4 7 (7.78%) Windows XP
5 5 (5.56%) Windows Server 2012
6 4 (4.44%) Android
6 4 (4.44%) Windows Mobile
6 4 (4.44%) Windows Server 2003
7 3 (3.33%) Mac OS X
7 3 (3.33%) Windows 10
7 3 (3.33%) Windows 8
7 3 (3.33%) Windows Vista
8 1 (1.11%) Unix
Processes & Methodologies
1 57 (63.33%) ITIL
2 15 (16.67%) Incident Management
3 9 (10.00%) Document Management
3 9 (10.00%) Service Management
4 8 (8.89%) Service Delivery
5 5 (5.56%) Change Management
5 5 (5.56%) Information Security
5 5 (5.56%) ITIL V3
5 5 (5.56%) Problem Management
6 4 (4.44%) Asset Management
6 4 (4.44%) BCP
6 4 (4.44%) CRM
6 4 (4.44%) Disaster Recovery
6 4 (4.44%) Mentoring
7 3 (3.33%) Change Control
7 3 (3.33%) ITSM
7 3 (3.33%) Workflow
8 2 (2.22%) Line Management
8 2 (2.22%) SEO
8 2 (2.22%) Software License Management
Programming Languages
1 5 (5.56%) C
Qualifications
1 16 (17.78%) Microsoft Certification
2 15 (16.67%) MCP
3 13 (14.44%) MCSE
4 8 (8.89%) CCNA
4 8 (8.89%) Cisco Certification
5 6 (6.67%) MCITP
5 6 (6.67%) MCSA
6 5 (5.56%) ITIL Certification
7 3 (3.33%) MCDST
7 3 (3.33%) MOS
8 2 (2.22%) Degree
8 2 (2.22%) MCTS
9 1 (1.11%) CCNP
9 1 (1.11%) HNC
9 1 (1.11%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (17.78%) SLA
2 1 (1.11%) QA
System Software
1 67 (74.44%) Active Directory
2 6 (6.67%) Virtual Machines
3 4 (4.44%) VMware Infrastructure
4 3 (3.33%) Hyper-V
5 1 (1.11%) BitLocker
5 1 (1.11%) Microsoft App-V
5 1 (1.11%) XenDesktop
Systems Management
1 15 (16.67%) SCCM
2 5 (5.56%) SCOM
2 5 (5.56%) WSUS
3 2 (2.22%) Backup Exec
3 2 (2.22%) CA Spectrum
3 2 (2.22%) Nagios
3 2 (2.22%) NetBackup
3 2 (2.22%) Norton AntiVirus
4 1 (1.11%) Casper Suite
Vendors
1 60 (66.67%) Microsoft
2 36 (40.00%) Citrix
3 13 (14.44%) Cisco
4 11 (12.22%) iManage
5 7 (7.78%) Bloomberg
6 5 (5.56%) VMware
7 3 (3.33%) Apple
7 3 (3.33%) Google
8 2 (2.22%) BT
8 2 (2.22%) CA
8 2 (2.22%) CheckPoint
8 2 (2.22%) FactSet
8 2 (2.22%) Intel Security
8 2 (2.22%) Mitel
8 2 (2.22%) Remedy
8 2 (2.22%) Reuters
8 2 (2.22%) Symantec
9 1 (1.11%) Adobe
9 1 (1.11%) ServiceNow
City, London
Sanderson
Salary: £30000.00 - £35000.00 per annum + great benefits + company
Posted: 19 hours ago
City, London
Harvey Nash plc
Salary: £28000 per annum
Posted: 2 days ago
City, London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum + bonus
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £18000 - £20000 per annum
Posted: 4 days ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum + Bonus & Benefits
Posted: 4 days ago
City, London
H&R Talent
Salary: From £27,000 to £35,000 per annum
Posted: 4 days ago