The statistics below represent IT jobs advertised across the City of London region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 210 254 270
Rank change year-on-year
+44 +16
Permanent jobs requiring a Service Desk Analyst 43 60 84
As % of all permanent IT jobs located in the City of London 0.68% 0.58% 0.65%
As % of the Job Titles category 0.71% 0.61% 0.68%
Number of salaries quoted 39 58 79
Median salary £29,000 £29,750 £27,000
Median salary % change year-on-year
-2.52% +10.18%
90% offered a salary of more than £22,500 £21,500 £21,000
10% offered a salary of more than £33,500 £35,000 £35,000
UK excluding London median salary £21,500 £22,000 £22,000
% change year-on-year
-2.27% -
Service Desk Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6022 9780 12299
As % of all permanent IT jobs located in the City of London 95.77% 94.73% 95.05%
Number of salaries quoted 5498 8377 10373
Median salary £57,500 £55,000 £53,000
Median salary % change year-on-year
+4.54% +3.77%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the City of London

Service Desk Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the City of London region.

Service Desk Analyst Salary Trend in the City of London

Service Desk Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the City of London region over the 3 months to 2 July 2016.

Service Desk Analyst Salary Histogram in the City of London

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 2 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Analyst in the job title.

1 66 (72.53%) Windows
1 66 (72.53%) Active Directory
2 58 (63.74%) Microsoft
3 53 (58.24%) ITIL
4 46 (50.55%) MS Office
5 33 (36.26%) Windows 7
6 31 (34.07%) Citrix
7 30 (32.97%) Finance
8 29 (31.87%) MS Excel
9 26 (28.57%) Blackberry
10 21 (23.08%) MS Exchange
11 18 (19.78%) Exchange Server 2010
12 17 (18.68%) Blackberry Enterprise Server
13 16 (17.58%) MCP
14 14 (15.38%) Microsoft Certification
15 13 (14.29%) SLA
15 13 (14.29%) Law
15 13 (14.29%) Legal
16 11 (12.09%) Bloomberg
16 11 (12.09%) TCP/IP
16 11 (12.09%) VPN
16 11 (12.09%) MCSE
16 11 (12.09%) LAN
16 11 (12.09%) SCCM
16 11 (12.09%) Incident Management
17 10 (10.99%) iPhone
17 10 (10.99%) WAN
17 10 (10.99%) Windows Server
17 10 (10.99%) Exchange Server 2013
18 9 (9.89%) Cisco Certification

Service Desk Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (23.08%) MS Exchange
2 18 (19.78%) Exchange Server 2010
3 17 (18.68%) Blackberry Enterprise Server
4 10 (10.99%) Exchange Server 2013
5 7 (7.69%) Office Communications Server
6 5 (5.49%) Exchange Server 2007
7 2 (2.20%) Exchange Server 2003
8 1 (1.10%) Skype for Business
Applications
1 46 (50.55%) MS Office
2 29 (31.87%) MS Excel
3 6 (6.59%) MS PowerPoint
Business Applications
1 1 (1.10%) Eikon
Cloud Services
1 7 (7.69%) Office 365
2 1 (1.10%) SaaS
Communications & Networking
1 11 (12.09%) LAN
1 11 (12.09%) TCP/IP
1 11 (12.09%) VPN
2 10 (10.99%) WAN
3 7 (7.69%) DHCP
3 7 (7.69%) DNS
4 6 (6.59%) Internet
5 4 (4.40%) IP Telephony
6 2 (2.20%) Network Security
6 2 (2.20%) VoIP
7 1 (1.10%) Intranet
7 1 (1.10%) Skype
7 1 (1.10%) Wi-Fi
General
1 30 (32.97%) Finance
2 13 (14.29%) Law
2 13 (14.29%) Legal
3 8 (8.79%) Banking
3 8 (8.79%) Financial Institution
4 4 (4.40%) Retail
5 3 (3.30%) German Language
5 3 (3.30%) Italian Language
5 3 (3.30%) Japanese Language
5 3 (3.30%) Telecoms
6 1 (1.10%) Back Office
6 1 (1.10%) Electronics
6 1 (1.10%) Investment Banking
6 1 (1.10%) Manufacturing
Miscellaneous
1 26 (28.57%) Blackberry
2 10 (10.99%) iPhone
3 9 (9.89%) Video Conferencing
4 7 (7.69%) Hedge funds
4 7 (7.69%) Management Information System
5 6 (6.59%) iPad
6 4 (4.40%) Analytical Skills
7 3 (3.30%) Fat Client
7 3 (3.30%) Mathematics
7 3 (3.30%) Thin Client
8 2 (2.20%) Smartphone
9 1 (1.10%) BYOD
9 1 (1.10%) Computer Science
9 1 (1.10%) Enterprise Storage
9 1 (1.10%) Handset
9 1 (1.10%) Statistics
Operating Systems
1 66 (72.53%) Windows
2 33 (36.26%) Windows 7
3 10 (10.99%) Windows Server
4 8 (8.79%) Windows Server 2008
4 8 (8.79%) Windows XP
5 5 (5.49%) Windows Server 2003
5 5 (5.49%) Windows Server 2012
6 4 (4.40%) Android
6 4 (4.40%) Windows Mobile
7 3 (3.30%) Mac OS X
7 3 (3.30%) Windows 10
7 3 (3.30%) Windows 8
8 1 (1.10%) Unix
8 1 (1.10%) Windows Vista
Processes & Methodologies
1 53 (58.24%) ITIL
2 11 (12.09%) Incident Management
3 9 (9.89%) Service Management
4 8 (8.79%) Service Delivery
5 7 (7.69%) Change Management
5 7 (7.69%) Document Management
5 7 (7.69%) Problem Management
6 5 (5.49%) Asset Management
6 5 (5.49%) Disaster Recovery
6 5 (5.49%) Information Security
6 5 (5.49%) ITIL V3
6 5 (5.49%) Mentoring
7 4 (4.40%) BCP
8 3 (3.30%) Change Control
8 3 (3.30%) Virtual Environments
9 2 (2.20%) CRM
9 2 (2.20%) SEO
9 2 (2.20%) Software License Management
10 1 (1.10%) ERP
10 1 (1.10%) Workflow
Programming Languages
1 5 (5.49%) C
2 1 (1.10%) Java
2 1 (1.10%) Shell Script
Qualifications
1 16 (17.58%) MCP
2 14 (15.38%) Microsoft Certification
3 11 (12.09%) MCSE
4 9 (9.89%) CCNA
4 9 (9.89%) Cisco Certification
5 6 (6.59%) ITIL Certification
6 5 (5.49%) MCITP
6 5 (5.49%) MCSA
7 2 (2.20%) Degree
7 2 (2.20%) MCDST
8 1 (1.10%) CCNP
8 1 (1.10%) HNC
8 1 (1.10%) MOS
8 1 (1.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 13 (14.29%) SLA
2 3 (3.30%) QA
System Software
1 66 (72.53%) Active Directory
2 8 (8.79%) Virtual Machines
3 6 (6.59%) VMware Infrastructure
4 3 (3.30%) Hyper-V
5 1 (1.10%) BitLocker
5 1 (1.10%) XenDesktop
Systems Management
1 11 (12.09%) SCCM
2 3 (3.30%) SCOM
3 2 (2.20%) WSUS
Vendors
1 58 (63.74%) Microsoft
2 31 (34.07%) Citrix
3 11 (12.09%) Bloomberg
4 7 (7.69%) iManage
5 6 (6.59%) Cisco
5 6 (6.59%) VMware
6 4 (4.40%) Reuters
7 3 (3.30%) FactSet
7 3 (3.30%) Remedy
7 3 (3.30%) ServiceNow
8 2 (2.20%) Apple
8 2 (2.20%) Mitel
9 1 (1.10%) Fidessa
City, London
Twenty Recruitment Group
Salary: From £35,000 to £45,000 per annum Plus Bonus and Benefits
Posted: 20 hours ago
City, London
Venturi
Salary: £25000.00 - £35000.00 per annum + plus bonus and benefits
Posted: 2 days ago