The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 94 83 88
Rank change year-on-year
-11 +5
Contract jobs requiring a Support Analyst 58 116 125
As % of all contract IT jobs located in the City of London 1.85% 2.30% 2.14%
As % of the Job Titles category 1.94% 2.43% 2.25%
Number of daily rates quoted 37 84 77
Average daily rate £325 £350 £300
Average daily rate % change year-on-year
-7.14% +16.66%
90% offered a daily rate of more than £208 £156 £153
10% offered a daily rate of more than £535 £493 £475
UK excluding London average daily rate £238 £200 £215
% change year-on-year
+18.75% -6.97%
Number of hourly rates quoted 2 7 21
Average hourly rate £21.75 £15.00 £20.00
Average hourly rate % change year-on-year
+45.00% -25.00%
90% offered a hourly rate of more than £19.95 £11.59 £14.00
10% offered a hourly rate of more than £23.55 £21.40 £25.00
UK excluding London average hourly rate £15.00 £16.00 £15.50
% change year-on-year
-6.25% +3.22%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
2993 4783 5548
As % of all contract IT jobs located in the City of London 95.41% 95.01% 94.93%
Number of daily rates quoted 2363 3663 3992
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £625 £610 £625
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 51 84 90
Average hourly rate £20.00 £18.00 £20.00
Average hourly rate % change year-on-year
+11.08% -10.00%
90% offered a hourly rate of more than £12.10 £12.50 £13.00
10% offered a hourly rate of more than £53.00 £27.01 £30.90
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 5 February 2016.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 60 (41.38%) Windows
2 54 (37.24%) Finance
3 48 (33.10%) SQL
4 36 (24.83%) Front Office
5 34 (23.45%) Banking
5 34 (23.45%) ITIL
6 30 (20.69%) MS Office
7 28 (19.31%) Microsoft
7 28 (19.31%) Windows 7
8 27 (18.62%) Unix
8 27 (18.62%) SQL Server
9 23 (15.86%) Active Directory
10 22 (15.17%) Oracle
10 22 (15.17%) Investment Banking
10 22 (15.17%) Windows Server 2008
11 20 (13.79%) Linux
11 20 (13.79%) Citrix
12 19 (13.10%) Bloomberg
13 18 (12.41%) Foreign Exchange (FX)
14 16 (11.03%) Blackberry
15 15 (10.34%) MS Excel
15 15 (10.34%) SCCM
16 14 (9.66%) Windows Server
17 12 (8.28%) FIX Protocol
17 12 (8.28%) XenApp
17 12 (8.28%) Microsoft Certification
17 12 (8.28%) Asset Management
17 12 (8.28%) Equities
18 11 (7.59%) Fidessa
18 11 (7.59%) Cisco

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.52%) SharePoint
2 5 (3.45%) IIS
2 5 (3.45%) MS Exchange
3 4 (2.76%) Exchange Server 2010
4 3 (2.07%) Blackberry Enterprise Server
4 3 (2.07%) Confluence
4 3 (2.07%) Exchange Server 2013
5 2 (1.38%) SharePoint 2010
6 1 (0.69%) Exchange Server 2007
6 1 (0.69%) Lync
6 1 (0.69%) MQSeries
Applications
1 30 (20.69%) MS Office
2 15 (10.34%) MS Excel
3 5 (3.45%) MS PowerPoint
4 4 (2.76%) MS Visio
5 2 (1.38%) MS Project
6 1 (0.69%) Acrobat
6 1 (0.69%) Adobe After Effects
6 1 (0.69%) Adobe Premiere
6 1 (0.69%) Photoshop
Business Applications
1 3 (2.07%) Dynamics CRM
1 3 (2.07%) Salerio
2 2 (1.38%) ION MarketView
2 2 (1.38%) MetaTrader
2 2 (1.38%) SimCorp Dimension
3 1 (0.69%) Dynamics NAV
3 1 (0.69%) Hyperion Planning
3 1 (0.69%) Minerva
3 1 (0.69%) Misys Opics
3 1 (0.69%) Oracle Cash Management
3 1 (0.69%) Oracle EBS
3 1 (0.69%) Oracle EBS R12
3 1 (0.69%) Oracle General Ledger
3 1 (0.69%) Oracle iProcurement
3 1 (0.69%) Oracle Payables
3 1 (0.69%) Oracle Receivables
3 1 (0.69%) Remedy ITSM
3 1 (0.69%) SAP CRM
3 1 (0.69%) Sentinel
3 1 (0.69%) thinkFolio
Cloud Services
1 7 (4.83%) Office 365
Communications & Networking
1 11 (7.59%) WAN
2 9 (6.21%) LAN
3 7 (4.83%) Firewall
4 6 (4.14%) VPN
5 5 (3.45%) Intranet
5 5 (3.45%) TCP/IP
6 3 (2.07%) DHCP
6 3 (2.07%) DNS
6 3 (2.07%) Internet
6 3 (2.07%) IP Telephony
6 3 (2.07%) SAN
7 2 (1.38%) 3G
7 2 (1.38%) LDAP
7 2 (1.38%) Skype
7 2 (1.38%) SSL
8 1 (0.69%) iSCSI
8 1 (0.69%) NAS
8 1 (0.69%) PuTTY
8 1 (0.69%) Telepresence
8 1 (0.69%) WebEx
Database & Business Intelligence
1 27 (18.62%) SQL Server
2 6 (4.14%) Relational Database
2 6 (4.14%) SQL Server 2008
3 4 (2.76%) Oracle Database
3 4 (2.76%) SQL Server Integration Services
3 4 (2.76%) SQL Server Reporting Services
4 2 (1.38%) Data Warehouse
4 2 (1.38%) GIS
4 2 (1.38%) MS Access
5 1 (0.69%) Big Data
5 1 (0.69%) BusinessObjects
5 1 (0.69%) Microsoft Analysis Services
5 1 (0.69%) Oracle Database 10g
5 1 (0.69%) Oracle Reports
5 1 (0.69%) RDBMS
5 1 (0.69%) SQL Server 2005
5 1 (0.69%) SQL Server 2012
5 1 (0.69%) SQL Server Analysis Services
Development Applications
1 7 (4.83%) JIRA
2 4 (2.76%) Subversion
3 2 (1.38%) Git (software)
4 1 (0.69%) Eclipse
General
1 54 (37.24%) Finance
2 36 (24.83%) Front Office
3 34 (23.45%) Banking
4 22 (15.17%) Investment Banking
5 5 (3.45%) Back Office
6 4 (2.76%) Retail
7 2 (1.38%) Advertising
7 2 (1.38%) Corporate Banking
7 2 (1.38%) Financial Institution
7 2 (1.38%) Law
7 2 (1.38%) Legal
7 2 (1.38%) Spanish Language
7 2 (1.38%) Telecoms
8 1 (0.69%) Marketing
8 1 (0.69%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 12 (8.28%) FIX Protocol
2 10 (6.90%) .NET
3 4 (2.76%) .NET Framework
4 2 (1.38%) HTML
4 2 (1.38%) SOAP
4 2 (1.38%) XML
5 1 (0.69%) ASP.NET
5 1 (0.69%) Hibernate
5 1 (0.69%) JDBC
5 1 (0.69%) Middleware
5 1 (0.69%) Software Packaging
5 1 (0.69%) Spring
5 1 (0.69%) Web Services
5 1 (0.69%) Windows Identity Foundation
Miscellaneous
1 18 (12.41%) Foreign Exchange (FX)
2 16 (11.03%) Blackberry
3 12 (8.28%) Equities
4 6 (4.14%) iPad
5 5 (3.45%) Derivative
5 5 (3.45%) iPhone
6 4 (2.76%) BYOD
6 4 (2.76%) Video Conferencing
7 3 (2.07%) Analytical Skills
7 3 (2.07%) Fixed Income
7 3 (2.07%) Management Information System
7 3 (2.07%) PKI
8 2 (1.38%) Credit Risk
8 2 (1.38%) Data Centre
8 2 (1.38%) Handset
8 2 (1.38%) Market Risk
8 2 (1.38%) Mathematics
8 2 (1.38%) NHS
8 2 (1.38%) Smartphone
8 2 (1.38%) Statistics
Operating Systems
1 60 (41.38%) Windows
2 28 (19.31%) Windows 7
3 27 (18.62%) Unix
4 22 (15.17%) Windows Server 2008
5 20 (13.79%) Linux
6 14 (9.66%) Windows Server
7 10 (6.90%) Windows Server 2003
8 7 (4.83%) Windows 2000 Server
9 6 (4.14%) Windows Server 2012
10 4 (2.76%) Apple iOS
10 4 (2.76%) Windows 8
10 4 (2.76%) Windows XP
11 3 (2.07%) Android
12 2 (1.38%) Windows Vista
13 1 (0.69%) Debian
13 1 (0.69%) Mac OS
13 1 (0.69%) Mac OS X
13 1 (0.69%) Solaris
13 1 (0.69%) Windows 2000
Processes & Methodologies
1 34 (23.45%) ITIL
2 12 (8.28%) Asset Management
3 10 (6.90%) Investment Management
4 9 (6.21%) CRM
4 9 (6.21%) E-Commerce
5 7 (4.83%) Algorithmic Trading
5 7 (4.83%) ITSM
6 6 (4.14%) Release Management
6 6 (4.14%) Service Management
7 5 (3.45%) Migration
7 5 (3.45%) Portfolio Management
7 5 (3.45%) Problem Management
7 5 (3.45%) Scrum
7 5 (3.45%) Service Delivery
8 4 (2.76%) Agile Software Development
8 4 (2.76%) Change Control
8 4 (2.76%) ETL
8 4 (2.76%) Risk Management
8 4 (2.76%) User Acceptance Testing
9 3 (2.07%) Incident Management
Programming Languages
1 48 (33.10%) SQL
2 8 (5.52%) Java
2 8 (5.52%) PowerShell
3 7 (4.83%) Perl
3 7 (4.83%) Python
4 6 (4.14%) C#
5 5 (3.45%) Shell Script
6 4 (2.76%) Bash Shell
6 4 (2.76%) VBA
7 3 (2.07%) VB
7 3 (2.07%) VB6
8 2 (1.38%) C
8 2 (1.38%) VBScript
9 1 (0.69%) C++
9 1 (0.69%) JavaScript
9 1 (0.69%) Korn
9 1 (0.69%) T-SQL
Qualifications
1 12 (8.28%) Microsoft Certification
2 10 (6.90%) MCSE
3 8 (5.52%) Degree
3 8 (5.52%) MCDST
3 8 (5.52%) MCP
4 5 (3.45%) CCNP
4 5 (3.45%) Cisco Certification
5 2 (1.38%) CCA
5 2 (1.38%) CCEE
5 2 (1.38%) Citrix Certification
5 2 (1.38%) MCSA
5 2 (1.38%) Security Cleared
6 1 (0.69%) CCNA
Quality Assurance & Compliance
1 4 (2.76%) QA
2 2 (1.38%) SLA
System Software
1 23 (15.86%) Active Directory
2 12 (8.28%) XenApp
3 4 (2.76%) VMware Infrastructure
4 3 (2.07%) Microsoft App-V
4 3 (2.07%) XenDesktop
5 2 (1.38%) BitLocker
5 2 (1.38%) Firmware
6 1 (0.69%) NFS
6 1 (0.69%) VMware ESX
6 1 (0.69%) VMware ESXi
6 1 (0.69%) VMware Workstation
6 1 (0.69%) vSphere
6 1 (0.69%) Xen
6 1 (0.69%) XenServer
Systems Management
1 15 (10.34%) SCCM
2 6 (4.14%) Nagios
3 4 (2.76%) ITRS Geneos
4 3 (2.07%) logstash
5 2 (1.38%) Control-M
6 1 (0.69%) Backup Exec
6 1 (0.69%) OpenView
6 1 (0.69%) WSUS
Vendors
1 28 (19.31%) Microsoft
2 22 (15.17%) Oracle
3 20 (13.79%) Citrix
4 19 (13.10%) Bloomberg
5 11 (7.59%) Cisco
5 11 (7.59%) Fidessa
6 10 (6.90%) Sybase
7 8 (5.52%) Reuters
8 7 (4.83%) VMware
9 6 (4.14%) Murex
9 6 (4.14%) Remedy
9 6 (4.14%) ServiceNow
10 5 (3.45%) Apple
10 5 (3.45%) FactSet
10 5 (3.45%) HP
11 3 (2.07%) Calypso
11 3 (2.07%) Dell
11 3 (2.07%) IBM
11 3 (2.07%) ION Trading
11 3 (2.07%) MobileIron
City of London
Mint
Rate: £8 - £12 per hour
Posted: 2 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £400 - £500 per day
Posted: 2 days ago
City, London
Michael Bailey Associates
Rate: Market Rates
Posted: 3 days ago
City, London
McGregor Boyall
Rate: £400 - £500 per day
Posted: 4 days ago
City of Westminster
Hays Specialist Recruitment Ltd
Rate: £300.00 - £317.00 per day
Posted: 9 days ago
City of London
Hays London City Cheapside
Rate: £450.00 - £600.00 per annum
Posted: 16 days ago