The statistics below represent IT contracts advertised across the City of London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Support Analyst
Rank 112 110 90
Rank change year-on-year
-2 -20
Contract jobs requiring a Support Analyst 53 95 133
As % of all contract IT jobs located in the City of London 1.57% 1.65% 2.28%
As % of the Job Titles category 1.64% 1.75% 2.42%
Number of daily rates quoted 41 68 98
Median daily rate £315 £275 £299
Median daily rate % change year-on-year
+14.54% -7.94%
90% offered a daily rate of more than £135 £150 £132
10% offered a daily rate of more than £550 £450 £458
UK excluding London median daily rate £209 £225 £200
% change year-on-year
-7.22% +12.50%
Number of hourly rates quoted 2 9 12
Median hourly rate £20.50 £19.00 £16.00
Median hourly rate % change year-on-year
+7.89% +18.75%
90% offered a hourly rate of more than £19.30 £14.80 £14.55
10% offered a hourly rate of more than £21.70 £21.50 £20.34
UK excluding London median hourly rate £14.00 £14.00 £15.00
% change year-on-year
- -6.66%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3227 5435 5502
As % of all contract IT jobs located in the City of London 95.87% 94.67% 94.44%
Number of daily rates quoted 2614 4188 4090
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £313 £275 £255
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £400 £370 £350
% change year-on-year
+8.10% +5.71%
Number of hourly rates quoted 39 95 71
Median hourly rate £19.00 £19.72 £20.00
Median hourly rate % change year-on-year
-3.62% -1.42%
90% offered a hourly rate of more than £13.82 £10.50 £12.00
10% offered a hourly rate of more than £31.50 £37.05 £32.03
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Support Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 28 June 2016.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 28 June 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Support Analyst in the job title.

1 47 (40.17%) SQL
2 39 (33.33%) Windows
3 36 (30.77%) Finance
4 35 (29.91%) Banking
5 29 (24.79%) Unix
6 25 (21.37%) MS Office
7 24 (20.51%) Active Directory
7 24 (20.51%) Front Office
8 20 (17.09%) ITIL
9 19 (16.24%) Windows 7
10 18 (15.38%) Microsoft
11 17 (14.53%) SQL Server
11 17 (14.53%) Investment Banking
12 13 (11.11%) Fixed Income
12 13 (11.11%) Derivative
12 13 (11.11%) Oracle
12 13 (11.11%) Control-M
13 11 (9.40%) Citrix
13 11 (9.40%) Java
14 10 (8.55%) Shell Script
14 10 (8.55%) Blackberry
14 10 (8.55%) Equities
14 10 (8.55%) Windows Server
15 9 (7.69%) Windows Server 2008
15 9 (7.69%) SQL Server 2008
15 9 (7.69%) Foreign Exchange (FX)
15 9 (7.69%) SLA
16 8 (6.84%) C++
16 8 (6.84%) IIS
16 8 (6.84%) Bloomberg

Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.84%) IIS
2 6 (5.13%) MS Exchange
3 4 (3.42%) Apache
3 4 (3.42%) Blackberry Enterprise Server
3 4 (3.42%) Exchange Server 2007
3 4 (3.42%) Exchange Server 2010
3 4 (3.42%) MQSeries
3 4 (3.42%) WebLogic
4 3 (2.56%) Exchange Server 2003
5 2 (1.71%) SharePoint
5 2 (1.71%) Skype for Business
6 1 (0.85%) CMS
6 1 (0.85%) Elasticsearch
6 1 (0.85%) Exchange Server 2013
6 1 (0.85%) IBM HTTP Server
6 1 (0.85%) Jetty
6 1 (0.85%) Oracle HTTP Server
6 1 (0.85%) SharePoint 2013
Applications
1 25 (21.37%) MS Office
2 7 (5.98%) MS Excel
3 5 (4.27%) Spreadsheet
4 1 (0.85%) MS Project
4 1 (0.85%) MS Visio
Business Applications
1 3 (2.56%) Markit EDM
2 2 (1.71%) Hi Portfolio
2 2 (1.71%) MetaTrader
3 1 (0.85%) Dynamics NAV
3 1 (0.85%) ION MarketView
3 1 (0.85%) Minerva
3 1 (0.85%) Misys Opics
3 1 (0.85%) Oracle Assets
3 1 (0.85%) Oracle EBS
3 1 (0.85%) Oracle EBS R12
3 1 (0.85%) Oracle General Ledger
3 1 (0.85%) Oracle Payables
3 1 (0.85%) Oracle Receivables
3 1 (0.85%) Sentinel
3 1 (0.85%) SimCorp Dimension
3 1 (0.85%) Summit
3 1 (0.85%) thinkFolio
Cloud Services
1 6 (5.13%) Office 365
2 1 (0.85%) Cloud Computing
2 1 (0.85%) Microsoft Azure
Communications & Networking
1 5 (4.27%) VoIP
2 4 (3.42%) LAN
2 4 (3.42%) PuTTY
2 4 (3.42%) VPN
2 4 (3.42%) WAN
3 2 (1.71%) DNS
3 2 (1.71%) Internet
3 2 (1.71%) Intranet
3 2 (1.71%) SAN
4 1 (0.85%) BGP
4 1 (0.85%) DHCP
4 1 (0.85%) Firewall
4 1 (0.85%) HTTP
4 1 (0.85%) IP Telephony
4 1 (0.85%) Skype
4 1 (0.85%) TCP/IP
4 1 (0.85%) Telepresence
4 1 (0.85%) WebEx
4 1 (0.85%) Wireless
Database & Business Intelligence
1 17 (14.53%) SQL Server
2 9 (7.69%) SQL Server 2008
3 5 (4.27%) BusinessObjects
4 4 (3.42%) Oracle Database
4 4 (3.42%) QlikView
5 3 (2.56%) Oracle Database 11g
5 3 (2.56%) SQL Server Integration Services
5 3 (2.56%) SQL Server Reporting Services
6 1 (0.85%) Data Mart
6 1 (0.85%) Data Warehouse
6 1 (0.85%) Microsoft Analysis Services
6 1 (0.85%) MS Access
6 1 (0.85%) Oracle Database 10g
6 1 (0.85%) PostgreSQL
6 1 (0.85%) SQL Server 2005
6 1 (0.85%) SQL Server 2012
6 1 (0.85%) SQL Server Analysis Services
Development Applications
1 5 (4.27%) JIRA
2 4 (3.42%) Atlassian Bamboo
2 4 (3.42%) ClearCase
3 1 (0.85%) Ant
3 1 (0.85%) Jenkins
3 1 (0.85%) Maven
3 1 (0.85%) Subversion
General
1 36 (30.77%) Finance
2 35 (29.91%) Banking
3 24 (20.51%) Front Office
4 17 (14.53%) Investment Banking
5 6 (5.13%) Legal
6 5 (4.27%) Retail
7 4 (3.42%) Law
8 3 (2.56%) Back Office
9 2 (1.71%) Financial Institution
9 2 (1.71%) French Language
10 1 (0.85%) Billing
10 1 (0.85%) General Ledger
10 1 (0.85%) Marketing
10 1 (0.85%) Publishing
10 1 (0.85%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (5.98%) FIX Protocol
2 5 (4.27%) Spring
3 4 (3.42%) .NET
3 4 (3.42%) AngularJS
3 4 (3.42%) Django
3 4 (3.42%) Velocity
4 3 (2.56%) .NET Framework
4 3 (2.56%) XML
5 1 (0.85%) ELK Stack
5 1 (0.85%) Hibernate
5 1 (0.85%) HTML
5 1 (0.85%) J2EE
5 1 (0.85%) JBoss Seam
5 1 (0.85%) JDBC
5 1 (0.85%) Middleware
5 1 (0.85%) Murex Flex
5 1 (0.85%) Murex MxML
5 1 (0.85%) Web Services
5 1 (0.85%) WinForms
Miscellaneous
1 13 (11.11%) Derivative
1 13 (11.11%) Fixed Income
2 10 (8.55%) Blackberry
2 10 (8.55%) Equities
3 9 (7.69%) Foreign Exchange (FX)
4 7 (5.98%) Smartphone
5 4 (3.42%) Management Information System
6 3 (2.56%) Analytical Skills
7 2 (1.71%) iPhone
7 2 (1.71%) NHS
8 1 (0.85%) Blog
8 1 (0.85%) Client/Server
8 1 (0.85%) CMDB
8 1 (0.85%) Computer Science
8 1 (0.85%) Data Centre
8 1 (0.85%) Data Extraction
8 1 (0.85%) Enterprise Software
8 1 (0.85%) Equity Derivative
8 1 (0.85%) SWIFT
8 1 (0.85%) Video Conferencing
Operating Systems
1 39 (33.33%) Windows
2 29 (24.79%) Unix
3 19 (16.24%) Windows 7
4 10 (8.55%) Windows Server
5 9 (7.69%) Windows Server 2008
6 7 (5.98%) Linux
7 5 (4.27%) Solaris
7 5 (4.27%) Windows Server 2003
8 4 (3.42%) Apple iOS
8 4 (3.42%) Mac OS
8 4 (3.42%) Windows Server 2012
8 4 (3.42%) Windows XP
9 3 (2.56%) Android
9 3 (2.56%) Windows 2000 Server
10 2 (1.71%) Mac OS X
10 2 (1.71%) Windows 10
10 2 (1.71%) Windows 8
11 1 (0.85%) Windows 2000
Processes & Methodologies
1 20 (17.09%) ITIL
2 7 (5.98%) Asset Management
2 7 (5.98%) Investment Management
2 7 (5.98%) Risk Management
3 5 (4.27%) E-Commerce
3 5 (4.27%) Stakeholder Management
4 4 (3.42%) Database Tuning
4 4 (3.42%) OO
4 4 (3.42%) OOP
4 4 (3.42%) SDLC
5 3 (2.56%) CRM
5 3 (2.56%) Incident Management
5 3 (2.56%) Load Testing
5 3 (2.56%) Problem Management
5 3 (2.56%) Workflow
6 2 (1.71%) Business Analysis
6 2 (1.71%) ETL
6 2 (1.71%) ITSM
6 2 (1.71%) Release Management
6 2 (1.71%) User Acceptance Testing
Programming Languages
1 47 (40.17%) SQL
2 11 (9.40%) Java
3 10 (8.55%) Shell Script
4 8 (6.84%) C++
5 6 (5.13%) PowerShell
5 6 (5.13%) Python
5 6 (5.13%) VBA
6 5 (4.27%) PL/SQL
6 5 (4.27%) T-SQL
7 4 (3.42%) C
7 4 (3.42%) VB
8 3 (2.56%) C#
8 3 (2.56%) Perl
9 2 (1.71%) Bash Shell
10 1 (0.85%) JavaScript
Qualifications
1 6 (5.13%) MCP
2 5 (4.27%) CCNA
2 5 (4.27%) Cisco Certification
2 5 (4.27%) Degree
3 4 (3.42%) Microsoft Certification
4 3 (2.56%) ITIL Certification
4 3 (2.56%) MCDST
4 3 (2.56%) MCSE
4 3 (2.56%) MOS
5 1 (0.85%) CCNP
5 1 (0.85%) MCSA
5 1 (0.85%) MCTS
5 1 (0.85%) Security Cleared
Quality Assurance & Compliance
1 9 (7.69%) SLA
2 2 (1.71%) QA
System Software
1 24 (20.51%) Active Directory
2 5 (4.27%) VMware Infrastructure
3 3 (2.56%) VMware ESX
3 3 (2.56%) vSphere
3 3 (2.56%) XenApp
4 2 (1.71%) Hyper-V
4 2 (1.71%) Virtual Servers
4 2 (1.71%) VMware ESXi
5 1 (0.85%) Citrix Presentation Server
5 1 (0.85%) Firmware
5 1 (0.85%) Microsoft Virtual Server
5 1 (0.85%) Terminal Services
5 1 (0.85%) VMware Workstation
5 1 (0.85%) Xen
Systems Management
1 13 (11.11%) Control-M
2 6 (5.13%) SCCM
3 4 (3.42%) BladeLogic
4 2 (1.71%) ITRS Geneos
5 1 (0.85%) Kibana
5 1 (0.85%) logstash
5 1 (0.85%) Microsoft Clustering
5 1 (0.85%) Norton AntiVirus
5 1 (0.85%) Puppet
5 1 (0.85%) SCOM
5 1 (0.85%) SCSM
5 1 (0.85%) SCVMM
5 1 (0.85%) Symantec Endpoint Protection
Vendors
1 18 (15.38%) Microsoft
2 13 (11.11%) Oracle
3 11 (9.40%) Citrix
4 8 (6.84%) Bloomberg
4 8 (6.84%) Remedy
4 8 (6.84%) VMware
5 6 (5.13%) Fidessa
5 6 (5.13%) Sybase
6 5 (4.27%) Apple
7 4 (3.42%) Atlassian
7 4 (3.42%) Cisco
7 4 (3.42%) Murex
7 4 (3.42%) Reuters
8 3 (2.56%) Charles River
8 3 (2.56%) Sitecore
9 2 (1.71%) Dell
9 2 (1.71%) HP
9 2 (1.71%) IBM
9 2 (1.71%) Sophos
9 2 (1.71%) Trayport