The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 72 58 66
Rank change year-on-year
-14 +8
Contract jobs requiring a Support Analyst 157 220 229
As % of all contract IT jobs located in the City of London 2.485% 2.817% 2.368%
As % of the Job Titles category 2.688% 3.077% 2.578%
Number of daily rates quoted 90 135 138
Average daily rate £338 £350 £375
Average daily rate % change year-on-year
-3.57% -6.66%
90% offered a daily rate of more than £150 £154 £163
10% offered a daily rate of more than £500 £508 £550
UK excluding London average daily rate £250 £223 £225
% change year-on-year
+12.35% -1.11%
Number of hourly rates quoted 15 24 32
Average hourly rate £19.00 £18.50 £19.50
Average hourly rate % change year-on-year
+2.70% -5.12%
90% offered a hourly rate of more than £13.98 £12.50 £12.65
10% offered a hourly rate of more than £28.00 £32.15 £26.00
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
City of London
Contract IT job ads with a match in the
Job Titles category
5840 7150 8882
As % of all contract IT jobs located in the City of London 92.42% 91.56% 91.84%
Number of daily rates quoted 4286 5125 6488
Average daily rate £450 £450 £500
Average daily rate % change year-on-year
- -10.00%
90% offered a daily rate of more than £279 £275 £325
10% offered a daily rate of more than £600 £625 £650
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 137 179 185
Average hourly rate £20.00 £20.00 £19.50
Average hourly rate % change year-on-year
- +2.56%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £135.00 £42.00 £41.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
London

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

City of London Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

City of London Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 20 May 2013.

City of London Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

City of London Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 20 May 2013.

City of London Support Analyst Hourly Rate Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 135 (44.55%) Windows
2 100 (33.00%) SQL
3 98 (32.34%) Finance
4 82 (27.06%) Banking
5 74 (24.42%) Microsoft
6 71 (23.43%) MS Office
7 66 (21.78%) Active Directory
8 56 (18.48%) Windows XP
9 52 (17.16%) Oracle
10 48 (15.84%) SQL Server
11 46 (15.18%) Windows 7
12 45 (14.85%) ITIL
12 45 (14.85%) UNIX
12 45 (14.85%) Citrix
13 42 (13.86%) MS Excel
13 42 (13.86%) Investment Banking
14 34 (11.22%) Front Office
15 29 (9.571%) Blackberry
15 29 (9.571%) Bloomberg
15 29 (9.571%) Windows Server 2003
16 28 (9.241%) Windows Server 2008
17 25 (8.251%) Law
18 24 (7.921%) Back Office
18 24 (7.921%) Sybase
19 23 (7.591%) .NET
19 23 (7.591%) Legal
20 21 (6.931%) IIS
20 21 (6.931%) Linux
21 20 (6.601%) Java
21 20 (6.601%) XenApp

Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 23 (7.591%) .NET
2 13 (4.290%) FIX Protocol
3 10 (3.300%) XML
4 8 (2.640%) WebSphere
5 7 (2.310%) ASP.NET
6 6 (1.980%) .NET Framework
7 5 (1.650%) HTML
8 4 (1.320%) ASP
8 4 (1.320%) JSP
8 4 (1.320%) Middleware
9 3 (0.990%) FIXML
9 3 (0.990%) OLE DB
9 3 (0.990%) XSL
9 3 (0.990%) ODBC
9 3 (0.990%) WSDL
9 3 (0.990%) J2EE
10 2 (0.660%) CSS
10 2 (0.660%) Ajax
11 1 (0.330%) Software Packaging
11 1 (0.330%) Struts
Application Platforms
1 21 (6.931%) IIS
2 16 (5.281%) MS Exchange
3 14 (4.620%) SharePoint
4 11 (3.630%) Lotus Notes
5 8 (2.640%) Exchange Server 2003
6 7 (2.310%) Blackberry Enterprise Server
6 7 (2.310%) Exchange Server 2007
7 6 (1.980%) WorkSite
7 6 (1.980%) Exchange Server 2010
7 6 (1.980%) MQSeries
8 5 (1.650%) Oracle Coherence
8 5 (1.650%) WebSphere MQ
9 4 (1.320%) Oracle Workflow
9 4 (1.320%) FileNet
9 4 (1.320%) Tomcat
10 3 (0.990%) WebSphere Application Server
10 3 (0.990%) Apache
10 3 (0.990%) Alfresco
11 2 (0.660%) SharePoint 2010
11 2 (0.660%) SAS
Applications
1 71 (23.43%) MS Office
2 42 (13.86%) MS Excel
3 12 (3.960%) MS Visio
4 6 (1.980%) MS PowerPoint
5 2 (0.660%) Office 365
6 1 (0.330%) MS Project
6 1 (0.330%) Open Workbench
6 1 (0.330%) Spreadsheet
Business Applications
1 9 (2.970%) Oracle EBS
2 6 (1.980%) Oracle EBS R12
3 5 (1.650%) RMDS
4 4 (1.320%) Capstone
4 4 (1.320%) Tesseract
4 4 (1.320%) Minerva
4 4 (1.320%) Global One
4 4 (1.320%) ION MarketView
5 3 (0.990%) Oracle iProcurement
5 3 (0.990%) SunGard Stream Clearvision
5 3 (0.990%) Sentinel
6 2 (0.660%) Oracle Applications
6 2 (0.660%) Oracle Financials
6 2 (0.660%) Bloomberg TOMS
6 2 (0.660%) SAP Oil and Gas
6 2 (0.660%) Misys Equation
6 2 (0.660%) Misys Midas
7 1 (0.330%) Line 50
7 1 (0.330%) CA Clarity
7 1 (0.330%) Cognos Planning
Communications & Networking
1 18 (5.941%) TCP/IP
2 12 (3.960%) VPN
3 11 (3.630%) Internet
4 9 (2.970%) 3G
5 8 (2.640%) Broadband
6 6 (1.980%) Firewall
7 5 (1.650%) Wireless
7 5 (1.650%) DNS
7 5 (1.650%) HTTP
8 4 (1.320%) DHCP
8 4 (1.320%) LAN
9 3 (0.990%) ADSL
9 3 (0.990%) SMTP
9 3 (0.990%) FTP
9 3 (0.990%) HTTPS
9 3 (0.990%) NNTP
10 2 (0.660%) NAS
10 2 (0.660%) SAN
10 2 (0.660%) Intranet
11 1 (0.330%) IPsec
Database & Business Intelligence
1 48 (15.84%) SQL Server
2 9 (2.970%) MS Access
3 8 (2.640%) SQLPlus
4 6 (1.980%) Data Warehouse
5 4 (1.320%) Crystal Reports
5 4 (1.320%) SQL Server 2005
5 4 (1.320%) SQL Server 2008
5 4 (1.320%) MySQL
6 3 (0.990%) QlikView
6 3 (0.990%) Oracle 10g
7 2 (0.660%) Siebel EIM
7 2 (0.660%) Oracle Reports
7 2 (0.660%) Oracle 8/8i
7 2 (0.660%) OLTP
7 2 (0.660%) Oracle 11g
7 2 (0.660%) BusinessObjects Web Intelligence
7 2 (0.660%) SQL Server Reporting Services
8 1 (0.330%) BODI
8 1 (0.330%) SQL Server Integration Services
8 1 (0.330%) Base SAS
Development Applications
1 5 (1.650%) CruiseControl
1 5 (1.650%) TeamCity
2 3 (0.990%) Team Foundation Server
2 3 (0.990%) WinDbg
2 3 (0.990%) InstallShield
3 2 (0.660%) Serena SBM
3 2 (0.660%) Oracle Forms
3 2 (0.660%) Eclipse
3 2 (0.660%) JDeveloper
4 1 (0.330%) MSI
4 1 (0.330%) MorphX
General
1 98 (32.34%) Finance
2 82 (27.06%) Banking
3 42 (13.86%) Investment Banking
4 34 (11.22%) Front Office
5 25 (8.251%) Law
6 24 (7.921%) Back Office
7 23 (7.591%) Legal
8 9 (2.970%) Financial Institution
9 8 (2.640%) Retail
10 5 (1.650%) Telecoms
10 5 (1.650%) Corporate Banking
11 3 (0.990%) French Language
11 3 (0.990%) Billing
11 3 (0.990%) Advertising
12 2 (0.660%) Private Banking
12 2 (0.660%) Retail Banking
13 1 (0.330%) German Language
Miscellaneous
1 29 (9.571%) Blackberry
2 18 (5.941%) Foreign Exchange (FX)
2 18 (5.941%) SWIFT
3 12 (3.960%) Fixed Income
4 10 (3.300%) Derivative
5 9 (2.970%) Equities
6 6 (1.980%) Hedge funds
7 5 (1.650%) Management Information System
8 4 (1.320%) Mainframe
8 4 (1.320%) Thin Client
8 4 (1.320%) Fat Client
9 3 (0.990%) iPhone
9 3 (0.990%) Open Source
9 3 (0.990%) Enterprise Software
9 3 (0.990%) Client/Server
10 2 (0.660%) N-Tier
10 2 (0.660%) iPad
10 2 (0.660%) Credit Risk
10 2 (0.660%) Market Risk
10 2 (0.660%) IBM Mainframe
Operating Systems
1 135 (44.55%) Windows
2 56 (18.48%) Windows XP
3 46 (15.18%) Windows 7
4 45 (14.85%) UNIX
5 29 (9.571%) Windows Server 2003
6 28 (9.241%) Windows Server 2008
7 21 (6.931%) Linux
8 10 (3.300%) Solaris
9 8 (2.640%) Windows Vista
10 3 (0.990%) Mac OS X
11 2 (0.660%) zOS
12 1 (0.330%) Windows 2000
12 1 (0.330%) AIX
12 1 (0.330%) Windows Server 2012
12 1 (0.330%) Red Hat Enterprise Linux
12 1 (0.330%) SUSE
12 1 (0.330%) Debian
Processes & Methodologies
1 45 (14.85%) ITIL
2 20 (6.601%) Document Management
3 18 (5.941%) Incident Management
4 14 (4.620%) Change Management
4 14 (4.620%) Asset Management
5 13 (4.290%) Service Management
5 13 (4.290%) Investment Management
6 12 (3.960%) CRM
7 11 (3.630%) Root Cause Analysis
8 9 (2.970%) Change Control
9 8 (2.640%) Project Management
10 7 (2.310%) Migration
10 7 (2.310%) Electronic Trading
10 7 (2.310%) Business Analysis
11 6 (1.980%) Problem Management
11 6 (1.980%) Release Management
11 6 (1.980%) User Acceptance Testing
11 6 (1.980%) ITSM
11 6 (1.980%) OO
12 5 (1.650%) Workflow
Programming Languages
1 100 (33.00%) SQL
2 20 (6.601%) Java
3 16 (5.281%) VBScript
4 15 (4.950%) Perl
5 13 (4.290%) C#
5 13 (4.290%) VBA
6 8 (2.640%) Python
7 7 (2.310%) VB
7 7 (2.310%) PL/SQL
8 5 (1.650%) JavaScript
8 5 (1.650%) VB.NET
9 4 (1.320%) Shell Script
10 3 (0.990%) PowerShell
10 3 (0.990%) Bash shell
10 3 (0.990%) C++
11 2 (0.660%) T-SQL
12 1 (0.330%) VB6
12 1 (0.330%) X++
Qualifications
1 12 (3.960%) Microsoft Certification
2 7 (2.310%) ITIL Certification
3 6 (1.980%) MCSE
4 5 (1.650%) Degree
5 3 (0.990%) CCA
6 2 (0.660%) Citrix Certification
6 2 (0.660%) Security Cleared
6 2 (0.660%) MCSA
6 2 (0.660%) MCP
6 2 (0.660%) ISEB
6 2 (0.660%) MOS
7 1 (0.330%) MCITP
7 1 (0.330%) CFA
7 1 (0.330%) MCT
7 1 (0.330%) GISP
7 1 (0.330%) NVQ Level 3
7 1 (0.330%) SC Cleared
Quality Assurance & Compliance
1 16 (5.281%) SLA
2 3 (0.990%) QA
3 2 (0.660%) ISO/IEC 27001
4 1 (0.330%) Sarbanes-Oxley
System Software
1 66 (21.78%) Active Directory
2 20 (6.601%) XenApp
2 20 (6.601%) XenDesktop
3 6 (1.980%) VMware Infrastructure
4 5 (1.650%) vSphere
5 4 (1.320%) Microsoft App-V
6 2 (0.660%) Microsoft Virtual Server
6 2 (0.660%) VMware ESXi
6 2 (0.660%) Terminal Server
6 2 (0.660%) Terminal Services
7 1 (0.330%) VMware ESX
7 1 (0.330%) MetaFrame
Systems Management
1 7 (2.310%) Control-M
2 5 (1.650%) Tivoli
3 4 (1.320%) SCCM
4 3 (0.990%) OpenView
5 2 (0.660%) WSUS
6 1 (0.330%) EMC NetWorker
6 1 (0.330%) SCOM
6 1 (0.330%) Systems Management Server (SMS)
6 1 (0.330%) Netcool
6 1 (0.330%) Nagios
6 1 (0.330%) DameWare
Vendors
1 74 (24.42%) Microsoft
2 52 (17.16%) Oracle
3 45 (14.85%) Citrix
4 29 (9.571%) Bloomberg
5 24 (7.921%) Sybase
6 18 (5.941%) Reuters
7 17 (5.611%) Dell
8 14 (4.620%) Lotus
9 12 (3.960%) HP
9 12 (3.960%) Business Objects
10 11 (3.630%) IBM
11 10 (3.300%) VMware
12 9 (2.970%) Misys
13 7 (2.310%) AppSense
14 6 (1.980%) GoldenSource
14 6 (1.980%) Thunderhead
14 6 (1.980%) Fidessa
14 6 (1.980%) SAP
15 5 (1.650%) SunGard
15 5 (1.650%) LANDesk
City, London
You will need to have in depth knowledge of IBM Platform Symphony 5.1 as this is used to manage the Grid farm which provides risk/pricing calculations...
McGregor Boyall
Rate: £500 pd
Posted: 17 May 2013
City of London
The applicant will have in-depth knowledge of IBM Platform Symphony grid application. This is used to manage the grid farm which provides the results of risk/pricing...
Huxley Associates
Rate: £400 - £500 per day
Posted: 15 May 2013
City, London
Sound knowledge MS Office 2007 -2010, Vista & Functional knowledge of Windows 7, SAP skills. A familiarity with SM7, Helpdesk processes & ITIL with knowledge of Data Warehouse and Market...
MBA Ltd
Posted: 16 May 2013
City, London
Our major blue chip client currently requires a Desktop Migration Support Analyst on a shift basis (4pm to 12am) on an initial 10 week contract... - Proactive nature - the...
Advanced Resource Managers
Posted: 14 May 2013
City of London
My client, a Tier 1 Global Consultancy, is looking for a Dynamics AX 2009 Application Support Analyst, to work on one of their AX projects on an initial...
Cognitive Group
Rate: £350 - £450 per day + expenses
Posted: 26 April 2013
City of London
Support Analyst - Payments and Reconciliations - Corporate Banking The team provides technical support for a number of payment, reconciliation and associated back office systems across traded asset classes traded...
Huxley Associates
Rate: £350 - £400 per day
Posted: 15 May 2013
City of London
In particular, someone who has been in 2nd-line or 3rd line support for at least 3 years, and has undertaken some in-depth (project style) workExperience Required...
Claremont Consulting
Rate: Negotiable
Posted: 9 May 2013
City, London
Since the systems involved are integrated with out pricing and post trade systems the candidate must have an understanding of the entire trade flow process and STP Key...
Incisive Ltd
Rate: £400 - £500 per day
Posted: 16 May 2013
City, London
It will be essential that you will have good experience of all MS Office 2003/2010 applications especially Word (MOS qualifications would be ideal). You will also have...
DGH Recruitment Ltd
Rate: £20 - £24 per hour
Posted: 16 May 2013
City, London
Global investment bank based in the City of London have an immediate requirement for a Functional Support Analyst to provide day to day support, maintenance and development services...
Incisive Ltd
Posted: 16 May 2013
City, London
Once fully familiar with the Platform Symphony set-up within the bank the candidate will need to acquire support knowledge for in house front office applications starting with...
Incisive Ltd
Rate: £400 - £500 per day
Posted: 15 May 2013