The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 63 74 82
Rank change year-on-year
+11 +8
Contract jobs requiring a Support Analyst 174 187 184
As % of all contract IT jobs located in the City of London 2.95% 2.60% 2.30%
As % of the Job Titles category 3.19% 2.81% 2.49%
Number of daily rates quoted 121 104 100
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £300 £344
Average daily rate % change year-on-year
+8.33% -12.72%
90% offered a daily rate of more than £153 £158 £165
10% offered a daily rate of more than £500 £475 £513
UK excluding London average daily rate £200 £250 £215
% change year-on-year
-20.00% +16.27%
Number of hourly rates quoted 19 31 31
Average hourly rate £17.50 £19.50 £20.00
Average hourly rate % change year-on-year
-10.25% -2.50%
90% offered a hourly rate of more than £14.50 £11.50 £13.50
10% offered a hourly rate of more than £32.19 £26.00 £23.00
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5447 6649 7399
As % of all contract IT jobs located in the City of London 92.23% 92.41% 92.59%
Number of daily rates quoted 3991 4821 5316
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £355 £350 £340
% change year-on-year
+1.42% +2.94%
Number of hourly rates quoted 99 140 178
Average hourly rate £17.50 £19.50 £20.00
Average hourly rate % change year-on-year
-10.25% -2.50%
90% offered a hourly rate of more than £12.50 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £30.25 £42.45
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 15 September 2014.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 15 September 2014.

Support Analyst Hourly Rate Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 15 September 2014, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 133 (43.61%) Windows
2 109 (35.74%) Finance
3 85 (27.87%) SQL
4 75 (24.59%) Microsoft
5 73 (23.93%) Active Directory
6 67 (21.97%) MS Office
7 59 (19.34%) Windows 7
8 58 (19.02%) ITIL
9 56 (18.36%) UNIX
10 54 (17.70%) SQL Server
11 52 (17.05%) Banking
12 45 (14.75%) Oracle
13 40 (13.11%) Front Office
14 36 (11.80%) MS Excel
15 34 (11.15%) MS Exchange
16 33 (10.82%) Citrix
17 31 (10.16%) Windows XP
18 27 (8.85%) Windows Server 2008
19 26 (8.52%) Investment Banking
20 25 (8.20%) Linux
21 22 (7.21%) VMware
22 21 (6.89%) Legal
23 20 (6.56%) Windows Server 2003
24 19 (6.23%) Java
24 19 (6.23%) Blackberry
24 19 (6.23%) Derivative
25 18 (5.90%) Cisco
26 17 (5.57%) Sybase
26 17 (5.57%) Degree
26 17 (5.57%) Incident Management

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 15 September 2014, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (11.15%) MS Exchange
2 13 (4.26%) Exchange Server 2010
3 9 (2.95%) SharePoint
4 8 (2.62%) IBM Notes
4 8 (2.62%) WorkSite
4 8 (2.62%) Exchange Server 2007
5 7 (2.30%) Exchange Server 2003
6 5 (1.64%) SharePoint 2010
6 5 (1.64%) Blackberry Enterprise Server
7 4 (1.31%) Apache
8 3 (0.98%) Tomcat
8 3 (0.98%) WebLogic
8 3 (0.98%) IIS
8 3 (0.98%) SAS
8 3 (0.98%) Oracle Coherence
8 3 (0.98%) Oracle Service Bus
9 2 (0.66%) Liferay
9 2 (0.66%) WebSphere
10 1 (0.33%) TPMS
10 1 (0.33%) Lync
Applications
1 67 (21.97%) MS Office
2 36 (11.80%) MS Excel
3 5 (1.64%) MS PowerPoint
3 5 (1.64%) MS Project
4 2 (0.66%) MS Visio
5 1 (0.33%) Adobe Captivate
5 1 (0.33%) Spreadsheet
Business Applications
1 7 (2.30%) Markit EDM
2 4 (1.31%) ReMetrica
2 4 (1.31%) HiPortfolio
2 4 (1.31%) Oracle EBS
2 4 (1.31%) Capstone
2 4 (1.31%) Tesseract
2 4 (1.31%) Minerva
2 4 (1.31%) SimCorp Dimension
3 3 (0.98%) Academy Housing
3 3 (0.98%) Academy Revenues and Benefits
4 2 (0.66%) Oracle Applications
4 2 (0.66%) Oracle Financials
4 2 (0.66%) Agresso
4 2 (0.66%) LatentZero
4 2 (0.66%) Adaptiv
4 2 (0.66%) Front Arena
4 2 (0.66%) Dynamics CRM
4 2 (0.66%) Kondor+
4 2 (0.66%) Eagle PACE
4 2 (0.66%) Oracle General Ledger
Cloud Services
1 1 (0.33%) Microsoft Azure
Communications & Networking
1 12 (3.93%) Internet
2 11 (3.61%) WAN
3 10 (3.28%) LAN
3 10 (3.28%) Firewall
4 9 (2.95%) DNS
5 7 (2.30%) SAN
5 7 (2.30%) VoIP
5 7 (2.30%) DHCP
6 5 (1.64%) VPN
7 4 (1.31%) Wireless
7 4 (1.31%) Multicast
8 3 (0.98%) BIG-IP
8 3 (0.98%) Intranet
8 3 (0.98%) LDAP
8 3 (0.98%) TCP/IP
9 2 (0.66%) FTP
9 2 (0.66%) HTTP
9 2 (0.66%) SSL
9 2 (0.66%) X.509
9 2 (0.66%) NAS
Database & Business Intelligence
1 54 (17.70%) SQL Server
2 10 (3.28%) Relational Database
3 9 (2.95%) Oracle Database
4 8 (2.62%) SQL Server 2005
4 8 (2.62%) Data Warehouse
5 7 (2.30%) SQL Server 2008
6 5 (1.64%) Crystal Reports
7 4 (1.31%) SQL Server Integration Services
7 4 (1.31%) SQL Server Reporting Services
8 3 (0.98%) MySQL
9 2 (0.66%) Oracle Database 11g
9 2 (0.66%) Oracle Database 10g
9 2 (0.66%) SQL Server 2000
10 1 (0.33%) Essbase
10 1 (0.33%) Oracle Reports
10 1 (0.33%) Oracle9i Database
10 1 (0.33%) MS Access
10 1 (0.33%) SQL Server Analysis Services
10 1 (0.33%) Data Mart
10 1 (0.33%) DB2
Development Applications
1 4 (1.31%) Team Foundation Server
2 3 (0.98%) JIRA
2 3 (0.98%) Serena SBM
3 2 (0.66%) Eclipse
4 1 (0.33%) Toad
4 1 (0.33%) Subversion
4 1 (0.33%) Atlassian Bamboo
General
1 109 (35.74%) Finance
2 52 (17.05%) Banking
3 40 (13.11%) Front Office
4 26 (8.52%) Investment Banking
5 21 (6.89%) Legal
6 15 (4.92%) Law
7 13 (4.26%) Back Office
8 8 (2.62%) Financial Institution
9 6 (1.97%) Retail
10 5 (1.64%) Marketing
11 4 (1.31%) Telecoms
11 4 (1.31%) Advertising
12 3 (0.98%) Mandarin Language
13 2 (0.66%) French Language
13 2 (0.66%) German Language
13 2 (0.66%) Pharmaceutical
13 2 (0.66%) Local Government
13 2 (0.66%) Retail Banking
14 1 (0.33%) Games
14 1 (0.33%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (2.95%) XML
2 6 (1.97%) Middleware
3 5 (1.64%) FIX Protocol
4 4 (1.31%) WebSphere MQ
4 4 (1.31%) Rendezvous
4 4 (1.31%) .NET
4 4 (1.31%) J2EE
4 4 (1.31%) Web Services
5 3 (0.98%) HTML
6 2 (0.66%) CSS
6 2 (0.66%) FIXML
6 2 (0.66%) Spring
6 2 (0.66%) Application Packaging
7 1 (0.33%) Java EE
7 1 (0.33%) Kafka
7 1 (0.33%) X-Windows
7 1 (0.33%) ActiveX
7 1 (0.33%) Flash
7 1 (0.33%) WAP
7 1 (0.33%) WSDL
Miscellaneous
1 19 (6.23%) Blackberry
1 19 (6.23%) Derivative
2 16 (5.25%) Analytical Skills
3 15 (4.92%) Fixed Income
4 12 (3.93%) Foreign Exchange (FX)
5 8 (2.62%) Equities
6 7 (2.30%) NHS
6 7 (2.30%) iPhone
7 6 (1.97%) Management Information System
8 5 (1.64%) Credit Risk
9 4 (1.31%) Market Risk
9 4 (1.31%) Fat Client
9 4 (1.31%) Thin Client
10 3 (0.98%) N-Tier
10 3 (0.98%) Video Conferencing
10 3 (0.98%) SWIFT
10 3 (0.98%) Enterprise Software
11 2 (0.66%) Hedge funds
11 2 (0.66%) Cryptography
11 2 (0.66%) CMDB
Operating Systems
1 133 (43.61%) Windows
2 59 (19.34%) Windows 7
3 56 (18.36%) UNIX
4 31 (10.16%) Windows XP
5 27 (8.85%) Windows Server 2008
6 25 (8.20%) Linux
7 20 (6.56%) Windows Server 2003
8 10 (3.28%) Red Hat Enterprise Linux
9 6 (1.97%) Solaris
10 3 (0.98%) Mac OS
11 2 (0.66%) Android
11 2 (0.66%) Oracle Linux
11 2 (0.66%) Windows 8
12 1 (0.33%) Windows Server 2012
12 1 (0.33%) Windows Vista
12 1 (0.33%) Mac OS X
Processes & Methodologies
1 58 (19.02%) ITIL
2 17 (5.57%) Asset Management
2 17 (5.57%) Incident Management
3 16 (5.25%) Investment Management
4 11 (3.61%) Change Control
5 10 (3.28%) Change Management
6 9 (2.95%) Service Management
6 9 (2.95%) Disaster Recovery
7 8 (2.62%) ITSM
7 8 (2.62%) Project Management
7 8 (2.62%) Problem Management
8 7 (2.30%) Document Management
8 7 (2.30%) Root Cause Analysis
8 7 (2.30%) CRM
8 7 (2.30%) Business Continuity
9 6 (1.97%) Stakeholder Management
9 6 (1.97%) PRINCE2
9 6 (1.97%) Analytics
9 6 (1.97%) User Acceptance Testing
10 5 (1.64%) Systems Analysis
Programming Languages
1 85 (27.87%) SQL
2 19 (6.23%) Java
3 14 (4.59%) VBA
4 8 (2.62%) T-SQL
4 8 (2.62%) Shell Script
5 6 (1.97%) PowerShell
5 6 (1.97%) PL/SQL
6 5 (1.64%) Perl
7 4 (1.31%) C++
7 4 (1.31%) Bash Shell
8 3 (0.98%) JavaScript
8 3 (0.98%) Python
9 2 (0.66%) ActionScript 2.0
9 2 (0.66%) Korn
9 2 (0.66%) C#
9 2 (0.66%) ActionScript
10 1 (0.33%) C
10 1 (0.33%) COBOL
10 1 (0.33%) VB
Qualifications
1 17 (5.57%) Degree
2 13 (4.26%) Microsoft Certification
3 10 (3.28%) MCP
4 9 (2.95%) MOS
5 7 (2.30%) ITIL Certification
6 6 (1.97%) MCSA
7 4 (1.31%) MCSE
7 4 (1.31%) ITIL Foundation Certificate
8 3 (0.98%) Cisco Certification
8 3 (0.98%) MCTS
9 2 (0.66%) MCITP
9 2 (0.66%) SC Cleared
9 2 (0.66%) Security Cleared
9 2 (0.66%) CCNP
9 2 (0.66%) CCNA
10 1 (0.33%) PMP
10 1 (0.33%) PMI Certification
10 1 (0.33%) MCDST
Quality Assurance & Compliance
1 12 (3.93%) SLA
2 1 (0.33%) Sarbanes-Oxley
2 1 (0.33%) QA
2 1 (0.33%) ISO/IEC 20000
2 1 (0.33%) Solvency II
System Software
1 73 (23.93%) Active Directory
2 12 (3.93%) VMware Infrastructure
3 11 (3.61%) XenApp
4 8 (2.62%) XenDesktop
5 5 (1.64%) vSphere
6 3 (0.98%) VMware ESX
7 2 (0.66%) Hyper-V
8 1 (0.33%) Terminal Server
8 1 (0.33%) Xen
8 1 (0.33%) NLBS
8 1 (0.33%) VMware Server
8 1 (0.33%) Apache ZooKeeper
Systems Management
1 12 (3.93%) Control-M
2 9 (2.95%) SCCM
3 4 (1.31%) ITRS Geneos
4 3 (0.98%) Oracle Enterprise Manager
4 3 (0.98%) WSUS
5 2 (0.66%) ServiceCenter
5 2 (0.66%) Nagios
5 2 (0.66%) CA SiteMinder
6 1 (0.33%) MIMEsweeper
6 1 (0.33%) Tivoli
6 1 (0.33%) Systems Management Server (SMS)
6 1 (0.33%) SCOrch
6 1 (0.33%) SCSM
6 1 (0.33%) SCOM
Vendors
1 75 (24.59%) Microsoft
2 45 (14.75%) Oracle
3 33 (10.82%) Citrix
4 22 (7.21%) VMware
5 18 (5.90%) Cisco
6 17 (5.57%) Sybase
7 10 (3.28%) Charles River
7 10 (3.28%) thinkFolio
8 9 (2.95%) Bloomberg
9 8 (2.62%) Lotus
10 7 (2.30%) Sun
10 7 (2.30%) Fidessa
10 7 (2.30%) HP
11 6 (1.97%) Cognos
11 6 (1.97%) Red Hat
11 6 (1.97%) EMC
11 6 (1.97%) Remedy
11 6 (1.97%) Reuters
12 5 (1.64%) Hitachi
13 4 (1.31%) Adobe
City of London
Hays IT - Uk Posting account
Rate: £370.00 - £400.00 per day
Posted: 16 hours ago
City, London
ComputAppoint
Rate: £500 per day
Posted: 18 hours ago
City, London
Randstad Technologies
Rate: £300 - £400 per day
Posted: 3 days ago
City, London
Networking People
Posted: 4 days ago
City of London
Reed Technology - UK Posting Account
Rate: £33000 - £35000 per annum + benefits
Posted: 4 days ago
City of London
Hudson - London
Rate: £90 - £110 per day
Posted: 6 days ago
City of London
Reed Technology - UK Posting Account
Rate: £10 - £13 per hour
Posted: 10 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £250 - £400 per day
Posted: 11 days ago
City of London
DP Connect
Rate: £150 - £250 per day
Posted: 12 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £480.00 per annum
Posted: 13 days ago
City of London
Deerfoot IT
Rate: £450 per day
Posted: 20 days ago
City of London
Interquest - Fulcrum Telecom
Rate: £320 - £400 per day
Posted: 24 days ago
City of London
Huxley Associates
Rate: £650 - £750 per day
Posted: 24 days ago
City of London
Huxley Associates
Rate: £550 - £650 per day
Posted: 24 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £350 - £375 per day
Posted: 25 days ago
City of London
Hays IT - Uk Posting account
Rate: £180.00 per annum
Posted: 25 days ago
City of London
Huxley Associates
Rate: £250 per day + competitive
Posted: 27 days ago
City of London
Hays IT - Uk Posting account
Rate: £500.00 - £600.00 per day
Posted: 27 days ago