The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 82 87 67
Rank change year-on-year
+5 -20
Contract jobs requiring a Support Analyst 129 130 164
As % of all contract IT jobs located in the City of London 2.31% 1.95% 2.73%
As % of the Job Titles category 2.49% 2.09% 2.94%
Number of daily rates quoted 89 74 102
Average daily rate
Keep up to 90%
of your Daily Rate
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£360 £275 £350
Average daily rate % change year-on-year
+30.90% -21.42%
90% offered a daily rate of more than £145 £138 £180
10% offered a daily rate of more than £500 £500 £573
UK excluding London average daily rate £200 £210 £200
% change year-on-year
-4.76% +5.00%
Number of hourly rates quoted 16 23 25
Average hourly rate £16.75 £20.00 £20.00
Average hourly rate % change year-on-year
-16.25% -
90% offered a hourly rate of more than £11.59 £13.50 £15.90
10% offered a hourly rate of more than £22.00 £27.55 £43.41
UK excluding London average hourly rate £17.50 £15.50 £14.50
% change year-on-year
+12.90% +6.89%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5189 6212 5579
As % of all contract IT jobs located in the City of London 92.83% 93.41% 93.03%
Number of daily rates quoted 4020 4517 4147
Average daily rate £450 £450 £450
90% offered a daily rate of more than £270 £275 £275
10% offered a daily rate of more than £613 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 90 110 147
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.59 £12.75 £13.00
10% offered a hourly rate of more than £23.00 £34.30 £49.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 24 December 2014.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 123 (40.46%) Windows
2 108 (35.53%) Finance
3 94 (30.92%) SQL
4 77 (25.33%) Microsoft
5 68 (22.37%) UNIX
6 65 (21.38%) Banking
7 64 (21.05%) Active Directory
8 54 (17.76%) MS Office
9 51 (16.78%) Front Office
10 48 (15.79%) Windows 7
11 41 (13.49%) Oracle
12 39 (12.83%) ITIL
12 39 (12.83%) Linux
13 36 (11.84%) SQL Server
14 35 (11.51%) MS Excel
14 35 (11.51%) Investment Banking
15 32 (10.53%) MS Exchange
15 32 (10.53%) Citrix
16 27 (8.88%) Blackberry
16 27 (8.88%) Back Office
16 27 (8.88%) Windows Server 2008
17 25 (8.22%) VMware
18 23 (7.57%) Asset Management
18 23 (7.57%) Windows XP
19 21 (6.91%) Bloomberg
19 21 (6.91%) Equities
20 19 (6.25%) Reuters
20 19 (6.25%) Sybase
21 18 (5.92%) Windows Server 2003
21 18 (5.92%) Analytical Skills

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (10.53%) MS Exchange
2 14 (4.61%) Exchange Server 2010
2 14 (4.61%) SharePoint
3 9 (2.96%) Blackberry Enterprise Server
4 8 (2.63%) WorkSite
5 6 (1.97%) Exchange Server 2007
6 5 (1.64%) SharePoint 2010
7 4 (1.32%) Exchange Server 2003
8 2 (0.66%) WebSphere
9 1 (0.33%) TIBCO EMS
9 1 (0.33%) Oracle Coherence
9 1 (0.33%) IIS
9 1 (0.33%) IBM Notes
9 1 (0.33%) Apache
9 1 (0.33%) Tomcat
9 1 (0.33%) Lync
9 1 (0.33%) CMS
9 1 (0.33%) Exchange Server 2013
Applications
1 54 (17.76%) MS Office
2 35 (11.51%) MS Excel
3 2 (0.66%) MS PowerPoint
3 2 (0.66%) Spreadsheet
3 2 (0.66%) MS Project
4 1 (0.33%) Adobe Creative Suite
4 1 (0.33%) Adobe Captivate
Business Applications
1 14 (4.61%) Markit EDM
2 9 (2.96%) CODA-Financials
3 6 (1.97%) HiPortfolio
4 3 (0.99%) SimCorp Dimension
4 3 (0.99%) ION MarketView
5 2 (0.66%) SAP FI
5 2 (0.66%) RMDS
5 2 (0.66%) ReMetrica
5 2 (0.66%) SAP FI/CO
5 2 (0.66%) SAP CO
5 2 (0.66%) Academy Housing
5 2 (0.66%) Academy Revenues and Benefits
5 2 (0.66%) assyst
6 1 (0.33%) Dynamics CRM
6 1 (0.33%) Kondor+
6 1 (0.33%) SAP ERP
6 1 (0.33%) Eagle PACE
6 1 (0.33%) Oracle General Ledger
6 1 (0.33%) Oracle EBS R12
6 1 (0.33%) LatentZero
Cloud Services
1 1 (0.33%) Microsoft Azure
Communications & Networking
1 12 (3.95%) DNS
2 10 (3.29%) Internet
2 10 (3.29%) Firewall
2 10 (3.29%) LAN
3 9 (2.96%) DHCP
4 8 (2.63%) WAN
4 8 (2.63%) SAN
5 6 (1.97%) VPN
6 5 (1.64%) Wireless
7 4 (1.32%) Network Security
7 4 (1.32%) Multicast
7 4 (1.32%) VoIP
8 3 (0.99%) TCP/IP
8 3 (0.99%) 3G
8 3 (0.99%) IP Telephony
8 3 (0.99%) BIG-IP
9 2 (0.66%) Structured Cabling
9 2 (0.66%) Intranet
9 2 (0.66%) FTP
10 1 (0.33%) Ethernet
Database & Business Intelligence
1 36 (11.84%) SQL Server
2 10 (3.29%) Relational Database
3 9 (2.96%) BusinessObjects XI
4 8 (2.63%) Oracle Database
5 5 (1.64%) Crystal Reports
6 4 (1.32%) Data Warehouse
7 3 (0.99%) RDBMS
7 3 (0.99%) SQL Server Reporting Services
7 3 (0.99%) SQL Server 2005
7 3 (0.99%) SQL Server Integration Services
7 3 (0.99%) SQL Server 2008
7 3 (0.99%) Big Data
7 3 (0.99%) MarkLogic
8 2 (0.66%) MySQL
8 2 (0.66%) NoSQL
8 2 (0.66%) MS Access
9 1 (0.33%) DB2
9 1 (0.33%) OLAP
9 1 (0.33%) Data Mart
9 1 (0.33%) IDOL
Development Applications
1 4 (1.32%) JIRA
1 4 (1.32%) Team Foundation Server
2 3 (0.99%) Serena SBM
3 2 (0.66%) Eclipse
3 2 (0.66%) Toad
4 1 (0.33%) Subversion
4 1 (0.33%) Atlassian Bamboo
General
1 108 (35.53%) Finance
2 65 (21.38%) Banking
3 51 (16.78%) Front Office
4 35 (11.51%) Investment Banking
5 27 (8.88%) Back Office
6 16 (5.26%) Legal
7 10 (3.29%) Law
8 7 (2.30%) Advertising
9 6 (1.97%) Telecoms
10 4 (1.32%) Retail
11 3 (0.99%) Mandarin Language
12 2 (0.66%) Marketing
12 2 (0.66%) Publishing
12 2 (0.66%) Local Government
12 2 (0.66%) Financial Institution
13 1 (0.33%) Electronics
13 1 (0.33%) Manufacturing
13 1 (0.33%) Retail Banking
13 1 (0.33%) General Ledger
13 1 (0.33%) French Language
Libraries, Frameworks & Software Standards
1 17 (5.59%) .NET
1 17 (5.59%) FIX Protocol
2 5 (1.64%) Middleware
3 4 (1.32%) WebSphere MQ
3 4 (1.32%) Rendezvous
4 3 (0.99%) XML
5 2 (0.66%) COM
5 2 (0.66%) Web Services
5 2 (0.66%) HTML
6 1 (0.33%) jQuery
6 1 (0.33%) X-Windows
6 1 (0.33%) Spring
6 1 (0.33%) Java EE
6 1 (0.33%) JSON
6 1 (0.33%) Application Packaging
6 1 (0.33%) ASP.NET
6 1 (0.33%) ActiveX
6 1 (0.33%) WAP
Miscellaneous
1 27 (8.88%) Blackberry
2 21 (6.91%) Equities
3 18 (5.92%) Analytical Skills
4 15 (4.93%) Derivative
5 14 (4.61%) Foreign Exchange (FX)
6 12 (3.95%) Fixed Income
7 6 (1.97%) Management Information System
7 6 (1.97%) Thin Client
7 6 (1.97%) iPhone
7 6 (1.97%) Fat Client
8 4 (1.32%) Credit Risk
9 3 (0.99%) Market Risk
9 3 (0.99%) Video Conferencing
9 3 (0.99%) Smartphone
9 3 (0.99%) CMDB
9 3 (0.99%) Enterprise Software
9 3 (0.99%) SWIFT
9 3 (0.99%) Client/Server
9 3 (0.99%) N-Tier
10 2 (0.66%) NHS
Operating Systems
1 123 (40.46%) Windows
2 68 (22.37%) UNIX
3 48 (15.79%) Windows 7
4 39 (12.83%) Linux
5 27 (8.88%) Windows Server 2008
6 23 (7.57%) Windows XP
7 18 (5.92%) Windows Server 2003
8 8 (2.63%) Red Hat Enterprise Linux
9 5 (1.64%) Windows Vista
9 5 (1.64%) Solaris
10 4 (1.32%) Mac OS X
10 4 (1.32%) Oracle Linux
10 4 (1.32%) Windows Server 2012
11 3 (0.99%) Windows 8
11 3 (0.99%) Android
12 1 (0.33%) Mac OS
Processes & Methodologies
1 39 (12.83%) ITIL
2 23 (7.57%) Asset Management
3 13 (4.28%) Change Management
4 12 (3.95%) Incident Management
4 12 (3.95%) Change Control
5 11 (3.62%) Investment Management
6 10 (3.29%) CRM
7 9 (2.96%) Problem Management
8 7 (2.30%) User Acceptance Testing
8 7 (2.30%) Financial Modelling
9 6 (1.97%) Electronic Trading
9 6 (1.97%) Disaster Recovery
9 6 (1.97%) Document Management
10 5 (1.64%) Service Delivery
10 5 (1.64%) Stakeholder Management
10 5 (1.64%) Configuration Management
10 5 (1.64%) Project Management
10 5 (1.64%) Service Management
10 5 (1.64%) Business Analysis
11 4 (1.32%) Fund Management
Programming Languages
1 94 (30.92%) SQL
2 14 (4.61%) Perl
2 14 (4.61%) Java
2 14 (4.61%) Shell Script
3 13 (4.28%) VB
4 12 (3.95%) PowerShell
5 10 (3.29%) VBA
5 10 (3.29%) VB6
6 9 (2.96%) C++
7 8 (2.63%) T-SQL
8 7 (2.30%) PL/SQL
9 6 (1.97%) C#
10 4 (1.32%) Python
10 4 (1.32%) Bash Shell
11 2 (0.66%) Korn
11 2 (0.66%) C
11 2 (0.66%) JavaScript
11 2 (0.66%) VBScript
12 1 (0.33%) Ruby
12 1 (0.33%) VB.NET
Qualifications
1 12 (3.95%) Microsoft Certification
2 11 (3.62%) MCP
3 8 (2.63%) MOS
3 8 (2.63%) Degree
4 6 (1.97%) MCSA
5 4 (1.32%) ITIL Certification
5 4 (1.32%) MCITP
6 3 (0.99%) Security Cleared
6 3 (0.99%) ITIL Foundation Certificate
6 3 (0.99%) MCDST
6 3 (0.99%) MCTS
6 3 (0.99%) Cisco Certification
6 3 (0.99%) MCSE
7 2 (0.66%) CCNP
7 2 (0.66%) CCNA
7 2 (0.66%) A+ Certification
7 2 (0.66%) SC Cleared
Quality Assurance & Compliance
1 16 (5.26%) SLA
2 2 (0.66%) ISO/IEC 27001
2 2 (0.66%) PCI DSS
3 1 (0.33%) ISO/IEC 20000
System Software
1 64 (21.05%) Active Directory
2 14 (4.61%) XenApp
3 13 (4.28%) VMware Infrastructure
4 8 (2.63%) XenDesktop
5 4 (1.32%) Hyper-V
6 2 (0.66%) Xen
6 2 (0.66%) VMware ESX
6 2 (0.66%) vSphere
7 1 (0.33%) VMware Workstation
7 1 (0.33%) Terminal Server
7 1 (0.33%) Terminal Services
7 1 (0.33%) NLBS
7 1 (0.33%) VMware Server
Systems Management
1 12 (3.95%) Control-M
2 11 (3.62%) SCCM
3 4 (1.32%) ITRS Geneos
4 3 (0.99%) WSUS
5 1 (0.33%) ServiceCenter
5 1 (0.33%) Casper Suite
5 1 (0.33%) SCOM
5 1 (0.33%) SCVMM
5 1 (0.33%) HP Quality Center
5 1 (0.33%) Symantec Enterprise Vault
Vendors
1 77 (25.33%) Microsoft
2 41 (13.49%) Oracle
3 32 (10.53%) Citrix
4 25 (8.22%) VMware
5 21 (6.91%) Bloomberg
6 19 (6.25%) Sybase
6 19 (6.25%) Reuters
7 15 (4.93%) Cisco
7 15 (4.93%) thinkFolio
8 12 (3.95%) Business Objects
9 11 (3.62%) CODA
10 8 (2.63%) Fidessa
10 8 (2.63%) Remedy
10 8 (2.63%) Charles River
10 8 (2.63%) ION Trading
11 7 (2.30%) Sun
11 7 (2.30%) HP
11 7 (2.30%) Cognos
12 6 (1.97%) TIBCO
12 6 (1.97%) Red Hat
City, London
Austin Fraser
Rate: Market Rates
Posted: 3 days ago
City of London
Real Staffing
Rate: £400 - £500 per day
Posted: 16 days ago
City of London
Real Staffing
Rate: £400 - £500 per day
Posted: 24 days ago