The statistics below represent IT contracts advertised across the City of London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 111 115 90
Rank change year-on-year
+4 -25
Contract jobs requiring a Support Analyst 48 88 130
As % of all contract IT jobs located in the City of London 1.43% 1.56% 2.14%
As % of the Job Titles category 1.50% 1.64% 2.27%
Number of daily rates quoted 34 62 94
Median daily rate £330 £278 £300
Median daily rate % change year-on-year
+18.91% -7.50%
90% offered a daily rate of more than £125 £175 £118
10% offered a daily rate of more than £550 £450 £468
UK excluding London median daily rate £238 £220 £200
% change year-on-year
+7.95% +10.00%
Number of hourly rates quoted 4 7 8
Median hourly rate £22.25 £19.00 £16.75
Median hourly rate % change year-on-year
+17.10% +13.43%
90% offered a hourly rate of more than £22.00 £15.20 £13.20
10% offered a hourly rate of more than £25.30 £21.20 £20.00
UK excluding London median hourly rate £14.50 £13.75 £14.50
% change year-on-year
+5.45% -5.17%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3190 5352 5733
As % of all contract IT jobs located in the City of London 95.14% 94.98% 94.49%
Number of daily rates quoted 2597 4084 4305
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £310 £276 £265
10% offered a daily rate of more than £625 £613 £625
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 37 93 80
Median hourly rate £21.78 £19.00 £19.50
Median hourly rate % change year-on-year
+14.63% -2.56%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £43.57 £28.30 £32.64
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Support Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 29 May 2016.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 29 May 2016, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Support Analyst in the job title.

1 42 (36.52%) SQL
1 42 (36.52%) Windows
2 39 (33.91%) Finance
3 32 (27.83%) Banking
4 28 (24.35%) MS Office
5 26 (22.61%) Active Directory
6 25 (21.74%) Unix
6 25 (21.74%) Front Office
7 23 (20.00%) Windows 7
8 22 (19.13%) ITIL
9 20 (17.39%) Microsoft
10 16 (13.91%) Citrix
10 16 (13.91%) Investment Banking
11 15 (13.04%) Blackberry
11 15 (13.04%) SQL Server
11 15 (13.04%) Windows Server 2008
12 12 (10.43%) SCCM
13 11 (9.57%) Bloomberg
13 11 (9.57%) Microsoft Certification
14 10 (8.70%) Windows Server 2003
14 10 (8.70%) Smartphone
14 10 (8.70%) Equities
14 10 (8.70%) Windows Server
15 9 (7.83%) VMware
15 9 (7.83%) Fixed Income
15 9 (7.83%) Derivative
15 9 (7.83%) Foreign Exchange (FX)
15 9 (7.83%) IIS
15 9 (7.83%) MCP
15 9 (7.83%) Linux

Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.83%) IIS
2 4 (3.48%) Blackberry Enterprise Server
2 4 (3.48%) MQSeries
3 3 (2.61%) MS Exchange
3 3 (2.61%) SharePoint
4 2 (1.74%) Exchange Server 2010
4 2 (1.74%) Skype for Business
5 1 (0.87%) CMS
5 1 (0.87%) Elasticsearch
5 1 (0.87%) Exchange Server 2007
5 1 (0.87%) Exchange Server 2013
5 1 (0.87%) IBM HTTP Server
5 1 (0.87%) Jetty
5 1 (0.87%) Oracle HTTP Server
5 1 (0.87%) SharePoint 2013
Applications
1 28 (24.35%) MS Office
2 8 (6.96%) MS Excel
3 2 (1.74%) MS PowerPoint
3 2 (1.74%) MS Project
3 2 (1.74%) MS Visio
4 1 (0.87%) Spreadsheet
Business Applications
1 2 (1.74%) Hi Portfolio
1 2 (1.74%) MetaTrader
2 1 (0.87%) Dynamics NAV
2 1 (0.87%) ION MarketView
2 1 (0.87%) Minerva
2 1 (0.87%) Misys Opics
2 1 (0.87%) Salerio
2 1 (0.87%) Sentinel
2 1 (0.87%) SimCorp Dimension
2 1 (0.87%) Summit
2 1 (0.87%) thinkFolio
Cloud Services
1 3 (2.61%) Office 365
Communications & Networking
1 8 (6.96%) LAN
1 8 (6.96%) WAN
2 4 (3.48%) PuTTY
2 4 (3.48%) VPN
3 3 (2.61%) DNS
3 3 (2.61%) Firewall
3 3 (2.61%) Internet
3 3 (2.61%) Intranet
3 3 (2.61%) VoIP
4 2 (1.74%) DHCP
4 2 (1.74%) SAN
5 1 (0.87%) BGP
5 1 (0.87%) HTTP
5 1 (0.87%) IP Telephony
5 1 (0.87%) iSCSI
5 1 (0.87%) NAS
5 1 (0.87%) Skype
5 1 (0.87%) Telepresence
5 1 (0.87%) WebEx
5 1 (0.87%) Wireless
Database & Business Intelligence
1 15 (13.04%) SQL Server
2 6 (5.22%) SQL Server 2008
3 4 (3.48%) SQL Server Reporting Services
4 3 (2.61%) SQL Server Integration Services
5 2 (1.74%) Oracle Database
5 2 (1.74%) SQL Server 2012
6 1 (0.87%) BusinessObjects
6 1 (0.87%) Data Mart
6 1 (0.87%) Data Warehouse
6 1 (0.87%) Microsoft Analysis Services
6 1 (0.87%) MS Access
6 1 (0.87%) Oracle Database 10g
6 1 (0.87%) Oracle Database 11g
6 1 (0.87%) PostgreSQL
6 1 (0.87%) Relational Database
6 1 (0.87%) SQL Server 2005
6 1 (0.87%) SQL Server Analysis Services
Development Applications
1 2 (1.74%) JIRA
2 1 (0.87%) Ant
2 1 (0.87%) Jenkins
2 1 (0.87%) Maven
2 1 (0.87%) Subversion
General
1 39 (33.91%) Finance
2 32 (27.83%) Banking
3 25 (21.74%) Front Office
4 16 (13.91%) Investment Banking
5 5 (4.35%) Legal
5 5 (4.35%) Retail
6 4 (3.48%) Law
7 3 (2.61%) Back Office
8 2 (1.74%) Financial Institution
8 2 (1.74%) French Language
9 1 (0.87%) Billing
9 1 (0.87%) Publishing
9 1 (0.87%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (5.22%) FIX Protocol
2 3 (2.61%) XML
3 2 (1.74%) .NET
4 1 (0.87%) .NET Framework
4 1 (0.87%) ELK Stack
4 1 (0.87%) Hibernate
4 1 (0.87%) HTML
4 1 (0.87%) J2EE
4 1 (0.87%) JBoss Seam
4 1 (0.87%) JDBC
4 1 (0.87%) Middleware
4 1 (0.87%) Murex Flex
4 1 (0.87%) Murex MxML
4 1 (0.87%) Spring
4 1 (0.87%) Web Services
4 1 (0.87%) Windows Identity Foundation
Miscellaneous
1 15 (13.04%) Blackberry
2 10 (8.70%) Equities
2 10 (8.70%) Smartphone
3 9 (7.83%) Derivative
3 9 (7.83%) Fixed Income
3 9 (7.83%) Foreign Exchange (FX)
4 3 (2.61%) iPhone
5 2 (1.74%) Analytical Skills
5 2 (1.74%) Blog
5 2 (1.74%) Enterprise Software
5 2 (1.74%) Management Information System
5 2 (1.74%) NHS
6 1 (0.87%) Client/Server
6 1 (0.87%) Computer Science
6 1 (0.87%) Data Centre
6 1 (0.87%) Data Extraction
6 1 (0.87%) Equity Derivative
6 1 (0.87%) iPad
6 1 (0.87%) Tandem
6 1 (0.87%) Video Conferencing
Operating Systems
1 42 (36.52%) Windows
2 25 (21.74%) Unix
3 23 (20.00%) Windows 7
4 15 (13.04%) Windows Server 2008
5 10 (8.70%) Windows Server
5 10 (8.70%) Windows Server 2003
6 9 (7.83%) Linux
7 8 (6.96%) Windows 2000 Server
8 5 (4.35%) Solaris
8 5 (4.35%) Windows XP
9 4 (3.48%) Apple iOS
9 4 (3.48%) Windows Server 2012
10 2 (1.74%) Mac OS
10 2 (1.74%) Mac OS X
11 1 (0.87%) Android
11 1 (0.87%) Windows 2000
Processes & Methodologies
1 22 (19.13%) ITIL
2 6 (5.22%) Asset Management
2 6 (5.22%) Investment Management
3 5 (4.35%) CRM
3 5 (4.35%) ITSM
4 4 (3.48%) E-Commerce
4 4 (3.48%) Risk Management
4 4 (3.48%) SDLC
5 3 (2.61%) Load Testing
5 3 (2.61%) Portfolio Management
5 3 (2.61%) Problem Management
5 3 (2.61%) Service Management
5 3 (2.61%) User Acceptance Testing
5 3 (2.61%) Workflow
6 2 (1.74%) Continuous Improvement
6 2 (1.74%) Electronic Trading
6 2 (1.74%) ETL
6 2 (1.74%) Low Latency
6 2 (1.74%) Reverse Engineering
6 2 (1.74%) Stakeholder Management
Programming Languages
1 42 (36.52%) SQL
2 8 (6.96%) PowerShell
3 7 (6.09%) Java
4 6 (5.22%) Shell Script
5 4 (3.48%) C++
6 3 (2.61%) Perl
6 3 (2.61%) T-SQL
7 2 (1.74%) Bash Shell
7 2 (1.74%) Python
7 2 (1.74%) VBA
8 1 (0.87%) C#
8 1 (0.87%) JavaScript
Qualifications
1 11 (9.57%) Microsoft Certification
2 9 (7.83%) MCP
3 8 (6.96%) MCDST
3 8 (6.96%) MCSE
4 5 (4.35%) Cisco Certification
5 3 (2.61%) CCNA
5 3 (2.61%) CCNP
5 3 (2.61%) MOS
6 2 (1.74%) Degree
6 2 (1.74%) Security Cleared
7 1 (0.87%) ITIL Certification
7 1 (0.87%) MCSA
7 1 (0.87%) MCTS
Quality Assurance & Compliance
1 6 (5.22%) SLA
2 2 (1.74%) QA
System Software
1 26 (22.61%) Active Directory
2 8 (6.96%) XenApp
3 6 (5.22%) VMware Infrastructure
4 3 (2.61%) VMware ESX
4 3 (2.61%) vSphere
5 2 (1.74%) VMware ESXi
6 1 (0.87%) Citrix Presentation Server
6 1 (0.87%) Firmware
6 1 (0.87%) Hyper-V
6 1 (0.87%) Microsoft Virtual Server
6 1 (0.87%) NFS
6 1 (0.87%) Terminal Services
6 1 (0.87%) VMware Workstation
6 1 (0.87%) Xen
Systems Management
1 12 (10.43%) SCCM
2 6 (5.22%) Control-M
3 2 (1.74%) ITRS Geneos
3 2 (1.74%) logstash
4 1 (0.87%) Kibana
4 1 (0.87%) Nagios
4 1 (0.87%) Norton AntiVirus
4 1 (0.87%) Puppet
4 1 (0.87%) SCOM
4 1 (0.87%) SCSM
4 1 (0.87%) SCVMM
4 1 (0.87%) Symantec Endpoint Protection
4 1 (0.87%) WSUS
Vendors
1 20 (17.39%) Microsoft
2 16 (13.91%) Citrix
3 11 (9.57%) Bloomberg
4 9 (7.83%) VMware
5 8 (6.96%) Fidessa
6 7 (6.09%) Cisco
6 7 (6.09%) Reuters
7 6 (5.22%) Murex
7 6 (5.22%) Oracle
7 6 (5.22%) Sybase
8 4 (3.48%) Remedy
9 3 (2.61%) Apple
9 3 (2.61%) Charles River
9 3 (2.61%) IBM
9 3 (2.61%) Sitecore
10 2 (1.74%) Calypso
10 2 (1.74%) Riverbed
10 2 (1.74%) ServiceNow
10 2 (1.74%) Sophos
10 2 (1.74%) Trayport
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