The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 100 76 87
Rank change year-on-year
-24 +11
Contract jobs requiring a Support Analyst 115 149 158
As % of all contract IT jobs located in the City of London 1.96% 2.57% 2.23%
As % of the Job Titles category 2.13% 2.79% 2.40%
Number of daily rates quoted 83 103 98
Average daily rate
Keep up to 90%
of your Daily Rate
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£300 £300 £325
Average daily rate % change year-on-year
- -7.69%
90% offered a daily rate of more than £146 £146 £181
10% offered a daily rate of more than £475 £485 £500
UK excluding London average daily rate £250 £200 £228
% change year-on-year
+25.00% -12.08%
Number of hourly rates quoted 8 19 22
Average hourly rate £21.00 £16.00 £20.00
Average hourly rate % change year-on-year
+31.25% -20.00%
90% offered a hourly rate of more than £14.33 £14.50 £12.20
10% offered a hourly rate of more than £21.80 £31.06 £24.70
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5406 5340 6577
As % of all contract IT jobs located in the City of London 92.33% 92.01% 92.78%
Number of daily rates quoted 4192 3896 4823
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £257 £280
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 84 89 172
Average hourly rate £17.98 £17.00 £20.00
Average hourly rate % change year-on-year
+5.76% -15.00%
90% offered a hourly rate of more than £10.80 £12.00 £12.90
10% offered a hourly rate of more than £34.00 £32.11 £44.60
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 31 July 2015.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2015, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 94 (41.96%) Windows
2 72 (32.14%) SQL
3 68 (30.36%) Finance
4 48 (21.43%) UNIX
5 42 (18.75%) Microsoft
5 42 (18.75%) Front Office
6 38 (16.96%) Banking
7 37 (16.52%) Windows 7
8 36 (16.07%) ITIL
9 34 (15.18%) Active Directory
10 32 (14.29%) Linux
11 30 (13.39%) MS Office
12 26 (11.61%) Oracle
12 26 (11.61%) Investment Banking
13 23 (10.27%) MS Excel
14 22 (9.82%) SQL Server
15 20 (8.93%) Windows Server 2008
16 19 (8.48%) Analytical Skills
16 19 (8.48%) Windows XP
16 19 (8.48%) Equities
17 18 (8.04%) Legal
17 18 (8.04%) Citrix
17 18 (8.04%) Foreign Exchange (FX)
18 17 (7.59%) TCP/IP
19 16 (7.14%) Incident Management
20 15 (6.70%) Problem Management
21 14 (6.25%) Java
21 14 (6.25%) Blackberry
21 14 (6.25%) Firewall
22 13 (5.80%) Law

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2015, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (4.02%) IIS
2 7 (3.13%) MS Exchange
3 6 (2.68%) SharePoint
3 6 (2.68%) WorkSite
4 4 (1.79%) Blackberry Enterprise Server
4 4 (1.79%) Tomcat
4 4 (1.79%) JBoss
5 3 (1.34%) Apache
5 3 (1.34%) WebSphere
5 3 (1.34%) Exchange Server 2010
6 2 (0.89%) Lync
6 2 (0.89%) CMS
6 2 (0.89%) IBM Notes
7 1 (0.45%) WebSphere Application Server
7 1 (0.45%) WebLogic
7 1 (0.45%) SAS
7 1 (0.45%) Oracle Workflow
7 1 (0.45%) Exchange Server 2007
7 1 (0.45%) Drupal
7 1 (0.45%) Jetty
Applications
1 30 (13.39%) MS Office
2 23 (10.27%) MS Excel
3 2 (0.89%) MS Visio
3 2 (0.89%) MS PowerPoint
3 2 (0.89%) Spreadsheet
3 2 (0.89%) PowerPivot
3 2 (0.89%) MS Project
4 1 (0.45%) Photoshop
Business Applications
1 4 (1.79%) Global One
2 3 (1.34%) ION MarketView
3 2 (0.89%) Dynamics CRM
3 2 (0.89%) thinkFolio
4 1 (0.45%) Cerner Millennium
4 1 (0.45%) Hyperion Planning
4 1 (0.45%) Oracle General Ledger
4 1 (0.45%) Oracle EBS R12
4 1 (0.45%) Teamcenter
4 1 (0.45%) LatentZero
4 1 (0.45%) Kondor+
4 1 (0.45%) Loan IQ
4 1 (0.45%) Remedy ITSM
4 1 (0.45%) Oracle Financials
4 1 (0.45%) Oracle 11i
4 1 (0.45%) Agresso
4 1 (0.45%) CODA-Financials
4 1 (0.45%) Endur
4 1 (0.45%) Oracle EBS
4 1 (0.45%) Oracle iProcurement
Cloud Services
1 4 (1.79%) Office 365
2 2 (0.89%) Google Apps
3 1 (0.45%) IaaS
3 1 (0.45%) Google Analytics
3 1 (0.45%) Amazon AWS
Communications & Networking
1 17 (7.59%) TCP/IP
2 14 (6.25%) Firewall
3 11 (4.91%) LAN
3 11 (4.91%) DNS
4 10 (4.46%) WAN
4 10 (4.46%) VPN
5 6 (2.68%) Wireless
5 6 (2.68%) DHCP
5 6 (2.68%) Multicast
6 4 (1.79%) SAN
7 3 (1.34%) DMZ
7 3 (1.34%) MPLS
7 3 (1.34%) OSPF
7 3 (1.34%) BGP
7 3 (1.34%) WLAN
7 3 (1.34%) LDAP
7 3 (1.34%) IPsec
7 3 (1.34%) Network Security
7 3 (1.34%) Cisco ISE
8 2 (0.89%) Software-Defined Networking
Database & Business Intelligence
1 22 (9.82%) SQL Server
2 6 (2.68%) BusinessObjects
2 6 (2.68%) SQL Server Reporting Services
3 5 (2.23%) SQL Server Integration Services
4 4 (1.79%) SQL Server 2008
4 4 (1.79%) SQL Server 2005
5 3 (1.34%) DTS
5 3 (1.34%) Oracle Database
6 2 (0.89%) Relational Database
6 2 (0.89%) SQL Server 2012
6 2 (0.89%) Data Warehouse
6 2 (0.89%) Informix
6 2 (0.89%) Star Schema
6 2 (0.89%) Data Mart
7 1 (0.45%) Redis
7 1 (0.45%) QlikView
7 1 (0.45%) SQL Server Analysis Services
7 1 (0.45%) MS Access
7 1 (0.45%) DB2
7 1 (0.45%) Crystal Reports
Development Applications
1 5 (2.23%) JIRA
2 2 (0.89%) Jenkins
2 2 (0.89%) Visual Studio
3 1 (0.45%) ERwin
3 1 (0.45%) Introscope
3 1 (0.45%) Maven
General
1 68 (30.36%) Finance
2 42 (18.75%) Front Office
3 38 (16.96%) Banking
4 26 (11.61%) Investment Banking
5 18 (8.04%) Legal
6 13 (5.80%) Law
7 10 (4.46%) Retail
8 6 (2.68%) Back Office
9 4 (1.79%) Financial Institution
10 3 (1.34%) Marketing
10 3 (1.34%) Telecoms
11 2 (0.89%) Manufacturing
11 2 (0.89%) Advertising
11 2 (0.89%) Retail Banking
12 1 (0.45%) Private Banking
12 1 (0.45%) Publishing
Libraries, Frameworks & Software Standards
1 13 (5.80%) .NET
2 10 (4.46%) FIX Protocol
3 7 (3.13%) HTML
3 7 (3.13%) WebSphere MQ
4 6 (2.68%) Rendezvous
5 5 (2.23%) XML
6 4 (1.79%) Middleware
6 4 (1.79%) Web Services
6 4 (1.79%) ASP.NET
6 4 (1.79%) CSS
7 3 (1.34%) SOAP
7 3 (1.34%) 802.1X
8 2 (0.89%) MDX
8 2 (0.89%) JSP
8 2 (0.89%) COM
8 2 (0.89%) Java EE
9 1 (0.45%) TIBCO EMS
9 1 (0.45%) Application Packaging
9 1 (0.45%) XSLT
9 1 (0.45%) XHTML
Miscellaneous
1 19 (8.48%) Equities
1 19 (8.48%) Analytical Skills
2 18 (8.04%) Foreign Exchange (FX)
3 14 (6.25%) Blackberry
4 13 (5.80%) Fixed Income
5 9 (4.02%) Derivative
6 8 (3.57%) Video Conferencing
7 7 (3.13%) Credit Risk
7 7 (3.13%) iPad
8 6 (2.68%) NHS
9 5 (2.23%) Market Risk
10 4 (1.79%) iPhone
10 4 (1.79%) SWIFT
11 3 (1.34%) Client/Server
11 3 (1.34%) Hedge funds
12 2 (0.89%) Data Integration
12 2 (0.89%) Clustering
12 2 (0.89%) Management Information System
12 2 (0.89%) Equity Derivative
12 2 (0.89%) Computer Science
Operating Systems
1 94 (41.96%) Windows
2 48 (21.43%) UNIX
3 37 (16.52%) Windows 7
4 32 (14.29%) Linux
5 20 (8.93%) Windows Server 2008
6 19 (8.48%) Windows XP
7 11 (4.91%) Windows Server 2012
8 9 (4.02%) Windows Server 2003
9 8 (3.57%) Mac OS X
10 6 (2.68%) Windows Vista
10 6 (2.68%) Android
11 5 (2.23%) Solaris
12 4 (1.79%) Red Hat Enterprise Linux
12 4 (1.79%) Windows 8
13 3 (1.34%) CentOS
14 2 (0.89%) Mac OS
15 1 (0.45%) Apple iOS
15 1 (0.45%) Oracle Linux
15 1 (0.45%) AIX
15 1 (0.45%) Windows Mobile
Processes & Methodologies
1 36 (16.07%) ITIL
2 16 (7.14%) Incident Management
3 15 (6.70%) Problem Management
4 11 (4.91%) Asset Management
5 9 (4.02%) Service Management
5 9 (4.02%) Change Control
6 8 (3.57%) Migration
7 7 (3.13%) Document Management
7 7 (3.13%) Change Management
7 7 (3.13%) Operational Acceptance Testing
8 6 (2.68%) Stakeholder Management
8 6 (2.68%) Investment Management
8 6 (2.68%) Project Planning
9 5 (2.23%) Algorithmic Trading
9 5 (2.23%) DevOps
9 5 (2.23%) Root Cause Analysis
9 5 (2.23%) Service Delivery
9 5 (2.23%) Risk Management
9 5 (2.23%) Data Analysis
9 5 (2.23%) Agile Software Development
Programming Languages
1 72 (32.14%) SQL
2 14 (6.25%) Java
3 12 (5.36%) C#
4 11 (4.91%) PowerShell
5 10 (4.46%) VBA
6 6 (2.68%) Python
6 6 (2.68%) Shell Script
6 6 (2.68%) JavaScript
7 5 (2.23%) Perl
7 5 (2.23%) T-SQL
8 3 (1.34%) VBScript
8 3 (1.34%) VB
9 2 (0.89%) PL/SQL
9 2 (0.89%) Data Analysis Expressions (DAX)
10 1 (0.45%) Bash Shell
10 1 (0.45%) sed
10 1 (0.45%) C
10 1 (0.45%) C++
10 1 (0.45%) PHP
10 1 (0.45%) VB6
Qualifications
1 12 (5.36%) Microsoft Certification
2 10 (4.46%) MCSE
2 10 (4.46%) Degree
3 8 (3.57%) MOS
4 5 (2.23%) MCP
4 5 (2.23%) Security Cleared
5 4 (1.79%) MCSA
6 3 (1.34%) ITIL Certification
6 3 (1.34%) SC Cleared
7 2 (0.89%) MCITP
7 2 (0.89%) CCSA
8 1 (0.45%) MCDST
8 1 (0.45%) CCIE
8 1 (0.45%) CCNP
8 1 (0.45%) Cisco Certification
8 1 (0.45%) BC Cleared
Quality Assurance & Compliance
1 12 (5.36%) SLA
2 2 (0.89%) ISO/IEC 27001
2 2 (0.89%) QA
2 2 (0.89%) PCI DSS
3 1 (0.45%) HL7
3 1 (0.45%) DICOM
System Software
1 34 (15.18%) Active Directory
2 9 (4.02%) VMware Infrastructure
3 5 (2.23%) VMware ESX
4 2 (0.89%) XenApp
4 2 (0.89%) vSphere
4 2 (0.89%) NDS
5 1 (0.45%) NFS
5 1 (0.45%) Varnish
5 1 (0.45%) VMware ESXi
5 1 (0.45%) GPFS
5 1 (0.45%) Microsoft App-V
5 1 (0.45%) Microsoft Virtual Server
Systems Management
1 8 (3.57%) Control-M
1 8 (3.57%) Puppet
2 7 (3.13%) SCCM
3 5 (2.23%) Nagios
4 4 (1.79%) ITRS Geneos
4 4 (1.79%) AirWatch
5 1 (0.45%) Cisco UCCX
5 1 (0.45%) Cisco CUCM
5 1 (0.45%) Vagrant
5 1 (0.45%) Opscode Chef
5 1 (0.45%) WSUS
5 1 (0.45%) TeamSite
5 1 (0.45%) MOM
5 1 (0.45%) Systems Management Server (SMS)
5 1 (0.45%) SCOM
5 1 (0.45%) HP Data Protector
5 1 (0.45%) ZABBIX
5 1 (0.45%) CA Wily
5 1 (0.45%) McAfee ePO
Vendors
1 42 (18.75%) Microsoft
2 26 (11.61%) Oracle
3 18 (8.04%) Citrix
4 13 (5.80%) VMware
5 10 (4.46%) Cisco
5 10 (4.46%) Bloomberg
6 8 (3.57%) Remedy
6 8 (3.57%) Reuters
6 8 (3.57%) Apple
6 8 (3.57%) TIBCO
7 6 (2.68%) Red Hat
8 5 (2.23%) Wyse
9 4 (1.79%) IBM
9 4 (1.79%) Sybase
9 4 (1.79%) HP
10 3 (1.34%) Sun
10 3 (1.34%) Websense
10 3 (1.34%) CODA
10 3 (1.34%) CheckPoint
10 3 (1.34%) Informatica
City, London
TEKsystems
Rate: £250 - £300 per day
Posted: 3 days ago
City, London
Hays Finance Technology
Rate: £400.00 - £450.00 per annum
Posted: 4 days ago
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Nigel Frank International Limited - Newcastle
Rate: £200 - £275 per day
Posted: 4 days ago
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Hays IT - Uk Posting account
Rate: £450.00 - £500.00 per annum
Posted: 12 days ago
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Austin Fraser Limited
Rate: £250 - £315 per day
Posted: 23 days ago