The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 72 81 62
Rank change year-on-year
+9 -19
Contract jobs requiring a Support Analyst 152 163 217
As % of all contract IT jobs located in the City of London 2.64% 2.30% 2.79%
As % of the Job Titles category 2.87% 2.48% 3.02%
Number of daily rates quoted 106 103 116
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £325 £350
Average daily rate % change year-on-year
-7.69% -7.14%
90% offered a daily rate of more than £148 £180 £166
10% offered a daily rate of more than £481 £500 £500
UK excluding London average daily rate £205 £230 £215
% change year-on-year
-10.86% +6.97%
Number of hourly rates quoted 19 22 27
Average hourly rate £16.00 £20.00 £19.00
Average hourly rate % change year-on-year
-20.00% +5.26%
90% offered a hourly rate of more than £14.50 £12.20 £12.70
10% offered a hourly rate of more than £31.06 £24.70 £22.50
UK excluding London average hourly rate £15.00 £14.75 £15.00
% change year-on-year
+1.69% -1.66%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5302 6564 7191
As % of all contract IT jobs located in the City of London 92.02% 92.61% 92.31%
Number of daily rates quoted 3865 4816 5234
Average daily rate £450 £450 £450
90% offered a daily rate of more than £259 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 89 170 170
Average hourly rate £16.50 £19.50 £20.00
Average hourly rate % change year-on-year
-15.38% -2.50%
90% offered a hourly rate of more than £12.00 £12.62 £11.50
10% offered a hourly rate of more than £32.11 £44.00 £43.99
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
London

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 1 August 2014.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 1 August 2014.

Support Analyst Hourly Rate Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 1 August 2014, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 134 (47.35%) Windows
2 104 (36.75%) Finance
3 86 (30.39%) SQL
4 69 (24.38%) ITIL
5 67 (23.67%) Active Directory
6 59 (20.85%) Microsoft
6 59 (20.85%) MS Office
7 58 (20.49%) Windows 7
8 47 (16.61%) SQL Server
8 47 (16.61%) UNIX
9 46 (16.25%) Banking
10 40 (14.13%) Oracle
11 36 (12.72%) Citrix
12 32 (11.31%) Windows XP
12 32 (11.31%) Front Office
13 30 (10.60%) MS Excel
14 24 (8.48%) MS Exchange
15 22 (7.77%) Blackberry
16 21 (7.42%) Linux
16 21 (7.42%) Sybase
16 21 (7.42%) Derivative
17 19 (6.71%) VMware
18 18 (6.36%) Java
18 18 (6.36%) Windows Server 2008
19 17 (6.01%) Investment Management
20 16 (5.65%) Investment Banking
20 16 (5.65%) VBA
20 16 (5.65%) Law
20 16 (5.65%) Fixed Income
20 16 (5.65%) Asset Management

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 1 August 2014, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (8.48%) MS Exchange
2 12 (4.24%) IBM Notes
3 10 (3.53%) Exchange Server 2010
4 7 (2.47%) Exchange Server 2007
5 6 (2.12%) SharePoint
5 6 (2.12%) Exchange Server 2003
6 5 (1.77%) WorkSite
7 4 (1.41%) Apache
7 4 (1.41%) SharePoint 2010
8 3 (1.06%) Oracle Service Bus
8 3 (1.06%) Oracle Coherence
8 3 (1.06%) Blackberry Enterprise Server
8 3 (1.06%) Tomcat
8 3 (1.06%) SAS
8 3 (1.06%) WebLogic
8 3 (1.06%) IIS
9 2 (0.71%) WebSphere
9 2 (0.71%) Liferay
10 1 (0.35%) Adobe CQ
10 1 (0.35%) Lync
Applications
1 59 (20.85%) MS Office
2 30 (10.60%) MS Excel
3 8 (2.83%) MS PowerPoint
4 5 (1.77%) MS Project
5 2 (0.71%) MS Visio
6 1 (0.35%) Spreadsheet
6 1 (0.35%) Adobe Captivate
Business Applications
1 11 (3.89%) Agresso
2 6 (2.12%) Minerva
2 6 (2.12%) RMDS
3 4 (1.41%) Oracle EBS
3 4 (1.41%) Capstone
3 4 (1.41%) Tesseract
4 3 (1.06%) Markit EDM
4 3 (1.06%) ReMetrica
4 3 (1.06%) Academy Housing
4 3 (1.06%) Academy Revenues and Benefits
5 2 (0.71%) Oracle Financials
5 2 (0.71%) Endur
5 2 (0.71%) Oracle Applications
5 2 (0.71%) LatentZero
5 2 (0.71%) Dynamics CRM
5 2 (0.71%) Kondor+
5 2 (0.71%) Adaptiv
5 2 (0.71%) Front Arena
5 2 (0.71%) Oracle General Ledger
5 2 (0.71%) Oracle EBS R12
Cloud Services
1 1 (0.35%) Office 365
Communications & Networking
1 12 (4.24%) Internet
1 12 (4.24%) LAN
2 10 (3.53%) WAN
2 10 (3.53%) Firewall
3 9 (3.18%) DNS
4 7 (2.47%) VoIP
4 7 (2.47%) VPN
5 5 (1.77%) TCP/IP
5 5 (1.77%) DHCP
6 4 (1.41%) LDAP
6 4 (1.41%) Wireless
7 3 (1.06%) Intranet
7 3 (1.06%) HTTP
8 2 (0.71%) FTP
8 2 (0.71%) SSL
8 2 (0.71%) X.509
8 2 (0.71%) SSH
9 1 (0.35%) PABX
9 1 (0.35%) NAS
9 1 (0.35%) Structured Cabling
Database & Business Intelligence
1 47 (16.61%) SQL Server
2 10 (3.53%) Relational Database
3 8 (2.83%) Oracle Database
4 6 (2.12%) SQL Server 2005
5 5 (1.77%) SQL Server 2008
5 5 (1.77%) Data Warehouse
6 3 (1.06%) MySQL
6 3 (1.06%) Crystal Reports
7 2 (0.71%) Oracle Database 10g
7 2 (0.71%) SQL Server 2000
7 2 (0.71%) Oracle Database 11g
7 2 (0.71%) SQL Server Integration Services
8 1 (0.35%) MongoDB
8 1 (0.35%) Oracle ODI
8 1 (0.35%) Data Mart
8 1 (0.35%) SQL Server Reporting Services
8 1 (0.35%) SQL Server Analysis Services
8 1 (0.35%) Essbase
8 1 (0.35%) Oracle Reports
8 1 (0.35%) Oracle9i Database
Development Applications
1 3 (1.06%) Team Foundation Server
2 2 (0.71%) Serena SBM
3 1 (0.35%) Atlassian Bamboo
3 1 (0.35%) Subversion
3 1 (0.35%) Eclipse
3 1 (0.35%) Toad
General
1 104 (36.75%) Finance
2 46 (16.25%) Banking
3 32 (11.31%) Front Office
4 16 (5.65%) Investment Banking
4 16 (5.65%) Law
5 15 (5.30%) Legal
6 13 (4.59%) Back Office
7 9 (3.18%) Financial Institution
8 5 (1.77%) Marketing
9 4 (1.41%) Advertising
9 4 (1.41%) Retail
10 3 (1.06%) General Ledger
10 3 (1.06%) Telecoms
11 2 (0.71%) Pharmaceutical
11 2 (0.71%) German Language
11 2 (0.71%) Local Government
12 1 (0.35%) Retail Banking
12 1 (0.35%) Mandarin Language
12 1 (0.35%) French Language
12 1 (0.35%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (3.18%) XML
2 5 (1.77%) .NET
3 4 (1.41%) Web Services
3 4 (1.41%) J2EE
4 3 (1.06%) HTML
4 3 (1.06%) Middleware
5 2 (0.71%) CSS
5 2 (0.71%) FIXML
5 2 (0.71%) Application Packaging
5 2 (0.71%) FIX Protocol
5 2 (0.71%) Spring
6 1 (0.35%) Kafka
6 1 (0.35%) Flash
6 1 (0.35%) WAP
6 1 (0.35%) Rendezvous
6 1 (0.35%) WebSphere MQ
6 1 (0.35%) WSDL
Miscellaneous
1 22 (7.77%) Blackberry
2 21 (7.42%) Derivative
3 16 (5.65%) Fixed Income
4 9 (3.18%) Foreign Exchange (FX)
5 8 (2.83%) iPhone
6 7 (2.47%) Equities
6 7 (2.47%) NHS
7 5 (1.77%) Credit Risk
8 4 (1.41%) AS400
8 4 (1.41%) Market Risk
8 4 (1.41%) Reference Data
9 3 (1.06%) iSeries
9 3 (1.06%) Enterprise Software
9 3 (1.06%) Management Information System
10 2 (0.71%) Thin Client
10 2 (0.71%) N-Tier
10 2 (0.71%) Clustering
10 2 (0.71%) Credit Derivative
10 2 (0.71%) Cryptography
10 2 (0.71%) Fat Client
Operating Systems
1 134 (47.35%) Windows
2 58 (20.49%) Windows 7
3 47 (16.61%) UNIX
4 32 (11.31%) Windows XP
5 21 (7.42%) Linux
6 18 (6.36%) Windows Server 2008
7 15 (5.30%) Windows Server 2003
8 8 (2.83%) Solaris
9 4 (1.41%) Red Hat Enterprise Linux
10 3 (1.06%) Windows 8
10 3 (1.06%) Mac OS
10 3 (1.06%) Mac OS X
11 1 (0.35%) Windows Server 2012
11 1 (0.35%) Apple iOS
11 1 (0.35%) Windows Vista
11 1 (0.35%) Android
Processes & Methodologies
1 69 (24.38%) ITIL
2 17 (6.01%) Investment Management
3 16 (5.65%) Asset Management
4 14 (4.95%) Incident Management
5 12 (4.24%) ITSM
5 12 (4.24%) Change Control
6 10 (3.53%) Problem Management
7 9 (3.18%) Disaster Recovery
8 8 (2.83%) Project Management
8 8 (2.83%) Service Management
8 8 (2.83%) Root Cause Analysis
9 7 (2.47%) Service Delivery
9 7 (2.47%) Change Management
9 7 (2.47%) CRM
10 6 (2.12%) Data Management
10 6 (2.12%) Business Continuity
10 6 (2.12%) User Acceptance Testing
11 5 (1.77%) Analytics
11 5 (1.77%) Document Management
11 5 (1.77%) BCP
Programming Languages
1 86 (30.39%) SQL
2 18 (6.36%) Java
3 16 (5.65%) VBA
4 10 (3.53%) Shell Script
5 6 (2.12%) PL/SQL
6 5 (1.77%) Perl
6 5 (1.77%) T-SQL
7 4 (1.41%) C#
7 4 (1.41%) Python
7 4 (1.41%) PowerShell
7 4 (1.41%) Bash Shell
8 3 (1.06%) C++
8 3 (1.06%) JavaScript
9 2 (0.71%) ActionScript
9 2 (0.71%) Korn
9 2 (0.71%) ActionScript 2.0
10 1 (0.35%) VB
10 1 (0.35%) C
10 1 (0.35%) COBOL
10 1 (0.35%) PowerHouse
Qualifications
1 13 (4.59%) Degree
2 10 (3.53%) Microsoft Certification
3 7 (2.47%) MCP
4 6 (2.12%) ITIL Certification
5 5 (1.77%) MOS
6 4 (1.41%) MCSE
7 3 (1.06%) ITIL Foundation Certificate
7 3 (1.06%) MCTS
7 3 (1.06%) Security Cleared
7 3 (1.06%) MCSA
8 2 (0.71%) SC Cleared
9 1 (0.35%) MCITP
9 1 (0.35%) MCDST
9 1 (0.35%) Cisco Certification
9 1 (0.35%) PMP
9 1 (0.35%) PMI Certification
Quality Assurance & Compliance
1 11 (3.89%) SLA
2 3 (1.06%) Data Quality
3 2 (0.71%) QA
4 1 (0.35%) Solvency II
4 1 (0.35%) ISO/IEC 20000
4 1 (0.35%) Sarbanes-Oxley
System Software
1 67 (23.67%) Active Directory
2 14 (4.95%) VMware Infrastructure
3 6 (2.12%) XenApp
4 4 (1.41%) vSphere
5 2 (0.71%) XenDesktop
6 1 (0.35%) Apache ZooKeeper
6 1 (0.35%) Hyper-V
6 1 (0.35%) VMware Server
6 1 (0.35%) VMware ESX
6 1 (0.35%) Terminal Server
Systems Management
1 10 (3.53%) SCCM
2 8 (2.83%) Control-M
3 3 (1.06%) ITRS Geneos
3 3 (1.06%) Tivoli
3 3 (1.06%) Oracle Enterprise Manager
4 2 (0.71%) Nagios
4 2 (0.71%) CA SiteMinder
4 2 (0.71%) Systems Management Server (SMS)
4 2 (0.71%) ServiceCenter
5 1 (0.35%) SCOrch
5 1 (0.35%) SCSM
5 1 (0.35%) SCOM
5 1 (0.35%) MIMEsweeper
Vendors
1 59 (20.85%) Microsoft
2 40 (14.13%) Oracle
3 36 (12.72%) Citrix
4 21 (7.42%) Sybase
5 19 (6.71%) VMware
6 15 (5.30%) Bloomberg
6 15 (5.30%) Cisco
7 12 (4.24%) Reuters
7 12 (4.24%) Lotus
8 9 (3.18%) Charles River
9 8 (2.83%) HP
9 8 (2.83%) thinkFolio
10 7 (2.47%) Sun
11 6 (2.12%) Fidessa
12 5 (1.77%) Cognos
13 4 (1.41%) Adobe
13 4 (1.41%) Apple
14 3 (1.06%) Civica
14 3 (1.06%) Capita
14 3 (1.06%) Orchard
City, London
MBA Ltd
Rate: negotiable
Posted: 1 hour ago
City, London
ReThink Recruitment
Rate: £450 - £525 per day
Posted: 9 hours ago
City, London
ComputAppoint
Rate: £300 - £370 per day
Posted: 2 days ago
City of London
Argyll Scott
Rate: £380 - £435 per day
Posted: 2 days ago
City, London
I3
Rate: £340 - £380 per day
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Rate: £300 - £450.00 per day
Posted: 3 days ago
City, London
Hatstand Limited
Rate: £450 per day
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Rate: £50.00 - £54.00 per annum
Posted: 4 days ago
City, London
Senitor Associates
Rate: £140 - £180 per day
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Rate: £550.00 - £650.00 per day
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Rate: £120.00 - £170.00 per day
Posted: 21 days ago
City, London
Baker & McKenzie
Rate: Competitive
Posted: 22 days ago
City of London
Orgtel
Rate: £400 - £450 per day + competitive
Posted: 24 days ago
City of London
Real Staffing
Rate: £400 - £600 per day
Posted: 24 days ago