The statistics below represent IT contracts advertised across the City of London region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Support Analyst
London / City of London
Rank 116 83 85
Rank change year-on-year
-33 +2
Contract jobs requiring a Support Analyst 37 66 117
As % of all contract IT jobs located in the City of London 1.26% 2.07% 2.24%
As % of the Job Titles category 1.32% 2.17% 2.35%
Number of daily rates quoted 29 44 84
Median daily rate £325 £375 £363
Median daily rate % change year-on-year
-13.33% +3.44%
90% offered a daily rate of more than £158 £215 £158
10% offered a daily rate of more than £450 £521 £500
UK excluding London median daily rate £175 £238 £223
% change year-on-year
-26.31% +6.74%
Number of hourly rates quoted 3 1 5
Median hourly rate £21.50 £10.00 £15.00
Median hourly rate % change year-on-year
+115.00% -33.33%
90% offered a hourly rate of more than £19.50 £10.00 £11.95
10% offered a hourly rate of more than £22.17 £10.00 £19.40
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
2797 3044 4987
As % of all contract IT jobs located in the City of London 95.10% 95.63% 95.61%
Number of daily rates quoted 2217 2401 3823
Median daily rate £475 £475 £450
Median daily rate % change year-on-year
- +5.55%
90% offered a daily rate of more than £310 £300 £275
10% offered a daily rate of more than £638 £625 £610
UK excluding London median daily rate £400 £378 £375
% change year-on-year
+5.96% +0.66%
Number of hourly rates quoted 28 48 75
Median hourly rate £19.00 £19.50 £17.87
Median hourly rate % change year-on-year
-2.56% +9.15%
90% offered a hourly rate of more than £13.10 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £53.00 £27.37
UK excluding London median hourly rate £17.50 £18.00 £16.84
% change year-on-year
-2.77% +6.92%

Support Analyst
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst Daily Rate Trend in the City of London

Support Analyst
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 23 February 2017.

Support Analyst Daily Rate Histogram in the City of London

Support Analyst
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst Hourly Rate Trend in the City of London

Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 23 February 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Support Analyst in the job title.

1 48 (45.28%) Windows
2 41 (38.68%) SQL
2 41 (38.68%) Finance
3 27 (25.47%) Microsoft
4 25 (23.58%) Banking
5 20 (18.87%) Active Directory
5 20 (18.87%) Windows 7
6 16 (15.09%) MS Office
7 15 (14.15%) ITIL
7 15 (14.15%) Cisco
8 14 (13.21%) Linux
8 14 (13.21%) Oracle
9 12 (11.32%) IIS
9 12 (11.32%) Front Office
9 12 (11.32%) Oracle Database
10 11 (10.38%) Tomcat
10 11 (10.38%) Citrix
10 11 (10.38%) WebSphere
10 11 (10.38%) Asset Management
10 11 (10.38%) SWIFT
11 10 (9.43%) SCCM
11 10 (9.43%) Investment Management
11 10 (9.43%) MS Excel
11 10 (9.43%) Unix
11 10 (9.43%) Equities
12 9 (8.49%) SmartStream
12 9 (8.49%) LAN
12 9 (8.49%) SEPA
13 8 (7.55%) Anti-Money Laundering
13 8 (7.55%) MS Exchange

Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.32%) IIS
2 11 (10.38%) Tomcat
2 11 (10.38%) WebSphere
3 8 (7.55%) MS Exchange
4 4 (3.77%) Blackberry Enterprise Server
4 4 (3.77%) SharePoint
5 3 (2.83%) Exchange Server 2007
5 3 (2.83%) Exchange Server 2010
5 3 (2.83%) Exchange Server 2013
5 3 (2.83%) Skype for Business
6 1 (0.94%) CMS
6 1 (0.94%) Exchange Server 2003
6 1 (0.94%) Office Communications Server
Applications
1 16 (15.09%) MS Office
2 10 (9.43%) MS Excel
3 2 (1.89%) Spreadsheet
Business Applications
1 6 (5.66%) Minerva
2 4 (3.77%) SimCorp Dimension
3 3 (2.83%) Dynamics CRM
3 3 (2.83%) Sentinel
4 2 (1.89%) Markit EDM
5 1 (0.94%) Global One
5 1 (0.94%) Tesseract
Cloud Services
1 3 (2.83%) Office 365
2 1 (0.94%) GitHub
2 1 (0.94%) Microsoft Azure
2 1 (0.94%) Mimecast
2 1 (0.94%) SaaS
Communications & Networking
1 9 (8.49%) LAN
2 8 (7.55%) TCP/IP
3 7 (6.60%) Wireless
4 5 (4.72%) WAN
5 4 (3.77%) VoIP
6 3 (2.83%) DHCP
6 3 (2.83%) Firewall
6 3 (2.83%) Internet
6 3 (2.83%) SAN
6 3 (2.83%) VPN
7 2 (1.89%) BGP
7 2 (1.89%) Cisco IOS
7 2 (1.89%) NetScaler
7 2 (1.89%) OSPF
7 2 (1.89%) Wi-Fi
7 2 (1.89%) WLAN
8 1 (0.94%) DNS
8 1 (0.94%) FTP
8 1 (0.94%) iSCSI
8 1 (0.94%) Network Security
Database & Business Intelligence
1 12 (11.32%) Oracle Database
2 8 (7.55%) Data Warehouse
2 8 (7.55%) SQL Server
3 3 (2.83%) SQL Server 2008
4 1 (0.94%) DB2
4 1 (0.94%) Electronic Patient Records
4 1 (0.94%) KDB
4 1 (0.94%) MySQL
4 1 (0.94%) SQL Server 2012
4 1 (0.94%) SQL Server 2014
Development Applications
1 2 (1.89%) JIRA
2 1 (0.94%) Jenkins
2 1 (0.94%) Sonatype Nexus
2 1 (0.94%) Toad
General
1 41 (38.68%) Finance
2 25 (23.58%) Banking
3 12 (11.32%) Front Office
4 7 (6.60%) International Banking
5 5 (4.72%) Back Office
6 4 (3.77%) Financial Institution
6 4 (3.77%) Retail
7 3 (2.83%) Investment Banking
8 2 (1.89%) Advertising
8 2 (1.89%) French Language
8 2 (1.89%) Law
8 2 (1.89%) Legal
8 2 (1.89%) Spanish Language
8 2 (1.89%) Telecoms
9 1 (0.94%) Marketing
9 1 (0.94%) Private Banking
9 1 (0.94%) Retail Banking
Libraries, Frameworks & Software Standards
1 8 (7.55%) Middleware
2 7 (6.60%) FIX Protocol
3 2 (1.89%) XML
3 2 (1.89%) XMPP
4 1 (0.94%) .NET
4 1 (0.94%) .NET Framework
4 1 (0.94%) 802.1X
4 1 (0.94%) AngularJS
4 1 (0.94%) ASP.NET
4 1 (0.94%) jQuery
4 1 (0.94%) MSMQ
4 1 (0.94%) Rendezvous
4 1 (0.94%) SOAP
4 1 (0.94%) TIBCO EMS
4 1 (0.94%) Ultra Messaging
Miscellaneous
1 11 (10.38%) SWIFT
2 10 (9.43%) Equities
3 8 (7.55%) Fixed Income
4 6 (5.66%) Foreign Exchange (FX)
5 4 (3.77%) Blackberry
6 3 (2.83%) Analytical Skills
6 3 (2.83%) iPad
6 3 (2.83%) iPhone
6 3 (2.83%) NHS
6 3 (2.83%) Video Conferencing
7 2 (1.89%) Data Centre
7 2 (1.89%) Derivative
7 2 (1.89%) Fintech
7 2 (1.89%) Linux Command Line
7 2 (1.89%) Management Information System
8 1 (0.94%) AS400
8 1 (0.94%) Computer Science
8 1 (0.94%) Credit Derivative
8 1 (0.94%) Fat Client
8 1 (0.94%) Smartphone
Operating Systems
1 48 (45.28%) Windows
2 20 (18.87%) Windows 7
3 14 (13.21%) Linux
4 10 (9.43%) Unix
5 6 (5.66%) Windows Server
6 5 (4.72%) Windows Server 2012
7 3 (2.83%) Windows 10
7 3 (2.83%) Windows Server 2003
7 3 (2.83%) Windows Server 2008
8 2 (1.89%) Android
8 2 (1.89%) Mac OS X
9 1 (0.94%) Mac OS
9 1 (0.94%) Windows 8
Processes & Methodologies
1 15 (14.15%) ITIL
2 11 (10.38%) Asset Management
3 10 (9.43%) Investment Management
4 8 (7.55%) Anti-Money Laundering
4 8 (7.55%) Cash Management
5 5 (4.72%) Electronic Trading
5 5 (4.72%) Incident Management
5 5 (4.72%) Migration
6 4 (3.77%) Release Management
7 3 (2.83%) Agile Software Development
7 3 (2.83%) Change Management
7 3 (2.83%) CRM
7 3 (2.83%) ITIL V3
8 2 (1.89%) Business Intelligence
8 2 (1.89%) Data Management
8 2 (1.89%) Load Balancing
8 2 (1.89%) Project Management
8 2 (1.89%) Service Management
8 2 (1.89%) Software Testing
8 2 (1.89%) Time Management
Programming Languages
1 41 (38.68%) SQL
2 3 (2.83%) T-SQL
3 2 (1.89%) Java
3 2 (1.89%) PowerShell
3 2 (1.89%) Python
3 2 (1.89%) Shell Script
4 1 (0.94%) C++
4 1 (0.94%) JavaScript
4 1 (0.94%) Perl
4 1 (0.94%) PL/SQL
Qualifications
1 4 (3.77%) Degree
1 4 (3.77%) Microsoft Certification
2 3 (2.83%) CCNA
2 3 (2.83%) Cisco Certification
2 3 (2.83%) MCSA
3 2 (1.89%) ITIL Certification
3 2 (1.89%) ITIL Foundation Certificate
3 2 (1.89%) MCSE
3 2 (1.89%) MOS
3 2 (1.89%) Security Cleared
4 1 (0.94%) AAT
4 1 (0.94%) BPSS Clearance
4 1 (0.94%) CCNP
4 1 (0.94%) DBS Check
4 1 (0.94%) ECDL
4 1 (0.94%) SC Cleared
Quality Assurance & Compliance
1 9 (8.49%) SEPA
2 4 (3.77%) ISO 9001
2 4 (3.77%) SLA
3 2 (1.89%) QA
4 1 (0.94%) Disclosure Scotland
System Software
1 20 (18.87%) Active Directory
2 5 (4.72%) VMware Infrastructure
3 1 (0.94%) Terminal Services
3 1 (0.94%) Virtual Servers
3 1 (0.94%) vSphere
3 1 (0.94%) XenApp
3 1 (0.94%) XenDesktop
Systems Management
1 10 (9.43%) SCCM
2 3 (2.83%) Norton AntiVirus
3 2 (1.89%) Backup Exec
3 2 (1.89%) Control-M
3 2 (1.89%) ITRS Geneos
4 1 (0.94%) AirWatch
4 1 (0.94%) Cisco CUCM
4 1 (0.94%) MIMEsweeper
4 1 (0.94%) SCOM
4 1 (0.94%) SCOrch
4 1 (0.94%) Symantec Enterprise Vault
Vendors
1 27 (25.47%) Microsoft
2 15 (14.15%) Cisco
3 14 (13.21%) Oracle
4 11 (10.38%) Citrix
5 9 (8.49%) SmartStream
6 7 (6.60%) Imperva
6 7 (6.60%) VMware
7 5 (4.72%) Symantec
8 4 (3.77%) Bloomberg
8 4 (3.77%) Fidessa
8 4 (3.77%) SimCorp
9 3 (2.83%) Apple
9 3 (2.83%) FactSet
9 3 (2.83%) Sybase
10 2 (1.89%) Aruba
10 2 (1.89%) Brocade
10 2 (1.89%) Polycom
10 2 (1.89%) Riverbed
10 2 (1.89%) Splunk
10 2 (1.89%) Wyse