City of London Support Analyst Contracts

The table below looks at the demand for the Support Analyst role in IT contracts within the City of London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 November 2008 with a comparison to the same period last year.

Support Analyst
Location Aberdeen Aberdeenshire Abingdon Banbury Basildon Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Bicester Birmingham Bournemouth Bracknell Bradford Brentford Brentwood Bridgend Brighton Bristol Buckinghamshire Caerphilly Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Carterton Chatham Chelmsford Cheltenham Cheshire Chester City of London Colchester County Antrim Coventry Crawley Croydon Cumbria Dalkeith Darlington Derby Derbyshire Devon Dewsbury Docklands, London Doncaster Dorset Dunstable Durham East Grinstead East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Epsom Esher Essex Exeter Feltham Fife Folkestone Gatwick Glasgow Gloucestershire Guildford Hammersmith Hampshire Havant Hemel Hempstead Herefordshire Hertfordshire High Wycombe Home Counties Horsham Huddersfield Hull Ilford Ipswich Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Lewes Lincolnshire Liverpool London Loughborough Luton M4 Corridor Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Midlothian Milton Keynes Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Peterborough Poole Portsmouth Preston Pudsey Reading Redditch Redhill Reigate Rickmansworth Rugby Sandwich Scotland Scunthorpe Sheffield Shropshire Slough Solihull Somerset South Coast South East South Wales South West South Yorkshire Southampton Southwark Stafford Staffordshire Staines Stratford-upon-Avon Street Suffolk Sunbury-on-Thames Sunderland Surrey Sussex Sutton Coldfield Swansea Swindon Tadworth Telford Tiverton Trowbridge Tyne and Wear UK Uxbridge Wales Walsall Walton-on-Thames Warwick Warwickshire Watford West Midlands West Sussex West Wales West Yorkshire Weston-super-Mare Weybridge Wiltshire Winchester Windsor Witham Woking Wokingham Wolverhampton Worcester Worcestershire Yorkshire	3 months to 21 Nov 2008	Same period last year
Rank	28	19
Rank change on same period last year	-9
Matching contract IT job ads	292	431
As % of all UK contract IT job ads sampled	0.460 %	0.462 %
As % of the category below	5.061 %	7.346 %
Daily rates quoted	155	154
Average minimum daily rate	£319	£393
Average daily rate	£345	£421
% change on same period last year	-18.13 %
Average maximum daily rate	£370	£448
UK excluding London average daily rate	£244	£246
% change on same period last year	-0.92 %
Hourly rates quoted	33	73
Average minimum hourly rate	£18.04	£20.37
Average hourly rate	£19.85	£21.40
% change on same period last year	-7.25 %
Average maximum hourly rate	£21.66	£22.43
UK excluding London average hourly rate	£16.12	£16.80
% change on same period last year	-4.02 %
Job Titles City of London
Matching contract IT job ads	5770	5867
As % of all UK contract IT job ads sampled	9.088 %	6.287 %
Daily rates quoted	3026	2493
Average minimum daily rate	£400	£451
Average daily rate	£433	£477
% change on same period last year	-9.07 %
Average maximum daily rate	£467	£503
UK excluding London average daily rate	£353	£351
% change on same period last year	+0.72 %
Hourly rates quoted	267	232
Average minimum hourly rate	£22.85	£22.62
Average hourly rate	£24.72	£23.87
% change on same period last year	+3.56 %
Average maximum hourly rate	£26.60	£25.13
UK excluding London average hourly rate	£23.37	£24.42
% change on same period last year	-4.31 %
Support Analyst London

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the City of London region.

Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 21 November 2008.

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the City of London region.

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the City of London region over the 3 months to 21 November 2008.

Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 280 (37.33 %) SQL 2 274 (36.53 %) Banking 3 267 (35.60 %) Windows 4 233 (31.07 %) UNIX 5 198 (26.40 %) Finance 6 177 (23.60 %) Investment Banking 7 121 (16.13 %) Microsoft 8 112 (14.93 %) Active Directory 9 104 (13.87 %) Oracle 9 104 (13.87 %) Windows Server 2003 10 103 (13.73 %) SQL Server 11 102 (13.60 %) Front Office 12 98 (13.07 %) Sybase 13 91 (12.13 %) Java 14 85 (11.33 %) Windows XP

15 84 (11.20 %) MS Office 15 84 (11.20 %) Derivative 16 81 (10.80 %) Bloomberg 17 78 (10.40 %) Windows 2000 18 75 (10.00 %) Fixed Income 19 72 (9.600 %) ITIL 20 71 (9.467 %) Reuters 21 65 (8.667 %) MS Exchange 22 61 (8.133 %) Linux 23 59 (7.867 %) Perl 24 54 (7.200 %) MS Excel 25 50 (6.667 %) XML 26 49 (6.533 %) .NET 27 48 (6.400 %) Solaris 28 47 (6.267 %) Blackberry

Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 50 (6.667 %) XML 2 49 (6.533 %) .NET 3 18 (2.400 %) JMS 3 18 (2.400 %) Middleware 4 17 (2.267 %) HTML 5 13 (1.733 %) XSLT 5 13 (1.733 %) ASP 6 10 (1.333 %) FIX Protocol 7 8 (1.067 %) COM+ 8 7 (0.933 %) WebSphere 8 7 (0.933 %) Application Packaging 9 6 (0.800 %) SOAP 9 6 (0.800 %) ASP.NET 10 2 (0.267 %) CSS 10 2 (0.267 %) Murex Flex 11 1 (0.133 %) .NET Framework 11 1 (0.133 %) Hibernate 11 1 (0.133 %) JSP 11 1 (0.133 %) WebServices 11 1 (0.133 %) COM	Application Platforms 1 65 (8.667 %) MS Exchange 2 38 (5.067 %) IIS 3 32 (4.267 %) Exchange Server 2003 4 18 (2.400 %) Exchange Server 2000 5 16 (2.133 %) WebLogic 5 16 (2.133 %) Apache 6 15 (2.000 %) MQSeries 7 14 (1.867 %) JBoss 8 13 (1.733 %) Exchange Server 2007 8 13 (1.733 %) SharePoint 9 12 (1.600 %) Blackberry Enterprise Server 10 11 (1.467 %) Lotus Notes 11 6 (0.800 %) Lotus Domino 11 6 (0.800 %) WorkSite 11 6 (0.800 %) Exchange Server 5.5 12 3 (0.400 %) Documentum 13 2 (0.267 %) Live Communications Server 14 1 (0.133 %) TIBCO EMS 14 1 (0.133 %) Office Communications Server 14 1 (0.133 %) CMS
Applications 1 84 (11.20 %) MS Office 2 54 (7.200 %) MS Excel 3 13 (1.733 %) MS Project 4 7 (0.933 %) Spreadsheet 5 5 (0.667 %) MS PowerPoint 6 2 (0.267 %) MS Visio	Business Applications 1 13 (1.733 %) Loan IQ 2 11 (1.467 %) RMDS 3 9 (1.200 %) Endur 4 8 (1.067 %) Summit 5 6 (0.800 %) Great Plains 6 3 (0.400 %) Minerva 6 3 (0.400 %) LongView 6 3 (0.400 %) Murex MxG2000 7 2 (0.267 %) JDE OneWorld 7 2 (0.267 %) HiInvest 7 2 (0.267 %) JDE EnterpriseOne 7 2 (0.267 %) Misys Midas 7 2 (0.267 %) FRONT ARENA 7 2 (0.267 %) Global One 7 2 (0.267 %) MAXIMO 8 1 (0.133 %) assyst 8 1 (0.133 %) SalesLogix 8 1 (0.133 %) Temenos Globus 8 1 (0.133 %) Oracle General Ledger 8 1 (0.133 %) BusinessWorks
Communications & Networking 1 42 (5.600 %) Internet 2 29 (3.867 %) Firewall 3 22 (2.933 %) TCP/IP 4 18 (2.400 %) LAN 5 15 (2.000 %) DNS 5 15 (2.000 %) VPN 6 14 (1.867 %) WAN 6 14 (1.867 %) Intranet 7 11 (1.467 %) DHCP 8 6 (0.800 %) VoIP 9 5 (0.667 %) SAN 10 4 (0.533 %) Broadband 11 3 (0.400 %) Network Security 11 3 (0.400 %) PBX 11 3 (0.400 %) FTP 11 3 (0.400 %) SSL 12 1 (0.133 %) IP Telephony 12 1 (0.133 %) IMAP 12 1 (0.133 %) NetScreen 12 1 (0.133 %) Wireless	Database & Business Intelligence 1 103 (13.73 %) SQL Server 2 22 (2.933 %) SQL Server 2000 3 18 (2.400 %) TOAD 4 12 (1.600 %) SQL Server 2005 5 8 (1.067 %) RDBMS 5 8 (1.067 %) Crystal Reports 6 5 (0.667 %) MS Access 7 4 (0.533 %) PowerCenter 8 3 (0.400 %) Data Mart 8 3 (0.400 %) Datawarehouse 8 3 (0.400 %) DTS 8 3 (0.400 %) Oracle 10g 8 3 (0.400 %) Oracle 8/8i 9 2 (0.267 %) MySQL 9 2 (0.267 %) Oracle Reports 9 2 (0.267 %) SQLPlus 9 2 (0.267 %) Sybase ASE 10 1 (0.133 %) UniData 10 1 (0.133 %) Data Mining 10 1 (0.133 %) BusinessObjects
Development Applications 1 2 (0.267 %) Eclipse 1 2 (0.267 %) QuickTest Pro 1 2 (0.267 %) MSI 2 1 (0.133 %) FrontPage 2 1 (0.133 %) Flash 2 1 (0.133 %) JUnit 2 1 (0.133 %) VSS/SourceSafe	General 1 274 (36.53 %) Banking 2 198 (26.40 %) Finance 3 177 (23.60 %) Investment Banking 4 102 (13.60 %) Front Office 5 37 (4.933 %) Back Office 6 33 (4.400 %) Law 7 24 (3.200 %) Financial Institution 8 23 (3.067 %) Legal 9 17 (2.267 %) Insurance 10 13 (1.733 %) Education 11 8 (1.067 %) Marketing 12 7 (0.933 %) Government 13 4 (0.533 %) Telecoms 13 4 (0.533 %) Online Banking 13 4 (0.533 %) Retail 14 3 (0.400 %) General Ledger 14 3 (0.400 %) Publishing 15 2 (0.267 %) Retail Banking 16 1 (0.133 %) Auditing 16 1 (0.133 %) Pensions
Miscellaneous 1 84 (11.20 %) Derivative 2 75 (10.00 %) Fixed Income 3 47 (6.267 %) Blackberry 4 43 (5.733 %) Equities 5 31 (4.133 %) Foreign Exchange (FX) 6 15 (2.000 %) Interest Rate Derivative 7 14 (1.867 %) Equity Derivative 8 9 (1.200 %) Credit Derivative 9 7 (0.933 %) Replication 10 5 (0.667 %) Clustering 10 5 (0.667 %) Statistics 11 4 (0.533 %) Social Network 12 3 (0.400 %) Credit Risk 12 3 (0.400 %) French Language 12 3 (0.400 %) Exotic Derivative 12 3 (0.400 %) PDA 12 3 (0.400 %) Fat Client 12 3 (0.400 %) Thin Client 13 2 (0.267 %) Client/Server 13 2 (0.267 %) Management Information System	Operating Systems 1 267 (35.60 %) Windows 2 233 (31.07 %) UNIX 3 104 (13.87 %) Windows Server 2003 4 85 (11.33 %) Windows XP 5 78 (10.40 %) Windows 2000 6 61 (8.133 %) Linux 7 48 (6.400 %) Solaris 8 19 (2.533 %) Windows 2000 Server 9 10 (1.333 %) NetWare 9 10 (1.333 %) Red Hat Linux 10 9 (1.200 %) Windows NT 11 6 (0.800 %) Windows Vista 12 2 (0.267 %) AIX 13 1 (0.133 %) Mac OS X Server 13 1 (0.133 %) VMS
Processes & Methodologies 1 72 (9.600 %) ITIL 2 38 (5.067 %) Asset Management 3 26 (3.467 %) User Acceptance Testing 4 24 (3.200 %) Electronic Trading 5 22 (2.933 %) E-Commerce 6 20 (2.667 %) Algorithmic Trading 7 19 (2.533 %) Investment Management 8 16 (2.133 %) Document Management 9 15 (2.000 %) PRINCE2 10 14 (1.867 %) CRM 10 14 (1.867 %) Problem Management 11 12 (1.600 %) Scrum 11 12 (1.600 %) Service Management 12 10 (1.333 %) Change Management 13 9 (1.200 %) Workflow 13 9 (1.200 %) Risk Management 13 9 (1.200 %) Migration 13 9 (1.200 %) Project Management 14 8 (1.067 %) Business Analysis 14 8 (1.067 %) Agile Software Development	Programming Languages 1 280 (37.33 %) SQL 2 91 (12.13 %) Java 3 59 (7.867 %) Perl 4 33 (4.400 %) Shell Script 5 26 (3.467 %) VB 6 24 (3.200 %) C# 6 24 (3.200 %) C++ 7 21 (2.800 %) Transact-SQL 8 19 (2.533 %) VBA 9 18 (2.400 %) PL/SQL 10 17 (2.267 %) C 11 11 (1.467 %) JavaScript 12 10 (1.333 %) VBScript 13 9 (1.200 %) VB6 14 5 (0.667 %) Korn 14 5 (0.667 %) VB.NET 15 3 (0.400 %) Python 16 2 (0.267 %) REXX 17 1 (0.133 %) Ruby 17 1 (0.133 %) Tcl
Qualifications 1 39 (5.200 %) Microsoft Certification 2 36 (4.800 %) Degree 3 26 (3.467 %) MCSE 4 14 (1.867 %) MCSA 5 12 (1.600 %) ITIL Certification 6 11 (1.467 %) MCP 7 5 (0.667 %) Cisco Certification 7 5 (0.667 %) CCNA 8 4 (0.533 %) Citrix Certification 9 3 (0.400 %) Novell Certification 9 3 (0.400 %) PRINCE2 Certification 10 2 (0.267 %) CCEA 10 2 (0.267 %) CCA 10 2 (0.267 %) MOS 11 1 (0.133 %) VMware Certified Professional (VCP) 11 1 (0.133 %) CCNP 11 1 (0.133 %) MCAD	Quality Assurance & Compliance 1 20 (2.667 %) QA 2 18 (2.400 %) SLA 3 3 (0.400 %) Sarbanes-Oxley
System Software 1 112 (14.93 %) Active Directory 2 10 (1.333 %) MetaFrame 2 10 (1.333 %) VMware Infrastructure 3 9 (1.200 %) Terminal Server 4 8 (1.067 %) NetBackup 5 7 (0.933 %) Citrix Presentation Server 6 3 (0.400 %) VMware ESX 7 2 (0.267 %) Terminal Services 7 2 (0.267 %) ISA Server 7 2 (0.267 %) MailMarshal 7 2 (0.267 %) VMware Server 8 1 (0.133 %) Backup Exec	Systems Management 1 20 (2.667 %) MAILsweeper 2 19 (2.533 %) Systems Management Server (SMS) 3 11 (1.467 %) AutoSys 4 9 (1.200 %) ZENworks 5 5 (0.667 %) CONTROL-M 6 4 (0.533 %) OpenView 6 4 (0.533 %) ARCserve 6 4 (0.533 %) Tivoli 6 4 (0.533 %) EMC TimeFinder 7 3 (0.400 %) ServiceCenter 8 1 (0.133 %) OVSD 8 1 (0.133 %) SCOM 8 1 (0.133 %) DameWare 8 1 (0.133 %) MOM 8 1 (0.133 %) BMC PATROL
Vendors 1 121 (16.13 %) Microsoft 2 104 (13.87 %) Oracle 3 98 (13.07 %) Sybase 4 81 (10.80 %) Bloomberg 5 71 (9.467 %) Reuters 6 39 (5.200 %) Citrix 7 35 (4.667 %) Cisco 8 22 (2.933 %) VMware 8 22 (2.933 %) Blue Coat 9 20 (2.667 %) HP 10 18 (2.400 %) Murex 11 16 (2.133 %) Lotus 12 12 (1.600 %) VERITAS 13 11 (1.467 %) GL TRADE 13 11 (1.467 %) OpenLink 13 11 (1.467 %) Red Hat 14 10 (1.333 %) IBM 14 10 (1.333 %) Novell 14 10 (1.333 %) webMethods 14 10 (1.333 %) ION Trading