The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Support Analyst
Rank 60 73 70
Rank change year-on-year
+13 -3
Permanent jobs requiring a Support Analyst 383 463 412
As % of all permanent IT jobs located in the City of London 3.85% 3.65% 3.56%
As % of the Job Titles category 4.18% 3.95% 3.82%
Number of salaries quoted 334 429 367
Average salary £42,500 £42,500 £47,500
Average salary % change year-on-year
- -10.52%
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £60,000 £60,500 £65,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9167 11728 10789
As % of all permanent IT jobs located in the City of London 92.19% 92.43% 93.22%
Number of salaries quoted 7862 9928 9271
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,000 £32,500 £33,000
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 2 June 2015.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 2 June 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 376 (47.06%) Windows
2 365 (45.68%) Finance
3 321 (40.18%) Microsoft
4 279 (34.92%) SQL
5 275 (34.42%) Active Directory
6 257 (32.17%) ITIL
7 207 (25.91%) MS Office
8 178 (22.28%) MS Excel
9 172 (21.53%) Windows 7
10 148 (18.52%) Banking
11 139 (17.40%) SQL Server
12 137 (17.15%) Front Office
13 125 (15.64%) Citrix
14 112 (14.02%) UNIX
15 106 (13.27%) Degree
16 105 (13.14%) Oracle
17 97 (12.14%) Service Management
18 95 (11.89%) Blackberry
18 95 (11.89%) Investment Banking
19 94 (11.76%) Microsoft Certification
20 90 (11.26%) Linux
21 89 (11.14%) MS Exchange
22 85 (10.64%) MCSE
23 82 (10.26%) Java
23 82 (10.26%) Windows Server 2008
24 72 (9.01%) MCP
25 62 (7.76%) Service Delivery
25 62 (7.76%) Financial Institution
25 62 (7.76%) Analytical Skills
26 58 (7.26%) ServiceNow

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 2 June 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 89 (11.14%) MS Exchange
2 42 (5.26%) IIS
2 42 (5.26%) SharePoint
3 40 (5.01%) Exchange Server 2010
4 38 (4.76%) Blackberry Enterprise Server
5 31 (3.88%) Exchange Server 2007
6 23 (2.88%) Tomcat
7 17 (2.13%) WorkSite
8 11 (1.38%) Drupal
9 10 (1.25%) Exchange Server 2003
10 9 (1.13%) WebLogic
10 9 (1.13%) MQSeries
10 9 (1.13%) Exchange Server 2013
11 8 (1.00%) Apache
11 8 (1.00%) WebSphere
12 7 (0.88%) Lync
13 5 (0.63%) IBM Notes
13 5 (0.63%) Oracle Service Bus
14 4 (0.50%) BizTalk Server
15 3 (0.38%) SharePoint 2010
Applications
1 207 (25.91%) MS Office
2 178 (22.28%) MS Excel
3 8 (1.00%) MS PowerPoint
4 6 (0.75%) MS Project
5 3 (0.38%) MS Visio
5 3 (0.38%) Adobe Creative Suite
6 2 (0.25%) Acrobat
6 2 (0.25%) Spreadsheet
7 1 (0.13%) PowerPivot
Business Applications
1 15 (1.88%) thinkFolio
2 12 (1.50%) Markit EDM
3 9 (1.13%) Oracle EBS
4 7 (0.88%) Oracle EBS R12
4 7 (0.88%) Towers Watson Igloo
4 7 (0.88%) MetaTrader
5 6 (0.75%) LatentZero
5 6 (0.75%) Oracle General Ledger
5 6 (0.75%) Dynamics CRM
6 5 (0.63%) SAP ERP
6 5 (0.63%) SAP SD
6 5 (0.63%) SAP PS
6 5 (0.63%) Oracle Assets
7 4 (0.50%) Oracle AGIS
7 4 (0.50%) Oracle Financials
7 4 (0.50%) LongView
8 3 (0.38%) Front Arena
8 3 (0.38%) Agresso
9 2 (0.25%) IntelliMatch
9 2 (0.25%) Oracle E-Business Tax
Cloud Services
1 14 (1.75%) Mimecast
1 14 (1.75%) Office 365
2 8 (1.00%) SaaS
3 5 (0.63%) Symantec.cloud
4 4 (0.50%) Google Apps
5 2 (0.25%) Microsoft Azure
Communications & Networking
1 56 (7.01%) TCP/IP
2 55 (6.88%) LAN
3 35 (4.38%) VPN
4 32 (4.01%) WAN
5 29 (3.63%) DNS
6 24 (3.00%) DHCP
7 19 (2.38%) Firewall
8 16 (2.00%) Internet
9 15 (1.88%) Network Security
10 14 (1.75%) VoIP
11 13 (1.63%) SAN
12 11 (1.38%) IP Telephony
13 7 (0.88%) Wireless
14 6 (0.75%) Broadband
15 4 (0.50%) Wi-Fi
16 3 (0.38%) VLAN
16 3 (0.38%) 3G
16 3 (0.38%) FTP
17 2 (0.25%) 4G
17 2 (0.25%) ADSL
Database & Business Intelligence
1 139 (17.40%) SQL Server
2 29 (3.63%) SQL Server 2008
3 27 (3.38%) SQL Server Reporting Services
4 24 (3.00%) Relational Database
5 22 (2.75%) SQL Server 2005
6 14 (1.75%) Data Warehouse
7 13 (1.63%) KDB
7 13 (1.63%) SQL Server Integration Services
7 13 (1.63%) SQL Server 2012
8 12 (1.50%) NoSQL
9 10 (1.25%) Oracle Database
10 9 (1.13%) Crystal Reports
11 8 (1.00%) RDBMS
12 6 (0.75%) Data Mart
13 4 (0.50%) Oracle Reports
13 4 (0.50%) MySQL
13 4 (0.50%) SQL Server Analysis Services
14 2 (0.25%) Enterprise Data Warehouse
14 2 (0.25%) BusinessObjects
14 2 (0.25%) PowerCenter
Development Applications
1 17 (2.13%) Team Foundation Server
2 15 (1.88%) Subversion
3 14 (1.75%) VSS/SourceSafe
4 6 (0.75%) Eclipse
4 6 (0.75%) Maven
5 5 (0.63%) JIRA
6 4 (0.50%) Git (software)
7 2 (0.25%) MSBuild
7 2 (0.25%) PVCS
7 2 (0.25%) TeamCity
8 1 (0.13%) Visual Studio
General
1 365 (45.68%) Finance
2 148 (18.52%) Banking
3 137 (17.15%) Front Office
4 95 (11.89%) Investment Banking
5 62 (7.76%) Financial Institution
6 41 (5.13%) Legal
7 40 (5.01%) Back Office
8 35 (4.38%) Law
9 19 (2.38%) Retail
10 12 (1.50%) Advertising
11 10 (1.25%) Publishing
11 10 (1.25%) Billing
12 8 (1.00%) Telecoms
13 7 (0.88%) Mandarin Language
14 6 (0.75%) Marketing
15 4 (0.50%) German Language
15 4 (0.50%) Italian Language
15 4 (0.50%) Corporate Banking
16 3 (0.38%) Private Banking
17 2 (0.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 56 (7.01%) .NET
2 43 (5.38%) FIX Protocol
3 30 (3.75%) XML
4 25 (3.13%) ASP.NET
5 21 (2.63%) HTML
6 15 (1.88%) CSS
6 15 (1.88%) XSLT
7 12 (1.50%) CSS3
7 12 (1.50%) HTML5
7 12 (1.50%) Web Services
7 12 (1.50%) jQuery
8 11 (1.38%) Silverlight
8 11 (1.38%) Flash
8 11 (1.38%) Sass
9 10 (1.25%) J2EE
10 9 (1.13%) ActiveX
11 8 (1.00%) Spring
12 6 (0.75%) Murex MxML
13 5 (0.63%) Middleware
14 4 (0.50%) JMS
Miscellaneous
1 95 (11.89%) Blackberry
2 62 (7.76%) Analytical Skills
3 55 (6.88%) Fixed Income
4 40 (5.01%) Computer Science
5 38 (4.76%) Derivative
6 35 (4.38%) Equities
7 34 (4.26%) Foreign Exchange (FX)
8 30 (3.75%) Hedge funds
9 29 (3.63%) Management Information System
10 27 (3.38%) Fat Client
10 27 (3.38%) Thin Client
11 22 (2.75%) Mathematics
12 21 (2.63%) CMDB
13 19 (2.38%) Grid Computing
14 13 (1.63%) iPhone
15 12 (1.50%) SWIFT
16 11 (1.38%) Credit Risk
17 10 (1.25%) Smartphone
18 6 (0.75%) Kindle
19 5 (0.63%) Physics
Operating Systems
1 376 (47.06%) Windows
2 172 (21.53%) Windows 7
3 112 (14.02%) UNIX
4 90 (11.26%) Linux
5 82 (10.26%) Windows Server 2008
6 58 (7.26%) Windows XP
7 57 (7.13%) Windows Server 2003
8 41 (5.13%) Windows Server 2012
9 31 (3.88%) Windows 8
10 16 (2.00%) Windows Vista
11 14 (1.75%) Solaris
11 14 (1.75%) Mac OS X
12 10 (1.25%) Red Hat Enterprise Linux
12 10 (1.25%) Android
13 7 (0.88%) Apple iOS
14 5 (0.63%) Windows 2000 Server
15 4 (0.50%) AIX
15 4 (0.50%) Debian
15 4 (0.50%) Ubuntu
15 4 (0.50%) Mac OS
Processes & Methodologies
1 257 (32.17%) ITIL
2 97 (12.14%) Service Management
3 62 (7.76%) Service Delivery
4 50 (6.26%) Investment Management
4 50 (6.26%) Business Continuity
5 49 (6.13%) Business Continuity Management
6 45 (5.63%) CRM
7 42 (5.26%) Asset Management
8 36 (4.51%) Problem Management
9 35 (4.38%) Incident Management
10 25 (3.13%) Time Management
11 23 (2.88%) Patch Management
11 23 (2.88%) Fund Management
12 22 (2.75%) Change Control
13 21 (2.63%) Mentoring
13 21 (2.63%) Change Management
14 19 (2.38%) Project Management
15 18 (2.25%) Performance Tuning
16 17 (2.13%) Workflow
17 16 (2.00%) Project Planning
Programming Languages
1 279 (34.92%) SQL
2 82 (10.26%) Java
3 42 (5.26%) Perl
4 37 (4.63%) Shell Script
5 34 (4.26%) VBA
5 34 (4.26%) Python
6 25 (3.13%) JavaScript
7 21 (2.63%) C#
7 21 (2.63%) C++
8 19 (2.38%) Bash Shell
9 15 (1.88%) PL/SQL
9 15 (1.88%) T-SQL
9 15 (1.88%) VB
10 13 (1.63%) PHP
11 11 (1.38%) XQuery
11 11 (1.38%) C
12 9 (1.13%) PowerShell
12 9 (1.13%) VB.NET
13 7 (0.88%) Korn
14 5 (0.63%) ABAP
Qualifications
1 106 (13.27%) Degree
2 94 (11.76%) Microsoft Certification
3 85 (10.64%) MCSE
4 72 (9.01%) MCP
5 22 (2.75%) ITIL Certification
6 13 (1.63%) MCITP
6 13 (1.63%) MOS
7 12 (1.50%) MCSA
8 11 (1.38%) Cisco Certification
9 10 (1.25%) CCNA
10 6 (0.75%) MCTS
11 5 (0.63%) MCDST
11 5 (0.63%) ITIL Foundation Certificate
12 4 (0.50%) CCNP
13 2 (0.25%) CCIE
13 2 (0.25%) CCA
13 2 (0.25%) Citrix Certification
13 2 (0.25%) CISSP
13 2 (0.25%) HND
14 1 (0.13%) ACSP
Quality Assurance & Compliance
1 50 (6.26%) SLA
2 10 (1.25%) QA
3 9 (1.13%) ISO/IEC 27001
3 9 (1.13%) COBIT
3 9 (1.13%) ISO 9001
4 5 (0.63%) Solvency II
5 2 (0.25%) Data Quality
6 1 (0.13%) Sarbanes-Oxley
System Software
1 275 (34.42%) Active Directory
2 31 (3.88%) XenDesktop
3 29 (3.63%) VMware Infrastructure
4 12 (1.50%) vSphere
4 12 (1.50%) XenApp
5 5 (0.63%) Hyper-V
5 5 (0.63%) Microsoft App-V
6 2 (0.25%) Terminal Services
6 2 (0.25%) VMware ESX
6 2 (0.25%) Samba
6 2 (0.25%) XenServer
7 1 (0.13%) Terminal Server
7 1 (0.13%) VMware ESXi
7 1 (0.13%) UAG
Systems Management
1 18 (2.25%) SCCM
2 11 (1.38%) Norton AntiVirus
2 11 (1.38%) Control-M
3 9 (1.13%) WSUS
3 9 (1.13%) AirWatch
4 6 (0.75%) Casper Suite
5 5 (0.63%) ARCserve
5 5 (0.63%) OpenView
5 5 (0.63%) Symantec Enterprise Vault
6 3 (0.38%) Backup Exec
6 3 (0.38%) ITRS Geneos
7 2 (0.25%) McAfee ePO
7 2 (0.25%) Tivoli
7 2 (0.25%) Tivoli Monitoring
7 2 (0.25%) Netcool
7 2 (0.25%) Netcool/OMNIbus
7 2 (0.25%) SCOM
8 1 (0.13%) NetBackup
8 1 (0.13%) DameWare
8 1 (0.13%) BMC PATROL
Vendors
1 321 (40.18%) Microsoft
2 125 (15.64%) Citrix
3 105 (13.14%) Oracle
4 58 (7.26%) ServiceNow
5 56 (7.01%) VMware
6 48 (6.01%) Cisco
7 41 (5.13%) Bloomberg
8 40 (5.01%) Reuters
9 27 (3.38%) Sybase
10 20 (2.50%) Apple
10 20 (2.50%) Avaya
11 19 (2.38%) HP
12 14 (1.75%) NetApp
12 14 (1.75%) Symantec
13 13 (1.63%) Fidessa
14 12 (1.50%) Wyse
14 12 (1.50%) Tradeweb
15 10 (1.25%) Red Hat
16 9 (1.13%) Adobe
17 8 (1.00%) SAP
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: 1 hour ago
City, London
Harrington Starr
Posted: 1 hour ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 3 hours ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 3 hours ago
City, London
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + excellent training, progression
Posted: 4 hours ago
City, London
TEKsystems
Salary: £30000 - £40000 per annum + bonus + benefits
Posted: 4 hours ago
City, London
Hays Finance Technology
Salary: £35000.00 - £45000.00 per annum
Posted: 4 hours ago
City, London
Nigel Frank International Ltd
Posted: 10 hours ago
City, London
ReThink Recruitment
Salary: £26000.00 - £28000.00 per annum + bonus + benefits
Posted: 11 hours ago
City, London
ReThink Recruitment
Salary: £35000 - £50000 per annum + bonus and benefits
Posted: 13 hours ago
City, London
Harrington Starr
Posted: Yesterday
City, London
Lorien Resourcing
Salary: £30000 - £35000 per annum + attractive benefits
Posted: Yesterday
City, London
Lorien Resourcing
Salary: £45000 - £65000 per annum
Posted: Yesterday
City, London
Twenty Recruitment Group
Salary: From £55,000 to £70,000 per annum £55,000 - £70,000 PA plus bonus and
Posted: Yesterday
City, London
Think IT Recruitment
Salary: £26000.00 - £34000.00 per annum + Benefits
Posted: Yesterday
City, London
I.T. Skillfinder
Salary: £500000 - £550000 per annum
Posted: Yesterday
City, London
Robert Half
Salary: £40000 - £50000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
Posted: 3 days ago
City, London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum
Posted: 4 days ago
City, London
I.T. Skillfinder
Salary: £50000 - £55000 per annum + bonus + benefits
Posted: 4 days ago