The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 71 84 60
Rank change year-on-year
+13 -24
Permanent jobs requiring a Support Analyst 452 373 524
As % of all permanent IT jobs located in the City of London 3.65% 3.10% 4.03%
As % of the Job Titles category 3.96% 3.33% 4.30%
Number of salaries quoted 410 336 485
Average salary £39,000 £42,500 £42,000
Average salary % change year-on-year
-8.23% +1.19%
90% offered a salary of more than £27,450 £27,500 £26,250
10% offered a salary of more than £57,500 £67,500 £65,000
UK excluding London average salary £27,500 £27,500 £30,000
% change year-on-year
- -8.33%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11407 11206 12188
As % of all permanent IT jobs located in the City of London 92.17% 93.09% 93.80%
Number of salaries quoted 9622 9756 11115
Average salary £52,500 £52,500 £55,000
Average salary % change year-on-year
- -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,450 £77,500
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
Support Analyst
London

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 10 July 2014.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 10 July 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 442 (46.23%) SQL
2 393 (41.11%) Finance
3 354 (37.03%) Windows
4 274 (28.66%) Microsoft
5 253 (26.46%) SQL Server
6 189 (19.77%) ITIL
7 188 (19.67%) MS Excel
8 182 (19.04%) MS Office
9 178 (18.62%) Active Directory
10 168 (17.57%) UNIX
11 166 (17.36%) Oracle
11 166 (17.36%) Banking
12 153 (16.00%) Java
13 147 (15.38%) Windows 7
14 128 (13.39%) Front Office
15 125 (13.08%) Degree
16 121 (12.66%) Citrix
17 108 (11.30%) Linux
18 104 (10.88%) .NET
19 84 (8.79%) T-SQL
20 83 (8.68%) TCP/IP
21 79 (8.26%) Windows XP
22 78 (8.16%) MS Exchange
22 78 (8.16%) XML
23 77 (8.05%) C#
24 73 (7.64%) Windows Server 2008
25 71 (7.43%) Blackberry
26 70 (7.32%) Investment Banking
27 66 (6.90%) VMware
28 64 (6.69%) HTML

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 10 July 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 78 (8.16%) MS Exchange
2 48 (5.02%) SharePoint
2 48 (5.02%) Exchange Server 2010
3 37 (3.87%) IIS
4 32 (3.35%) Apache
5 26 (2.72%) Blackberry Enterprise Server
6 24 (2.51%) Tomcat
7 19 (1.99%) WebLogic
7 19 (1.99%) WebSphere
8 17 (1.78%) IBM Notes
9 16 (1.67%) WorkSite
10 12 (1.26%) Exchange Server 2003
10 12 (1.26%) WebSphere Application Server
11 11 (1.15%) Lync
12 7 (0.73%) SharePoint 2013
12 7 (0.73%) CMS
12 7 (0.73%) MQSeries
12 7 (0.73%) Jetty
12 7 (0.73%) BizTalk Server
13 6 (0.63%) SharePoint Server
Applications
1 188 (19.67%) MS Excel
2 182 (19.04%) MS Office
3 21 (2.20%) MS PowerPoint
4 9 (0.94%) Photoshop
5 7 (0.73%) MS Visio
6 2 (0.21%) MS Project
6 2 (0.21%) Spreadsheet
7 1 (0.10%) PowerPivot
7 1 (0.10%) InfoPath
Business Applications
1 18 (1.88%) Markit EDM
2 13 (1.36%) LatentZero
3 12 (1.26%) Oracle EBS
4 10 (1.05%) Dynamics NAV
5 9 (0.94%) Dynamics CRM
5 9 (0.94%) Maximo
6 8 (0.84%) Oracle Applications
6 8 (0.84%) Oracle Payables
6 8 (0.84%) Oracle Receivables
6 8 (0.84%) Oracle General Ledger
7 7 (0.73%) Oracle EBS R12
8 6 (0.63%) IntelliMatch
8 6 (0.63%) SAP R/3
8 6 (0.63%) SAP FI
8 6 (0.63%) Dynamics AX
9 5 (0.52%) HFM
9 5 (0.52%) Oracle Assets
9 5 (0.52%) Oracle Subledger Accounting
10 4 (0.42%) Oracle Cash Management
10 4 (0.42%) Magento
Cloud Services
1 17 (1.78%) Office 365
2 4 (0.42%) SaaS
3 3 (0.31%) GitHub
4 2 (0.21%) Microsoft Azure
5 1 (0.10%) Taleo
Communications & Networking
1 83 (8.68%) TCP/IP
2 50 (5.23%) Firewall
3 44 (4.60%) LAN
4 41 (4.29%) WAN
5 37 (3.87%) DNS
6 34 (3.56%) DHCP
7 31 (3.24%) VPN
8 28 (2.93%) SAN
9 26 (2.72%) Internet
10 19 (1.99%) NAS
11 15 (1.57%) FTP
11 15 (1.57%) VoIP
12 13 (1.36%) LDAP
12 13 (1.36%) Intranet
13 11 (1.15%) Wireless
14 9 (0.94%) DMZ
15 8 (0.84%) Network Security
16 7 (0.73%) Wi-Fi
17 5 (0.52%) Broadband
18 4 (0.42%) IP Telephony
Database & Business Intelligence
1 253 (26.46%) SQL Server
2 63 (6.59%) SQL Server Reporting Services
3 61 (6.38%) Oracle Database
4 57 (5.96%) Relational Database
5 51 (5.33%) SQL Server 2008
6 40 (4.18%) SQL Server Integration Services
7 36 (3.77%) SQL Server 2005
7 36 (3.77%) RDBMS
8 27 (2.82%) MySQL
9 17 (1.78%) Oracle ODI
10 16 (1.67%) SQL Server 2012
11 14 (1.46%) Data Warehouse
11 14 (1.46%) Crystal Reports
12 13 (1.36%) MS Access
12 13 (1.36%) Oracle Database 11g
13 11 (1.15%) SQL Server Analysis Services
14 10 (1.05%) Oracle Database 10g
14 10 (1.05%) BusinessObjects
15 7 (0.73%) Oracle Reports
16 6 (0.63%) Oracle Discoverer
Development Applications
1 16 (1.67%) JUnit
1 16 (1.67%) JMeter
1 16 (1.67%) Selenium
2 14 (1.46%) Eclipse
3 10 (1.05%) Team Foundation Server
4 9 (0.94%) Subversion
4 9 (0.94%) JIRA
5 5 (0.52%) VSS/SourceSafe
5 5 (0.52%) Oracle Forms
5 5 (0.52%) SQL Server Management Studio (SSMS)
6 3 (0.31%) TeamCity
6 3 (0.31%) Hudson
6 3 (0.31%) Visual Studio
6 3 (0.31%) CruiseControl
7 2 (0.21%) MSI
7 2 (0.21%) InstallShield
8 1 (0.10%) PowerBuilder
8 1 (0.10%) ClearCase
8 1 (0.10%) Rhino Mocks
8 1 (0.10%) Atlassian Bamboo
General
1 393 (41.11%) Finance
2 166 (17.36%) Banking
3 128 (13.39%) Front Office
4 70 (7.32%) Investment Banking
5 43 (4.50%) Law
6 40 (4.18%) Legal
7 33 (3.45%) Financial Institution
8 29 (3.03%) Back Office
9 27 (2.82%) Advertising
10 25 (2.62%) Retail
11 18 (1.88%) Telecoms
12 15 (1.57%) Marketing
13 13 (1.36%) Billing
14 10 (1.05%) International Banking
15 7 (0.73%) Publishing
16 5 (0.52%) French Language
17 2 (0.21%) Italian Language
17 2 (0.21%) Japanese Language
17 2 (0.21%) Russian Language
17 2 (0.21%) Manufacturing
Libraries, Frameworks & Software Standards
1 104 (10.88%) .NET
2 78 (8.16%) XML
3 64 (6.69%) HTML
4 40 (4.18%) J2EE
5 33 (3.45%) CSS
6 28 (2.93%) ASP.NET
7 26 (2.72%) Web Services
8 24 (2.51%) DHTML
8 24 (2.51%) FIX Protocol
8 24 (2.51%) HTML5
9 19 (1.99%) WPF
10 18 (1.88%) Spring
10 18 (1.88%) Middleware
11 17 (1.78%) Hibernate
12 16 (1.67%) Struts
12 16 (1.67%) Grails
13 9 (0.94%) Ajax
13 9 (0.94%) Software Packaging
14 8 (0.84%) SOAP
14 8 (0.84%) XSLT
Miscellaneous
1 71 (7.43%) Blackberry
2 58 (6.07%) Derivative
3 47 (4.92%) Computer Science
4 44 (4.60%) Equities
5 43 (4.50%) Hedge funds
6 41 (4.29%) Foreign Exchange (FX)
7 33 (3.45%) Fixed Income
8 17 (1.78%) SWIFT
9 16 (1.67%) Statistics
10 13 (1.36%) Client/Server
11 12 (1.26%) Smartphone
12 10 (1.05%) iPhone
12 10 (1.05%) Clustering
13 9 (0.94%) Contract for Difference
13 9 (0.94%) CMDB
13 9 (0.94%) Video Conferencing
13 9 (0.94%) Grid Computing
14 8 (0.84%) Management Information System
14 8 (0.84%) Mathematics
14 8 (0.84%) Credit Risk
Operating Systems
1 354 (37.03%) Windows
2 168 (17.57%) UNIX
3 147 (15.38%) Windows 7
4 108 (11.30%) Linux
5 79 (8.26%) Windows XP
6 73 (7.64%) Windows Server 2008
7 42 (4.39%) Windows Server 2003
8 39 (4.08%) Windows 8
9 26 (2.72%) Windows Server 2012
10 25 (2.62%) Solaris
11 22 (2.30%) Android
12 12 (1.26%) Apple iOS
13 9 (0.94%) Red Hat Enterprise Linux
14 8 (0.84%) Windows 2000
15 7 (0.73%) AIX
15 7 (0.73%) Mac OS
16 6 (0.63%) Windows Vista
16 6 (0.63%) Mac OS X
17 4 (0.42%) Windows 2000 Server
18 2 (0.21%) Windows NT
Processes & Methodologies
1 189 (19.77%) ITIL
2 60 (6.28%) Investment Management
3 57 (5.96%) Asset Management
4 45 (4.71%) Problem Management
5 44 (4.60%) Project Management
6 40 (4.18%) Business Intelligence
7 37 (3.87%) Service Management
7 37 (3.87%) Service Delivery
8 30 (3.14%) Business Analysis
9 28 (2.93%) CRM
9 28 (2.93%) Performance Tuning
10 27 (2.82%) Change Management
10 27 (2.82%) Incident Management
11 26 (2.72%) Release Management
11 26 (2.72%) Time Management
12 25 (2.62%) Disaster Recovery
13 23 (2.41%) Root Cause Analysis
14 22 (2.30%) ERP
15 21 (2.20%) SOA
16 20 (2.09%) Change Control
Programming Languages
1 442 (46.23%) SQL
2 153 (16.00%) Java
3 84 (8.79%) T-SQL
4 77 (8.05%) C#
5 40 (4.18%) JavaScript
6 37 (3.87%) PowerShell
7 36 (3.77%) Perl
8 30 (3.14%) VB
9 29 (3.03%) VBA
10 26 (2.72%) PL/SQL
11 22 (2.30%) C
11 22 (2.30%) Shell Script
12 19 (1.99%) C++
13 17 (1.78%) Python
13 17 (1.78%) VBScript
14 16 (1.67%) Groovy
15 13 (1.36%) PHP
16 11 (1.15%) VB.NET
17 5 (0.52%) XQuery
18 3 (0.31%) R
Qualifications
1 125 (13.08%) Degree
2 52 (5.44%) Microsoft Certification
3 33 (3.45%) MCSE
4 32 (3.35%) ITIL Certification
5 25 (2.62%) MCSA
6 23 (2.41%) MCITP
7 16 (1.67%) MCP
8 13 (1.36%) Cisco Certification
9 12 (1.26%) MOS
10 7 (0.73%) CCNA
11 4 (0.42%) SC Cleared
11 4 (0.42%) Security Cleared
12 2 (0.21%) Six Sigma Green Belt
12 2 (0.21%) CCNP
12 2 (0.21%) MCDST
13 1 (0.10%) ACCA
13 1 (0.10%) CIMA
13 1 (0.10%) CCENT
13 1 (0.10%) GNVQ
13 1 (0.10%) A+ Certification
Quality Assurance & Compliance
1 47 (4.92%) SLA
2 16 (1.67%) ISO 9001
3 7 (0.73%) ISO/IEC 27001
3 7 (0.73%) COBIT
4 4 (0.42%) QA
4 4 (0.42%) Solvency II
5 1 (0.10%) ISO/IEC 20000
System Software
1 178 (18.62%) Active Directory
2 35 (3.66%) VMware Infrastructure
3 16 (1.67%) XenApp
4 12 (1.26%) Microsoft App-V
5 10 (1.05%) vSphere
6 9 (0.94%) Hyper-V
7 5 (0.52%) XenDesktop
7 5 (0.52%) VMware ESX
7 5 (0.52%) Tivoli Workload Scheduler
8 4 (0.42%) Terminal Services
9 3 (0.31%) XenServer
10 2 (0.21%) EMC RecoverPoint
10 2 (0.21%) Terminal Server
10 2 (0.21%) VMware Workstation
11 1 (0.10%) Microsoft Virtual Server
11 1 (0.10%) ISA Server
11 1 (0.10%) VMware GSX
11 1 (0.10%) Veritas Cluster Server
11 1 (0.10%) VMware ESXi
Systems Management
1 31 (3.24%) SCCM
2 19 (1.99%) NetBackup
3 12 (1.26%) Control-M
4 11 (1.15%) Tivoli
5 9 (0.94%) SCOM
5 9 (0.94%) WSUS
6 5 (0.52%) ITRS Geneos
7 4 (0.42%) Tivoli Monitoring
7 4 (0.42%) Norton AntiVirus
8 3 (0.31%) Cisco CUCM
8 3 (0.31%) Puppet
9 2 (0.21%) HP SIM
9 2 (0.21%) FortiGate
9 2 (0.21%) Foglight
9 2 (0.21%) Backup Exec
9 2 (0.21%) Systems Management Server (SMS)
10 1 (0.10%) Oracle Enterprise Manager
10 1 (0.10%) MOM
10 1 (0.10%) SCDPM
10 1 (0.10%) Red Hat Satellite
Vendors
1 274 (28.66%) Microsoft
2 166 (17.36%) Oracle
3 121 (12.66%) Citrix
4 66 (6.90%) VMware
5 48 (5.02%) Cisco
6 39 (4.08%) Bloomberg
7 35 (3.66%) Reuters
8 33 (3.45%) HP
9 31 (3.24%) Apple
10 29 (3.03%) Sybase
10 29 (3.03%) SAP
11 26 (2.72%) thinkFolio
12 24 (2.51%) Fidessa
13 23 (2.41%) IBM
14 21 (2.20%) Charles River
15 19 (1.99%) Symantec
15 19 (1.99%) Tableau
16 18 (1.88%) JBoss
17 17 (1.78%) Lotus
18 16 (1.67%) Business Objects
City, London
Ashdown IT
Salary: £28000 - £35000 per annum + Benefits + Car Allowance
Posted: 13 hours ago
City, London
Kelway Ltd
Salary: From £30,000 to £38,000 per annum £30,000 - £38,000 + Benefits
Posted: 15 hours ago
City, London
Logic Engagements Ltd
Salary: £35000 per annum
Posted: 15 hours ago
City, London
Eligo Recruitment Ltd
Salary: £35000 - £42000 per annum + Company Benefits
Posted: 16 hours ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: 16 hours ago
City, London
Cathcart Associates Ltd
Salary: £25000 per annum + Benefits
Posted: 18 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 18 hours ago
City, London
ComputAppoint
Salary: £19000 - £25000 per annum + Benefits
Posted: 20 hours ago
City, London
Spring Technology
Salary: £22000.00 - £28000.00 per annum
Posted: 21 hours ago
City, London
Hays Finance Technology
Salary: £70000.00 - £85000.00 per annum + Bonus + Benefits
Posted: 22 hours ago
City, London
Lawrence Harvey Enterprise
Salary: £50000.00 - £75000.00 per annum + Benefits
Posted: 23 hours ago
City, London
McGregor Boyall
Salary: £50000 - £65000 per annum + Benefits + Bonus
Posted: Yesterday
City, London
McGregor Boyall
Salary: £75000 per annum + Package
Posted: Yesterday
City, London
McGregor Boyall
Salary: £50000 - £65000 per annum + Benefits + Bonus
Posted: Yesterday
City, London
Streamline Connections
Salary: £60000 - £75000 per annum + Bonus + Bens
Posted: Yesterday
City, London
Robert Half
Salary: £25000 - £30000 per annum
Posted: Yesterday
City, London
Dupen Recruitment Services
Salary: £50000 - £55000 per annum + good pension + other benefits
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £55,000 per annum Bonus and benefits package
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £45,000 to £60,000 per annum Bonus and benefits package
Posted: 2 days ago
City, London
Randstad Technologies
Salary: £40000.00 per annum
Posted: 2 days ago