The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 60 53 64
Rank change year-on-year
-7 +11
Permanent jobs requiring a Support Analyst 426 483 446
As % of all permanent IT jobs located in the City of London 4.10% 4.32% 4.02%
As % of the Job Titles category 4.39% 4.66% 4.30%
Number of salaries quoted 384 428 405
Average salary £43,750 £42,500 £42,500
Average salary % change year-on-year
+2.94% -
90% offered a salary of more than £25,650 £28,500 £27,500
10% offered a salary of more than £60,000 £62,500 £62,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9698 10369 10363
As % of all permanent IT jobs located in the City of London 93.24% 92.70% 93.49%
Number of salaries quoted 8264 8719 9211
Average salary £55,000 £54,000 £52,500
Average salary % change year-on-year
+1.85% +2.85%
90% offered a salary of more than £33,750 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 27 March 2015.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 427 (49.14%) Windows
2 371 (42.69%) Finance
3 350 (40.28%) Microsoft
4 296 (34.06%) Active Directory
5 276 (31.76%) SQL
6 259 (29.80%) ITIL
7 206 (23.71%) MS Office
8 202 (23.25%) Windows 7
9 182 (20.94%) Banking
10 179 (20.60%) MS Excel
11 159 (18.30%) Front Office
12 139 (16.00%) UNIX
13 137 (15.77%) Citrix
14 126 (14.50%) SQL Server
15 124 (14.27%) Windows Server 2008
16 115 (13.23%) Microsoft Certification
17 113 (13.00%) Degree
18 112 (12.89%) Oracle
19 111 (12.77%) Blackberry
20 110 (12.66%) Investment Banking
21 101 (11.62%) MCSE
22 100 (11.51%) Java
23 97 (11.16%) Linux
24 83 (9.55%) Service Management
25 82 (9.44%) MS Exchange
26 80 (9.21%) Windows Server 2003
27 78 (8.98%) VMware
28 77 (8.86%) Analytical Skills
29 72 (8.29%) Windows XP
30 68 (7.83%) MCP

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 82 (9.44%) MS Exchange
2 51 (5.87%) IIS
3 47 (5.41%) Exchange Server 2010
4 43 (4.95%) Blackberry Enterprise Server
5 33 (3.80%) SharePoint
6 22 (2.53%) Exchange Server 2007
7 18 (2.07%) Tomcat
8 15 (1.73%) WebLogic
9 14 (1.61%) WorkSite
10 11 (1.27%) Oracle Service Bus
10 11 (1.27%) Exchange Server 2013
11 8 (0.92%) Drupal
12 7 (0.81%) Lync
13 6 (0.69%) IBM Notes
13 6 (0.69%) Apache
14 5 (0.58%) WebSphere
15 4 (0.46%) MQSeries
16 3 (0.35%) Exchange Server 2003
17 2 (0.23%) JBoss
17 2 (0.23%) CMS
Applications
1 206 (23.71%) MS Office
2 179 (20.60%) MS Excel
3 13 (1.50%) MS PowerPoint
4 4 (0.46%) Spreadsheet
5 3 (0.35%) MS Visio
6 2 (0.23%) MS Project
6 2 (0.23%) Adobe Creative Suite
7 1 (0.12%) PowerPivot
7 1 (0.12%) Acrobat
Business Applications
1 20 (2.30%) thinkFolio
2 16 (1.84%) Towers Watson Igloo
3 14 (1.61%) Oracle General Ledger
4 13 (1.50%) Oracle EBS R12
4 13 (1.50%) Oracle Assets
5 12 (1.38%) Oracle Receivables
5 12 (1.38%) Oracle Financials
5 12 (1.38%) Oracle EBS
6 11 (1.27%) SAP SD
6 11 (1.27%) Oracle Payables
7 10 (1.15%) LatentZero
8 9 (1.04%) Dynamics CRM
9 7 (0.81%) Markit EDM
10 5 (0.58%) SAP ERP
10 5 (0.58%) SAP MM
10 5 (0.58%) SAP PS
10 5 (0.58%) LongView
11 4 (0.46%) Front Arena
12 3 (0.35%) Agresso
13 2 (0.23%) FLEXCUBE
Cloud Services
1 12 (1.38%) Office 365
2 9 (1.04%) SaaS
3 5 (0.58%) Google Apps
Communications & Networking
1 60 (6.90%) TCP/IP
2 52 (5.98%) LAN
3 44 (5.06%) VPN
4 35 (4.03%) WAN
5 31 (3.57%) DHCP
5 31 (3.57%) DNS
6 28 (3.22%) VoIP
7 26 (2.99%) Firewall
8 19 (2.19%) Internet
9 15 (1.73%) IP Telephony
10 14 (1.61%) SAN
11 11 (1.27%) Network Security
11 11 (1.27%) Wireless
12 7 (0.81%) Broadband
13 6 (0.69%) Wi-Fi
14 5 (0.58%) 3G
14 5 (0.58%) ADSL
15 4 (0.46%) NAS
16 3 (0.35%) VLAN
17 2 (0.23%) Cisco IOS
Database & Business Intelligence
1 126 (14.50%) SQL Server
2 43 (4.95%) SQL Server 2008
3 41 (4.72%) SQL Server 2005
4 17 (1.96%) SQL Server Reporting Services
4 17 (1.96%) Relational Database
5 12 (1.38%) Oracle Database
6 10 (1.15%) SQL Server 2012
7 8 (0.92%) RDBMS
7 8 (0.92%) SQL Server Integration Services
7 8 (0.92%) KDB
8 7 (0.81%) Data Mart
8 7 (0.81%) MySQL
8 7 (0.81%) Oracle Reports
8 7 (0.81%) Data Warehouse
8 7 (0.81%) NoSQL
9 6 (0.69%) Crystal Reports
10 4 (0.46%) Data Mining
10 4 (0.46%) SQL Server Analysis Services
11 3 (0.35%) Oracle Discoverer
11 3 (0.35%) OLAP
Development Applications
1 14 (1.61%) Subversion
2 12 (1.38%) Team Foundation Server
3 11 (1.27%) VSS/SourceSafe
4 7 (0.81%) Eclipse
5 6 (0.69%) Maven
6 5 (0.58%) JIRA
7 3 (0.35%) Oracle Forms
8 1 (0.12%) SoapUI
General
1 371 (42.69%) Finance
2 182 (20.94%) Banking
3 159 (18.30%) Front Office
4 110 (12.66%) Investment Banking
5 57 (6.56%) Financial Institution
6 43 (4.95%) Back Office
7 41 (4.72%) Law
8 40 (4.60%) Legal
9 19 (2.19%) Telecoms
10 18 (2.07%) Retail
11 17 (1.96%) Advertising
12 12 (1.38%) Billing
13 9 (1.04%) Publishing
14 7 (0.81%) Marketing
15 6 (0.69%) Mandarin Language
16 4 (0.46%) Italian Language
17 2 (0.23%) German Language
17 2 (0.23%) Manufacturing
17 2 (0.23%) Corporate Banking
17 2 (0.23%) Private Banking
Libraries, Frameworks & Software Standards
1 50 (5.75%) .NET
2 37 (4.26%) FIX Protocol
3 29 (3.34%) XML
4 20 (2.30%) ASP.NET
5 17 (1.96%) HTML
6 16 (1.84%) Middleware
7 15 (1.73%) XSLT
8 11 (1.27%) CSS
9 9 (1.04%) J2EE
9 9 (1.04%) Spring
9 9 (1.04%) jQuery
9 9 (1.04%) HTML5
9 9 (1.04%) CSS3
10 8 (0.92%) Sass
10 8 (0.92%) Silverlight
10 8 (0.92%) Flash
11 7 (0.81%) Murex MxML
12 6 (0.69%) WF
12 6 (0.69%) JMS
12 6 (0.69%) Web Services
Miscellaneous
1 111 (12.77%) Blackberry
2 77 (8.86%) Analytical Skills
3 54 (6.21%) Fixed Income
4 46 (5.29%) Derivative
5 41 (4.72%) Computer Science
6 34 (3.91%) Equities
6 34 (3.91%) Foreign Exchange (FX)
7 25 (2.88%) Grid Computing
8 23 (2.65%) Thin Client
8 23 (2.65%) Fat Client
9 22 (2.53%) CMDB
10 21 (2.42%) iPhone
11 20 (2.30%) Hedge funds
12 18 (2.07%) Mathematics
13 14 (1.61%) Equity Derivative
14 13 (1.50%) Management Information System
15 9 (1.04%) Credit Risk
16 7 (0.81%) SWIFT
17 6 (0.69%) Kindle
17 6 (0.69%) Smartphone
Operating Systems
1 427 (49.14%) Windows
2 202 (23.25%) Windows 7
3 139 (16.00%) UNIX
4 124 (14.27%) Windows Server 2008
5 97 (11.16%) Linux
6 80 (9.21%) Windows Server 2003
7 72 (8.29%) Windows XP
8 41 (4.72%) Windows Server 2012
9 39 (4.49%) Windows 8
10 20 (2.30%) Android
11 19 (2.19%) Windows Vista
12 18 (2.07%) Red Hat Enterprise Linux
13 15 (1.73%) Mac OS X
14 13 (1.50%) Apple iOS
15 8 (0.92%) Solaris
16 6 (0.69%) Windows 2000 Server
17 4 (0.46%) Windows Mobile
17 4 (0.46%) AIX
18 3 (0.35%) Windows 2000
18 3 (0.35%) CentOS
Processes & Methodologies
1 259 (29.80%) ITIL
2 83 (9.55%) Service Management
3 64 (7.36%) Service Delivery
4 50 (5.75%) Business Continuity
5 49 (5.64%) Investment Management
6 47 (5.41%) Business Continuity Management
7 43 (4.95%) CRM
8 40 (4.60%) Problem Management
9 35 (4.03%) Incident Management
10 33 (3.80%) Asset Management
11 32 (3.68%) Change Control
12 24 (2.76%) Project Planning
12 24 (2.76%) Workflow
13 22 (2.53%) Root Cause Analysis
14 20 (2.30%) Risk Management
15 19 (2.19%) System Testing
15 19 (2.19%) Mentoring
16 18 (2.07%) Fund Management
16 18 (2.07%) Project Management
17 17 (1.96%) Time Management
Programming Languages
1 276 (31.76%) SQL
2 100 (11.51%) Java
3 36 (4.14%) Shell Script
4 32 (3.68%) C#
5 31 (3.57%) Perl
6 28 (3.22%) C++
7 25 (2.88%) VBA
8 22 (2.53%) JavaScript
9 21 (2.42%) Python
10 20 (2.30%) C
11 15 (1.73%) Bash Shell
12 13 (1.50%) PL/SQL
13 12 (1.38%) VB
14 11 (1.27%) PHP
15 9 (1.04%) T-SQL
16 8 (0.92%) XQuery
17 7 (0.81%) VB.NET
18 6 (0.69%) ABAP
18 6 (0.69%) PowerShell
18 6 (0.69%) Korn
Qualifications
1 115 (13.23%) Microsoft Certification
2 113 (13.00%) Degree
3 101 (11.62%) MCSE
4 68 (7.83%) MCP
5 23 (2.65%) MCSA
6 20 (2.30%) ITIL Certification
7 19 (2.19%) MCITP
8 17 (1.96%) Cisco Certification
9 10 (1.15%) MOS
10 9 (1.04%) MCTS
10 9 (1.04%) CCNA
10 9 (1.04%) Citrix Certification
11 7 (0.81%) MCDST
12 6 (0.69%) CRISC
12 6 (0.69%) ISACA
13 5 (0.58%) ITIL Foundation Certificate
13 5 (0.58%) SC Cleared
13 5 (0.58%) Security Cleared
13 5 (0.58%) CISSP
14 2 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 62 (7.13%) SLA
2 17 (1.96%) QA
3 12 (1.38%) ISO 9001
4 9 (1.04%) COBIT
5 7 (0.81%) Solvency II
6 3 (0.35%) ISO/IEC 27001
7 2 (0.23%) Data Quality
8 1 (0.12%) Sarbanes-Oxley
System Software
1 296 (34.06%) Active Directory
2 43 (4.95%) VMware Infrastructure
3 17 (1.96%) XenApp
3 17 (1.96%) XenDesktop
4 12 (1.38%) vSphere
5 7 (0.81%) VMware ESXi
6 5 (0.58%) XenServer
6 5 (0.58%) Hyper-V
7 4 (0.46%) Microsoft App-V
7 4 (0.46%) Terminal Services
8 2 (0.23%) Samba
8 2 (0.23%) VMware ESX
9 1 (0.12%) Microsoft Virtual Server
9 1 (0.12%) Citrix Presentation Server
9 1 (0.12%) UAG
Systems Management
1 19 (2.19%) SCCM
2 13 (1.50%) Norton AntiVirus
3 11 (1.27%) WSUS
4 10 (1.15%) Control-M
5 7 (0.81%) OpenView
5 7 (0.81%) Backup Exec
6 6 (0.69%) Casper Suite
7 5 (0.58%) McAfee ePO
7 5 (0.58%) Symantec Enterprise Vault
8 4 (0.46%) ITRS Geneos
9 3 (0.35%) ARCserve
10 2 (0.23%) DameWare
10 2 (0.23%) SCSM
10 2 (0.23%) Tivoli
10 2 (0.23%) Tivoli Monitoring
10 2 (0.23%) Netcool
10 2 (0.23%) Netcool/OMNIbus
10 2 (0.23%) BMC PATROL
11 1 (0.12%) Nagios
11 1 (0.12%) Systems Management Server (SMS)
Vendors
1 350 (40.28%) Microsoft
2 137 (15.77%) Citrix
3 112 (12.89%) Oracle
4 78 (8.98%) VMware
5 53 (6.10%) ServiceNow
6 50 (5.75%) Cisco
7 37 (4.26%) Reuters
7 37 (4.26%) Bloomberg
8 29 (3.34%) Apple
9 22 (2.53%) Symantec
10 21 (2.42%) HP
11 20 (2.30%) Wyse
12 18 (2.07%) Red Hat
13 17 (1.96%) Fidessa
13 17 (1.96%) Sybase
14 16 (1.84%) Avaya
15 15 (1.73%) NetApp
15 15 (1.73%) SAP
16 11 (1.27%) Murex
16 11 (1.27%) Charles River
City of London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: Yesterday
City, London
Westbourne Partners
Salary: From £70,000 to £85,000 per annum
Posted: Yesterday
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: Yesterday
City, London
McGregor Boyall
Salary: £250 - £300 per day
Posted: Yesterday
City, London
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: Yesterday
City of London
Claremont Consulting Limited
Salary: £45000.00 - £55000.00 per annum + Loads of benefits/bonuses etc
Posted: Yesterday
City of London
Deerfoot IT
Salary: £40000 - £45000 per annum + excellent benefits
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: 2 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £24000 - £30000 per annum + pension, company laptop,
Posted: 2 days ago
City, London
ReThink Recruitment
Salary: £30000 - £34000 per annum + benefits
Posted: 2 days ago
City, London
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £70000 per annum + BENEFITS + BONUS
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 3 days ago
City, London
Randstad Technologies
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 3 days ago
City of London
Huxley Banking & Financial Services
Salary: competitive
Posted: 4 days ago
City, London
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: 4 days ago
City of London
Harrington Starr
Posted: 5 days ago
City, London
4it Recruitment Ltd
Salary: Up to £40,000 per annum
Posted: 5 days ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £65,000 per annum + bonuses and benefits
Posted: 5 days ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 5 days ago