The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 60 66 69
Rank change year-on-year
+6 +3
Permanent jobs requiring a Support Analyst 421 482 451
As % of all permanent IT jobs located in the City of London 4.00% 3.83% 3.77%
As % of the Job Titles category 4.31% 4.14% 4.04%
Number of salaries quoted 374 436 412
Average salary £42,500 £42,500 £45,000
Average salary % change year-on-year
- -5.55%
90% offered a salary of more than £27,000 £27,500 £28,500
10% offered a salary of more than £60,000 £61,250 £62,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9768 11643 11166
As % of all permanent IT jobs located in the City of London 92.82% 92.49% 93.38%
Number of salaries quoted 8316 9804 9765
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,500 £32,500 £33,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 24 April 2015.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 24 April 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 415 (48.94%) Windows
2 382 (45.05%) Finance
3 349 (41.16%) Microsoft
4 296 (34.91%) Active Directory
5 278 (32.78%) SQL
6 263 (31.01%) ITIL
7 215 (25.35%) MS Office
8 191 (22.52%) Windows 7
9 183 (21.58%) MS Excel
10 164 (19.34%) Banking
11 141 (16.63%) Front Office
12 138 (16.27%) Citrix
13 135 (15.92%) SQL Server
14 117 (13.80%) UNIX
15 113 (13.33%) Degree
16 110 (12.97%) Microsoft Certification
17 109 (12.85%) Oracle
18 108 (12.74%) Windows Server 2008
19 105 (12.38%) Blackberry
20 100 (11.79%) Investment Banking
21 99 (11.67%) MCSE
22 96 (11.32%) Java
23 95 (11.20%) Linux
24 93 (10.97%) MS Exchange
25 91 (10.73%) Service Management
26 75 (8.84%) Windows Server 2003
26 75 (8.84%) MCP
27 72 (8.49%) Analytical Skills
28 64 (7.55%) Service Delivery
29 63 (7.43%) Financial Institution

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 24 April 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (10.97%) MS Exchange
2 50 (5.90%) IIS
3 47 (5.54%) Exchange Server 2010
4 41 (4.83%) Blackberry Enterprise Server
5 36 (4.25%) SharePoint
6 29 (3.42%) Exchange Server 2007
7 22 (2.59%) Tomcat
8 17 (2.00%) WorkSite
9 13 (1.53%) Exchange Server 2013
10 11 (1.30%) WebLogic
11 9 (1.06%) Drupal
12 8 (0.94%) Apache
13 7 (0.83%) IBM Notes
13 7 (0.83%) Oracle Service Bus
13 7 (0.83%) Exchange Server 2003
13 7 (0.83%) WebSphere
13 7 (0.83%) Lync
14 4 (0.47%) MQSeries
15 2 (0.24%) WebSphere Application Server
15 2 (0.24%) JBoss
Applications
1 215 (25.35%) MS Office
2 183 (21.58%) MS Excel
3 13 (1.53%) MS PowerPoint
4 6 (0.71%) MS Project
5 4 (0.47%) MS Visio
6 3 (0.35%) Adobe Creative Suite
6 3 (0.35%) Spreadsheet
7 2 (0.24%) Acrobat
8 1 (0.12%) PowerPivot
Business Applications
1 17 (2.00%) thinkFolio
2 13 (1.53%) Oracle EBS
3 12 (1.42%) Oracle EBS R12
3 12 (1.42%) Towers Watson Igloo
4 11 (1.30%) Oracle Assets
4 11 (1.30%) Oracle General Ledger
5 10 (1.18%) SAP SD
6 9 (1.06%) Oracle Financials
6 9 (1.06%) Dynamics CRM
7 8 (0.94%) LatentZero
8 7 (0.83%) Oracle Payables
8 7 (0.83%) Oracle Receivables
9 6 (0.71%) Markit EDM
10 5 (0.59%) SAP ERP
10 5 (0.59%) SAP PS
10 5 (0.59%) LongView
11 4 (0.47%) HFM
11 4 (0.47%) Front Arena
11 4 (0.47%) SAP MM
11 4 (0.47%) Oracle AGIS
Cloud Services
1 16 (1.89%) Office 365
2 13 (1.53%) Mimecast
3 10 (1.18%) SaaS
4 6 (0.71%) Google Apps
5 5 (0.59%) Symantec.cloud
Communications & Networking
1 60 (7.08%) TCP/IP
2 58 (6.84%) LAN
3 43 (5.07%) VPN
4 35 (4.13%) WAN
5 30 (3.54%) DNS
6 28 (3.30%) DHCP
7 25 (2.95%) Firewall
8 24 (2.83%) VoIP
9 19 (2.24%) Internet
10 13 (1.53%) IP Telephony
10 13 (1.53%) Network Security
11 11 (1.30%) SAN
12 10 (1.18%) Wireless
13 6 (0.71%) Broadband
14 5 (0.59%) ADSL
15 4 (0.47%) 3G
15 4 (0.47%) Wi-Fi
16 3 (0.35%) VLAN
17 2 (0.24%) Cisco IOS
17 2 (0.24%) NAS
Database & Business Intelligence
1 135 (15.92%) SQL Server
2 38 (4.48%) SQL Server 2008
3 34 (4.01%) SQL Server 2005
4 26 (3.07%) SQL Server Reporting Services
5 19 (2.24%) Relational Database
6 13 (1.53%) SQL Server 2012
7 12 (1.42%) KDB
8 11 (1.30%) NoSQL
8 11 (1.30%) Oracle Database
8 11 (1.30%) SQL Server Integration Services
9 8 (0.94%) MySQL
9 8 (0.94%) Crystal Reports
10 7 (0.83%) RDBMS
11 6 (0.71%) Data Warehouse
11 6 (0.71%) Oracle Reports
11 6 (0.71%) Data Mart
12 4 (0.47%) Data Mining
13 3 (0.35%) SQL Server Analysis Services
14 2 (0.24%) OLAP Cube
14 2 (0.24%) Enterprise Data Warehouse
Development Applications
1 14 (1.65%) Subversion
1 14 (1.65%) Team Foundation Server
2 12 (1.42%) VSS/SourceSafe
3 6 (0.71%) Eclipse
4 5 (0.59%) Maven
4 5 (0.59%) JIRA
5 2 (0.24%) TeamCity
5 2 (0.24%) Git (software)
5 2 (0.24%) MSBuild
6 1 (0.12%) PVCS
6 1 (0.12%) SoapUI
General
1 382 (45.05%) Finance
2 164 (19.34%) Banking
3 141 (16.63%) Front Office
4 100 (11.79%) Investment Banking
5 63 (7.43%) Financial Institution
6 42 (4.95%) Back Office
7 40 (4.72%) Law
8 38 (4.48%) Legal
9 16 (1.89%) Telecoms
9 16 (1.89%) Advertising
9 16 (1.89%) Retail
10 10 (1.18%) Billing
11 9 (1.06%) Publishing
12 5 (0.59%) Marketing
12 5 (0.59%) Mandarin Language
13 4 (0.47%) Italian Language
14 3 (0.35%) Private Banking
15 2 (0.24%) German Language
15 2 (0.24%) Wholesale Banking
15 2 (0.24%) Corporate Banking
Libraries, Frameworks & Software Standards
1 52 (6.13%) .NET
2 39 (4.60%) FIX Protocol
3 28 (3.30%) XML
4 23 (2.71%) ASP.NET
5 19 (2.24%) HTML
6 14 (1.65%) XSLT
7 11 (1.30%) CSS
8 10 (1.18%) Web Services
8 10 (1.18%) jQuery
8 10 (1.18%) HTML5
8 10 (1.18%) CSS3
9 9 (1.06%) Sass
9 9 (1.06%) Silverlight
9 9 (1.06%) Flash
9 9 (1.06%) Middleware
10 8 (0.94%) Spring
11 7 (0.83%) ActiveX
11 7 (0.83%) J2EE
12 6 (0.71%) Murex MxML
13 5 (0.59%) JMS
Miscellaneous
1 105 (12.38%) Blackberry
2 72 (8.49%) Analytical Skills
3 59 (6.96%) Fixed Income
4 44 (5.19%) Computer Science
5 43 (5.07%) Derivative
6 31 (3.66%) Foreign Exchange (FX)
7 30 (3.54%) Equities
8 26 (3.07%) Thin Client
8 26 (3.07%) CMDB
8 26 (3.07%) Fat Client
8 26 (3.07%) Hedge funds
9 25 (2.95%) Grid Computing
10 24 (2.83%) Management Information System
11 21 (2.48%) iPhone
11 21 (2.48%) Mathematics
12 10 (1.18%) Credit Risk
13 9 (1.06%) Equity Derivative
14 7 (0.83%) Smartphone
14 7 (0.83%) SWIFT
15 6 (0.71%) Kindle
Operating Systems
1 415 (48.94%) Windows
2 191 (22.52%) Windows 7
3 117 (13.80%) UNIX
4 108 (12.74%) Windows Server 2008
5 95 (11.20%) Linux
6 75 (8.84%) Windows Server 2003
7 62 (7.31%) Windows XP
8 43 (5.07%) Windows 8
9 42 (4.95%) Windows Server 2012
10 20 (2.36%) Windows Vista
10 20 (2.36%) Android
11 15 (1.77%) Mac OS X
12 14 (1.65%) Red Hat Enterprise Linux
13 11 (1.30%) Apple iOS
14 7 (0.83%) Solaris
15 6 (0.71%) Windows 2000 Server
16 5 (0.59%) Mac OS
17 4 (0.47%) AIX
17 4 (0.47%) Windows Mobile
18 3 (0.35%) CentOS
Processes & Methodologies
1 263 (31.01%) ITIL
2 91 (10.73%) Service Management
3 64 (7.55%) Service Delivery
4 51 (6.01%) Business Continuity
4 51 (6.01%) CRM
5 49 (5.78%) Business Continuity Management
6 44 (5.19%) Investment Management
7 37 (4.36%) Problem Management
8 35 (4.13%) Asset Management
9 34 (4.01%) Incident Management
10 28 (3.30%) Change Control
11 23 (2.71%) Time Management
12 22 (2.59%) Workflow
13 21 (2.48%) Project Planning
13 21 (2.48%) Root Cause Analysis
14 20 (2.36%) Mentoring
15 19 (2.24%) Project Management
16 18 (2.12%) Risk Management
17 17 (2.00%) System Testing
18 16 (1.89%) Fund Management
Programming Languages
1 278 (32.78%) SQL
2 96 (11.32%) Java
3 37 (4.36%) Shell Script
4 35 (4.13%) Perl
5 30 (3.54%) VBA
6 28 (3.30%) C++
7 27 (3.18%) C#
8 26 (3.07%) Python
9 21 (2.48%) JavaScript
10 19 (2.24%) C
11 17 (2.00%) Bash Shell
12 12 (1.42%) PHP
12 12 (1.42%) PL/SQL
13 11 (1.30%) T-SQL
13 11 (1.30%) VB
14 9 (1.06%) XQuery
15 8 (0.94%) PowerShell
16 7 (0.83%) Korn
16 7 (0.83%) VB.NET
17 6 (0.71%) ABAP
Qualifications
1 113 (13.33%) Degree
2 110 (12.97%) Microsoft Certification
3 99 (11.67%) MCSE
4 75 (8.84%) MCP
5 21 (2.48%) MCSA
5 21 (2.48%) ITIL Certification
6 18 (2.12%) MCITP
7 17 (2.00%) Cisco Certification
8 12 (1.42%) CCNA
9 11 (1.30%) MOS
10 10 (1.18%) MCTS
11 7 (0.83%) MCDST
11 7 (0.83%) Citrix Certification
12 6 (0.71%) CRISC
12 6 (0.71%) ISACA
13 5 (0.59%) CISSP
14 4 (0.47%) CCNP
15 3 (0.35%) ITIL Foundation Certificate
15 3 (0.35%) SC Cleared
15 3 (0.35%) Security Cleared
Quality Assurance & Compliance
1 59 (6.96%) SLA
2 17 (2.00%) QA
3 13 (1.53%) COBIT
4 12 (1.42%) ISO 9001
5 7 (0.83%) ISO/IEC 27001
5 7 (0.83%) Solvency II
6 2 (0.24%) Data Quality
7 1 (0.12%) Sarbanes-Oxley
System Software
1 296 (34.91%) Active Directory
2 34 (4.01%) VMware Infrastructure
3 25 (2.95%) XenDesktop
4 17 (2.00%) XenApp
5 13 (1.53%) vSphere
6 5 (0.59%) Microsoft App-V
6 5 (0.59%) XenServer
6 5 (0.59%) Hyper-V
7 4 (0.47%) VMware ESXi
8 2 (0.24%) Terminal Services
8 2 (0.24%) Samba
8 2 (0.24%) VMware ESX
9 1 (0.12%) Terminal Server
9 1 (0.12%) UAG
Systems Management
1 21 (2.48%) SCCM
2 12 (1.42%) Norton AntiVirus
3 11 (1.30%) WSUS
4 8 (0.94%) AirWatch
4 8 (0.94%) Control-M
5 7 (0.83%) Backup Exec
6 6 (0.71%) Casper Suite
7 5 (0.59%) Symantec Enterprise Vault
7 5 (0.59%) McAfee ePO
7 5 (0.59%) OpenView
8 4 (0.47%) ARCserve
9 2 (0.24%) DameWare
9 2 (0.24%) Tivoli
9 2 (0.24%) Tivoli Monitoring
9 2 (0.24%) Nagios
9 2 (0.24%) Netcool
9 2 (0.24%) Netcool/OMNIbus
9 2 (0.24%) ITRS Geneos
9 2 (0.24%) SCSM
10 1 (0.12%) Kibana
Vendors
1 349 (41.16%) Microsoft
2 138 (16.27%) Citrix
3 109 (12.85%) Oracle
4 63 (7.43%) VMware
5 58 (6.84%) ServiceNow
6 56 (6.60%) Cisco
7 37 (4.36%) Reuters
8 36 (4.25%) Bloomberg
9 27 (3.18%) Apple
10 22 (2.59%) Avaya
11 21 (2.48%) Symantec
12 20 (2.36%) Sybase
12 20 (2.36%) HP
13 17 (2.00%) Wyse
14 14 (1.65%) SAP
14 14 (1.65%) NetApp
14 14 (1.65%) Red Hat
15 13 (1.53%) Fidessa
16 11 (1.30%) Tradeweb
17 9 (1.06%) Charles River
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: 23 hours ago
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £28000 - £32000 per annum + Excellent benefits
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: Yesterday
City, London
Westbourne Partners
Salary: From £30,000 to £55,000 per annum
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £35000 - £50000 per annum + bonus and benefits
Posted: Yesterday
City, London
@ITS
Salary: From £37,000 to £47,000 per annum + On Call + Benefits
Posted: 2 days ago
City, London
TEKsystems
Salary: £35000 - £45000 per annum + package and bonus!
Posted: 2 days ago
City, London
TEKsystems
Salary: £30000 - £50000 per annum + bonus + benefits
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £75,000 to £90,000 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £45000 - £55000 per annum
Posted: 2 days ago
City, London
Bank of America Merrill Lynch
Posted: 2 days ago
City, London
Coal IT Services
Salary: From £22,000 to £26,500 per annum + Bonus & Excellent Benefits Package
Posted: 2 days ago
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 3 days ago
City, London
Hays Finance Technology
Salary: £45000.00 - £55000.00 per annum
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 4 days ago
City, London
JM
Salary: £25000 per annum
Posted: 4 days ago
City, London
Lorien Resourcing
Salary: £22000 - £25000 per annum + Great company benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £60000 - £65000 per annum
Posted: 4 days ago