The statistics below represent IT jobs advertised across the City of London region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 79 63 73
Rank change year-on-year
-16 +10
Permanent jobs requiring a Support Analyst 255 418 485
As % of all permanent IT jobs located in the City of London 3.65% 3.94% 3.82%
As % of the Job Titles category 3.82% 4.14% 4.03%
Number of salaries quoted 212 371 442
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,500 £25,500 £27,500
10% offered a salary of more than £69,850 £60,000 £60,000
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6684 10093 12021
As % of all permanent IT jobs located in the City of London 95.72% 95.12% 94.73%
Number of salaries quoted 6037 8563 10146
Median salary £55,500 £55,000 £52,500
Median salary % change year-on-year
+0.90% +4.76%
90% offered a salary of more than £34,000 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 2 May 2016.

Support Analyst Salary Histogram in the City of London

Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 2 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Support Analyst in the job title.

1 215 (48.21%) Windows
2 183 (41.03%) Finance
3 179 (40.13%) SQL
4 173 (38.79%) Microsoft
5 148 (33.18%) ITIL
6 108 (24.22%) MS Office
6 108 (24.22%) Windows 7
7 106 (23.77%) Active Directory
8 96 (21.52%) SQL Server
9 95 (21.30%) Unix
10 79 (17.71%) Linux
10 79 (17.71%) Banking
11 78 (17.49%) Windows Server
12 71 (15.92%) Degree
13 69 (15.47%) MS Excel
14 61 (13.68%) Change Management
15 60 (13.45%) VMware
16 53 (11.88%) Cisco
16 53 (11.88%) Windows Server 2008
17 51 (11.43%) Bloomberg
18 49 (10.99%) Front Office
18 49 (10.99%) Analytical Skills
19 48 (10.76%) FIX Protocol
20 47 (10.54%) SLA
21 44 (9.87%) Blackberry
22 43 (9.64%) SQL Server 2008
22 43 (9.64%) Windows Server 2012
23 41 (9.19%) MS Exchange
24 40 (8.97%) SCCM
25 39 (8.74%) Java

Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (9.19%) MS Exchange
2 38 (8.52%) SharePoint
3 26 (5.83%) Exchange Server 2010
4 14 (3.14%) Blackberry Enterprise Server
4 14 (3.14%) Exchange Server 2013
5 13 (2.91%) IIS
6 12 (2.69%) Office Communications Server
7 9 (2.02%) SharePoint 2010
7 9 (2.02%) SharePoint 2013
8 8 (1.79%) MQSeries
9 7 (1.57%) BizTalk Server
9 7 (1.57%) Exchange Server 2007
10 4 (0.90%) Skype for Business
11 3 (0.67%) Apache
11 3 (0.67%) Exchange Server 2003
11 3 (0.67%) WebSphere
12 2 (0.45%) JBoss
12 2 (0.45%) WebLogic
13 1 (0.22%) Alfresco
13 1 (0.22%) SugarCRM
Applications
1 108 (24.22%) MS Office
2 69 (15.47%) MS Excel
3 5 (1.12%) MS PowerPoint
4 2 (0.45%) Adobe Creative Suite
4 2 (0.45%) AutoCAD
5 1 (0.22%) MS Visio
Business Applications
1 17 (3.81%) Dynamics CRM
2 7 (1.57%) MetaTrader
3 6 (1.35%) Salesforce.com CRM
4 5 (1.12%) Markit EDM
4 5 (1.12%) thinkFolio
5 4 (0.90%) Oracle Receivables
6 3 (0.67%) Oracle EBS
6 3 (0.67%) Oracle Financials
6 3 (0.67%) Oracle Payables
7 2 (0.45%) Oracle Applications
7 2 (0.45%) Oracle Cash Management
7 2 (0.45%) Oracle General Ledger
7 2 (0.45%) Oracle Internet Expenses
7 2 (0.45%) Oracle iProcurement
7 2 (0.45%) Oracle Procure-to-Pay
8 1 (0.22%) Advent Portfolio Exchange
8 1 (0.22%) Oracle Assets
8 1 (0.22%) Oracle EBS R12
8 1 (0.22%) Oracle E-Business Tax
8 1 (0.22%) Sage X3
Cloud Services
1 28 (6.28%) Office 365
2 3 (0.67%) Dropbox
2 3 (0.67%) Microsoft Azure
3 2 (0.45%) Mimecast
4 1 (0.22%) Amazon AWS
Communications & Networking
1 38 (8.52%) LAN
2 35 (7.85%) WAN
3 30 (6.73%) VoIP
4 29 (6.50%) TCP/IP
5 25 (5.61%) Firewall
6 22 (4.93%) VPN
7 18 (4.04%) SAN
8 13 (2.91%) DNS
9 12 (2.69%) Wireless
10 11 (2.47%) Internet
11 10 (2.24%) DHCP
12 9 (2.02%) IP Telephony
13 7 (1.57%) IPsec
13 7 (1.57%) MPLS
14 5 (1.12%) DMZ
14 5 (1.12%) Intranet
14 5 (1.12%) OSPF
14 5 (1.12%) PuTTY
15 4 (0.90%) Cisco Wireless
15 4 (0.90%) Spanning Tree
Database & Business Intelligence
1 96 (21.52%) SQL Server
2 43 (9.64%) SQL Server 2008
3 34 (7.62%) SQL Server Reporting Services
4 25 (5.61%) SQL Server 2012
5 22 (4.93%) SQL Server Integration Services
6 10 (2.24%) Relational Database
6 10 (2.24%) SQL Server Analysis Services
7 7 (1.57%) Oracle Database
8 5 (1.12%) BusinessObjects
8 5 (1.12%) Oracle Database 10g
9 4 (0.90%) KDB
9 4 (0.90%) MySQL
10 3 (0.67%) Crystal Reports
10 3 (0.67%) DB2
10 3 (0.67%) GIS
10 3 (0.67%) SQL Server 2005
11 2 (0.45%) Oracle Database 11g
12 1 (0.22%) BusinessObjects XI
12 1 (0.22%) Data Warehouse
12 1 (0.22%) RDBMS
Development Applications
1 4 (0.90%) JIRA
2 3 (0.67%) Team Foundation Server
3 1 (0.22%) Subversion
3 1 (0.22%) Visual Studio
General
1 183 (41.03%) Finance
2 79 (17.71%) Banking
3 49 (10.99%) Front Office
4 25 (5.61%) Investment Banking
4 25 (5.61%) Legal
5 24 (5.38%) Law
6 18 (4.04%) Telecoms
7 13 (2.91%) Financial Institution
8 12 (2.69%) Retail
9 9 (2.02%) Back Office
10 7 (1.57%) Billing
10 7 (1.57%) Publishing
11 6 (1.35%) Advertising
12 3 (0.67%) Corporate Banking
12 3 (0.67%) Marketing
13 1 (0.22%) French Language
13 1 (0.22%) German Language
13 1 (0.22%) Multimedia
Libraries, Frameworks & Software Standards
1 48 (10.76%) FIX Protocol
2 29 (6.50%) .NET
3 24 (5.38%) XML
4 20 (4.48%) HTML
5 12 (2.69%) CSS
6 8 (1.79%) Ruby on Rails
7 6 (1.35%) ELK Stack
8 5 (1.12%) Software Packaging
8 5 (1.12%) Spring
9 4 (0.90%) ASP.NET
10 3 (0.67%) 802.1X
10 3 (0.67%) Hibernate
10 3 (0.67%) HTML5
10 3 (0.67%) WSH
10 3 (0.67%) XMPP
11 2 (0.45%) .NET Framework
11 2 (0.45%) CSS3
11 2 (0.45%) JMS
11 2 (0.45%) jQuery
11 2 (0.45%) JSON
Miscellaneous
1 49 (10.99%) Analytical Skills
2 44 (9.87%) Blackberry
3 37 (8.30%) Foreign Exchange (FX)
4 33 (7.40%) Equities
5 29 (6.50%) Hedge funds
6 27 (6.05%) Fixed Income
6 27 (6.05%) SWIFT
7 23 (5.16%) Derivative
7 23 (5.16%) Mathematics
8 22 (4.93%) Credit Risk
8 22 (4.93%) Video Conferencing
9 15 (3.36%) Computer Science
10 13 (2.91%) Management Information System
11 12 (2.69%) iPhone
12 10 (2.24%) Data Centre
13 8 (1.79%) Equity Derivative
14 7 (1.57%) Smartphone
15 6 (1.35%) Fintech
16 5 (1.12%) Clustering
16 5 (1.12%) Statistics
Operating Systems
1 215 (48.21%) Windows
2 108 (24.22%) Windows 7
3 95 (21.30%) Unix
4 79 (17.71%) Linux
5 78 (17.49%) Windows Server
6 53 (11.88%) Windows Server 2008
7 43 (9.64%) Windows Server 2012
8 22 (4.93%) Solaris
9 16 (3.59%) Windows 8
10 14 (3.14%) Windows Server 2003
11 9 (2.02%) Windows 10
11 9 (2.02%) Windows XP
12 5 (1.12%) Android
13 4 (0.90%) Apple iOS
14 3 (0.67%) AIX
15 1 (0.22%) CentOS
15 1 (0.22%) Mac OS
15 1 (0.22%) Mac OS X
15 1 (0.22%) Windows Vista
Processes & Methodologies
1 148 (33.18%) ITIL
2 61 (13.68%) Change Management
3 35 (7.85%) Data Analysis
4 33 (7.40%) Time Management
5 32 (7.17%) Service Management
6 31 (6.95%) Asset Management
6 31 (6.95%) Wealth Management
7 27 (6.05%) Investment Management
8 26 (5.83%) Incident Management
8 26 (5.83%) Problem Management
8 26 (5.83%) User Acceptance Testing
9 22 (4.93%) CRM
10 21 (4.71%) Service Delivery
11 17 (3.81%) ITSM
12 14 (3.14%) Electronic Trading
13 12 (2.69%) Document Management
13 12 (2.69%) Low Latency
14 10 (2.24%) Agile Software Development
14 10 (2.24%) ITIL V3
14 10 (2.24%) Root Cause Analysis
Programming Languages
1 179 (40.13%) SQL
2 39 (8.74%) Java
3 30 (6.73%) Perl
4 27 (6.05%) PowerShell
5 26 (5.83%) Shell Script
6 23 (5.16%) Python
7 19 (4.26%) C
7 19 (4.26%) C#
7 19 (4.26%) T-SQL
8 16 (3.59%) Bash Shell
8 16 (3.59%) VB
9 14 (3.14%) C++
10 12 (2.69%) VBA
11 10 (2.24%) JavaScript
12 8 (1.79%) Ruby
13 7 (1.57%) VB.NET
14 5 (1.12%) VBScript
15 4 (0.90%) PHP
15 4 (0.90%) PL/SQL
16 2 (0.45%) VB6
Qualifications
1 71 (15.92%) Degree
2 26 (5.83%) Microsoft Certification
3 19 (4.26%) MCP
4 16 (3.59%) Cisco Certification
4 16 (3.59%) ISTQB
4 16 (3.59%) ISTQB Foundation Certification
5 12 (2.69%) CCNA
5 12 (2.69%) MCSE
6 11 (2.47%) MCITP
7 10 (2.24%) MCSA
8 9 (2.02%) MCTS
9 8 (1.79%) MOS
10 7 (1.57%) ITIL Certification
11 5 (1.12%) CCSA
12 4 (0.90%) CCNP
13 3 (0.67%) CCA
13 3 (0.67%) CCEE
13 3 (0.67%) Citrix Certification
13 3 (0.67%) VMware Certified Professional (VCP)
14 1 (0.22%) NVQ Level 3
Quality Assurance & Compliance
1 47 (10.54%) SLA
2 6 (1.35%) Data Quality
3 2 (0.45%) COBIT
4 1 (0.22%) Dodd-Frank
4 1 (0.22%) SEPA
System Software
1 106 (23.77%) Active Directory
2 22 (4.93%) VMware Infrastructure
3 17 (3.81%) XenApp
4 10 (2.24%) VMware ESX
5 5 (1.12%) Hyper-V
5 5 (1.12%) vSphere
5 5 (1.12%) XenDesktop
6 4 (0.90%) Terminal Services
6 4 (0.90%) VMware Workstation
7 2 (0.45%) Squid
7 2 (0.45%) VMware ESXi
Systems Management
1 40 (8.97%) SCCM
2 12 (2.69%) Control-M
3 9 (2.02%) ITRS Geneos
4 6 (1.35%) Cisco CUCM
4 6 (1.35%) Nagios
4 6 (1.35%) Puppet
5 3 (0.67%) Cisco UCCX
5 3 (0.67%) WSUS
6 2 (0.45%) Microsoft Data Protection Manager
6 2 (0.45%) Systems Management Server (SMS)
7 1 (0.22%) DameWare
7 1 (0.22%) OpenView
7 1 (0.22%) SCOrch
7 1 (0.22%) Symantec Enterprise Vault
Vendors
1 173 (38.79%) Microsoft
2 60 (13.45%) VMware
3 53 (11.88%) Cisco
4 51 (11.43%) Bloomberg
5 37 (8.30%) Citrix
6 36 (8.07%) Oracle
7 34 (7.62%) Reuters
8 15 (3.36%) Sybase
9 14 (3.14%) HP
9 14 (3.14%) Salesforce.com
10 13 (2.91%) SunGard
11 12 (2.69%) Remedy
12 11 (2.47%) iManage
13 10 (2.24%) Splunk
14 8 (1.79%) CheckPoint
15 6 (1.35%) Mitel
15 6 (1.35%) OpenLink
15 6 (1.35%) Trayport
16 5 (1.12%) Currenex
16 5 (1.12%) SAP
City, London
TEKsystems
Salary: £50000 - £65000 per annum + + big bonus potential + benefits
Posted: 3 hours ago
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: 2 days ago
City, London
Hays Finance Technology
Salary: £65000.00 - £75000.00 per annum + bonus
Posted: 2 days ago
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Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 2 days ago
City, London
Affinity Recruitment Ltd
Salary: From £28,000 to £32,000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £48000 - £58000 per annum + Bonus + Benefits + Training
Posted: 3 days ago
City, London
Verticality Ltd
Salary: £50000 - £65000 per annum, Benefits Bonus, Private Health, Pension, Tr
Posted: 4 days ago
City, London
ANSON MCCADE
Salary: £20,000 - £38,000
Posted: 4 days ago
City, London
Source Technology
Salary: From £40,000 to £50,000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
City, London
Metaskil
Salary: From £35,000 to £40,000 per annum c£40k plus benefits
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: 5 days ago
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £50,000 per annum + Bonus & Benefits
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City of London
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum + pension, h/care, childcare
Posted: 10 days ago