The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 60 68 69
Rank change year-on-year
+8 +1
Permanent jobs requiring a Support Analyst 426 431 466
As % of all permanent IT jobs located in the City of London 3.88% 3.55% 3.82%
As % of the Job Titles category 4.15% 3.82% 4.06%
Number of salaries quoted 361 377 426
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,500 £25,500 £27,500
10% offered a salary of more than £65,000 £70,000 £60,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10254 11290 11478
As % of all permanent IT jobs located in the City of London 93.43% 92.97% 94.02%
Number of salaries quoted 8807 9805 10530
Average salary £53,000 £55,000 £52,500
Average salary % change year-on-year
-3.63% +4.76%
90% offered a salary of more than £33,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 22 October 2014.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 22 October 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 411 (46.86%) Finance
2 383 (43.67%) SQL
3 361 (41.16%) Windows
4 219 (24.97%) Microsoft
5 199 (22.69%) ITIL
6 193 (22.01%) UNIX
7 189 (21.55%) SQL Server
8 167 (19.04%) Active Directory
9 160 (18.24%) MS Office
10 151 (17.22%) Banking
11 148 (16.88%) MS Excel
12 143 (16.31%) Oracle
13 130 (14.82%) Front Office
14 119 (13.57%) Windows 7
15 118 (13.45%) Degree
16 115 (13.11%) Linux
17 105 (11.97%) Citrix
18 102 (11.63%) Java
19 96 (10.95%) Windows Server 2008
20 87 (9.92%) .NET
21 74 (8.44%) Investment Banking
22 73 (8.32%) VMware
23 68 (7.75%) Blackberry
24 67 (7.64%) Analytical Skills
25 63 (7.18%) C#
26 61 (6.96%) Windows XP
27 59 (6.73%) MS Exchange
28 58 (6.61%) TCP/IP
29 55 (6.27%) XML
30 52 (5.93%) Derivative

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 22 October 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 59 (6.73%) MS Exchange
2 38 (4.33%) SharePoint
3 32 (3.65%) Exchange Server 2010
4 29 (3.31%) IIS
5 28 (3.19%) Blackberry Enterprise Server
6 16 (1.82%) Tomcat
7 15 (1.71%) Lync
7 15 (1.71%) Apache
8 12 (1.37%) WebLogic
9 11 (1.25%) JBoss
10 10 (1.14%) WebSphere
11 9 (1.03%) WorkSite
11 9 (1.03%) IBM Notes
12 8 (0.91%) SharePoint 2013
13 6 (0.68%) Exchange Server 2003
14 5 (0.57%) Oracle Service Bus
14 5 (0.57%) CMS
15 4 (0.46%) WebSphere Application Server
15 4 (0.46%) Exchange Server 2013
16 3 (0.34%) Exchange Server 2007
Applications
1 160 (18.24%) MS Office
2 148 (16.88%) MS Excel
3 15 (1.71%) MS PowerPoint
4 3 (0.34%) Spreadsheet
5 2 (0.23%) MS Visio
6 1 (0.11%) PowerPivot
6 1 (0.11%) InfoPath
6 1 (0.11%) MS Project
Business Applications
1 23 (2.62%) Oracle Receivables
2 21 (2.39%) Oracle Payables
3 18 (2.05%) Oracle General Ledger
4 16 (1.82%) Oracle EBS R12
5 15 (1.71%) Oracle Financials
6 14 (1.60%) Oracle Assets
7 11 (1.25%) Dynamics CRM
8 10 (1.14%) Markit EDM
9 9 (1.03%) Oracle EBS
10 7 (0.80%) IntelliMatch
11 6 (0.68%) LatentZero
12 5 (0.57%) Towers Watson Igloo
12 5 (0.57%) Oracle SCM
13 4 (0.46%) Kondor+
13 4 (0.46%) Dynamics NAV
13 4 (0.46%) SunGard Stream Clearvision
13 4 (0.46%) Magento
13 4 (0.46%) Oracle Subledger Accounting
14 3 (0.34%) Oracle Cash Management
14 3 (0.34%) Oracle Applications
Cloud Services
1 11 (1.25%) Office 365
2 4 (0.46%) SaaS
3 1 (0.11%) Microsoft Azure
Communications & Networking
1 58 (6.61%) TCP/IP
2 46 (5.25%) VPN
2 46 (5.25%) DNS
3 44 (5.02%) DHCP
4 42 (4.79%) LAN
5 37 (4.22%) WAN
6 30 (3.42%) Firewall
7 22 (2.51%) LDAP
8 19 (2.17%) Internet
9 16 (1.82%) VoIP
10 15 (1.71%) SAN
11 12 (1.37%) Intranet
12 11 (1.25%) Network Security
13 10 (1.14%) Wireless
14 9 (1.03%) FTP
15 8 (0.91%) Broadband
15 8 (0.91%) DMZ
16 6 (0.68%) Wi-Fi
17 5 (0.57%) HTTP
18 4 (0.46%) IP Telephony
Database & Business Intelligence
1 189 (21.55%) SQL Server
2 48 (5.47%) SQL Server 2008
3 45 (5.13%) SQL Server Reporting Services
4 40 (4.56%) Relational Database
5 36 (4.10%) Oracle Database
6 34 (3.88%) SQL Server 2005
7 30 (3.42%) SQL Server Integration Services
8 28 (3.19%) RDBMS
9 19 (2.17%) Oracle Reports
10 14 (1.60%) MySQL
10 14 (1.60%) Oracle Discoverer
10 14 (1.60%) Oracle BI Publisher
11 13 (1.48%) MS Access
12 12 (1.37%) Crystal Reports
13 11 (1.25%) Data Warehouse
14 8 (0.91%) SQL Server 2012
15 7 (0.80%) Oracle ODI
15 7 (0.80%) SQL Server Analysis Services
16 5 (0.57%) DataStage
17 3 (0.34%) Hyperion Smart View
Development Applications
1 16 (1.82%) Oracle Forms
2 14 (1.60%) Eclipse
3 7 (0.80%) JIRA
4 6 (0.68%) JUnit
4 6 (0.68%) JMeter
4 6 (0.68%) Selenium
4 6 (0.68%) Subversion
5 4 (0.46%) CruiseControl
5 4 (0.46%) Hudson
5 4 (0.46%) TeamCity
6 3 (0.34%) SQL Server Management Studio (SSMS)
7 2 (0.23%) MSI
7 2 (0.23%) Maven
7 2 (0.23%) Team Foundation Server
8 1 (0.11%) Atlassian Bamboo
8 1 (0.11%) Visual Studio
General
1 411 (46.86%) Finance
2 151 (17.22%) Banking
3 130 (14.82%) Front Office
4 74 (8.44%) Investment Banking
5 43 (4.90%) Legal
6 35 (3.99%) Law
7 30 (3.42%) Back Office
8 26 (2.96%) Retail
9 22 (2.51%) Telecoms
10 21 (2.39%) Financial Institution
11 19 (2.17%) Advertising
12 18 (2.05%) Billing
13 15 (1.71%) Marketing
14 7 (0.80%) Publishing
15 4 (0.46%) General Ledger
15 4 (0.46%) Italian Language
16 3 (0.34%) Japanese Language
16 3 (0.34%) French Language
16 3 (0.34%) German Language
17 2 (0.23%) Spanish Language
Libraries, Frameworks & Software Standards
1 87 (9.92%) .NET
2 55 (6.27%) XML
3 37 (4.22%) HTML
4 26 (2.96%) ASP.NET
5 24 (2.74%) J2EE
6 23 (2.62%) FIX Protocol
7 20 (2.28%) Middleware
8 18 (2.05%) Web Services
9 14 (1.60%) CSS
10 13 (1.48%) WPF
10 13 (1.48%) WF
10 13 (1.48%) DHTML
11 12 (1.37%) SOAP
11 12 (1.37%) HTML5
12 9 (1.03%) Spring
13 6 (0.68%) Struts
13 6 (0.68%) Grails
13 6 (0.68%) Hibernate
14 5 (0.57%) MDX
14 5 (0.57%) LINQ
Miscellaneous
1 68 (7.75%) Blackberry
2 67 (7.64%) Analytical Skills
3 52 (5.93%) Derivative
4 48 (5.47%) Equities
5 46 (5.25%) Computer Science
6 41 (4.68%) Foreign Exchange (FX)
7 37 (4.22%) Fixed Income
8 21 (2.39%) Hedge funds
9 16 (1.82%) iPhone
10 14 (1.60%) Mathematics
10 14 (1.60%) iPad
11 13 (1.48%) Management Information System
12 11 (1.25%) Equity Derivative
13 10 (1.14%) SWIFT
13 10 (1.14%) Market Risk
14 9 (1.03%) Credit Risk
14 9 (1.03%) Client/Server
15 8 (0.91%) Physics
16 6 (0.68%) Handset
16 6 (0.68%) Grid Computing
Operating Systems
1 361 (41.16%) Windows
2 193 (22.01%) UNIX
3 119 (13.57%) Windows 7
4 115 (13.11%) Linux
5 96 (10.95%) Windows Server 2008
6 61 (6.96%) Windows XP
7 38 (4.33%) Windows Server 2003
8 20 (2.28%) Windows 8
9 16 (1.82%) Windows Vista
10 15 (1.71%) Red Hat Enterprise Linux
10 15 (1.71%) Android
11 14 (1.60%) Windows Server 2012
12 8 (0.91%) AIX
12 8 (0.91%) Solaris
13 7 (0.80%) Apple iOS
14 5 (0.57%) Windows 2000
15 4 (0.46%) Mac OS X
15 4 (0.46%) Mac OS
Processes & Methodologies
1 199 (22.69%) ITIL
2 48 (5.47%) Investment Management
3 46 (5.25%) Problem Management
4 44 (5.02%) Asset Management
5 43 (4.90%) Business Intelligence
6 41 (4.68%) Change Control
7 40 (4.56%) Service Management
8 33 (3.76%) CRM
9 29 (3.31%) Incident Management
9 29 (3.31%) Change Management
9 29 (3.31%) Project Management
10 28 (3.19%) Stakeholder Management
10 28 (3.19%) Agile Software Development
11 27 (3.08%) Time Management
12 25 (2.85%) User Acceptance Testing
13 24 (2.74%) Document Management
14 21 (2.39%) Fund Management
15 20 (2.28%) Service Delivery
16 18 (2.05%) Release Management
16 18 (2.05%) Business Analysis
Programming Languages
1 383 (43.67%) SQL
2 102 (11.63%) Java
3 63 (7.18%) C#
4 43 (4.90%) T-SQL
5 38 (4.33%) VB
6 30 (3.42%) VBA
7 29 (3.31%) JavaScript
8 26 (2.96%) Perl
9 23 (2.62%) PL/SQL
9 23 (2.62%) Shell Script
10 15 (1.71%) PowerShell
10 15 (1.71%) C
11 12 (1.37%) C++
11 12 (1.37%) Python
12 11 (1.25%) R
12 11 (1.25%) VB.NET
13 10 (1.14%) VBScript
14 6 (0.68%) Groovy
15 4 (0.46%) ActionScript
15 4 (0.46%) ActionScript 2.0
Qualifications
1 118 (13.45%) Degree
2 43 (4.90%) Microsoft Certification
3 27 (3.08%) MCSE
3 27 (3.08%) MCSA
4 21 (2.39%) MCP
5 18 (2.05%) Cisco Certification
6 16 (1.82%) ITIL Certification
7 8 (0.91%) MCITP
7 8 (0.91%) ITIL Foundation Certificate
8 5 (0.57%) MOS
8 5 (0.57%) MCTS
8 5 (0.57%) CCNA
9 3 (0.34%) VMware Certified Professional (VCP)
9 3 (0.34%) Citrix Certification
10 2 (0.23%) Six Sigma Green Belt
10 2 (0.23%) SC Cleared
10 2 (0.23%) BC Cleared
10 2 (0.23%) Security Cleared
11 1 (0.11%) AAT
11 1 (0.11%) VCAP
Quality Assurance & Compliance
1 46 (5.25%) SLA
2 8 (0.91%) ISO 9001
3 5 (0.57%) QA
4 3 (0.34%) ISO/IEC 27001
5 2 (0.23%) ISO/IEC 20000
6 1 (0.11%) Solvency II
System Software
1 167 (19.04%) Active Directory
2 29 (3.31%) VMware Infrastructure
3 14 (1.60%) XenApp
4 11 (1.25%) vSphere
5 10 (1.14%) Microsoft App-V
6 7 (0.80%) Hyper-V
7 6 (0.68%) VMware ESX
7 6 (0.68%) XenDesktop
8 3 (0.34%) VMware ESXi
9 2 (0.23%) Terminal Server
9 2 (0.23%) Terminal Services
9 2 (0.23%) VMware Workstation
10 1 (0.11%) GPFS
10 1 (0.11%) Citrix Presentation Server
10 1 (0.11%) EMC RecoverPoint
10 1 (0.11%) Veritas Cluster Server
10 1 (0.11%) Microsoft Virtual Server
Systems Management
1 21 (2.39%) SCCM
2 13 (1.48%) Control-M
3 8 (0.91%) WSUS
4 6 (0.68%) NetBackup
4 6 (0.68%) ITRS Geneos
5 4 (0.46%) Puppet
6 3 (0.34%) SCOM
6 3 (0.34%) Foglight
6 3 (0.34%) Tivoli
6 3 (0.34%) OpenView
7 2 (0.23%) Tivoli Monitoring
7 2 (0.23%) Norton AntiVirus
7 2 (0.23%) Backup Exec
7 2 (0.23%) HP SIM
8 1 (0.11%) Cisco CUCM
8 1 (0.11%) Red Hat Satellite
8 1 (0.11%) FortiGate
8 1 (0.11%) SCDPM
8 1 (0.11%) Forefront Identity Manager
8 1 (0.11%) OVSD
Vendors
1 219 (24.97%) Microsoft
2 143 (16.31%) Oracle
3 105 (11.97%) Citrix
4 73 (8.32%) VMware
5 44 (5.02%) Cisco
6 39 (4.45%) Reuters
7 37 (4.22%) Bloomberg
8 26 (2.96%) Sybase
8 26 (2.96%) Fidessa
9 23 (2.62%) thinkFolio
10 19 (2.17%) Business Objects
10 19 (2.17%) HP
11 18 (2.05%) Apple
12 16 (1.82%) Salesforce.com
13 14 (1.60%) Red Hat
14 13 (1.48%) Murex
14 13 (1.48%) Calypso
14 13 (1.48%) SAP
15 12 (1.37%) Remedy
15 12 (1.37%) Charles River
City, London
Harrington Starr
Salary: £24000 - £28000 per annum
Posted: 11 hours ago
City, London
ReThink Recruitment
Salary: £45000 - £50000.00 per annum + BENEFITS PACKAGE
Posted: Yesterday
City, London
Gas Strategies Group Ltd
Salary: £24,000 per annum + plus benefits
Posted: Yesterday
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + pension, bonus, healthcare
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £50000 - £65000 per annum
Posted: Yesterday
City, London
Lawrence Harvey Enterprise
Salary: £48000.00 - £58000.00 per annum + Bonus + Benefits
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £55,000 to £60,000 per annum Bonus and benefits package
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £35000 - £45000 per annum + benefits + bonus
Posted: 2 days ago
City, London
Client Server
Salary: £30k to £35k + bonus + benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £25000 - £29000 per annum + substantial benefits
Posted: 2 days ago
City, London
Understanding Recruitment
Salary: £25000 - £30000 per annum + Bens
Posted: 3 days ago
City, London
Resource Management - Royal London
Salary: Competitive Package
Posted: 3 days ago
City, London
Twenty Recruitment Group
Salary: From £55,000 to £70,000 per annum Bonus and Benefits
Posted: 5 days ago
City, London
Tower Connect Ltd
Salary: From £21,000 to £25,000 per annum Plus Bonus, Excellent Benefits & rea
Posted: 5 days ago
City, London
Harrington Starr
Salary: £50000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £45000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £30000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £65000 per annum
Posted: 5 days ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + pension, bonus, healthcare
Posted: 5 days ago
City, London
Resource Management
Salary: Competitive Package
Posted: 5 days ago