The statistics below represent IT jobs advertised across the City of London region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Support Analyst
London / City of London
Rank 96 102 66
Rank change year-on-year
+6 -36
Permanent jobs requiring a Support Analyst 143 197 412
As % of all permanent IT jobs located in the City of London 2.86% 2.88% 3.96%
As % of the Job Titles category 2.96% 3.01% 4.15%
Number of salaries quoted 137 145 375
Median salary £38,500 £38,500 £42,500
Median salary % change year-on-year
- -9.41%
90% offered a salary of more than £29,800 £27,500 £24,700
10% offered a salary of more than £60,000 £61,500 £62,500
UK excluding London median salary £27,500 £28,900 £27,500
% change year-on-year
-4.84% +5.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
4823 6549 9938
As % of all permanent IT jobs located in the City of London 96.40% 95.84% 95.59%
Number of salaries quoted 4415 5843 8537
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £35,000 £35,000 £33,000
10% offered a salary of more than £87,500 £77,500 £82,500
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Support Analyst
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 23 February 2017.

Support Analyst Salary Histogram in the City of London

Support Analyst Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 23 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Support Analyst in the job title.

1 152 (54.09%) SQL
2 141 (50.18%) Finance
3 104 (37.01%) Windows
4 76 (27.05%) Microsoft
5 66 (23.49%) SQL Server
6 63 (22.42%) ITIL
7 57 (20.28%) Active Directory
8 53 (18.86%) MS Office
9 50 (17.79%) Unix
10 44 (15.66%) Linux
11 41 (14.59%) MS Excel
12 39 (13.88%) Banking
13 38 (13.52%) Citrix
14 36 (12.81%) Windows 7
15 26 (9.25%) CRM
15 26 (9.25%) Law
16 24 (8.54%) Oracle
17 22 (7.83%) PowerShell
18 21 (7.47%) VMware
18 21 (7.47%) Java
18 21 (7.47%) Windows Server
19 20 (7.12%) Legal
19 20 (7.12%) Degree
20 19 (6.76%) Analytical Skills
20 19 (6.76%) Foreign Exchange (FX)
21 18 (6.41%) Project Management
21 18 (6.41%) Equities
22 17 (6.05%) Fixed Income
22 17 (6.05%) Front Office
22 17 (6.05%) Office 365

Support Analyst Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.27%) SharePoint
2 11 (3.91%) MS Exchange
3 8 (2.85%) IIS
4 6 (2.14%) Apache
5 5 (1.78%) JBoss
6 4 (1.42%) Exchange Server 2010
7 3 (1.07%) Adobe Experience Manager
7 3 (1.07%) BizTalk Server
7 3 (1.07%) Exchange Server 2013
7 3 (1.07%) Skype for Business
7 3 (1.07%) WordPress
8 2 (0.71%) Confluence
8 2 (0.71%) Exchange Server 2007
8 2 (0.71%) SugarCRM
9 1 (0.36%) IBM Domino
9 1 (0.36%) IBM Notes
9 1 (0.36%) Oracle Workflow
9 1 (0.36%) Tomcat
9 1 (0.36%) WebSphere
Applications
1 53 (18.86%) MS Office
2 41 (14.59%) MS Excel
3 8 (2.85%) MS Visio
4 7 (2.49%) MS PowerPoint
5 2 (0.71%) AutoCAD
5 2 (0.71%) Pro/ENGINEER
5 2 (0.71%) PTC Creo
5 2 (0.71%) Vectorworks
6 1 (0.36%) Acrobat
6 1 (0.36%) Adobe Captivate
Business Applications
1 14 (4.98%) Dynamics CRM
2 4 (1.42%) Infor CRM
2 4 (1.42%) Sage X3
2 4 (1.42%) Unit4 Business World
3 3 (1.07%) Bloomberg TOMS
3 3 (1.07%) Dynamics AX
3 3 (1.07%) Retail-J
4 2 (0.71%) CSG Singleview
4 2 (0.71%) EQXanite
4 2 (0.71%) Markit EDM
4 2 (0.71%) NetSuite
4 2 (0.71%) PeopleSoft CRM
4 2 (0.71%) Relativity
4 2 (0.71%) SAP FI
4 2 (0.71%) SAP FI-GL
4 2 (0.71%) SAP FS
5 1 (0.36%) Concordance
5 1 (0.36%) DocuMatrix
5 1 (0.36%) Endur
5 1 (0.36%) Ringtail
Cloud Services
1 17 (6.05%) Office 365
2 4 (1.42%) SaaS
3 3 (1.07%) Microsoft Azure
4 2 (0.71%) Adobe Creative Cloud
4 2 (0.71%) G Suite
4 2 (0.71%) OpenShift
5 1 (0.36%) Amazon AWS
Communications & Networking
1 14 (4.98%) TCP/IP
2 10 (3.56%) Firewall
3 9 (3.20%) DNS
4 8 (2.85%) VPN
5 7 (2.49%) DHCP
6 6 (2.14%) Internet
6 6 (2.14%) LAN
6 6 (2.14%) WAN
7 5 (1.78%) FTP
7 5 (1.78%) VoIP
7 5 (1.78%) Wireless
8 4 (1.42%) Intranet
9 2 (0.71%) 3G
9 2 (0.71%) 4G
9 2 (0.71%) Cisco IOS
9 2 (0.71%) IP Telephony
9 2 (0.71%) Skype
10 1 (0.36%) NAS
10 1 (0.36%) VLAN
10 1 (0.36%) Wi-Fi
Database & Business Intelligence
1 66 (23.49%) SQL Server
2 17 (6.05%) SQL Server Reporting Services
3 13 (4.63%) Relational Database
3 13 (4.63%) SQL Server Integration Services
4 11 (3.91%) SQL Server Analysis Services
5 9 (3.20%) MySQL
6 8 (2.85%) Crystal Reports
7 7 (2.49%) Data Warehouse
8 5 (1.78%) BusinessObjects
8 5 (1.78%) SQL Server 2008
9 4 (1.42%) DTS
9 4 (1.42%) Oracle Reports
9 4 (1.42%) RDBMS
10 3 (1.07%) Oracle Database
10 3 (1.07%) PostgreSQL
10 3 (1.07%) SQL Server 2005
10 3 (1.07%) SQL Server 2012
11 2 (0.71%) BODI
11 2 (0.71%) SAP Data Services
11 2 (0.71%) SAP HANA
Development Applications
1 7 (2.49%) JIRA
2 6 (2.14%) SQL Server Management Studio (SSMS)
3 3 (1.07%) Git (software)
4 2 (0.71%) FrontPage
General
1 141 (50.18%) Finance
2 39 (13.88%) Banking
3 26 (9.25%) Law
4 20 (7.12%) Legal
5 17 (6.05%) Front Office
6 15 (5.34%) Investment Banking
7 9 (3.20%) Retail
8 8 (2.85%) Financial Institution
8 8 (2.85%) French Language
9 6 (2.14%) Telecoms
10 4 (1.42%) Back Office
11 3 (1.07%) German Language
11 3 (1.07%) Mandarin Language
11 3 (1.07%) Marketing
11 3 (1.07%) Publishing
12 2 (0.71%) Advertising
12 2 (0.71%) Billing
12 2 (0.71%) Multimedia
13 1 (0.36%) International Banking
13 1 (0.36%) Retail Banking
Libraries, Frameworks & Software Standards
1 17 (6.05%) FIX Protocol
2 16 (5.69%) XML
3 15 (5.34%) .NET
4 10 (3.56%) HTML
4 10 (3.56%) Web Services
5 9 (3.20%) ASP.NET
6 7 (2.49%) Middleware
7 4 (1.42%) EDI
8 3 (1.07%) LAMP
8 3 (1.07%) TIBCO EMS
9 2 (0.71%) BAPI
9 2 (0.71%) DHTML
9 2 (0.71%) JMS
9 2 (0.71%) SAP Basis
9 2 (0.71%) Web Dynpro
9 2 (0.71%) XSL
10 1 (0.36%) AngularJS
10 1 (0.36%) ASP.NET MVC
10 1 (0.36%) CSS
10 1 (0.36%) MDX
Miscellaneous
1 19 (6.76%) Analytical Skills
1 19 (6.76%) Foreign Exchange (FX)
2 18 (6.41%) Equities
3 17 (6.05%) Fixed Income
4 15 (5.34%) Computer Science
4 15 (5.34%) Management Information System
5 14 (4.98%) Derivative
6 13 (4.63%) Blackberry
7 12 (4.27%) Video Conferencing
8 10 (3.56%) Fintech
8 10 (3.56%) Hedge funds
9 6 (2.14%) Data Centre
9 6 (2.14%) iPhone
9 6 (2.14%) SWIFT
10 5 (1.78%) Equity Derivative
10 5 (1.78%) Wiki
11 4 (1.42%) iPad
12 3 (1.07%) Eurex
12 3 (1.07%) Smartphone
12 3 (1.07%) User Experience
Operating Systems
1 104 (37.01%) Windows
2 50 (17.79%) Unix
3 44 (15.66%) Linux
4 36 (12.81%) Windows 7
5 21 (7.47%) Windows Server
6 9 (3.20%) Windows 10
6 9 (3.20%) Windows Server 2008
7 7 (2.49%) Solaris
7 7 (2.49%) Windows 8
7 7 (2.49%) Windows Server 2012
8 6 (2.14%) Apple iOS
9 5 (1.78%) Android
9 5 (1.78%) Mac OS X
10 4 (1.42%) Red Hat Enterprise Linux
11 3 (1.07%) CentOS
11 3 (1.07%) Windows XP
12 2 (0.71%) Mac OS X Server
13 1 (0.36%) Windows Server 2003
Processes & Methodologies
1 63 (22.42%) ITIL
2 26 (9.25%) CRM
3 18 (6.41%) Project Management
4 14 (4.98%) Agile Software Development
4 14 (4.98%) Business Analysis
5 13 (4.63%) Business Intelligence
6 12 (4.27%) Analytics
6 12 (4.27%) Mentoring
6 12 (4.27%) Problem Management
7 11 (3.91%) Electronic Trading
7 11 (3.91%) Incident Management
8 10 (3.56%) Functional Programming
8 10 (3.56%) PRINCE2
8 10 (3.56%) Product Management
8 10 (3.56%) SDLC
8 10 (3.56%) Service Delivery
9 9 (3.20%) Change Management
9 9 (3.20%) Service Management
10 8 (2.85%) Wealth Management
10 8 (2.85%) Workflow
Programming Languages
1 152 (54.09%) SQL
2 22 (7.83%) PowerShell
3 21 (7.47%) Java
4 15 (5.34%) Python
4 15 (5.34%) VB
5 13 (4.63%) Perl
6 11 (3.91%) C#
6 11 (3.91%) Shell Script
7 8 (2.85%) T-SQL
8 6 (2.14%) JavaScript
9 5 (1.78%) PL/SQL
10 3 (1.07%) PHP
10 3 (1.07%) Ruby
11 2 (0.71%) ABAP
11 2 (0.71%) C
11 2 (0.71%) Tcl
11 2 (0.71%) VBA
12 1 (0.36%) Bash Shell
12 1 (0.36%) Data Analysis Expressions (DAX)
12 1 (0.36%) Scala
Qualifications
1 20 (7.12%) Degree
2 13 (4.63%) ITIL Certification
3 8 (2.85%) MOS
4 6 (2.14%) Microsoft Certification
5 5 (1.78%) CCNA
5 5 (1.78%) Cisco Certification
5 5 (1.78%) MCP
5 5 (1.78%) MCSE
6 4 (1.42%) MCITP
7 3 (1.07%) ITIL Foundation Certificate
7 3 (1.07%) MCSA
8 2 (0.71%) DBS Check
8 2 (0.71%) PRINCE2 Certification
9 1 (0.36%) A+ Certification
9 1 (0.36%) MCTS
9 1 (0.36%) PMI Certification
9 1 (0.36%) PMP
9 1 (0.36%) SAP Certification
Quality Assurance & Compliance
1 13 (4.63%) SLA
2 7 (2.49%) QA
3 2 (0.71%) Data Quality
3 2 (0.71%) EMIR
3 2 (0.71%) MiFID
4 1 (0.36%) HMG Security Policy Framework
System Software
1 57 (20.28%) Active Directory
2 16 (5.69%) VMware Infrastructure
3 13 (4.63%) XenApp
4 12 (4.27%) XenDesktop
5 2 (0.71%) Hyper-V
5 2 (0.71%) Virtual Servers
5 2 (0.71%) vSphere
Systems Management
1 7 (2.49%) ITRS Geneos
1 7 (2.49%) SCOM
2 6 (2.14%) Control-M
3 3 (1.07%) AirWatch
3 3 (1.07%) logstash
4 2 (0.71%) SCCM
5 1 (0.36%) Backup Exec
5 1 (0.36%) Opscode Chef
5 1 (0.36%) Puppet
Vendors
1 76 (27.05%) Microsoft
2 38 (13.52%) Citrix
3 24 (8.54%) Oracle
4 21 (7.47%) VMware
5 12 (4.27%) AppSense
6 11 (3.91%) Apple
6 11 (3.91%) Bloomberg
7 10 (3.56%) Adobe
7 10 (3.56%) Cognos
8 7 (2.49%) Calypso
8 7 (2.49%) iManage
8 7 (2.49%) Murex
8 7 (2.49%) Salesforce.com
8 7 (2.49%) SunGard
9 6 (2.14%) Concur
9 6 (2.14%) ION Trading
9 6 (2.14%) Reuters
9 6 (2.14%) TIBCO
10 5 (1.78%) IBM
10 5 (1.78%) Red Hat
City, London
Exclusive Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
City, London
Modis International
Salary: £30000.00 - £40000.00 per annum + Benefits package
Posted: 3 days ago
City, London
Client Server
Salary: £60k to £65k + bonus + benefits
Posted: Yesterday
City, London
Marcus Donald People
Salary: £32000 - £35000 per annum, Benefits Company Benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
City, London
Energon People
Salary: £40000 - £50000 per annum + bonus + benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £60,000 per annum + Bonus & Benefits
Posted: 3 days ago
City of London
Think IT Recruitment Limted
Salary: £27000 - £32000 per annum
Posted: 9 days ago
City, London
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: 6 days ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £65,000 per annum Bonus and benefits package
Posted: 6 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £45000 - £50000 per annum
Posted: 5 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
City, London
Harrington Starr
Salary: £28000 - £35000 per annum + Bonus + Benefits + Training
Posted: 5 days ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
City, London
GTA
Posted: 16 days ago
City, London
ANSON MCCADE
Salary: £35,000 - £45,000 + Package (60,000 OTE)
Posted: 6 days ago