The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 66 80
Rank change year-on-year
-1 +14
Permanent jobs requiring a Support Analyst 378 448 381
As % of all permanent IT jobs located in the City of London 4.00% 3.87% 3.23%
As % of the Job Titles category 4.30% 4.17% 3.46%
Number of salaries quoted 337 379 341
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £70,000
UK excluding London average salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
8800 10739 10997
As % of all permanent IT jobs located in the City of London 93.04% 92.71% 93.25%
Number of salaries quoted 7604 9046 9719
Average salary £55,000 £52,500 £55,000
Average salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 4 September 2015.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 4 September 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 350 (44.99%) Finance
2 331 (42.54%) SQL
3 317 (40.75%) Windows
4 231 (29.69%) Microsoft
5 195 (25.06%) Active Directory
6 193 (24.81%) ITIL
7 171 (21.98%) UNIX
8 165 (21.21%) SQL Server
8 165 (21.21%) MS Office
9 162 (20.82%) MS Excel
10 131 (16.84%) Oracle
11 124 (15.94%) Windows 7
12 119 (15.30%) Banking
13 113 (14.52%) Degree
14 106 (13.62%) Linux
15 101 (12.98%) Citrix
16 100 (12.85%) Front Office
17 91 (11.70%) Investment Management
18 88 (11.31%) Windows Server 2008
19 86 (11.05%) MS Exchange
20 82 (10.54%) Java
21 64 (8.23%) Asset Management
22 63 (8.10%) .NET
23 60 (7.71%) Analytical Skills
24 59 (7.58%) Service Management
25 58 (7.46%) Blackberry
25 58 (7.46%) LAN
26 57 (7.33%) Investment Banking
26 57 (7.33%) Computer Science
27 56 (7.20%) SharePoint

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 4 September 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 86 (11.05%) MS Exchange
2 56 (7.20%) SharePoint
3 33 (4.24%) IIS
4 32 (4.11%) Exchange Server 2010
5 29 (3.73%) Blackberry Enterprise Server
6 22 (2.83%) Tomcat
6 22 (2.83%) Exchange Server 2007
7 15 (1.93%) Apache
8 12 (1.54%) Exchange Server 2003
8 12 (1.54%) Exchange Server 2013
9 10 (1.29%) WorkSite
9 10 (1.29%) MQSeries
10 9 (1.16%) Lync
11 8 (1.03%) Drupal
12 6 (0.77%) WebSphere
12 6 (0.77%) BizTalk Server
13 5 (0.64%) WebLogic
13 5 (0.64%) SharePoint 2010
14 4 (0.51%) Tuxedo
15 3 (0.39%) WebSphere Application Server
Applications
1 165 (21.21%) MS Office
2 162 (20.82%) MS Excel
3 5 (0.64%) MS Visio
3 5 (0.64%) MS PowerPoint
3 5 (0.64%) Spreadsheet
4 4 (0.51%) MS Project
5 3 (0.39%) Acrobat
6 2 (0.26%) Adobe Creative Suite
7 1 (0.13%) Photoshop
7 1 (0.13%) AutoCAD
7 1 (0.13%) Adobe Illustrator
7 1 (0.13%) Revit
7 1 (0.13%) SketchUp
7 1 (0.13%) PowerPivot
Business Applications
1 22 (2.83%) Markit EDM
2 16 (2.06%) thinkFolio
3 11 (1.41%) Cognos Business Intelligence
4 10 (1.29%) Oracle EBS
5 9 (1.16%) Eagle PACE
5 9 (1.16%) Oracle EBS R12
5 9 (1.16%) MetaTrader
6 8 (1.03%) Oracle General Ledger
7 7 (0.90%) Dynamics CRM
8 6 (0.77%) Oracle Financials
8 6 (0.77%) Capstone
9 5 (0.64%) Hyperion Planning
9 5 (0.64%) IntelliMatch
10 4 (0.51%) Oracle Payables
10 4 (0.51%) Oracle Receivables
10 4 (0.51%) Oracle Assets
10 4 (0.51%) Oracle AGIS
11 3 (0.39%) Oracle iProcurement
11 3 (0.39%) Oracle Cash Management
11 3 (0.39%) Kondor+
Cloud Services
1 13 (1.67%) Office 365
2 8 (1.03%) Mimecast
3 6 (0.77%) Amazon AWS
4 4 (0.51%) SaaS
4 4 (0.51%) Microsoft Azure
5 3 (0.39%) Google Apps
6 2 (0.26%) Symantec.cloud
7 1 (0.13%) Trello
7 1 (0.13%) PaaS
Communications & Networking
1 58 (7.46%) LAN
2 54 (6.94%) TCP/IP
3 37 (4.76%) WAN
4 34 (4.37%) VPN
5 29 (3.73%) DNS
6 26 (3.34%) DHCP
7 20 (2.57%) VoIP
7 20 (2.57%) Firewall
8 16 (2.06%) SAN
9 15 (1.93%) Internet
10 9 (1.16%) Wireless
11 7 (0.90%) Broadband
12 6 (0.77%) DMZ
12 6 (0.77%) IPsec
12 6 (0.77%) MPLS
12 6 (0.77%) OSPF
12 6 (0.77%) VRRP
12 6 (0.77%) Network Security
12 6 (0.77%) HSRP
12 6 (0.77%) Cisco ISE
Database & Business Intelligence
1 165 (21.21%) SQL Server
2 45 (5.78%) SQL Server Integration Services
3 38 (4.88%) Data Warehouse
4 37 (4.76%) SQL Server 2008
5 30 (3.86%) Relational Database
6 26 (3.34%) SQL Server Reporting Services
7 19 (2.44%) SQL Server Analysis Services
7 19 (2.44%) Oracle Database
8 17 (2.19%) SQL Server 2005
9 12 (1.54%) Crystal Reports
9 12 (1.54%) SQL Server 2012
10 8 (1.03%) NoSQL
10 8 (1.03%) MySQL
10 8 (1.03%) KDB
11 7 (0.90%) RDBMS
12 6 (0.77%) Oracle Reports
13 5 (0.64%) PowerCenter
13 5 (0.64%) QlikView
14 4 (0.51%) Data Mart
14 4 (0.51%) BusinessObjects
Development Applications
1 17 (2.19%) Team Foundation Server
2 13 (1.67%) Subversion
3 9 (1.16%) Git (software)
4 8 (1.03%) VSS/SourceSafe
5 5 (0.64%) Eclipse
5 5 (0.64%) Visual Studio
6 4 (0.51%) Maven
6 4 (0.51%) JIRA
6 4 (0.51%) TeamCity
7 2 (0.26%) Toad
7 2 (0.26%) PVCS
7 2 (0.26%) MSBuild
7 2 (0.26%) Octopus Deploy
8 1 (0.13%) JUnit
8 1 (0.13%) AdminStudio
General
1 350 (44.99%) Finance
2 119 (15.30%) Banking
3 100 (12.85%) Front Office
4 57 (7.33%) Investment Banking
5 41 (5.27%) Back Office
6 35 (4.50%) Telecoms
7 31 (3.98%) Legal
8 29 (3.73%) Financial Institution
9 25 (3.21%) Law
10 16 (2.06%) Retail
11 15 (1.93%) Billing
11 15 (1.93%) General Ledger
12 11 (1.41%) Advertising
13 8 (1.03%) Publishing
14 7 (0.90%) Marketing
15 5 (0.64%) Mandarin Language
15 5 (0.64%) German Language
16 4 (0.51%) Corporate Banking
17 3 (0.39%) Private Banking
18 2 (0.26%) Wholesale Banking
Libraries, Frameworks & Software Standards
1 63 (8.10%) .NET
2 50 (6.43%) XML
3 46 (5.91%) FIX Protocol
4 41 (5.27%) HTML
5 23 (2.96%) ASP.NET
6 15 (1.93%) CSS
7 13 (1.67%) J2EE
8 11 (1.41%) Web Services
9 9 (1.16%) ActiveX
9 9 (1.16%) JSON
9 9 (1.16%) HTML5
9 9 (1.16%) CSS3
9 9 (1.16%) jQuery
10 8 (1.03%) Sass
10 8 (1.03%) Silverlight
10 8 (1.03%) Flash
10 8 (1.03%) XSLT
11 6 (0.77%) 802.1X
12 5 (0.64%) SOAP
12 5 (0.64%) Spring
Miscellaneous
1 60 (7.71%) Analytical Skills
2 58 (7.46%) Blackberry
3 57 (7.33%) Computer Science
4 42 (5.40%) Fixed Income
5 37 (4.76%) Derivative
6 36 (4.63%) Foreign Exchange (FX)
7 32 (4.11%) Hedge funds
8 30 (3.86%) Management Information System
9 29 (3.73%) Equities
10 28 (3.60%) Mathematics
11 21 (2.70%) SWIFT
12 16 (2.06%) Fat Client
12 16 (2.06%) Thin Client
13 12 (1.54%) Video Conferencing
14 8 (1.03%) iPhone
14 8 (1.03%) Fedwire
15 7 (0.90%) Physics
15 7 (0.90%) Credit Risk
15 7 (0.90%) Equity Derivative
16 6 (0.77%) CMDB
Operating Systems
1 317 (40.75%) Windows
2 171 (21.98%) UNIX
3 124 (15.94%) Windows 7
4 106 (13.62%) Linux
5 88 (11.31%) Windows Server 2008
6 54 (6.94%) Windows Server 2003
7 42 (5.40%) Windows XP
8 38 (4.88%) Windows Server 2012
9 34 (4.37%) Windows 8
9 34 (4.37%) Solaris
10 10 (1.29%) Mac OS X
11 9 (1.16%) AIX
11 9 (1.16%) Apple iOS
12 7 (0.90%) Red Hat Enterprise Linux
13 6 (0.77%) Windows Vista
14 5 (0.64%) Debian
14 5 (0.64%) Ubuntu
15 4 (0.51%) Mac OS
15 4 (0.51%) Android
16 3 (0.39%) Oracle Linux
Processes & Methodologies
1 193 (24.81%) ITIL
2 91 (11.70%) Investment Management
3 64 (8.23%) Asset Management
4 59 (7.58%) Service Management
5 47 (6.04%) Problem Management
6 43 (5.53%) CRM
7 39 (5.01%) Change Management
8 34 (4.37%) Business Intelligence
9 32 (4.11%) Release Management
9 32 (4.11%) Incident Management
10 27 (3.47%) Service Delivery
11 23 (2.96%) Agile Software Development
11 23 (2.96%) Time Management
12 22 (2.83%) User Acceptance Testing
13 20 (2.57%) Performance Tuning
14 18 (2.31%) Root Cause Analysis
15 17 (2.19%) Mentoring
15 17 (2.19%) Electronic Trading
15 17 (2.19%) ETL
16 16 (2.06%) Fund Management
Programming Languages
1 331 (42.54%) SQL
2 82 (10.54%) Java
3 50 (6.43%) Perl
4 40 (5.14%) JavaScript
5 35 (4.50%) PL/SQL
6 34 (4.37%) VBA
6 34 (4.37%) Python
6 34 (4.37%) Shell Script
7 31 (3.98%) C#
8 28 (3.60%) T-SQL
9 25 (3.21%) PHP
10 23 (2.96%) Bash Shell
11 20 (2.57%) VB
12 15 (1.93%) PowerShell
13 10 (1.29%) VB.NET
13 10 (1.29%) C
14 9 (1.16%) sed
14 9 (1.16%) AWK
15 8 (1.03%) XQuery
16 7 (0.90%) C++
Qualifications
1 113 (14.52%) Degree
2 33 (4.24%) Microsoft Certification
3 29 (3.73%) MCP
3 29 (3.73%) MCSE
4 16 (2.06%) ITIL Certification
5 13 (1.67%) MCSA
6 11 (1.41%) MCITP
7 10 (1.29%) MOS
7 10 (1.29%) Cisco Certification
8 9 (1.16%) CCNA
9 8 (1.03%) MCTS
10 5 (0.64%) CCSA
11 4 (0.51%) A+ Certification
12 3 (0.39%) CCNP
12 3 (0.39%) ITIL Foundation Certificate
13 2 (0.26%) Security Cleared
13 2 (0.26%) CCA
13 2 (0.26%) Citrix Certification
13 2 (0.26%) CCIE
13 2 (0.26%) HND
Quality Assurance & Compliance
1 37 (4.76%) SLA
2 15 (1.93%) QA
3 9 (1.16%) ISO/IEC 27001
3 9 (1.16%) COBIT
4 6 (0.77%) Sarbanes-Oxley
5 2 (0.26%) ISO 9001
6 1 (0.13%) Solvency II
System Software
1 195 (25.06%) Active Directory
2 23 (2.96%) XenDesktop
3 17 (2.19%) VMware Infrastructure
4 15 (1.93%) XenApp
5 10 (1.29%) vSphere
6 8 (1.03%) Hyper-V
7 3 (0.39%) VMware ESX
8 2 (0.26%) VMware Workstation
8 2 (0.26%) Microsoft App-V
8 2 (0.26%) VMware ESXi
9 1 (0.13%) Terminal Server
9 1 (0.13%) Terminal Services
Systems Management
1 26 (3.34%) SCCM
2 12 (1.54%) Control-M
3 9 (1.16%) AirWatch
4 6 (0.77%) Cisco CUCM
5 5 (0.64%) Puppet
5 5 (0.64%) Cisco UCCX
5 5 (0.64%) SCOM
5 5 (0.64%) ARCserve
6 2 (0.26%) Norton AntiVirus
6 2 (0.26%) Backup Exec
6 2 (0.26%) WSUS
6 2 (0.26%) Nagios
6 2 (0.26%) Symantec Enterprise Vault
6 2 (0.26%) Opscode Chef
6 2 (0.26%) ITRS Geneos
7 1 (0.13%) SCSM
7 1 (0.13%) Casper Suite
7 1 (0.13%) DRNet
7 1 (0.13%) OpenView
7 1 (0.13%) HAProxy
Vendors
1 231 (29.69%) Microsoft
2 131 (16.84%) Oracle
3 101 (12.98%) Citrix
4 55 (7.07%) Cisco
5 48 (6.17%) Sybase
6 45 (5.78%) Bloomberg
7 43 (5.53%) VMware
8 37 (4.76%) Reuters
9 19 (2.44%) ServiceNow
10 18 (2.31%) Red Hat
11 17 (2.19%) Avaya
12 14 (1.80%) Apple
12 14 (1.80%) Cognos
13 13 (1.67%) Informatica
14 12 (1.54%) HP
15 11 (1.41%) NetApp
16 10 (1.29%) Charles River
17 9 (1.16%) StatPro
17 9 (1.16%) Mitel
17 9 (1.16%) BMC
City, London
Anderson Lamb
Salary: From £40,000 to £45,000 per annum plus excellent benefits package
Posted: 3 hours ago
City, London
Hudson IT
Salary: £40000 - £55000 per annum + bonus + package
Posted: 18 hours ago
City, London
Reed Technology
Salary: £42000 - £45000 per annum
Posted: 18 hours ago
City, London
ninesharp
Salary: £22000 - £30000 per annum + Excellent Benefits
Posted: 23 hours ago
City, London
Oliver James Associates
Salary: £25000 - £40000 per annum + benefits
Posted: Yesterday
City, London
Bluetownonline
Salary: £23000 - £26000 per annum
Posted: Yesterday
City, London
Twenty Recruitment Group
Salary: From £40,000 to £50,000 per annum Up to £50,000 PA plus Bonus and Bene
Posted: Yesterday
City, London
Eligo
Salary: £25500 - £26000 per annum + Benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £35,000 per annum + Benefits & Bonus
Posted: Yesterday
City, London
Robert Half
Salary: £40000 - £55000 per annum
Posted: Yesterday
City, London
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + excellent training, progression
Posted: 2 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £376.00 per day
Posted: 2 days ago
City, London
Huxley Banking & Financial Services
Salary: £40000 - £50000 per annum + Bonus + Progression
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £33,000 per annum Plus Benefits & Bonus
Posted: 3 days ago
City, London
TEKsystems
Salary: £35000 - £50000 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
TEKsystems
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 6 days ago
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 6 days ago
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 6 days ago
City, London
Hays Finance Technology
Salary: £35000.00 - £45000.00 per annum + bonus/pension/training
Posted: 6 days ago
City, London
Pioneer Search
Salary: £60000.00 - £65000 per annum + Bonus + Benefits
Posted: 6 days ago