The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 75 62
Rank change year-on-year
+11 -13
Permanent jobs requiring a Support Analyst 432 402 514
As % of all permanent IT jobs located in the City of London 3.75% 3.40% 4.08%
As % of the Job Titles category 4.04% 3.65% 4.34%
Number of salaries quoted 364 356 474
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,500 £25,500 £27,500
10% offered a salary of more than £61,750 £70,000 £62,500
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10694 11004 11838
As % of all permanent IT jobs located in the City of London 92.86% 93.06% 93.92%
Number of salaries quoted 9014 9658 10857
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 19 September 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 429 (47.51%) Finance
2 411 (45.51%) SQL
3 358 (39.65%) Windows
4 235 (26.02%) Microsoft
5 204 (22.59%) SQL Server
6 193 (21.37%) ITIL
7 188 (20.82%) UNIX
8 166 (18.38%) MS Office
8 166 (18.38%) Active Directory
9 162 (17.94%) Oracle
10 152 (16.83%) MS Excel
11 137 (15.17%) Banking
12 123 (13.62%) Windows 7
13 122 (13.51%) Degree
14 119 (13.18%) Front Office
15 117 (12.96%) Java
16 111 (12.29%) Linux
17 105 (11.63%) Citrix
18 87 (9.63%) .NET
19 83 (9.19%) Windows Server 2008
20 73 (8.08%) Analytical Skills
21 69 (7.64%) TCP/IP
22 68 (7.53%) C#
23 67 (7.42%) MS Exchange
24 66 (7.31%) VMware
25 63 (6.98%) Investment Banking
25 63 (6.98%) T-SQL
26 62 (6.87%) XML
27 61 (6.76%) Blackberry
28 54 (5.98%) Investment Management

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 19 September 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 67 (7.42%) MS Exchange
2 40 (4.43%) SharePoint
3 38 (4.21%) Exchange Server 2010
4 27 (2.99%) IIS
5 26 (2.88%) Blackberry Enterprise Server
6 22 (2.44%) Tomcat
7 21 (2.33%) Apache
8 15 (1.66%) WebSphere
9 13 (1.44%) WorkSite
9 13 (1.44%) Lync
9 13 (1.44%) WebLogic
10 9 (1.00%) IBM Notes
11 8 (0.89%) SharePoint 2013
12 7 (0.78%) Exchange Server 2003
13 6 (0.66%) Jetty
14 5 (0.55%) WebSphere Application Server
14 5 (0.55%) BizTalk Server
14 5 (0.55%) WebSphere Process Server
15 4 (0.44%) CMS
15 4 (0.44%) Exchange Server 2013
Applications
1 166 (18.38%) MS Office
2 152 (16.83%) MS Excel
3 18 (1.99%) MS PowerPoint
4 4 (0.44%) MS Visio
5 3 (0.33%) Spreadsheet
5 3 (0.33%) MS Project
6 1 (0.11%) PowerPivot
6 1 (0.11%) InfoPath
Business Applications
1 18 (1.99%) Oracle Payables
1 18 (1.99%) Oracle Receivables
2 14 (1.55%) Oracle EBS
3 13 (1.44%) Oracle General Ledger
4 12 (1.33%) Oracle EBS R12
5 11 (1.22%) Markit EDM
5 11 (1.22%) Dynamics CRM
6 10 (1.11%) Oracle Financials
6 10 (1.11%) Dynamics NAV
6 10 (1.11%) Oracle Assets
7 8 (0.89%) LatentZero
8 7 (0.78%) IntelliMatch
9 5 (0.55%) Oracle Subledger Accounting
9 5 (0.55%) Oracle SCM
9 5 (0.55%) Dynamics AX
9 5 (0.55%) Oracle Applications
10 4 (0.44%) Kondor+
10 4 (0.44%) Oracle Cash Management
10 4 (0.44%) SunGard Stream Clearvision
10 4 (0.44%) Magento
Cloud Services
1 15 (1.66%) Office 365
2 4 (0.44%) SaaS
3 1 (0.11%) Microsoft Azure
Communications & Networking
1 69 (7.64%) TCP/IP
2 45 (4.98%) LAN
3 44 (4.87%) VPN
4 41 (4.54%) DNS
4 41 (4.54%) WAN
5 40 (4.43%) Firewall
6 37 (4.10%) DHCP
7 22 (2.44%) LDAP
8 21 (2.33%) Internet
9 16 (1.77%) SAN
10 14 (1.55%) VoIP
10 14 (1.55%) FTP
10 14 (1.55%) Intranet
11 13 (1.44%) Wireless
12 11 (1.22%) Network Security
13 9 (1.00%) DMZ
14 7 (0.78%) Broadband
15 6 (0.66%) Wi-Fi
15 6 (0.66%) NAS
16 5 (0.55%) HTTP
Database & Business Intelligence
1 204 (22.59%) SQL Server
2 51 (5.65%) SQL Server Reporting Services
3 47 (5.20%) Oracle Database
4 46 (5.09%) Relational Database
5 45 (4.98%) SQL Server 2008
6 37 (4.10%) SQL Server Integration Services
7 28 (3.10%) SQL Server 2005
7 28 (3.10%) RDBMS
8 22 (2.44%) MySQL
9 16 (1.77%) Oracle Reports
10 15 (1.66%) Crystal Reports
11 13 (1.44%) Data Warehouse
12 12 (1.33%) MS Access
12 12 (1.33%) Oracle Discoverer
12 12 (1.33%) Oracle BI Publisher
13 11 (1.22%) Oracle ODI
14 9 (1.00%) SQL Server 2012
15 8 (0.89%) SQL Server Analysis Services
16 7 (0.78%) BusinessObjects
17 5 (0.55%) Oracle Database 11g
Development Applications
1 16 (1.77%) Eclipse
2 13 (1.44%) Oracle Forms
3 9 (1.00%) Selenium
3 9 (1.00%) JUnit
3 9 (1.00%) JMeter
4 8 (0.89%) JIRA
5 5 (0.55%) SQL Server Management Studio (SSMS)
5 5 (0.55%) Subversion
6 4 (0.44%) CruiseControl
6 4 (0.44%) Hudson
6 4 (0.44%) TeamCity
7 2 (0.22%) Team Foundation Server
7 2 (0.22%) MSI
7 2 (0.22%) InstallShield
8 1 (0.11%) Visual Studio
8 1 (0.11%) Maven
8 1 (0.11%) Atlassian Bamboo
General
1 429 (47.51%) Finance
2 137 (15.17%) Banking
3 119 (13.18%) Front Office
4 63 (6.98%) Investment Banking
5 38 (4.21%) Law
6 37 (4.10%) Legal
7 31 (3.43%) Back Office
8 30 (3.32%) Retail
9 25 (2.77%) Financial Institution
10 24 (2.66%) Advertising
11 21 (2.33%) Telecoms
12 16 (1.77%) Billing
12 16 (1.77%) Marketing
13 9 (1.00%) Publishing
14 4 (0.44%) General Ledger
14 4 (0.44%) Italian Language
15 3 (0.33%) Japanese Language
15 3 (0.33%) French Language
15 3 (0.33%) German Language
16 2 (0.22%) Spanish Language
Libraries, Frameworks & Software Standards
1 87 (9.63%) .NET
2 62 (6.87%) XML
3 44 (4.87%) HTML
4 30 (3.32%) J2EE
5 25 (2.77%) FIX Protocol
6 24 (2.66%) ASP.NET
7 21 (2.33%) Web Services
8 17 (1.88%) Middleware
9 16 (1.77%) DHTML
9 16 (1.77%) CSS
10 14 (1.55%) WPF
10 14 (1.55%) HTML5
11 12 (1.33%) Spring
12 11 (1.22%) SOAP
13 9 (1.00%) Struts
13 9 (1.00%) Hibernate
13 9 (1.00%) Grails
14 7 (0.78%) Software Packaging
15 6 (0.66%) WF
15 6 (0.66%) Ajax
Miscellaneous
1 73 (8.08%) Analytical Skills
2 61 (6.76%) Blackberry
3 50 (5.54%) Derivative
4 47 (5.20%) Equities
5 45 (4.98%) Computer Science
6 36 (3.99%) Foreign Exchange (FX)
7 34 (3.77%) Fixed Income
8 27 (2.99%) Hedge funds
9 16 (1.77%) SWIFT
10 15 (1.66%) Grid Computing
11 14 (1.55%) Management Information System
11 14 (1.55%) iPhone
12 12 (1.33%) CMDB
12 12 (1.33%) Mathematics
13 11 (1.22%) iPad
14 10 (1.11%) Market Risk
14 10 (1.11%) Client/Server
15 8 (0.89%) Physics
16 7 (0.78%) Credit Risk
16 7 (0.78%) Smartphone
Operating Systems
1 358 (39.65%) Windows
2 188 (20.82%) UNIX
3 123 (13.62%) Windows 7
4 111 (12.29%) Linux
5 83 (9.19%) Windows Server 2008
6 52 (5.76%) Windows XP
7 33 (3.65%) Windows Server 2003
8 27 (2.99%) Windows 8
9 20 (2.21%) Android
10 15 (1.66%) Windows Server 2012
11 14 (1.55%) Windows Vista
12 13 (1.44%) Red Hat Enterprise Linux
13 12 (1.33%) Solaris
14 7 (0.78%) AIX
14 7 (0.78%) Apple iOS
15 6 (0.66%) Mac OS
15 6 (0.66%) Mac OS X
16 4 (0.44%) Windows 2000
Processes & Methodologies
1 193 (21.37%) ITIL
2 54 (5.98%) Investment Management
3 48 (5.32%) Asset Management
4 41 (4.54%) Business Intelligence
4 41 (4.54%) Service Management
5 39 (4.32%) Project Management
5 39 (4.32%) Problem Management
6 35 (3.88%) Change Control
7 32 (3.54%) CRM
7 32 (3.54%) Stakeholder Management
8 30 (3.32%) Agile Software Development
9 27 (2.99%) Time Management
10 25 (2.77%) Change Management
11 24 (2.66%) Incident Management
12 23 (2.55%) User Acceptance Testing
13 21 (2.33%) Release Management
13 21 (2.33%) Service Delivery
14 20 (2.21%) ERP
15 19 (2.10%) Business Analysis
16 18 (1.99%) Fund Management
Programming Languages
1 411 (45.51%) SQL
2 117 (12.96%) Java
3 68 (7.53%) C#
4 63 (6.98%) T-SQL
5 34 (3.77%) VB
6 33 (3.65%) JavaScript
7 30 (3.32%) Perl
7 30 (3.32%) VBA
8 24 (2.66%) PowerShell
9 23 (2.55%) PL/SQL
10 22 (2.44%) C++
11 20 (2.21%) C
12 19 (2.10%) Shell Script
13 13 (1.44%) Python
14 12 (1.33%) VBScript
15 11 (1.22%) VB.NET
16 9 (1.00%) Groovy
17 6 (0.66%) R
18 4 (0.44%) ActionScript
18 4 (0.44%) ActionScript 2.0
Qualifications
1 122 (13.51%) Degree
2 41 (4.54%) Microsoft Certification
3 28 (3.10%) MCSA
4 27 (2.99%) MCSE
5 21 (2.33%) MCP
6 20 (2.21%) Cisco Certification
7 17 (1.88%) ITIL Certification
8 11 (1.22%) MCITP
9 10 (1.11%) ITIL Foundation Certificate
10 7 (0.78%) CCNA
11 6 (0.66%) MOS
12 4 (0.44%) MCTS
13 2 (0.22%) VMware Certified Professional (VCP)
13 2 (0.22%) Six Sigma Green Belt
14 1 (0.11%) VCAP
14 1 (0.11%) AAT
14 1 (0.11%) CCENT
14 1 (0.11%) GNVQ
14 1 (0.11%) ACCA
14 1 (0.11%) CIMA
Quality Assurance & Compliance
1 32 (3.54%) SLA
2 8 (0.89%) ISO 9001
3 6 (0.66%) QA
4 5 (0.55%) Solvency II
5 3 (0.33%) ISO/IEC 27001
6 2 (0.22%) ISO/IEC 20000
System Software
1 166 (18.38%) Active Directory
2 27 (2.99%) VMware Infrastructure
3 13 (1.44%) XenApp
4 11 (1.22%) Hyper-V
4 11 (1.22%) Microsoft App-V
5 9 (1.00%) vSphere
6 7 (0.78%) XenDesktop
7 6 (0.66%) VMware ESX
8 2 (0.22%) VMware Workstation
8 2 (0.22%) Terminal Server
8 2 (0.22%) Terminal Services
9 1 (0.11%) Microsoft Virtual Server
9 1 (0.11%) Veritas Cluster Server
9 1 (0.11%) EMC RecoverPoint
9 1 (0.11%) XenServer
9 1 (0.11%) VMware ESXi
9 1 (0.11%) GPFS
Systems Management
1 24 (2.66%) SCCM
2 10 (1.11%) Control-M
2 10 (1.11%) NetBackup
3 8 (0.89%) WSUS
4 6 (0.66%) Tivoli
5 4 (0.44%) Tivoli Monitoring
5 4 (0.44%) Backup Exec
5 4 (0.44%) ITRS Geneos
5 4 (0.44%) Puppet
6 3 (0.33%) SCOM
6 3 (0.33%) Foglight
7 2 (0.22%) Norton AntiVirus
7 2 (0.22%) HP SIM
8 1 (0.11%) SCDPM
8 1 (0.11%) Forefront Identity Manager
8 1 (0.11%) Red Hat Satellite
8 1 (0.11%) Cisco CUCM
8 1 (0.11%) FortiGate
8 1 (0.11%) Systems Management Server (SMS)
Vendors
1 235 (26.02%) Microsoft
2 162 (17.94%) Oracle
3 105 (11.63%) Citrix
4 66 (7.31%) VMware
5 47 (5.20%) Cisco
6 36 (3.99%) Bloomberg
7 35 (3.88%) Reuters
8 27 (2.99%) Sybase
9 26 (2.88%) Fidessa
10 23 (2.55%) thinkFolio
11 22 (2.44%) HP
12 21 (2.33%) SAP
13 18 (1.99%) Business Objects
14 17 (1.88%) Salesforce.com
14 17 (1.88%) Apple
15 16 (1.77%) Charles River
16 13 (1.44%) JBoss
16 13 (1.44%) Tableau
17 12 (1.33%) Hyperion
17 12 (1.33%) Red Hat
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 1 hour ago
City, London
Lawrence Harvey Enterprise
Salary: £48000.00 - £58000.00 per annum + Bonus + Benefits
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Posted: Yesterday
City, London
Benedict Cole Limited
Salary: £58000 per annum + excellent benefits + bonus
Posted: Yesterday
City, London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
City, London
Joseph Harry Ltd
Salary: £45000 - £65000 per annum + 10-20% Bonus + Pension
Posted: 2 days ago
City, London
e-Recruiter
Salary: £24000 - £25000 per annum + Benefits
Posted: 2 days ago
City, London
Informatiq Consulting
Posted: 2 days ago
City of London
Harrington Starr
Salary: £65000 per annum
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Salary: £90000.00 - £100000.00 per annum
Posted: 2 days ago
City of London
Real Staffing
Salary: £40000 - £50000 per annum + competitive
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 3 days ago
City, London
TalentFlow
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £20000 - £24000 per annum + Great package
Posted: 4 days ago
City, London
FIRST POINT IT RESOURCING
Salary: £40000 - £50000 per annum
Posted: 4 days ago
City, London
TEKsystems
Salary: £60000 per annum
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £28,000 to £35,000 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £60000 - £70000 per annum + bonus, on call, benefits
Posted: 5 days ago
City of London
Progressive Recruitment
Salary: £45000 - £55000 per annum + Pension + Bonus + Healthcare
Posted: 5 days ago