The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 55 50 62
Rank change year-on-year
-5 +12
Permanent jobs requiring a Support Analyst 421 468 429
As % of all permanent IT jobs located in the City of London 4.16% 4.45% 3.93%
As % of the Job Titles category 4.45% 4.79% 4.18%
Number of salaries quoted 384 403 385
Average salary £41,625 £42,500 £42,500
Average salary % change year-on-year
-2.05% -
90% offered a salary of more than £24,500 £28,500 £27,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9457 9777 10266
As % of all permanent IT jobs located in the City of London 93.42% 92.92% 93.97%
Number of salaries quoted 8263 8353 9246
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,501 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 28 January 2015.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 28 January 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 392 (45.96%) Windows
2 379 (44.43%) Finance
3 318 (37.28%) SQL
4 280 (32.83%) Microsoft
5 232 (27.20%) Active Directory
6 226 (26.49%) ITIL
7 188 (22.04%) UNIX
8 181 (21.22%) MS Office
9 166 (19.46%) Banking
10 163 (19.11%) Windows 7
11 144 (16.88%) MS Excel
12 139 (16.30%) Oracle
13 138 (16.18%) Front Office
14 126 (14.77%) Windows Server 2008
15 122 (14.30%) Citrix
16 118 (13.83%) Degree
17 114 (13.36%) Linux
18 113 (13.25%) SQL Server
19 106 (12.43%) Java
20 83 (9.73%) Blackberry
20 83 (9.73%) Investment Banking
21 78 (9.14%) VMware
21 78 (9.14%) Analytical Skills
22 75 (8.79%) Microsoft Certification
23 72 (8.44%) Windows Server 2003
24 71 (8.32%) Windows XP
25 66 (7.74%) MCSE
26 62 (7.27%) MS Exchange
27 55 (6.45%) TCP/IP
28 52 (6.10%) LAN

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 28 January 2015, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (7.27%) MS Exchange
2 39 (4.57%) IIS
3 36 (4.22%) Blackberry Enterprise Server
4 31 (3.63%) Exchange Server 2010
5 25 (2.93%) SharePoint
6 15 (1.76%) WebLogic
7 14 (1.64%) Tomcat
8 12 (1.41%) Oracle Service Bus
9 10 (1.17%) Exchange Server 2013
10 9 (1.06%) WebSphere
10 9 (1.06%) WorkSite
11 7 (0.82%) IBM Notes
11 7 (0.82%) Apache
12 6 (0.70%) Exchange Server 2007
12 6 (0.70%) Lync
13 5 (0.59%) JBoss
14 4 (0.47%) CMS
15 3 (0.35%) MQSeries
16 2 (0.23%) WebSphere Application Server
16 2 (0.23%) Oracle Workflow
Applications
1 181 (21.22%) MS Office
2 144 (16.88%) MS Excel
3 19 (2.23%) MS PowerPoint
4 5 (0.59%) Spreadsheet
5 3 (0.35%) MS Visio
5 3 (0.35%) MS Project
Business Applications
1 25 (2.93%) Oracle Receivables
2 23 (2.70%) Oracle Payables
3 20 (2.34%) Oracle General Ledger
4 19 (2.23%) Oracle Financials
5 18 (2.11%) Oracle EBS R12
5 18 (2.11%) Towers Watson Igloo
5 18 (2.11%) Oracle Assets
6 15 (1.76%) Oracle EBS
7 10 (1.17%) SAP SD
8 8 (0.94%) LatentZero
8 8 (0.94%) Dynamics CRM
9 7 (0.82%) Markit EDM
10 5 (0.59%) SAP MM
10 5 (0.59%) Oracle SCM
11 4 (0.47%) SAP PS
11 4 (0.47%) Front Arena
11 4 (0.47%) SAP SRM
11 4 (0.47%) SAP ERP
11 4 (0.47%) LongView
12 3 (0.35%) IntelliMatch
Cloud Services
1 9 (1.06%) Office 365
2 5 (0.59%) SaaS
3 3 (0.35%) Google Apps
Communications & Networking
1 55 (6.45%) TCP/IP
2 52 (6.10%) LAN
3 51 (5.98%) VPN
4 42 (4.92%) DHCP
5 41 (4.81%) WAN
6 40 (4.69%) DNS
7 28 (3.28%) VoIP
8 23 (2.70%) Firewall
9 22 (2.58%) Internet
10 14 (1.64%) SAN
11 13 (1.52%) IP Telephony
12 9 (1.06%) Network Security
13 8 (0.94%) Wireless
14 7 (0.82%) Broadband
15 5 (0.59%) NAS
15 5 (0.59%) 3G
16 4 (0.47%) Intranet
17 3 (0.35%) LDAP
17 3 (0.35%) ADSL
18 2 (0.23%) HTTP
Database & Business Intelligence
1 113 (13.25%) SQL Server
2 42 (4.92%) SQL Server 2008
3 38 (4.45%) SQL Server 2005
4 25 (2.93%) Relational Database
5 20 (2.34%) Oracle Database
6 18 (2.11%) RDBMS
7 17 (1.99%) Oracle Reports
8 16 (1.88%) SQL Server Reporting Services
9 11 (1.29%) Oracle Discoverer
9 11 (1.29%) Oracle BI Publisher
10 10 (1.17%) Data Warehouse
11 8 (0.94%) Crystal Reports
12 6 (0.70%) MySQL
12 6 (0.70%) SQL Server Integration Services
13 5 (0.59%) DataStage
14 4 (0.47%) OLAP
14 4 (0.47%) Data Mining
14 4 (0.47%) SQL Server 2012
14 4 (0.47%) OLAP Cube
15 3 (0.35%) SQL Server Analysis Services
Development Applications
1 13 (1.52%) Oracle Forms
2 9 (1.06%) Eclipse
2 9 (1.06%) Subversion
3 8 (0.94%) JIRA
4 6 (0.70%) Maven
5 4 (0.47%) Team Foundation Server
5 4 (0.47%) VSS/SourceSafe
6 1 (0.12%) Visual Studio
6 1 (0.12%) SoapUI
General
1 379 (44.43%) Finance
2 166 (19.46%) Banking
3 138 (16.18%) Front Office
4 83 (9.73%) Investment Banking
5 42 (4.92%) Law
6 41 (4.81%) Back Office
7 35 (4.10%) Legal
8 26 (3.05%) Financial Institution
9 22 (2.58%) Retail
10 21 (2.46%) Advertising
11 19 (2.23%) Telecoms
12 13 (1.52%) Marketing
13 12 (1.41%) Billing
14 6 (0.70%) Italian Language
15 5 (0.59%) Publishing
16 3 (0.35%) General Ledger
16 3 (0.35%) Mandarin Language
17 2 (0.23%) French Language
17 2 (0.23%) German Language
17 2 (0.23%) Japanese Language
Libraries, Frameworks & Software Standards
1 44 (5.16%) FIX Protocol
2 43 (5.04%) .NET
3 29 (3.40%) XML
4 19 (2.23%) Middleware
5 15 (1.76%) ASP.NET
6 14 (1.64%) WF
7 12 (1.41%) HTML
8 10 (1.17%) J2EE
9 9 (1.06%) Spring
10 7 (0.82%) SOAP
10 7 (0.82%) JMS
11 6 (0.70%) XSLT
12 5 (0.59%) Web Services
13 4 (0.47%) CSS
14 3 (0.35%) WebSphere MQ
14 3 (0.35%) jQuery
14 3 (0.35%) Murex MxML
15 2 (0.23%) HTML5
15 2 (0.23%) CSS3
15 2 (0.23%) Sass
Miscellaneous
1 83 (9.73%) Blackberry
2 78 (9.14%) Analytical Skills
3 50 (5.86%) Derivative
4 47 (5.51%) Fixed Income
5 40 (4.69%) Computer Science
6 37 (4.34%) Equities
6 37 (4.34%) Foreign Exchange (FX)
7 22 (2.58%) iPhone
8 21 (2.46%) Grid Computing
9 17 (1.99%) CMDB
9 17 (1.99%) Hedge funds
10 15 (1.76%) Mathematics
11 14 (1.64%) Equity Derivative
11 14 (1.64%) Fat Client
11 14 (1.64%) Thin Client
12 11 (1.29%) Credit Risk
13 10 (1.17%) iPad
14 8 (0.94%) Management Information System
15 7 (0.82%) Smartphone
16 6 (0.70%) Market Risk
Operating Systems
1 392 (45.96%) Windows
2 188 (22.04%) UNIX
3 163 (19.11%) Windows 7
4 126 (14.77%) Windows Server 2008
5 114 (13.36%) Linux
6 72 (8.44%) Windows Server 2003
7 71 (8.32%) Windows XP
8 31 (3.63%) Windows 8
9 28 (3.28%) Windows Vista
10 26 (3.05%) Windows Server 2012
11 21 (2.46%) Red Hat Enterprise Linux
12 19 (2.23%) Android
13 10 (1.17%) Mac OS X
14 9 (1.06%) Solaris
14 9 (1.06%) Apple iOS
15 7 (0.82%) AIX
16 5 (0.59%) Windows 2000 Server
17 4 (0.47%) Windows Mobile
18 3 (0.35%) CentOS
19 2 (0.23%) Mac OS
Processes & Methodologies
1 226 (26.49%) ITIL
2 43 (5.04%) Investment Management
3 42 (4.92%) Service Management
3 42 (4.92%) Problem Management
4 37 (4.34%) CRM
5 34 (3.99%) Asset Management
6 33 (3.87%) Service Delivery
7 30 (3.52%) Change Control
8 27 (3.17%) Incident Management
9 26 (3.05%) Business Intelligence
10 25 (2.93%) Workflow
11 22 (2.58%) Root Cause Analysis
12 21 (2.46%) Time Management
12 21 (2.46%) Change Management
12 21 (2.46%) Project Management
12 21 (2.46%) Business Continuity
13 20 (2.34%) Risk Management
14 19 (2.23%) Data Analysis
14 19 (2.23%) Project Planning
15 17 (1.99%) Document Management
Programming Languages
1 318 (37.28%) SQL
2 106 (12.43%) Java
3 36 (4.22%) C#
4 28 (3.28%) VBA
4 28 (3.28%) Shell Script
5 26 (3.05%) Perl
6 23 (2.70%) C++
7 21 (2.46%) VB
8 20 (2.34%) C
9 19 (2.23%) PL/SQL
10 13 (1.52%) JavaScript
10 13 (1.52%) Python
11 11 (1.29%) R
12 10 (1.17%) Bash Shell
13 7 (0.82%) T-SQL
14 6 (0.70%) PowerShell
15 5 (0.59%) ABAP
16 4 (0.47%) VB.NET
16 4 (0.47%) Korn
16 4 (0.47%) MATLAB
Qualifications
1 118 (13.83%) Degree
2 75 (8.79%) Microsoft Certification
3 66 (7.74%) MCSE
4 39 (4.57%) MCP
5 29 (3.40%) MCSA
6 23 (2.70%) Cisco Certification
7 19 (2.23%) ITIL Certification
8 13 (1.52%) MCITP
9 10 (1.17%) MCTS
10 9 (1.06%) Citrix Certification
11 7 (0.82%) CCNA
11 7 (0.82%) MCDST
12 6 (0.70%) CRISC
12 6 (0.70%) ISACA
13 5 (0.59%) SC Cleared
13 5 (0.59%) Security Cleared
13 5 (0.59%) CISSP
13 5 (0.59%) MOS
14 4 (0.47%) VMware Certified Professional (VCP)
15 2 (0.23%) BC Cleared
Quality Assurance & Compliance
1 46 (5.39%) SLA
2 18 (2.11%) QA
3 8 (0.94%) ISO 9001
4 6 (0.70%) COBIT
4 6 (0.70%) Solvency II
5 2 (0.23%) Data Quality
6 1 (0.12%) ISO/IEC 20000
6 1 (0.12%) ISO/IEC 27001
System Software
1 232 (27.20%) Active Directory
2 30 (3.52%) VMware Infrastructure
3 13 (1.52%) XenApp
4 10 (1.17%) vSphere
5 9 (1.06%) XenDesktop
6 7 (0.82%) VMware ESXi
7 4 (0.47%) XenServer
7 4 (0.47%) Hyper-V
7 4 (0.47%) Terminal Services
8 2 (0.23%) Microsoft App-V
9 1 (0.12%) Microsoft Virtual Server
9 1 (0.12%) Citrix Presentation Server
9 1 (0.12%) VMware ESX
Systems Management
1 15 (1.76%) Control-M
2 13 (1.52%) SCCM
3 11 (1.29%) WSUS
4 9 (1.06%) Backup Exec
5 7 (0.82%) Norton AntiVirus
5 7 (0.82%) OpenView
6 5 (0.59%) McAfee ePO
6 5 (0.59%) ITRS Geneos
7 3 (0.35%) Casper Suite
8 2 (0.23%) DameWare
8 2 (0.23%) NetBackup
8 2 (0.23%) BMC PATROL
9 1 (0.12%) SCOM
9 1 (0.12%) SCVMM
9 1 (0.12%) OVSD
9 1 (0.12%) Tivoli
9 1 (0.12%) Tivoli Monitoring
9 1 (0.12%) Systems Management Server (SMS)
9 1 (0.12%) Netcool
9 1 (0.12%) Netcool/OMNIbus
Vendors
1 280 (32.83%) Microsoft
2 139 (16.30%) Oracle
3 122 (14.30%) Citrix
4 78 (9.14%) VMware
5 43 (5.04%) Cisco
6 33 (3.87%) Bloomberg
7 31 (3.63%) Reuters
8 23 (2.70%) Apple
9 22 (2.58%) ServiceNow
10 20 (2.34%) Red Hat
10 20 (2.34%) HP
11 18 (2.11%) SAP
11 18 (2.11%) Sybase
11 18 (2.11%) thinkFolio
12 16 (1.88%) Symantec
12 16 (1.88%) Wyse
12 16 (1.88%) Open Text
13 15 (1.76%) Business Objects
13 15 (1.76%) Fidessa
14 14 (1.64%) Murex
City, London
Hays Finance Technology
Salary: £20000.00 - £27000.00 per annum
Posted: 2 hours ago
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £45000 - £65000 per annum + basic benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £65,000 per annum + Benefits + Bonus
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £25,000 to £35,000 per annum Bonus and benefits package
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £55,000 to £80,000 per annum + Benefits + Bonus
Posted: 2 days ago
City, London
McGregor Boyall
Salary: £475 per day
Posted: 2 days ago
City, London
McGregor Boyall
Salary: £60000 - £70000 per annum + Package
Posted: 2 days ago
City, London
Senitor Associates
Salary: £60000 - £70000 per annum
Posted: 2 days ago
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 3 days ago
City, London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Benefits + Bonus
Posted: 4 days ago
City, London
Hays Finance Technology
Salary: £40000.00 - £55000.00 per annum
Posted: 5 days ago
City, London
Pioneer Search
Salary: £30000.00 - £35000.00 per annum + Great Bonus & Benefits Package
Posted: 5 days ago
City, London
Engage PSG
Posted: 5 days ago
City, London
ComputAppoint
Salary: £47000 - £54000 per annum + Excellent Benefits
Posted: 5 days ago
City, London
Coal IT Services
Salary: From £20,000 to £24,000 per annum + Excellent Benefits
Posted: 5 days ago
City, London
Miller Maxwell Ltd
Salary: From £28,000 to £32,000 per annum plus bonus & benefits.
Posted: 5 days ago
City, London
Connectus
Salary: £60000 - £70000 per annum + Benefits
Posted: 5 days ago
City, London
Ashdown IT
Salary: £25000 - £29000 per annum + Benefits
Posted: 6 days ago