The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 68 80 57
Rank change year-on-year
+12 -23
Permanent jobs requiring a Support Analyst 455 375 535
As % of all permanent IT jobs located in the City of London 3.65% 3.13% 4.11%
As % of the Job Titles category 3.96% 3.35% 4.38%
Number of salaries quoted 409 338 500
Average salary £40,000 £45,000 £42,500
Average salary % change year-on-year
-11.11% +5.88%
90% offered a salary of more than £26,500 £27,350 £26,000
10% offered a salary of more than £58,400 £67,500 £65,000
UK excluding London average salary £27,250 £27,500 £30,000
% change year-on-year
-0.90% -8.33%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11489 11178 12228
As % of all permanent IT jobs located in the City of London 92.27% 93.20% 93.88%
Number of salaries quoted 9633 9788 11147
Average salary £52,500 £53,625 £55,000
Average salary % change year-on-year
-2.09% -2.50%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £78,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
London

Support Analyst
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the City of London

Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the City of London region.

Support Analyst Salary Trend in the City of London

Support Analyst
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Support Analyst across the City of London region over the 3 months to 24 July 2014.

Support Analyst Salary Histogram in the City of London

Support Analyst
Top 30 Related IT Skills in the City of London

For the 6 months to 24 July 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 421 (45.22%) SQL
2 381 (40.92%) Finance
3 350 (37.59%) Windows
4 254 (27.28%) Microsoft
5 239 (25.67%) SQL Server
6 184 (19.76%) ITIL
7 176 (18.90%) MS Office
7 176 (18.90%) Active Directory
8 169 (18.15%) MS Excel
9 160 (17.19%) Oracle
9 160 (17.19%) UNIX
10 148 (15.90%) Banking
11 145 (15.57%) Windows 7
12 141 (15.15%) Java
13 125 (13.43%) Front Office
14 117 (12.57%) Degree
15 115 (12.35%) Citrix
16 102 (10.96%) Linux
17 97 (10.42%) .NET
18 82 (8.81%) T-SQL
19 79 (8.49%) TCP/IP
20 73 (7.84%) MS Exchange
20 73 (7.84%) Windows Server 2008
21 72 (7.73%) XML
22 69 (7.41%) C#
23 68 (7.30%) Blackberry
24 67 (7.20%) Windows XP
25 65 (6.98%) Investment Banking
26 61 (6.55%) VMware
26 61 (6.55%) HTML

Support Analyst
Top Related IT Skills in the City of London by Category

For the 6 months to 24 July 2014, IT jobs across the City of London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (7.84%) MS Exchange
2 45 (4.83%) Exchange Server 2010
3 43 (4.62%) SharePoint
4 34 (3.65%) IIS
5 32 (3.44%) Apache
6 27 (2.90%) Blackberry Enterprise Server
7 26 (2.79%) Tomcat
8 19 (2.04%) WebSphere
8 19 (2.04%) WebLogic
9 18 (1.93%) IBM Notes
10 16 (1.72%) WorkSite
11 12 (1.29%) Lync
12 11 (1.18%) WebSphere Application Server
13 8 (0.86%) Exchange Server 2003
14 7 (0.75%) BizTalk Server
14 7 (0.75%) SharePoint 2013
14 7 (0.75%) Jetty
15 6 (0.64%) MQSeries
15 6 (0.64%) SharePoint Server
15 6 (0.64%) CMS
Applications
1 176 (18.90%) MS Office
2 169 (18.15%) MS Excel
3 19 (2.04%) MS PowerPoint
4 7 (0.75%) Photoshop
5 5 (0.54%) MS Visio
6 2 (0.21%) Spreadsheet
6 2 (0.21%) MS Project
7 1 (0.11%) InfoPath
7 1 (0.11%) PowerPivot
Business Applications
1 19 (2.04%) Markit EDM
2 12 (1.29%) Oracle EBS
2 12 (1.29%) LatentZero
3 10 (1.07%) Dynamics NAV
4 9 (0.97%) Maximo
4 9 (0.97%) Dynamics CRM
5 8 (0.86%) Oracle Applications
6 7 (0.75%) Oracle Payables
6 7 (0.75%) Oracle Receivables
6 7 (0.75%) Oracle EBS R12
6 7 (0.75%) Oracle General Ledger
7 6 (0.64%) Dynamics AX
8 5 (0.54%) SAP R/3
8 5 (0.54%) IntelliMatch
8 5 (0.54%) Oracle Subledger Accounting
9 4 (0.43%) Remedy ITSM
9 4 (0.43%) Magento
9 4 (0.43%) Oracle Cash Management
9 4 (0.43%) Oracle Assets
9 4 (0.43%) SAP FI
Cloud Services
1 17 (1.83%) Office 365
2 5 (0.54%) SaaS
3 2 (0.21%) Microsoft Azure
4 1 (0.11%) Taleo
4 1 (0.11%) GitHub
Communications & Networking
1 79 (8.49%) TCP/IP
2 52 (5.59%) Firewall
3 41 (4.40%) LAN
4 38 (4.08%) WAN
5 33 (3.54%) DNS
6 31 (3.33%) VPN
7 30 (3.22%) DHCP
8 25 (2.69%) SAN
9 24 (2.58%) Internet
10 18 (1.93%) LDAP
11 16 (1.72%) NAS
12 14 (1.50%) FTP
13 12 (1.29%) Intranet
14 11 (1.18%) Wireless
14 11 (1.18%) VoIP
15 9 (0.97%) DMZ
15 9 (0.97%) Network Security
16 8 (0.86%) Wi-Fi
17 6 (0.64%) Broadband
18 4 (0.43%) HTTP
Database & Business Intelligence
1 239 (25.67%) SQL Server
2 60 (6.44%) Oracle Database
3 54 (5.80%) SQL Server Reporting Services
4 51 (5.48%) Relational Database
5 47 (5.05%) SQL Server 2008
6 42 (4.51%) SQL Server Integration Services
7 34 (3.65%) SQL Server 2005
8 32 (3.44%) RDBMS
9 27 (2.90%) MySQL
10 17 (1.83%) SQL Server 2012
11 16 (1.72%) Oracle ODI
12 14 (1.50%) Data Warehouse
13 13 (1.40%) Crystal Reports
13 13 (1.40%) Oracle Database 11g
14 12 (1.29%) MS Access
15 10 (1.07%) SQL Server Analysis Services
15 10 (1.07%) Oracle Database 10g
15 10 (1.07%) BusinessObjects
16 7 (0.75%) Oracle Reports
17 6 (0.64%) Oracle BI Publisher
Development Applications
1 15 (1.61%) JMeter
1 15 (1.61%) JUnit
1 15 (1.61%) Selenium
2 13 (1.40%) Eclipse
3 10 (1.07%) Team Foundation Server
4 9 (0.97%) Subversion
5 7 (0.75%) JIRA
6 5 (0.54%) Oracle Forms
6 5 (0.54%) VSS/SourceSafe
6 5 (0.54%) SQL Server Management Studio (SSMS)
7 4 (0.43%) TeamCity
7 4 (0.43%) Hudson
7 4 (0.43%) CruiseControl
8 3 (0.32%) Visual Studio
9 2 (0.21%) MSI
9 2 (0.21%) InstallShield
10 1 (0.11%) ClearCase
10 1 (0.11%) Rhino Mocks
10 1 (0.11%) Atlassian Bamboo
General
1 381 (40.92%) Finance
2 148 (15.90%) Banking
3 125 (13.43%) Front Office
4 65 (6.98%) Investment Banking
5 44 (4.73%) Law
6 38 (4.08%) Legal
7 32 (3.44%) Financial Institution
8 29 (3.11%) Back Office
9 27 (2.90%) Retail
10 24 (2.58%) Advertising
11 18 (1.93%) Telecoms
12 15 (1.61%) Marketing
13 14 (1.50%) Billing
14 8 (0.86%) International Banking
15 7 (0.75%) Publishing
16 3 (0.32%) French Language
17 2 (0.21%) German Language
17 2 (0.21%) Italian Language
17 2 (0.21%) Japanese Language
17 2 (0.21%) Local Government
Libraries, Frameworks & Software Standards
1 97 (10.42%) .NET
2 72 (7.73%) XML
3 61 (6.55%) HTML
4 37 (3.97%) J2EE
5 32 (3.44%) CSS
6 26 (2.79%) ASP.NET
7 25 (2.69%) Web Services
8 24 (2.58%) DHTML
9 22 (2.36%) FIX Protocol
9 22 (2.36%) HTML5
10 17 (1.83%) Spring
10 17 (1.83%) Middleware
10 17 (1.83%) WPF
11 15 (1.61%) Hibernate
11 15 (1.61%) Struts
11 15 (1.61%) Grails
12 9 (0.97%) Software Packaging
13 8 (0.86%) SOAP
14 7 (0.75%) Ajax
14 7 (0.75%) XSLT
Miscellaneous
1 68 (7.30%) Blackberry
2 54 (5.80%) Derivative
3 48 (5.16%) Equities
4 42 (4.51%) Computer Science
5 38 (4.08%) Foreign Exchange (FX)
6 35 (3.76%) Hedge funds
7 31 (3.33%) Fixed Income
8 16 (1.72%) SWIFT
9 14 (1.50%) Statistics
10 13 (1.40%) Client/Server
11 11 (1.18%) Smartphone
12 10 (1.07%) iPhone
13 9 (0.97%) Grid Computing
13 9 (0.97%) CMDB
13 9 (0.97%) Management Information System
14 8 (0.86%) Credit Risk
14 8 (0.86%) Enterprise Software
14 8 (0.86%) iPad
15 7 (0.75%) Clustering
15 7 (0.75%) Mathematics
Operating Systems
1 350 (37.59%) Windows
2 160 (17.19%) UNIX
3 145 (15.57%) Windows 7
4 102 (10.96%) Linux
5 73 (7.84%) Windows Server 2008
6 67 (7.20%) Windows XP
7 38 (4.08%) Windows 8
8 37 (3.97%) Windows Server 2003
9 25 (2.69%) Windows Server 2012
10 23 (2.47%) Solaris
11 22 (2.36%) Android
12 12 (1.29%) Apple iOS
13 9 (0.97%) Red Hat Enterprise Linux
14 8 (0.86%) Mac OS
15 6 (0.64%) AIX
16 5 (0.54%) Windows 2000
16 5 (0.54%) Mac OS X
17 2 (0.21%) HPUX
17 2 (0.21%) Windows Vista
18 1 (0.11%) Windows NT
Processes & Methodologies
1 184 (19.76%) ITIL
2 59 (6.34%) Investment Management
3 50 (5.37%) Asset Management
4 49 (5.26%) Problem Management
5 43 (4.62%) Service Management
6 38 (4.08%) Business Intelligence
6 38 (4.08%) Project Management
7 32 (3.44%) Service Delivery
8 30 (3.22%) CRM
9 27 (2.90%) Business Analysis
10 26 (2.79%) Release Management
10 26 (2.79%) Change Control
11 25 (2.69%) Stakeholder Management
12 24 (2.58%) Performance Tuning
12 24 (2.58%) Time Management
12 24 (2.58%) Incident Management
12 24 (2.58%) Change Management
13 22 (2.36%) ERP
14 21 (2.26%) Root Cause Analysis
14 21 (2.26%) Disaster Recovery
Programming Languages
1 421 (45.22%) SQL
2 141 (15.15%) Java
3 82 (8.81%) T-SQL
4 69 (7.41%) C#
5 43 (4.62%) JavaScript
6 35 (3.76%) Perl
7 32 (3.44%) PowerShell
7 32 (3.44%) VBA
8 27 (2.90%) VB
9 26 (2.79%) PL/SQL
10 20 (2.15%) Shell Script
11 19 (2.04%) C
12 18 (1.93%) C++
13 15 (1.61%) Python
13 15 (1.61%) Groovy
14 11 (1.18%) PHP
14 11 (1.18%) VBScript
14 11 (1.18%) VB.NET
15 5 (0.54%) XQuery
16 3 (0.32%) VB6
Qualifications
1 117 (12.57%) Degree
2 45 (4.83%) Microsoft Certification
3 29 (3.11%) MCSE
4 25 (2.69%) ITIL Certification
5 23 (2.47%) MCSA
6 20 (2.15%) MCITP
7 18 (1.93%) MCP
8 12 (1.29%) Cisco Certification
9 10 (1.07%) ITIL Foundation Certificate
9 10 (1.07%) MOS
10 7 (0.75%) CCNA
11 4 (0.43%) SC Cleared
11 4 (0.43%) Security Cleared
12 2 (0.21%) Six Sigma Green Belt
12 2 (0.21%) CCNP
12 2 (0.21%) MCDST
13 1 (0.11%) MCSD
13 1 (0.11%) Postgraduate
13 1 (0.11%) PhD
13 1 (0.11%) A+ Certification
Quality Assurance & Compliance
1 45 (4.83%) SLA
2 16 (1.72%) ISO 9001
3 7 (0.75%) ISO/IEC 27001
4 6 (0.64%) COBIT
5 4 (0.43%) Solvency II
6 3 (0.32%) QA
7 1 (0.11%) ISO/IEC 20000
System Software
1 176 (18.90%) Active Directory
2 33 (3.54%) VMware Infrastructure
3 15 (1.61%) XenApp
4 13 (1.40%) Microsoft App-V
5 10 (1.07%) vSphere
5 10 (1.07%) Hyper-V
6 6 (0.64%) XenDesktop
6 6 (0.64%) VMware ESX
7 5 (0.54%) Tivoli Workload Scheduler
8 3 (0.32%) XenServer
9 2 (0.21%) EMC RecoverPoint
9 2 (0.21%) Terminal Server
9 2 (0.21%) VMware Workstation
10 1 (0.11%) VMware GSX
10 1 (0.11%) Microsoft Virtual Server
10 1 (0.11%) Terminal Services
10 1 (0.11%) VMware ESXi
10 1 (0.11%) GPFS
10 1 (0.11%) Veritas Cluster Server
Systems Management
1 28 (3.01%) SCCM
2 19 (2.04%) NetBackup
3 14 (1.50%) Control-M
4 11 (1.18%) Tivoli
5 10 (1.07%) WSUS
6 6 (0.64%) SCOM
7 5 (0.54%) ITRS Geneos
8 4 (0.43%) Puppet
8 4 (0.43%) Tivoli Monitoring
9 3 (0.32%) Norton AntiVirus
9 3 (0.32%) Cisco CUCM
10 2 (0.21%) FortiGate
10 2 (0.21%) HP SIM
10 2 (0.21%) Systems Management Server (SMS)
10 2 (0.21%) Foglight
10 2 (0.21%) Backup Exec
11 1 (0.11%) Oracle Enterprise Manager
11 1 (0.11%) MOM
11 1 (0.11%) Red Hat Satellite
11 1 (0.11%) SCDPM
Vendors
1 254 (27.28%) Microsoft
2 160 (17.19%) Oracle
3 115 (12.35%) Citrix
4 61 (6.55%) VMware
5 47 (5.05%) Cisco
6 36 (3.87%) Bloomberg
7 33 (3.54%) Reuters
8 30 (3.22%) Apple
9 28 (3.01%) thinkFolio
9 28 (3.01%) HP
9 28 (3.01%) SAP
10 27 (2.90%) Sybase
11 23 (2.47%) Fidessa
12 21 (2.26%) Charles River
13 20 (2.15%) IBM
14 19 (2.04%) Symantec
15 18 (1.93%) Lotus
16 17 (1.83%) JBoss
16 17 (1.83%) Tableau
17 16 (1.72%) Salesforce.com
City, London
Hays Finance Technology
Salary: £45000.00 - £55000.00 per annum + bonus
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £22000 - £40000 per annum
Posted: 11 hours ago
City, London
Ashdown IT
Salary: £22000 - £29000 per annum + substantial benefits
Posted: 12 hours ago
City, London
I3
Salary: £38000 - £40000 per annum
Posted: 13 hours ago
City, London
I.T. Skillfinder
Salary: £40000 - £50000 per annum + Bonus + Pension + Healthcare
Posted: 14 hours ago
City, London
Robert Half
Salary: £28000 - £32000 per annum + benefits and bonus
Posted: 19 hours ago
City, London
McGregor Boyall
Salary: Excellent Compensation package
Posted: 19 hours ago
City, London
McGregor Boyall
Salary: £50000 - £65000 per annum + Benefits + Bonus
Posted: 19 hours ago
City, London
Streamline Connections
Salary: £65000 - £75000 per annum
Posted: Yesterday
City, London
MBA Ltd
Salary: Market Rates
Posted: Yesterday
City, London
Sanderson
Salary: £23000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £60000 per annum
Posted: Yesterday
City, London
Certes Computing Ltd
Salary: £45000 - £50000 per annum + £6k on call + 25% bonus
Posted: Yesterday
City, London
Search Consultancy
Posted: 2 days ago
City, London
Eligo Recruitment Ltd
Salary: £32000 - £36000 per annum + Company Benefits
Posted: 2 days ago
City, London
PAW Associates
Salary: Unspecified £Excellent + Bonus + Benefits
Posted: 2 days ago
City, London
Joseph Harry Ltd
Salary: £45000 - £65000 per annum + 10-20% Bonus + Pension
Posted: 2 days ago
City, London
e-Recruiter
Salary: £24000 - £25000 per annum + Benefits
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £45,000 to £60,000 per annum Bonus and benefits package
Posted: 3 days ago
City, London
Harrington Starr
Posted: 3 days ago