The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 61 84 67
Rank change year-on-year
+23 -17
Contract jobs requiring a 2nd Line Support 28 15 18
As % of all contract IT jobs located in the East Midlands 1.90% 0.94% 1.17%
As % of the Job Titles category 2.01% 1.01% 1.25%
Number of daily rates quoted 3 2 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £168 £125
Average daily rate % change year-on-year
-1.49% +34.00%
90% offered a daily rate of more than £133 £134 £113
10% offered a daily rate of more than £205 £202 £169
UK excluding London average daily rate £160 £140 £153
% change year-on-year
+14.28% -8.19%
Number of hourly rates quoted 12 5 11
Average hourly rate £13.00 £20.00 £13.00
Average hourly rate % change year-on-year
-35.00% +53.84%
90% offered a hourly rate of more than £10.50 £12.70 £11.50
10% offered a hourly rate of more than £16.45 £21.00 £17.50
UK excluding London average hourly rate £14.00 £15.00 £15.00
% change year-on-year
-6.66% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1396 1484 1439
As % of all contract IT jobs located in the East Midlands 94.71% 92.75% 93.81%
Number of daily rates quoted 716 748 660
Average daily rate £350 £325 £338
Average daily rate % change year-on-year
+7.69% -3.70%
90% offered a daily rate of more than £200 £140 £200
10% offered a daily rate of more than £500 £475 £463
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 106 95 118
Average hourly rate £13.50 £19.00 £17.50
Average hourly rate % change year-on-year
-28.94% +8.57%
90% offered a hourly rate of more than £9.94 £10.20 £10.50
10% offered a hourly rate of more than £37.50 £36.50 £49.50
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Daily Rate Trend in the East Midlands

2nd Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Hourly Rate Trend in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +14 12 - - 1
Leicestershire +8 6 - -
Derbyshire +8 5 - - 3
Northamptonshire - 4 £170 - 3
Lincolnshire - - - -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 20 August 2014, IT contractor jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 46 (75.41%) Windows
2 35 (57.38%) Active Directory
3 32 (52.46%) Windows XP
4 25 (40.98%) Microsoft
5 22 (36.07%) Windows 7
6 20 (32.79%) MS Office
7 14 (22.95%) MS Excel
8 13 (21.31%) ITIL
8 13 (21.31%) Windows Server 2003
8 13 (21.31%) Windows Server 2008
9 12 (19.67%) Citrix
10 11 (18.03%) WAN
10 11 (18.03%) MS Exchange
11 10 (16.39%) LAN
11 10 (16.39%) VMware
12 9 (14.75%) Blackberry
12 9 (14.75%) Blackberry Enterprise Server
13 8 (13.11%) Firewall
14 7 (11.48%) Windows 2000 Server
14 7 (11.48%) Exchange Server 2010
14 7 (11.48%) Windows Server 2012
14 7 (11.48%) TCP/IP
14 7 (11.48%) Cisco
15 5 (8.20%) Office 365
15 5 (8.20%) Lotus
15 5 (8.20%) SLA
15 5 (8.20%) IBM Notes
16 4 (6.56%) SQL Server
16 4 (6.56%) VoIP
16 4 (6.56%) Hyper-V

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 20 August 2014, IT contractor jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (18.03%) MS Exchange
2 9 (14.75%) Blackberry Enterprise Server
3 7 (11.48%) Exchange Server 2010
4 5 (8.20%) IBM Notes
5 3 (4.92%) Quickr
5 3 (4.92%) Lync
5 3 (4.92%) Lotus Domino
6 2 (3.28%) Exchange Server 2003
7 1 (1.64%) Apache
7 1 (1.64%) Tomcat
Applications
1 20 (32.79%) MS Office
2 14 (22.95%) MS Excel
Cloud Services
1 5 (8.20%) Office 365
Communications & Networking
1 11 (18.03%) WAN
2 10 (16.39%) LAN
3 8 (13.11%) Firewall
4 7 (11.48%) TCP/IP
5 4 (6.56%) VoIP
6 2 (3.28%) ADSL
6 2 (3.28%) SAN
6 2 (3.28%) DNS
7 1 (1.64%) Ethernet
7 1 (1.64%) Intranet
7 1 (1.64%) Internet
Database & Business Intelligence
1 4 (6.56%) SQL Server
2 3 (4.92%) SQL Server 2008
3 1 (1.64%) MySQL
General
1 2 (3.28%) Retail
2 1 (1.64%) Local Government
2 1 (1.64%) Telecoms
2 1 (1.64%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.64%) Application Packaging
Miscellaneous
1 9 (14.75%) Blackberry
2 3 (4.92%) FMCG
2 3 (4.92%) Video Conferencing
3 1 (1.64%) SCADA
3 1 (1.64%) Handset
3 1 (1.64%) Management Information System
Operating Systems
1 46 (75.41%) Windows
2 32 (52.46%) Windows XP
3 22 (36.07%) Windows 7
4 13 (21.31%) Windows Server 2003
4 13 (21.31%) Windows Server 2008
5 7 (11.48%) Windows 2000 Server
5 7 (11.48%) Windows Server 2012
6 4 (6.56%) Windows Vista
7 3 (4.92%) Windows 8
7 3 (4.92%) Windows 2000
8 2 (3.28%) Mac OS X
8 2 (3.28%) UNIX
8 2 (3.28%) Linux
9 1 (1.64%) CentOS
Processes & Methodologies
1 13 (21.31%) ITIL
2 3 (4.92%) Time Management
2 3 (4.92%) Stakeholder Management
3 2 (3.28%) Service Delivery
3 2 (3.28%) Migration
3 2 (3.28%) Incident Management
4 1 (1.64%) ISMS
4 1 (1.64%) Data Protection
4 1 (1.64%) Enterprise Architecture
4 1 (1.64%) Asset Management
4 1 (1.64%) Information Security
4 1 (1.64%) Network Management
4 1 (1.64%) Network Monitoring
4 1 (1.64%) Six Sigma
4 1 (1.64%) Service Management
4 1 (1.64%) ITSM
4 1 (1.64%) Information Security Management
4 1 (1.64%) Security Management
4 1 (1.64%) Risk Management
Programming Languages
1 2 (3.28%) SQL
Qualifications
1 3 (4.92%) Microsoft Certification
2 2 (3.28%) MCSA
2 2 (3.28%) MCP
2 2 (3.28%) MCDST
2 2 (3.28%) MCTS
2 2 (3.28%) MCITP
2 2 (3.28%) Security Cleared
3 1 (1.64%) BC Cleared
3 1 (1.64%) MCSE
Quality Assurance & Compliance
1 5 (8.20%) SLA
2 1 (1.64%) PCI DSS
System Software
1 35 (57.38%) Active Directory
2 4 (6.56%) Hyper-V
2 4 (6.56%) VMware Infrastructure
3 2 (3.28%) Terminal Services
4 1 (1.64%) VMware ESX
4 1 (1.64%) vSphere
4 1 (1.64%) XenServer
Systems Management
1 3 (4.92%) SCCM
2 2 (3.28%) Norton AntiVirus
2 2 (3.28%) Backup Exec
3 1 (1.64%) McAfee ePO
3 1 (1.64%) Symantec Endpoint Protection
Vendors
1 25 (40.98%) Microsoft
2 12 (19.67%) Citrix
3 10 (16.39%) VMware
4 7 (11.48%) Cisco
5 5 (8.20%) Lotus
6 3 (4.92%) HP
7 2 (3.28%) Symantec
7 2 (3.28%) Dell
7 2 (3.28%) LANDesk
8 1 (1.64%) Altiris
8 1 (1.64%) RedPrairie
8 1 (1.64%) Red Hat
8 1 (1.64%) McAfee
8 1 (1.64%) Sophos
Derbyshire
Hays IT - Uk Posting account
Rate: Excellent Day Rate
Posted: 4 days ago
Derbyshire
Progressive Recruitment
Rate: competitive
Posted: 22 days ago