The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 72 65 72
Rank change year-on-year
-7 +7
Contract jobs requiring a 2nd Line Support 21 28 21
As % of all contract IT jobs located in the East Midlands 1.31% 1.93% 1.45%
As % of the Job Titles category 1.39% 2.04% 1.55%
Number of daily rates quoted 7 4 3
Average daily rate
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£113 £163 £150
Average daily rate % change year-on-year
-30.76% +8.33%
90% offered a daily rate of more than £108 £136 £130
10% offered a daily rate of more than £286 £200 £198
UK excluding London average daily rate £170 £160 £150
% change year-on-year
+6.25% +6.66%
Number of hourly rates quoted 13 12 6
Average hourly rate £13.50 £13.00 £19.00
Average hourly rate % change year-on-year
+3.84% -31.57%
90% offered a hourly rate of more than £12.00 £10.55 £13.50
10% offered a hourly rate of more than £14.50 £14.45 £21.00
UK excluding London average hourly rate £15.00 £14.44 £15.10
% change year-on-year
+3.89% -4.40%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1510 1370 1353
As % of all contract IT jobs located in the East Midlands 94.20% 94.55% 93.18%
Number of daily rates quoted 905 707 678
Average daily rate £350 £350 £338
Average daily rate % change year-on-year
- +3.70%
90% offered a daily rate of more than £165 £200 £185
10% offered a daily rate of more than £500 £500 £478
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 84 118 99
Average hourly rate £13.75 £14.50 £18.00
Average hourly rate % change year-on-year
-5.17% -19.44%
90% offered a hourly rate of more than £10.44 £10.00 £9.60
10% offered a hourly rate of more than £24.15 £37.50 £36.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the East Midlands

2nd Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Daily Rate Trend in the East Midlands

2nd Line Support
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the East Midlands region over the 3 months to 31 July 2015.

2nd Line Support Daily Rate Histogram in the East Midlands

2nd Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the East Midlands region.

2nd Line Support Hourly Rate Trend in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +6 11 £110 - 1
Nottinghamshire -14 6 £340 +112.50% 2
Northamptonshire -5 2 £250 +47.05% 2
Derbyshire -10 1 - - 1
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 July 2015, IT contractor jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 30 (81.08%) Windows
2 20 (54.05%) Microsoft
3 19 (51.35%) Active Directory
4 12 (32.43%) MS Excel
5 11 (29.73%) Windows XP
5 11 (29.73%) MS Office
6 8 (21.62%) Citrix
7 7 (18.92%) Blackberry
7 7 (18.92%) Blackberry Enterprise Server
8 6 (16.22%) VMware
8 6 (16.22%) Microsoft Certification
8 6 (16.22%) Windows Server 2003
8 6 (16.22%) MCP
9 5 (13.51%) Telecoms
9 5 (13.51%) Firewall
9 5 (13.51%) Windows 7
10 4 (10.81%) Windows Vista
10 4 (10.81%) MCDST
10 4 (10.81%) MCTS
10 4 (10.81%) MCITP
10 4 (10.81%) Patch Management
10 4 (10.81%) Manufacturing
10 4 (10.81%) LAN
10 4 (10.81%) Terminal Services
10 4 (10.81%) WAN
10 4 (10.81%) MCSA
11 3 (8.11%) IBM
11 3 (8.11%) MS Exchange
11 3 (8.11%) ITIL
11 3 (8.11%) IIS

2nd Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 July 2015, IT contractor jobs across the East Midlands region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (18.92%) Blackberry Enterprise Server
2 3 (8.11%) IIS
2 3 (8.11%) MS Exchange
3 2 (5.41%) Lync
3 2 (5.41%) Exchange Server 2010
4 1 (2.70%) Exchange Server 2013
4 1 (2.70%) IBM Notes
4 1 (2.70%) SharePoint
Applications
1 12 (32.43%) MS Excel
2 11 (29.73%) MS Office
3 1 (2.70%) Acrobat
3 1 (2.70%) MS PowerPoint
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 5 (13.51%) Firewall
2 4 (10.81%) LAN
2 4 (10.81%) WAN
3 2 (5.41%) IP Telephony
4 1 (2.70%) IMAP
4 1 (2.70%) Network Security
4 1 (2.70%) Skype
4 1 (2.70%) VoIP
4 1 (2.70%) Wi-Fi
4 1 (2.70%) Wireless
Database & Business Intelligence
1 1 (2.70%) SQL Server
1 1 (2.70%) Relational Database
General
1 5 (13.51%) Telecoms
2 4 (10.81%) Manufacturing
3 1 (2.70%) Banking
3 1 (2.70%) Finance
Miscellaneous
1 7 (18.92%) Blackberry
2 3 (8.11%) Handset
3 1 (2.70%) Clustering
3 1 (2.70%) Computer Science
3 1 (2.70%) Analytical Skills
3 1 (2.70%) AS400
3 1 (2.70%) Client/Server
Operating Systems
1 30 (81.08%) Windows
2 11 (29.73%) Windows XP
3 6 (16.22%) Windows Server 2003
4 5 (13.51%) Windows 7
5 4 (10.81%) Windows Vista
6 3 (8.11%) Windows 2000 Server
6 3 (8.11%) Windows 8
7 2 (5.41%) Windows Server 2012
7 2 (5.41%) Windows Server 2008
8 1 (2.70%) UNIX
8 1 (2.70%) Linux
Processes & Methodologies
1 4 (10.81%) Patch Management
2 3 (8.11%) Software Distribution
2 3 (8.11%) Infrastructure Management
2 3 (8.11%) ITIL
2 3 (8.11%) Service Delivery
2 3 (8.11%) Disaster Recovery
2 3 (8.11%) Security Management
3 2 (5.41%) Service Management
4 1 (2.70%) Server Building
4 1 (2.70%) SDLC
4 1 (2.70%) Incident Management
4 1 (2.70%) Problem Management
4 1 (2.70%) Performance Management
4 1 (2.70%) Change Control
4 1 (2.70%) ITSM
4 1 (2.70%) Project Management
Programming Languages
1 2 (5.41%) SQL
2 1 (2.70%) PowerShell
2 1 (2.70%) PL/SQL
Qualifications
1 6 (16.22%) Microsoft Certification
1 6 (16.22%) MCP
2 4 (10.81%) MCSA
2 4 (10.81%) MCDST
2 4 (10.81%) MCTS
2 4 (10.81%) MCITP
3 2 (5.41%) Degree
3 2 (5.41%) Security Cleared
4 1 (2.70%) ITIL Foundation Certificate
4 1 (2.70%) NVQ Level 3
4 1 (2.70%) SC Cleared
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 19 (51.35%) Active Directory
2 4 (10.81%) Terminal Services
3 3 (8.11%) VMware Infrastructure
4 1 (2.70%) XenApp
4 1 (2.70%) DFS Replication
Systems Management
1 1 (2.70%) MAILsweeper
1 1 (2.70%) DameWare
1 1 (2.70%) Backup Exec
1 1 (2.70%) WSUS
1 1 (2.70%) SCCM
1 1 (2.70%) Forefront Identity Manager
Vendors
1 20 (54.05%) Microsoft
2 8 (21.62%) Citrix
3 6 (16.22%) VMware
4 3 (8.11%) IBM
5 2 (5.41%) Oracle
5 2 (5.41%) Cisco
6 1 (2.70%) Adobe
6 1 (2.70%) Intel
6 1 (2.70%) BMC
6 1 (2.70%) Lotus
6 1 (2.70%) Symantec
6 1 (2.70%) LANDesk
6 1 (2.70%) Veeam
Ashby-De-La-Zouch
Greywood Associates Limited
Rate: £120 - £140 per day
Posted: 9 days ago
East Midlands
Real Staffing
Rate: £200 - £240 per day + competitive
Posted: 9 days ago
Nottingham
Computer Futures
Rate: competitive
Posted: 11 days ago