The statistics below represent IT contracts advertised across the England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 262 234 196
Rank change year-on-year
-28 -38
Contract jobs requiring a 2nd Line Support 417 498 602
As % of all contract IT jobs located in England 0.89% 0.99% 1.17%
As % of the Job Titles category 0.94% 1.05% 1.25%
Number of daily rates quoted 212 222 260
Median daily rate £165 £160 £175
Median daily rate % change year-on-year
+3.12% -8.57%
90% offered a daily rate of more than £115 £118 £110
10% offered a daily rate of more than £243 £300 £264
UK excluding London median daily rate £160 £160 £170
% change year-on-year
- -5.88%
Number of hourly rates quoted 83 154 186
Median hourly rate £15.50 £15.00 £15.00
Median hourly rate % change year-on-year
+3.33% -
90% offered a hourly rate of more than £11.02 £10.66 £12.00
10% offered a hourly rate of more than £37.30 £18.30 £20.00
UK excluding London median hourly rate £15.00 £15.26 £14.50
% change year-on-year
-1.70% +5.24%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44543 47526 48148
As % of all contract IT jobs located in England 94.60% 94.94% 93.27%
Number of daily rates quoted 29385 30731 30952
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £595 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1536 1872 2020
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.88
% change year-on-year
-2.94% +7.08%

2nd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in England

2nd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the England region.

2nd Line Support Daily Rate Trend in England

2nd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 6 December 2016.

2nd Line Support Daily Rate Histogram in England

2nd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the England region.

2nd Line Support Hourly Rate Trend in England

2nd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 6 December 2016.

2nd Line Support Hourly Rate Histogram in England

2nd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the England region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -34 136 £175 +9.37% 18
South East -21 67 £160 -7.91% 20
South West +32 53 £154 -24.07% 2
North West -7 34 £170 +6.25% 12
North East -14 30 £213 - 3
East of England -7 29 £160 -23.80% 6
Yorkshire -9 23 £128 +6.25% 4
West Midlands -35 23 £135 -6.89% 5
East Midlands -14 20 £178 +14.51% 2
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 6 December 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support in the job title.

1 566 (74.47%) Windows
2 412 (54.21%) Active Directory
3 316 (41.58%) Windows 7
4 284 (37.37%) Microsoft
5 217 (28.55%) MS Office
6 172 (22.63%) ITIL
7 167 (21.97%) Windows Server
8 147 (19.34%) MS Excel
9 111 (14.61%) MS Exchange
10 105 (13.82%) Office 365
11 104 (13.68%) Windows Server 2008
12 102 (13.42%) VMware
13 99 (13.03%) Windows 10
14 97 (12.76%) Citrix
15 96 (12.63%) SCCM
16 81 (10.66%) Windows 8
17 80 (10.53%) SLA
17 80 (10.53%) Windows XP
18 76 (10.00%) Blackberry
19 67 (8.82%) Windows Server 2003
20 66 (8.68%) Security Cleared
21 64 (8.42%) Windows Server 2012
22 61 (8.03%) Cisco
23 60 (7.89%) TCP/IP
24 58 (7.63%) DNS
25 57 (7.50%) DHCP
26 54 (7.11%) Retail
27 49 (6.45%) VMware Infrastructure
27 49 (6.45%) HP
28 45 (5.92%) Exchange Server 2010

2nd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 111 (14.61%) MS Exchange
2 45 (5.92%) Exchange Server 2010
3 38 (5.00%) Skype for Business
4 31 (4.08%) Exchange Server 2007
5 29 (3.82%) IBM Notes
5 29 (3.82%) SharePoint
6 20 (2.63%) Exchange Server 2013
7 17 (2.24%) Blackberry Enterprise Server
8 14 (1.84%) Exchange Server 2003
9 6 (0.79%) IIS
10 4 (0.53%) CMS
10 4 (0.53%) Exchange Server 2000
10 4 (0.53%) WebSphere
11 2 (0.26%) SharePoint 2010
11 2 (0.26%) SharePoint 2013
12 1 (0.13%) Apache
12 1 (0.13%) BizTalk Server
12 1 (0.13%) Moodle
12 1 (0.13%) WebLogic
Applications
1 217 (28.55%) MS Office
2 147 (19.34%) MS Excel
3 10 (1.32%) MS PowerPoint
4 3 (0.39%) Acrobat
5 2 (0.26%) Adobe Illustrator
5 2 (0.26%) InDesign
5 2 (0.26%) MS Visio
5 2 (0.26%) SOLIDWORKS
Business Applications
1 12 (1.58%) Eikon
2 10 (1.32%) RMDS
3 8 (1.05%) Dynamics CRM
4 2 (0.26%) Remedy ITSM
5 1 (0.13%) Dynamics AX
5 1 (0.13%) Lorenzo
5 1 (0.13%) Visualfiles
Cloud Services
1 105 (13.82%) Office 365
2 17 (2.24%) OneDrive
3 13 (1.71%) Microsoft Azure
4 12 (1.58%) Yammer
5 9 (1.18%) Azure Active Directory
6 2 (0.26%) Google Drive
6 2 (0.26%) IaaS
6 2 (0.26%) Mimecast
6 2 (0.26%) PaaS
6 2 (0.26%) SaaS
7 1 (0.13%) Adobe Creative Cloud
7 1 (0.13%) G Suite
Communications & Networking
1 60 (7.89%) TCP/IP
2 58 (7.63%) DNS
3 57 (7.50%) DHCP
4 44 (5.79%) LAN
5 36 (4.74%) Firewall
5 36 (4.74%) WAN
6 29 (3.82%) VPN
7 23 (3.03%) Wireless
8 22 (2.89%) Internet
9 20 (2.63%) Skype
9 20 (2.63%) VoIP
9 20 (2.63%) Wi-Fi
10 17 (2.24%) SAN
11 16 (2.11%) Remote Desktop
12 11 (1.45%) Network Security
13 9 (1.18%) 3G
14 8 (1.05%) IP Telephony
15 7 (0.92%) VLAN
16 6 (0.79%) Broadband
16 6 (0.79%) Ethernet
Database & Business Intelligence
1 29 (3.82%) SQL Server
2 5 (0.66%) SQL Server 2012
3 4 (0.53%) BusinessObjects Business Intelligence
4 3 (0.39%) Crystal Reports
4 3 (0.39%) QlikView
4 3 (0.39%) SQL Server 2008
5 2 (0.26%) BusinessObjects
5 2 (0.26%) MS Access
5 2 (0.26%) Oracle Database
5 2 (0.26%) SQL Server 2005
6 1 (0.13%) Electronic Patient Records
6 1 (0.13%) InterSystems Cache
6 1 (0.13%) Oracle Database 10g
6 1 (0.13%) SQL Server 2000
Development Applications
1 3 (0.39%) JIRA
2 1 (0.13%) ClearCase
2 1 (0.13%) ClearQuest
General
1 54 (7.11%) Retail
2 39 (5.13%) Finance
3 28 (3.68%) Banking
4 19 (2.50%) Legal
5 18 (2.37%) Telecoms
6 17 (2.24%) Law
7 14 (1.84%) Retail Banking
8 10 (1.32%) Front Office
9 8 (1.05%) Local Government
10 7 (0.92%) German Language
11 6 (0.79%) Advertising
11 6 (0.79%) Automotive
12 4 (0.53%) Manufacturing
13 3 (0.39%) Back Office
13 3 (0.39%) Investment Banking
14 2 (0.26%) French Language
14 2 (0.26%) Games
14 2 (0.26%) Pharmaceutical
14 2 (0.26%) Private Banking
15 1 (0.13%) Aerospace
Libraries, Frameworks & Software Standards
1 10 (1.32%) FIX Protocol
1 10 (1.32%) Rendezvous
2 4 (0.53%) CSS
2 4 (0.53%) HTML
3 2 (0.26%) .NET
3 2 (0.26%) ADO
3 2 (0.26%) JSP
3 2 (0.26%) Web Services
3 2 (0.26%) XML
4 1 (0.13%) Apache Flex
4 1 (0.13%) COM
4 1 (0.13%) CSS3
4 1 (0.13%) Hibernate
4 1 (0.13%) J2EE
4 1 (0.13%) Java EE
4 1 (0.13%) JSF
4 1 (0.13%) Spring
4 1 (0.13%) Struts
4 1 (0.13%) XSL
4 1 (0.13%) XSLT
Miscellaneous
1 76 (10.00%) Blackberry
2 38 (5.00%) Driving Licence
3 37 (4.87%) Analytical Skills
4 36 (4.74%) Smartphone
5 29 (3.82%) iPhone
6 25 (3.29%) iPad
7 16 (2.11%) Video Conferencing
8 13 (1.71%) Fat Client
8 13 (1.71%) Thin Client
9 10 (1.32%) Foreign Exchange (FX)
9 10 (1.32%) Management Information System
10 9 (1.18%) NHS
11 6 (0.79%) EPoS
12 5 (0.66%) Clustering
12 5 (0.66%) Computer Science
12 5 (0.66%) Data Centre
13 4 (0.53%) BYOD
13 4 (0.53%) Digital Media
13 4 (0.53%) Enterprise Software
13 4 (0.53%) SCADA
Operating Systems
1 566 (74.47%) Windows
2 316 (41.58%) Windows 7
3 167 (21.97%) Windows Server
4 104 (13.68%) Windows Server 2008
5 99 (13.03%) Windows 10
6 81 (10.66%) Windows 8
7 80 (10.53%) Windows XP
8 67 (8.82%) Windows Server 2003
9 64 (8.42%) Windows Server 2012
10 39 (5.13%) Mac OS X
11 30 (3.95%) Linux
12 25 (3.29%) Android
13 20 (2.63%) Apple iOS
13 20 (2.63%) Unix
14 15 (1.97%) Mac OS
15 14 (1.84%) Windows Vista
16 9 (1.18%) CentOS
17 8 (1.05%) Windows 2000
18 7 (0.92%) Red Hat Enterprise Linux
18 7 (0.92%) Ubuntu
Processes & Methodologies
1 172 (22.63%) ITIL
2 40 (5.26%) Migration
3 37 (4.87%) Incident Management
4 36 (4.74%) Service Management
5 35 (4.61%) Problem Management
6 21 (2.76%) Change Management
7 20 (2.63%) Asset Management
7 20 (2.63%) Service Delivery
8 16 (2.11%) Root Cause Analysis
9 14 (1.84%) CRM
10 11 (1.45%) Mobile Device Management
10 11 (1.45%) Release Management
11 10 (1.32%) Algorithmic Trading
11 10 (1.32%) Disaster Recovery
11 10 (1.32%) Electronic Trading
11 10 (1.32%) ITSM
11 10 (1.32%) Market Making
12 9 (1.18%) ITIL V3
12 9 (1.18%) Software Delivery
13 8 (1.05%) Data Protection
Programming Languages
1 39 (5.13%) SQL
2 11 (1.45%) C
3 10 (1.32%) Python
4 8 (1.05%) PowerShell
5 6 (0.79%) Java
6 5 (0.66%) PHP
7 4 (0.53%) PL/SQL
8 3 (0.39%) JavaScript
8 3 (0.39%) VB
8 3 (0.39%) VB6
9 2 (0.26%) VBScript
10 1 (0.13%) Shell Script
Qualifications
1 66 (8.68%) Security Cleared
2 36 (4.74%) SC Cleared
3 27 (3.55%) Microsoft Certification
4 26 (3.42%) Degree
5 20 (2.63%) ITIL Certification
5 20 (2.63%) MCP
6 19 (2.50%) DBS Check
7 14 (1.84%) Cisco Certification
8 13 (1.71%) MCSE
9 11 (1.45%) CCNA
10 7 (0.92%) BPSS Clearance
10 7 (0.92%) DV Cleared
10 7 (0.92%) MCSA
11 5 (0.66%) A+ Certification
12 4 (0.53%) HNC
13 3 (0.39%) ITIL Foundation Certificate
13 3 (0.39%) MOS
13 3 (0.39%) Network+ Certification
14 2 (0.26%) MCITP
15 1 (0.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 80 (10.53%) SLA
2 4 (0.53%) Disclosure Scotland
2 4 (0.53%) HL7
3 2 (0.26%) QA
4 1 (0.13%) DICOM
4 1 (0.13%) PCI DSS
System Software
1 412 (54.21%) Active Directory
2 49 (6.45%) VMware Infrastructure
3 35 (4.61%) XenApp
4 29 (3.82%) Hyper-V
5 17 (2.24%) vSphere
6 14 (1.84%) Microsoft App-V
7 10 (1.32%) XenDesktop
8 6 (0.79%) Terminal Services
8 6 (0.79%) Virtual Desktop
9 5 (0.66%) BitLocker
9 5 (0.66%) Firmware
10 4 (0.53%) VMware ESXi
11 3 (0.39%) Virtual Machines
11 3 (0.39%) XenServer
12 2 (0.26%) NFS
12 2 (0.26%) Terminal Server
12 2 (0.26%) Virtual Servers
12 2 (0.26%) VMware Server
13 1 (0.13%) Citrix Presentation Server
13 1 (0.13%) VMware Workstation
Systems Management
1 96 (12.63%) SCCM
2 8 (1.05%) AirWatch
3 6 (0.79%) SafeCom
3 6 (0.79%) Systems Management Server (SMS)
3 6 (0.79%) WSUS
4 5 (0.66%) EdgeSight
4 5 (0.66%) Tivoli Storage Manager
5 3 (0.39%) Backup Exec
5 3 (0.39%) OpenView Configuration Management
6 2 (0.26%) BladeLogic
6 2 (0.26%) Casper Suite
6 2 (0.26%) DameWare
6 2 (0.26%) Grafana
6 2 (0.26%) McAfee ePO
6 2 (0.26%) Microsoft Clustering
6 2 (0.26%) Nagios
7 1 (0.13%) Microsoft Data Protection Manager
7 1 (0.13%) SmoothWall
7 1 (0.13%) ThinApp
7 1 (0.13%) XenMobile
Vendors
1 284 (37.37%) Microsoft
2 102 (13.42%) VMware
3 97 (12.76%) Citrix
4 61 (8.03%) Cisco
5 49 (6.45%) HP
6 42 (5.53%) Apple
7 29 (3.82%) Lotus
8 25 (3.29%) Reuters
9 20 (2.63%) Dell
9 20 (2.63%) Oracle
10 19 (2.50%) LANDesk
11 18 (2.37%) Bloomberg
12 12 (1.58%) Google
13 11 (1.45%) Avaya
14 10 (1.32%) AppSense
14 10 (1.32%) Currenex
14 10 (1.32%) FXall
14 10 (1.32%) TIBCO
15 8 (1.05%) Intel Security
15 8 (1.05%) Remedy
Berkshire
Capita Resourcing - IT Resourcing
Rate: £120 - £140 per day
Posted: 22 hours ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 hours ago
Reading, Berkshire
ninesharp
Rate: £160 - £180 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Rate: £22 - £23 per hour
Posted: 22 hours ago
Worcestershire
Premier IT
Posted: 18 hours ago
Middlesex
Senitor Associates
Rate: £150 - £180 per day
Posted: 4 days ago
City, London
I3
Rate: £200 - £210 per day
Posted: 4 days ago
London
Marcus Donald People
Rate: £200 - £225 per day
Posted: 5 days ago
Stockport
Real Staffing
Rate: £12.00 - £15.00 per hour + competitive
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £15.75 per hour + free car parking
Posted: 4 days ago
Reading, Berkshire
83Zero
Rate: From £25,000 to £35,000 per annum + Company Benefits on top
Posted: 4 days ago
Southampton, Hampshire
Networkers
Rate: £10.00 - £17.40 per hour
Posted: 5 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £170 to £175 per day
Posted: 6 days ago
Bracknell, Berkshire
LA International
Rate: £195 per day
Posted: 4 days ago