The statistics below represent IT contracts advertised across the England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 293 250 197
Rank change year-on-year
-43 -53
Contract jobs requiring a 2nd Line Support 384 521 580
As % of all contract IT jobs located in England 0.78% 0.99% 1.10%
As % of the Job Titles category 0.83% 1.04% 1.19%
Number of daily rates quoted 203 227 253
Median daily rate £160 £170 £165
Median daily rate % change year-on-year
-5.88% +3.03%
90% offered a daily rate of more than £110 £110 £120
10% offered a daily rate of more than £250 £251 £274
UK excluding London median daily rate £150 £160 £161
% change year-on-year
-6.25% -0.77%
Number of hourly rates quoted 77 174 168
Median hourly rate £15.00 £15.00 £15.00
90% offered a hourly rate of more than £11.25 £11.50 £11.00
10% offered a hourly rate of more than £23.16 £20.00 £21.15
UK excluding London median hourly rate £15.00 £15.00 £15.00
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46540 50073 48926
As % of all contract IT jobs located in England 94.64% 95.00% 93.16%
Number of daily rates quoted 30705 32541 30337
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £256 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 1499 1918 1984
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £41.50 £37.90
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in England

2nd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the England region.

2nd Line Support Daily Rate Trend in England

2nd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 25 September 2016.

2nd Line Support Daily Rate Histogram in England

2nd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the England region.

2nd Line Support Hourly Rate Trend in England

2nd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 25 September 2016.

2nd Line Support Hourly Rate Histogram in England

2nd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -41 122 £170 -5.55% 32
South East -9 67 £150 -16.66% 22
South West +24 51 £145 +13.72% 11
Yorkshire +14 37 £175 +27.27% 9
East of England 0 34 £150 +7.14% 9
West Midlands -6 30 £130 -22.50% 8
North West -22 23 £173 -13.75% 16
East Midlands -26 12 £213 +84.78% 4
North East -31 8 £196 -8.72%
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support in the job title.

1 535 (71.24%) Windows
2 401 (53.40%) Active Directory
3 288 (38.35%) Windows 7
4 275 (36.62%) Microsoft
5 196 (26.10%) MS Office
6 167 (22.24%) Windows Server
7 158 (21.04%) ITIL
8 143 (19.04%) MS Excel
9 116 (15.45%) Office 365
10 102 (13.58%) Citrix
11 100 (13.32%) MS Exchange
12 98 (13.05%) Windows Server 2008
13 96 (12.78%) Windows 8
14 88 (11.72%) VMware
15 82 (10.92%) SCCM
16 76 (10.12%) Windows 10
17 74 (9.85%) Windows XP
18 69 (9.19%) SLA
19 63 (8.39%) Windows Server 2012
20 62 (8.26%) Cisco
21 61 (8.12%) Blackberry
22 59 (7.86%) TCP/IP
23 57 (7.59%) Security Cleared
24 53 (7.06%) Windows Server 2003
25 48 (6.39%) HP
25 48 (6.39%) DHCP
26 47 (6.26%) DNS
27 46 (6.13%) WAN
27 46 (6.13%) LAN
28 45 (5.99%) Incident Management

2nd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 100 (13.32%) MS Exchange
2 35 (4.66%) IBM Notes
2 35 (4.66%) SharePoint
3 32 (4.26%) Exchange Server 2010
3 32 (4.26%) Skype for Business
4 25 (3.33%) Exchange Server 2007
5 20 (2.66%) Blackberry Enterprise Server
6 19 (2.53%) Exchange Server 2003
7 14 (1.86%) Exchange Server 2013
8 7 (0.93%) IIS
9 4 (0.53%) Exchange Server 2000
9 4 (0.53%) SharePoint 2010
10 3 (0.40%) CMS
11 2 (0.27%) Apache
11 2 (0.27%) IBM Domino
11 2 (0.27%) SharePoint 2013
11 2 (0.27%) SharePoint Server
12 1 (0.13%) Moodle
12 1 (0.13%) Office Communications Server
12 1 (0.13%) WordPress
Applications
1 196 (26.10%) MS Office
2 143 (19.04%) MS Excel
3 6 (0.80%) MS PowerPoint
4 5 (0.67%) Acrobat
5 3 (0.40%) MS Visio
6 2 (0.27%) Adobe Illustrator
6 2 (0.27%) InDesign
6 2 (0.27%) SOLIDWORKS
7 1 (0.13%) Adobe Creative Suite
7 1 (0.13%) AutoCAD
7 1 (0.13%) MS Project
7 1 (0.13%) Photoshop
7 1 (0.13%) Spreadsheet
Business Applications
1 10 (1.33%) RMDS
2 8 (1.07%) Dynamics CRM
3 6 (0.80%) Eikon
4 4 (0.53%) Remedy ITSM
5 1 (0.13%) Dynamics AX
5 1 (0.13%) Dynamics GP
Cloud Services
1 116 (15.45%) Office 365
2 17 (2.26%) Microsoft Azure
2 17 (2.26%) Yammer
3 16 (2.13%) OneDrive
4 12 (1.60%) Azure Active Directory
5 2 (0.27%) Google Apps
5 2 (0.27%) Google Drive
6 1 (0.13%) Adobe Creative Cloud
6 1 (0.13%) Mimecast
6 1 (0.13%) SaaS
Communications & Networking
1 59 (7.86%) TCP/IP
2 48 (6.39%) DHCP
3 47 (6.26%) DNS
4 46 (6.13%) LAN
4 46 (6.13%) WAN
5 35 (4.66%) Firewall
6 27 (3.60%) VPN
7 26 (3.46%) Internet
8 22 (2.93%) Skype
8 22 (2.93%) Wireless
9 20 (2.66%) VoIP
9 20 (2.66%) Wi-Fi
10 14 (1.86%) Remote Desktop
11 13 (1.73%) SAN
12 11 (1.46%) 3G
12 11 (1.46%) Intranet
12 11 (1.46%) Network Security
13 10 (1.33%) IP Telephony
14 7 (0.93%) VLAN
15 6 (0.80%) Cisco IOS
Database & Business Intelligence
1 34 (4.53%) SQL Server
2 6 (0.80%) SQL Server 2012
3 3 (0.40%) QlikView
3 3 (0.40%) SAP BI
3 3 (0.40%) SQL Server 2008
4 2 (0.27%) EDRMS
5 1 (0.13%) Oracle Database
5 1 (0.13%) SQL Server 2000
5 1 (0.13%) SQL Server 2005
5 1 (0.13%) SQL Server 2014
Development Applications
1 2 (0.27%) JIRA
2 1 (0.13%) ClearCase
2 1 (0.13%) ClearQuest
2 1 (0.13%) Dreamweaver
2 1 (0.13%) MSI
General
1 43 (5.73%) Finance
2 36 (4.79%) Retail
3 18 (2.40%) Banking
4 15 (2.00%) Telecoms
5 13 (1.73%) Front Office
6 12 (1.60%) Legal
7 9 (1.20%) German Language
8 7 (0.93%) Manufacturing
9 6 (0.80%) Automotive
9 6 (0.80%) Retail Banking
10 5 (0.67%) Advertising
10 5 (0.67%) Marketing
11 3 (0.40%) Back Office
11 3 (0.40%) Investment Banking
12 2 (0.27%) Billing
12 2 (0.27%) French Language
12 2 (0.27%) Law
12 2 (0.27%) Local Government
12 2 (0.27%) Pharmaceutical
13 1 (0.13%) Indonesian Language
Libraries, Frameworks & Software Standards
1 10 (1.33%) FIX Protocol
1 10 (1.33%) Rendezvous
2 6 (0.80%) HTML
3 5 (0.67%) CSS
4 2 (0.27%) .NET
4 2 (0.27%) COM
5 1 (0.13%) ADO
5 1 (0.13%) Apache Flex
5 1 (0.13%) CSS3
5 1 (0.13%) J2EE
5 1 (0.13%) JSP
5 1 (0.13%) Middleware
5 1 (0.13%) ODBC
5 1 (0.13%) Web Services
5 1 (0.13%) XML
Miscellaneous
1 61 (8.12%) Blackberry
2 33 (4.39%) Analytical Skills
2 33 (4.39%) Smartphone
3 26 (3.46%) Driving Licence
4 18 (2.40%) iPhone
5 16 (2.13%) iPad
6 15 (2.00%) Fat Client
6 15 (2.00%) NHS
6 15 (2.00%) Thin Client
6 15 (2.00%) Video Conferencing
7 10 (1.33%) Foreign Exchange (FX)
8 9 (1.20%) Management Information System
9 8 (1.07%) Computer Science
9 8 (1.07%) Digital Media
10 7 (0.93%) Data Centre
11 4 (0.53%) EPoS
11 4 (0.53%) Life Science
11 4 (0.53%) SCADA
11 4 (0.53%) Statistics
12 3 (0.40%) Clustering
Operating Systems
1 535 (71.24%) Windows
2 288 (38.35%) Windows 7
3 167 (22.24%) Windows Server
4 98 (13.05%) Windows Server 2008
5 96 (12.78%) Windows 8
6 76 (10.12%) Windows 10
7 74 (9.85%) Windows XP
8 63 (8.39%) Windows Server 2012
9 53 (7.06%) Windows Server 2003
10 35 (4.66%) Mac OS X
11 27 (3.60%) Linux
12 23 (3.06%) Android
13 19 (2.53%) Apple iOS
13 19 (2.53%) Unix
14 10 (1.33%) CentOS
14 10 (1.33%) Mac OS
14 10 (1.33%) Windows Vista
15 7 (0.93%) Ubuntu
16 6 (0.80%) Red Hat Enterprise Linux
16 6 (0.80%) Windows 2000
Processes & Methodologies
1 158 (21.04%) ITIL
2 45 (5.99%) Incident Management
3 42 (5.59%) Service Management
4 37 (4.93%) Problem Management
5 36 (4.79%) Migration
6 20 (2.66%) CRM
6 20 (2.66%) Root Cause Analysis
7 16 (2.13%) Change Management
8 14 (1.86%) ITIL V3
8 14 (1.86%) Service Delivery
9 13 (1.73%) Disaster Recovery
10 12 (1.60%) Asset Management
11 11 (1.46%) ERP
11 11 (1.46%) Software Delivery
12 10 (1.33%) Algorithmic Trading
12 10 (1.33%) Data Protection
12 10 (1.33%) Electronic Trading
12 10 (1.33%) Market Making
13 9 (1.20%) Mobile Device Management
13 9 (1.20%) Release Management
Programming Languages
1 40 (5.33%) SQL
2 10 (1.33%) C
2 10 (1.33%) Java
2 10 (1.33%) Python
3 9 (1.20%) JavaScript
3 9 (1.20%) PHP
3 9 (1.20%) PowerShell
4 3 (0.40%) Shell Script
5 1 (0.13%) C#
5 1 (0.13%) PL/SQL
5 1 (0.13%) VB
5 1 (0.13%) VB6
Qualifications
1 57 (7.59%) Security Cleared
2 37 (4.93%) SC Cleared
3 33 (4.39%) Microsoft Certification
4 27 (3.60%) Degree
5 22 (2.93%) MCP
6 18 (2.40%) ITIL Certification
7 16 (2.13%) Cisco Certification
8 15 (2.00%) BPSS Clearance
8 15 (2.00%) CCNA
8 15 (2.00%) MCSE
9 14 (1.86%) DBS Check
10 7 (0.93%) A+ Certification
11 6 (0.80%) MCDST
12 5 (0.67%) DV Cleared
12 5 (0.67%) MCSA
13 4 (0.53%) MOS
14 3 (0.40%) ITIL Foundation Certificate
14 3 (0.40%) MCITP
15 2 (0.27%) CTC Cleared
15 2 (0.27%) MCTS
Quality Assurance & Compliance
1 69 (9.19%) SLA
2 10 (1.33%) Disclosure Scotland
3 3 (0.40%) HL7
4 1 (0.13%) PCI DSS
System Software
1 401 (53.40%) Active Directory
2 40 (5.33%) XenApp
3 35 (4.66%) VMware Infrastructure
4 23 (3.06%) Hyper-V
5 15 (2.00%) vSphere
6 12 (1.60%) XenDesktop
7 10 (1.33%) Microsoft App-V
8 6 (0.80%) Terminal Services
8 6 (0.80%) Virtual Desktop
9 4 (0.53%) Virtual Machines
9 4 (0.53%) VMware ESXi
10 3 (0.40%) XenServer
11 2 (0.27%) Terminal Server
11 2 (0.27%) Virtual Servers
11 2 (0.27%) VMware ESX
11 2 (0.27%) VMware Server
12 1 (0.13%) BitLocker
12 1 (0.13%) Citrix Presentation Server
12 1 (0.13%) Firmware
12 1 (0.13%) KVM
Systems Management
1 82 (10.92%) SCCM
2 9 (1.20%) Backup Exec
3 7 (0.93%) WSUS
4 6 (0.80%) Systems Management Server (SMS)
5 4 (0.53%) AirWatch
5 4 (0.53%) DameWare
5 4 (0.53%) Norton AntiVirus
5 4 (0.53%) OpenView Configuration Management
5 4 (0.53%) Tivoli Storage Manager
6 3 (0.40%) BMC Marimba
6 3 (0.40%) McAfee ePO
6 3 (0.40%) Microsoft Clustering
6 3 (0.40%) SCOM
7 2 (0.27%) BladeLogic
7 2 (0.27%) HP SIM
7 2 (0.27%) Nagios
7 2 (0.27%) OpenView
7 2 (0.27%) SCOrch
7 2 (0.27%) Symantec Endpoint Protection
7 2 (0.27%) Tivoli
Vendors
1 275 (36.62%) Microsoft
2 102 (13.58%) Citrix
3 88 (11.72%) VMware
4 62 (8.26%) Cisco
5 48 (6.39%) HP
6 35 (4.66%) Lotus
7 31 (4.13%) Apple
8 24 (3.20%) LANDesk
9 20 (2.66%) Oracle
10 19 (2.53%) Dell
11 16 (2.13%) Reuters
12 14 (1.86%) Avaya
13 13 (1.73%) Remedy
14 11 (1.46%) Google
14 11 (1.46%) Symantec
15 10 (1.33%) Currenex
15 10 (1.33%) FXall
15 10 (1.33%) ServiceNow
15 10 (1.33%) ThinPrint
15 10 (1.33%) TIBCO
London
Etech Partners
Rate: Up to £28,000 per annum Pro Rata + Benefits
Posted: 3 days ago
London
Senitor Associates
Rate: £130 - £160 per day
Posted: 3 days ago
Stockport
Real Staffing
Rate: £20000 - £26000 per annum + competitive
Posted: 2 days ago
Exeter, Devon
Opus Recruitment Solutions Ltd
Rate: £80 - £110 per day
Posted: 5 days ago
Leeds, West Yorkshire
Vantage Recruitment Solutions Ltd
Rate: From £90 to £130 per day
Posted: 3 days ago
South West London
Lennon Wright
Rate: From £150 to £200 per day
Posted: 4 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £12.00 per hour
Posted: 5 days ago
London
Austin Fraser
Rate: £140 - £160 per day
Posted: 6 days ago
London
Refreshing Recruitment
Rate: £210 per day
Posted: 3 days ago
Warwick, Warwickshire
Opus Recruitment Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Posted: 6 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago
South East London
Linkpoint Resources
Rate: From £27,000 to £27,000 per annum Temp to Perm - Long Term
Posted: 5 days ago
London
Nigel Frank International
Posted: 5 days ago