The statistics below represent IT contracts advertised across the England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Second Line Support
UK / England
Rank 283 312 238
Rank change year-on-year
+29 -74
Contract jobs requiring a 2nd Line Support 319 335 452
As % of all contract IT jobs located in England 0.76% 0.71% 0.95%
As % of the Job Titles category 0.81% 0.75% 1.00%
Number of daily rates quoted 173 168 182
Median daily rate £165 £175 £165
Median daily rate % change year-on-year
-5.71% +6.06%
90% offered a daily rate of more than £110 £122 £110
10% offered a daily rate of more than £225 £290 £275
UK excluding London median daily rate £151 £150 £160
% change year-on-year
+0.83% -6.25%
Number of hourly rates quoted 63 90 129
Median hourly rate £16.00 £15.00 £15.00
Median hourly rate % change year-on-year
+6.66% -
90% offered a hourly rate of more than £12.50 £11.45 £12.00
10% offered a hourly rate of more than £22.50 £21.05 £21.50
UK excluding London median hourly rate £15.00 £15.50 £14.50
% change year-on-year
-3.22% +6.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39601 44590 45082
As % of all contract IT jobs located in England 94.66% 95.07% 94.81%
Number of daily rates quoted 25970 29094 28268
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £255 £263 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1416 1498 1792
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £49.50 £41.00
UK excluding London median hourly rate £17.50 £18.00 £16.74
% change year-on-year
-2.77% +7.55%

2nd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in England

2nd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the England region.

2nd Line Support Daily Rate Trend in England

2nd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 20 February 2017.

2nd Line Support Daily Rate Histogram in England

2nd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the England region.

2nd Line Support Hourly Rate Trend in England

2nd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 20 February 2017.

2nd Line Support Hourly Rate Histogram in England

2nd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the England region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -16 105 £165 -12.00% 40
South East +12 72 £160 -8.57% 26
South West +8 26 £113 -10.00% 6
East of England -7 25 £130 -40.57% 7
North West +17 22 £125 -16.66% 13
North East +2 21 £215 +34.37% 1
West Midlands +5 18 £135 -10.00% 8
Yorkshire +8 15 £173 +32.69% 10
East Midlands +4 15 £173 -39.47% 11
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 February 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support in the job title.

1 555 (76.98%) Windows
2 417 (57.84%) Active Directory
3 327 (45.35%) Windows 7
4 287 (39.81%) Microsoft
5 221 (30.65%) MS Office
6 169 (23.44%) ITIL
7 155 (21.50%) Windows Server
8 140 (19.42%) MS Excel
9 119 (16.50%) Office 365
10 117 (16.23%) Windows 10
11 108 (14.98%) VMware
12 104 (14.42%) MS Exchange
13 102 (14.15%) Citrix
14 98 (13.59%) Windows Server 2008
15 90 (12.48%) SCCM
16 88 (12.21%) SLA
17 74 (10.26%) Cisco
18 73 (10.12%) Windows 8
19 70 (9.71%) TCP/IP
20 68 (9.43%) Windows XP
21 66 (9.15%) Blackberry
22 65 (9.02%) Windows Server 2003
22 65 (9.02%) Security Cleared
23 61 (8.46%) VMware Infrastructure
23 61 (8.46%) DNS
23 61 (8.46%) LAN
24 56 (7.77%) DHCP
24 56 (7.77%) Windows Server 2012
25 55 (7.63%) Apple
26 54 (7.49%) WAN

2nd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (14.42%) MS Exchange
2 44 (6.10%) Exchange Server 2010
3 29 (4.02%) Skype for Business
4 28 (3.88%) SharePoint
5 25 (3.47%) Blackberry Enterprise Server
6 24 (3.33%) IBM Notes
7 22 (3.05%) Exchange Server 2007
8 20 (2.77%) Exchange Server 2013
9 12 (1.66%) Exchange Server 2003
10 9 (1.25%) IIS
11 4 (0.55%) WebSphere
12 3 (0.42%) CMS
13 1 (0.14%) Moodle
13 1 (0.14%) Office Communications Server
13 1 (0.14%) SharePoint 2010
13 1 (0.14%) SharePoint 2013
13 1 (0.14%) SharePoint Server
Applications
1 221 (30.65%) MS Office
2 140 (19.42%) MS Excel
3 12 (1.66%) MS PowerPoint
4 2 (0.28%) MS Visio
5 1 (0.14%) Acrobat
5 1 (0.14%) Adobe Creative Suite
Business Applications
1 13 (1.80%) Eikon
2 7 (0.97%) RMDS
3 5 (0.69%) Dynamics CRM
4 3 (0.42%) Dynamics NAV
5 1 (0.14%) Hyperion Planning
5 1 (0.14%) Lorenzo
5 1 (0.14%) Oracle 11i
5 1 (0.14%) Oracle Cash Management
5 1 (0.14%) Oracle EBS
5 1 (0.14%) Oracle EBS R12
5 1 (0.14%) Oracle Financials
5 1 (0.14%) Oracle General Ledger
5 1 (0.14%) Oracle iProcurement
5 1 (0.14%) Oracle Payables
5 1 (0.14%) Oracle Receivables
5 1 (0.14%) Payment Gateway
5 1 (0.14%) Remedy ITSM
5 1 (0.14%) Visualfiles
Cloud Services
1 119 (16.50%) Office 365
2 12 (1.66%) Microsoft Azure
2 12 (1.66%) OneDrive
3 6 (0.83%) Azure Active Directory
3 6 (0.83%) Yammer
4 2 (0.28%) IaaS
4 2 (0.28%) PaaS
4 2 (0.28%) SaaS
5 1 (0.14%) Cloud Computing
5 1 (0.14%) GitHub
5 1 (0.14%) Mimecast
Communications & Networking
1 70 (9.71%) TCP/IP
2 61 (8.46%) DNS
2 61 (8.46%) LAN
3 56 (7.77%) DHCP
4 54 (7.49%) WAN
5 42 (5.83%) VPN
5 42 (5.83%) Wireless
6 36 (4.99%) Firewall
7 20 (2.77%) Internet
8 19 (2.64%) VoIP
9 17 (2.36%) Remote Desktop
9 17 (2.36%) Wi-Fi
10 15 (2.08%) Skype
11 9 (1.25%) 3G
11 9 (1.25%) SAN
12 7 (0.97%) Network Security
13 6 (0.83%) Ethernet
13 6 (0.83%) IP Telephony
13 6 (0.83%) PBX
14 5 (0.69%) Broadband
Database & Business Intelligence
1 24 (3.33%) SQL Server
2 6 (0.83%) SQL Server 2005
3 5 (0.69%) SQL Server 2012
4 3 (0.42%) Crystal Reports
4 3 (0.42%) Oracle Database
4 3 (0.42%) SQL Server 2008
5 2 (0.28%) BusinessObjects
5 2 (0.28%) MS Access
6 1 (0.14%) BusinessObjects Business Intelligence
6 1 (0.14%) BusinessObjects XI
6 1 (0.14%) Electronic Patient Records
6 1 (0.14%) Essbase
6 1 (0.14%) InterSystems Cache
6 1 (0.14%) Oracle Database 10g
6 1 (0.14%) Oracle Database 11g
6 1 (0.14%) SQL Server 2000
Development Applications
1 4 (0.55%) JIRA
2 1 (0.14%) Jenkins
2 1 (0.14%) Sonatype Nexus
General
1 42 (5.83%) Retail
2 40 (5.55%) Finance
3 34 (4.72%) Banking
4 21 (2.91%) Telecoms
5 19 (2.64%) Legal
6 18 (2.50%) Law
7 15 (2.08%) Retail Banking
8 7 (0.97%) Front Office
8 7 (0.97%) Local Government
9 6 (0.83%) Advertising
10 5 (0.69%) Back Office
10 5 (0.69%) Investment Banking
11 4 (0.55%) Manufacturing
12 2 (0.28%) Electronics
12 2 (0.28%) Games
12 2 (0.28%) Private Banking
13 1 (0.14%) Dutch Language
13 1 (0.14%) French Language
13 1 (0.14%) German Language
13 1 (0.14%) Marketing
Libraries, Frameworks & Software Standards
1 7 (0.97%) FIX Protocol
1 7 (0.97%) Rendezvous
2 2 (0.28%) HTML
3 1 (0.14%) .NET
3 1 (0.14%) ADO
3 1 (0.14%) CSS
3 1 (0.14%) Hibernate
3 1 (0.14%) Java EE
3 1 (0.14%) JSF
3 1 (0.14%) JSP
3 1 (0.14%) MSMQ
3 1 (0.14%) Software Packaging
3 1 (0.14%) Spring
3 1 (0.14%) Struts
3 1 (0.14%) WAP
3 1 (0.14%) Web Services
3 1 (0.14%) XML
3 1 (0.14%) XSL
3 1 (0.14%) XSLT
3 1 (0.14%) X-Windows
Miscellaneous
1 66 (9.15%) Blackberry
2 42 (5.83%) Smartphone
3 35 (4.85%) Analytical Skills
4 29 (4.02%) Driving Licence
5 26 (3.61%) iPhone
6 21 (2.91%) iPad
7 15 (2.08%) Video Conferencing
8 10 (1.39%) Data Centre
8 10 (1.39%) Fat Client
8 10 (1.39%) RSA SecurID
8 10 (1.39%) Thin Client
9 9 (1.25%) Management Information System
10 7 (0.97%) BYOD
10 7 (0.97%) Foreign Exchange (FX)
11 6 (0.83%) Clustering
11 6 (0.83%) Computer Science
11 6 (0.83%) NHS
12 5 (0.69%) EPoS
13 3 (0.42%) Life Science
13 3 (0.42%) Virtual Team
Operating Systems
1 555 (76.98%) Windows
2 327 (45.35%) Windows 7
3 155 (21.50%) Windows Server
4 117 (16.23%) Windows 10
5 98 (13.59%) Windows Server 2008
6 73 (10.12%) Windows 8
7 68 (9.43%) Windows XP
8 65 (9.02%) Windows Server 2003
9 56 (7.77%) Windows Server 2012
10 38 (5.27%) Mac OS X
11 32 (4.44%) Android
12 21 (2.91%) Linux
13 16 (2.22%) Apple iOS
13 16 (2.22%) Mac OS
14 15 (2.08%) Unix
15 9 (1.25%) Windows Vista
16 7 (0.97%) Windows 2000
17 4 (0.55%) AIX
18 3 (0.42%) Red Hat Enterprise Linux
19 2 (0.28%) Windows Phone
Processes & Methodologies
1 169 (23.44%) ITIL
2 35 (4.85%) Incident Management
3 34 (4.72%) Problem Management
4 31 (4.30%) Migration
5 27 (3.74%) Service Management
6 26 (3.61%) Change Management
7 23 (3.19%) Asset Management
8 22 (3.05%) Service Delivery
9 21 (2.91%) ITIL V3
10 19 (2.64%) Root Cause Analysis
11 13 (1.80%) Mobile Device Management
12 11 (1.53%) Information Security
12 11 (1.53%) ITSM
13 10 (1.39%) Release Management
13 10 (1.39%) Software Deployment
14 8 (1.11%) Change Control
14 8 (1.11%) Disaster Recovery
14 8 (1.11%) Software Delivery
15 7 (0.97%) CRM
15 7 (0.97%) Fault Analysis
Programming Languages
1 32 (4.44%) SQL
2 10 (1.39%) PowerShell
3 7 (0.97%) C
3 7 (0.97%) Python
4 5 (0.69%) PL/SQL
5 3 (0.42%) Java
5 3 (0.42%) PHP
5 3 (0.42%) VBScript
6 2 (0.28%) C#
6 2 (0.28%) JavaScript
6 2 (0.28%) VB
6 2 (0.28%) VB6
7 1 (0.14%) Shell Script
Qualifications
1 65 (9.02%) Security Cleared
2 44 (6.10%) Microsoft Certification
3 39 (5.41%) SC Cleared
4 27 (3.74%) ITIL Certification
5 25 (3.47%) Cisco Certification
6 23 (3.19%) MCSE
7 22 (3.05%) CCNA
8 21 (2.91%) Degree
9 20 (2.77%) MCP
10 18 (2.50%) DBS Check
11 7 (0.97%) MCSA
12 6 (0.83%) DV Cleared
13 5 (0.69%) A+ Certification
14 4 (0.55%) HNC
15 3 (0.42%) VMware Certified Professional (VCP)
16 2 (0.28%) CCNP
16 2 (0.28%) ITIL Foundation Certificate
16 2 (0.28%) MCDST
16 2 (0.28%) Network+ Certification
17 1 (0.14%) Server+ Certification
Quality Assurance & Compliance
1 88 (12.21%) SLA
2 3 (0.42%) QA
3 1 (0.14%) DICOM
3 1 (0.14%) Disclosure Scotland
3 1 (0.14%) HL7
System Software
1 417 (57.84%) Active Directory
2 61 (8.46%) VMware Infrastructure
3 30 (4.16%) XenApp
4 22 (3.05%) vSphere
5 21 (2.91%) Hyper-V
6 15 (2.08%) Microsoft App-V
6 15 (2.08%) Virtual Desktop
7 10 (1.39%) XenDesktop
8 8 (1.11%) Terminal Services
9 7 (0.97%) Firmware
10 4 (0.55%) BitLocker
10 4 (0.55%) Terminal Server
11 2 (0.28%) NFS
11 2 (0.28%) Virtual Machines
11 2 (0.28%) VMware ESXi
11 2 (0.28%) XenServer
12 1 (0.14%) Oracle RAC
12 1 (0.14%) VMware ESX
12 1 (0.14%) VMware Server
12 1 (0.14%) VMware Workstation
Systems Management
1 90 (12.48%) SCCM
2 7 (0.97%) AirWatch
2 7 (0.97%) EdgeSight
2 7 (0.97%) Tivoli Storage Manager
3 6 (0.83%) Systems Management Server (SMS)
4 5 (0.69%) SafeCom
5 3 (0.42%) OpenView Configuration Management
6 2 (0.28%) Backup Exec
6 2 (0.28%) DameWare
6 2 (0.28%) Nagios
6 2 (0.28%) NetBackup
6 2 (0.28%) WSUS
7 1 (0.14%) BladeLogic
7 1 (0.14%) BMC Marimba
7 1 (0.14%) ITRS Geneos
7 1 (0.14%) Jamf Pro
7 1 (0.14%) SCOM
7 1 (0.14%) SCOrch
7 1 (0.14%) ServiceCenter
7 1 (0.14%) Symantec Endpoint Protection
Vendors
1 287 (39.81%) Microsoft
2 108 (14.98%) VMware
3 102 (14.15%) Citrix
4 74 (10.26%) Cisco
5 55 (7.63%) Apple
6 51 (7.07%) HP
7 25 (3.47%) Lotus
8 23 (3.19%) Dell
8 23 (3.19%) Reuters
9 20 (2.77%) LANDesk
10 19 (2.64%) Bloomberg
11 16 (2.22%) Oracle
12 11 (1.53%) Google
13 10 (1.39%) Remedy
13 10 (1.39%) Toshiba
14 9 (1.25%) AppSense
14 9 (1.25%) Avaya
14 9 (1.25%) Intel Security
14 9 (1.25%) Sophos
15 7 (0.97%) TIBCO
Bournemouth, Dorset
Austin Fraser
Rate: £140 - £160 per day
Posted: 6 hours ago
Central London / West End
Lennon Wright
Posted: 3 days ago
Telford, Shropshire
Oscar
Rate: £10 - £12 per hour
Posted: 6 days ago
London
Marcus Donald People
Rate: £180 - £200 per day
Posted: 6 days ago
London
Marcus Donald People
Rate: £125 - £150 per hour
Posted: 3 days ago
London
Marcus Donald People
Rate: £150 - £170 per day
Posted: 4 days ago
Wakefield, West Yorkshire
Senitor Associates
Rate: £10 - £15 per hour
Posted: 6 days ago
Cheltenham, Gloucestershire
Networkers
Rate: £11 - £17 per hour
Posted: 6 days ago
Manchester, Lancashire
Senitor Associates
Rate: £14 - £18 per hour
Posted: 6 days ago
Central London
OHO Group Ltd.
Rate: £150 - £200 per day
Posted: 4 days ago
City, London
Oho Group Ltd.
Rate: £150 - £200 per day
Posted: 4 days ago
Chertsey, Surrey
Nationwide People Ltd
Rate: £10 - £14 Per Hour
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £150 - £180 per day
Posted: 6 days ago
Surrey
TEKsystems
Rate: £295 - £425 per day
Posted: 4 days ago
Gloucester, Gloucestershire
Proactive Appointments
Rate: £200 - £230 per day
Posted: 5 days ago