The statistics below represent IT contracts advertised across the England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support
UK / England
Rank 268 268 223
Rank change year-on-year
0 -45
Contract jobs requiring a 2nd Line Support 338 380 471
As % of all contract IT jobs located in England 0.82% 0.82% 1.01%
As % of the Job Titles category 0.86% 0.86% 1.07%
Number of daily rates quoted 182 195 218
Median daily rate £170 £168 £170
Median daily rate % change year-on-year
+1.49% -1.47%
90% offered a daily rate of more than £121 £120 £110
10% offered a daily rate of more than £234 £300 £273
UK excluding London median daily rate £165 £160 £170
% change year-on-year
+3.12% -5.88%
Number of hourly rates quoted 61 99 135
Median hourly rate £17.00 £15.85 £14.50
Median hourly rate % change year-on-year
+7.25% +9.31%
90% offered a hourly rate of more than £11.00 £11.00 £11.14
10% offered a hourly rate of more than £23.00 £21.50 £20.90
UK excluding London median hourly rate £17.00 £16.00 £14.25
% change year-on-year
+6.25% +12.28%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39269 44133 43974
As % of all contract IT jobs located in England 94.71% 94.89% 94.67%
Number of daily rates quoted 25773 28481 28114
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1341 1605 1770
Median hourly rate £18.75 £17.50 £16.50
Median hourly rate % change year-on-year
+7.12% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

2nd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in England

2nd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the England region.

2nd Line Support Daily Rate Trend in England

2nd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 20 January 2017.

2nd Line Support Daily Rate Histogram in England

2nd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the England region.

2nd Line Support Hourly Rate Trend in England

2nd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 20 January 2017.

2nd Line Support Hourly Rate Histogram in England

2nd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the England region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 117 £175 +7.69% 27
South East -2 59 £170 -2.85% 32
South West +22 38 £160 +8.47% 5
East of England -5 29 £138 -38.88% 14
North West +27 25 £150 - 6
North East +4 24 £214 - 3
East Midlands -6 15 £160 - 1
Yorkshire -8 15 £170 +30.76% 12
West Midlands -13 15 £150 +3.44% 6
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 January 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support in the job title.

1 566 (76.28%) Windows
2 417 (56.20%) Active Directory
3 322 (43.40%) Windows 7
4 290 (39.08%) Microsoft
5 227 (30.59%) MS Office
6 174 (23.45%) ITIL
7 152 (20.49%) Windows Server
8 149 (20.08%) MS Excel
9 111 (14.96%) Office 365
10 108 (14.56%) MS Exchange
11 107 (14.42%) Windows 10
12 105 (14.15%) VMware
13 94 (12.67%) Citrix
14 91 (12.26%) Windows Server 2008
15 88 (11.86%) SCCM
16 85 (11.46%) SLA
17 82 (11.05%) Blackberry
18 78 (10.51%) Windows XP
19 72 (9.70%) Windows 8
20 71 (9.57%) TCP/IP
21 70 (9.43%) Cisco
22 68 (9.16%) Windows Server 2003
23 66 (8.89%) Security Cleared
24 62 (8.36%) DNS
25 59 (7.95%) DHCP
26 56 (7.55%) Windows Server 2012
27 55 (7.41%) VMware Infrastructure
28 53 (7.14%) LAN
29 51 (6.87%) Retail
30 50 (6.74%) Apple

2nd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 108 (14.56%) MS Exchange
2 44 (5.93%) Exchange Server 2010
3 33 (4.45%) Skype for Business
4 30 (4.04%) IBM Notes
5 29 (3.91%) SharePoint
6 25 (3.37%) Exchange Server 2007
7 21 (2.83%) Blackberry Enterprise Server
8 20 (2.70%) Exchange Server 2013
9 14 (1.89%) Exchange Server 2003
10 7 (0.94%) IIS
11 4 (0.54%) CMS
11 4 (0.54%) WebSphere
12 3 (0.40%) SharePoint 2010
12 3 (0.40%) SharePoint 2013
13 1 (0.13%) Apache
13 1 (0.13%) Moodle
13 1 (0.13%) Office Communications Server
Applications
1 227 (30.59%) MS Office
2 149 (20.08%) MS Excel
3 11 (1.48%) MS PowerPoint
4 2 (0.27%) Acrobat
5 1 (0.13%) Adobe Illustrator
5 1 (0.13%) InDesign
5 1 (0.13%) MS Visio
5 1 (0.13%) SOLIDWORKS
Business Applications
1 16 (2.16%) Eikon
2 10 (1.35%) RMDS
3 7 (0.94%) Dynamics CRM
4 1 (0.13%) Hyperion Planning
4 1 (0.13%) Lorenzo
4 1 (0.13%) Oracle 11i
4 1 (0.13%) Oracle Cash Management
4 1 (0.13%) Oracle EBS
4 1 (0.13%) Oracle EBS R12
4 1 (0.13%) Oracle Financials
4 1 (0.13%) Oracle General Ledger
4 1 (0.13%) Oracle iProcurement
4 1 (0.13%) Oracle Payables
4 1 (0.13%) Oracle Receivables
4 1 (0.13%) Payment Gateway
4 1 (0.13%) Remedy ITSM
4 1 (0.13%) Visualfiles
Cloud Services
1 111 (14.96%) Office 365
2 16 (2.16%) OneDrive
3 12 (1.62%) Microsoft Azure
4 11 (1.48%) Yammer
5 9 (1.21%) Azure Active Directory
6 2 (0.27%) IaaS
6 2 (0.27%) PaaS
6 2 (0.27%) SaaS
7 1 (0.13%) Cloud Computing
7 1 (0.13%) GitHub
7 1 (0.13%) Google Drive
7 1 (0.13%) Mimecast
Communications & Networking
1 71 (9.57%) TCP/IP
2 62 (8.36%) DNS
3 59 (7.95%) DHCP
4 53 (7.14%) LAN
5 47 (6.33%) WAN
6 39 (5.26%) VPN
7 36 (4.85%) Wireless
8 33 (4.45%) Firewall
9 22 (2.96%) Internet
10 20 (2.70%) VoIP
11 18 (2.43%) Skype
12 17 (2.29%) Wi-Fi
13 15 (2.02%) Remote Desktop
14 12 (1.62%) SAN
15 8 (1.08%) 3G
15 8 (1.08%) IP Telephony
15 8 (1.08%) Network Security
16 7 (0.94%) Ethernet
17 6 (0.81%) Broadband
17 6 (0.81%) Cisco IOS
Database & Business Intelligence
1 27 (3.64%) SQL Server
2 5 (0.67%) SQL Server 2012
3 3 (0.40%) Crystal Reports
3 3 (0.40%) SQL Server 2005
4 2 (0.27%) BusinessObjects
4 2 (0.27%) BusinessObjects Business Intelligence
4 2 (0.27%) MS Access
4 2 (0.27%) Oracle Database
4 2 (0.27%) SQL Server 2008
5 1 (0.13%) BusinessObjects XI
5 1 (0.13%) Electronic Patient Records
5 1 (0.13%) Essbase
5 1 (0.13%) InterSystems Cache
5 1 (0.13%) Oracle Database 10g
5 1 (0.13%) Oracle Database 11g
5 1 (0.13%) SQL Server 2000
Development Applications
1 3 (0.40%) JIRA
2 1 (0.13%) ClearCase
2 1 (0.13%) Jenkins
2 1 (0.13%) Sonatype Nexus
General
1 51 (6.87%) Retail
2 41 (5.53%) Finance
3 34 (4.58%) Banking
4 22 (2.96%) Telecoms
5 21 (2.83%) Legal
6 18 (2.43%) Law
6 18 (2.43%) Retail Banking
7 10 (1.35%) Front Office
8 9 (1.21%) Local Government
9 7 (0.94%) Advertising
10 6 (0.81%) Back Office
11 4 (0.54%) German Language
11 4 (0.54%) Investment Banking
12 3 (0.40%) Automotive
13 2 (0.27%) Electronics
13 2 (0.27%) Games
13 2 (0.27%) Manufacturing
13 2 (0.27%) Pharmaceutical
13 2 (0.27%) Private Banking
14 1 (0.13%) Billing
Libraries, Frameworks & Software Standards
1 10 (1.35%) FIX Protocol
1 10 (1.35%) Rendezvous
2 3 (0.40%) HTML
3 2 (0.27%) ADO
3 2 (0.27%) CSS
4 1 (0.13%) .NET
4 1 (0.13%) Hibernate
4 1 (0.13%) Java EE
4 1 (0.13%) JSF
4 1 (0.13%) JSP
4 1 (0.13%) MSMQ
4 1 (0.13%) Software Packaging
4 1 (0.13%) Spring
4 1 (0.13%) Struts
4 1 (0.13%) Web Services
4 1 (0.13%) XML
4 1 (0.13%) XSL
4 1 (0.13%) XSLT
4 1 (0.13%) X-Windows
Miscellaneous
1 82 (11.05%) Blackberry
2 39 (5.26%) Smartphone
3 35 (4.72%) Driving Licence
4 33 (4.45%) Analytical Skills
5 30 (4.04%) iPhone
6 23 (3.10%) iPad
7 17 (2.29%) Video Conferencing
8 11 (1.48%) Data Centre
9 10 (1.35%) Foreign Exchange (FX)
10 9 (1.21%) Fat Client
10 9 (1.21%) Thin Client
11 8 (1.08%) BYOD
11 8 (1.08%) Management Information System
12 7 (0.94%) NHS
12 7 (0.94%) RSA SecurID
13 6 (0.81%) EPoS
14 5 (0.67%) Clustering
15 4 (0.54%) Computer Science
15 4 (0.54%) SCADA
16 3 (0.40%) Virtual Team
Operating Systems
1 566 (76.28%) Windows
2 322 (43.40%) Windows 7
3 152 (20.49%) Windows Server
4 107 (14.42%) Windows 10
5 91 (12.26%) Windows Server 2008
6 78 (10.51%) Windows XP
7 72 (9.70%) Windows 8
8 68 (9.16%) Windows Server 2003
9 56 (7.55%) Windows Server 2012
10 39 (5.26%) Mac OS X
11 31 (4.18%) Android
12 25 (3.37%) Linux
13 21 (2.83%) Apple iOS
14 19 (2.56%) Unix
15 18 (2.43%) Mac OS
16 10 (1.35%) Windows Vista
17 8 (1.08%) Windows 2000
18 5 (0.67%) AIX
18 5 (0.67%) CentOS
19 3 (0.40%) Red Hat Enterprise Linux
Processes & Methodologies
1 174 (23.45%) ITIL
2 40 (5.39%) Migration
3 39 (5.26%) Problem Management
4 38 (5.12%) Incident Management
5 35 (4.72%) Service Management
6 27 (3.64%) Change Management
7 24 (3.23%) Asset Management
8 23 (3.10%) Service Delivery
9 18 (2.43%) Root Cause Analysis
10 16 (2.16%) ITIL V3
11 13 (1.75%) Mobile Device Management
12 12 (1.62%) ITSM
13 10 (1.35%) Algorithmic Trading
13 10 (1.35%) CRM
13 10 (1.35%) Disaster Recovery
13 10 (1.35%) Electronic Trading
13 10 (1.35%) Information Security
13 10 (1.35%) Market Making
13 10 (1.35%) Release Management
13 10 (1.35%) Software Deployment
Programming Languages
1 39 (5.26%) SQL
2 11 (1.48%) PowerShell
3 10 (1.35%) Python
4 9 (1.21%) C
5 5 (0.67%) PL/SQL
6 4 (0.54%) Java
7 3 (0.40%) PHP
7 3 (0.40%) VBScript
8 2 (0.27%) C#
8 2 (0.27%) JavaScript
8 2 (0.27%) VB
8 2 (0.27%) VB6
9 1 (0.13%) Shell Script
Qualifications
1 66 (8.89%) Security Cleared
2 37 (4.99%) SC Cleared
3 33 (4.45%) Microsoft Certification
4 25 (3.37%) ITIL Certification
5 24 (3.23%) Degree
6 20 (2.70%) DBS Check
7 17 (2.29%) MCP
8 16 (2.16%) MCSE
9 15 (2.02%) Cisco Certification
10 12 (1.62%) CCNA
11 7 (0.94%) DV Cleared
12 6 (0.81%) MCSA
13 4 (0.54%) A+ Certification
13 4 (0.54%) HNC
14 3 (0.40%) MOS
15 2 (0.27%) BPSS Clearance
15 2 (0.27%) MCITP
16 1 (0.13%) CompTIA Security+
16 1 (0.13%) ITIL Foundation Certificate
16 1 (0.13%) MCDST
Quality Assurance & Compliance
1 85 (11.46%) SLA
2 2 (0.27%) Disclosure Scotland
2 2 (0.27%) HL7
2 2 (0.27%) QA
3 1 (0.13%) DICOM
System Software
1 417 (56.20%) Active Directory
2 55 (7.41%) VMware Infrastructure
3 28 (3.77%) XenApp
4 24 (3.23%) Hyper-V
5 20 (2.70%) vSphere
6 14 (1.89%) Virtual Desktop
7 13 (1.75%) Microsoft App-V
8 8 (1.08%) XenDesktop
9 6 (0.81%) Terminal Services
10 5 (0.67%) Firmware
11 4 (0.54%) BitLocker
12 3 (0.40%) Virtual Machines
12 3 (0.40%) XenServer
13 2 (0.27%) NFS
13 2 (0.27%) Terminal Server
13 2 (0.27%) Virtual Servers
13 2 (0.27%) VMware ESXi
13 2 (0.27%) VMware Server
14 1 (0.13%) Citrix Presentation Server
14 1 (0.13%) VMware Workstation
Systems Management
1 88 (11.86%) SCCM
2 8 (1.08%) AirWatch
3 6 (0.81%) SafeCom
3 6 (0.81%) Systems Management Server (SMS)
4 5 (0.67%) EdgeSight
4 5 (0.67%) OpenView Configuration Management
4 5 (0.67%) Tivoli Storage Manager
5 3 (0.40%) Backup Exec
5 3 (0.40%) Nagios
6 2 (0.27%) BladeLogic
6 2 (0.27%) Casper Suite
6 2 (0.27%) DameWare
6 2 (0.27%) Grafana
6 2 (0.27%) WSUS
7 1 (0.13%) BMC Marimba
7 1 (0.13%) Microsoft Data Protection Manager
7 1 (0.13%) ServiceCenter
7 1 (0.13%) SmoothWall
7 1 (0.13%) ThinApp
7 1 (0.13%) XenMobile
Vendors
1 290 (39.08%) Microsoft
2 105 (14.15%) VMware
3 94 (12.67%) Citrix
4 70 (9.43%) Cisco
5 50 (6.74%) Apple
6 49 (6.60%) HP
7 31 (4.18%) Lotus
8 29 (3.91%) Reuters
9 22 (2.96%) Bloomberg
9 22 (2.96%) Dell
9 22 (2.96%) LANDesk
10 19 (2.56%) Oracle
11 13 (1.75%) Avaya
12 11 (1.48%) Intel Security
13 10 (1.35%) Currenex
13 10 (1.35%) FXall
13 10 (1.35%) Sophos
13 10 (1.35%) TIBCO
14 9 (1.21%) AppSense
14 9 (1.21%) Toshiba
Liss, Hampshire
Oscar
Rate: £13 - £15 per hour
Posted: 7 hours ago
London
Marcus Donald People
Rate: £140 - £180 per day
Posted: 5 hours ago
Brighton, East Sussex
Lorien Resourcing
Rate: £10 - £12 per annum
Posted: 4 hours ago
Halifax, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.50 per hour
Posted: 2 days ago
Buckinghamshire
Graham Matthews
Rate: Up to £130 per day
Posted: 2 days ago
Abingdon, Oxfordshire
VIQU
Rate: £80 - 110 per day + Benefits
Posted: 2 days ago
London
Refreshing Recruitment
Rate: £200 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Xist4 IT Recruitment
Rate: £15-20/hour
Posted: 4 days ago
City, London
Sanderson
Rate: £250 - £350 per day
Posted: 8 days ago
Great Abington, Cambridgeshire
XIST4 IT Recruitment
Rate: £15-20/hour
Posted: 10 days ago