The statistics below represent IT contracts advertised across the England region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 301 215 189
Rank change year-on-year
-86 -26
Contract jobs requiring a 2nd Line Support 372 543 572
As % of all contract IT jobs located in England 0.75% 1.08% 1.17%
As % of the Job Titles category 0.79% 1.14% 1.24%
Number of daily rates quoted 199 218 232
Median daily rate £163 £165 £150
Median daily rate % change year-on-year
-1.51% +10.00%
90% offered a daily rate of more than £119 £115 £117
10% offered a daily rate of more than £231 £265 £238
UK excluding London median daily rate £150 £165 £150
% change year-on-year
-9.09% +10.00%
Number of hourly rates quoted 81 200 192
Median hourly rate £15.00 £16.00 £15.00
Median hourly rate % change year-on-year
-6.25% +6.66%
90% offered a hourly rate of more than £12.50 £11.97 £11.50
10% offered a hourly rate of more than £21.75 £21.55 £22.00
UK excluding London median hourly rate £15.00 £15.00 £14.00
% change year-on-year
- +7.14%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47023 47467 46270
As % of all contract IT jobs located in England 94.91% 94.81% 94.92%
Number of daily rates quoted 31062 30430 28861
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £398 £370 £350
% change year-on-year
+7.43% +5.71%
Number of hourly rates quoted 1390 1810 1901
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.55 £40.00 £39.10
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in England

2nd Line Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the England region.

2nd Line Support Daily Rate Trend in England

2nd Line Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 27 June 2016.

2nd Line Support Daily Rate Histogram in England

2nd Line Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the England region.

2nd Line Support Hourly Rate Trend in England

2nd Line Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the England region over the 3 months to 27 June 2016.

2nd Line Support Hourly Rate Histogram in England

2nd Line Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the England region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -38 133 £163 +0.77% 27
South East -28 75 £150 -11.76% 25
South West -7 49 £140 - 10
East of England +3 30 £170 -10.52% 6
West Midlands -30 24 £175 +21.52% 7
North West -37 23 £240 +37.14% 18
North East -53 22 £223 +47.84%
Yorkshire -31 12 £125 -37.50% 7
East Midlands -11 4 £149 -49.57% 3
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 June 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support in the job title.

1 521 (71.86%) Windows
2 398 (54.90%) Active Directory
3 288 (39.72%) Windows 7
4 259 (35.72%) Microsoft
5 199 (27.45%) MS Office
6 169 (23.31%) Windows Server
7 149 (20.55%) ITIL
8 129 (17.79%) MS Excel
9 123 (16.97%) Citrix
10 100 (13.79%) Windows Server 2008
11 90 (12.41%) Windows 8
12 84 (11.59%) MS Exchange
13 81 (11.17%) VMware
14 73 (10.07%) Office 365
15 72 (9.93%) SCCM
15 72 (9.93%) Windows XP
16 71 (9.79%) Cisco
17 70 (9.66%) Blackberry
18 69 (9.52%) Finance
19 62 (8.55%) Windows Server 2012
20 58 (8.00%) TCP/IP
21 57 (7.86%) DNS
21 57 (7.86%) Security Cleared
22 55 (7.59%) Windows 10
23 52 (7.17%) SLA
24 51 (7.03%) Windows Server 2003
25 48 (6.62%) DHCP
26 44 (6.07%) Microsoft Certification
27 43 (5.93%) WAN
28 41 (5.66%) Firewall

2nd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 84 (11.59%) MS Exchange
2 35 (4.83%) IBM Notes
3 31 (4.28%) Blackberry Enterprise Server
4 28 (3.86%) Exchange Server 2010
5 27 (3.72%) SharePoint
6 24 (3.31%) Skype for Business
7 16 (2.21%) Exchange Server 2003
8 15 (2.07%) Exchange Server 2007
9 10 (1.38%) Exchange Server 2013
10 6 (0.83%) IBM Domino
10 6 (0.83%) IIS
10 6 (0.83%) SharePoint 2010
11 5 (0.69%) WordPress
12 2 (0.28%) Apache
12 2 (0.28%) SharePoint Server
12 2 (0.28%) WebLogic
13 1 (0.14%) BizTalk Server
13 1 (0.14%) CMS
13 1 (0.14%) Joomla!
13 1 (0.14%) WebSphere
Applications
1 199 (27.45%) MS Office
2 129 (17.79%) MS Excel
3 10 (1.38%) MS PowerPoint
4 4 (0.55%) Acrobat
4 4 (0.55%) MS Visio
5 1 (0.14%) Adobe Creative Suite
5 1 (0.14%) AutoCAD
5 1 (0.14%) MS Project
5 1 (0.14%) Photoshop
5 1 (0.14%) Spreadsheet
Business Applications
1 10 (1.38%) Dynamics CRM
2 4 (0.55%) Remedy ITSM
3 3 (0.41%) Eikon
3 3 (0.41%) SAP Oil and Gas
4 2 (0.28%) Dynamics AX
5 1 (0.14%) Dynamics GP
5 1 (0.14%) Sage 50
Cloud Services
1 73 (10.07%) Office 365
2 12 (1.66%) OneDrive
3 9 (1.24%) Yammer
4 8 (1.10%) Microsoft Azure
5 4 (0.55%) Azure Active Directory
5 4 (0.55%) Google Apps
6 2 (0.28%) SaaS
7 1 (0.14%) Mimecast
Communications & Networking
1 58 (8.00%) TCP/IP
2 57 (7.86%) DNS
3 48 (6.62%) DHCP
4 43 (5.93%) WAN
5 41 (5.66%) Firewall
6 38 (5.24%) LAN
7 34 (4.69%) Internet
8 24 (3.31%) VPN
9 22 (3.03%) Wi-Fi
10 21 (2.90%) Wireless
11 19 (2.62%) VoIP
12 17 (2.34%) Intranet
13 15 (2.07%) Skype
14 14 (1.93%) 3G
15 13 (1.79%) Remote Desktop
16 11 (1.52%) IP Telephony
17 9 (1.24%) SAN
18 8 (1.10%) Cisco ASA
19 7 (0.97%) Extranet
19 7 (0.97%) Network Security
Database & Business Intelligence
1 24 (3.31%) SQL Server
2 2 (0.28%) Data Warehouse
2 2 (0.28%) EDRMS
2 2 (0.28%) SQL Server 2012
2 2 (0.28%) SQL Server Reporting Services
3 1 (0.14%) BusinessObjects
3 1 (0.14%) Data Mining
3 1 (0.14%) DB2
3 1 (0.14%) MS Access
3 1 (0.14%) SQL Server 2005
3 1 (0.14%) SQL Server 2008
3 1 (0.14%) SQL Server 2014
Development Applications
1 2 (0.28%) JIRA
2 1 (0.14%) Dreamweaver
2 1 (0.14%) MSI
2 1 (0.14%) Oracle APEX
2 1 (0.14%) StarTeam
2 1 (0.14%) Subversion
General
1 69 (9.52%) Finance
2 29 (4.00%) Banking
3 25 (3.45%) Retail
4 22 (3.03%) Legal
5 17 (2.34%) Law
6 11 (1.52%) Manufacturing
7 10 (1.38%) Telecoms
8 9 (1.24%) Advertising
8 9 (1.24%) Marketing
9 8 (1.10%) Financial Institution
9 8 (1.10%) Investment Banking
10 7 (0.97%) Front Office
11 4 (0.55%) Back Office
11 4 (0.55%) Billing
12 3 (0.41%) Electronics
12 3 (0.41%) German Language
12 3 (0.41%) Publishing
12 3 (0.41%) Retail Banking
13 2 (0.28%) French Language
13 2 (0.28%) Local Government
Libraries, Frameworks & Software Standards
1 7 (0.97%) HTML
2 2 (0.28%) .NET
2 2 (0.28%) COM
3 1 (0.14%) 802.1X
3 1 (0.14%) Classic ASP
3 1 (0.14%) CSS
3 1 (0.14%) Middleware
3 1 (0.14%) ODBC
3 1 (0.14%) SailPoint
3 1 (0.14%) Web Services
Miscellaneous
1 70 (9.66%) Blackberry
2 29 (4.00%) Smartphone
3 24 (3.31%) Driving Licence
4 18 (2.48%) Data Centre
5 16 (2.21%) Fat Client
5 16 (2.21%) Thin Client
6 14 (1.93%) Analytical Skills
6 14 (1.93%) iPad
6 14 (1.93%) iPhone
7 12 (1.66%) NHS
8 10 (1.38%) Video Conferencing
9 9 (1.24%) Computer Science
10 7 (0.97%) Management Information System
11 6 (0.83%) Life Science
12 5 (0.69%) Digital Media
12 5 (0.69%) EPoS
12 5 (0.69%) FlexPod
13 4 (0.55%) BYOD
14 3 (0.41%) Client/Server
14 3 (0.41%) Private Cloud
Operating Systems
1 521 (71.86%) Windows
2 288 (39.72%) Windows 7
3 169 (23.31%) Windows Server
4 100 (13.79%) Windows Server 2008
5 90 (12.41%) Windows 8
6 72 (9.93%) Windows XP
7 62 (8.55%) Windows Server 2012
8 55 (7.59%) Windows 10
9 51 (7.03%) Windows Server 2003
10 26 (3.59%) Mac OS X
11 25 (3.45%) Android
11 25 (3.45%) Linux
12 16 (2.21%) Apple iOS
13 13 (1.79%) Unix
14 8 (1.10%) Mac OS
15 5 (0.69%) Data ONTAP
15 5 (0.69%) Red Hat Enterprise Linux
15 5 (0.69%) Windows 2000 Server
15 5 (0.69%) Windows Vista
16 4 (0.55%) Windows 2000
Processes & Methodologies
1 149 (20.55%) ITIL
2 41 (5.66%) Incident Management
3 37 (5.10%) Service Management
4 29 (4.00%) Problem Management
5 19 (2.62%) Migration
6 17 (2.34%) CRM
6 17 (2.34%) ITIL V3
6 17 (2.34%) Root Cause Analysis
7 16 (2.21%) Change Management
8 15 (2.07%) Software Delivery
9 14 (1.93%) Service Delivery
10 11 (1.52%) Disaster Recovery
11 9 (1.24%) Software Deployment
12 8 (1.10%) Asset Management
12 8 (1.10%) Coaching
12 8 (1.10%) ERP
12 8 (1.10%) Information Security
12 8 (1.10%) Time Management
13 7 (0.97%) Escalation Management
13 7 (0.97%) Fault Analysis
Programming Languages
1 34 (4.69%) SQL
2 8 (1.10%) Java
3 7 (0.97%) JavaScript
3 7 (0.97%) PowerShell
4 6 (0.83%) C
4 6 (0.83%) PHP
5 3 (0.41%) PL/SQL
5 3 (0.41%) Shell Script
6 1 (0.14%) Bash Shell
6 1 (0.14%) C#
6 1 (0.14%) Perl
6 1 (0.14%) Ruby
6 1 (0.14%) T-SQL
6 1 (0.14%) VB
6 1 (0.14%) VBScript
Qualifications
1 57 (7.86%) Security Cleared
2 44 (6.07%) Microsoft Certification
3 40 (5.52%) SC Cleared
4 24 (3.31%) Cisco Certification
5 21 (2.90%) CCNA
6 20 (2.76%) MCP
7 18 (2.48%) ITIL Certification
7 18 (2.48%) MCSE
8 13 (1.79%) Degree
9 12 (1.66%) BPSS Clearance
10 11 (1.52%) DBS Check
10 11 (1.52%) MCSA
11 8 (1.10%) CCNP
11 8 (1.10%) MCDST
12 7 (0.97%) Citrix Certification
12 7 (0.97%) DV Cleared
13 6 (0.83%) A+ Certification
13 6 (0.83%) ITIL Foundation Certificate
14 5 (0.69%) CCA
14 5 (0.69%) MCITP
Quality Assurance & Compliance
1 52 (7.17%) SLA
2 10 (1.38%) Disclosure Scotland
3 3 (0.41%) PCI DSS
4 2 (0.28%) HL7
4 2 (0.28%) Sarbanes-Oxley
System Software
1 398 (54.90%) Active Directory
2 37 (5.10%) VMware Infrastructure
3 35 (4.83%) XenApp
4 15 (2.07%) vSphere
5 14 (1.93%) Hyper-V
6 13 (1.79%) Microsoft App-V
7 11 (1.52%) XenDesktop
8 9 (1.24%) VMware ESX
9 8 (1.10%) Virtual Desktop
10 7 (0.97%) Terminal Services
11 5 (0.69%) VMware ESXi
11 5 (0.69%) VMware Workstation
11 5 (0.69%) XenServer
12 1 (0.14%) BitLocker
12 1 (0.14%) KVM
12 1 (0.14%) Terminal Server
12 1 (0.14%) Virtual Machines
12 1 (0.14%) Xen
Systems Management
1 72 (9.93%) SCCM
2 10 (1.38%) Backup Exec
3 7 (0.97%) Systems Management Server (SMS)
4 6 (0.83%) DameWare
5 4 (0.55%) BMC Marimba
5 4 (0.55%) Tivoli
5 4 (0.55%) WSUS
6 3 (0.41%) Norton AntiVirus
6 3 (0.41%) OpenView
6 3 (0.41%) OpenView Configuration Management
6 3 (0.41%) Tivoli Storage Manager
7 2 (0.28%) HP SIM
7 2 (0.28%) SCOM
7 2 (0.28%) SCOrch
8 1 (0.14%) AirWatch
8 1 (0.14%) Casper Suite
8 1 (0.14%) Malwarebytes
8 1 (0.14%) Microsoft Clustering
8 1 (0.14%) Perfmon
8 1 (0.14%) Symantec Endpoint Protection
Vendors
1 259 (35.72%) Microsoft
2 123 (16.97%) Citrix
3 81 (11.17%) VMware
4 71 (9.79%) Cisco
5 36 (4.97%) HP
6 35 (4.83%) Lotus
7 30 (4.14%) Apple
8 18 (2.48%) Oracle
8 18 (2.48%) Remedy
9 17 (2.34%) Avaya
10 16 (2.21%) LANDesk
10 16 (2.21%) Symantec
11 13 (1.79%) Dell
11 13 (1.79%) ThinPrint
12 11 (1.52%) ServiceNow
13 9 (1.24%) AppSense
13 9 (1.24%) Google
14 8 (1.10%) Intel Security
14 8 (1.10%) NetApp
15 7 (0.97%) Bloomberg
Skelmersdale, Lancashire
Experis Ltd
Rate: £120 - £130 per day
Posted: 4 days ago
Reading, Berkshire
Austin Fraser
Rate: £150 - £170 per day
Posted: 5 days ago
Brentford, Middlesex
Vadis People
Rate: £130 - £160 per annum
Posted: 5 days ago
Norfolk
Marcus Donald People
Rate: £130 - £160 per day
Posted: 5 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £100 - £150 per day
Posted: 6 days ago
Billericay, Essex
Effra Recruitment solutions Ltd.
Posted: 4 days ago