East Midlands CRM Contracts

The table below looks at the demand for Customer Relationship Management (CRM) skills within the East Midlands region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 5 September 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Andover Banbury Basingstoke Bath Bedfordshire Belfast Berkshire Bingley Birmingham Blackpool Bolton Bournemouth Bracknell Bristol Bromley Buckinghamshire Bury Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheshire Chester City of London County Antrim Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Dunstable Durham East Anglia East Kilbride East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Farnborough Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Greenwich Halifax Hammersmith Hampshire Hertfordshire High Wycombe Home Counties Ipswich Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Lichfield Liverpool Livingston London M4 Corridor Macclesfield Maidenhead Maidstone Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Norfolk North East North West Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paddington Peterborough Plymouth Poole Preston Reading Reigate Rotherham Salford Scotland Slough Somerset South Coast South East South Lanarkshire South Wales South West South Yorkshire Southampton Southwark Staffordshire Staines Suffolk Sunbury-on-Thames Surrey Swansea Swindon Tadworth Taunton Thame Thames Valley Tunbridge Wells Tyne and Wear UK Uxbridge Wales Warrington Warwickshire Watford West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Wetherby Wiltshire Wimbledon Winchester Windsor Wolverhampton Worthing Yeovil Yorkshire	3 months to 5 Sep 2008	Same period last year
Rank	71	49
Rank change on same period last year	-22
Matching contract IT job ads	19	45
As % of all UK contract IT job ads sampled	0.026 %	0.044 %
As % of the category below	1.979 %	4.611 %
Daily rates quoted	8	8
Average minimum daily rate	£301	£338
Average daily rate	£338	£348
% change on same period last year	-2.87 %
Average maximum daily rate	£375	£359
UK excluding London average daily rate	£387	£394
% change on same period last year	-1.77 %
Hourly rates quoted	1	1
Average minimum hourly rate	£20.00	£13.00
Average hourly rate	£30.00	£13.50
% change on same period last year	+122.22 %
Average maximum hourly rate	£40.00	£14.00
UK excluding London average hourly rate	£29.83	£24.97
% change on same period last year	+19.43 %
Processes & Methodologies East Midlands
Matching contract IT job ads	960	976
As % of all UK contract IT job ads sampled	1.298 %	0.962 %
Daily rates quoted	346	226
Average minimum daily rate	£380	£362
Average daily rate	£403	£383
% change on same period last year	+5.35 %
Average maximum daily rate	£427	£404
UK excluding London average daily rate	£378	£375
% change on same period last year	+0.59 %
Hourly rates quoted	68	112
Average minimum hourly rate	£27.84	£25.92
Average hourly rate	£30.38	£27.81
% change on same period last year	+9.22 %
Average maximum hourly rate	£32.92	£29.70
UK excluding London average hourly rate	£30.41	£30.41
% change on same period last year	+0.01 %
CRM England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the East Midlands region.

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the East Midlands region over the 3 months to 5 September 2008.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the East Midlands region.

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the East Midlands region over the 3 months to 5 September 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Leicestershire	+8	6	£351	-
Nottinghamshire	-7	5	-	-
Derbyshire	+1	2	-	-
Northamptonshire	-18	1	-	-

CRM England

CRM
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT contractor jobs across the East Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 12 (20.34 %) Oracle 1 12 (20.34 %) ERP 2 9 (15.25 %) .NET 3 8 (13.56 %) SAP 3 8 (13.56 %) C# 4 7 (11.86 %) SQL 4 7 (11.86 %) SAP CRM 4 7 (11.86 %) Government 4 7 (11.86 %) Marketing 5 6 (10.17 %) Microsoft 6 5 (8.475 %) BusinessObjects 6 5 (8.475 %) BPR 6 5 (8.475 %) Internet 6 5 (8.475 %) ASP.NET 6 5 (8.475 %) Business Objects

6 5 (8.475 %) SharePoint 6 5 (8.475 %) Lagan 7 4 (6.780 %) Migration 7 4 (6.780 %) CMS 7 4 (6.780 %) Finance 7 4 (6.780 %) Firewall 7 4 (6.780 %) LAN 7 4 (6.780 %) WAN 7 4 (6.780 %) TCP/IP 7 4 (6.780 %) SQL Server 7 4 (6.780 %) JavaScript 7 4 (6.780 %) Active Directory 7 4 (6.780 %) Intranet 8 3 (5.085 %) BizTalk Server 8 3 (5.085 %) Microsoft CRM

CRM
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT contractor jobs across the East Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 9 (15.25 %) .NET 2 5 (8.475 %) ASP.NET 3 3 (5.085 %) HTML 4 1 (1.695 %) CSS 4 1 (1.695 %) JSP 4 1 (1.695 %) Servlets 4 1 (1.695 %) XML	Application Platforms 1 5 (8.475 %) SharePoint 2 4 (6.780 %) CMS 3 3 (5.085 %) SharePoint Server 2007 3 3 (5.085 %) BizTalk Server 4 1 (1.695 %) Exchange Server 2007 4 1 (1.695 %) Exchange Server 2003 4 1 (1.695 %) MS Exchange 4 1 (1.695 %) IIS 4 1 (1.695 %) Apache
Business Applications 1 7 (11.86 %) SAP CRM 2 3 (5.085 %) Microsoft CRM 2 3 (5.085 %) Oracle EBS 3 1 (1.695 %) Oracle CRM 3 1 (1.695 %) SAP HR 3 1 (1.695 %) Dynamics CRM 3 1 (1.695 %) SageCRM MME	Communications & Networking 1 5 (8.475 %) Internet 2 4 (6.780 %) Intranet 2 4 (6.780 %) Firewall 2 4 (6.780 %) LAN 2 4 (6.780 %) WAN 2 4 (6.780 %) TCP/IP 3 1 (1.695 %) VPN 3 1 (1.695 %) NetScreen
Database & Business Intelligence 1 5 (8.475 %) BusinessObjects 2 4 (6.780 %) SQL Server 3 2 (3.390 %) Oracle 8/8i 4 1 (1.695 %) EDRMS 4 1 (1.695 %) GIS 4 1 (1.695 %) Siebel EIM 4 1 (1.695 %) Data Cleansing	Development Applications 1 2 (3.390 %) Visual Studio 2 1 (1.695 %) Subversion
General 1 7 (11.86 %) Government 1 7 (11.86 %) Marketing 2 4 (6.780 %) Finance 3 3 (5.085 %) Local Government 4 2 (3.390 %) Telecoms 5 1 (1.695 %) Front Office 5 1 (1.695 %) Back Office 5 1 (1.695 %) Pensions 5 1 (1.695 %) Billing	Job Titles 1 12 (20.34 %) Developer 2 10 (16.95 %) Analyst 3 9 (15.25 %) Consultant 4 7 (11.86 %) Business Analyst 5 6 (10.17 %) CRM Consultant 6 5 (8.475 %) SAP Consultant 6 5 (8.475 %) Tester 6 5 (8.475 %) CRM Business Analyst 6 5 (8.475 %) CRM Manager 7 4 (6.780 %) Architect 7 4 (6.780 %) Project Manager 7 4 (6.780 %) SAP CRM Consultant 8 3 (5.085 %) Solutions Architect 8 3 (5.085 %) Test Manager 8 3 (5.085 %) Support Technician 8 3 (5.085 %) IT Support Technician 9 2 (3.390 %) SharePoint Developer 9 2 (3.390 %) UAT Tester 9 2 (3.390 %) Business Developer 9 2 (3.390 %) Systems Tester
Miscellaneous 1 1 (1.695 %) EPoS 1 1 (1.695 %) NLPG	Operating Systems 1 3 (5.085 %) Windows 1 3 (5.085 %) Windows 2000 Server 2 2 (3.390 %) Linux
Processes & Methodologies 1 12 (20.34 %) ERP 2 5 (8.475 %) BPR 3 4 (6.780 %) Migration 4 3 (5.085 %) User Acceptance Testing 4 3 (5.085 %) Data Protection 4 3 (5.085 %) B2B 4 3 (5.085 %) Content Management 4 3 (5.085 %) Information Management 5 2 (3.390 %) Data Analysis 5 2 (3.390 %) E-business 5 2 (3.390 %) Project Management 5 2 (3.390 %) Data Modelling 5 2 (3.390 %) Test Scripting 6 1 (1.695 %) Data Migration 6 1 (1.695 %) Stakeholder Management 6 1 (1.695 %) Business Intelligence 6 1 (1.695 %) EAI 6 1 (1.695 %) Service Management 6 1 (1.695 %) Change Management 6 1 (1.695 %) PRINCE2	Programming Languages 1 8 (13.56 %) C# 2 7 (11.86 %) SQL 3 4 (6.780 %) JavaScript 4 3 (5.085 %) VB.NET 5 2 (3.390 %) Java 5 2 (3.390 %) PL/SQL 6 1 (1.695 %) PHP 6 1 (1.695 %) C++ 6 1 (1.695 %) DHTML
Qualifications 1 1 (1.695 %) Degree	System Software 1 4 (6.780 %) Active Directory
Vendors 1 12 (20.34 %) Oracle 2 8 (13.56 %) SAP 3 6 (10.17 %) Microsoft 4 5 (8.475 %) Business Objects 4 5 (8.475 %) Lagan 5 2 (3.390 %) Northgate 5 2 (3.390 %) Siebel 6 1 (1.695 %) Juniper 6 1 (1.695 %) Alcatel 6 1 (1.695 %) Sage 6 1 (1.695 %) Open Text 6 1 (1.695 %) Ensim 6 1 (1.695 %) Capita